New Supplier Welcome PacketThe purpose of this packet is to give new suppliers some guidance on commonly used forms, list contacts, and where to find other important information.

List of Supply Chain Personnel ContactsName Title Phone Number Cell Phone NumberBarbie Kramer Administrator 520-572-4529Bill Anderson Buyer 520-572-4482Damian Majuta Buyer 520-572-4537Charla Waggoner SCM Manager 520-572-4587 520-247-3517Chuck Hartkopf Sr. Buyer 520-572-4472 520-205-0759Chuck Nienhouse Supplier Development 520-572-4644 520-247-8226Eleanor Schrandt Buyer 520-572-4579 520-333-9927Jessica Avalos Buyer 520-572-4447Jim Reinig Buyer 520-572-4461Kim Prouse Sr. Buyer 520-572-4552Matt Keneston Buyer 520-572-4728Michael Plisch Supplier Development 520-572-4409 520-465-9040Olivia Marzan Buyer 520-572-4498Paul Archiopoli Director 520-572-4562 520-572-4562Suzanne Abrahamson Administrator 520-744-1000Tara Gardner Buyer 520-572-4553Tina Lewis Sr. Buyer 520-572-4629 520-301-5529

List of Quality Personnel ContactsName Title Phone Number Cell Phone NumberJoel Dugle Quality Director 520-572-4448 520-257-0012Pete Andrade Quality Manager 520-572-4474 520-312-3127Craig Thorness Supplier Quality Eng. 520-572-4544 520-222-5442Carlos Heckel Inspection Supervisor 520-572-4507 520-447-9099

List of Accounts Payable Personnel ContactsName Title Phone Number Cell Phone NumberKrissy Gray A/P Lead 520-572-4490Mike Mathis A/P clerk 520-572-4426

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Certifications, documents and some commonly used forms can be found on Sargent Aerospace and Defense website.

There is a tab for individual sites for their certifications and applicable documents.

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On this page you can find links to the following forms:

Supplier Discrepant Material Request

Frozen Process Control Plan and Self Check Guidelines for Frozen

Process

Procurement Quality Requirements

Supplier Evaluation Check List

Special Process Evaluation Checklist

Subcontractor Certification Sheet

Supplier Request for information

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Supplier Discrepant Material Request Form is used for material that is being fabricated. This form should be submitted through your buyer. Please make sure that the Root Cause and Corrective action are filled out, and address the issue. Quality may reject if root cause is not identified correctly. Quality may reject corrective action if not addressing root cause thoroughly. The MRB Authority and MRB Coordinator fields are for Sargent to fill out. This form should be submitted through the Buyer.

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Frozen Process Control Plan: Customer’s will sometimes flow down quality requirement that require process plans to be approved prior to manufacture. These can be flowed down to our suppliers as well. When quality clause 27 Process Documentation Approval is called out on the purchase order, initial process plans, procedures, and routings may need to be submitted to the customer. The Frozen Process Control Plan will need to be filled out for each applicable part number. To help with this process, a check list is on the website to check for completeness of your submittal, “Self-Check Guidelines for Frozen Process.” Form 5.392. This form should be submitted through the Buyer.

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Procurement Quality Requirements: Form with all of the quality clause number and requirements.

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Supplier Evaluation and Special Process Checklist – these forms are required when you fill out supplier initial paperwork.

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Supplier Request for Information is form used for information requests only, i.e. blue print clarification, quality or certification clarifications, etc. Parts should not be in manufacturing. This form is submitted through the Buyer.

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The supplier can access the Supplier Quality Assurance Manual, Supplier Terms and Conditions and various certifications that Sargent has earned.

PROCESSES

Supplier Discrepant Material Report forms are submitted to the Buyer. The buyer will then assign it a number and forward to the MRB Coordinator. The MRB Coordinator will determine what MRB authority that Sargent has with that contract or customer. The MRB Coordinator routes the SDMR to Engineering for review. Engineering will forward to Quality for review and recording. Quality will forward completed form to MRB Coordinator and Buyer. Buyer will forward to supplier.

Request for Information forms are submitted to the Buyer. The buyer will then assign it a number and forward to the Supplier Quality Engineer. Supplier Quality Engineer will review, and if necessary forward to Engineering for review. Engineering will forward to Quality for review and recording. Quality will forward completed form to Supplier Quality Engineer and Buyer. Buyer will forward to supplier.

Frozen Planning forms will be submitted to the buyer. Buyer will forward to Quality for forms to be submitted to the Customer for approval.

MRR’s – If product gets rejected, Receiving Inspection will enter the rejections in the MRR form. When this form is entered whomever is designated to receive your Open Order Reports, Move in reports, will get notification of the rejections via e-mail.

If there is a dispute on a rejection, the buyer and supplier development specialist should be your first contacts.

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Purchase Order Change Requests (POCR) may be sent through e-mail request or the following form. Supplier must acknowledge the e-mail or POCR before buyer changes in the Syteline system.

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Open Order Reports and Move in Message Reports Every Monday morning automatic reports are generated in Syteline. The Open Order Report and the Move-in Report will be e-mailed to whomever you designate. Both of these reports need responses by the end of the work week. Open Order Report needs to be reviewed, and red-lined if there is a change in delivery date or status. The Move-in Report needs to be reviewed to communicate if order lines can be pulled in. Both reports need to be sent to Purchasing@sargentaerospace.com.

Supplier Scorecards – Suppliers receive a report card with their quality and delivery scores via e-mail each month. If your score is lower than 98% for 3 months in a row, a corrective action may be sent.

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GENERAL WORKMANSHIP GUIDELINES

Please read workmanship guidelines for hydraulic products, specification 04-000018 and for bearing products KS-073. These documents are proprietary and must be requested to your buyer to load on the document transfer system.

DTS

Sargent will not transfer drawings or proprietary information through e-mail. Sargent has its own document transfer server that suppliers must get access to receive drawings. It will be required to provide proof of citizenship (for security level access) and sign a non-disclosure agreement.

OTHER DOCUMENTS

Other documents that Supplier’s should familiarize themselves with are the Supplier Terms and Conditions and Supplier Quality Assurance Manual, which are on found on the same page as this link.

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