TA100Series AC100 TimeLine100

Fingerprint&RFIDCardTimeAttendanceSystemUserGuide

WeMakeThingsEasy

CONTENTS

5-7 Chapter1•GETTINGSTARTED ViewingtheUserGuideintheInternet TerminalIncludedAccessories IncludedPrintedMaterials ActivatingTerminal RegisteringTerminal

8-12 Chapter2•BASICSIntroductiontoProductsOverviewPowerOn/OffButtonKeypadBatteryDate/TimeVoiceControl TurnOn/Off AdjustVolumeSecurityFeatures AdminAffirmCleaningTerminal CleaningtheBody CleaningtheFingerprintPrismRestartingandResettingTerminal RestartingtheTerminal ResettingtheTerminal

13-16 Chapter3•INSTALLATION&COMMUNICATIONSInstallationGuide MountonWall Flexi-KitCommunications USBPort TCP/IPPort PowerSupplyPort RS232/RS485/WiegandConnectionPort

CheckingtheGenuineTCMSV2InstallationandSetupofTCMSV2ConnectingTheTerminalstoTCMSV2DeterminingTerminalNumber UsingTCP/IP UsingRS232 UsingRS485

UsingUSBtoDownload/UploadDataCommunicationKey

17-20 Chapter4•USER EnrollingUser FingerprintEnrollment CardEnrollment PasswordEnrollment FingerprintandPasswordEnrollment VerifyingUser 1:1(OnetoOne)/1:N(OnetoMany) VoiceMessage FingerprintVerification PasswordVerification CardVerification AddingUserInformation DeletingUser AccessLevel/Privilege

21-25 Chapter5•SYSTEM GeneralSettings AdjustingDate/Time DateFormat SystemLanguage Voice Volume(%) UserInterfaceStyle FingerprintSettings SettingThreshold ShowScore DefiningWorkCodes UpdateFirmware SystemInformation NumberofUsersintheTerminal(UserCount) QuantityofFingerprintTemplatesStoredintheTerminal(FPCount) QuantityofAttendanceLogsSavedintheTerminal(AttLog) NumberofAdministratorsRegisteredintheTerminal(AdminCount) NumberofPasswordUsersAvailableintheTerminal(PasswordUser) NumberofTimeScannersHaveBeenUsedforVerification(SLogs) FreeSpaceInformation(FreeSpace)/DeviceInformation(DevInfo) LogInformation(LogOpt) AlarmSuperLog AlarmAttLog RecheckMin

26 Chapter6•DATA DeletingTransactionLogs DeletingAllData ManagingUserPrivileges ResettingtoFactorySettings

27 Chapter7•USB UnderstandingtheNeedforUSBFlashDisk TypeofUSB DownloadingAttendanceLogs DownloadingUserData UploadingUserDatafromUSBtoTerminal UploadingShortMessages

28 Chapter8•RFIDCARDFUNCTION EnrollmentofRFIDCard VerificationUsingRFIDCardOnly MultiVerificationMethodsUsingRFID DeletingRFIDCard ChangingCardID

29-31 Chapter9•MIFARECARDFUNCTION FingerprintCardKey(FPCardKey) CreatingPINCard EnrollingFPCard CreatingFPCard RegisteringFPCard UnregisteringFPCard EmptyingFPCard DumpingFPCard MovingtoFPCard ChangingFPCard

32 Chapter10•HIDCARDFUNCTION RegisteringHIDCard DeletingHIDCard

33 Chapter11•AUTOTEST WhoShouldDoTheAutoTest? RunAllTestsAtOnce FLASHTest LCDTest VoiceTest FPReader KeyTest RTCTest

34-35 Chapter12•TROUBLESHOOTING “UnabletoConnect”Appears “AdminAffirm”Appears DifficultToReadFinger TheLEDisBlinkingAllTheTime “DuplicateFinger”Appears RFIDCardDoesn’tRespond NoSound

36 INFORMATIONABOUTFINGERTEC 36 COPYRIGHTNOTICE&DISCLAIMER

5

TA100 SerieS model

CableProtectorTokeepcablesintact.

USBExtensionTo connect to the USB port of a computer foruploadinganddownloadingofdata.

ScrewdriverUsethescrewdrivertoopenthebackplateoffingerprintterminalandtoinstallthebackplateagainstawall.

SirenCableForconnectingtheterminaltoexternalsiren.

DC5VPowerAdaptorForsupplyingpowertotheterminal.

APacketofBoltsUsethescrewstoholdthebackplateoftheterminalagainstawall.

RFIDCards(5pieces)* Exclusively for TA103-R model only

Forcardenrollmentandverification.

CONTENTS

1•GETTINGSTARTED

ViewingtheUserGuideintheInternetTheUserGuideisavailableinthepackagewhenyoupurchasedtheterminal.TheUserGuideisalsoavailableonlineatfingertec.comanduser.fingertec.com.Choosethelan-guagethatyoupreferforyourUserGuide.

TerminalIncludedAccessories

6

AC100 model

CableProtectorTokeepcablesintact.

DC5VPowerAdaptorForsupplyingpowertotheterminal.

Timeline 100 model

CableProtectorTokeepcablesintact.

USBExtensionToconnecttotheUSBportofacomputerforuploadinganddownloadingofdata.

SirenCableFor connecting the terminal to externalsiren.

DC5VPowerAdaptorForsupplyingpowertotheterminal.

APacketofBoltsUsethescrewstoholdthebackplateoftheterminalagainstawall.

RFIDCards(5pieces)Forcardenrollmentandverification.

APacketofBoltsUsethescrewstoholdthebackplateoftheterminalagainstawall.

CONTENTS

7

8

SettingsofWorkingTime&

Group

9

AssignUsersToWorking

Group

For Time Attendance Functions

(Skip steps 8 & 9 if you are NOT using time attendance functions)

5

6

7

4

TCMS V2

Quick Start Guide

Formoreinfogotohttp://user.fingertec.com

TCMSV2Installation

Communication

Settings

TCMSV2InitialSettings

terminal to computer installed

with TCMS V2

DownloadFingerprint

Templates

UserInformation

Fill up user information in TCMS V2

1 23

4 5 6

7 80

9

ESC

OKMENU

TCMS V2TimeControlManagementSystem-V2

SOFTWARE

INSTALLATION

*Refer to TCMS V2

Manual

SOFTWARE

SETTINGS

*Refer to

TCMS V2

Manual

SOFTWARE

SETTINGS*Refer to

TCMS V2 Manual.

SET ALL if using

both functions.

CONTENTS

IncludedPrintedMaterials

• FingerTecComprehensiveDVD(withProductCodeandActivationKey)• QuickStartGuide• Pamphlet• UserEnrollmentTemplateForm• WarrantyCard

ActivatingTerminalToactivateterminal,connecttheterminal’spoweradaptertoastandardpoweroutletandturnitonwiththepower.Todownloadthedatafromtheterminal,youneedtohavetheproductkeyandactivationcodefortheTCMS.TheproductkeyandactivationcodescanberetrievedontopoftheTCMSV2manualbooklet.

IncaseyouloseTCMSV2productkeyandactivationcode,gotouser.fingertec.com/re-trieve_key_user.phpforretrieval.

