48
1 DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 3 Yr/ 5 Yr/ 5 Yr/ 7 Yr/ 7 Yr/ 8 Yr/ 12,000 24,000 36,000 50,000 Unlmtd 50,000 100,000 70,000 100,000 80,000 Lifetime Basic Limited Warranty Coverage Special Extended Warranty Coverage Anti-Corrosion Perforation Limited Warranty: All Panels Outer Panels Federal Emission Warranty -Light Duty Truck Federal Emission Warranty - Specified Components - Light Duty Truck Federal Emission Warranty - Heavy Duty Truck California Emission Warranty - Light & Medium Duty Truck California Emission Warranty - Specified Com- ponents - Light/Med Duty & Med Duty Diesel Cummins Diesel Engine Components Limited Warranty Noise Emission Warranty - Heavy Duty WARRANTY COVERAGE AT A GLANCE © 2005 DaimlerChrysler Corporation

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DESCRIPTION 1 Yr/ 2 Yr/ 3 Yr/ 3 Yr/ 3 Yr/ 5 Yr/ 5 Yr/ 7 Yr/ 7 Yr/ 8 Yr/ 12,000 24,000 36,000 50,000 Unlmtd 50,000 100,000 70,000 100,000 80,000 Lifetime

Basic Limited Warranty Coverage

Special Extended Warranty Coverage

Anti-Corrosion Perforation Limited Warranty: All Panels

Outer Panels

Federal Emission Warranty -Light Duty Truck

Federal Emission Warranty -Specified Components - Light Duty Truck

Federal Emission Warranty -Heavy Duty Truck

California Emission Warranty -Light & Medium Duty Truck

California Emission Warranty - Specified Com- ponents - Light/Med Duty & Med Duty Diesel

Cummins Diesel EngineComponents Limited Warranty

Noise Emission Warranty - Heavy Duty

WARRANTY COVERAGE AT A GLANCE

© 2005 DaimlerChrysler Corporation

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TABLE OF CONTENTS

1. Your Legal Rights UnderThese Limited Warranties . . . . . . . . . . . . . . . . . . . . 4

2. What’s Covered Under DaimlerChrysler's Warranties2.1 Basic Limited Warranty . . . . . . . . . . . . . . . . . . . 52.2 Cummins Diesel Engine Limited Warranty . . . . . . . 82.3 Corrosion Warranty . . . . . . . . . . . . . . . . . . . 102.4 Restraint System Limited Warranty . . . . . . . 11

3. What’s Not Covered3.1 Modifications Not Covered. . . . . . . . . . . . . 123.2 Environmental Factors Not Covered . . . . . . 133.3 Maintenance Costs Not Covered. . . . . . . . . . 133.4 Racing Not Covered . . . . . . . . . . . . . . . 14

3.5 Certain Kinds of CorrosionNot Covered . . . . . . . . . . . . . . . . . . . . . . . .14

3.6 Other Exclusions . . . . . . . . . . . . . . . . . . . . .153.7 Total Loss, Salvage, Junk, or Scrap

Trucks Not Covered. . . . . . . . . . . . . . . . . . . . 163.8 Restricted Warranty . . . . . . . . . . . . . . . . . . . . .16

4. Other Terms of Your Warranties4.1 Exchanged Parts May Be Used in

Warranty Repairs . . . . . . . . . . . . . . . . . . . . 174.2 Pre-Delivery Service. . . . . . . . . . . . . . . . . . . 184.3 Production Changes . . . . . . . . . . . . . . . . . . . 184.4 Governing Law and Other Terms . . . . . . . . . . . .18

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TABLE OF CONTENTS

5. Emission Warranties Required by Law5.1 Federal Emission Warranty - Light

Duty Truck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195.2 Emission Performance Warranty . . . . . . . . . . . . . . 215.3 Federal Emission Warranty - Heavy

Duty Truck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215.4 California Emission Warranty . . . . . . . . . . . . . . . . . 235.5 Noise Emission Warranty . . . . . . . . . . . . . . . . . . . . 32

