WEAL Annual Report 2012 Draft - Final Lg

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    Annual Report 2012

    World Education Australiabuilding skills, changing lives

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    Our Vision is a world without poverty wherepeople have access to resources and opportunities toimprove their own lives.

    Our MissionThrough micronance and skillsdevelopment we enable the poor to improve theirincomes and change their lives forever.

    Micronance is the provision of nancialservices to the poor. Micronance services are notjust loans (microcredit), but include savings, microinsurance and money transfer products. The desireand capacity to save represent a critical step towardseconomic self-sufciency.

    Skills BuildingLiteracy and numeracyare essential if human beings are to extend theirnatural capability. Those who want to run any typeof enterprise also need basic nancial literacy, tounderstand book keeping, budgeting, borrowing andsaving options. Livelihood skills are the vocationaland technical know-how that enhances a personsproductivity.

    We believe no one deservesa lie o poverty.

    Contents

    Our Mission 2From the Chair & CEO 4

    Where We Work 6

    Good Return 8

    Our MFI Partners 9

    Sustainable Livelihoods 10

    Sustainable Energy 12

    Social Performance Management 14

    Update on Vanmai SCU, Laos 16

    Our First Field Ambassador 17Australian Programs 18

    Board of Directors 19

    Governance 20

    Concise Financial Report 21

    Thank You to Our Supporters 26

    The objective of the Australian Government aid program,

    delivered by the Australian Agency of International Development

    (AusAID) is to assist developing countries to reduce poverty and

    achieve sustainable development, in line with Australias national

    interest. World Education Australia is one of 42 non-government

    organizations accredited with AusAID.

    World Education Australia is a member of the Australian Council

    for International Development (ACFID). We are a signatory to

    the ACFID Code of Conduct and committed to upholding it. Our

    summary nancial reports comply with the standards set out by

    the ACFID Code of Conduct. The Code requires non-government

    development organizations to meet high standards of corporate

    governance, publicaccountability, and nancial

    management.

    More information about the

    Code can be obtained from

    ACFID. Visit

    www.acd.asn.au.

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    Haydee Molenos StoryHaydee runs a sari sari (variety) shop in thePhilippines, and her husband is a rickshaw driver

    in the local village. Theyre a typical family inthe Philippines that only needed a small loan togreatly improve their lives.

    Haydee took out a $75 loan through Good Returnto plant a rice paddy and buy fertiliser. She usedsome of her prots to help pay for her eldest sonscollege tuition.

    While repaying her loan, Haydee participated in anancial literacy class provided by Good Return.

    She learned how to track her expenditures andincome and manage her debt. Her loan is nowrepaid, and she is sharing her knowledge with herdaughter and daughter-in-law.

    Haydee also heard about Good Returnssustainable energy program, and has startedselling solar lamps to her customers as anadditional source of income.

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    Letter rom the Chair & CEOConsolidation and growthAs we look back on 2012, it was pleasing to see our

    organisation come of age. Now nine years since

    incorporation, this report shows World Education Australia

    (WEAL) has consolidated both its nancial position and

    operational capabilities. And in a year of solid growth, our

    agship program Good Return further extended its delivery

    of sustainable training and micronance solutions to the

    poorest in our region. The milestone in March of having

    supported 2,000 vulnerable women across the region was

    one we are proud to have achieved.

    This maturity was rewarded at the end of the year when

    the Commonwealth agency AusAID accorded WEAL

    full accreditation status. In addition to endorsement of

    high standards of operation and governance, this means

    WEAL is eligible for signicantly more government grant

    support than before. With this extra leverage, we are betterresourced than ever to lend a hand to those striving to

    escape a life of poverty.

    Good Return deliversWhile WEAL remains our corporate name, Good Return

    is now rmly our public face. Its website provides a highly

    effective means of engaging with the Australian public. This

    ability to rally so many to the war on poverty in turn attracts

    corporate partners, who are making the Good Return brand

    and its message a core part of their social responsibility

    effort.

    WEAL is committed to education, in basic and nancial

    literacy and vocational skills, as the key to empowering

    people. Donations and donated loans supported our

    Sustainable Livelihoods program to deliver training to

    6,215 women in East Timor, Nepal, Tonga, Laos and the

    Philippines.

    An all too common feature of economic hardship is energy

    poverty. Our Sustainable Energy initiative operates in six

    countries, where it has encouraged supply chains that

    allow the rural poor to access solar power and re-designed

    cooking stoves. While still in its build phase, our green

    loans have already helped nearly 1,000 households

    acquire these renewable and energy efcient appliances.

    During the year, we continued to work with MFI partnersto extend their focus from simply nancial outcomes to

    include social performance and environmental benchmarks.

    To that end, WEAL has become a signatory to The Smart

    Campaign, a global agenda to improve transparency

    and accountability in the micronance sector. This report

    provides further information on our achievements this past

    year.

    Thanks to the teamAusAIDs positive feedback during the accreditation

    process was a well-earned boost to the team. It reectsthe progress of recent years, and the effort of staff, paid

    and volunteer, in helping build a professional management

    framework. So to all our volunteers and supporters, as

    well as our corporate partners, we offer grateful thanks.

    We appreciate and look forward to their continuing support

    as together we pursue a shared vision of a world without

    poverty.

    Neild McIntoshChairman

    Guy WinshipChief Executive Ofcer

    I am so pleased that the Foundationhas been able to support a project that hashad as much impact as Skills or Lie, aninitiative which is truly transorming thelives o thousands o people across AsiaPacic, helping them to ght poverty and

    environmental degradation by teachingthem skills, sustainable arming practicesand providing access to micronance.

    Derek Young, Accenture Australia Foundation

    Thank you to our corporate partnersWorld Education Australias corporate partners have

    provided us with invaluable support. And not just in funding,

    but with pro-bono personnel, promotional opportunities,

    new partnership opportunities, and employee engagement.

    We would like to extend a particular thank you to:

    Accenture Australia Foundation

    Origin Energy Foundation

    Westpac Group

    Clayton Utz

    Deloitte Foundation

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    Mary Ann and her husband were in debt and had difcultysupporting their family. He didnt have a regular income andshe was caring full time, for her kids and for her bedriddenmother-in-law who lives with them.

