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8/12/2019 Weiss v Credit Bureau of Napa County Inc Chase Receivables FDCPA Complaint.pdf
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8/12/2019 Weiss v Credit Bureau of Napa County Inc Chase Receivables FDCPA Complaint.pdf
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Case 1:13-cv-04401-KAM-JMA Document 1 Filed 08/02/13 Page 2 of 14 PageID #: 2 . v
5 . Upon inrmation and belief endant principa pace of buine i locat within
onoma, Caiia
6. endant i regular engaged, r prot in the colection of debt alleged owed b
conumer.
7. endant i a debt collector" a that term i dened b the FCPA 15 U..C. §
1692a)6).
Judicio ad Veue
8. hi Court ha federal quetion uridiction under 15 U..C. § 1692d) and 28 U.C. §
11.
9. Venue i proper in thi ditrict puruant to 28 U..C § 191b) a the act and
tranaction that gie rie to thi action occured in ubtantial par within hi ditrict.
llegaios aiula Yekuie/ Wei
10 Upon inrmation and beief on a date better nown b endant, endant began to
attempt to collect an alleged conumer debt om the Plainti
11 On or about Augut 14, 2012, endant ent the Paintia colection letter eeing to
collect a balance allegedl incurred r peronal pupoe.
12 aid leter tate the Principal" balance a $251.19 Collection Fee" a $4521 and the
AO UE a $296.40.
1. he endant tatement in aid letter ofCollection ee" i a repreentation of an
18% collection e
14. he repreentaon hat 8% coecion e are owed iolate 15 U.C. §§ 692e
1692e2)A) 1692e5) 1692, and 692f)
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8/12/2019 Weiss v Credit Bureau of Napa County Inc Chase Receivables FDCPA Complaint.pdf
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Case 1:13-cv-04401-KAM-JMA Document 1 Filed 08/02/13 Page 3 of 14 PageID #: 3
S g r v AFNI Inc 2006 W 2290763 (ED Wis Aug 9 2006) (FDCPA case
against AFI nc r addng a 5% e to Cigular bills was certied to proceed is a
class action) S g r v AFNI Inc 548 F3d 1107 (7th Cir 2008) (AFNI nc's
demand r an additonal 15% collection e volated § J692f() snce the carge was
not authorized by law or the underying contract applicable state aw ony pemitted
such a recovery ifthe amount was actualy ncurred as an out-of-pocket cost of
collection ad not as attempted here to unlawlly permit[ ] a thrd-party purchaser of
an account to recover its intea costs) See also Sham v Natonal Enter Sys. 20!0
WL 38245 (EDNY Sept23 2010) (The court concluded that the complaint
suciently pleaded a cause of action r vioaton of §§ J 692f() and 692e(2) The
compaint ivoved a colection letter including the anguage you can now pay by
automated phone systemor on the inteet Transaction es wll be charged f you use
the automated phone system or the nteet to make payment on this account You are
not required to use the automated phone system or the inteet t make payment on this
account)
15 Said etter violates 15 USC §§ 1692e 1692e(2)(A) 1692e(5) 692(± and 1692f()
r atemptig to colect prohibited 18% collection fees
6 Dendant's letter also stated n pertinent part This leter is to nrm you of a specia
oer to resove your overdue account with our client We apologie that a possible
hardship or itl may have prevented you om satisfying your obigation It is with
this in mind that we would like to oer you a limited time ofer opportunity to satis
your outstanding debt (emphasis added)
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8/12/2019 Weiss v Credit Bureau of Napa County Inc Chase Receivables FDCPA Complaint.pdf
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Case 1:13-cv-04401-KAM-JMA Document 1 Filed 08/02/13 Page 4 of 14 PageID #: 4
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7. he Defendant's letter then went on to state thee derent settlement optons OPTION
of45 OFF that must be received in ths oce on or bere AUGUS 30th
2012OPON 2:
35 OFF
that must be received n ths ofce on or bereSETEMBER 15th, 2012," and OPTION 3 "of 25% OFF the rst payment must be
rceved on or aboutAUGUS30th,2012 and the second by SEPEMBER 30th
2012.