RegisteringTerminalMakesurethatyouregisteryourterminal’swarrantywithusatfingertec.com/ver2/eng-lish/e_warranty.htm.

8

L.E.DDisplayLCDScreen

Keypad

FingerprintSensor

TA100 SerieS model

RFIDCardInductionArea

Speaker

CONTENTS

2•BASICS

IntroductiontoProductsFingerTecisarenownedbrandnameforcommercialproductsfordooraccessandtimeattendancesystems.FingerTecoffersawiderangeofproductstocatertothegrowingneedsforbiometricsproductsinoffice/homeautomationaswellasinsecurityindus-try.

FingerTecterminalsareloadedwithpowerfulmicroprocessorthatcanprocessbiomet-ricsauthenticationmethodsforaccuratepersonalidentificationsandforcollectionofprecisedatafortimeattendance.Inaddition,somefingerprintterminalsaremadetoacceptcardverificationasanaddedsecuritymeasure.

ThismanualcoverstimeattendancemodelsofFingerTecproductsfromTA100series,AC100 model and TimeLine100 model. The terminal acts as a tool to collect attend-ancedata.Foraprocessingofattendancedata,FingerTecisprovidingapowerfultimemanagementsoftware,TCMSV2toprocessdataandprovideaccurateandreliableat-tendancereports.

Overview

iTem FUNCTioN

LCDScreen Displayingstatusofterminal,day,dateandtime.

LEDDisplay Green LED –Theterminalisworkingfineanditisinstandbymode. Red LED–Thereisanerrorattheterminalthatrequireschecking.Forfirst

timeuse,theterminalsneedtobechargedfullytoavoidhavingtheredlightblinking.

9

AC100 model

L.E.DDisplay

LCDScreen

Keypad

FingerprintSensor

Speaker

CONTENTS

iTem FUNCTioN

Keypad Toinputinstructionsintotheterminalandtoallowconfiguration.

FingerprintSensor Toscanfingerforconfirmationofidentity.

RFIDCardInductionArea AreathatreadsRFIDcards.

Speaker Forterminalvoiceemission.

ResetButton Restarttheterminalasandwhenrequired.

iTem FUNCTioN

LCDScreen Displayingstatusofterminal,day,dateandtime.

LEDDisplay Green LED –Theterminalisworkingfineanditisinstandbymode. Red LED–Thereisanerrorattheterminalthatrequireschecking.For

firsttimeuse,theterminalsneedtobechargedfullytoavoidhavingtheredlightblinking.

Keypad Toinputinstructionsintotheterminalandtoallowconfiguration.

FingerprintSensor Toscanfingerforconfirmationofidentity.

Speaker Forterminalvoiceemission.

ResetButton Torestarttheterminalasandwhenrequired.

10

ESC

OKMENU

1

4

7

3

6

9

2

5

8

0

L.E.DDisplayLCDScreen

Keypad

Timeline 100 model

RFIDCardInductionArea

Speaker

CONTENTS

iTem FUNCTioN

LCDScreen Displayingstatusofterminal,day,dateandtime.

LEDDisplay Green LED –Theterminalisworkingfineanditisinstandbymode. Red LED–Thereisanerrorattheterminalthatrequireschecking.Forfirst

timeuse,theterminalsneedtobechargedfullytoavoidhavingtheredlightblinking.

Keypad Toinputinstructionsintotheterminalandtoallowconfiguration.

RFIDCardInductionArea AreathatreadsRFIDcards.

Speaker Forterminalvoiceemission.

ResetButton Torestarttheterminalasandwhenrequired.

Keypad

Youcaninsertinputsintotheterminalsthroughthekeypad.Itcontainsnumbersfrom0-9,poweron/offbutton,anOKbutton,anESC/Cancelbutton,aScrollup/downbutton,adoorbellbuttonandaMenubutton.

11 CONTENTS

BatteryFingerprintterminalsoperateusingpowersupplyfromastandardpoweroutlet.

MiniUPS: MiniUPS5Vprovidesmobilepowersupplytotheterminals.ChargetheminiUPS sufficiently foroptimumperformance.Refer toaccessory.fingertec.comformoreinformationaboutaccessories.

Date/TimeTheterminalsdisplaythedateandtimeatthehomescreen.Choosethedateandtimeformatbasedonyourpreference.PressMenu>Options>SystemsOptions>Date/Time>setyourtimeandsave.

Tochangethedateformat:PressMenu>Options>SystemsOptions>Fmt>Determinethedateformatbasedonyourpreference.

VoiceControlVoiceControlletsyoucontrolthelevelofvolumeemittedbytheterminal.

TUrN oN/oFFThesystemletsyouturnon/offthevoicebasedonyourpreference.PressMenu>Op-tions>SystemOption>AdvOption>Voice>Y/N.

AdjUST VolUmeDefaultvolumeoftheterminal’svoiceis67.Thevolumecangoashighas100andaslowas0.Tosustaintheperformanceofthespeaker,it’srecommendedtostayatrange60-70.ToadjustthevolumePressMenu>Options>SystemOption>AdvOption>AdjVOL(%)>adjustaccordingly.

SecurityFeaturesSecurity featureshelpprotect the information in the terminal frombeingaccessedbyunauthorizedindividuals.

AdmiN AFFirmRegisteranadministratortothesystembyenrolling,fingerprintorpasswordtoauserID.PressMenu>UserManage>EnrollAdmin>Chooseenrollmentmethod>Performen-rolmentandSave.Afterenrollinganadministrator,themainmenucanonlybeaccessedbytheadministrator.

12 CONTENTS

CleaningTerminalCleANiNg The BodyUseadryclothtocleantheterminal’sbody.Donotuseanyliquids,householdcleaners,aerosolspray,solvents,alcohol,ammoniaandabrasivesolutionstocleanthebodyoftheterminalbecauseitcoulddamageit.

CleANiNg The FiNgerpriNT priSm (This feature is NOT available in TimeLine 100 model.)Cleanthefingerprintprismwithacellophanetapefor(siliconcoatedprism).Viewthevideoonhowtocleanthefingerprintprismatthislinkfingertec.com/newsletter/en-duser/cleanfinger.html.Forthenon-coatedprism,pleaseusemicrofibercloth.

RestartingandResettingTerminalIfafeatureisn’tfunctioningasitshould,tryrestartingorresettingtheterminals

reSTArTiNg The TermiNAl PushtheOn/Offbuttonor“resetbutton”ontheterminaltorestarttheterminal.Ifyoucan’trestarttheterminal,oriftheproblempersists,youmightwanttoreset.

reSeTTiNg The TermiNAlPressMenu>Option>SystemOption>AdvOpt>Restterminal.Resettingoftheter-minalwillcauseallyoursettingstoreturntoit’soriginalfactorysettings.Makesurethatyouhavebackedupalldatabeforeyouproceed.

13

BackPlate

4feet/1.2meter(recommended)

CONTENTS

3•INSTALLATIONS&COMMUNICATION

InstallationsFingerTecterminalsofferseveralconnections forpowerandcommunications. Installa-tionsofFingerTectimeattendanceterminalsaresimple.

moUNT oN WAll

Attachedthebackplateonthewallsecurelyandattachtheterminaltothebackplatewhenmountingitonthewall.ForAC100,screwtwoboltsonthewalltohangtheter-minal.