    She decided to take out a loan to help earn money for thefamily. Mary Ann started with a Php 2,500 loan ($60 AUD),which she ploughed into creating a business, a small shopout of her house selling herbal medicines. She also protedby selling food in her village, repackaging crackers bought inbulk into smaller quantities.

    Life was hard for us since my husband did not have a regularjob and we had a hard time making ends meet, she saysabout life before the loan.

    But even while they were struggling, Mary Ann believed theycould live a better life. I really wanted to do something to

    help improve our situation, she says.

    Once she had the loan, things became more hopeful. I feltthat life got better. Having a loan helped me to work harder,especially as I need to pay for it every week, she says.

    That start in business from a loan, and the need to pay it off,changed Mary Anns life. She was able to make a nancialcontribution to her family. Life is different I became morecreative in looking for new ways to earn money, she says.

    Alongside the micronance loan, Mary Ann participated innancial literacy education offered by Good Return, given

    through a number of lively sessions which include practicalknowledge and experiential learning. For Mary Ann, the mostuseful lesson was debt management training, which helpedher to understand what it meant to be in debt and how tobe more astute about money. I was struck by the story ofSara and I kind of reected to myself that I dont want to be

    like Sara, who was drowning in debt. I felt that way becauseduring that time, I realized I had lots of debts. I told myselfafter that day, that I will pay off my loans, she says. TodayI am happy that I paid some of it and I can sleep soundly atnight. Though I still have debt and borrowed money, I only

    borrow when really needed and I only take out a loan to usefor business so I can earn more income.

    Mary Ann also learned to pay attention to cash ow, how tokeep records, and to identify expenses that can be reduced.What she learned, she passed on to her husband and twochildren. Every time I got home from the training, I would tellmy husband and my kids what happened, what I learned andrealized from the training. Then I was surprised one day whenmy husband gave me some money out of his savings, shesays.

    Now that shes repaid several loans and has a successful

    business, Mary Ann has become a nancial literacy trainer inher own village, coaching women on budgeting. She has alsobecome a village agent and sells solar lamps and fuel efcientstoves. It greatly helped me to pay for the school fees of mydaughter in college. I also look at it as a business opportunity.So whenever I do the budgeting sessions, I bring with mesample products so I can present it to potential buyers, shesays.

    For someone who only nished high school, the ability tobecome a trainer has enriched Mary Anns life, boosting hercondence and affording her the social status that comes

    with teaching. I never had thought about being able to teachothers Its great to see and hear other clients tell you howthey appreciated the training sessions you conduct and thatthey have learned something from the training. And some ofthem call me Maam!

    Mary Ann Arevalos Story

    Mary Anns cashow diary.

    Mary Ann in red, leading a warm-up

    activity at a nancial literacy class. 5

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    Nepal Laos

    Cambodia

    Philippines

    East Timor

    Kalimantan,Indonesia

    Australia

    NepalPrograms Good Return, Skills for Life,

    Sustainable Energy

    Partners Nirdhan Utthan Bank Limited,

    World Education Nepal

    Key Activities Micronance, skills building, nancial

    literacy, renewable energy technologies,

    social performance management, basic

    literacy and numeracy

    Where We Work

    West Kalimantan, IndonesiaPrograms Good Return, Skills for Life,

    Sustainable Energy

    Partners Credit Union Keling Kumang, Solidaridad,

    World Education Indonesia, Stichting

    Doen Foundation

    Key Activities Micronance, skills building, nancial

    literacy, renewable energy technologies,

    social performance management

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    Tonga

    Fiji

    LaosPrograms Vanmai Savings & Credit Union

    Partners World Education Laos

    Key Activities Financial literacy, skills building,MFI capacity building

    AustraliaPrograms ConnectEd

    Partners Traditional Credit Union, World

    Education International, YWCA New

    South Wales

    Key Activities Financial literacy, skills building,

    MFI capacity building

    Tonga & FijiPrograms Good Return, Sustainable Energy

    Partners South Pacic Business Development

    Micronance Ltd.

    Key Activities Micronance, nancial literacy,renewable energy technologies

    East TimorPrograms Good Return, Skills for Life,

    Sustainable Energy

    Partners Moris Rasik, Hivos, INFUSE / UNCDF,

    Irish Aid

    Key Activities Micronance, skills building, nancial

    literacy, renewable energy technologies,

    MFI capacity building

    PhilippinesPrograms Good Return, Skills for Life,

    Sustainable Energy

    Partners Saint Elizabeth Community

    Development Program (SECDEP)

    Key Activities Micronance, skills building, nancial

    literacy, renewable energy technologies,

    social performance management

    CambodiaPrograms Good Return, Skills for Life,

    Sustainable Energy

    Partners Thaneakea Phum Cambodia,

    World Education Cambodia

    Key Activities Micronance, skills building,

    nancial literacy

    7

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    Good Return: Our Major InitiativeThe Good Return website is designed to engage

    Australians to learn more about poverty in our backyard

    the Asia Pacic, where two thirds of the worlds poor live.

    We connect Australians to individuals who need loans to lift

    themselves out of poverty.

    This year has seen signicant growth of the Good Return

    community. We reached the milestone of fully funding

    2,000 loans to women by the end of March. We ran

    four major campaigns, which were: Anti-Poverty Week,

    Christmas gifts, International Womens Day, and Mothers

    Day gifts. Good Return was featured in media such as ABC

    Radio, mX, and the Big Issue.

    We strive to educate and engage Australians on topics

    such as micronance, poverty, sustainable energy, nancial

    literacy, and other topics around poverty alleviation. We

    do this through our blog, Facebook, Twitter, LinkedIn, and

    other social media channels. We also maintain a YouTubechannel which features videos about what, where, and with

    whom we work.

    Good Return has become a meaningful and personal way

    for Australians to make a difference in ghting poverty.

    Visit the Good Return Website:

    www.goodreturn.org

    Good Return Highlights 2,591 ully unded loans to women

    12,955 amily and community membersbenetted through low-on eects

    6,215 individuals participated in skills trainingand nancial literacy classes (98% women)

    654 micronance institution sta participatedin capacity building training (55% women)

    99.9% repayment o all loan unds

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    Our Micronance Institution PartnersWorld Education Australia and Good Return work with

    micronance institution (MFI) partners to ensure funds

    raised through Good Return assist the working poor.

