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click click click Automatic 1 2 OPERATING MANUAL ASSEMBLY OPERATION WASH FILTERS Wash filters with cold water at least every month. REGISTER YOUR FREE 5 YEAR GUARANTEE TODAY WASH FILTERS Wash filters with cold water at least every month.

WASH FILTERS - s.productreview.com.au€¦ · 21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs. 22. Turn off all controls before

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Page 1: WASH FILTERS - s.productreview.com.au€¦ · 21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs. 22. Turn off all controls before

click

click

click

Automatic

1

2

OPERATING MANUAL

ASSEMBLY OPERATION

WASH FILTERS Wash filters with cold water at least every month.

REGISTER YOUR FREE 5 YEAR GUARANTEE TOdAY

WASH FILTERS Wash filters with cold water at least every month.

Page 2: WASH FILTERS - s.productreview.com.au€¦ · 21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs. 22. Turn off all controls before

DYSON CUSTOMER CARETHANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE After registering your free 5 year guarantee, your Dyson appliance will be covered for parts and labour for 5 years from the date of purchase, subject to the terms of the guarantee.

If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance.

Most questions can be solved over the phone by one of our trained Dyson Helpline staff.

Alternatively, visit www.dyson.co.uk/support (UK) or www.dyson.ie/support (ROI) for online help, general tips and useful information about Dyson.

Your serial number can be found on your rating plate which is behind the clear bin.

3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE

2

This illustration is for example purposes only.

REGISTERBY MAILComplete and return the form to Dyson in the envelope supplied.

REGISTERBY PHONECall our dedicated Helpline. Open 7am–10pm. 7 days a week.

REGISTERONLINEVisit our website to register your full parts and labour guarantee online.

www.dyson.co.uk/registerwww.dyson.ie/register

UK 0800 298 0298ROI 01 475 7109

DYSON CONTACT DETAILSUK:Website: www.dyson.co.uk/supportDyson Helpline: UK: 0800 298 0298 Open 7am–10pm. 7 days a week. Email: [email protected] Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP England.ROI: Website: www.dyson.ie/support Dyson Helpline: ROI: 01 475 7109 Open 7am–10pm. 7 days a week. Email: [email protected] Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.

Page 3: WASH FILTERS - s.productreview.com.au€¦ · 21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs. 22. Turn off all controls before

IMPORTANT SAFETY INSTRUCTIONSBEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNINGTO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

1. This Dyson appliance is not intended for use by young children or infirm persons with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction by a responsible person concerning use of the appliance to ensure that they can use it safely.

2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.

3. Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.

4. Suitable for dry locations only. Do not use outdoors or on wet surfaces.5. Do not handle any part of the plug or appliance with wet hands.6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service

agent or similarly qualified persons in order to avoid a hazard.7. If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors,

or dropped into water, do not use and contact the Dyson Helpline.8. Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect

reassembly may result in an electric shock or fire.9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a

door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and where it will not be stepped on or tripped over. Do not run the appliance over the cable.

10. Do not unplug by pulling on the cable. To unplug, grasp the plug, not the cable. The use of an extension cable is not recommended.

11. Do not use to pick up water.12. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours

may be present.13. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.14. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the

hose, wand or tools at your eyes or ears or put them in your mouth.15. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything

that may reduce airflow.16. Use only Dyson recommended accessories and replacement parts.17. To avoid a tripping hazard rewind the cable when not in use.18. Do not use without the clear bin and filters in place.19. Do not leave the appliance when plugged in. Unplug when not in use and before servicing.20. Do not pull or carry by cable or use cable as a handle.21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs.22. Turn off all controls before unplugging. Unplug before connecting any tool or accessory.

READ AND SAVE THESE INSTRUCTIONSTHIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY

3

Do not pull on the cable.

Do not store near heat sources.

Do not use near naked flames.

Do not run over the cable.

Do not pick up water or liquids.

Do not pick up burning objects.

Do not use above you on the stairs.

Do not put hands near the brush bar when the appliance is in use.

