Welcome To

District Level Workshop for

State Govt. Officials

By

Raja Kishore - AVP CSC SPV

Common Services Center Scheme (CSC)

• The Common Services Center Scheme is a part of the

ambitious National e-Governance Plan (NeGP).

• The Scheme envisages the setting up of 100,000+ IT-enabled

access points to be implemented in a Public-Private

Partnership (PPP).

• In CSC 2.0 we will cover 2.5 Lakhs GP’s.

• The Common Service Centers (CSCs) have been positioned as

front end delivery outlets for delivery of Government as well

as Private Sector services.

Key roles

• Citizen is very important stake holder • Village Level Entrepreneur (VLE) –

Change Agent of Society • State & Central Governments.

apna.csc.gov.in – National Portal for

G2C Servcies of GoI.

Meeseva.gov.in– State Portal for

G2C Servcies of GoAP.

APNA CSC

• Government to Citizen Services

– Passport- Ministry of External Affairs

– PAN Card - Finance Ministry

– IHHL-Urban – MA &UD

– Insurance

– Aadhar Services

– Jeevan Pramaan- Life Certificate - Defense

– Agriculture – MKisan registration, eKisan Store

GoI Services to Citizens – Through CSC’s

•Digital Literacy

•UIDAI Permanent Enrollment Centers

•Passport

•Pancard

•IRCTC

•Skill Development

•Education

Citizen want to buy a Railway

Ticket

?

Citizen can buy it from

Railway station

Citizen can buy it from

Reservation Counter

Agent

IRCTC Online Portal

Mobile App / SMS /

USSD

Citizen has a choice

Railway station

Reservation Counter

Agent

Online portal

Mobile App/SMS

• Business to Citizen Services

– Mobile Recharges

– Mobile / DTH bill Payments

– CSC Travel

• Flight Tickets booking

• Bus India

• IRCTC Reservation

• Seat Seller / Red Bus - Bus Ticket Booking

Life Insurance Premium Payment

9540 New policies have been sold through CSC channel till date

Aadhar Services

• Aadhar eKyc Print

• Aadhar Print

• Aadhar Enrollment

• Aadhar Best Finger Detection

Education • Courses

– Animation Course

– Basic Computer Course

– Brilliant Tutorials

• Services

– NIOS

– NIELIT

– CV Raman University

– IGNOU

• Skill Development

Recruitment Services

• CSC Rozgaar Duniyaa

• Recruitment

• Indian Army

• Indian Navy

• Indian Airforce

Telemedicine – Diagnostics – Jan Aushadi Generic Drug Stores

Apollo Telemedicine

• Apollo Tele-health Services has signed a partnership

agreement with the Common Services Centers Scheme of the

Government of India to enable “Primary and 2nd opinion

services through tele consultations” to CSCs in the Country.

Key requirements of Apollo Telemedicine

• 512 Kbps Broadband Internet connection.

• Web Camera

• Internet

• Headphone and Mic

About Telemedicine

• టలమడసన - రగ సంబంధత సమచరం ను టలకమయూనకషన నటవరల దవర ఒక వదుూడు మరయు వదూ నపుణుడు మధూ అభపయ మరడ జరుగుత ంద.

• భగళక పరమత లు సంబంధం లకుండ మరు డకటర త మటల డవచుు, వదూ నవదకలును చూపంచగలుగుతరు, మరయు మకరసక పక చతలు ఒక స నం నుండ మరక స నం పసరం ఇపుడు సధూమ.

• వడయ పకరయ కూడ పూరగ సహయపడుత ంద.

భరతదశం ల ఆరగయ సంరకషణ జనభ

వ దయయలు ఆసపతరు లు వయయం

ముఖయమ న సమసయలు : ఎల పరమత వయయంత మరయు వ దయయల కరత త, పరుగుతరనన జనభ కు ముఖయంగ గ మణ పు ంతల , ఆధయనక నణయమ న వ దయ రకషణ ఎల అంద ంచయట ?

Need of CSC Health • అందుబలటు - టలమడసన ఒక వదూ పతయూకత కదు. కన ఒక ఆరగూ సంరకషణ పంపణ వూవస - ముఖూంగ మరుమయల పంతల కరసం.

• సమరధవంతమన ఖరుు - ఆరగూ సంరకషణ యక పసు త ధర రజు రజుకు పరుగుతంద; టలమడసన ఆరగూ సంరకషణ తకువ ఖరుుల వలు కలపసు ంద.

• నణూత సంరకషణ - టలమడసన వవధ రంగలల నపుణూం అందసక ంద.

• డబుు ఆద - పయణ ఖరుులు ఆద చయసు ంద. • సమయం ఆద - ఇద మన పరసర పంతం కర చయరుకున సమయ ఆదకు సహయపడుత ంద.