    We conduct a thorough selection and due diligence

    process with all in-country partners. We assess the integrityof the micronance institution and look for partners who

    share our commitment to transparency.

    This year saw the start of two new partnerships with MFIs

    in Cambodia and Indonesia. All our partners undertake to:

    Push the frontiers of micronance by reaching out to

    poorer, marginalised clients

    Consider client satisfaction and adjust services to

    meet client needs

    Strive to improve their efciency and effectiveness

    and to pass on cost savings to clients

    Share knowledge and be transparent in theirdealings with clients, staff, and community

    SECDEP, PhilippinesIn the Philippines, our partner is St. Elizabeth Community

    Development Program (SECDEP) who currently serves its

    primarily women members from 6 branches on the island

    of Panay. From its start as a food program, SECDEP has

    evolved to provide micronance, education and health-

    related programs to its members. Good Return helps

    SECDEP deliver sustainable farming and small business

    training, and nance for sustainable energy products.

    SPBD, Tonga and FijiSouth Pacic Business Development (SPBD) is part of a

    network of micronance institutions working in Fiji, Samoa,

    and Tonga. It is committed to eradicating poverty by

    giving women in villages the opportunity to start and grow

    sustainable enterprises. SPBD also provide its clients with

    a range of services to support home improvements and

    education. Of all loans distributed, 99% go to women, 80%

    to clients in rural areas, and some 40% to single mothers.

    This year marked our Sustainable Energy Programs

    expansion into Fiji.

    Nirdhan Utthan Bank, NepalNirdhan Utthan, the bank for uplifting the poor, was

    established in 1998 and is now a regulated micronance

    bank. It aspires to be a bank with a social conscience, that

    enables the poor to contribute equally to a prosperous,

    self-reliant rural society. Nirdhan is now Nepals largest

    micronance development bank, with some 125,000

    clients, primarily from rural villages.

    Moris Rasik, East TimorMoris Rasik means independent and dignied life in

    Tetun, and it works exclusively with women savers and

    borrowers. Moris Rasik was established in 2000 as a

    specialised micronance institution, and has grown by

    offering saving services and loans to micro-entrepreneurs

    in the district capitals as well as rural areas without banks.

    It is now the largest MFI in East Timor.

    CUKK, West Kalimantan, IndonesiaWe began a relationship with Credit Union Keling Kumang

    (CUKK) this year. Keling Kumang refers to a folk story

    about a strong husband and strong wife who work

    together to build a resilient community. From humble

    beginnings, the members of Keling Kumang have made

    their own folk story growing to a community of over

    110,000 strong. It is based in West Kalimantan, Indonesia.

    TPC, CambodiaAnother new partner, Thaneakea Phum Cambodia (TPC)

    is a credit union that has a social vision and a business

    orientation that provides poor women with the economic

    opportunities to transform the quality of their lives and

    communities. Established in 1994, TPC now has 40

    branches and 95% of its clients live in rural areas. More

    than 40% of its clients are under the national poverty line,

    and 85% of loans go to women.

    All the best to Moris RasikWe are pleased to announce that Moris Rasik has begun

    its transformation to a regulated nancial institution. It

    has received funding from the World Banks International

    Finance Corporation (IFC) to do so. Funding from NZAid

    means the nancial literacy program, piloted by Good

    Return, will continue as well.

    It has been our pleasure to have worked with Moris Rasik

    over the past three years. Together we funded 530 loans to

    women who wanted to start or grow a small business, and

    provided 1423 participants with nancial literacy training.

    As it takes the next step in its development, we wish Moris

    Rasik well in its mission to serve families in East Timor.

    I would like to thank GoodReturn or all the great supportprovided to Moris Rasik inpreparing our institution ortransormation to a regulatednancial institution. I learned

    a lot personally rom ourpartnership, especially thanksto the huge contribution o Guy[Winship].

    Lola dos Reis, ManagingDirector o Moris Rasik

    9

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    Sustainable LivelihoodsGood Return strives to ensure that access to nance leads

    to positive outcomes for the poor. Money used well can

    help a family escape poverty, whereas money used badly

    can lead to further indebtedness and despair. To succeed

    in a market economy, one needs the basic skills and

    competencies to manage money effectively. Good Returnsupports the clients of our micronance partners to develop

    these skills.

    We help to establish a client training unit within the partner

    micronance agency, build the training and management

    skills of the staff, conduct assessments of training needs,

    and develop training programs based on identied needs.

    By building local capacity in this way, the micronance

    partner can continue to deliver training to its members long

    after Good Return support has ended.

    We develop practical courses that focus on crucial skills

    such as:

    Basic literacy and numeracy

    Household nance: budgets and cash ows

    Introduction to savings and credit

    Understanding interest rates

    Debt management

    Converting loans to income requires many skills. Good

    Return works with local partners to help the poor to

    develop the vocational and business skills, knowledge and

    experience needed to improve their livelihoods. We provide

    training in:

    Small business management including how to assess

    the market, create a business plan, manage nances

    and market products and services;

    Sustainable agriculture using proven methods to

    improve yeilds and returns in an environmentally

    sustainable manner.

    A client who participates in a nancial literacy orsmall business management course will develop an

    understanding of how to calculate prots from their

    business. They also learn how to make a savings plan

    for the future, including setting aside a portion of money

    for emergencies. In practical terms, borrowers are better

    able to manage their money from both a household and a

    business perspective meaning they are more informed

    and can utilise MFI services effectively to lift themselves

    out of poverty.

    Program Highlights Active in 5 countries: East Timor, Nepal,

    Philippines, Tonga, and Laos

    627 MFI sta trained, 58% women

    6215 borrowers completed training, 99%women

    A group of women after a nancial literacy

    class in the Philippines.

    Following the basic numeracyclass I know how to count andhow to write numbers and howto save money. Now, before I buysomething new I make a list and aplan. I have a plan to save moneyfor emergencies and school fees. Ican list expenses and income frommy kiosk business.

