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Wednesday 23rd September 2015
Staffordshire Managers Quality Networking Forum
The All Age Disability Commissioning Team
‘Living My Life, My Way’A Strategy for Disabled People in Staffordshire 2013 -2018
“The overarching aim of the Strategy is to ensure that all disabled children, young people and adults are able to live healthy, full and fulfilling lives”
We need to radically shift how we and our partners work, in order to achieve our…
1. The Best Start
in Life
2. Lifelong Learning
3. Choice & Control
5. Good Health
6. A Strong Voice for disabled
people and their families
4. Community Opportunities
7. Staying Safe
7 Priority Outcomes
The next slide highlights nine key outcomes which disabled children and adults have said are important for
them. Having clear outcomes that everyone can work towards is essential.
In taking forward this strategy we want to ask disabled people, their families and Providers to work with us to
make sure we get this right!
‘Living My Life, My Way’A Strategy for Disabled People in Staffordshire 2013 -2018
Living My Life, My Way
I am able to make a positive
contribution and I am included in my
community
I lead a full and healthy life
I have real choice and control in
deciding how to live my life
I have been supported to
learn & achieve
I feel well informed to make the right decision
I have access to the same life chances as
everyone else
Myself and my family are involved, listened to and
contribute to the shaping of resources that directly affect
us
I feel safe and free from abuse,
harassment and crime
I have real choice and wide ranging opportunities that
enable me to make friends and
enjoy life
Structure of the All Age Disability TeamNichola Glover-Edge
County Commissioner for All Age Disability
Martyn Baggaley Senior Commissioning
Manager
Amy Evans Commissioning Officer
Emma Smith Aiming High
Administrator
Carolyn Knight Specialist Health
Project Manager - Temporary
Andy Marriott Commissioning
Manager
Sarah Taylor Commissioning Officer
Katy Wood Secretary to County
Commissioner
Priority WorkstreamsWe are currently finalising our upcoming priorities as an All Age Disability Team, which include:
1. Implementation of the All Ages Disability Strategy;2. Demand Management, Early Intervention and Prevention;3. Integrated Commissioning and Provision;4. Localities Commissioning;5. Personalisation, Outcomes and Value for Money;6. Independent Futures;7. SEND;8. Delivering on the National Autism Strategy.
New Ways of Working
New Decision Making Structure
Staffordshire Health and Wellbeing
Board
Integrated Commissioning Board - All Age
Disability Strategy
Locality Strategic Leads Meeting
Locality Commissioning
Boards x 8
SEND Joint Commissioning
Group
Integrated Commissioning Task and Finish Group
All Age Disability Partnership
Adult Social Care – Peer Review Challenge
The Peer challenge is one aspect of Sector Led Improvement and encapsulates a number of objectives:
• To assess progress against priority outcomes and quality standards for adult social care both through self-assessment and external constructive challenge.
• To identify, learn from, and share best practice • To determine areas for improvement both by and with each
Council and to ascertain any themes that may benefit from a coordinated development approach in the region
Adult Social Care – Peer Review ChallengeThe themes or elements of the self-assessment review included:
• Access to adult social care services• Enhancing the quality of life• Prevention: delaying and reducing the need for care and support• The experience of people who use services and carers• Feeling safe• Use of resources For Staffordshire the challenge focussed on two areas:
• Personalisation • Integration of services
Adult Social Care – Peer Review ChallengeOne of the key recommendations from the Peer Challenge is that Commissioners in the Directorate should look at how Providers can be engaged to influence and inform commissioning.
Questions:
• Do you want to be involved?• What is the best way to work with you?• How often should we meet/communicate?
General InformationIf you would like to meet with Commissioners on a 1:1 basis to discuss your business and the direction of travel within Staffordshire, please contact:
• Andy Marriott, Commissioning Manager for All Age Disability on 01785 277754 or e-mail [email protected]
There is also information for Providers about Staffordshire on the Staffordshire Cares Website:
http://www.staffordshirecares.info/pages/my-disability/learning-disability/providers/providers.aspx
General InformationRichard Deacon, Relationship Manager for All Age Disability is in place to support the relationship between Independent Futures (assessment and care management service) and the Independent Sector.
If you have issues around:• Issues that need unblocking• General Contract Management• Day to day operational issues
You can contact Richard on 01785 277108 or e-mail [email protected]
If you have issues or concerns to raise over an individual, then please contact the Independent Futures Worker allocated to that person.
