Project Name: Wayfinders Signage Product AccreditationProject No.: 2018-276Client: Wayfinders Products: 8 no. Toilet Signs

Revision:Date of issue: 13/06/2019Prepared by: L.HutchinsonChecked by: L.Hutton, W.Perry

DSDC Issue Check List:Rating Key /Accreditation Scoring / Product /DSDC Brand Guidance Document /

Rating Rating Description:class 1a Products within this rating meet 90-100% of the criteria for dementia design principles.

Class 1b Products within this rating meet 75 - 89% of the criteria for dementia design principles.

Class 2 Products within this rating meet 60 -74% of the criteria for dementia design principles.

Not suitableProducts within this rating meet less than 60% of the criteria for dementia design principles and as a result are deemed unsuitable for use by people with dementia.

DSDC Product Accreditation Rating Key

The DSDC Accredited product logo is awarded on the merit of the individual product and/ or colourway. This accreditation does not merit the final application. Whilst every endeavor has been made to ensure the ratings are reflective of the product's suitability and applied use at the time of print, DSDC cannot be held responsible for the application of the final product, its performance or its interface with other products or finishes.

The Design Principals outlined within this document have been prepared for the purposes of the DSDC Design Product Accreditation and are informed by research in this field (Bowes et al, 2019), (Fleming et al, 2008) and we note that not all principals will be relevant to all products.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 3

Project Name: Wayfinders Signage - Toilet Sign Colourways

Project No.: 2018-276Product: Garnet RedClient: WayfindersRevision:Date of issue: 13/06/2019Prepared by: L.HutchinsonChecked by: L.Hutton, W.Perry

Item: Description: Revi

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e) Final Score Comments:

Section 1: Product Familiarity1.01

It has been designed as a familiar object, with a traditional or domestic look and feel.

N/A N/A N/A 0

1.02The design avoids institutional design i.e. it does not look like medicalised equipment.

1 1 1 3

1.03If the product is a medical product, it is easy to conceal / store when not in use (applicable only if the product is designed to be used by a caregiver)

N/A N/A N/A 0

1.04 Has visual cues that are familiar. 1 1 1 3

1.05Is the product recognisable to people of age 65+ i.e. its form is recognisable as a product from their earlier years

1 1 1 3

1.07Is the function easy to decipher by the design / form of the object?

1 1 1 3

1.08Is it familiar / understandable to persons with different language backgrounds and broad international cultural differences?

0 1 0 1

Section 2: Allow the resident / PWD to understand and be in control 2.01 Allows the PWD to understand the function 1 1 1 3

2.02Enables the person with dementia to be active in its use

1 1 1 3

2.03 Preserves the dignity of the person with dementia 1 1 1 3

2.04 Supports participation of the person with dementia 1 1 1 3

2.05The design does not require the person with dementia to learn something new

1 1 1 3

2.06Requires minimal level of regular intervention to maintain function

N/A N/A N/A 0

2.07 Supports / help to sustain the resident's abilities? 1 1 1 3

2.08Provides enough information to enable someone with dementia to make a decision to use / not use

1 1 1 3

2.09 Can be used by someone with physical disabilities 1 1 1 3

2.1 Can be used by someone with cognitive impairments 1 1 1 3

2.11 Movements for using the product are natural N/A N/A N/A 0

Section 3: Offer a safe and non threatening world 3.01 Design looks reliable and solid 1 1 1 3

3.02Unlikely to be misinterpreted or be frightening due to perceptual problems

1 1 1 3

3.03 Unlikely to cause injury or stress 1 1 1 33.04 Comfortable to use and pain free? N/A N/A N/A 0

Section 4: Support hearing and seeing well 4.01 Confusing reflections / glare are avoided 1 1 1 34.02 Casting of shadows are avoided 1 1 1 3

4.03 There is no sudden, frightening or unexpected noise? N/A N/A N/A 0

4.04 Is quiet when in use N/A N/A N/A 0

4.05Where there is (intended) sound / noise the source & its location is apparent to the PWD?

N/A N/A N/A 0

Section 5: Design with optimal colour and contrast

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 4

5.01 Utilises contrast to support visibility 1 1 1 35.02 Avoids pattern to fixed components / items? 0 1 0 1

Section 6: Design for the individual human being 6.01 Design for PWD 1 1 1 36.02 Supporting making choices easily 1 1 1 36.03 Offer a positive influence in a residents life 1 1 1 36.04 Supports independence and participation 1 1 1 36.05 Supports activity 1 1 1 36.06 Focus on abilities, not disabilities 1 1 1 3

6.07Possible to personalise / adapt to personal preferences?

N/A N/A N/A 0

Section 7: Support a good night's sleep and circadian rhythm 7.01 Avoid disturbing during night N/A N/A N/A 0

7.02 Where LEDs are necessary, red wave length is used N/A N/A N/A 0

Section 8: Support the caregiver8.01 Support the caregiver 1 1 1 38.02 Easy to use 1 1 1 38.03 Efficient to use? N/A N/A N/A 0

8.04Supports good working techniques (avoid injuries to caregiver)?

N/A N/A N/A 0

8.05 Requires minimal training for set-up/ operation N/A N/A N/A 08.06 Easily maintained 1 1 1 3

Section 9: Support one to one engagement9.01

Supports one-to-one engagement / resident-caregiver interaction

N/A N/A N/A 0

9.02 Supports eye contact when in use N/A N/A N/A 0

Section 10: Supports text based communication 10.01 Typeface is Sans Serif 1 1 1 3

10.02Text / numerals are legible in size for the intended distance to read

1 1 1 3

10.03 Sentence case is used 1 1 1 3

10.04Clear contrast between text / numerals and background

1 1 1 3

Section 11: Specific product attributes 11.01 Sign includes text and pictogram 1 1 1 3

11.02 Pictogram is 3D rather than 2D 1 1 1 3

11.03 Pictogram is familiar, realistic and clear 1 1 1 3

11.04 Pictogram illustrates traditional toilet with cistern 1 1 1 3

11.05 Pictogram illustrates contrasting toilet seat 0 0 0 0This is part of our 'Essential' criteria within the building audit tool.