8 Dendant tated the above language in order to create a sense of urgency Planti
and make hm think he was under a non-eistent deadline.
9 Dendant's letter is msleadng and deceptive n that its statements such as limted
time oer opporunty and that must be received n ths oce on or bere the above
mentioned ates mply a time deadlne
20 pon inrmation and belief there was no time deadline rather Dendant made these
statements solely to create a lse sense of urgency to the Plainti
2. At all times herein, Defendants written communcations to Plainti were lse,
deceptive, ad misleading.
22. Defendat violated 5 U.S.C § 692d of the FDCPA by harassing Plainti in
connection th the collection of an alleged debt.
23. Defendant violated 5 US.C. § 692e of the DCPA by usng lse deceptve or
msleading representations or means in connection wth the collecton of a debt
24. Dendant violated 5 U.SC. § 692e() of the FDCPA by usng a lse representation
or deceptive means to collect or atempt to collect a debt.
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8/12/2019 Weiss v Credit Bureau of Napa County Inc Chase Receivables FDCPA Complaint.pdf
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Case 1:13-cv-04401-KAM-JMA Document 1 Filed 08/02/13 Page 5 of 14 PageID #: 5
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5 Dedat volated 5 USC § 692f o the FDCPA b usig u o ucoscoabe
meas to colect o attempt to collect a debt
Secto § l 692d povdes that a debt colecto ma ot egage a coduct theatua cosequece of whch s to haass oppess o abuse a peso coecto
wth the collecto ofa debt See 5 USC §692d he pope lega stadad ude §
1692d takes to cosdeato the ct that [whethe a cosume s moe o less ke
to be haassed oppessed o abused b ceta debt colecto pactces does ot eate
soe to the cosumes elatve sophstcato Cous stead use a stadad aaogous
to the least sophstcated cosume stadad whch eques clams ude § l 692d
shoud be vewed om the pespectve of a cosume whose ccumstaces makes hm
elatvel moe susceptbe to haassmet oppesso o abuse."
Sectos l 692e ad l 692e I) pohbt the use of a se epesetato o deceptve
meas to colect o attempt to colect a debt o to obta mato coceg a
cosume hs geeal pohbto s teded to cove the deceptve colecto acts ad
pactces that do ot t the specc pohbtos gve the subsectos of ths secto
as t would be mpossble Cogess to esee ad lst eve tpe of deceptve
colecto msbehavo.
26 the cotext of settemet lettes ma couts have held that settemet lettes ca be a
postve both debt collectos ad cosumes Neveheess keepg wth the
statuto euemets colecto ageces ma ot be decet the pesetato of
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8/12/2019 Weiss v Credit Bureau of Napa County Inc Chase Receivables FDCPA Complaint.pdf
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Case 1:13-cv-04401-KAM-JMA Document 1 Filed 08/02/13 Page 6 of 14 PageID #: 6
th ttmnt or In Gowam, th ih Circuit wa prntd with a ltr om
dndant that tatd that it could or th plainti a 30% dicount a long a it
rpondd within th nt 30 day n though th dndant had authoity to or thdicount r longr than th 30 day. Id. In rring th ditrict court' grant o
ummary udgmnt in o o th fndat th ih Circuit hd that
Whil w ag it i important to prmit colction agncito or ttmnt, that poicy conidration do not rmocolction agnci' obligation udr th DCPA to dal in anon- dcit mann A collction agncy may o attlmnt howr, it may not b dcit in th pntationof that ttlmnt or, a [dndant] wa in thi ca .[h
dndant] dcption i actional und th DCPA and inot xcud bcau it i part o a dbt collctor ttlmntor.
Id at 49595. Rrring to th actual lttr at iu in Goswami th cou dtmind
that r th lowing raon, th dndant lttr wa a iolation o th DCPA
h tatmnt in th collction lttr i untru and ma itappar that [th origina crditor or o a 30% dicount waa on-tim, ta-it-or-ait or that would pi in thiy
day. Th obiou purpo of th tatmnt wa to puh [thplainti to ma a apid paymnt to ta adantag of thpupord limitd tim or.