    Training participant from

    Liquica, East Timor

    0

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    Financial diary mentoring in Tonga.Nepalese women at a class.

    Llanie in the Philippines

    teaches her rst module of

    nancial literacy. Her class

    is pictured left.A nancial literacy class in

    East Timor. 11

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    Sustainable Energy ProgramOne fth of the population of the Asia Pacic region do

    not have access to electricity, and many more have only

    intermittent access. Additionally, 3 billion people worldwide

    still rely on traditional, biomass solid fuels (wood, charcoal)

    for their basic cooking and heating needs.

    Energy poverty is closely related to economic poverty. Not

    only does it impinge on normal human wants such as the

    ability to cook, light or heat a home, it represents a real

    barrier to social and economic development. The pressure

    to nd fuel absorbs hours of time, usually that of women,

    and can be highly damaging to the natural environment.

    Sustainable energy refers mainly to renewable sources

    (solar, biogas, wind, micro-hydro), but also energy efcient

    products, such as stoves that reduce the amount of fuel

    needed for cooking.

    Good Returns Sustainable Energy Program aims to helppoor families gain access to affordable, sustainable energy

    products. Our approach is connecting the dots. We

    assess the needs of our MFI partners clients; we identify

    potential distributors and suppliers of appropriate products;

    and nally we connect our partner with the distributor and

    work with them to develop nancial and technical tools to

    develop a sustainable distribution network over the

    long term.

    By combining sustainable energy with micro-loans, Good

    Return is able to target poorer segments of the population,

    who are usually more vulnerable to energy poverty or

    energy hardship. Many of these clients would not be able

    afford these technologies without a loan.

    On top of that, micronance clients most of them women

    are able to generate an additional income by selling

    renewable energy products in their communities. Through

    training and continuous support, we help them to build theirskills and develop a new green business.

    The Sustainable Energy Program is now active in

    six countries in different stages. We have seen good

    momentum in the Philippines and progress in Nepal over

    this nancial year. More sales are expected during the next

    nancial year as the program is fully implemented with our

    newer partners and additional products are included in the

    supply chain.

    Program Highlights Active in 6 countries: Nepal, Philippines, East

    Timor, Indonesia, Tonga, and Fiji

    350 products sold

    Products include solar lamps, in-builtimproved cook stoves, biogas systems, andsolar home systems, and movable uel-ecient stoves

    85 women trained as village agents (includesknowledge on use, maintenance, afer-salesservice, and marketing)

    A solar lamp provides a home in Indonesia

    with affordable and effective lighting without

    any air pollution.

    I was using a kerosene lampbefore switching to the solar lamp.It has allowed me to save moneyby reducing how much keroseneI use. Before, I was using 1 litreof kerosene a week, and now it isonly 1 litre per month. Also thereis no smoke or soot with the solarlamp, so it is better for my asthma

    and my kids health!

    Village agent in the Philippines

    2

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    Launching a new fuel efcient

    stove in the Philippines.

    A newly installed biogas system in Nepal.

    Elias is mixing animal dung with water to

    provide his home with clean energy.

    Conducting an Energy Needs Assessment inIndonesia and visiting a micronance-funded,

    community-managed micro-hydro plant.

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    Social Perormance ManagementWe strive to be an effective non-prot that creates real

    benets in the lives of the MFI borrowers with whom we

    work. It is sometimes difcult to measure exactly what

    the outcomes are of our programs, and to empirically

    demonstrate positive results.

    Social Performance Management (or SPM) provides Good

    Return and our partners with a framework in which to

    set social goals and targets which can be monitored and

    managed just as more traditional accounting data are

    used to measure nancial performance.

    Good Return partners with MFIs with whom we share a

    common social mission: to enable the poor to improve their

    incomes and change their lives forever. Our SPM program

    will help ensure that our support is creating positive change

    in the lives of the poor.

    As the micronance sector develops, an increasing numberof institutions are reaching protability, thereby ensuring the

    provision of services can be sustained well into the future.

    We are also working with partners to introduce the concept

    of environmental performance management as part of a

    triple bottom line approach to management.

    Good Return is aligning its work with industry-wide

    initiatives such as The Smart Campaign, the Universal

    Standards for Social Performance Management and

    the use of the Progress out of Poverty Index for poverty

    measurement, tracking and reporting.

    Where were piloting SPMThis year marks the launch of our SPM program. We have

    recruited a Social Performance Specialist who works with

    us on implementing projects in-country. We have also

    developed partnerships with the Smart Campaign, national

    micronance networks and associations, the Social

    Performance Task Force Asia working group, and other

    industry stakeholders.

    We are focusing on several specic initiatives with our MFI

    partners:

    Conducting in-depth Client Protection Assessmentsand social audits (using the Cerise Social

    Performance Indicators tool) to inform targeted

    capacity building initiatives.

    Assisting to dene social and environmental goals

    and targets, and embedding these in the planning

    processes of the institution.

    Supporting the implementation of poverty scorecards

    such as the Progress out of Poverty Index to

    measure the poverty level of clients and make

    business and strategic decisions to reduce client

    poverty and target new clients under a certain

    poverty level. Promoting the adoption of the Client Protection

    Principles and Universal Standards for Social

    Performance Management through staff trainings,

    industry briengs and targeted initiatives.

    About the SMART CampaignGood Return has signed a partnership agreement with the

    Smart Campaign (ACCION International, USA) to:

    Promote the endorsement and implementation of the

    Client Protection Principles amongst our partnersand their peers in the countries in which they work

    Undertake in-depth Client Protection Assessments of

    partners

    Build awareness and strengthen capacity of our

    partners in client protection

    The 7 Client Protection Principles are:1. Appropriate product design and delivery

    2. Prevention of over-indebtedness

    3. Transparency

    4. Responsible pricing

    5. Fair and respectful treatment of clients

    6. Privacy of client data

    7. Mechanisms for complaint resolution

    Universal Standards or SPMThe micronance sector, with the participation of

    stakeholders representing MFIs, donors and NGOs,

    has agreed on the following standards. Good Return is

    working with its partners to work towards achieving these

    standards:

    1. Dene and monitor social goals

    2. Ensure board, management, and employee

    commitment to social goals

    3. Treat clients responsibly

    4. Design products, services, delivery models and

    channels that meet clients needs and preferences

    5. Treat employees responsibly

    6. Balance nancial and social performance

    For more information, see the Good Return website.

