Web Teks Full Services

WEB TEKS Portfolio & Capabilities

Web Teks Corporate Headquarters • 676 Independence Parkway, Suite 120 | Chesapeake, VA 23320

Telephone • 757.578.4923 | Fax • 757.578.4996 | Toll Free • 877.Web.Teks

About Uspg 2 |

e-Business Consulting

Enterprise Portal Development

Usability Design and Development

Web Application Development

Web-based Database Programming

Web-enabling Legacy Applications

Open Source Software Customization

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pg 9 |

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pg 10 |

pg 10 |

pg 10 |

Enterprise Web Developmentpg 8-10

SharePoint

.Net

pg 11-12 |

pg 12 |

SharePoint & .Netpg 11-12 |

Hosting Servicespg 13 |

On-going Maintenancepg 14 |

IT Project Managementpg 3 |

Branding & Creativepg 4-7 |

Corporate Brand Development

Interactive Services

Print Services

Design Samples

pg 4 |

pg 5 |

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pg 6-7 |

Client Case Studiespg 15-19 |

Because Technology is Complicated Enough

About Web Teks

Since 1999, Web Teks has provided

more than 500 companies worldwide

with everything from customized appli-

cations to all-encompassing packages

of web-based products and services.

By keeping current with the latest

technologies and staying one step ahead

of the latest trends, we are able to

provide our clients with a unique com-

bination of strategic thinking,creativity,

technological excellence and an

unmatched speed to market.

Known as the “go to” firm for companies

looking to explore their web options,

Web Teks’ strength is generated from

our commitment to, and our relationship

with, our clients and their desire

for success no matter the nature of

the project.

Web Teks is a modern, innovative, technologically savvy group of professionals who pride ourselves on utilizing the newest web technologies and creative strategies.

pg 2

IT ProjectManagement

From Day One of your strategic website

development plan, through every phase

of the architecture and population of

your project, to going live and beyond,

Web Teks’ one-stop shop of IT Project

Management professionals will be there

to listen, understand and respond.

With more than 60 years of combined

expertise, Web Teks’ flexible and

experienced IT Project Management

team has a unique set of skills and \

backgrounds to provide full-service

solutions to any IT problem, across any

platform—even if we aren’t building the

blueprint for your web development

processes. Large tasks or small, we’ll

plan, organize, secure and manage

all available resources to keep your

projects on task, on budget and produce

the results you want.

Our comprehensive group of IT Project Management experts are ready to provide you with fast solutions to all your hardware, software, marketing and advertising needs.

pg 3

Branding &Creative

A unique brand strategy involves

more than just developing a logo.

An effective marketing plan requires

more than one channel of penetration.

Web Teks’ Branding and Creative

teams will work with you to

create an effective overall plan and

target your message to the customers

you want.

Attracting more business requires

three things: Getting noticed, being

remembered and providing potential

customers with easy access to your

products and services. Web Teks’

full suite of services can help you

accomplish all three. Because of our

exceptional balance of providing

technical know-how and support with

creative genius and marketing intelli-

gence, you won’t need to spend a

lot of your precious time searching for

a variety of agencies and contractors

to achieve your business objectives.

Corporate Brand Development

Our Corporate Brand Development

team will boil down the essence of

everything you do—as well as your

philosophy on how it gets done—

into a brand positioning package

that sets you apart from your

competition. Our comprehensive

list of brand development services

includes:

• Branding Guideline

Documentation—which includes

creative brain storming sessions to

establish your company name, market

position and placement, image

personality, voice and tone, brand

colors, fonts, imagery usage, headline

usage, tag line usage and more.