27 Dndant u of iluory and abitrary ddlin wa mant to dci th Plainti to
ma a prompt paymnt
28 Dndant claimd that th Painti had a imitd tim to ta adantag o th tt
but upon inmation and bif, Dndant dadlin ar articia h Dndant
intndd to gi th l imprion that i th conumr do not pay by th abo
1 Campuzano-Burgos Midland Cedit Managme Inc, 50 F3d 294 99 (3d Cir. 8) cig Gowami
Am. Coio Et., 377 3d 88 6 (h i00.
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Case 1:13-cv-04401-KAM-JMA Document 1 Filed 08/02/13 Page 7 of 14 PageID #: 7.
mentoned date, then the conumer wll have no rhe chance to ettle the debt
e than the ll amount
29 Upon nrmation and belef, the orgna creditor dd not put any imtation on the time
w thn whch Plaintf could accept an oer See. D G org v. Fn R cov Serv.,
212 U.S Dt. LEXIS 14966, 19-2 (ED. Pa. Sept. 27, 212) (Statng whe the a
harbor language may enure that the conumer wi not perceve thee ete a one-tme
oer plant allege that the 35-day deadne n the etter did not ext at al.
Therere whether the leat ophitcated conumer would perceve the [colecton]
letter a one-tme, take-tor-leavet oer or a potentialy renewable oer, each
etter tl contained e and meadng nrmaton becaue, a aleged by plant, no
deadlne exted at al.)
3. he ncluon of a deadlne in a ettlement oer telf doe not voate the FDCP A.
However, in order to act contently wth 692e, the debt collector may not be
decetl n the preentaton of the ettlement oer 2
Where a debt colection letter <ntain an oer to ettle by a pecied date and make t
appear theren that uch oer a onetme take-t-or-leavet oer, when n ct the
debt holder i prepared to make other oer aer the expraton date, the letter contain a
le tatement in vioaton of the FDCPA. A leter that eave a conumer with uch a
le impreon vioate l 692e becaue an unophtcated conumer may thnk that if
2 amuza 0 a 99 (quig Gswami v Am cis Er, 488, 496 (h ir 004))3 Duuy v Wima Wbr& Ri , 44 Supp 8, 88 (NDa 006); [ 19] s as Gswami, a 496
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hey don pay by he deadine hey wi hae no fuher chance o sele heir deb r
ess than he ll amoun.
See. D G or g . in. R co ry S rs., 2012 U.S Ds LEXIS 140966 19 (E.D. Pa.
Sept 27, 2012) (The cour stated "I E vory . . [T]he Seventh Circuit held that if a
collection letter contained the language, "We ar e not oblgated to renew ths of er, an
unsophisticated consumer w ould not be misled because "even the unsophistcated
consumer w l realze that there is a r enew al possibty but that it s not assured . The
saf harbor anguage n Evor did not authorize debt colectors to pr esent deadines in
coecon leers ha were n c non-eisen. herere I conclude ha painis
alegaions ha he colecon leers included lse deadlines een if hose deadlnes
were presened as renewabe oers is sucien o sae a caim under l 69e" he
co noed Moeoe conclude tha misepesenaions conceing deadlins in a
colecon eer consue maeria misrepresenaions. herere, paini has saed a
caim under l 69e een if nonmaeral, lse represenaions do no oae he
DCPA.")
Secon l 69f of the DCPA prodes ha a deb colecor may no use unr or
unconscionable means o colec or aemp o collec any deb" 15 U.SC. §69.
Secion l 69f hen goes on o enumerae eigh paricuar pracices which are unir or
unconscionable Howeer § l 69f is no limied by hs is of eigh pracices and
prohibs al unir or unconscionable conduc on he par of a deb colecor. Reed
Pinnace Credi S rvic s C, 009 W 46185 (E.D Pa. Aug. 1 009.) (he is
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of § 1692fvolatons und n the subsectons are non-exhaustve") (nteal ctatons
and quotatons omted)
A clam under FDCPA provson prohbtng debt collector om usng unr or
unconsconable means to collect or attempt to collect any debt should be vewed
through lens of the least-sophstcated consumer.