6. How to Get Warranty Service6.1 Where to Take Your Truck . . . . . . . . . . . . . . . 356.2 How To Get Tow Service - U.S. or Canada Only . . .376.3 Emergency Warranty Repairs . . . . . . . . . . . . 386.4 Getting Service Under the Federal

Emission Performance Warranties . . . . . . . . 386.5 Getting Service Under the

California Emission Warranties . . . . . . . . 39

7. How to Deal with Warranty Problems7.1 Steps to Take . . . . . . . . . . . . . . . . . . . . . . . . .427.2 Helpful Addresses and Telephone

Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

8. Optional Service Contract . . . . . . . . . . . . . . . . . . 47

9. Maintenance9.1 General Maintenance . . . . . . . . . . . . . . . . . . . 489.2 Where to Go For Maintenance . . . . . . . . . . . .48

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LEGAL RIGHTS

1. Your Legal Rights UnderThese Limited Warranties

The warranties contained in this booklet are the onlyexpress warranties that DaimlerChrysler Motors CompanyLLC ("DaimlerChrysler") makes for your vehicle. Thesewarranties give you specific legal rights. You may alsohave other rights that vary from state to state. For example,you may have some implied warranties, depending on thestate where your vehicle was sold or is registered.

These implied warranties are limited, to the extent allowedby law, to the time periods covered by the express writtenwarranties contained in this booklet.

If you use your vehicle primarily for business or commer-cial purposes, then these implied warranties do not applyand DaimlerChrysler completely disclaims them to the extentallowed by law. And the implied warranty of fitness for aparticular purpose does not apply if your vehicle is used forracing, even if the vehicle is equipped for racing.

Some states do not allow limitations on how long animplied warranty lasts, so the above limitations may notapply to you.

1.1 Incidental and ConsequentialDamages Not CoveredYour warranties don’t cover any incidental orconsequential damages connected with your vehicle’sfailure, either while under warranty or afterward.Examples of such damages include:• lost time;• inconvenience;• the loss of the use of your vehicle;• the cost of rental vehicles, gasoline, telephone,

travel, or lodging;• the loss of personal or commercial property; and• the loss of revenue.Some states don’t allow incidental or consequentialdamages to be excluded or limited, so this exclusionmay not apply to you.

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2. What's Covered UnderDaimlerChrysler's Warranties

2.1 Basic Limited Warranty

A. Who Is Covered?You are covered by the Basic Limited Warranty ifyou are a purchaser for use of the vehicle.

B. What’s CoveredThe Basic Limited Warranty covers the cost of allparts and labor needed to repair any defective itemon your truck supplied by DaimlerChryslerCorporation that is defective in material, workman-ship or factory preparation. There is no list of

WHAT'S COVERED UNDERDAIMLERCHRYSLER'S WARRANTIES

covered parts since the only exception is tires. Youpay nothing for these repairs. These warranty repairsor adjustments — including all parts and laborconnected with them — will be made by your dealer atno charge, using new or remanufactured parts.

C. Items Covered by Other WarrantiesThe following are covered by separate warrantiesoffered by their makers. They are not covered by theBasic Limited Warranty:

• tires;• Koss headphones; or

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• items added or changed after the truck leftDaimlerChrysler Corporation's manufacturing plant,such as accessories or protection products, or itemschanged because of customization or van conver-sion.

Be sure you get a copy of any warranty that applies tothese items from your dealer, or from the maker of theproduct. You can find the tire and Koss headphonewarranty statements in your Owner’s LiteraturePackage.

D. Towing Costs Are Covered Under CertainCircumstancesThe Basic Limited Warranty covers the cost of towingyour truck to the nearest Chrysler, Dodge or Jeepdealer if your truck can’t be driven because a covered

part has failed. If you choose to go to another dealer-ship, you will be responsible for the cost if the extradistance exceeds 10 miles. See Section 6.2 for informa-tion on how to get towing service in the United Statesand Canada.

E. When It BeginsThe Basic Limited Warranty begins on either of thefollowing dates, whichever is earlier:

• the date you take delivery of the truck; or• the date when the truck was first put into service —

for example, as a dealer “demo” or as aDaimlerChrysler Corporation company truck.