11.06 Text and pictogram are raised tactile elements 1 1 1 3

11.07Serif script, decorative, italics, condensed and extended typefaces have been avoided

1 1 1 3

11.08 Fixings are hidden 1 1 1 3

Additional Comments1. The DSDC accreditors were very impressed with the non-institutional design of the range. The various colourways and backgrounds provide options which lend themselves to public buildings as well as care homes and have the potential to be adapted to suit a number of different types of environments. We recommend that the approach to any sign layouts has a consistent united approach as this will help to reassure users to develop trust in the signage system as a whole. A limited, consistent palette used throughout a signage scheme is recommended.2. As a consideration for future improvements, we recommend that the pictogram illustrates a contrasting coloured toilet seat on all colourways. We acknowledge that this will be a challenge to achieve as the toilet seat, toilet and background would all need to contrast sufficiently. The reason we recommend this item is that it is an 'Essential' requirement within our building audit tool.

4. The DSDC Accreditors agreed that the signs were legible, clear and concise which is the key to understanding.

5. Signage positioning for buildings used by mainly older persons is recommended at 1200mm from finished floor level. This is lower than traditional 'eye level' height to allow for a downward gaze and stooped posture common in older age.

3. The level of tonal contrast achieved through the use of Light Reflectance Values is to be commended. Ensuring sufficient contrast will help maximise legibilty and visual clarity. This will enable pwd to see the signs more clearly, making the signs easier to use and navigate the space. We also recommend that there is sufficient tonal contrast between the sign plate and the wall or door on which the sign is fixed.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 5

Score:Not relevant 48Score Achieved 119Score Available 126

94%

1aDSDC Product Accreditation Rating

Total Score (as a %)

7. The use of a 3D toilet is to be commended as research has found that it is more recognisable to pwd than the international symbol of male and female. In some countries it is thought that the toilet would not be as recognisable as symbols of people but this depends on your target market.

6. The use of matt materials with minimal glare is to be commended as the older eye is more sensitive to glare and reflection. By avoiding glare and reflections, legibility is improved and confusion from localised glare is reduced.

8. Within the DSDC building audit tool, it is 'Essential' that any door with a toilet or toilet area should be painted a signature colour throughout the building. We would advise that toilet signs are mounted on doors as opposed to the wall adjacent and that the sign background contrasts sufficiently with the colour or tone of the door. Pwd find it difficult to learn new things so having to learn only one colour or cue for all toilet doors will make it easier for the pwd to locate the toilet and has been found to significantly reduce incidents of incontinence as a result.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 6

Project Name: Wayfinders Signage - Toilet Sign Colourways

Project No.: 2018-276Product: Heather PurpleClient: WayfindersRevision:Date of issue: 13/06/2019Prepared by: L.HutchinsonChecked by: L.Hutton, W.Perry

Item: Description: Revi

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(Des

ign)

Revi

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2:

(Car

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Revi

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3:

(Car

e) Final Score Comments:

Section 1: Product Familiarity1.01

It has been designed as a familiar object, with a traditional or domestic look and feel.

N/A N/A N/A 0

1.02The design avoids institutional design i.e. it does not look like medicalised equipment.

1 1 1 3

1.03If the product is a medical product, it is easy to conceal / store when not in use (applicable only if the product is designed to be used by a caregiver)

N/A N/A NA 0

1.04 Has visual cues that are familiar. 1 1 1 3

1.05Is the product recognisable to people of age 65+ i.e. its form is recognisable as a product from their earlier years

1 1 1 3

1.07Is the function easy to decipher by the design / form of the object?

1 1 1 3

1.08Is it familiar / understandable to persons with different language backgrounds and broad international cultural differences?

0 1 0 1

Section 2: Allow the resident / PWD to understand and be in control 2.01 Allows the PWD to understand the function 1 1 1 3

2.02 Enables the person with dementia to be active in its use 1 1 1 3

2.03 Preserves the dignity of the person with dementia 1 1 1 32.04 Supports participation of the person with dementia 1 1 1 3

2.05The design does not require the person with dementia to learn something new

1 1 1 3

2.06Requires minimal level of regular intervention to maintain function

N/A N/A NA 0

2.07 Supports / help to sustain the resident's abilities? 1 1 1 3

2.08Provides enough information to enable someone with dementia to make a decision to use / not use

1 1 1 3

2.09 Can be used by someone with physical disabilities 1 1 1 32.1 Can be used by someone with cognitive impairments 1 1 1 32.11 Movements for using the product are natural N/A N/A NA 0

Section 3: Offer a safe and non threatening world 3.01 Design looks reliable and solid 1 1 1 3

3.02Unlikely to be misinterpreted or be frightening due to perceptual problems

1 1 1 3

3.03 Unlikely to cause injury or stress 1 1 1 33.04 Comfortable to use and pain free? N/A N/A N/A 0

Section 4: Support hearing and seeing well 4.01 Confusing reflections / glare are avoided 1 1 1 34.02 Casting of shadows are avoided 1 1 1 34.03 There is no sudden, frightening or unexpected noise? N/A N/A N/A 04.04 Is quiet when in use N/A N/A N/A 0

4.05Where there is (intended) sound / noise the source & its location is apparent to the PWD?

N/A N/A N/A 0

Section 5: Design with optimal colour and contrast 5.01 Utilises contrast to support visibility 1 1 0 25.02 Avoids pattern to fixed components / items? 0 1 0 1

Section 6: Design for the individual human being 6.01 Design for PWD 1 1 1 3

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 7

6.02 Supporting making choices easily 1 1 1 36.03 Offer a positive influence in a residents life 1 1 1 36.04 Supports independence and participation 1 1 1 36.05 Supports activity 1 1 1 36.06 Focus on abilities, not disabilities 1 1 1 3

6.07 Possible to personalise / adapt to personal preferences? N/A N/A NA 0

Section 7: Support a good night's sleep and circadian rhythm 7.01 Avoid disturbing during night N/A N/A NA 07.02 Where LEDs are necessary, red wave length is used N/A N/A NA 0

Section 8: Support the caregiver8.01 Support the caregiver 1 1 1 38.02 Easy to use 1 1 1 38.03 Efficient to use? N/A N/A N/A 0

8.04Supports good working techniques (avoid injuries to caregiver)?