31. Dendants conduct n the curent case s not speccally enumerated n the subsectons
of § l 692f; however ts statements such as lmted tme oer oppotunty and that
must be receved n ths ofce on or bere" the above mentoned dates whch mpled a
nonexstent tme deadlne and created a lse sense of urgency to Plant s stll a
volaton of 15 U.S.C § 1692, as it was unr and uconsconable
32. The clear ntenton o the sad August 14 202 leter s to pressure Plant to come up
wth money n order to take advantage of the setlement oers bere th e llusoy
msleadng deadlnes run out.
33. Dendants August 14 2012 letter volated 15 U .SC. §§ 1692d 1692e 1692e(IO), and
1692f r engagng n deceptve msleadng ad unr practces.
AS AN FOR A FIRST CAUSE OF ACTON
Vol ati ons o f the F ai r Debt Collecti on P ractice s Act brou ght by Plai nt on beha of him se and t he
members of a class, as against the Defendant.
34. Plant re-states re-alleges and ncorpoates heren by rerence paagraphs one (I)
through thry three (33) as set rth lly n ths cause of acton.
35. Ths cause of acton s brought on behalf of Plant and the members o two classes.
36. Class A conssts of all persons whom Dendants records reect resded n the State of
New York and who were sent a collecton letter a) bearng the Dendant's letterhead
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n ubtantially the ame m a the ette ent to the Panti ent within one yea pio
to the date of the wthn compaint (b) the collection ette wa ent to a conme
eekng payment of a conume debt pupoedly owed to VERZON WIREESS
NORTHEAS and (c) the collection lette wa not eted by the pota evice a
undelveed; and (d) the Plant ae tha the lette contained violation of 5 U.S.C.
§§ 692e 692e(2)(A), 692e(5), 692( and 692f()
37. Cla B conit of all peon whom Dendant' ecod eect eided n the State of
New Yok and who wee ent a colection lette (a) beang the Defendant lettehead
in ubtatially the ame m a the ette ent to the Plainti ent withn one yea po
to the date of the within compaint; (b) the collection ette wa ent to a conume
eekng payment of a peonal debt pupoedy owed to VERZON WRELESS
NORTHEAS ad (c) the collection lette wa not etued by the pota eice a
undeliveed; and (d) the Pant ae that the ette contaned violation of 5 USC.
§§ 692d 692e 692e() and 62f engaging in deceptve mileadng and uni
pactice.
38 Puuant to edeal Rule of Cvi Pocedue 23 a cla action i appopiate and
peable in thi cae becae:
(a) Baed on the ct that a m collection lete at the hea of th ltigation the
cla i o numeou that oinde of all membe i impactcable.
(b) Thee ae quetion of law and ct common to the cla and thee quetonpedomnate ove any quetion() aectng only ndividua cla membe. The
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.
principal uestion presented by thi caim is whether the endant vioated the
FPA
c) The only individual iue involves the identication of the conumers whoeceved such collection letter (i.e the cass member) Thi i puely a matter
capabe of ministeial determination om the record of the endant.
d) The caims o the Painti ae typical o those o the class member All of the
epective cla claims ae based on ubtantialy imiar ct and egal theorie
e) The Painti wil iry and adeuatey repeent the class member inteest.
The Plainti ha retained coune epeenced in bringing cass actions ad
collection abuse caim The Plainti inteests are conitent with those o the
members of the clas.
9. A cla action is superior r the i and ecient adjudication of the clas members
caims. ongress specically enviion cass action as a pncipa mean o enrcing
the FPA 15 US § 1692k). The members o the class are geneally
unsophisticated individuals, whoe ight will not be vindicated in the absence of a class
action. Prosecution o sepaate action by individual members of the clases woud
create the rsk o inconitent or varying adudications resuting in the etablishment of
inconsitent or vaying standards r the paie and woud not be in the inteet o
judicial economy
4. the cts are discovered to be appropriate the Plainti will seek to ceiy a clapursuant to Rule 2b)) o the edera Rules of ivil Procedure
1
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;
41. Colleion aemps suh as hose made by he endan are o be ealuaed by he
objeie sandard o the hypoheial leas sophisiaed onsumer.