WHAT'S COVERED UNDERDAIMLERCHRYSLER'S WARRANTIES

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F. When It EndsThe Basic Limited Warranty lasts for 36 months from thedate it begins or for 36,000 miles on the odometer,whichever occurs first. But the following items arecovered only for 12 months or for 12,000 miles on theodometer, whichever occurs first:

• brakes (rotors, pads, linings, and drums);• wiper blades;• clutch discs or modular clutch assembly (as equipped);• windshield and rear window; and• wheel alignment and wheel balancing

G. Registration and Operation RequirementsThe Basic Limited Warranty covers your truckonly if:

• it was built for sale in the U.S.;• it’s registered in the U.S.;• it’s driven mainly in the U.S. or Canada; and• it’s operated and maintained in the manner

described in your Owner’s Manual.

WHAT'S COVERED UNDERDAIMLERCHRYSLER'S WARRANTIES

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2.2 Cummins Diesel Engine LimitedWarranty

A. Who Is Covered?You are covered by the Cummins Diesel EngineLimited Warranty for up to 5 years or 100,000 mileson the odometer, whichever comes first.

B. What's CoveredIn vehicles equipped with a Cummins DieselEngine, ONLY the following engine parts andcomponents are covered by the Cummins DieselEngine Limited Warranty:

• cylinder block and all internal parts• cylinder head assemblies

H. If Your Truck Leaves the United States(We Include U.S. Possessions and Territo-ries as Part of the United States for WarrantyPurposes):EXCEPT WHERE SPECIFICALLY REQUIREDBY LAW, THERE IS NO WARRANTY COVER-AGE ON THIS TRUCK IF IT IS SOLD IN ORREGISTERED IN COUNTRIES OTHER THANTHE UNITED STATES.

This policy does not apply to trucks that havereceived authorization for export from DaimlerChrysler.Dealers may not give authorization for export. Youshould consult an authorized dealer to determine thistruck's warranty coverage if you have any questions.

This policy does not apply to trucks registered toU.S. government officials or military personnel onassignment outside of the United States.

WHAT'S COVERED UNDERDAIMLERCHRYSLER'S WARRANTIES

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• core plugs• fuel injection pump & injectors• gaskets and seals for listed components• intake and exhaust manifold• oil pan• oil pump• timing gear drive belts and/or chains and cover• turbocharger housing and internal parts• valve covers• water pump and housing

C. When It BeginsThe Cummins Diesel Engine Warranty begins at theend of the Basic Limited Warranty, on either of thefollowing dates, whichever is earlier:

• the date your truck has been in service formore than 36 months; or

• the date you've put more than 36, 000 miles onthe odometer.

D. Towing Costs Are CoveredThe Cummins Diesel Engine Limited Warranty coversthe cost of towing your truck to the nearest Dodgedealer if your vehicle cannot be driven because acovered part has failed. If you choose to go toanother dealership, you will be responsible for thecost if the extra distance exceeds 10 miles. SeeSection 6.2 for information on how to get towingservice in the United States and Canada.

WHAT'S COVERED UNDERDAIMLERCHRYSLER'S WARRANTIES

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2.3 Corrosion Warranty

A. Who Is Covered?You are covered if you are a purchaser for use ofthe vehicle.

B. What's CoveredThis warranty covers the cost of all parts andlabor needed to repair or replace any sheet metalpanels that get holes from rust or other corrosion.If a hole occurs because of something other thancorrosion, this warranty does not apply. Cos-metic or surface corrosion — resulting, forexample, from stone chips or scratches in thepaint — is not covered. For more details on whatisn’t covered by this warranty, see 3.5.

C. How Long It LastsThis warranty starts when your Basic LimitedWarranty begins under 2.1(E).

This warranty has two time-and-mileage limits:

• For sheet metal panels, the limit is 36 months,with no mileage limit.

• For an outer-body sheet metal panel — onethat is finish-painted and that someone cansee when walking around the truck — thelimits are 5 years or 100,000 miles on theodometer, whichever occurs first.