Attract more attention and keep your company top-of-mindthrough ourcomprehensive Branding strategies and savvy Creative design and development.

pg 4

Branding & Creative

• Logotype Development—Logo

treatment and tag line development,

plus delivery of high-resolution

electronic files (in color and black and

white) for print and web usage

• Corporate Identity Package—

Business cards, letterhead, envelopes

and any additional marketing

materials you’ll need along the way

• Icon Development Pages—A

collection of products and/or services

that need a group identity as well as

individual distinctiveness

Creative Services

Once you have established your brand,

our Creative Services group will bring it

to life. For new website developmeng

and following the strategies established

by the Branding Guideline Documenta-

tion process, we’ll provide CNL (Content,

Navigation and Logic) Documents for

your website, as well as storyboarding

and a wireframe build-out to give you

a preliminary look at your new site

before the programming process

begins. If your solution involves an

existing site, we’ll do an analysis

of the form and functionality, and

provide proposed CNL documents

thtat will identify how to reformat the

site to make it more user-friendly

and easier to navigate.

Interactive

• Static and Animated Banner

Advertising—Flash, animated gif

and static banner design (which can

include affiliate or partner cross-site

advertising)

• User-interface Design

• E-Newsletter and Nurture Email

Campaigns—HTML e-mail design,

EDS account set up, blasting, tracking

and reporting.

• Landing Page Design and

Development—For campaign-

based events, product and promotion

launches (that can work in conjunction

with direct mail, banner ads and

site CTAs)

• Website and Microsite Design

and Development

Print Services

• Print Ad Design—including pre-flight

and pre-press file prep

• Corporate Brochures and Annual

Report Design

• Marketing Material Concept

and Design

• Direct Mail—with promotion

code implementation and landing

page lead gathering

• Packaging Design

• Tradeshow Booth and Collateral

Material Design

• Corporate and Architectural

RFP and RFQ Packages

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Design Samples

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Design Samples

pg 7

Blurb about About Us & Management Team

Enterprise WebDevelopment

Your business needs are unique, so your

E-business responses should be equally

exceptional. Web Teks’ dedicated

Enterprise Web Development specialists

will learn your business listen to your

requirements and create the solutions

you need to optimize your reach to,

and interaction with, new and existing

customers and markets.

To keep up with the ever changing tech-

nology landscape, your business needs

a platform that allows for future growth

and it needs the expertise to integrate

new and better solutions with your exist-

ing infrastructure. With Web Teks you

get the profienciency and expertise to

solve and manage every facet of your IT

needs - present and future -including:

e-Business Consulting

Are you utilizing your IT resources to

their fullest? Do you wonder why

visitors to your site don’t make pur-

chases or navigate away from your site

without telling you why? Our e-Business

consultants can find out. And to help

increase the overall functionality and

effectiveness of your web initiatives,

they’ll deliver solutions to problems you

may not even know you have.

Our Enterprise Web Development team can build your website from scratch or integrate custom software solutions and application enhancements to your existing infrastructure to increase your online effectiveness.

pg 8


Are you wondering how to optimize

existing processes by utilizing new or

upgraded products? Our e-Business con-

sultant will take an in-depth look at your

organization to help you identify ways to

reduce costs, streamline processes,

increase the quality of customer service

and speed up revenue processing.

Other portal applications we can create

and maintain for your business

include:

• Content Management Systems

• Digital Document Management

• Communication and

Collaboration Forums

• Business Process Automation

Usability Design and

Development

The effectiveness of any e-Business

solution is being able to see the

functionality of your websites, portals

and applications from the end-user’s

point of view. Our Usability Design

and Development professionals will

review your existing technology to

ensure that customers are provided

with the path of least resistance when

it comes to navigating your website,

and that company employees can

quickly and easily accomplish their

tasks and achieve thier goals.


Web portals are the perfect vehicles

for promoting specific products or

specials and implementing your

Search Engine Marketing (SEO)

initiatives. Our Enterprise Portal

Development team will design a

cost-effective plan to design and build

your portal and combine it with your

existing web strategies to target your

desired demographics and provide

you with monthly analytics to rate the

success of your campaigns. In

conjunction with our e-Business con-

sultants, we can even develop a plan

to promote your business through

wellrespected and highly viewed

national websites that link directly to

your desired portals.