Page 4: WASH FILTERS - s.productreview.com.au€¦ · 21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs. 22. Turn off all controls before

1

2

click

Automatic

Operation

Emptying the clear bin

Looking for blockages

4

Page 5: WASH FILTERS - s.productreview.com.au€¦ · 21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs. 22. Turn off all controls before

1

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click

Automatic

Carpets or hard floors Attachments

Brush bar clearing obstructions

5

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6

BRUSHBAR MAINTENANCE disassemble

A

B

clickclick

click

click

x10

IMPORTANT!WASH FILTERS

Base plate disassembly

Page 7: WASH FILTERS - s.productreview.com.au€¦ · 21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs. 22. Turn off all controls before

BRUSHBAR MAINTENANCE reassemble

A

B

clickclick

click

click

x10

Wash filters with cold water at least every month. The filters may require more frequent washing if vacuuming fine dust.

Base plate reassembly

7

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8

USING YOUR DYSON APPLIANCEPLEASE READ thE ‘ImPORtANt SAfEtY INStRUCtIONS’ IN thIS DYSON OPERAtING mANUAL bEfORE PROCEEDING.

ASSEmbLY• Lietheapplianceonitsback.• Thecleanerheadfitsontotheconnectionsunderneaththefrontpartoftheball.

Slidethecleanerheadupintothechannelseithersideoftheairway.Pushfirmly:thecleanerheadwillclickintoplaceandtheredlatchwillengage.

• Standtheapplianceupstraight.• Placethehandleandwandassemblyintothegroovesinthetopoftheducton

theappliance.• Pushtheredhandlereleasebuttondown.Slidethehandledowninthegrooves

forabout10cm.Letgoofthebutton.Pullupthehandlegentlyuntilitclicksintoplace–theredhandlereleasebuttonwillpopup.

• Connectthewandandthehose.Makesuretheyareseatedintherecessofthe handle.

• Pushtheredhandlereleasebuttondownwhilstpressingtheredbuttononthehose.Slidethehandledownintoplaceinthemachine.Theredhandlereleasebuttonwillremaindown.Thisisthestorage position.

• Closethewandcap.• Tofitthetoolholder,firstremovethecycloneandclearbinassembly:releaseit

bypressingtheredbuttonatthetopofthecyclone.• Slidethetoolholderontothebackoftheappliance,justabovetheball,as

shown.Pressthetoolholderonwithyourthumbs,whileholdingthefrontoftheappliancewithyourfingers.Thefittingistight,souseaconstant,firmpressure.(Pleasenote:Thetoolholderisnotdesignedtoberemoved.)

• Refitthecycloneandclearbinunit.• Attachthetools.• Windthecablearoundthecablehooks.Securewiththeclip.• Towatchashortonlinevideovisit:

UK–www.dyson.co.uk/dc50gettingstartedROI–www.dyson.ie/dc50gettingstarted

OPERAtION• Unwindthecable.• Plugtheapplianceintothemainselectricitysupply.• Touse,pullupthehandletoextendit.Theredhandlereleasebuttonwillpop

up.Reclinetheappliancebypullingbackwardsonthehandle.• Toswitch‘ON’or‘OFF’presstheredpowerbutton,locatedasshown.• Afteruse,returntheappliancetotheuprightposition,pushingitfirmlyinto

place.Thestabiliserwheelswillautomaticallylower.• Toretractthehandle,makesurethehoseandwandareseatedintherecessof

thehandle.• Pushtheredhandlereleasebuttondown.Slidethehandledownintoplacein

theappliance.• Thenunplugtheappliance,coilthecablesafelyandputtheapplianceaway.• Switch‘OFF’theappliance,unplugandensureitisuprightbefore:

– changingorusingtools– removingthehoseorairwayinspectionparts.

• Usethecyclonecarryhandletocarrytheappliance.• Thewandcanbeusedwhenthehandleisretractedorextended.• Toreleasethewand,openthewandreleasecap.• Pullthewandupandawayfromthehandle.• Inuse,thetoolscanbeattachedtoeitherthehoseorthewand.• Toattachthetoolstothehose,presstheredreleasebuttonintheconnecting

collarandremovethewandfromthehose.• Torefit,removetoolsandplacethewandintothehoseuntiltheredbuttonclicks

intoplace.• Presstheredbuttononthehose.Slidethewandintothehose.• Makesurethewandandhoseareseatedintherecessofthehandle.