WHAT'S COVERED UNDERDAIMLERCHRYSLER'S WARRANTIES

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2.4 Restraint System Limited Warranty(Vehicles sold and registered in theState of Kansas only)

For vehicles sold and registered in the State ofKansas, seatbelts and related seatbelt componentsare warranted against defects in workmanship andmaterials for 10 years, regardless of mileage. Thiswarranty does not cover replacement of seatbelts andrelated components required as the result of collision.

WHAT'S COVERED UNDERDAIMLERCHRYSLER'S WARRANTIES

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3. What's Not Covered3.1 Modifications Not Covered

A. Some Modifications Don’t Void theWarranties But Aren’t CoveredCertain changes that you might make to your truckdo not, by themselves, void the warranties describedin this booklet. Examples of some of these changesare:

• installing non-DaimlerChrysler MotorsCompany LLC ("DaimlerChrysler") parts,components, or equipment (such as a non-DaimlerChrysler radio or speed control); and

• using special non-DaimlerChrysler materials oradditives.

But your warranties don’t cover any part thatDaimlerChrysler didn’t supply or is not certified for useon your truck. Nor do they cover the costs of any repairsor adjustments that might be caused or needed becauseof the installation or use of non-DaimlerChrysler parts,components, equipment, materials, or additives.

Performance or racing parts are considered to be non-DaimlerChrysler parts. Repairs or adjustments caused bytheir use are not covered under your warranties.

Examples of the types of alterations not covered are:• installing accessories — except for genuine

DaimlerChrysler / MOPAR accessories installed byan authorized Chrysler, Dodge or Jeep dealer;

• applying rustproofing or other protectionproducts; or

WHAT'S NOT COVERED

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3.2 Environmental Factors Not CoveredYour warranties don’t cover damage caused byenvironmental factors such as airborne fallout, birddroppings, chemicals, tree sap, salt, ocean spray, acidrain, and road hazards. Nor do your warranties coverdamage caused by hailstorms, windstorms, tornadoes,sandstorms, lightning, floods, and earthquakes.

Your warranties do not cover conditions resultingfrom anything impacting the truck. This includescracks and chips in glass, scratches and chips inpainted surfaces, or damage from collision.

3.3 Maintenance Costs Not CoveredYour warranties don’t cover the costs of repairingdamage caused by poor or improper maintenance. Nordo they cover damage caused by the use of contami-nated fuels, or by the use of fuels, oils, lubricants,

• using any refrigerant that DaimlerChrysler orDaimlerChrysler Corporation has not approved.

B. Modifications That WILL Void YourWarrantiesThese actions will void your warranties:• disconnecting, tampering with, or altering the

odometer will void your warranties, unless yourrepairing technician follows the legal require-ments for repairing or replacing odometers; or

• attaching any device that disconnects theodometer will also void your warranties.

WHAT'S NOT COVERED

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cleaners or fluids other than those recommended in yourOwner’s Manual.

The warranties don’t cover the costs of yourtruck’s normal or scheduled maintenance — the partsand services that all trucks routinely need. Some ofthese parts and services, which your warranties don’tcover, include:

• lubrication;• engine tune-ups;• replacing filters, coolant, spark plugs, bulbs, or

fuses (unless those costs result from a coveredrepair);

• cleaning and polishing; and• replacing worn wiper blades, worn brake pads

and linings, or clutch linings.

3.4 Racing Not CoveredYour warranties don’t cover the costs of repairingdamage or conditions caused by racing, nor do theycover the repair of any defects that are found as theresult of participating in a racing event.

3.5 Certain Kinds of Corrosion NotCoveredYour warranties don’t cover the following:

• corrosion caused by accident, damage, abuse,or truck alteration;

• surface corrosion caused by such things asindustrial fallout, sand, salt, hail, and stones;

WHAT'S NOT COVERED

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WHAT'S NOT COVERED

• corrosion caused by the extensive or abnormaltransport of caustic materials like chemicals,acids, and fertilizers; and

• corrosion of special bodies, body conversions,or equipment not made or supplied byDaimlerChrysler Corporation or DaimlerChrysler.