In addition, our Usability Design and

Development team will help you lever-

age the power of the Internet to

maximize sales and keep in contact

with loyal customers. From utilizing

social media for attracting new

prospects to reverse engineering your

current web processes to produce

greater efficiencies and enhanced

cost savings, our experts are on top

of all the latest technologies and

trends so your business can be, too.

Web Application Development

How you conduct your operations

should dictate the application you

use to run your business, not the other

way around. Our Web Application

Development team will work closely

with you to determine your specific

needs, create user-friendly interfaces,

meld the new application seamlessly

with your existing technology, then

train your staff on how to best use

the new upgrades to increase overall

efficiency and communication.

pg 9


Applications can also be developed

to create new and easier ways for your

customers to interact with you. Share

your thoughts with us and we’ll design a

customized application that’ll turn an

idea into an innovation.

access based on who will be using

the data. We will also work with

you to migrate any of your current data

into the new database system and we’ll

be with you every step of the way to

ensure the programming is functioning

the way it was designed to work.

Web-enabling Legacy

Applications

If you are working with legacy

applications that need to migrate

to web-enabled convenience, Web Teks

will make the transition smooth and

effortless. We’ll create a browser-

based application that retains the

essential elements of the legacy

application and migrate current data

to the new programming. We’ll test

it, make sure it’s doing what it’s sup-

posed to do and then integrate it into

your business structure. We’ll also

provide the necessary training to help

your employees understand and operate

the new web-based solution.


The most sophisticated data gather-

ing processes don’t mean a thing if

you can’t manage the data in a

manner that fits your business model.

Web Teks is well versed on all of the

current database platforms and will

provide you with custom-built solu-

tions to handle all of your database

requirements. Similar to the way we

work with customers to build a

website, our Database

Programming team will listen to

your needs, identify the best ways to

produce the results you want, produce

web-based applications that are

easily accessible for database

administration and management,

secure your data to keep it protected

and provide a number of levels of

Open Source Software

Customization

The great thing about open source soft-

ware is that it provides great basic func-

tionality, with good flexibility, at little or

no cost. The great thing about Web Teks

is that we can customize any open

source software you’re currently using

to make the programming uniquely

yours. And we can flawlessly integrate

your custom application across any type

of operating system for any applica-

tion—whether it’s part of a larger

e-Business solution or a single service

for internal content management,

billing system, etc.

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SharePoint & .Net

Making it easier for people to work

together is the very reason SharePoint

and .NET were created. Web Teks’

expertise with these powerful resources

will provide you with custom-designed,

freestanding or integrated solutions to

make gathering and sharing business

intelligence faster and easier.

Our Microsoft certified experts combined

with our extensive knowledge of Share-

Point 2010 and .Net, means we can

provide you with an exceptional array of

software solutions to connect all of

your business units and provide the tools

necessary to communicate, collaborate

and create new and better ways to build

increased sales.

• SharePoint—SharePoint provides

your people with the ability to

create websites, share information

across all business channels, manage

shared documentation, communicate

ideas and collaborate on publishing

reports. Web Teks will help you

implement this powerful tool into your

daily business practices and train your

employees how to use it to make their

jobs easier and more efficient.

SharePoint offers:

• Sites—a single infrastructure of

all your business websites that allow

your employees to share documents

manage projects and share

information with customers.

Utilizing the extraordinary capabilities of SharePoint and .NET, we put the power of content and collaboration back into the core of your daily business practices.

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SharePoint& .Net

• Composites—the tools and

components necessary to create

no-code business solutions.

• Insights—shared access to

databases, reports and business

applications.

• Communities—great

collaboration tools on a single

platform to make sharing ideas and

working together simple.

• Content—content management

tools that allow your employees to

easily refresh content through

Microsoft Office.

• Search—a unique system that

allows your people to find

information and documents easily

so they can work more efficiently.

.Net

Microsoft’s .NET is a software frame-

work that helps you accelerate your

success by providing a library of pre-

built codes and solutions to common

problems for simple application and

web content coding. It supports multiple

programming languages and acts as an

“interpreter” when applying common

skills across a variety of devices, ap-

plication types and programming tasks.

