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YOUR LOGO
Wealth Management - What clients want
Kalpesh DesaiCEO, Agile Financial [email protected]
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Wealth Management Today
The Changing Landscape – What clients want
Evolving A Needs Based Approach To Wealth Management
About Agile Financial Technologies
Technology As An Enabler
Agenda
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Wealth Management - The Effect
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Wealth Management – The Cause
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Wealth Management Today
The Changing Landscape – What clients want
Evolving A Needs Based Approach To Wealth Management
About Agile Financial Technologies
Technology As An Enabler
Agenda
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Changing Client Landscape
Inves
tible
Asse
ts
Volume of potential Clients
Plan
Advice
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Channels Servicing The Landscape
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What clients want
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Hence
“We work with many professionals –but do not have one person who looks at all scenarios such as selling real estate to finance retirement, options for selling the business, etc. It seems like we have the ideas and the professionals fill in numbers.”
“I dislike having too many experts involved.”
“I have found that I come away with a view that I know more than they do.”
“…(strategic wealth) would be about reviewing all of my assets together. My financial planner is only concerned with what he has under his direct management.”
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What clients want
Prefer sophisticated advisors who can serve the entire spectrum of ‘net worth’ and understand their complex financial needs
Sophisticated wealth management services and strategic wealth advice
Evidence of strong governance and risk management practices
Ability to see a 360 degree perspective of their interaction with you –when they want to view it
Transparency and timely reporting
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Wealth Management Today
The Changing Landscape – What clients want
Evolving A Needs Based Approach To Wealth Management
About Agile Financial Technologies
Technology As An Enabler
Agenda
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•Automate services; evolve technology•Outsource non-core functions•Identify and structure fees based on “needs-based” approachHigh
Service Needs Level
Low
NEEDS Client Service requirement GAP
Profitable person-to-person servicing capability
High Net Worth
Emerging Mass Emerging Mass Affluent 0 Wealthy Affluent Market
Investable Asset Level
The Services Expectation Gap
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Bridging the gap
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Bridging The Gap
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Evolving A Client Centric Approach
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Wealth Management Today
The Changing Landscape – What clients want
Evolving A Needs Based Approach To Wealth Management
About Agile Financial Technologies
Technology As An Enabler
Agenda
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Aligning Business
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With I.T.
Shift from islands of information to a holistic integrated system
Deploy CRM to enable identification of potential wealth-management clients and provide an integrated view of the customer and information across all product groups
Using technology as a platform for serving the mass affluent
Improving information and data exchange to share information across silos - Integrating legacy and new systems
Outsource non-core functions to service providers- Investment Accounting- Research- Reconciliation and transcription
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Wealth Management Technology
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Wealth Management Today
The Changing Landscape – What clients want
Evolving A Needs Based Approach To Wealth Management
About Agile Financial Technologies
Technology As An Enabler
Agenda
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About Us
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About Us
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Milestones
Our domestic BPO processes 7% of all retail applications & 27% of all new credit card applications processed in India
The largest Mutual Fund in India (over 22 Bn$ AUM) uses our software (iDEAL Funds
Our software processes 30% of India’s Mutual Fund AUM
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Thank you