N/A N/A N/A 0

8.05 Requires minimal training for set-up/ operation N/A N/A N/A 08.06 Easily maintained 1 1 1 3

Section 9: Support one to one engagement9.01

Supports one-to-one engagement / resident-caregiver interaction

N/A N/A N/A 0

9.02 Supports eye contact when in use N/A N/A N/A 0

Section 10: Supports text based communication 10.01 Typeface is Sans Serif 1 1 1 3

10.02Text / numerals are legible in size for the intended distance to read

1 1 1 3

10.03 Sentence case is used 1 1 1 3

10.04 Clear contrast between text / numerals and background 1 1 1 3

Section 11: Specific product attributes 11.01 Sign includes text and pictogram 1 1 1 3

11.02 Pictogram is 3D rather than 2D 1 1 1 3

11.03 Pictogram is familiar, realistic and clear 1 1 1 3

11.04 Pictogram illustrates traditional toilet with cistern 1 1 1 3

11.05 Pictogram illustrates contrasting toilet seat 0 0 0 0This is part of our 'Essential' criteria within the building audit tool.

11.06 Text and pictogram are raised tactile elements 1 1 1 3

11.07Serif script, decorative, italics, condensed and extended typefaces have been avoided

1 1 1 3

11.08 Fixings are hidden 1 1 1 3

Additional Comments

Score:Not relevant 48Score Achieved 118Score Available 126

94%

1aDSDC Product Accreditation Rating

Total Score (as a %)

For additional comments, please refer to Garnet Red page.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 8

Project Name: Wayfinders Signage - Toilet Sign Colourways

Project No.: 2018-276Product: Carolina BlueClient: WayfindersRevision:Date of issue: 13/06/2019Prepared by: L.HutchinsonChecked by: L.Hutton, W.Perry

Item: Description: Revi

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1:

(Des

ign)

Revi

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2:

(Car

e)

Revi

ewer

3:

(Car

e) Final Score Comments:

Section 1: Product Familiarity1.01

It has been designed as a familiar object, with a traditional or domestic look and feel.

N/A N/A N/A 0

1.02The design avoids institutional design i.e. it does not look like medicalised equipment.

1 1 1 3

1.03If the product is a medical product, it is easy to conceal / store when not in use (applicable only if the product is designed to be used by a caregiver)

N/A N/A NA 0

1.04 Has visual cues that are familiar. 1 1 1 3

1.05Is the product recognisable to people of age 65+ i.e. its form is recognisable as a product from their earlier years

1 1 1 3

1.07Is the function easy to decipher by the design / form of the object?

1 1 1 3

1.08Is it familiar / understandable to persons with different language backgrounds and broad international cultural differences?

0 1 0 1

Section 2: Allow the resident / PWD to understand and be in control 2.01 Allows the PWD to understand the function 1 1 1 32.02 Enables the person with dementia to be active in its use 1 1 1 32.03 Preserves the dignity of the person with dementia 1 1 1 32.04 Supports participation of the person with dementia 1 1 1 3

2.05The design does not require the person with dementia to learn something new

1 1 1 3

2.06Requires minimal level of regular intervention to maintain function

N/A N/A N/A 0

2.07 Supports / help to sustain the resident's abilities? 1 1 1 3

2.08Provides enough information to enable someone with dementia to make a decision to use / not use

1 1 1 3

2.09 Can be used by someone with physical disabilities 1 1 1 32.1 Can be used by someone with cognitive impairments 1 1 1 32.11 Movements for using the product are natural N/A N/A NA 0

Section 3: Offer a safe and non threatening world 3.01 Design looks reliable and solid 1 1 1 3

3.02Unlikely to be misinterpreted or be frightening due to perceptual problems

1 1 1 3

3.03 Unlikely to cause injury or stress 1 1 1 33.04 Comfortable to use and pain free? N/A N/A N/A 0

Section 4: Support hearing and seeing well 4.01 Confusing reflections / glare are avoided 1 1 1 34.02 Casting of shadows are avoided 1 1 1 34.03 There is no sudden, frightening or unexpected noise? N/A N/A N/A 04.04 Is quiet when in use N/A N/A N/A 0

4.05Where there is (intended) sound / noise the source & its location is apparent to the PWD?

N/A N/A NA 0

Section 5: Design with optimal colour and contrast 5.01 Utilises contrast to support visibility 1 1 1 35.02 Avoids pattern to fixed components / items? 0 1 0 1

Section 6: Design for the individual human being 6.01 Design for PWD 1 1 1 36.02 Supporting making choices easily 1 1 1 36.03 Offer a positive influence in a residents life 1 1 1 3

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 9

6.04 Supports independence and participation 1 1 1 36.05 Supports activity 1 1 1 36.06 Focus on abilities, not disabilities 1 1 1 36.07 Possible to personalise / adapt to personal preferences? N/A N/A N/A 0

Section 7: Support a good night's sleep and circadian rhythm 7.01 Avoid disturbing during night N/A N/A N/A 07.02 Where LEDs are necessary, red wave length is used N/A N/A NA 0

Section 8: Support the caregiver8.01 Support the caregiver 1 1 1 38.02 Easy to use 1 1 1 38.03 Efficient to use? N/A N/A N/A 0

8.04Supports good working techniques (avoid injuries to caregiver)?

