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WeAssureITC Hotels’ commitment towards health, hygiene
& a safe environment
The WeAssure programme is ITC Hotels'commitment towards health, hygiene and safety, designed
cleaning protocols.
DESIGNED IN COLLABORATION WITH MEDICALPROFESSIONALS & DISINFECTION EXPERTS
GLOBAL STANDARDS WITH DNV GL BUSINESS ASSURANCE
Striving towards higher levels of hotel
BENCHMARKING CLINICALLYCLEAN STANDARDS WITH NABH
Board for Hospitals & Healthcare
controls and hygiene standards
ACCLAIMED EXPERTISE INDISINFECTION & HYGIENE
know-how in towards bringing thought
leadership in the WeAssureprogramme.
We have inculcated elevated hygiene protocols, state-of-the-arttechnology and advanced disinfectants as recommended by World
DNV GL is one of the world’s
performance of their organisation
Striving towards higher levels of hotel operating standards. Building upon the
pillars of health, hygiene, safety and pathogen control
ARRIVAL EXPERIENCE
1 All vehicles undergo stringent daily deep-cleaning protocols
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Strict adherence to State and Central Government guidelines5
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The Safe Car Promise
1 All guests undergo a mandatory contact-less
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Arrival Protocol
CHECK-IN & CHECK-OUT EXPERIENCE
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3As per the government guidelines, guests are encouragedto use the Aarogya Setu app on their phones and present it4
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Re-Engineered Processes
As per the government guidelines, guests are requiredto present the Aarogya Setu app on their phones andat the time of check-in.
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7 containing details about their travel history and health
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STAY EXPERIENCES
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2 Room cleaning and servicing is carried out only in the absence
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4 hospital-grade disinfectants as recommended by World Health
Clinically Clean Rooms
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Elevator Protocol
1 Safe distancing is encouraged through remodelled layouts
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Fitness Centre
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Business Centre
1 Lavandaria - ITC Hotels' signature laundry service uses enhanced
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Laundry Services
DINING EXPERIENCES
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2
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Re-Engineered Service Design
In-Room Dining
1 Contact-less in-room dining experience is enabled through
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Grab & Go
delivered to all ITC One and Suite guests in the comfort of
Luxury Hour
HEART OF THE HOUSE
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2 Proper food temperatures are duly regulated and maintained
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5 Rigorous processes and vendor management protocols ranging
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Heart of the House
ASSOCIATE JOURNEY
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Associate Journey
*policies, guidelines and services are subject to