Flexi-KiT

FingerTecoffers flexi-kit forall its timeattendancemodels.Attachtheterminalontheflexi- kit for convenience and cosmetic purposes. View flexi-kit at accessory.fingertec.com

14

1 8

TOP

FRONT

1 8

joiNT 1 piN joiNT 2 piN

TX+ 1• •3 RX+

TX- 2• •6 RX-

RX+ 3• •1 TX+

RX- 6• •2 TX-

CoNNeCTor piN CABle Color CoNNeCTorTX+ 1• White/Orange •1 TX+TX- 2• Orange •2 TX-RX+ 3• White/Green •3 RX+ 4• Blue •4 5• White/Blue •5RX- 6• Green •6 RX- 7• White/Brown •7 8• Brown •8

TCP/IPPORT

POWERADAPTERPORT

rS484 porT

2.RS485NetworkConnection

1.RS485SingleConnection

RX+

RX-

RS232/RS485DataConverter

RX+

RX-

RS232/RS485DataConverterrS232 porT

RS232/RS485SERIALCABLEPORT

USBPORT

CONTENTS

CommunicationsConnectionpointsforpowerandcommunicationareavailableontopoftheterminals.Refertothefollowingdiagramsfortheterminalsyourequire.

USB porT

LinkingwithUSBflashdiskforremotedatatransfer.

TCp/ip porT ConnectwithCAT5cableforLANconnection,oneendtothisportandanotherendtothecomputer’sTCP/IPPort.

TCP/IPforSingleConnection–Linking the terminal to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be used to cascade hubs or to connect Ethernet stations back-to-back without a hub. It works with both 10Base-T and 100Base-TX.

TCP/IP for Network Connection – Linking the terminals to multiple computers using TCP/IP requires Ethernet 10/100Base-T Straight Thru Ca-ble or “whips”. The cable works with both 10Base-T and 100Base-TX, connecting a network interface card to a hub or network outlet.

15

Cer

tific

ate

ofA

uthe

ntic

ity

2008-2009HRMSystemAllrightreserved.c

FingerTec TCMS v2ProductKey:

YTR1-4AWE-9899

S/N:8203602ActivationKey:K2EWF5SZ001010

CONTENTS

poWer SUpply porT InsertthePowerAdapterpointtothisportforpower.

rS232/rS485/WiegANd CoNNeCTioN porT RS232–Connection to a computer using RS232 cable.RS485SingleConnection-Connection to a single computer using RS485 wire.RS485NetworkConnection-Connection to multiple computers using Daisy Chain connection.WiegandOutput–Connecting with third party connector or terminal(s).

CheckingtheGenuineTCMSV2

TCMSV2isagenuinesoftwarebyFingerTec.CheckthegenuinestickerontopoftheTCMSV2softwaremanualbooklettoretrieveaproductandactivationcode.Theserialnumberoftheterminalmustbeamatchwiththeserialnumberprintedonthebookletinordertoactivatethesystem.

InstallationandSetupofTCMSV2InstallTCMSinaPCwithsufficientminimumrequirements.Refertouser.fingertec.com/user-promanual.htmforTCMSV2Manualonline.SetupWizardwillrequiretheproductkeyandactivationcodetoactivatethesystem.IncaseyouloseTCMSV2productkeyandactivationcode,gotouser.fingertec.com/retrieve_key_user.phpforretrieval.

ConnectingTheTerminalstoTCMSV2deTermiNiNg TermiNAl NUmBerIdentifythenumberofyourterminaltodifferentiatebetweenoneanother.OneTCMSV2canconnectto999unitsofterminal.PressMenu>Options>CommOpt>DevNum>Selectthenumber.

USiNg TCp/ipDeterminingtheIPAddressIPaddressisimportant,asitisauniqueaddressoftheterminalinLAN.WithouttheIPaddress,locatingthespecificterminalisnotpossible.To input the IP address of the terminal:Press Menu > Options > Comm Opt > IP Addr > Key in IP address.

16

NoTe Byenablingthisfunction,theRS232/RS485willbedisabled.

CONTENTS

SettingupEthernetIt is important tosetuptheEthernet toconnect the terminalsusingTCP/IPconnec-tion.Setting up Ethernet is by enabling the Ethernet function: Press Menu > Options > Comm Opt > Ethernet > Yes. Turn off the terminal after you have set the Ethernet to Yes. Now, plug the network plug to the Ethernet interface and turn the power on.

Determining the Netmask, Gateway and NetSpeed: For TCP/IP connection, please configure the netmask, gateway and netspeed for the terminal.

Press Menu > Options > Comm Opt > NetMask > Insert the numbers.Press Menu > Options > Comm Opt > Gateway > Insert the numbers.Press Menu > Options > Comm Opt > NetSpeed > Choose the speed of your Ethernet connection

USiNg rS232ForconnectionviaRS232,thebaudrateisthedeterminantofcommunicationspeedbetweentheterminalandthesoftware.Thehigherthebaudrate,thefasterthespeedis.To turn on RS232 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232 > Change the RS232 connection to Y. To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the Baudrate accordingly.

USiNg rS485For connection via RS485, the baudrate is also the determinant of communicationspeedbetweentheterminalandthesoftwarebutthespeedmustbeaccordingtothespeedoftheconverter.Checkyourconverterforthespeed.To turn on RS485 connection and set the baudrate: Press Menu > Options > Comm Opt > RS232 > Change the RS485 connection to Y . To change baudrate: Press Menu > Options > Comm Opt > Baudrate > Change the Baudrate ac-cordingly.

UsingUSBtoDownload/UploadDataTheUSBflashdiskisusefulincaseswhereaterminalisinstalledfarfromaPCorthereisaconnectionproblem.TodeterminethetypeofUSBcompatiblebytheterminal,pleaserefertothislinkfingertec.com/newsletter/HL_74.html

USiNg USBPressMenu>PenDriveMgmt>ChoosetheoperationthatyouwanttocarryoutviaUSB

CommunicationKeySincethesoftwareiscontrolledbyanactivationcodeandaproductkey,settheCOMMkeytozero.PressMenu>Options>CommOpt>COMMKey>0

17 CONTENTS

4•USER

EnrollingUserTheterminalscanenrollfingerprinttemplates,passwordsandcardinformation.Thischaptercoversallpossibleuserenrollmentsintheterminals.

Caution:Enrollmentofsupervisororadministratorisimportanttomakingsureoftheterminalsdatasafety.Priortoenrollingnewuser,supervisorhastobeenrolledfirstbyusinganyofmethodsmentionedbelow.SelectEnrollAdmin>ChoosethePrivilegeLeveleitherSupervisororAdministratortoproceed.

FiNgerpriNT eNrollmeNT (This feature is NOT available in TimeLine 100 model.)ItisrecommendedtoenrolltwofingersforoneuserID.Onetemplateisdefaultandanotheroneisusedforbackup.Youneedtocheckthequalityofthefingerprintbe-foredoinganyfingerprintenrollment.Itisimportanttolocatethecenterpointsofthefingerbecausethecenterpointshastobeplacedinthemiddleofthescannerduringenrollmenttogetagoodreading.Refertopage17.Youalsohavetomakesurethatthefingersarenottoowetortoodryforenrollment.