General Information
If you would like to know more about the outcome of the recent Regulated Community Support Framework, please contact:
Parvinder Uppal, Category Manager on 01785 276884 or email [email protected]
General InformationTo ensure that you receive alerts from Staffordshire Procurement about any opportunities to contract with us, it is essential that you register your interest on both our websites: Staffordshire County Council website - This is where the advert is placed and where you will receive an email of future tenders, the web link is http://contracts.staffordshire.gov.uk/ please view the first attachment for step by step instructions. E-Tendering Alito website - This is where you download the tender documentation, the web link is http://www.staffordshire.alito.co.uk/ then select the suppliers option on the left, please view the second attachment for step by step instructions.
General InformationPlease ensure you have registered for ALL the categories that are relevant to your organisation.
You can register for every category if you choose, this will ensure you receive all alerts from Staffordshire County Council website and also the Alito website, you can then choose to respond or not on each occasion (Many providers do this to avoid any possibility of missing a potential opportunity).
Please bear in mind for future reference, that it is the responsibility of the Provider to ensure the registration details, including contact details, are kept up to date and the email address provided is continuously monitored as there is no facility to re-direct alerts (for example during the holiday season).
General Information
If you have any problems please contact Sue Homer, Senior Procurement Assistant who will be pleased to help. Tel No: 01785 276313Email: [email protected]
Next Steps
I have asked for us to have a specific LD workshop at future events. The next meeting is scheduled for Wednesday 24th February 2015.
What would you like to discuss?
Next StepsSuggestions:
• Quality Monitoringo What CQC look at and what the QMO’s look ato Key themes from inspectionso Good practice, what working well and what not working wello New Supported Living Monitoring Toolkit
• Update on Winterbourne
• Update on Autism
Independent FuturesSupporting Independence Service
23rd September, 2015
The One Councils Commissioning Priorities and Key themes from the All Age Disability Strategy
• The Best Start in Life• Lifelong Learning• Choice and Control• Community Opportunities• Good Health• A Strong Voice for Disabled People and Their Families• Staying Safe
Independent Futures aims to support individuals to ‘live my life my way’ in line with the all age disability strategy
It is an inclusive part of the Independent Futures operational pathway It offers time limited support which encourages participation and promotes the following agendas:-
• Prevention
• Early Intervention
• Crisis Avoidance
• Hospital Avoidance
• Maximising Independence
• Ensuring Best Use of Resources and Value For Money
What is Supporting Independence Service?
Focus on IF (ACM) being for the few in need, not the many. Key steps to improving the experience for both customers, carers and staff.
PRO-ACTIVE CITIZEN
“Ordinary Life”Citizens access a range of information about local life via media, internet, word of mouth and locality portals across communities and campaign groups etc.
CONTACT CENTRE
Telephone contact for new customer .Advice information local offer and universal options1) Completion of FACE Screening Assessment . 2) Referrals to SIS for all Outstanding Presenting need LD and outstanding Presenting need ASD.
PREVENTION, ENABLEMENT AND MAXIMISE INDEPENDENCE – (SIS)
Community focused workers who provide early access service and support for maximizing independence, crisis and hospital avoidance.. FACE Re-ablement Assessment
IF High-Level Pathway
12
STATUTORY ASSESSMENT AND CARE MANAGEMENT
Assessment and Care Management referrals. Assessment eligibility develop support plans and deliver statutory duties ie reviews all via FACE Overview Assessment .P1 work and only support people who are in need of open access to their worker
Assessment & Care
Management (ACM)
S.I.S.
34
Why are we doing this now?
It supports the One Councils approach to its Commissioning Priorities. It’s the right thing to do across all ages not just adults with a LD Introduction of the Care Act and other relevant Legislation. Promoting Universal offers and responding in a timely manner to
customer needs that can sometimes reduce dependency on the state. Listening to what customers are asking for and delivering it in a cost
effective way and in line with Presenting needs. Understanding our population and demands far earlier in a person’s
life. Good outcomes that are sustainable and cost effective if adopted
early.
The Peer review in 2014 promoted and endorsed the Community connect approach.
Ensures that we can work to support and guide people earlier, thus hopefully avoiding crisis or at least minimising this.
Not everyone wants or needs a statutory assessment to get the help and advice they require. Those people that do, should also be able to live as ordinary family members and citizens and not always have to have traditional paid for support from us.