N/A N/A NA 0

8.05 Requires minimal training for set-up/ operation N/A N/A N/A 08.06 Easily maintained 1 1 1 3

Section 9: Support one to one engagement9.01

Supports one-to-one engagement / resident-caregiver interaction

N/A N/A NA 0

9.02 Supports eye contact when in use N/A N/A NA 0

Section 10: Supports text based communication 10.01 Typeface is Sans Serif 1 1 1 3

10.02Text / numerals are legible in size for the intended distance to read

1 1 1 3

10.03 Sentence case is used 1 1 1 310.04 Clear contrast between text / numerals and background 1 1 1 3

Section 11: Specific product attributes 11.01 Sign includes text and pictogram (rather than photo) 1 1 1 3

11.02 Pictogram is 3D rather than 2D 1 1 1 3

11.03 Pictogram is familiar, realistic and clear 1 1 1 3

11.04 Pictogram illustrates traditional toilet with cistern 1 1 1 3

11.05 Pictogram illustrates contrasting toilet seat 0 0 0 0This is part of our 'Essential' criteria within the building audit tool.

11.06 Text and pictogram are raised tactile elements 1 1 1 3

11.07Serif script, decorative, italics, condensed and extended typefaces have been avoided

1 1 1 3

11.08 Fixings are hidden 1 1 1 3

Additional Comments

Score:Not relevant 48Score Achieved 119Score Available 126

94%

1aDSDC Product Accreditation Rating

Total Score (as a %)

For additional comments, please refer to Garnet Red page.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 10

Project Name: Wayfinders Signage - Toilet Sign Colourways

Project No.: 2018-276Product: Veridian GreenClient: WayfindersRevision:Date of issue: 13/06/2019Prepared by: L.HutchinsonChecked by: L.Hutton, W.Perry

Item: Description: Revi

ewer

1:

(Des

ign)

Revi

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2:

(Car

e)

Revi

ewer

3:

(Car

e) Final Score Comments:

Section 1: Product Familiarity1.01

It has been designed as a familiar object, with a traditional or domestic look and feel.

N/A N/A N/A 0

1.02The design avoids institutional design i.e. it does not look like medicalised equipment.

1 1 1 3

1.03If the product is a medical product, it is easy to conceal / store when not in use (applicable only if the product is designed to be used by a caregiver)

N/A N/A NA 0

1.04 Has visual cues that are familiar. 1 1 1 3

1.05Is the product recognisable to people of age 65+ i.e. its form is recognisable as a product from their earlier years

1 1 1 3

1.07Is the function easy to decipher by the design / form of the object?

1 1 1 3

1.08Is it familiar / understandable to persons with different language backgrounds and broad international cultural differences?

0 1 0 1

Section 2: Allow the resident / PWD to understand and be in control 2.01 Allows the PWD to understand the function 1 1 1 3

2.02Enables the person with dementia to be active in its use

1 1 1 3

2.03 Preserves the dignity of the person with dementia 1 1 1 3

2.04Supports participation of the person with dementia

1 1 1 3

2.05The design does not require the person with dementia to learn something new

1 1 1 3

2.06Requires minimal level of regular intervention to maintain function

N/A N/A NA 0

2.07 Supports / help to sustain the resident's abilities? 1 1 1 3

2.08Provides enough information to enable someone with dementia to make a decision to use / not use

1 1 1 3

2.09 Can be used by someone with physical disabilities 1 1 1 3

2.1Can be used by someone with cognitive impairments

1 1 1 3

2.11 Movements for using the product are natural N/A N/A NA 0

Section 3: Offer a safe and non threatening world 3.01 Design looks reliable and solid 1 1 1 3

3.02Unlikely to be misinterpreted or be frightening due to perceptual problems

1 1 1 3

3.03 Unlikely to cause injury or stress 1 1 1 33.04 Comfortable to use and pain free? N/A N/A N/A 0

Section 4: Support hearing and seeing well 4.01 Confusing reflections / glare are avoided 1 1 1 34.02 Casting of shadows are avoided 1 1 1 3

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 11

4.03There is no sudden, frightening or unexpected noise?

N/A N/A N/A 0

4.04 Is quiet when in use N/A N/A N/A 0

4.05Where there is (intended) sound / noise the source & its location is apparent to the PWD?

N/A N/A N/A 0

Section 5: Design with optimal colour and contrast 5.01 Utilises contrast to support visibility 1 1 0 25.02 Avoids pattern to fixed components / items? 0 1 0 1

Section 6: Design for the individual human being 6.01 Design for PWD 1 1 1 36.02 Supporting making choices easily 1 1 1 36.03 Offer a positive influence in a residents life 1 1 1 36.04 Supports independence and participation 1 1 1 36.05 Supports activity 1 1 1 36.06 Focus on abilities, not disabilities 1 1 1 3

6.07Possible to personalise / adapt to personal preferences?

N/A N/A N/A 0

Section 7: Support a good night's sleep and circadian rhythm 7.01 Avoid disturbing during night N/A N/A NA 0

7.02Where LEDs are necessary, red wave length is used

N/A N/A NA 0

Section 8: Support the caregiver8.01 Support the caregiver 1 1 1 38.02 Easy to use 1 1 1 38.03 Efficient to use? N/A N/A NA 0

8.04Supports good working techniques (avoid injuries to caregiver)?

N/A N/A NA 0

8.05 Requires minimal training for set-up/ operation N/A N/A NA 0

8.06 Easily maintained 1 1 1 3

Section 9: Support one to one engagement9.01

Supports one-to-one engagement / resident-caregiver interaction

N/A N/A NA 0

9.02 Supports eye contact when in use N/A N/A NA 0

Section 10: Supports text based communication 10.01 Typeface is Sans Serif 1 1 1 3

10.02Text / numerals are legible in size for the intended distance to read

1 1 1 3

10.03 Sentence case is used 1 1 1 3

10.04Clear contrast between text / numerals and background

1 1 1 3

Section 11: Specific product attributes 11.01

Sign includes text and pictogram (rather than photo)

1 1 1 3

11.02 Pictogram is 3D rather than 2D 1 1 1 3

11.03 Pictogram is familiar, realistic and clear 1 1 1 3

11.04 Pictogram illustrates traditional toilet with cistern 1 1 1 3

11.05 Pictogram illustrates contrasting toilet seat 0 0 0 0This is part of our 'Essential' criteria within the building audit tool.