Thehosemustbecontracted.• Ifthehandleisextended,holdthecollarwiththecablehookonitandslideit

downintherecessofthehandle–itwillclickintoplace.Makesurethetopofthewandclicksintoplaceinthetopofthehandleatthesametime.Closethewand cap.

• Presstheredhandlereleasebuttondownandslidethehandledownintothe appliance.

• Ifthehandleiscontracted(i.e.inthelowstorageposition),makesurethecollarwiththecablehookisseatedintherecessofthehandle.Slidethewanddownintothehosesothetopofthewandclicksintoplaceinthetopofthehandleatthesametime.

CARPEtS OR hARD fLOORS• Thebrushbarwillalwaysdefaultto‘ON’(spinning)eachtimeyouswitchthe

appliance‘ON’andreclineitforcleaning.• Thebrushbarwillnotrotatewhentheapplianceisupright.• Toswitchthebrushbar‘OFF’(e.g.fordelicaterugsandfloors):

– switchtheappliance‘ON’– reclinetheappliance– pressthebrushbar‘ON/OFF’button–thebrushbarwillstopspinning.

• Thebrushbarwillautomaticallystopifitbecomesobstructed.See‘Brushbar–clearingobstructions’.

• Beforevacuumingyourflooring,rugsandcarpets,checkthemanufacturer’srecommendedcleaninginstructions.

• Somecarpetsmayfuzzifarotatingbrushbarisusedwhenvacuuming.Ifthishappens,werecommendvacuumingwiththebrushbarswitched‘OFF’andconsultingwiththeflooringmanufacturer.

• Thebrushbarontheappliancemaydamagesomecarpettypes.Ifyouareunsure,turn‘OFF’thebrushbar.

LOOKING AftER YOUR DYSON APPLIANCE• Donotcarryoutanymaintenanceorrepairworkotherthanthatshowninthis

DysonOperatingManual,oradvisedbytheDysonHelpline.• OnlyusepartsrecommendedbyDyson.Ifyoudonotthiscouldinvalidate

your guarantee.• Storetheapplianceindoors.Donotuseorstoreitbelow0°C(32°F).Ensurethe

applianceisatroomtemperaturebeforeoperating.• Cleantheapplianceonlywithadrycloth.Donotuseanylubricants,cleaning

agents,polishesorairfreshenersonanypartoftheappliance.

• Ifusedinagarage,alwayswipethebaseplate,ballandstabiliserwheelswithadryclothaftervacuumingtocleanoffanysand,dirtorpebblesthatcoulddamagedelicatefloors.

VACUUmING CAUtION:

• Donotusewithouttheclearbinandfiltersinplace.• Finedirtsuchasplasterdustorflourshouldonlybevacuumedinvery

small amounts.• Donotusetheappliancetopickupsharphardobjects,smalltoys,pins,paper

clips,etc.Theymaydamagetheappliance.• Whenvacuuming,certaincarpetsmaygeneratesmallstaticchargesinthe

clearbinorwand.Theseareharmlessandarenotassociatedwiththemainselectricitysupply.Tominimiseanyeffectfromthis,donotputyourhandorinsertanyobjectintotheclearbinunlessyouhavefirstemptieditandrinseditoutwithcoldwater(see‘Cleaningtheclearbin’).

• Powerfulsuctioncancausethehoseto‘pullback’–pleasetakecare.• Donotworkwiththeapplianceaboveyouonthestairs.Whencleaningstairsit

isrecommendedthatthehandleisnotextendedandthatyouuseatoolontheendofthehoseratherthanthewand.

• Donotputtheapplianceonchairs,tables,etc.• Beforevacuuminghighlypolishedfloors,suchaswoodorlino,firstcheckthat

theundersideofthefloortoolanditsbrushesarefreefromforeignobjectsthatcouldcausemarking.

• Donotleavethecleanerheadinoneplaceondelicatefloors.