    The benets o SPMSocial Performance Management is a powerful tool which

    ensures that our partners clients are truly benetting from

    MFI services. Consumer protection is central, and includes

    mandates such as do no harm, and creates feedback

    channels for clients to have a voice.

    With effective Social Performance Management, MFIs can

    prove that they are meeting their social mission, and invest

    in reaching more clients who live below the poverty line.

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    James Le Compte delivering a training session

    in Nepal on social performance management.

    Carmelita Bacasand her husband didnt earn enough to supportthree children and save or emergencies. Now,they can.

    Its difcult to meet a familys needs on just $5 a day.Thats what Carmelita and her husband earn. She receives$2 a day working as the secretary to her local council,paid monthly. Her husband makes deliveries and carriespassengers on his motorcycle, and makes about $3 on agood day.

    But what happens when the motorcycle breaks and schoolfees come due? Without any savings to meet these needs,Carmelita turned instead to Good Return, and took out a$125 loan. This boost means that her husband can makerepairs and keep working, and her son can stay in college.

    Carmelita has fully repaid her loan, and a second one tostart a piggery. She just received a third loan to buy anotherpig, a good sign that her business is thriving!

    In Nepal with Nirdhan Bank

    management working on their social

    performance management strategy.

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    Update on Vanmai Savings & Credit Union, LaosIn late 2010, after several years of ground work by WEAL

    and our afliate World Education Inc. Vanmai Savings &

    Credit Union (SCU) was ofcially launched in the southern

    province of Salavan, Laos. The meaning of Vanmai is new

    day, and it represents the dawn of an effort to help the rural

    poor of Laos access the nancial tools essential if they areto escape poverty.

    Vanmai SCU was conceived in 2006 in response to the lack

    of savings and credit services available to rural households.

    Recognising the importance of access to nance for

    economic development and poverty reduction, the goal was

    to create a robust, locally owned and managed institution

    that offered those in rural villages a safe place to save and

    access funds to invest in their livelihoods.

    The Lao central bank approved the concept, and WEAL

    and World Education Inc. raised initial funding from various

    sources, including AusAID, the Morawetz Social JusticeFund and the Australian public.

    Vanmai SCU achieved nancial self-sufciency in 2011,

    and we expect that it will soon qualify as a Good Return

    partner. This will allow Australians to support Vanmai

    directly with loans to its rural clients and with donations to

    cover the cost of nancial education for its rural members.

    Mrs Ka, Vanmai SCU memberMrs Ka (pictured below) recently took a loan for preparing

    her land to plant sweet potato and peanuts, which she will

    sell at the Lao Ngam market. This is the third loan she has

    taken from Vanmai SCU, and having turned a prot each

    time, she has expanded her plantation to cover her growing

    familys living costs.

    She is also saving to build a new house on her land. The

    new house will be roomier and built from better materials.

    Mrs Ka and her husband have 8 children.

    Before Vanmai was in Mrs Kas village the only option was

    money lenders who charged 10-15% interest per month.

    Beyond her nancial services needs she has asked Vanmai

    if they could provide agricultural training, particularly how to

    reduce the pests that attack some of their crops.

    Program Highlights 657 members across 42 villages in Lao Ngam

    District

    211 loans disbursed to the value o 341.1million kip ($41,000 AUD)

    Fully covering its own operational expenses

    Seventeen training courses completedby multiple members o the Vanmai SCU

    sta, Board o Directors, and committeeson leadership, eective management,credit management, customer relations,gender awareness and social perormancemanagement

    194 members participated in gender awarenesstraining

    172 members participated in animal husbandrytraining

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    Anthony Back was World Education Australia / Good

    Returns rst Field Ambassador. He travelled Nepal for

    several weeks during December 2011.

    While in Nepal, Anthony met and interviewed Good Return

    clients, hearing rst-hand how micronance and educationhad given women in small, remote communities the

    opportunity to improve their own lives.

    We hope to grow the Field Ambassador program over the

    next few years, and this rst trip marks a positive start.

    On the road in Nepal: December 21, 2011The past 2 weeks have been lled with travel. I have

    crossed a large part of the Nepal visiting a number of

    districts where our Good Return clients are situated from

    the Terai plains which are made up of at farmlands to the

    mountainous Ilam district. It required two days alone totravel up to the west of Nepal on a bus, an experience that

    I will not forget any time soon!

    The two main methods of transportation so far have been

    motorbike and local bus. At times conditions have been

    tough, but Ive been spurred on by the client feedback that

    Im receiving.

    Shirbati Rajbansi lives in a small village in the eastern part

    of Nepal. At the end of our meeting I asked her if she had

    any comments or suggestions. She said, The loan has

    improved my familys life, if I did not have access to this

    loan I would have to go to money lenders who only givesmall loans at extremely high interest.

    Sag Rajbansi offered similar comments, saying, Without

    this loan I would have to go to money lenders who have

    a 36% to 45% interest fee. These and other similar

    sentiments are widespread in Nepal.

    Rina Majhi said that she is very happy with Nirdhan [Good

    Returns MFI partner in Nepal] as they are the only bank

    around. She also said that the loan was helping to make

    her life a little easier and more hopeful for the future.

    Wherever I have been so far with no exception I have beenwelcomed with warmth. I have now met with 43 clients. The

    aim of these meetings is to monitor a section of our clients

    to assess how our programs are progressing.

    I think it is important for us in Australia and the developed

    world to imagine what our lives would be like without

    access to a bank or similar institution. How would you

    buy your house or apartment? Where would you put your

    savings? How would you start that business you have been

    dreaming of? Life would be a lot harder.

    These Good Return clients are now able to get much

    needed funding so that they have the opportunity to beginto save their money safely, construct their family home

    and start a business which will support their family. It is an

    important step towards lifting themselves out of poverty.

    The loan that Good Return gives also provides livelihood

    training so that their improvements are sustainable.