11.06 Text and pictogram are raised tactile elements 1 1 1 3

11.07Serif script, decorative, italics, condensed and extended typefaces have been avoided

1 1 1 3

11.08 Fixings are hidden 1 1 1 3

Additional CommentsFor additional comments, please refer to Garnet Red page.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 12

Score:Not relevant 48Score Achieved 118Score Available 126

94%

1aDSDC Product Accreditation Rating

Total Score (as a %)

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 13

Project Name: Wayfinders Signage - Toilet Sign Colourways

Project No.: 2018-276Product: Sage BrownClient: WayfindersRevision:Date of issue: 13/06/2019Prepared by: L.HutchinsonChecked by: L.Hutton, W.Perry

Item: Description: Revi

ewer

1:

(Des

ign)

Revi

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2:

(Car

e)

Revi

ewer

3:

(Car

e) Final Score Comments:

Section 1: Product Familiarity1.01

It has been designed as a familiar object, with a traditional or domestic look and feel.

N/A N/A N/A 0

1.02The design avoids institutional design i.e. it does not look like medicalised equipment.

1 1 1 3

1.03If the product is a medical product, it is easy to conceal / store when not in use (applicable only if the product is designed to be used by a caregiver)

N/A N/A N/A 0

1.04 Has visual cues that are familiar. 1 1 1 3

1.05Is the product recognisable to people of age 65+ i.e. its form is recognisable as a product from their earlier years

1 1 1 3

1.07Is the function easy to decipher by the design / form of the object?

1 1 1 3

1.08Is it familiar / understandable to persons with different language backgrounds and broad international cultural differences?

0 1 0 1

Section 2: Allow the resident / PWD to understand and be in control 2.01 Allows the PWD to understand the function 1 1 1 3

2.02Enables the person with dementia to be active in its use

1 1 1 3

2.03 Preserves the dignity of the person with dementia 1 1 1 3

2.04Supports participation of the person with dementia

1 1 1 3

2.05The design does not require the person with dementia to learn something new

1 1 1 3

2.06Requires minimal level of regular intervention to maintain function

N/A N/A NA 0

2.07 Supports / help to sustain the resident's abilities? 1 1 1 3

2.08Provides enough information to enable someone with dementia to make a decision to use / not use

1 1 1 3

2.09 Can be used by someone with physical disabilities 1 1 1 3

2.1Can be used by someone with cognitive impairments

1 1 1 3

2.11 Movements for using the product are natural N/A N/A NA 0

Section 3: Offer a safe and non threatening world 3.01 Design looks reliable and solid 1 1 1 3

3.02Unlikely to be misinterpreted or be frightening due to perceptual problems

1 1 1 3

3.03 Unlikely to cause injury or stress 1 1 1 33.04 Comfortable to use and pain free? N/A N/A N/A 0

Section 4: Support hearing and seeing well 4.01 Confusing reflections / glare are avoided 1 1 1 34.02 Casting of shadows are avoided 1 1 1 3

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 14

4.03There is no sudden, frightening or unexpected noise?

N/A N/A N/A 0

4.04 Is quiet when in use N/A N/A N/A 0

4.05Where there is (intended) sound / noise the source & its location is apparent to the PWD?

N/A N/A N/A 0

Section 5: Design with optimal colour and contrast 5.01 Utilises contrast to support visibility 1 1 0 25.02 Avoids pattern to fixed components / items? 0 1 0 1

Section 6: Design for the individual human being 6.01 Design for PWD 1 1 1 36.02 Supporting making choices easily 1 1 1 36.03 Offer a positive influence in a residents life 1 1 1 36.04 Supports independence and participation 1 1 1 36.05 Supports activity 1 1 1 36.06 Focus on abilities, not disabilities 1 1 1 3

6.07Possible to personalise / adapt to personal preferences?

N/A N/A N/A 0

Section 7: Support a good night's sleep and circadian rhythm 7.01 Avoid disturbing during night N/A N/A N/A 0

7.02Where LEDs are necessary, red wave length is used

N/A N/A N/A 0

Section 8: Support the caregiver8.01 Support the caregiver 1 1 1 38.02 Easy to use 1 1 1 38.03 Efficient to use? N/A N/A N/A 0

8.04Supports good working techniques (avoid injuries to caregiver)?

N/A N/A NA 0

8.05 Requires minimal training for set-up/ operation N/A N/A N/A 0

8.06 Easily maintained 1 1 1 3

Section 9: Support one to one engagement9.01

Supports one-to-one engagement / resident-caregiver interaction

N/A N/A NA 0

9.02 Supports eye contact when in use N/A N/A N/A 0

Section 10: Supports text based communication 10.01 Typeface is Sans Serif 1 1 1 3

10.02Text / numerals are legible in size for the intended distance to read

1 1 1 3

10.03 Sentence case is used 1 1 1 3

10.04Clear contrast between text / numerals and background

1 1 1 3

Section 11: Specific product attributes 11.01

Sign includes text and pictogram (rather than photo)

1 1 1 3

11.02 Pictogram is 3D rather than 2D 1 1 1 3

11.03 Pictogram is familiar, realistic and clear 1 1 1 3

11.04 Pictogram illustrates traditional toilet with cistern 1 1 1 3

11.05 Pictogram illustrates contrasting toilet seat 0 0 0 0This is part of our 'Essential' criteria within the building audit tool.