In addition, it offers an almost limitless

number of integration possibilities with

Microsoft products and other legacy

systems so your people can continue to

use the products they’re comfortable

with, in a way that is more efficient for

the whole company.

Once Web Teks has implemented the

.NET framework into your online

business community, people across a

variety of business units will be able to

work together, quickly and efficiently, to

build applications that work the way you

want, in the programming language

your prefer. With the stability of .NET

applications and ongoing support from

Microsoft, we’ll also be able to

easily provide you with any necessary

upgrades along the way as the frame-

work’s capabilities continue to grow.

pg 12

Blurb about About Us & Management Team

Hosting Services

Your customers rely on being able to

access your website 24/7. Your employ-

ees need the same dependalbe service

when it comes to e-mail and virtual

calendar support. Web Teks’ Hosting

Services provides you with everything

you need alleviating your need to

troubleshoot, patch, monitor, back-up or

worry about hardware or network issues.

And, all without long-term contracts.

The around-the-clock performance, security, flexibility, scalability and affordability you need for all your web and email Hosting Services requirements.

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Features:

• Physical Security

• Location

• Conditioned Power

• Precision Environment

• Managed Backup

With Web Teks’ Hosted Exchange ser-

vice you get all the benefits of Microsoft

Exchange without any of the headaches

of managing it yourself. Which means

you’ll no longer need to worry about

e-mail going down, monitoring alerts,

patching or updating software, trouble

shooting, backing up data, or any of the

other day-to-day activities required with

managing your own e-mail server.

Exchange

• Full-featured Microsoft Exchange

• Full integration with Outlook

• Outlook webmail access

• Advanced mobility options

Premium e-mail

• POP or IMAP for Outlook

• Webmail with a desktop feel

• Web apps for collaboration

On-goingMaintenance

Services

Time is of the essence when it comes

to your online presence and Web Teks’

maintenance system is designed to

streamline the process for responding to

requests. We recommend using a

pre-authorized number of hours to work

on your site/system(s). Doing so allows

us to move rapidly on your requests

without being delayed by a quote/bid/

response process --- which means we

are better equipped to produce results.

Services Available

• Updates and changes to content

on existing pages

• Creation of new web pages within

existing site

• Formatting and posting of

content images

• Creation of online forms

• Repair of accessibility problems

• Any post warranty issues

(if applicable)

• Site design, graphic design,

navigation design, header/icon/

logo design

• Programming, database development,

application development

pg 14

Correction Time

1A “critical problem.” Data corruption or system hangs during normal operations. The program is unusable, and the error severely affects the client’s operation.

A “major problem.” Important function is not available. The error severely restricts operations. The errors do not corrupt data, but keep the client from performing essential duties.

A “minor problem.” The program does not perform the task in a proper, orderly manner, but does not seriously affect the client’s productivity.

A “very minor problem” that is not significant to the client’s operations. Irritations to the client causing a slight loss of productivity. The client can circumvent the issue.

A “cosmetic issue” (Graphical user interface GUI, misspellings, etc).

Reasonable efforts to resolve within 1business day

Reasonable efforts to resolve within 3 business days




2

3

4

5

*1 hour

3 hours

8 hours

24 hours

48 hours

GuaranteedResponse TimeDescriptionSeverity

Client CaseStudy #1

Services Required:

Recruiting website with a Lead Manage-

ment System (LMS); Environment Safety

and Health (ES&H) reporting for 10,000

employees; Multi-site content manage-

ment systems (CMS).

Solution(s) Provided:

Web Teks created a custom LMS with

a front end SEO to allow the site to be

found by potential laborers. Custom

application featured a resume builder

that took information populated by the

prospect/visitor and formatted it into a

personalized, professional PDF resume.

Web Teks also built an entire ES&H

system and integrated it into existing

workers’ compensation database. Cre-

ated custom multi-site CMS to support

both internal and external facing web-

sites. Web Teks continues to support the

company’s technical requirements and

provide solutions.

pg 15

About:

An international company providing

industrial, defense and workforce solutions

to commercial and government customers

worldwide. They make a difference for

their customers by delivering solutions

that increase efficiency, drive growth and

manage risk.