    Anthony Back, Good Return Field Ambassador

    Our First Field Ambassador

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    World Education Australias Board sets policy and strategic goals that guide our operations. The Boardis made up of not less than ve persons who are elected by the members for a renewable two-year term.Elections for the Board take place at the AGM.

    Neild McIntosh, ChairmanB.A. (Actuarial Studies), M.A. (International

    Social Development)

    Neild has extensive executive

    experience in business, and now lls

    non-Executive Director roles in both

    the corporate and charitable sectors.

    He is on the board of equigroup

    (a subsidiary of CBA), and a Vice

    President of Can Assist, a charity

    helping cancer patients in NSW.

    David KahlerB.Sc., M.A., M.Ed, Ed.D.David is an organisational

    development and training specialist

    with over 42 years relevant

    experience. He is a Vice President

    of World Education Inc. (WEI),

    overseeing new program development

    and management in Europe.

    Guy Winship, CEOB.Soc.Sc., B.Com (Hons), M.Sc. (Town &

    Regional Planning)

    Guy is a seasoned development

    practitioner. He has worked with and

    advised NGOs, governments and

    others in the areas of micronance,

    livelihoods, institutional development,

    public policy and vocational training

    across Africa, Asia and the Pacic.

    Margaret Wright, TreasurerB.Com., FCA

    Margaret is a strategic advisor with

    focus on IT and business. She has run

    consulting for KPMG and was a CIO

    within Macquarie Bank. She currently

    works for Helmsman, an IT consulting

    company, and is on the board of the

    National Breast Cancer Foundation.

    Pamela Jonas

    B.A. (Hons), M.A. (Public Policy &Management)

    Pam has over twenty years of

    experience in education, training, and

    employment policy. Her expertise

    is from industry, education and

    community sectors and applied in a

    variety of leadership, management,

    research, and public policy positions.

    Pam has spent the last year in France.

    Gordon CairnsM.A. (Hons)Gordon has extensive experience

    as a senior executive, most recently

    as CEO of Lion Nathan Ltd. He now

    serves as a non-executive director of

    Westpac, Origin Energy, and Quick

    Service Restaurants, is Chairman

    of Origin Foundation, and acts as

    a senior advisor to McKinsey &

    Company and Greenhill Caliburn.

    William PigottB.S., M.B.Bill is a retired international civil

    servant, having worked for over 20

    years with WHO as an educationalist

    and international health practitioner

    in Nepal and Cambodia. He is now

    involved in community work, especially

    Landcare, at many different levels.

    James MacNeil, AlternateEd. D.

    James is Vice President of WEIs

    Asia Division. He has 20 years

    experience in education and

    livelihoods development. With WEI

    since 1999, he has had oversight of

    school governance and sustainable

    agricultural programs in Indonesia and

    India. James lives in Boston.

    Board o Directors

    Kate JordanB.Com, LL.B, LL.M

    Kate is a corporate lawyer withextensive corporate advisory,

    commercial and M&A experience.

    She is Sydney Managing Partner of

    Clayton Utz, a leading law rm.

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    Legal statusWorld Education Australia (WEAL) is a private, voluntary,

    not-for-prot company limited by guarantee. WEAL has

    charitable status as a registered Public Benevolent

    Institution (PBI) and has the authority to fundraise in all

    States of Australia.

    World Education Australia OverseasRelie FundWEAL is the Trustee of controlled entity World Education

    Australia Overseas Relief Fund (WEAORF), which holds

    Deductible Gift Recipient status from the Australian Tax

    Ofce. The objective of WEAORF is to support economic

    and social development programs to improve the lives of

    the poor in the Asia Pacic region.

    World Education Inc.WEAL shares its name and philosophy with its Founding

    Member, World Education Inc (WEI), a not for prot,

    secular, voluntary organisation based in Boston, USA.

    WEI was founded in 1951 and provides training and

    technical assistance through non-formal education in

    over 60 countries. WEI and World Education Australia

    operate independently of each other, and all dealings are

    conducted on arms length terms.

    ACFID Code o ConductWEAL strives to maintain the highest possible standards

    of governance. WEAL supports and is committed to

    adherence to the ACFID Code of Conduct as a minimum

    standard for integrity, governance and reporting. All

    directors, paid staff and volunteers are expected to adhere

    to and uphold the Code of Conduct.

    Board o DirectorsThe Board has seven members. Meetings attended during

    this period: Neild McIntosh, Guy Winship, Margaret Wright,

    Gordon Cairns, and James MacNeil attended four; Bill

    Pigott and Pam Jonas attended two; and David Kahler

    attended one.

    Board meetingsThe Board met four times in the nancial year: inSeptember and December 2011, and March and

    June 2012.

    Board committeesThe Board has three sub-committees: the Audit Committee,

    the Nominating Committee, and the Remuneration

    Committee. These Committees meet as needed.

    Governance

    A proud shop owner in Cambodia.

    Llanie, a village agent in the Philippines.

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    IndependentAudit Report

    Auditors IndependenceDeclaration

    Concise Financial ReportFor year ended 30 June 2012

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    Consolidated Statement o Financial PositionConsolidated Group

    2012

    $

    Consolidated Group

    2011

    $

    ASSETS

    CURRENT ASSETS

    Cash and cash equivalents 1,319,030 1,465,872

    Trade and other receivables 34,455 21,830

    Other current assets 72,827 24,347

    Other nancial assets (loans) 138,114 116,135

    TOTAL CURRENT ASSETS 1,564,426 1,628,184

    NON-CURRENT ASSETS

    Property, plant and equipment 11,816 11,641

    Intangibles 41,758 80,412

    TOTAL NON-CURRENT ASSETS 53,574 92,053

    TOTAL ASSETS 1,618,000 1,720,237

    LIABILITIESCURRENT LIABILITIES

    Trade and other payables 101,112 157,170

    Special purpose funding 817,639 1,210,639

    Other nancial liabilities (loans) 304,305 139,416

    Provisions 40,275 31,603

    TOTAL CURRENT LIABILITIES 1,263,331 1,538,828

    NON-CURRENT LIABILITIES

    Provisions 47,073 16,465

    TOTAL NON-CURRENT LIABILITIES 47,073 16,465

    TOTAL LIABILITIES 1,310,404 1,555,293

    NET ASSETS 307,596 164,944

    EQUITYContributed equity - -

    Reserve for designated purpose 306,895 227,569

    Retained earnings 701 (62,625)

    TOTAL EQUITY 307,596 164,944

    Revenue Expenditure

    Donations &Gifts 16%

    AusAID

    Grants 16%

    Australian

    Grants 32%

    Overseas

    Grants 20%

    Investment andother income

    17%

    International

    Programs

    69%

    Accountabi lity and

    Administration 8%

    Fundraising 6%

    Community

    Education 2%

    Domestic Programs 15%

    World Education Australia LimitedABN 39 106 279 225. The full audited nancial statements are obtainable atwww.worlded.org.au

    Ratios based on the Consolidated

    Statement of Comprehensive Income.