EmPtYING thE CLEAR bIN• EmptyassoonasthedirtreachestheleveloftheMAXmark–donotoverfill.• Switch‘OFF’andunplugbeforeemptyingtheclearbin.• Toremovethecycloneandclearbinunit,pressdownontheredbuttononthe

topofthecarryinghandleonthecyclone.• Toreleasethedirt,pressallthewaydownonthesameredbuttononthetopof

thecarryinghandleonthecyclone.• Tominimisedust/allergencontactwhenemptying,encasetheclearbintightlyin

aplasticbagandempty.• Removetheclearbincarefullyfromthebag.• Sealthebagtightly,disposeasnormal.• Torefit:

– ensuretheairwayinthebinbaseisclearofdustanddirt– closetheclearbinbasesoitclicksintoplace– pushthecycloneandclearbinunitintothemainbodyoftheappliance;itwillclickintoplace– ensurethecycloneandclearbinunitissecure.

Forafreefactsheetvisit:www.dyson.co.uk/technology/allergy

CLEANING thE CLEAR bIN• Removethecycloneandclearbin(instructionsabove).• Toseparatethecycloneunitfromtheclearbinpresstheredbuttontoopen

theclearbinbase.Thisexposesasmallsilverbuttonbehindtheredopeningmechanism.Pressthesilverbutton(onitsribbedarea)andseparatethecycloneunitfromtheclearbin.

• Cleantheclearbinwithcoldwateronly.• Ensuretheclearbiniscompletelydrybeforereplacing.• Donotusedetergents,polishesorairfreshenerstocleantheclearbin.• Donotputtheclearbininadishwasher.• Donotimmersethewholecycloneinwaterorpourwaterintothecyclones.• Cleanthecycloneshroudwithadryclothordrybrushtoremovelintanddust.• Torefit:

– fitthecycloneshroudintotheclearbinsothatthesilverbuttonclicksand engages– closetheclearbinbasesoitclicksintoplace– pushthecycloneandclearbinunitintothemainbodyoftheappliance;itwillclickintoplace– ensurethecycloneandclearbinunitissecure.

WAShING YOUR fILtERS• Yourappliancehastwowashablefilters,locatedasshown.• Checkandwashthefiltersonceamonthtomaintainperformance.• Switch‘OFF’andunplugbeforecheckingorremovingthefilters.• Thefiltersmayrequiremorefrequentwashingifvacuumingfinedust.• Washwithcoldwateronly.Donotusedetergents.• Donotputthefiltersinadishwasher,washingmachine,tumbledryer,oven,

microwaveornearanakedflame.

filter A • Removethecycloneandclearbin(instructionsabove).• Releasethecatchonthefrontofthecyclonehandle.Swingthehandleback.• Liftoutthefilter.• Washthefilterwithcoldwateronly.Holdunderatapandrunwaterthroughthe

openenduntilthewaterrunsclear.Turnupsidedownandtapout.• Squeezeandtwistwithbothhandstomakesuretheexcesswaterisremoved.• Runwaterovertheoutsideofthefilteruntilthewaterrunsclear.• Squeezeandtwistwithbothhandstomakesuretheexcesswaterisremoved.• Standthefilteronitswide,openendtodry.Leavetodrycompletelyfora

minimumof24hours.• Replacethefilterintothecyclone.Swingthehandlebackintoplace.Ensurethe

latchclickstoengageandissecure.Fitthecycloneandclearbinunitontotheappliance(instructionsabove).

filter b• Lietheapplianceonitsside.• ToremovefilterB:

– turnthebluecentrallockingdialontheoutercoveroftheballanti-clockwiseuntilthecoverisreleased– liftoffthecover– turnthefilterone-quarteranti-clockwisetorelease.

• Washthefilterwithcoldwateronly.• FilterBshouldberinsedandtappedoutuntilthewaterrunsclear,thentapped

outagaintoensureallexcesswaterisremoved.(Tapontheplasticrim,notthefiltermaterial.)Leavetodrycompletelyforaminimumof24hours.

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9

• Itisnormalforthefilterintheballtoturngreyincolour.• TorefitfilterB:

– refitthefilterontotheball– securethefilterbyturningitclockwisesothewhitearrowsalign.

• Whenrefittingtheoutercoveroftheball,keepturningthecentrallockingdialclockwise.Whenitstartstoclickitislocked.