11.06 Text and pictogram are raised tactile elements 1 1 1 3

11.07Serif script, decorative, italics, condensed and extended typefaces have been avoided

1 1 1 3

11.08 Fixings are hidden 1 1 1 3

Additional CommentsFor additional comments, please refer to Garnet Red page.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 15

Score:Not relevant 48Score Achieved 118Score Available 126

94%

1aDSDC Product Accreditation Rating

Total Score (as a %)

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 16

Project Name: Wayfinders Signage - Toilet Sign Colourways

Project No.: 2018-276Product: OakClient: WayfindersRevision:Date of issue: 13/06/2019Prepared by: L.HutchinsonChecked by: L.Hutton, W.Perry

Item: Description: Revi

ewer

1:

(Des

ign)

Revi

ewer

2:

(Car

e)

Revi

ewer

3:

(Car

e) Final Score Comments:

Section 1: Product Familiarity1.01

It has been designed as a familiar object, with a traditional or domestic look and feel.

N/A N/A N/A 0

1.02The design avoids institutional design i.e. it does not look like medicalised equipment.

1 1 1 3

1.03If the product is a medical product, it is easy to conceal / store when not in use (applicable only if the product is designed to be used by a caregiver)

N/A N/A N/A 0

1.04 Has visual cues that are familiar. 1 1 1 3

1.05Is the product recognisable to people of age 65+ i.e. its form is recognisable as a product from their earlier years

1 1 1 3

1.07 Is the function easy to decipher by the design / form of the object? 1 1 1 3

1.08Is it familiar / understandable to persons with different language backgrounds and broad international cultural differences?

0 1 0 1

Section 2: Allow the resident / PWD to understand and be in control 2.01 Allows the PWD to understand the function 1 1 1 32.02 Enables the person with dementia to be active in its use 1 1 1 3

2.03 Preserves the dignity of the person with dementia 1 1 1 3

2.04 Supports participation of the person with dementia 1 1 1 3

2.05The design does not require the person with dementia to learn something new

1 1 1 3

2.06 Requires minimal level of regular intervention to maintain function N/A N/A N/A 0

2.07 Supports / help to sustain the resident's abilities? 1 1 1 3

2.08Provides enough information to enable someone with dementia to make a decision to use / not use

1 1 1 3

2.09 Can be used by someone with physical disabilities 1 1 1 3

2.1 Can be used by someone with cognitive impairments 1 1 1 3

2.11 Movements for using the product are natural N/A N/A N/A 0

Section 3: Offer a safe and non threatening world 3.01 Design looks reliable and solid 1 1 1 3

3.02Unlikely to be misinterpreted or be frightening due to perceptual problems

0 0 1 1The knots could be seen as dirty or something to pick at

3.03 Unlikely to cause injury or stress 0 0 1 1The knots could cause potential stress and be misunderstood as cracks or holes

3.04 Comfortable to use and pain free? N/A N/A N/A 0

Section 4: Support hearing and seeing well 4.01 Confusing reflections / glare are avoided 1 1 1 34.02 Casting of shadows are avoided 1 1 1 3

4.03 There is no sudden, frightening or unexpected noise? N/A N/A N/A 0

4.04 Is quiet when in use N/A N/A N/A 0

4.05Where there is (intended) sound / noise the source & its location is apparent to the PWD?

N/A N/A N/A 0

Section 5: Design with optimal colour and contrast 5.01 Utilises contrast to support visibility 1 1 1 3

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 17

5.02 Avoids pattern to fixed components / items? 0 0 0 0dark knots on wood effect could be misinterpreted

Section 6: Design for the individual human being 6.01 Design for PWD 1 1 1 36.02 Supporting making choices easily 1 1 1 36.03 Offer a positive influence in a residents life 1 1 1 36.04 Supports independence and participation 1 1 1 36.05 Supports activity 1 1 1 36.06 Focus on abilities, not disabilities 1 1 1 3

6.07 Possible to personalise / adapt to personal preferences? N/A N/A N/A 0

Section 7: Support a good night's sleep and circadian rhythm 7.01 Avoid disturbing during night N/A N/A N/A 0

7.02 Where LEDs are necessary, red wave length is used N/A N/A N/A 0

Section 8: Support the caregiver8.01 Support the caregiver 1 1 1 38.02 Easy to use 1 1 1 38.03 Efficient to use? N/A N/A N/A 0

8.04 Supports good working techniques (avoid injuries to caregiver)? N/A N/A N/A 0

8.05 Requires minimal training for set-up/ operation N/A N/A N/A 0

8.06 Easily maintained 1 1 1 3

Section 9: Support one to one engagement9.01 Supports one-to-one engagement / resident-caregiver interaction N/A N/A N/A 0

9.02 Supports eye contact when in use N/A N/A N/A 0

Section 10: Supports text based communication 10.01 Typeface is Sans Serif 1 1 1 3

10.02 Text / numerals are legible in size for the intended distance to read 1 1 1 3

10.03 Sentence case is used 1 1 1 3

10.04 Clear contrast between text / numerals and background 1 1 1 3

Section 11: Specific product attributes 11.01 Sign includes text and pictogram 1 1 1 3

11.02 Pictogram is 3D rather than 2D 1 1 1 3

11.03 Pictogram is familiar, realistic and clear 1 1 1 3

11.04 Pictogram illustrates traditional toilet with cistern 1 1 1 3

11.05 Pictogram illustrates contrasting toilet seat 0 0 0 0This is part of our 'Essential' criteria within the building audit tool.

11.06 Text and pictogram are raised tactile elements 1 1 1 3

11.07Serif script, decorative, italics, condensed and extended typefaces have been avoided

1 1 1 3

11.08 Fixings are hidden 1 1 1 3

11.09 Background does not detract from the information 0 0 0 0The timber background distracts due to the knots

Additional Comments

Score:Not relevant 48Score Achieved 114Score Available 129

88%

1bDSDC Product Accreditation Rating

Total Score (as a %)

For additional comments, please refer to Garnet Red page.1. We recommend that pattern is avoided in signs as it can be visually confusing. However, we acknowledge that the pattern on the colour samples was tone on tone so the pattern remained subtle. We do recommend that any timber backgrounds are free of knots as this can be viewed by the pwd as cracks, holes or an eye and could cause confusion and anxiety in how the sign is perceived.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 18

Project Name: Wayfinders Signage - Toilet Sign Colourways

Project No.: 2018-276Product: White PineClient: WayfindersRevision:Date of issue: 13/06/2019Prepared by: L.HutchinsonChecked by: L.Hutton, W.Perry

Item: Description: Revi

ewer

1:

(Des

ign)

Revi

ewer

2:

(Car

e)

Revi

ewer

3:

(Car

e) Final Score Comments:

Section 1: Product Familiarity1.01

It has been designed as a familiar object, with a traditional or domestic look and feel.