Enrollingfingerprint:PressMenu>UserManage>EnrollUser>EnrollFP>NewEnroll>OK>Placefinger3times>(OK)Save>ESCtoexit,NewEnrol(Continue?)–OKtoproceedtoenrollanotherfingerprint.

Enrollingbackupfingerprint:PressMenu>UserManage>EnrollUser>EnrollFP>ESC>InputUserID>Placefinger3times>(OK)Save>ESCtoexit,NewEnroll(Con-tinue?)–OKtoproceedtoenrollanotherfingerprint.

CArd eNrollmeNTThedefaultcardfortheterminalwithcardreadingfeatureistheRFIDcard.MiFareandHIDcardsystemsareavailableuponrequest.

Enrollingcard:PressMenu>UserManage>EnrollUser>RegRFID>NewEnroll?>OK>KeyinUserID(PIN)>WavethecardatthescanningareauntilthescreendisplaystheCardID>(OK)Save

pASSWord eNrollmeNTTheterminalsofferpasswordverificationandmaximumlengthofpasswordis5digit.

Enrollingpassword:PressMenu>UserManage>EnrollUser>EnrollPwd>NewEn-roll?>OK>KeyinUserID(PIN)>OK>Inputyourpassword>LCDshowingtheIDwithminus-PtoindicatethattheuserIDisusingpassword>OK(Save)

Changingpassword:PressMenu>UserManage>EnrollUser>EnrollPwd>ESC>InputUserID>OK>Changeyourpassword>LCDshowingtheIDwithminus-PtoindicatethattheuserIDisusingpassword>OK(Save)

18 CONTENTS

FiNgerpriNT ANd pASSWord eNrollmeNT(This feature is NOT available in TimeLine 100 model. Please skip page 19,20 and 21 if you are using TimeLine 100)The terminals offer a combination of fingerprint and password enrollment for bettersecurity.

EnrollingFPandpassword:PressMenu>UserManage>EnrollUser>FP&Pwd>NewEnroll?>OK>KeyinUserID(PIN)>OK>Inputyourfingerprint>Inputyourpasswordandconfirmthepasswordonemoretime>LCDisshowingtheIDwithminus-OPtoin-dicatethattheuserIDisusingacombinationoffingerprintandpassword>OK(Save)

VerifyingUser1:1 (oNe To oNe) / 1:N (oNe To mANy)VeriFiCATioN meThod proCeSS

1:1(OnetoOne) You have to identify your User ID before inputting any biometricsfeatureforverification.Forexample,youruserIDis1008.OnetoonemethodrequiresyoutokeyinuserIDfollowedbyyourfingerprinttogetverified.

1:N(OnetoMany) Youdon’tneedtoidentifyyourUserIDbeforeinputtinganybiomet-ricsfeatureforverification.Simplyplaceyourfingeronthescannerforverification.

VoiCe meSSAgeVoiCe / meSSAge WhAT doeS iT meAN?

“Verified” Identityverificationissuccessful,theterminalstoresthetransactionlogsandopensthedoor(ifconnectedtodooraccess)

“Tryagainplease” Identityverificationisfailedbecausethefingerisnotproperlyposi-tioned,thetemplateisnotavailableintheterminalorthepasswordisincorrect.

“AdminAffirm” You arenotanadministratorof thesystemandyoucannotaccessMenupage

“DuplicateFinger” Thismessageonlyappearsduringregistrationwhenthefingerthatyouwanttoenrollhasbeenenrolledbefore.“FPEnrolledAlrd”willbedisplayedontheLCDscreen.

“InvalidID” For1:1verification,UserIDentereddoesnotmatchwithfingerprint.

FiNgerpriNT VeriFiCATioN1:N–1:NverificationdoesnotrequireanyinputofyouruserID.Placeyourfingerproperlyonthescannerandtheterminaltakessecondtoverifyyouridentity

1:1 – 1:1 requires input of User ID before the terminal reads and verifies. Input ID on thescreen>PressOKbutton>theterminalreadsandverifies.

Someprecautionshavetobetakentogetagoodreadeverytime.

19

Center point

CONTENTS

· Makesurethecenterpointofyourfingerisplacedinthemiddleofthescannerforagoodread.

· Recommendedtouseindexfinger.Theterminalacceptsotherfingersbutindexisthemostconvenient.

· Makesurethefingerisnotwet,toodry,injuredordirty· Donotpresshardonthesensor,justplaceitcomfortably· Avoiddirectsunlightorbrightlight

pASSWord VeriFiCATioNPasswordcanbeanoptionforthosewhodonotprefertouseotherverificationmethods.Toverifyusingpassword,insertUserID>OK>insertpasswordandpressOK.

CArd VeriFiCATioNPlacethecardonthecardscanningareaandtheterminalwillreadandverifythecard.

AddingUserInformationUser informationcanbeadded intoFingerTec terminals throughtheTCMSV2soft-ware.Aftertheinformationisupdated,syncTCMSV2andtheterminaltodisplaytheinformation.

DeletingUserOnly an administrator can perform user deletion at the terminal. To delete certainuser(s),pressMenu>UserManage>Delete>InputUserID>TheterminalwilltellyoutheverificationmethodenrolledbytheuserID>OK>PromptingyoutoDeleteUser>PressOK>Confirmationisrequired>OKasYesandEscasNo

20 CONTENTS

AccessLevel/PrivilegeTheterminaloffersvarioustypesofaccesslevelorprivilege.

priVilege USer roleS

NormalUser Onlyusetheterminal toverifyyour identity.Youcannotaccess intotheMenuandmakechangesonsettingsandsystem

Enroller Youareallowedtoaccessintothemenutoenrolluseronly.

Administrator Youareallowedtoaccessintothemenutoenrollusersonlyandeditsimple settings and system excluding access options and advancedoptions

Supervisor Youareallowedtoaccessintothemenutoenrollusersandeditset-tingsandsystem

21 CONTENTS

5•SYSTEM

GeneralSettingsAdjUSTiNg dATe/TimeThefunctionoftheterminalistorecordtimeattendanceanddooraccessactivitiesofemployees.Precisionintimeanddatecannotbecompromisedforthesystemtoworkefficiently.AdjustDate/Timeaccordingtoyourtimezone.PressMenu>Options>Sys-temOpt>Date/Time>SelectValue>OK

dATe FormATDateformatdiffersbasedoncountriesforexampleinMalaysiatheformatusedis,date-month-yearwhereasinAmerica,monthcomesfirst.Chooseyourdateformataccord-ingtoyourpreference.Thedefaultformatisdd-mm-yy.PressMenu>Options>SystemOpt>Fmt>SelectFormat>OK

SySTem lANgUAgeThe terminals offers various languages to match your local requirements. Maximumof3languagepacksavailableinoneterminalatatimeandit’ssetaccordingtoyourrequestduringpurchase.DefaultlanguageisEnglish.PressMenu>Options>SystemOpt>Language>Chooseyourlanguage>OK

VoiCeTheterminalhascertainvoicecommandstoguideusersduringenrolmentandtono-tifyusersduringtheidentityverificationprocess.PressMenu>Options>SystemOpt>AdvOption>Voice>Y/N

VolUme (%)VoiceControlletsyoucontrolthelevelofvolumeemittedbytheterminal.