• Towatchashortonlinevideovisit:UK–www.dyson.co.uk/dc50filterwashROI–www.dyson.ie/dc50filterwash

BLOCKAGES – THERMAL CUT-OUT• Thisapplianceisfittedwithanautomaticallyresettingthermalcut-out.• Largeitemsmayblockthetoolsorwandinlet.Ifanypartbecomesblockedthe

appliancemayoverheatandautomaticallycut-out.• Ifthishappens,followtheinstructionsbelowin‘Lookingforblockages’.

LOOKING FOR BLOCKAGES• Switch‘OFF’andunplugbeforelookingforblockages.Failuretodosocould

resultinpersonalinjury.• Leavetocooldownfor1-2hoursbeforecheckingthefiltersorforblockages.• Clearanyblockagebeforerestarting.• Lookforblockagesinthewand,airwaysandcleanerhead.• Toreleasethehosefromthemachine,youwillneedtoremovethewand.• Openthewandreleasecap.• Pullthewandupandawayfromthehandle.• Presstheredreleasebuttonintheconnectingcollarandremovethewandfrom

thehose.• Releasethehosefromtheappliancebypressingtheredtabonthebaseofthe

hose– youcanseeitfromthefrontoftheappliance.• Checkforblockagesinthehose.• Bewareofsharpobjectswhencheckingforblockages.• Torefitthehose,aligntheguidesonthebaseofthehosewiththechannelsin

theneckoftheairway.Ensuretheredtabfacesthefrontoftheappliance.Pushthehoseon.Itwillclickintoplace.Torefitthewandfollowtheinstructionsaboveinthe‘Operation’section.

• Toremovethebaseplatetoaccessanobstruction,see‘Baseplate–disassembly/reassembly’.

• Tolookforblockagesinthefrontairwaybetweentheballandthecleanerheadyouwillneedtoremovethecleanerhead:see‘Baseplate–disassembly/reassembly’belowonhowtodothis.

• Tolookforblockagesintherearairwaybetweentheballandthecleanerheadyouwillneedtoreleasetheelasticatedrearconnection.Pulltheplasticconnectortowardsyoutoreleasefromtheupperairway.Toreplaceit,pullitalittlewayoutonthehorizontalsothatitalignswiththeupperairway.Gentlyreleaseitsoitpullsitselfbackintoplace.

• Bewareofsharpobjectswhencheckingforblockages.• Refitallpartssecurelybeforeusing.• Clearingblockagesisnotcoveredbyyourguarantee.

BRUSH BAR – CLEARING OBSTRUCTIONS• Ifyourbrushbarisobstructed,itmayshut‘OFF’.Ifthishappens,youwillneed

toremovetheblockage.• Switch‘OFF’andunplugbeforeproceeding.Failuretodosocouldresultin

personalinjury.• Bewareofsharpobjectswhenclearingobstructions.• Ifyoustillcannotcleartheobstruction,pleasefollowtheinstructionsbelowto

removethebaseplate.Thisgivesmoreaccesstotheobstruction.Alternatively,contactaDysonexpertontheDysonHelplineorvisitthewebsite.Clearingbrushbarobstructionsisnotcoveredbyyourguarantee.

BASE PLATE – DISASSEMBLY/REASSEMBLY• Switch‘OFF’andunplugbeforeproceeding.Failuretodosocouldresultin

personalinjury.• Lietheapplianceonitsfront.• Thereisaredlatchontheconnectionbetweentheballandcleanerhead.Slide

ittowardstheball,supportingtheapplianceasyoudoso.• Pullthecleanerheadawayfromtheappliance.Useaconstant,firmpressure.• Ateachendofthecleanerheadaretworedlevers:

– pivottheleversupandouttowardstheendofthecleanerheaduntiltheyclick– hingethebaseplateopen.

• Bewareofsharpobjectswhenclearingobstructions.• Torefitthebaseplate,hingeitclosed.• Tosecurethebaseplatepivotbothleversbackintopositionsotheyareflush

withthesurfaceofthecleanerhead.• Laytheapplianceonitsback.• Fitthecleanerheadbackontotheconnectionsunderneaththefrontpartofthe

ball.Slidethecleanerheadupintothechannelseithersideoftheairway.Pushfirmly:thecleanerheadwillclickintoplaceandtheredlatchwillengage.