N/A N/A N/A 0

1.02The design avoids institutional design i.e. it does not look like medicalised equipment.

1 1 1 3

1.03If the product is a medical product, it is easy to conceal / store when not in use (applicable only if the product is designed to be used by a caregiver)

N/A N/A NA 0

1.04 Has visual cues that are familiar. 1 1 1 3

1.05Is the product recognisable to people of age 65+ i.e. its form is recognisable as a product from their earlier years

1 1 1 3

1.07Is the function easy to decipher by the design / form of the object?

1 1 1 3

1.08Is it familiar / understandable to persons with different language backgrounds and broad international cultural differences?

0 1 0 1

Section 2: Allow the resident / PWD to understand and be in control 2.01 Allows the PWD to understand the function 1 1 1 3

2.02 Enables the person with dementia to be active in its use 1 1 1 3

2.03 Preserves the dignity of the person with dementia 1 1 1 3

2.04 Supports participation of the person with dementia 1 1 1 3

2.05The design does not require the person with dementia to learn something new

1 1 1 3

2.06Requires minimal level of regular intervention to maintain function

N/A N/A N/A 0

2.07 Supports / help to sustain the resident's abilities? 1 1 1 3

2.08Provides enough information to enable someone with dementia to make a decision to use / not use

1 1 1 3

2.09 Can be used by someone with physical disabilities 1 1 1 3

2.1 Can be used by someone with cognitive impairments 1 1 1 3

2.11 Movements for using the product are natural N/A N/A NA 0

Section 3: Offer a safe and non threatening world 3.01 Design looks reliable and solid 1 1 1 3

3.02Unlikely to be misinterpreted or be frightening due to perceptual problems

0 0 0 0 The knots could be seen as dirty or something to pick at

3.03 Unlikely to cause injury or stress 0 0 0 0The knots could cause potential stress and be misunderstood as cracks or holes

3.04 Comfortable to use and pain free? N/A N/A N/A 0

Section 4: Support hearing and seeing well 4.01 Confusing reflections / glare are avoided 1 1 1 34.02 Casting of shadows are avoided 1 1 1 3

4.03 There is no sudden, frightening or unexpected noise? N/A N/A N/A 0

4.04 Is quiet when in use N/A N/A N/A 0

4.05Where there is (intended) sound / noise the source & its location is apparent to the PWD?

N/A N/A NA 0

Section 5: Design with optimal colour and contrast 5.01 Utilises contrast to support visibility 1 1 1 3

5.02 Avoids pattern to fixed components / items? 0 0 0 0 dark knots on wood effect could be misinterpreted

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 19

Section 6: Design for the individual human being 6.01 Design for PWD 1 1 1 36.02 Supporting making choices easily 1 1 1 36.03 Offer a positive influence in a residents life 1 1 1 36.04 Supports independence and participation 1 1 1 36.05 Supports activity 1 1 1 36.06 Focus on abilities, not disabilities 1 1 1 3

6.07 Possible to personalise / adapt to personal preferences? N/A N/A N/A 0

Section 7: Support a good night's sleep and circadian rhythm 7.01 Avoid disturbing during night N/A N/A N/A 0

7.02 Where LEDs are necessary, red wave length is used N/A N/A NA 0

Section 8: Support the caregiver8.01 Support the caregiver 1 1 1 38.02 Easy to use 1 1 1 38.03 Efficient to use? N/A N/A N/A 0

8.04 Supports good working techniques (avoid injuries to caregiver)? N/A N/A NA 0

8.05 Requires minimal training for set-up/ operation N/A N/A N/A 0

8.06 Easily maintained 1 1 1 3

Section 9: Support one to one engagement9.01

Supports one-to-one engagement / resident-caregiver interaction

N/A N/A NA 0

9.02 Supports eye contact when in use N/A N/A N/A 0

Section 10: Supports text based communication 10.01 Typeface is Sans Serif 1 1 1 3

10.02Text / numerals are legible in size for the intended distance to read

1 1 1 3

10.03 Sentence case is used 1 1 1 3

10.04 Clear contrast between text / numerals and background 1 1 1 3

Section 11: Specific product attributes 11.01 Sign includes text and pictogram (rather than photo) 1 1 1 3

11.02 Pictogram is 3D rather than 2D 1 1 1 3

11.03 Pictogram is familiar, realistic and clear 1 1 1 3

11.04 Pictogram illustrates traditional toilet with cistern 1 1 1 3

11.05 Pictogram illustrates contrasting toilet seat 0 0 0 0This is part of our 'Essential' criteria within the building audit tool.

11.06 Text and pictogram are raised tactile elements 1 1 1 3

11.07Serif script, decorative, italics, condensed and extended typefaces have been avoided

1 1 1 3

11.08 Fixings are hidden 1 1 1 3

11.09 Background does not detract from the information 0 0 0 0 The timber background distracts due to the knots

Additional Comments

Score:Not relevant 48Score Achieved 112Score Available 129

87%

1bDSDC Product Accreditation Rating

Total Score (as a %)

For additional comments, please refer to Garnet Red page.1. We recommend that pattern is avoided in signs as it can be visually confusing. However, we acknowledge that the pattern on the colour samples was tone on tone so the pattern remained subtle. We do recommend that any timber backgrounds are free of knots as this can be viewed by the pwd as cracks, holes or an eye and could cause confusion and anxiety in how the sign is perceived.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 20

Project Name: Wayfinders Signage - Toilet Sign Colourways

Project No.: 2018-276Product: WalnutClient: WayfindersRevision:Date of issue: 13/06/2019Prepared by: L.HutchinsonChecked by: L.Hutton, W.Perry

Item: Description: Revi

ewer

1:

(Des

ign)

Revi

ewer

2:

(Car

e)

Revi

ewer

3:

(Car

e) Final Score Comments:

Section 1: Product Familiarity1.01

It has been designed as a familiar object, with a traditional or domestic look and feel.