Helping communities to become responsible for themselves and their neighbours as early and as robustly as possible .
Embeds and promotes cross cutting Partnerships and Accountabilities across the whole of the Locality plans for Staffordshire.
Improved use of taxpayers money.
What does SIS look like?• 11 Supporting Independence
Officers• 4 Employment Officers• 14 Supporting independence
Workers• 7 building based offers for complex
needs• 1 bed based resource for time
limited support and prevention• The SIS Covers the whole of
Staffordshire and can offer support to anyone with a LD or low level ASD from the age of 16+
• Time limited support• Understanding the local offers and market place• Partnership working alongside District Commissioners and
localities to maximise use of local offers, ordinary life and shared accountabilities.
• Employment and education access • Bed based assessment / crisis avoidance• Assistive Technology• Keeping safe• Short breaks• Travel Training• Daily living skills• Community inclusion• Paying Bills, managing money• Housing support• Health Action Plan and staying connected to your appointments• Complex Needs building based support
What do we deliver?
Preparing for independence: Assistive technology• C had left college and was bored at home, mum was
also becoming isolated staying at home to support C.• C was interested in War Hammer 40,000 (gaming) he
enjoyed this but didn’t like playing on his own.• His autism meant that he had difficulty making friends.• The Employment Officer put him in touch with another
young man in Burton with similar interests.• She also connected both mothers who were happy to
meet to allow their sons to play the game together.• C and mum were also having disagreements about his
personal care and mums attempts to remind him which he saw as ‘nagging’.
• He was introduced to assistive technology in the form of an app for his iphone which reminded him of tasks he needed to do so mum didn’t have to.
• Mum was also given details of a knitting club in Tamworth.
• Mum and C are looking at business ideas as C is skilled at painting models for use in the game he enjoys.
Early Intervention• J has just moved into the Moorlands area
• He wanted support to access social groups and meet new friends
• J is still at school
• SIS worker, discussed interests and gave information on things to do in the local area, including social clubs in the evenings
• Informed J and family that the link with SIS would continue and will support through transition looking at Community based opportunities if required
Employment• J wanted to work and be paid, he
had already gained experience in voluntary roles.
• The Employment Officer supported J to apply for vacancies that interested him, to develop a CV and with interview skills training.
• J also undertook travel training to enable him to get to where he needed to.
• J was successful in gaining a post as School crossing patrol officer with Staffs County Council.
Meeting Friends• A was at home with mum all the time and
both felt that doing other activities would be beneficial
• Mum felt that a local independent provider would be good for A, this would require a direct payment
• Supporting Independence officers worked with A to find out her interests
• She wanted to meet up with old and make new friends
• A was supported to apply for a bus pass and introduced to B Hive group in Cannock, she pays £7 per week with lunch, drinks and craft materials included and gets there on the Connect bus which is free with her bus pass
Making Community Connections • J moved back to his local area
after an extended hospital stay.
• SIS supported J to visit the Albrighton Moat Trust as he had a good knowledge of things horticultural.
• J was supported to use the Connect bus independently.
• He has also made a friend who lives locally and they now catch the bus together.
Why does all this matter?• A prevention model enables
people to be offered the time limited support to reduce the risk of crisis
• It enhances the quality of ordinary life and helps people to stay connected, well and fulfilled
• Enables us to work with DCLs and other partners ie Fire service, police,vol sector, CCGs,Education etc
• It supports the Statutory functions and helps to stem the flow of new demand
• It helps to reduce the dependency on long term institutional care and support.
• It helps communities to take responsibility for each other
• Supports Assessors to reduce long term dependancy
Thank you for listening
Any Questions?
Assistive TechnologyAssistive TechnologyAssistive Technology
.
Assistive TechnologyJim Ellam
Staffordshire County Council
....... Informing
.......Acting!
Supporting ........
Helping People to help themselves
http://www.memyselfandigame.co.uk/
https://www.staffordshiremarketplace.co.uk/
http://www.staffordshirecares.info/Homepage.aspx
Equipment for easier living
Help at home
Domestic Services
http://www.nhs.uk/Livewell/Pharmacy/Pages/Pharmacyhome.aspx
Living made easy http://www.dlf.org.uk/living-made-easy Asksara http://asksara.dlf.org.uk/ Home Farm Trust Personalised Technology resources: http://www.hft.org.uk/Supporting-people/Our-services/Personalised-Technology/