BRUSH BAR – TROUBLESHOOTINGIfthebrushbarhasstoppedspinning,followtheinstructionsaboveonclearingobstructions.Alternatively,contactaDysonexpertontheDysonHelplineorvisitthewebsite.

• Towatchashortonlinevideovisit:UK–www.dyson.co.uk/dc50brushbarmaintenanceROI–www.dyson.ie/dc50brushbarmaintenance

DISPOSAL INFORMATIONDysonproductsaremadefromhighgraderecyclablematerials.Pleasedisposeofthisproductresponsiblyandrecyclewherepossible.

GUARANTEE TERMS & CONDITIONS DYSON CUSTOMER CARETHANKYOUFORCHOOSINGTOBUYADYSONAPPLIANCEAfterregisteringyourfree5yearguarantee,yourDysonappliancewillbecoveredforpartsandlabourfor5yearsfromthedateofpurchase,subjecttothetermsoftheguarantee.

IfyouhaveanyquestionsaboutyourDysonappliance,calltheDysonHelplinewithyourserialnumberanddetailsofwhere/whenyouboughttheappliance.MostquestionscanbesolvedoverthephonebyoneofourtrainedDysonHelplinestaff.Alternatively,visitwww.dyson.co.uk/support(UK)orwww.dyson.ie/support(ROI)foronlinehelp,generaltipsandusefulinformationaboutDyson.IfyourDysonapplianceneedsaservice,calltheDysonHelplinesowecandiscusstheavailableoptions.IfyourDysonapplianceisunderguarantee,andtherepairiscovered,itwillberepairedatnocost.

PLEASE REGISTER AS A DYSON APPLIANCE OWNERTohelpusensureyoureceivepromptandefficientservice,pleaseregisterasaDysonapplianceowner.Therearethreewaystodothis:

• Onlineatwww.dyson.co.uk/register(UK)orwww.dyson.ie/support(ROI).• TelephonetheDysonHelpline.• Completetheenclosedformandpostittous.

ThiswillconfirmownershipofyourDysonapplianceintheeventofaninsuranceloss,andenableustocontactyouifnecessary.Yourserialnumbercanbefoundonyourratingplatewhichisbehindtheclear bin.

LIMITED 5 YEAR GUARANTEETERMSANDCONDITIONSOFTHEDYSON5YEARLIMITEDGUARANTEE

WHAT IS COVEREDTherepairorreplacementofyourDysonappliance(atDyson’sdiscretion)ifitisfoundtobedefectiveduetofaultymaterials,workmanshiporfunctionwithin5yearsofpurchaseordelivery(ifanypartisnolongeravailableoroutofmanufactureDysonwillreplaceitwithafunctionalreplacementpart).Theguaranteewillonlybevalid(i)iftheapplianceisusedinthecountryinwhichitwassoldor(ii),iftheapplianceisusedinAustria,Belgium,France,Germany,Ireland,Italy,Netherlands,SpainortheUnitedKingdomandthesamemodelasthisapplianceissoldatthesamevoltageratingintherelevantcountry.

WHAT IS NOT COVEREDDysondoesnotguaranteetherepairorreplacementofaproductwhereadefectistheresultof:

• Accidentaldamage.• Faultscausedbynegligentuseorcare,misuse,neglect,carelessoperation

or handlingoftheappliancewhichisnotinaccordancewiththeDysonOperatingManual.

• Useoftheapplianceforanythingotherthannormaldomestichouseholdpurposes.

• Useofpartsnotassembledorinstalledinaccordancewiththeinstructionsof Dyson.

• UseofpartsandaccessorieswhicharenotgenuineDysoncomponents.• Faultyinstallation(exceptwhereinstalledbyDyson).• RepairsoralterationscarriedoutbypartiesotherthanDysonorits

authorised agents.• Blockages–pleaserefertotheDysonOperatingManualfordetailsofhowto

lookforandclearblockages.• Normalwearandtear(e.g.fuse,brushbar,etc.).

Ifyouareinanydoubtastowhatiscoveredbyyourguarantee,pleasecontact Dyson.