N/A N/A N/A 0

1.02The design avoids institutional design i.e. it does not look like medicalised equipment.

1 1 1 3

1.03If the product is a medical product, it is easy to conceal / store when not in use (applicable only if the product is designed to be used by a caregiver)

N/A N/A NA 0

1.04 Has visual cues that are familiar. 1 1 1 3

1.05Is the product recognisable to people of age 65+ i.e. its form is recognisable as a product from their earlier years

1 1 1 3

1.07Is the function easy to decipher by the design / form of the object?

1 1 1 3

1.08Is it familiar / understandable to persons with different language backgrounds and broad international cultural differences?

0 1 0 1 One reviewer noted that the toilet is not the recognised sign in every country

Section 2: Allow the resident / PWD to understand and be in control 2.01 Allows the PWD to understand the function 1 1 1 3

2.02 Enables the person with dementia to be active in its use 1 1 1 3

2.03 Preserves the dignity of the person with dementia 1 1 1 3

2.04 Supports participation of the person with dementia 1 1 1 3

2.05The design does not require the person with dementia to learn something new

0 0 0 0 A white toilet seat would be more familiar.

2.06Requires minimal level of regular intervention to maintain function

N/A N/A NA 0

2.07 Supports / help to sustain the resident's abilities? 1 1 1 3

2.08Provides enough information to enable someone with dementia to make a decision to use / not use

1 1 1 3

2.09 Can be used by someone with physical disabilities 1 1 1 3

2.1 Can be used by someone with cognitive impairments 1 1 1 3

2.11 Movements for using the product are natural N/A N/A NA 0

Section 3: Offer a safe and non threatening world 3.01 Design looks reliable and solid 1 1 1 3

3.02Unlikely to be misinterpreted or be frightening due to perceptual problems

0 0 0 0It was felt that the black toilet could be confusing and could cause stress

3.03 Unlikely to cause injury or stress 1 1 1 33.04 Comfortable to use and pain free? N/A N/A N/A 0

Section 4: Support hearing and seeing well 4.01 Confusing reflections / glare are avoided 1 1 1 34.02 Casting of shadows are avoided 1 1 1 3

4.03 There is no sudden, frightening or unexpected noise? N/A N/A N/A 0

4.04 Is quiet when in use N/A N/A N/A 0

4.05Where there is (intended) sound / noise the source & its location is apparent to the PWD?

N/A N/A N/A 0

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 21

Section 5: Design with optimal colour and contrast 5.01 Utilises contrast to support visibility 1 1 1 35.02 Avoids pattern to fixed components / items? 1 1 1 3

Section 6: Design for the individual human being 6.01 Design for PWD 1 1 1 36.02 Supporting making choices easily 1 1 1 36.03 Offer a positive influence in a residents life 1 1 1 36.04 Supports independence and participation 1 1 1 36.05 Supports activity 1 1 1 36.06 Focus on abilities, not disabilities 1 1 1 3

6.07 Possible to personalise / adapt to personal preferences? N/A N/A N/A 0

Section 7: Support a good night's sleep and circadian rhythm 7.01 Avoid disturbing during night N/A N/A N/A 07.02 Where LEDs are necessary, red wave length is used N/A N/A NA 0

Section 8: Support the caregiver8.01 Support the caregiver 1 1 1 38.02 Easy to use 1 1 1 38.03 Efficient to use? N/A N/A N/A 0

8.04Supports good working techniques (avoid injuries to caregiver)?

N/A N/A N/A 0

8.05 Requires minimal training for set-up / operation N/A N/A N/A 08.06 Easily maintained 1 1 1 3

Section 9: Support one to one engagement9.01

Supports one-to-one engagement / resident-caregiver interaction

N/A N/A N/A 0

9.02 Supports eye contact when in use N/A N/A N/A 0

Section 10: Supports text based communication 10.01 Typeface is Sans Serif 1 1 1 3

10.02Text / numerals are legible in size for the intended distance to read

1 1 1 3

10.03 Sentence case is used 1 1 1 3

10.04 Clear contrast between text / numerals and background 0 0 0 0This would be better if it were light font on a dark background

Section 11: Specific product attributes 11.01 Sign includes text and pictogram (rather than photo) 1 1 1 3

11.02 Pictogram is 3D rather than 2D 1 1 1 3

11.03 Pictogram is familiar, realistic and clear 0 0 0 0This would be more familiar if it were white toilet on a dark background

11.04 Pictogram illustrates traditional toilet with cistern 1 1 1 3

11.05 Pictogram illustrates contrasting toilet seat 0 0 0 0This is part of our 'Essential' criteria within the building audit tool.

11.06 Text and pictogram are raised tactile elements 1 1 1 3

11.07Serif script, decorative, italics, condensed and extended typefaces have been avoided

1 1 1 3

11.08 Fixings are hidden 1 1 1 3

11.09 Background does not detract from the information 1 1 1 3

Additional Comments

Score:Not relevant 48Score Achieved 112Score Available 129

87%Total Score (as a %)

For additional comments, please refer to Garnet Red page.

1. The DSDC Accreditors felt that the dark toilet was harder to percieve and would be less familiar to pwd. The dark font on light background appears to recede slightly and is not considered as legible as light font on dark background.

Dementia Services Development Centre University of Stirling, Stirling, FK9 4LA 22

1bDSDC Product Accreditation Rating