AdjustVolume:Defaultvolumeoftheterminal’svoiceis65.Thevolumecangoashighas100andaslowas0.Tosustaintheperformanceofspeakerintheterminalit’srecom-mendedtostayatrange60-70.ToadjustthevolumePressMenu>Options>SystemOpt>AdvOption>AdjVOL(%)>Setyournumber>OK.

USer iNTerFACe STyleTheterminalsofferdifferentuserinterfacestyle.Selectyourstylebasedonyourprefer-ence.PressMenu>Options>UIStyle>Selectyourstyle>OK

FingerprintSettings(This feature is NOT available in TimeLine 100 model.)

Configuresettingsforfingerprintenrollmentandverificationtoachieveoptimumef-fectiveness.

SeTTiNg ThreSholdThresholdreferstotheleveloffingerprintscanner’ssensitivity.Thresholddetermineshowmanypercentofminutiaepointsonafingerprinttemplateisbeingreadbythe

22 CONTENTS

system.Thehigherthethresholdlevel,themorepointsarebeingread,andthemorerestrictedthesystem.Configurethethresholdfor1:1and1:Nmethods.

For1:1,therangeisfrom15-50andtherecommendedvalueis35.For1:N,therangeisfrom5-50andtherecommendedvalueis45.

1:N–MatchThreshold:PressMenu>Options>SystemOpt>AdvOption>MatchThreshold>DeterminetheLevel>OK

1:1–1:1Threshold:PressMenu>Options>SystemOpt>AdvOption>1:1Threshold>DeterminetheLevel>OK

ShoW SCoreThealgorithmreadstheminutiaepointsonafingerprintforverification.Thisoperationallowsyoutochoosetodisplaythenumberofminutiaepointsbeingreadbytheter-minal.IfyouchooseY,thenumberwillbedisplayedonthetoprightcorneroftheLCDscreen.PressMenu>Options>SystemOpt>AdvOption>ShowScore>Y/N>OK

deFiNiNg WorK CodeSThefingerprintterminalprovidesworkcodefeaturewhichallowingusertokeyinapre-definednumbersafterverification.Theworkcodenumbersarepredefinedinsoftware.Thefollowingtableisshowingexamplesofworkcodes.

reasons Work code

CheckIn 00

CheckOut 01

OTstart 04

Done 05

SickLeave 10

Half-dayLeave 12

EmergencyLeave 11

MeetingClient 20

Outstation 21

Workcode Mode 1: Verification followed by work codeWorkcode Mode 2: Work code followed by verificationTo disable: Select No

PressMenu>Options>SystemOpt>AdvOption>WorkCode>OK>SelectPrefer-ence>OK

UpdateFirmwareFingerTecoffersupdateoftheterminalregularlythroughsoftwareinaPC.Pleaseal-waysconsultyour local resellerbeforeyouupdate firmwareof theterminaloralter-nativelyyoucancontactusatsupport@fingertec.com.SavethelatestfirmwareinaUSBflashdiskbeforeattemptingthisoperation.PressMenu>Options>SystemOpt>AdvOption>UpdFirmware>OK>PlugPenDrive?>InserttheUSBFlashDiskintotheslot>OK

23 CONTENTS

SystemInformationTheterminalskeepinformationofthesystemandthisinformationisavailableforviewingbyadministrators.

NUmBer oF USerS iN The TermiNAl (USer CoUNT)Everymodeloftheterminalhasdifferentusercapacitydependingonthenumberoftem-platesauserhasinaterminal.Forexample, ifaterminalcouldcontain3000fingerprinttemplates and a user is entitled to 2 templates enrolment, the total user of the systemwouldbe1500.Tofindouthowmanyusersareenrolledinaterminal:PressMenu>SysInfo>UserCnt>Viewthenumber

QUANTiTy oF FiNgerpriNT TemplATeS STored iN The TermiNAl (Fp CoUNT) (This feature is NOT available in TimeLine 100 model.)Theterminalscontain fingerprint templatesandthecapacitydiffers fromonemodel toanother.Tofindoutthenumberoffingerprintcountintheterminal:PressMenu>SysInfo>FPCnt>Viewthenumber

QUANTiTy oF ATTeNdANCe logS SAVed iN The TermiNAl (ATT log)Onceverificationiscompleted,anattendancelogwillbestoredintheterminalasrecord.Aterminalcancontainupto120,000logsdependingonthemodels.PressMenu>SysInfo>AttLogsCnt>Viewthenumber

NUmBer oF AdmiNiSTrATorS regiSTered iN The TermiNAl (AdmiN CoUNT)Acompanycanenrollseveraladministratorstomanagethesystem.Thisfunctionenablethecompanytocheckthenumberofadministratorpresentforaparticularterminal.PressMenu>SysInfo>AdminCnt>Viewthenumber

NUmBer oF pASSWord USerS AVAilABle iN The TermiNAl (pASSWord USer)UserscandoverificationusingPINpasswordandacombinationoffingerprintandpass-word.Tofindouthowmanyusersareusingpassword:PressMenu>SysInfo>PasswordUser>Viewthenumber

NUmBer oF Time SCANNerS hAVe BeeN USed For VeriFiCATioN(S logS)S logsstandsforscanner logs,whichmeansthenumberoftimesthescannerhasbeenusedforverification,regardlessofwhetheritissuccessfulornot.Toviewthescannerlogs:PressMenu>SysInfo>SLogs>ViewthenumberofSLogs

Free SpACe iNFormATioN (Free SpACe)Findouttheinformationaboutavailabilityofspaceinyourterminalthroughthisfunction.PressMenu>SysInfo>FreeSpace>ViewtheinfoInformationavailableincludesfinger-printcount,attlogandSlogs.

24 CONTENTS

deViCe iNFormATioN (deV iNFo)Findouttheinformationaboutyourterminalthroughthisfunction.PressMenu>SysInfo>DevInfo>Viewtheinfo

Information available includes:

FPCnt (100): Showing the number of fingerprint templates stored in the terminal, forexampleforFP(100)30is100x30=3000templates (This feature is NOT available in TimeLine 100 model.)

AttLog(10k):Showingthenumberofattendancelogsthatcanbestoredintheterminal,forexampleforAttLog(10k)12means10,000x12=120,000

SLogs:ShowingthenumberofScannerLogsavailablefortheterminal.

ManufacturedTime(ManuTime):ThedateandtimewhentheterminalwasproducedisdisplayedwhenyoupressManuTime

SerialNumberoftheTerminal(SerialNum):Theserialnumberoftheterminalisimpor-tanttoactivatethesoftwareandtoliaisewithFingerTecWorldwideinsupportissues.TheSerialnumberispastedonthebackoftheterminalbutincasethestickerisdamaged,thisiswhereyoucanretrievetheserialnumber.

Manufacturer:Getthenameofthemanufactureroftheterminalhere.

DeviceName:Allmodelshavedifferentnames.Ifyoudon’tknowthenameofthetermi-nalthatyouarehaving,getithere.

AlgorithmVersion:FingerTecWorldwidehasalreadyreleasedafewalgorithmversionsintothemarketsincetheyear2000.Newalgorithmversioncomeswithsomeimprove-ments.Thisiswhereyoucanfindterminal’salgorithmversion.