SUMMARY OF COVER• Theguaranteebecomeseffectiveatthedateofpurchase(orthedateofdelivery

ifthisislater).• Youmustprovideproofof(boththeoriginalandanysubsequent)delivery/

purchasebeforeanyworkcanbecarriedoutonyourDysonappliance.Withoutthisproof,anyworkcarriedoutwillbechargeable.Keepyourreceiptordelivery note.

• AllworkwillbecarriedoutbyDysonoritsauthorisedagents.• AnypartswhicharereplacedwillbecomethepropertyofDyson.• TherepairorreplacementofyourDysonapplianceunderguaranteewillnot

extendtheperiodofguarantee.• Theguaranteeprovidesbenefitswhichareadditionaltoanddonotaffectyour

statutoryrightsasaconsumer.

ABOUT YOUR PRIVACY• YourinformationwillbeheldbyDysonLimitedanditsagentsforpromotional,

marketingandservicingpurposes.• Ifyourpersonaldetailschange,ifyouchangeyourmindaboutanyofyour

marketingpreferencesorifyouhaveanyqueriesabouthowweuseyourinformation,pleasecontactDysonLimited.

• Formoreinformationonhowweprotectyourprivacy,pleaseseeourprivacypolicyontheDysonwebsite.

DYSON CONTACT DETAILSUK:Website:www.dyson.co.uk/supportDysonHelpline:UK: 0800 298 0298Open7am–10pm.7daysaweek.Email:[email protected]:DysonLimited,TetburyHill,Malmesbury,WiltshireSN16 0RPEngland.ROI:Website:www.dyson.ie/supportDysonHelpline:ROI: 01 475 7109Open7am–10pm.7daysaweek.Email:[email protected]:Unit10,GrantsLane,GreenogueBusinessPark,Rathcoole,Dublin24.

PRODUCT INFORMATIONPleasenote:Smalldetailsmayvaryfromthoseshown.

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www.dyson.com

Dyson Customer CareAfter registering your free 5 year guarantee, your Dyson appliance will be covered for parts and labour for 5 years from the date of purchase, subject to the terms of the guarantee.If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance. Most questions can be solved over the phone by one of our trained Dyson Helpline staff.

JN.52037 PN.25809-02-02 11.10.12

DYSON CONTACT DETAILSUK:Website: www.dyson.co.uk/supportDyson Helpline: UK: 0800 298 0298 Open 7am–10pm. 7 days a week. Email: [email protected] Address: Dyson Limited, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP England.ROI: Website: www.dyson.ie/support Dyson Helpline: ROI: 01 475 7109 Open 7am–10pm. 7 days a week. Email: [email protected] Address: Unit 10, Grants Lane, Greenogue Business Park, Rathcoole, Dublin 24.

IMPORTANT!WASH FILTERS

Wash filters with cold water at least every month. The filters may require more frequent washing if vacuuming fine dust.

Page 11: WASH FILTERS - s.productreview.com.au€¦ · 21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs. 22. Turn off all controls before
Page 12: WASH FILTERS - s.productreview.com.au€¦ · 21. Use extra care when cleaning on stairs. Do not work with the appliance above you on the stairs. 22. Turn off all controls before

GUARANTEE FORM

REGISTERBY MAILComplete and return the form to Dyson in the envelope supplied.

REGISTERBY PHONECall our dedicated Helpline. Open 7am–10pm.7 days a week.

REGISTERONLINEVisit our website to register your full parts and labour guarantee online.

www.dyson.com/registerUK 0800 298 0298ROI 01 475 7109

3 EASY WAYS TO REGISTER YOUR FREE 5 YEAR GUARANTEE

Serial number

As a Dyson appliance owner, you can hear about Dyson inventions, services and products before anyone else. If it’s okay to contact you, please let us know how we may do this.

By mail Yes No By phone Yes No By email Yes No By text message Yes No

We sometimes ask other companies (such as market researchers) to contact owners on our behalf. We do this to get feedback on ideas or ask you to try new products and services. Would this be okay?

Yes No

Date of purchase / / Country of purchase UK ROI

Title Surname

First name

Address

Postcode email

Telephone Mobile