టలమ డసన దర అతయధ క లభం ప ందగల రగులు:

• జలుబు, గంత అంటువూధులు, అతసర\వరచనలు, మయతకరశ

అంటువూధులు, తలనప, కడుపు నప, సనసటస, పంట నప, చరమ అలరజలు / అంటువూధులు, చుండు, కడుపుల మంట, మలబదదకం శరజర

బలహనత/ నపులు, వకరం / వంత లు'లు, రకపక టు నరవహణ,

డయబటస నరవహణ, Pelvic inflammatory diseases, రుత సమసూలు, Mastitis, రకరహత, ఉబుసం, మటమ'లు, దరఘకలపక

వూధులు నరవహణ (ష గర, బప, ఆస ),ర ండవ అభపయలు మరయు రఫర లస.

Insurance

❖A Rural Authorized Person (RAP) is

an individual who has a license to

solicit or negotiate an Insurance Policy with a

client on behalf of the insurance companies.

Products

▪ Life Insurance

▪ Motor Third Party Insurance

▪ Personal Accidental Insurance

▪ Farmer Package Policy

▪ Cattle/Livestock Insurance

▪ Agricultural Pump Set Insurance

▪ Fire and Allied perils Dwellings Insurance

Success Stories

BALRAMPUR CSCs –

REALISING THE DREAM OF DIGITAL

CHHATTISGARH :

100% Financial Inclusion

100% Aadhar

100% Epic Cards

All GP’s have CSC”s.

SPACE/BUILDING

• 340 GPs – identified Panchayat Bhavan or unused

Samudhayik Bhavans

• Bank like counters, with plywood and glass ,

ranging from one to three in the identified

buildings

• Wall writing explaining the various services

available .

• Essential Furniture

• Every aspect verified by field visits of District

Team.

Aadhar Enrollment in

Gram Panchayat Office

Bank account

opening in Gram

Panchayat Office

Custodian

• Sarpanch & VLE made the custodian in all GPs

• Data entry operator of RGPSA designated as Technical

support for the custodian.

Bank Ac

Opening for

scholarship in

GP office

Wall writing on

all services in

GP office

Power & Connectivity

• 320 GPs for pilot launch electrified and internal electrification

complete , LAUNCH READY.

• Permanent electrification in process, will be completed soon.

• 7 GPs where alternate source of electrification needed , work

sanctioned for Solar Power.

• 100 GP’s NOFN Connected & Rest - Cable Work going on.

COMPUTER:

• All VLEs have purchased either tablets or laptops or desktops.

• In addition RGPSA Panchayat Sahayaks have installed computers supplied under

different schemes in the same centre .

Identification of Stakeholder who would own , operate , utilize NOFN

continuously.

• VLE panel of 7 computer literates per GP prepared.

• Screening and counselling of VLE panel complete

across district.

• 2 per GP identified as top candidates .

• 2 VLEs per GP trained

• Trained VLEs are to be certified through CSSDA by

December (For Pilot block by November 30 )

VLEs screening and Panel formation for

each Gram Panchayats

Training and Handholding:

• Basic computer

–Networking

–Internet

–Hardware

–Biometrics

–MS office fundamentals.

• Services of CSC (e-ticketing , e-recharge )

• Aadhar Enrolment Training

• G2C Services

• Lok Seva Guarantee Services.

• Biometric Bank Acct. Opening

• Banking , MicroInsurance and other Financial Inclusion Services

Computer

Training to all

selected VLEs

PANCHAYAT BANK:

• MGNREGA wages -140 cr • Student Scholarships – 21 cr • Pension Scheme -7.98 cr • NRLM (RF & CIF) – 8.10 cr • Mitanin Honorarium-0.5 cr • School Sweeper Salary-1 cr

• Tendu Patta Bonus & Honorarium-28 cr +10 cr

• AWW, AWH Honorarium -7.9 cr • Kotwar Honorarium –0.87 cr • MDM Cooking cost- 5 cr • MDM Cook Honorarium – 5 cr

DBT(Direct Benefit transfer schemes

and funds identified to make a

VLE/CSC a viable service unit)- 200

crore roughly

Balrampur Success Story

# All 340 GPs in 6 Blocks get NOFN Connectivity.

# We have selected VLEs for all 340 VLEs and trained them.

# Balrampur is in the lime light ( 1st District to provide 5 lakhs

Color PVC EPIC cards to all electors)

#1st District to open 5 lakhs accounts in a single Punjab

National Bank Branch

#100% AADHAR Enrollment completed.

#5 Lakhs PNB accounts are being AADHAR seeded .

# DBT payment started through AEPS.

Araku - BackGround

• Valley in Visakhapatnam District of A.P.

• 14 Mandals.

• Large Tribal Population with Habitats inside the forests.

• Tribal people walk all the way to Araku from the forest for products and services.

SBI Araku- A Typical Day

• SBI is giving best services to the citizens

• Average 500 Citizens will come to bank every day.

• 3 counters are serving the citizens

• Service time more due to low literacy rate of tribals and little understanding of banking.

Current Situation

CSC SBI Kiosk Solution

• SBI FI Manager of Vishakapatnam contacted CSC SPV Kiosk banking for Decongestion of Araku.