FirmwareVersion:Supportsometimesrequirefirmwareversiontoresolvesomesupportissues.Theversionanddateoftheversionisreleasedisprovidedhere.Forexample:Ver6.20Aug192009

ViewMAC:Thisfeatureisasecurityfeatureoftheproducts.LinkingSoftwaretotheter-minalrequiringthecorrectMACaddress.WithoutavailabilityofMACaddress,softwarewillnotbeactivatedcorrectly.AllproductsaresuppliedwiththecorrectMACaddresstoeasecommunication.Thisisalsotohinderpeoplefromusingsoftwarewithadifferenthardwarebrand.AnexampleofaMACaddressis00:0A:5DF1BE57.Menu>SysInfo>DevInfo>ViewMAC

MCUVersion:AnMCUistheMainControllerUnitfortheterminals.VersionoftheMCUdeterminesthefeaturesandfunctionstheterminalcarries.To check the MCU Version: Menu > Sys Info > Dev Info > MCU Version

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LogInformation(LogOpt)Aterminalcanonlyretaincertainamountofinformationbeforetheterminalbecomesfullandstopsacceptinganymoredata.Tomaintaintheperformanceofaterminal,youcansetanalarmtoalertyouwhenthedatareachesacertainwarninglevel.

AlArm SUperlogToinstructterminaltoalertuserifthetransactionstorageforadministratorloginislessthanasconfigured.Defaultvalueis99.

AlArm ATTlogToinstructterminaltoalertuserifthetransactionstorageislessthanasconfigured.De-faultvalueis99

reCheCK miNToinstructterminaltoupdateclockingtimesofallusersinatimeinterval.Defaultis10mins.

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6•DATA

Everytimeanenrollmentisperformedoraveri-ficationisdone,atransactionlogiscreatedandstoredinsidetheterminal.Thedatacontainscre-atedterminalID,date,time,userIDandtransac-tionactivity.Forexample,0105021009000000000010000:Code

Theselogsneedtobemanagedtomaintaintheeffectivenessoftheterminal.Itisrecommendedto do the housekeeping of data from the soft-warebutthereare5functionsavailableinDataicontoenableyoutomanagedatainthetermi-nals

DeletingTransactionLogsDelete Attendance Logs: The fingerprint terminal stores every transaction logs of itsuser.Onceauserisenrolledandverified,thelogswillbekeptintheterminal.Sometimeshousekeepingneedstobedonetosustaintheterminal’sperformance.PleasebecertainbeforeperformingthisoperationbecauseoncetheOKbuttonispressed,allattendancelogswillbelost.PressMenu>Options>SystemOpt>AdvOption>DelAttlogs>OK>Delete?OK

DeletingAllDataClearAllData:ThefingerprintterminalcontainsalluserdataincludingUserID,verifica-tionmethods,fingerprinttemplates,logs,etc.Thisoperationallowsdeletionofalldataintheterminal.PleasebecertainbeforeperformingthisoperationbecauseoncetheOKbuttonispressed,alldatawillbelost.PressMenu>Options>SystemOpt>AdvOption>ClearAllData>OK>Delete?OK

ManagingUserPrivilegesClearAdminPrivilege:Toaccesssystemmenu,itisrecommendedtoenrolladministra-tortothesystem.Onceadministratorisenrolled,everytimesomeonepressestheMenubutton,AdminAffirmmessagewillbedisplayed.ClearAdminPrivilegeoperationallowsthecurrentadministratortoclearallhis/herdatatomakewayforthenewadministra-tor’sdata.Oncetheoperationiscompleted,systemmenuisaccessiblebyallusers.PressMenu>Options>SystemOpt>AdvOption>ClrAdminPri>OK>Continue?>OK

ResettingtoFactorySettingsResetOption:Thisfeatureistorestoreallsettingsintheterminaltoreturntotheoriginalfactorysettings.YouhavetobecertainbeforeconductingthisoperationbecauseoncetheOKbuttonispressedtheterminalwillberesetautomatically.PressMenu>Options>SystemOpt>AdvOption>ResetOpts>OK.Pleaseredoallthesettingstosuittoyourcompany’srequirements.PressMenu>Dataicon>RestoretoFactorySettings>Confir-mationisrequired(Yes/No)

deSCripTioN Code

TerminalID 01

Date(ddmmyy) 050210

Time(hhmm) 0900

UserID 000000001

TransactionCode 00

TerminalActivity 00

27

NoTe ThisfeatureisavailableinallTA100seriesitismadetoorderforAC100model.

CONTENTS

7•USB

UnderstandingtheNeedforUSBFlashDiskCommunicationbetweentheterminalandaPCisveryimportanttouploadanddown-loadtransactiondatafortimeattendanceanddooraccessreports.TheterminaloffersafewcommunicationoptionssuchasLANandserialcableconnectionsbutsometimesthere are scenarios that require USB (Universal Serial Bus) connectivity. USB can con-necttotheterminalwithacomputerfordownloadanduploadofuserinformationandtransactionlogs.Intheterminal,theUSBFlashDiskfunctionisknownasPenDriveMan-agement.

TypeofUSBTherearevarioustypesofUSBavailableinthemarket.TheterminalcanonlyworkwithUSB flash disks that support minimum Linux Kernel 2.4.x, working fine with Imation,TranscendandPenDrive(minimumsupportLinuxKernel2.4.x)TodeterminethetypeofUSBcompatiblebyFingerTecterminal,pleaserefertothislinkfingertec.com/newslet-ter/HL_74.html

DownloadingAttendanceLogsTodownloadattendancelogsfromtheterminaltothecomputer:PressMenu>Pen-DriveMng>DwnLoadAttLog>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.Afterdownloadprocessiscomplete,ejectUSBFlaskDiskfromtheter-minalandconnectittoyourPCthathasbeeninstalledwiththesoftware.UploadthedatafromtheUSBintosoftwareforfurtherprocessing.

DownloadingUserDataEnrollmentofusermustbedoneattheterminal.Duringenrollment,userdatasuchasnameanduserIDareentered.Tosyncthedatabetweentheterminalandcomputer:PressMenu>PenDriveMng>DwnLoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.

UploadingUserDatafromUSBtoTerminalWhileadministratorcaninputuserdatafromtheterminal,therestoftheusersinforma-tioniscompletedinthesoftware.GetthelatestupdatesofuserinformationfromthesoftwaretotheterminalbyusingaUSBFlashDisk.PressMenu>PenDriveMng>Up-LoadUser>TheterminalwouldrequireyoutoplugintheUSBFlashDisktoproceed.

UploadingShortMessagesSometheterminalscandisplayashortmessagingsystemontheLCD.TheSMScanbeprivateorpublic.ToassignsmstoanindividualorallstaffusingUSB:PressMenu>PenDriveMng>UploadSMS>InserttheUSBFlashDisktoproceed

28

NoTe ThisfeatureisNOTavailableinTA102,TA103andAC100models.

CONTENTS

8•RFIDCARDFUNCTION

Thefingerprintterminalsareversatileanditcanacceptcardverifications.ThischaptercoverstheRadioFrequencyIdentificationorbetterknownasRFIDsystem.TheterminalsacceptRFIDcardwithspecificationsof64-bit,125kHz.