Volations of the Fair Debt Coection Practices Act
42. he endan's aions se rth aboe in he wihin ompain iolaes he air eb
Coleion raies A.
43. Beause he endan iolaed o he air eb Coleion raies A, he laini
and he members of he ass are enied o damages in aordane with he Fair eb
Colleion raies A.
WHEOR laini respelly requess ha his Cour ener judgmen in ainis or and
agains he efendan and award damages as llows
a) Sauory and aual damages proided under he FCA 15 U.S.C. § 192k)
nd
b) Aoey es iigaion expenses and oss inurred in bringing his aion and
) Any oher relief ha his Court deems appropriae and us under the
irumsanes.
aed: Cedarhurs New YorkAugus 1 23
Adam . Fishben C. A-958)Aoey A Law
Attorney r the Plaintif483 Chesnu SreeCedarhurs New York 15
elphone 51) 791-44asimie 51) 791441
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Plant usts ral by juy o al ssus so ral
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24 roadaySnoma, CA 96
H /DHDRPERSONAL & CONFIDENA
eur Servic Requested
u
jl 'I1•1111•11· 11·'11·11·''I1'II 1 1 ,if1·11 •YEKUSEL WESS 06219-EA VZ369 4ST S
,
BOOKYN NY 1218-350
J
I CH ERE CE I ABL A Prf essi oal Col ton Ag ec y 800-6 2 2 " 484
;
August 14, 202
Sd yments osp>ence To: ClD98hase Receivabes1247 Bradwano a A 95476
IMTN TO REE PROER REDI BE SUR T ENE THIS P WH YR PYMET=t fv ; i :............................. g·X�E PLEASE CA BEEEN ACCT#: 06219138Mnday-Fray 600am t 630pm PST Prncpal$ 25119
turday m to 2:30pm PST Collon ee$ 45.21Dr YUSIE WEISS,
AONT DUE $29640
is e is t frm you f a spec ofer rolve your overdue account wth our clent. We apgze at a possble hadshor pll y have prentd you fom sasig your bgatn I s wth s n mind that we u lke to offer yo a lmted tmefer opunity t your oundng debt We are presentng ur optns at wl enab you avo futher colnac beng ken anst you
OPTION : A setement of 4 OFF f your current balance Y OLY PY $.0 n OE P that must berv s oce on or bereAGUS3 1.
OPTI 2 A setent of 3 OFF of your current balance Y OLY PY $ n OE PYM that mu berev in s ofce or befreSEPB 1512
OTION 3 A selement f 2% OFF f your current balance S Y OLY M lO P OF $5 E et payment must be rev on r before AGUS3!202 ad the sond by SEP .2
OTION 4 othly payment pla on full balance.
If yu are ntert n akng advantage of one of these terrc oppunites or if you have any questns yu UST contact uofe as sn as ssble at 800-6220484 (tol fee). Whe yu cal plse let your representat ve know that you have ree CHASE Reivables Opton eer and tell us whether yu would lke to ke advange of the SEEENT OTION or ePAYENT Optn
f we d t hr om you we are rc to assume that you do ot ntend l resve your oblgaon on a vouny basis and we rmmed at our cent pre wth frer cltn activi.��� ������������������� .Sncerely Y hve 8 - py aln:
Chase Reab1 Send us a chkake all checks payable l VERIZONWIREESSNORTHEAST ad send to the paymnt adds above. 2. Pay va a Credt Card $14.95 fee where applable) 3 Pay v Western Un. 4. Pay va e web chasercopaymethod.php PIN# 606 •5. Call us a the nuer shown abve a one of our represtaes wl be happy t assst yu! ·
6 Eleconc Chk Payments can be done over the phone $995 f � where applible �• Setg s ptin enables you to make a payment 24 hours a day;7 days a wek - and yu do not need to spk l a representive
HIS S AET TO COECT A DEBT AND ANY INFORMATION OBTANED WI BE USED FOR THAT PURPEIS UNICATON IS RO A COECTION AGENCY.
Ne York Cty Detment of Consumer Afrs license number 1016382 j J f?1CA153281