WELCOME TO ALL WELCOME TO ALL DELEGATESDELEGATES

RAeS Human Factors RAeS Human Factors GroupGroup

Carey Edwards Carey Edwards

Chairman Chairman

RAeSRAeS

RAeS StructureRAeS Structure

CouncilLearned Society Board

Specialist Groups Committee

Human Factors GroupCarey Edwards

CRM Advisory PanelGraham Cruse

Cabin Crew GroupSarah Skelton

CRM Group Nicole Svatek

HFG – EngineeringAndy Ebdon

Aims of the HFGAims of the HFG

The aim of the HFG is to The aim of the HFG is to promote the understanding of promote the understanding of the factors that influence the the factors that influence the

enhancement of human enhancement of human performance and the performance and the

management of error in all management of error in all aspects of aeronautics.aspects of aeronautics.

Objectives of the HFGObjectives of the HFG Improving standards of safety by promoting better industry Improving standards of safety by promoting better industry

understanding of Human Factors (HF) hazards and techniques understanding of Human Factors (HF) hazards and techniques for dealing with them.for dealing with them.

Providing communication and education on the importance of HF Providing communication and education on the importance of HF matters, and on techniques for providing HF training. matters, and on techniques for providing HF training.

Working with relevant worldwide agencies to achieve a co-Working with relevant worldwide agencies to achieve a co-ordinated aviation HF strategy. ordinated aviation HF strategy.

Encouraging HF research and development in aviation. Encouraging HF research and development in aviation. Working towards the achievement of the HFG’s aim through the Working towards the achievement of the HFG’s aim through the

use of SMART Objectives.use of SMART Objectives. Arranging a programme of lectures, conferences and mini-Arranging a programme of lectures, conferences and mini-

conferences.conferences. Developing position, discussion and specialist papers.Developing position, discussion and specialist papers. Working with other RAeS Committees.Working with other RAeS Committees. Providing practical “front line” advice, guidance and tools, where Providing practical “front line” advice, guidance and tools, where

appropriate.appropriate.

PROGRAMME FOR TODAYPROGRAMME FOR TODAY

Legislative BriefLegislative Brief

Training of Cabin Crew CRMI’sTraining of Cabin Crew CRMI’s

Facilitation TechniquesFacilitation Techniques

Cabin Crew SkillsCabin Crew Skills

Workshop SessionsWorkshop Sessions

Questions and AnswersQuestions and Answers

MISSION STATEMENTMISSION STATEMENT

‘The Group will lead the industry in ‘The Group will lead the industry in promoting CRM within the cabin promoting CRM within the cabin

crew environment by encouraging a crew environment by encouraging a practice that can be shared openly practice that can be shared openly between operators and collectively between operators and collectively explore ways that will encourage explore ways that will encourage

effective training that focuses on safe effective training that focuses on safe and efficient flight operations.’and efficient flight operations.’

OBJECTIVES OF THE CABIN OBJECTIVES OF THE CABIN CREW STANDING GROUPCREW STANDING GROUP

To encourage operators to carry out effective training – To encourage operators to carry out effective training – to optimise the cabin crew role and develop joint cabin to optimise the cabin crew role and develop joint cabin and flight crew training where appropriate.and flight crew training where appropriate.

To encourage the most effective performance of cabin To encourage the most effective performance of cabin and flight crew when working together.and flight crew when working together.

To increase awareness of national and organisational To increase awareness of national and organisational culture.culture.

To encourage an open reporting culture.To encourage an open reporting culture. To encourage development and sharing of training To encourage development and sharing of training

resources and materials amongst operators.resources and materials amongst operators. To encourage effective, relevant and realisitc CRM To encourage effective, relevant and realisitc CRM

training to ensure that this can be applied to the aircraft training to ensure that this can be applied to the aircraft environment.environment.

What Is The Future Role Of Cabin Crew What Is The Future Role Of Cabin Crew And What Proactive Role Can They Play And What Proactive Role Can They Play

In Accident/Incident Prevention?In Accident/Incident Prevention?

RAeS Human Factors Group Rail Safety & Standards Board

Recognizing the Potential of Recognizing the Potential of Human Factors Training Human Factors Training

in the Rail in the Rail && Aviation Aviation IndustriesIndustries

May 21, 2009at the Royal Aeronautical Society

4 Hamilton Place, London W1

Recognizing the Potential of Human Factors Training

Rail and Aviation Human Factors ConferenceMay 21, 2009

Royal Aeronautical Society, 4 Hamilton Place, London W1

Title: Recognizing the Potential of Human Factors Training in the Rail and Aviation IndustriesTopics: Looking at current HF Training in a range of operational environments, this conference covers fundamental aspects and issues in HF Training Strategy and Delivery for the Rail and Aviation industries, including:- Just Culture vs. Blame Culture- Threat and Error Management- Training Value and Cost- Use of flight and rail simulators and FTDs

Speakers:• AM Keynote: Prof. James Reason (UMIST) - Corporate Culture and HF• PM Keynote: Dr. Steven Predmore (VP Safety, Jetblue Airlines)• Mike O’Leary (BA retd) - Corporate implementation of BASIS Safety Reporting System• NHS (TBA) - Clnical use of CRM/HF• RNLI (TBA) - Implementing HF Training and Simulation for Lifeboats• Captain Neil Woollacott (FlyBe) - Just Culture and the Flybe SMS• Prof. Malcolm Cook (Dept. of Psychology, University of Abertay)• Capt. Rick Newson (CAA ) - HF in Single Pilot Operations

The conference is organized by the cross-industry Rail and Aviation Group of the Royal Aeronautical Society HFG and the RSSB. As with all HFG conferences this is volunteer-organized and strictly not-for-profit.

Registration: Registration is £70 including lunch. Further information & registration: Please see: www.raes-hfg.com/reports/Potential21may09.php