Annual Revenue: $2.1 Billion

Global Workforce: 24,000

Locations: 150 worldwide

Client CaseStudy #2

Services Required:

Traditional brick and mortar store did

not transition well to today’s online

customer. The company was seeking an

e-Commerce site and an online shopping

solution.


Utilizing our business analysts, project

management and development team,

Web Teks advised and assisted with a

custom e-Commerce solution and con-

tinues to provide technical support and

provide solutions. Web Teks is also the

company’s chosen hosting provider.

pg 16

About:

A Fortune 500 company and leading

discount variety store in the United States.

With their merchandise priced at one dollar,

the company’s stores offer a wide assort-

ment of general goods, including food, toys,

housewares, cleaning supplies, health and

beauty aids, hardware, books, stationery,

paper products, and other consumer items.

Annual Revenue: $5.23 Billion

Global Workforce: 54,480

Locations: 2,500+ stores in 47 states

Client CaseStudy #3

Services Required:

This complex non-profit organization

with over 50,000 members required

support for their online training,

education and certification programs and

management systems encompassing

all municipalities. Additional require-

ments included solutions be integrated

into existing global data and

e-Commerce systems along with the

creation of a heavily customized content

management system.


Web Teks’ team of business analysts,

project managers and database devel-

opers assessed the company’s current

business process and created, built,

developed, tested, and implemented

customized multi-site solutions and

continues to provide technical, creative

solutions coupled with the education

and training of the leadership to man-

age those solutions. Web Teks also

continues to serve in an advisory role as

the company seeks to improve its best

practices and online security protocols.pg 17

About:

The world’s largest building and safety

code organization dedicated to protecting

the property, health and safety of people

worldwide. The company develops the

codes and standards used to construct

residential and commercial buildings,

including homes and schools.

Annual Revenue: $70 Million

Global Workforce: 400

Locations: Regional offices in DC, CA, IL,

AL, KS

Client CaseStudy #4

Services Required:

The development and implementation

of a HIPPA compliant data system to

integrate with hospitals and medical

universities worldwide which provide

and utilize the organization’s tissue and

organ donation implants. An easy to nav-

igate front-end site with a user friendly

back-end content management system

was a core requirement.


Web Teks developed a new site to

include an extranet application to allow

medical facilities to report on surgi-

cal procedures utilizing the company’s

implants as well as a secure portal for

hundreds of employees access important

internal tools, implant data and technical

nformation. All solutions were

designed compliant to HIPPA standards

and optimized for secure deployment

and utilization. Web Teks continues to

provide technical support and creative

solutions including the management of

five separate websites supporting all

facets of operations.pg 18

About:

The nation’s largest biomedical alloengineer-

ing organization and organ and tissue

donation agency whose mission is saving

lives and restoring health.

Annual Revenue: >$100M

Global Workforce: 500-1,000

Locations: Virginia & Florida

Client CaseStudy #5

Services Required:

An online tracking system for doctoral-

level psychology students to record and

calculate all pertinent clinical activities

including direct, indirect and supervisory

hours and internship applications to

mirror the AAPI internship application

process.


Web Teks developed a backend track-

ing database tool that was secure and

efficient far exceeding the original vision

of the proprietors. Phase 1 - designed

for the doctoral student - was so suc-

cessful, that phase 2 - designed for the

masters-level student - was immediately

contracted for and developed by Web

Teks. Web Teks continues to maintain

and provide support for the websites.

pg 19

About:

A database management

program for Doctoral and Masters-level

psychology students to track clinical

training experiences for practice, internship,

and licensor.

Annual Revenue: <$10M

Global Workforce: N/A

Locations: South Carolina

Lisa Litwiller

676 Independence Parkway, Suite 120

Chesapeake, VA 23320

Director of Business Development |

Corporate Headquarters |

Phone |

Contact Us

757.578.4923