EnrollmentofRFIDCardRFIDcanbeenrolledalone,withfingerprintorwithpassword.EachRFIDcardcomeswithauniqueIDandtheterminalswillreadfromthenumbersandmatchitwiththecard.

EnrollmentofRFIDiseasy.PressMenu>UserManage>EnrollUser/Admin>RegRFID>OK>Doyouwanttodonewenrollment?>OK>InserttheuserID>OK>WavethecardtotheinductionareaandthemachinewilldisplaythecardnumberontheLCDalongwiththeUserID>OK>TheterminalwilldisplayUserID-CmeaningthattheIDisenrolledwithcard>OK(Save)

DeletingRFIDCardRFIDcardcanbeusedagainandagainbuttheinformationinthecardmustbedeletedfirstbeforeinsertingnewinformation.

PressMenu>UserManage>Delete>InputtheUserIDandwavethecardattheinduc-tionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>TheterminalwillaskwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.

Oncethecardhasbeenemptied,itcanbeusedagain.

ChangingCardIDPressMenu>UserManage>EnrollUser/Admin>RegRFID>ESC>ChangeCardID>KeyinOriginalID>OK>Wavenewcard>OK(Save)

29

NoTe

This feature is not a default function and it’s made upon request. Check your terminal card system to identify the type of card the terminal is using. This feature is NOT available in AC100.

CONTENTS

9•MIFARECARDFUNCTION

ThischaptercoverstheMiFarecardsystemorbetterknowninMCsystem.TheterminalsacceptMiFarecardwithspecificationsMF1S50/S70,13.56MHz.

FingerprintCardKey(FPCardKey)FP Card Key function provides extra security to the MiFare card users. FP Card Key is apasswordwithamaximum6-digitcode.Onceyouhave insertedanFPCardKey intoaterminal,alltheMiFarecardswhichareenrolledinthisterminalwillhavethispassword.Theterminalwillalwayscheckthepasswordbeforeverificationisdone.

ToinputtheFPCardKey:PressMenu>Options>SystemOption>AdvOption>FPCardKey>InputthePassword>OK

CreatingPINCardPINisknownasaUserID.EnrollafingerprinttoobtainaUserID.TocreateaPINCard,youneedtohaveaUserIDoraPIN.

PressMenu>UserManage>FPCardMng>CreatePINCard>InputanID>Showthecardtotheinductionarea>TheLCDwilldisplay“WriteSucc”whichindicatesthattheIDhasbeentransferredtothecardandisnotstoredintheterminalanymore.Afterthisregistra-tion,ausercangetaccessbyusingthecardonly.

EnrollingFPCardEnrollFPisafunctiontostoreafingerprinttemplateintoaMiFarecard.Oncetheenroll-ment is successful, the templates will no longer be kept in the terminal. Therefore, foraccessorattendance,youneedtoproducethecardtotheterminaltoobtainverification.YourcardwillnowstoreyouruserIDandyourfingerprinttemplates.

PressMenu>UserManage>FPCardMng>EnrollFPCard> InputaUser ID>Registeryourfingerprint>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocessissuccessful

CreatingFPCardCreateFPCardisafunctionthatallowsyoutoduplicateafingerprinttemplatealreadyen-rolledintheterminaltobecopiedintothecard.Therefore,foraccessorattendance,youcanchoosetouseyourcardoryourfingerprint.

30 CONTENTS

PressMenu>UserManage>FPCardMng>EnrollFPCard>InputaUserID(Makesurethat this User ID has been enrolled with a fingerprint > Show the Mifare Card at theinductionarea>TheLCDwilldisplay“WriteSucc”to indicatethattheprocess issuc-cessful.

Nowyoucangainaccessorreportattendanceusingthecardorthefingerprint.

RegisteringFPCard“RegisterFPCard”isafunctionavailableifyouwanttouseyourFPCardinothertermi-nalsinthecompany.PressMenu>UserManage>FPCardMng>RegFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocess issuccessful.NowyoucangainaccessorreportattendanceusingtheFPcard.

UnregisteringFPCardThisisafunctionavailableifyoudonotwanttouseyourFPCardinanyterminalsinthecompany.PressMenu>UserManage>FPCardMng>UnregFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheproc-essissuccessful

Thecardisstillvalidbutthecardcannotbeusedinthatparticularterminaltogainac-cessorreportattendance.

EmptyingFPCardMiFarecardiswriteable;thereforeyoucanuseittimeandtimeagain.Todeletealltheinformationinthecard,useEmptyFPCardfunction.

PressMenu>UserManage>FPCardMng>EmptyFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocessissuccess-ful.Nowthecardisemptyandreadytoacceptenrollment.

DumpingFPCardFingerprint template stored in MiFare card can be transferred to the terminal by thissimpleoperation.Makesurethatthecardiscontainingfingerprinttemplatestoproceedwiththisoperation.

PressMenu>UserManage>FPCardMng>DumpFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocessissuc-cessful.Oncecopied,youcanusefingerprintorthecardonthatparticularterminalforaccessorattendance.

MovingToFPCardFingerprint template stored in the terminal can also be transferred to the FP Cardthroughthissimpleoperation.Oncetheprocessisdone,theterminaldeletesthefinger-

31 CONTENTS

printtemplatefromitsmemory.PressMenu>UserManage>FPCardMng>MovetoFPCard>ShowtheMifareCardattheinductionarea>TheLCDwilldisplay“WriteSucc”toindicatethattheprocessissuccessful.

ChangingFPCardPressMenu>UserManagement>OK>EnrollUser/Admin>OK>RegisterRFID>ESC>ChangeCardID>KeyinoriginalID>OK>Wavenewcard>OK(Save)

32

NoTe This feature is not a default function and it’s made upon request. Check your terminal card sys-tem to identify the type of card the terminal is using. This feature is NOT available in AC100.

CONTENTS

10•HIDCARDFUNCTION

The terminals accept HID card with specifications of 1325, 26-bit, 125kHz. The Prox IIcardssupport26-bitanditcomeswithuniqueprogramminginformationinto itscon-tents,whichincludecardreadingbits,cardnumberrange,facilitycode,sitecode,etc.HIDcardsalsoappliesencryptiontothecontentsothecardtomaintainhigh levelofsecurityandtoeliminateduplications.

RegisteringHIDCardRegistrationofHIDcardissimilartoregistrationofnormalRFIDcards.PressMenu>UserManage>EnrollUser/Admin>RegRFID>Doyouwant todonewenrollment?> In-sertuserID>WavethecardtotheinductionareaandthemachinewilldisplaythecardnumberalongwiththeuserIDontheLCD>TheterminalwilldisplayUserID-CindicatingthattheuserIDhasbeenenrolledwithcard>OK(Save)

DeletingHIDCardHIDcardcanbeusedagainandagainbuttheinformationinthecardmustbedeletedfirstbeforeinsertingnewinformation.

PressMenu>UserManage>Delete>InputtheUserIDandwavethecardattheinduc-tionarea>TheLCDwillaskwhetheryouwanttodeletetheUserID-C>TheterminalwillaskwhetheryouwanttodeleteUserID>Andtodeleteuser.PressOKtoall.

