Services Overview

• Provide high quality drinking water to more than 600,000 residents within the unincorporated area

• Collect and treat wastewater to ensure public health and safety and protect the natural environment

• Distribute reclaimed water to residents and businesses to reduce demand on drinking water supplies

Water Resources

Our Value to Hillsborough County• We provide water at a competitive price, bringing value to services

provided. Cost of delivered water to our customers is less than the average cost for comparable services from other local utilities.

• Water Resources operates assets with a total value over $1.2 billion. • Maintaining these assets are critical to the delivery of drinking water

and the protection of health and safety.

• Providing drinking water to our customers that is safe and reliable is a primary focus. We sample and test our water nearly 30,000 times during the year to ensure we are meeting our obligations to protect public safety.

Success Story

• The Palm River community was developed over 50 years ago and residents relied on shallow wells for drinking water. Water quality was very poor and there was a concern for public health and safety.

• The County initiated a project to extend its drinking water system into the area.

• County received state grants to help pay for improvements to private property.

• A total of 327 residents were connected, approaching 90% connection rate.

• The project was largely successful because of community engagement and support for clean drinking water.

Palm River Water System Extension

Key Sustainability & Performance Metrics • Cost of water - $4.76 per 1000 gallons

• For bottled water drinkers, you can refill 8000 times at the tap, compared to buying just one case of premium bottled water (24 count) for the same $4.76.

• If you paid bottled water prices at your tap, an average monthly bill would be $9,520 (for 6000 gallons of use).

• We deliver water continuously, 24 hours per day, 365 days per year

• Our staff work days and nights, weekends and holidays to ensure water is there when you need it.

• Our system is monitored and tested daily • We test our water over 30,000 times in a year to ensure it meets all

safety standards.

• Reliability and dependability• With over 5,200 miles of pipeline, we work hard to prevent breaks and

outages so our customers have water.