• CSC SPV contacted the CSC Meeseva Centre in Araku with due diligence and guided VLE on Kiosk Banking

• Appointed the VLE as SBI BC Agent

• CSC Official and SBI FI Manager visited the centre , Trained the VLE and made the kiosk live.

• Organized a meeting with VLE, Branch Manager, FI manager and CSC Official for smooth running of Kiosk

• CSC is now delivering SBI Kiosk Banking Services

VLE Capturing Fingerprints for Account Opening at CSC Location

“Ms.Sandhya Rani studying 5th Class is opening SBI account at CSC Meeseva Araku”, her Father says its very convenient because for Scholarship they need bank account and at Meeseva if account is also opened it’s a great service. He is delighted today because he came for caste certificate now he gets Bank account as bonus.

VLE and His Team

VLE has a small team with uniform. Chandrashekar- VLE, Mr.Badarinath SBI FI Manager Vizag, J.Raja

Kishore- CSC SPV Left to Right

Now ………

• All the citizens can go to Meeseva CSC for Banking Servcies

• Branch is Decongested by CSC

• All Scholarships accounts are opened at CSC

• 8AM to 8PM extended timings for convenience.

• VLE personal assistance in application form filling and also account opening.

• Can avail multiple services in CSC

“Caste Certificate + Income Certificate+ Bank Account+ Banking “

Manikonda SBI Kiosk

National Digital Literacy Mission

A collaborative approach to extend Digital Literacy to Rural Masses

https://www.youtube.com/watch?v=WEnPklu4wMQ

NDLM

•The National Digital Literacy Mission (NDLM) project

aims to train 52 lakh eligible beneficiaries on basic IT

literacy in every eligible households in states/Union

Territories across India.

•The purpose is to enable the beneficiaries to use IT

and related applications to enhance their livelihood and

lead to a technologically empowered society.

NDLM – A.P

Registered Trained Certified

84327 38508 9096

S NO. DISTRICT

NAME ANGANWADI ASHA

RATION

DEALERS

GENERAL

CANDIDATE

S

TOTAL

1 Guntur 328 26 5 6943 7302

2 Krishna 345 204 27 2599 3175

3 West

godavari 995 83 4 3409 4491

4 Cuddapah 259 69 4 4395 4727

5 Anantapur 1606 41 4 6587 8238

6 East

godavari 3242 18 9 5841 9110

7 Vizianagara

m 804 147 85 10029 11065

8 Srikakulam 264 6 3 6897 7170

9 Prakasam 223 4 9 3444 3680

10 Visakhapatn

am 203 3 5 9537 9748

11 Kurnool 465 43 30 7456 7994

12 Chittoor 613 19 10 5289 5931

13 Rangareddi 40 18 10 42 110

14

Sri Potti

Sriramulu

Nellore

655 441 3 487 1586

Total 10042 1122 208 72955 84327

* As on 11th October 2015

Beneficiaries Selection

•Citizens between 14-60 years age

•Non-IT literate - Illiterate

•Only one beneficiary from a household to be selected.

There shall be no two members of the same household

to be registered.

•Preference to candidates with higher education to be

given.

Training Details

•Course: Appreciation of Digital Literacy (ADL)

•Course Duration: 20 Hours (Minimum 10 Days and

Maximum 30 Days)

•Medium of Instruction: Official Languages of India

•Aadhar Based Registration

Appreciation of Digital Literacy

In this Level of the learner has to undergo training under 5

modules in order to be eligible for appearing in the term-end

examination

S. No Name of the Module Learning Hours

1 Introduction to Digital Devices 2

2 Operating Digital Devices 4

3 Introduction to the Internet 2

4 Communications using the internet 6

5 Application of the Internet 6

Examination

•The trained candidates shall have to undergo an

online examination (as soon as the training is

completed) at a center of the certifying agency.

•The trained candidate shall be certified by a

recognized National level certifying agency.

•The training cost to the training agencies would be

released by the PMU only after the trained candidates

are awarded certificates.

Certificate

Expected Learning Outcomes of the Training

A digitally literate person should be able to:

•Explain the basics (terminology, navigation and

functionality) of digital devices

•Use digital devices for accessing, creating, managing and

sharing information

•Use the Internet to browse in an effective and responsible

manner

•Use technology to communicate effectively

•Appreciate the role of digital technology in everyday life, in

social life and at work.

Training Center Auditing

Authorized agency may examine the training center

to inspect below subjects:

•Training Infrastructure

•Training process and quality

•Beneficiaries knowledge levels ADL

Auditing Feedback

Telugu NDLM eBook

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Our Contacts

• Raja Kishore - 9849074498 – raja.kishore@cscegovindia.com

• Ravi Kumar - Mobile: 9581013300 ravi.yepuri@csc.gov.in

• Yeshwanth – Mobile -9160666961- gopavaram.yashwanth@csc.gov.in

• Shaik Ismail – Mobile- 9542582467- shaik.ismail@csc.gov.in

• Shiva Kumar – Mobile – 9502267755 - shiva.kumar@csc.gov.in

• Mahesh - Mobile -9959636307 - mahesh.rupani@csc.gov.in

Thank You