Oncethecardhasbeenemptied,itcanbeusedagain.

33 CONTENTS

11•AUTOTEST

WhoshoulddotheAutoTest?AutoTestpageistodiagnoseoranalyzetheconditionsintheterminal.Thereare6testsavailableintheAutoTestpageandonlytheadministratorisallowedtoperformthetest.Beforerunninganytests,kindlycontactyourresellerforadviceoryoucouldemailsup-port@fingertec.com.

RunAllTestsAtOnceTheAutoTestcontains6testsandtorunallofthematonce,PressMenu>Options>AutoTest>RunAllTest>OK>“PlskeepPwrOn”messagewillbedisplayed>Thetermi-nalwillrunalltestsandwhenfinishedtheLCDwilldisplaytheresultsuchasthis:All:31Bad:0,toindicatethelevelofbreakdownintheterminal.

FLASHTestPressMenu>Options>AutoTest>FLASHtest>OK>“PlskeepPwrOn”messagewillbedisplayed>TheterminalwillrunalltestsandwhenfinishedtheLCDwilldisplaytheresultsuchasthis:All:31Bad:0

LCDTestPressMenu>Options>AutoTest>LCDtest>OK>Thescreenwilldisplaylinesof‘W’.AnymissingWsorjaggedWindicatesLCDerror.Escapetoreturntothepreviouspage

VoiceTestPressMenu>Options>AutoTest>Voicetest>OK>TheLCDwilldisplayforexample:“PlayVoice1”andyouwillhearthemessageforthat.PressOKtolistentothenextvoice.Anyerrorindictesthatsomethingiswrongwiththespeaker.

FPReader(This feature is NOT available in TimeLine 100 model.)

PressMenu>Options>AutoTest>FPReader>OK>Ifyourfingerprintsensorisnotingoodcondition,youwillsee“OK!”

KeyTestPressMenu>Options>AutoTest>KeyTest>OK>PressanykeyandlookattheLCDdisplay.IfthekeymatchesthedescriptionontheLCD,thekeypadisingoodcondition

RTCTestPressMenu>Options>AutoTest>RTCtest>OK>IftheRTCbatteryisstillworking,thetestwillpromptan“OK!”

34 CONTENTS

12•TROUBLESHOOTING

“UnabletoConnect”AppearsWhenthismessageappears,itmeansthatthesettingsfortheterminalsandthecomput-ersarenotproperlydone.Findoutwhichmethodyouareusingtoconnect.FingerTecoffersLAN,RS232,RS485andUSBcommunicationmethods.RefertoChapter3:Connec-tion-SyncingTerminal,page14tofurtherunderstandthetopic.

“AdminAffirm”AppearsYou are not an administrator of this terminal. Only an authorized administrator of thesystemisallowedtoaccesstheMenu.AnyattemptofnormalusertoaccesstheMenuwillprompt“AdminAffirm”messageonthescreen.Incasetheadministratorhasresignedfromthecompany,kindlycontactyourFingerTecauthorizedresellertoaccesstheter-minal.

DifficulttoReadFinger(This feature is NOT available in TimeLine 100 model.)

Fivethingscouldbethecauseofthis:

Enrolmentisnotproperlydone:EnrolmentisthemostimportantprocesstoensurethatFingerTecterminalcapturesthebestqualityofyourfingerprints.Refertochapter4forhowtodoagoodenrolment.

Thelocationoftheterminalisnotconducive:Thescannerdoesnotworkwellinbright-lightedarea.Coverthescannerabitifthisisthecauseofthedifficulty.Shiftthelocationareaforabetterperformance.

Fingerisnotproperlyplaced:Togetagoodreading,makesurethatyourfinger’scenterpointsarelocatedatthemiddleofthescanner.Adjustthepositionofyourfingerprintasyouseeitonscreen.

The scanner is not cleaned or it is scratched: Checkthequalityofthescanner. If thescannerisdirty,pleasecleanitwithpastingandliftingofapieceofcellophanetapeonthescanner.Usemicrofiberclothfornon-coatedscanner.Ifit’sscratched,contactyourlocalresellerforareplacement.

Didanythinghappentoyourfingerlately?Makesurethatthefingerisnotinjured,cutorbruisedbecauseitcouldcausedifficultytoread.Thealgorithmreadstheminutiaepointsofyourfingerprint,themoreitcanread,thebettertheresult.

TheLEDisBlinkingAllTheTimeYouhavenothingtoworryaboutunlesstheblinkinglightisred.Thegreenlightindicatesthatterminalisonstandbymode.Redblinkinglightmaysignalaproblemintheterminal.Chargeyourterminalsforafewhourstoavoidtheredlightfromblinking.Consultyourresellerfortechnicaladvice.

35 CONTENTS

“DuplicateFinger”Appears(This feature is NOT available in TimeLine 100 model.)

FingerTecisanintelligentterminal.Itwillnotacceptthesamefingerprinttwiceintoitssystem.IfyouhaveregisteredafingerintoFingerTec,thesystemwouldprompt,“Dupli-cateFinger”whenyoutrytoenrollthatsamefingeragain.Chooseadifferentfingertoproceed.

RFIDCardDoesn’tRespondTwopossibilitiesforthisproblem

Haveyouregisteredthecardtotheterminal?

Thecardmustberegisteredtotheterminalbeforetheterminalcouldreadtheinforma-tioninthecard.Refertochapter8User,page29forcardenrollment.

HaveyouassignedtheuserIDtotheverificationgroupthatsupportsRFIDcard?

Withoutsettingtheterminal thatyouareunderagroupthatsupportsRFIDcard, theFingerTecterminalwouldn’treadyourcard.

NoSoundAfewthingscouldcausethisproblem:

Theterminalvoicemodeissilent

Perhapssomeonehasturnedoffthevoiceinyourterminalorreduceditsvolumeto0%.RefertoChapter5System,page22underVoicetorectify.

Speakerisdamaged

Onceyouhaverectifiedthevoicemodeandtheproblempersists,proceedtotestthevoice.GotoChapter11AutoTest,page34todothetest.Ifnovoiceemitted,contactyourlocalresellerforsupport.

Formoretroubleshooting,gotouser.fingertec.com

36 CONTENTS

COPYRIGHTNOTICE&DISCLAIMER

CopyrighT NoTiCe

Allrightsreserved.Nopartofthisbookmaybereproducedortransmittedinanyformorbyanymeans,electronicormechanical,includingphotocopying,recording,orbyanyin-formationstorageandretrievalsystem,withoutwrittenpermissionfromFingerTecWorld-wideSdnBhd.Everyprecautionhasbeenmadetosupplycompleteandaccurateinforma-tion.Informationinthisdocumentissubjecttochangewithoutpriornotice.

diSClAimer

Nopersonshouldrelyonthecontentsofthispublicationwithoutfirstobtainingadvicefromaqualifiedprofessionalperson.Thecompanyexpresslydisclaimsallandanyliabilityandresponsibilitytoanyterminaloruserofthisbook,inrespectofanything,andoftheconsequencesofanything,donebyanysuchpersoninreliance,whetherwhollyorpar-tially,uponthewholeoranypartofthecontentsofthisbook.

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