    World Education Australia had no

    transactions and therefore zerobalances in the following categories:

    Current Assets inventories, assets

    held for sale; Non Current Assets trade

    and other receivables, other nancial

    assets, investment property, other

    non current assets; Current Liabilities

    borrowings, current tax liabilities, other;

    Non Current Liabilities borrowings,

    other nancial liabilities, other.

    Concise Financial ReportFor year ended 30 June 2012

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    Consolidated Statement o Comprehensive IncomeConsolidated

    Group

    2012

    $

    Consolidated

    Group

    2011

    $

    REVENUE

    Donations & gifts:

    Monetary 286,749 220,528

    Non-monetary 244,424 99,096

    Grants:

    AusAID 289,858 272,201

    Other Australian 584,277 287,988

    Other overseas 366,507 304,906

    Investment income 57,670 14,676

    Other income 264,363 126,723

    TOTAL REVENUE 2,093,848 1,326,118

    EXPENDITURE

    International Aid and Development Programs Expenditure

    International Programs

    Funds to international programs 752,620 583,443

    Program support costs 429,630 312,736

    Community education 38,405 41,949

    Fundraising costs

    Public 87,928 103,910

    Government, multilateral and private 11,047 23,339

    Accountabi lity and administration 129,600 117,631

    Non-monetary expenditure 244,424 99,096

    Total International Aid and Development Programs Expenditure 1,693,654 1,282,104

    Domestic Programs Expenditure 257,542 19,642

    TOTAL EXPENDITURE 1,951,196 1,301,746

    Excess of revenue over expenses 142,652 24,372

    Income tax expense - -

    Surplus for the year 142,652 24,372

    OTHER COMPREHENSIVE INCOME - -

    Total Comprehensive Income 142,652 24,372

    Consolidated Statement o Cash FlowsConsolidated

    Group

    2012

    $

    Consolidated

    Group

    2011

    $CASH FLOWS FROM OPERATING ACTIVITIES

    Donations and grants 1,134,391 2,107,020Customers 206,951 259,439

    Suppliers and employees (1,665,867) (1,069,763)

    Interest 57,670 14,676

    Net cash (used in) / provided by operating activities (266,855) 1,311,372

    CASH FLOWS FROM INVESTING ACTIVITIESFurniture and equipment (4,959) (2,587)

    Good Return software and website (22,395) (38,615)

    Security deposit (597) (549)

    Net cash (used in) / provided by investing activities (27,951) (41,751)

    CASH FLOWS FROM FINANCING ACTIVITIESGood Return - net loans received from the public 164,889 107,632

    Good Return - net loans paid to micronance institutions (21,979) (93,882)

    Repayment of WEI loan 5,595 (69,936)

    Repayment of equipment lease (541) (1,081)Net cash provided by / (used in) nancing activities 147,964 (57,267)

    Net (decrease) / increase in cash held (146,842) 1,212,354Cash at beginning of nancial year 1,465,872 253,518

    Cash at end of nancial year 1,319,030 1,465,872

    World Education Australia had

    no transactions and therefore

    zero balances in the followingcategories: Bequests and legacies,

    revenue from international political

    or religious adherence promotion

    programs, expenditure for

    international political or religious

    adherence promotion programs.

    World Education Australia LimitedABN 39 106 279 225. The full audited nancial statements are obtainable atwww.worlded.org.au

    Concise Financial ReportFor year ended 30 June 2012

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    Cash Movements or Designated PurposesCash available at

    beginning of year

    $

    Cash raised

    during the year

    $

    Interest

    $

    Cash disbursed

    during the year

    $

    Cash available at

    the end of year

    $

    DESIGNATED PURPOSESGood Return development:

    AusAID Innovations Fund 150,000 - (150,000) -

    AusAID annual allocation 9,456 150,000 (139,858) 19,598

    Skills For Life 99,597 335,000 (342,039) 92,558

    Infuse 195,523 170,985 (366,508) -

    ConnectED 6,063 293,537 (246,205) 53,395

    Education & Micronance Expansion 750,000 19,500 (213,784) 555,716

    Small farmers livelihoods - 83,826 - 83,826

    Other - 41,000 (28,454) 12,546

    1,210,639 1,093,848 (1,486,848) 817,639

    Good Return - Net loans transactions 95,867 285,500 (4,716) 376,651

    Total for designated purposes 1,306,506 1,379,348 (1,491,564) 1,194,290

    Total for other non-designated purposes 159,366 126,883 57,670 (219,179) 124,740

    1,465,872 1,506,231 57,670 (1,710,743) 1,319,030

    Amounts indicated as cash raised and cash disbursed during the year for Good Return - Net loans transactions represents net cash

    balance movements with the programs public lenders.

    Consolidated Statement o Changes in Equity

    Retained

    earnings

    $

    Reserve for

    designated

    purpose

    $

    Total

    $

    Consolidated Group

    Balance at 1 July 2010 107,577 32,995 140,572

    Items of other comprehensive income - - -

    Excess of revenue over expenses 24,372 - 24,372

    Amounts transferred (to) / from reserve (194,574) 194,574 -

    Balance at 30 June 2011 (62,625) 227,569 164,944

    Items of other comprehensive income - - -

    Excess of revenue over expenses 142,652 - 142,652

    Amounts transferred (to) / from reserve (79,326) 79,326 -

    Balance at 30 June 2012 701 306,895 307,596

    The excess of revenue over expenses from operations of the controlled entity, World Education Australia Overseas Relief Fund, istransferred to a Reserve for Designated Purposes. This recognises that the net assets represented by this reserve cannot be used

    for any purpose other than providing relief to persons in a developing country certied as such by the Department of Foreign Affairs

    and Trade; or, on winding up, must be transferred to some other fund qualifying under the Overseas Gift Fund Provisions of the

    Income Tax Assessment Act 1997.

