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Water Services National Training Group. 12th Annual Conference 11 th September, 2008. Water Services National Training Group. Training & Development. Managing Drinking Water Incidents and Emergencies – are you prepared?. Padraic Fogarty Director consulting engineers. - PowerPoint PPT Presentation
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Water Services National Training Group
12th Annual Conference
11th September, 2008
Water Services National Training Group
Training & Development
Managing Drinking Water Incidents and Emergencies – are you prepared?
Padraic Fogarty
Director
consulting engineers
Outline of Presentation
Background
Approach to Project
Drinking Water Incident Management
Conclusions
Background to Project
Background
Increase in number of Incidents
Greater variation in Incidents
Increase in Customer Expectations
Need for Incident Management
Consultant Team
Ed McCabe – Prior to Mouchel
Scottish Water Emergency Planning Implementation Manager
West of Scotland Water Emergency Planning Manager
Scope
All Incidents: Contamination – whether accidental or deliberate Interruption – due to failure of the distribution network or a
treatment process
All aspects of the drinking water system: Sources Treatment Distribution System to the consumer's draw off point
“Water Suppliers" Water Services Authorities Group Water Scheme sector
Approach to Project
MethodologyResearch National International
Project Workshops – Key Stakeholders Water Services Authorities NFGWS EPA HSE
Project Review Document
Project Review DocumentFramework
Terminology
Legal Basis
Regional & National Co-ordination
Drinking Water Incident Manager
Sharing Resources
DBO Operators
Group Scheme Sector
Mitigation Measures
Standards
Consolidation of Circulars
Funding
Change in the Water Sector in Ireland
Legislation Drinking Water Regulations (SI 278 of 2007) Water Services Act 2007 Fluoridation Regulations (SI 42 of 2007)
Supervisory Role of the EPA Proactive role
High profile incidents Media focus on drinking water quality Now front page news
Framework for Security of Water Supply
Preventative Measures
Water Safety Plans Scheme Level Source to Tap
Reactive Measures
Incident Management Water Services
Authority Level
Role of the EPA
Supervisory role for public water supplies
Issuing Guidance and DirectionsGeneralSpecific
Co-ordinating 4 sub-groups on cryptosporidium
Role of the HSERegulation 9(1) – 2 StepsWSA to consult with HSE to determine if a
drinking water supply constitutes a potential danger to human health
Actions by the WSA to restrict supply and inform consumers are subject to agreement with the HSE
Regulation 9(2) Issue of a direction is subject to agreement
with the HSE
Drinking Water Incident Management
Terminology
Drinking Water Incident Management (DWIM): To describe the range of procedures and processes
deployed to manage a Drinking Water Incident
Drinking Water Incident Response Plan (DWIRP): A plan prepared by a water services authority to
document the procedures, processes and information to support the management of a Drinking Water Incident
Roles and ResponsibilitiesCounty/City Manager
Overall responsibility for DWIM
Director of ServicesResponsible for ensuring that the Plan is maintainedResponsible for the decision to escalate an incident such that activation of the Plan is required (in consultation with the HSE if so required)
Drinking Water Incident Response Plan ManagerPreparation of the DWIRPMaintenance of the DWIRPCo-ordination of resources required to implement the planPersonnel Training
Roles of Water Services Authority personnel in DWIRP
Testing of the Plan
Framework for Liaison with HSE
Agreement on Roles & ResponsibilitiesInput to Drinking Water Incident Response PlanRegular Meetings to review Drinking Water Quality Response to any Incidents
Co-operation in dealing with Incidents in accordance with the PlanProcedures for Notifying HSE Issuing and withdrawing Boil Notices
Managing Drinking Water Incidents
Recovery
Customer Support
Information Management
Resources & Support
Project Deliverables
1. Template 2. Guidance Document 3. Research CD
Structure of the Template Plan (1)
1. Policy Statement
2. Using this Document
3. Roles and Responsibilities in this Plan
4. Risk Assessment
5. Classification of an Incident
6. Incident Response Teams
7. Supporting Procedures
Structure of the Template Plan (2)
8. Communications
9. Site and Event Specific Arrangements and Plans
10. Preparation of the Incident Report
11. Training and Rehearsal
12. Review of the Incident Plan
Appendices: A - E
Guidance Document
A. To assist in setting up the Drinking Water Incident Response Plan (prompts, guidance)
B. To act as a useful reference document for incident management generally (case studies, legislative framework etc.)
What is its What is its purposepurpose
Training Programme
Target AudienceDrinking Water Incident Response Plan Manager Likely to be middle to senior management level in each local
authority Not necessarily technical, but with a good knowledge of the
water services department
Deputy / Acting ‘DWIRP Manager’ To ensure continuity, as staff changes can lead to problems
Environmental Health Officers
Conclusions
ConclusionsNeed for DWIMChallenges in implementing DWIMResourcesCooperation between WSAs
ResourcesKnowledge
Devolved StructuresConsistency in Response
Progress on Training
Water Services National Training Group
12th Annual Conference
11th September, 2008