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we hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

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Page 1: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Digital TV in Singapore

Seah Seng ChoonExecutive Director

Consumers Association of Singapore

Page 2: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Agenda

What is Digital TV? Worldwide Trends Digital TV in Singapore Benefits to Consumers Transiting Over Assistance Scheme for Low Income Households Educating Consumers

Page 3: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

What is Digital TV?

Advanced broadcasting technology that enables superior-quality pictures and sound

Supports 2 broadcast formats: Standard Definition TV (SDTV) and High Definition TV (HDTV)

Page 4: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

What is Digital TV?

Richer audio-visual experiences and opportunity for more interactive services

Higher-resolution pictures that are sharper, clearer and free from the fuzzy images associated with analogue TV

Page 5: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Page 6: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Worldwide Trends

Many countries such as USA, Canada, Japan, South Korea, Australia, UK and Germany have already gone fully digital

Most countries have chosen to adopt the DVB-T2 standard

Page 7: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Worldwide Trends

In Asia, China, India and Hong Kong are in the process of switching over

ASEAN countries have agreed to switch over between 2015 to 2020

Page 8: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Digital TV in Singapore

Bukit Batok became the first zone in Singapore to be ready to receive digital broadcasting signals

Consumers can watch all 7 free-to-air Mediacorp channels in high or standard-definition

Coverage will be expanded progressively over the next 2 to 3 years

Page 9: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Digital TV in Singapore

Page 10: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Digital TV in Singapore

Analogue TV signals will continue to be available for at least 2 years from December 2013 until the switchover to digital broadcasting signals is completed between 2015 to 2020

Page 11: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Benefits to Consumers

Better quality pictures Superior sound Multi-language subtitles Electronic programme guides containing more

information about TV programmes

Page 12: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Benefits to Consumers

Multicasting Additional local broadcast TV channels Multiple channels of separate programming

simultaneously, free and over-the-air

Page 13: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Transiting Over

CASE engaged the government in extensive discussion and consultation in implementing digital TV in Singapore

One particular concern was the impact of implementing digital TV on low income households

CASE also discussed with businesses and urged them to not take advantage of the situation

Page 14: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Assistance Scheme for Low Income Households

Eligible households will receive: One digital set-top box One indoor antenna Installation service

Page 15: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Assistance Scheme for Low Income Households

To be launched in September 2014

One and two-room HDB rental flat dwellers and recipients of social assistance will be automatically included in the Assistance Scheme

Page 16: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Educating Consumers

To help consumers identify TVs and set-top boxes that are compatible with the digital TV system, Digital TV Ready Labels launched by the Media Development Authority have been affixed to compatible TV sets and set-top boxes

Page 17: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Educating Consumers

Mediacorp will be rolling out a series of advertorials and infomercials from 2014

Educational videos, brochures and posters are available at major retail outlets

Page 18: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Educating Consumers

The Media Development Authority has conducted training workshops for retailers and sales staff

The public can look out for sales staff wearing the Digital Advisor tags in retail outlets

Page 19: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Educating Consumers

The Media Development Authority will be working with voluntary welfare organizations to reach out to the elderly and disabled to ensure that they know what they need to do to prepare for the digital switchover

Page 20: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Educating Consumers

Digital TV Label Mark To help consumers

identify the correct receivers to buy as this label will indicate that a product is suitable for use in Singapore

Page 21: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Educating Consumers

Digital TV Label Mark Dealers must first register

their DVB-T2 equipment with the Infocomm Development Authority and apply for the use of the label mark with the Media Development Authority

If a dealer affixes the label on non-compliant receivers, enforcement action can be taken

Page 22: We hear, we inform, we educate, we protect Digital TV in Singapore Seah Seng Choon Executive Director Consumers Association of Singapore

we hear, we inform, we educate, we protect

Thank you