    World Education Australia LimitedABN 39 106 279 225. The full audited nancial statements are obtainable atwww.worlded.org.au

    Concise Financial ReportFor year ended 30 June 2012

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    Kaushila Adhikaris StoryI visited the home of Kaushila in Durgapur, Jhapa, not toofar from the Nepalese-Indian border in the south east of thecountry. Let me preface this story by saying that Kaushila isone of the funniest old ladies I have ever met! She had us institches as she told us the story of her life.

    Kaushila is 63 years old. She is illiterate and comes from alarge family of 8 sisters and 2 brothers. Growing up it wasonly her 2 brothers that were provided education. She openlyshares that she was married at the age of 7 and jokes that she

    was so young she cant even remember her wedding day! Butthe issue of gender is very real in Nepal. She has 1 son and2 daughters of her own. Kaushila made an effort to give herown daughters a better start in life, and is proud that both ofthem were able to attend school thanks to her business (onereached 7th grade and the other 9th grade).

    Before she had access to micronance, Kaushila used toborrow money from money lenders in her village theinterest rate she paid ranged from 60% to 120% per annum.She says that one of the biggest benets of being a client ofNirdhan Bank, our partner in Nepal, is that she can borrowat a reasonable interest rate (20%). She also gets access

    to training opportunities, like the Good Return-sponsoredlivelihoods training program.

    She smiles as she tells me that for the rst time in her life shelearnt how to write her own name during our training program.She also learnt how to grow her business and strengthen herown business management skills.

    I told Kaushila that her story would be shared with people inAustralia so they can better understand the challenges anddreams of Nepalese women. She grins and says, I have heardsomething of Australia and when I make enough money frommy business I will be going there to visit!

    Kaushila makes a meagre living from the milk of her 3 cows(which were bought with a micronance loan) and selling themilk within the community. Only one of her cows is producingmilk at the moment so she can sell 2 litres of milk a day for a

    total of 64 Nepalese Rupees (about AUD$0.70). Most of us pay4 times that amount for a cup of coffee each day.

    Her family manage their living requirements from day to dayby relying on her sons salary (he is a truck driver) and fromthe food they grow on a small plot of land they lease.

    At the age of 63 Kaushila feels she should be afforded thesmall luxury of being able to visit some of Nepals religioustemples. Her income and the needs of her family keep herfrom doing so.

    I nish my interview by asking her and her husband for aphoto. She smiles while I get the shot in focus and says to me,

    even if I cannot visit Australia, my photo will go there!

    Kaushila reminded me today of something very important asense of privilege for life and a good sense of humour makesyou a wealthy person. And clearly age is no barrier!

    James Le Compte, Micronance Program Manager

    Kaushila with three of her grandchildren, who

    are also in school thanks to her business!

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    SupportersWorld Education Australia would like to acknowledge and

    thank our partners and supporters for their commitment

    and contribution. These organisations and people have

    been essential to the impact and sustainability of our work

    and we thank everyone for their time, funding, and talent.

    Australian SupportersAusAID, Australian Council for International Development

    (ACFID), Cosway Australia, Customer Community, Custom

    House, Downstream Marketing, Fern Software Australia,

    Harvest the Net, Macquarie University, Nuffnang, PayPal,

    Porter Novelli, Travel and Associates Press & James,

    WiTH Collective, XE.com.

    Corporate PartnersAccenture Australia Foundation, Accenture, Clayton Utz,

    Deloitte Foundation, Deloitte, Origin Foundation, OriginEnergy, and Westpac Group.

    RegionalINFUSE / UNCDF, Irish Aid, Micronance Pasika

    Network, Solidaridad, Stichting DOEN Foundation, World

    Education Inc.

    Volunteers, Friends, and DonorsAnthony Back, Anne Bissaker, Australian Communities

    Fund / David Morawetz Social Justice Fund, Bradley

    Abbott, Claire Lagunzad, Damian Fuller, Fionnuala Maye,

    Jose Hiquiana, Lesley Hume, Mark Dawson, Monique

    Alfris, Peter Van Roekel, Rachel Mulholland, Rina

    Budiawan, Stephanie Sheehan, Tahnee Card Company,

    Ted Harnett, the Greatorex Foundation, the McIntosh

    Family, the Cairns Family, Valentina Cerutti, our online

    editors, and all our generous donors.

    AmbassadorsAnn Devine, Heath Francis, Shrav Malkani, Andre

    Karemacher, and Paul Mitchell.

    ManagementIn 2012 World Education Australia had a team of full time

    and volunteer personnel in Australia and overseas. The

    management team at June 2012 comprised:

    Guy Winship CEO

    Diane Bowles Director - Marketing and

    Fundraising

    Shane Nichols Program Director

    Mehul Patel Financial Controller

    Nicole Stanmore Operations Director

    Bob Cook Director - ITNorm Sturrock Risk Advisor

    Credits

    Annual Report

    Joni Freeman, Norm Sturrock, Di Bowles, Guy Winship,

    Shane Nichols, Celine Bachelet, Colette McInerney, James

    Le Compte, Sandra Carvajal.

    Photos in Annual Report

    Celine Bachelet, Rose Ramilo, Colette McInerney, James

    Le Compte, Shane Nichols, Melodie Buendida, Bradley

    Abbott, Monique Alfris, Anthony Back, YWCA NSW.

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    Financial literacy students return home after a

    class in the Philippines.

    Clients of SPBD in Tonga march intheir annual parade celebrating the

    Woman of the Year Award.

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    www.worlded.org.auwww.goodreturn.org

    PO Box 479St Leonards NSW 1590

    Address:Suite 1, Level 7

    1 Chandos StreetSt Leonards NSW 2065

    E [email protected] +61 2 9114 8111F +61 2 9419 6933

    World Education Australiabuilding skills, changing lives