3.6 Other ExclusionsYour warranties don’t cover the costs of repairingdamage or conditions caused by any of the following:

• fire or accident;• abuse or negligence;• misuse — for example, driving over curbs or

overloading;• tampering with the emission systems, or with

a part that could affect the emission systems;

• use of used parts, even if they were originallysupplied by DaimlerChrysler (however, authorizedDaimlerChrysler or MOPAR remanufactured partsare covered);

• windshield or rear window damage from externalobjects;

• any changes made to your truck that don’tcomply with DaimlerChrysler Corporationspecifications; or

• using any fluid that doesn't meet the minimumrecommendations in your Owner's Manual.

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WHAT'S NOT COVERED

3.7 Total Loss, Salvage, Junk, or ScrapTrucks Not CoveredA truck has no warranty coverage of any kind if:

• the truck is declared to be a total loss by aninsurance company;

• the truck is rebuilt after being declared to be atotal loss by an insurance company; or

• the truck is issued a certificate of title indicat-ing that it is designated as “salvage,” “junk,”“rebuilt,” “scrap,” or some similar word.

DaimlerChrysler will deny warranty coverage withoutnotice if it learns that a truck is ineligible for coveragefor any of these reasons.

3.8 Restricted WarrantyYour warranties can also be restricted byDaimlerChrysler. DaimlerChrysler may restrict thewarranty on your truck if the truck is not properlymaintained, or if the truck is abused or neglected, andthe abuse or neglect interferes with the properfunctioning of the truck. If the warranty is restricted,coverage may be denied or subject to approval byDaimlerChrysler before covered repairs are performed.

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4. Other Terms of YourWarranties

4.1 Exchanged Parts May Be Used inWarranty RepairsIn the interest of customer satisfaction,DaimlerChrysler Motors Company LLC("DaimlerChrysler") may offer exchange service on sometruck parts. This service is intended to reduce theamount of time your truck is not available for your usebecause of repairs. Parts used in exchange service maybe new, remanufactured, reconditioned, or repaired,depending on the part involved.

All exchange parts that might be used meet Daimler-Chrysler Corporation standards, and have the samewarranties as new parts.

OTHER TERMS OF YOUR WARRANTIES

Examples of the kinds of parts that might beserviced in this way are:

• engine assemblies;• transmission assemblies;• instrument cluster assemblies;• radios, tape, CD and DVD players;• speedometers; and• powertrain control modules.

To help control suspected ozone-depleting agents,the EPA requires the capture, purification, and reuseof automotive air-conditioning refrigerant gases. Asa result, a repair to the sealed portion of your air-conditioning system may involve the installation ofpurified reclaimed refrigerant.

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4.4 Governing Law and Other TermsAll of the warranties, except for the Federal Emissionsand noise warranty and the California Emissionswarranties, are made under Michigan law, and Michi-gan law will be used to interpret them. Punitive,exemplary or multiple damages may not be recoveredunless applicable state or local law prohibits theirdisclaimer. No person, including DaimlerChrysleremployees or dealers may modify or waive any part ofthese warranties.

4.2 Pre-Delivery ServiceA defect in or damage to the mechanical, electrical,sheet-metal, paint, trim, and other components of yourtruck may have occurred at the factory or while it wasbeing shipped to the dealer.

Such a defect or damage is usually detected andcorrected at the factory. In addition, dealers mustinspect each truck before delivery. They repair anydefects or damage detected before the truck is deliv-ered to you.

4.3 Production ChangesDaimlerChrysler Corporation, DaimlerChrysler and itsdealers reserve the right to make changes in trucksbuilt or sold by them at any time without incurring anyobligation to make the same or similar changes ontrucks previously built or sold.

OTHER TERMS OF YOUR WARRANTIES

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5. Emission Warranties RequiredBy Law

5.1 Federal Emission Warranty - LightDuty Truck

A. Parts Covered for 2 Years or 24,000 MilesFederal law requires DaimlerChrysler MotorsCompany LLC ("DaimlerChrysler") to warrant thefollowing emissions parts for 2 years or 24,000miles, whichever occurs first. DaimlerChryslercovers all of these parts under the Basic LimitedWarranty for 3 years or 36,000 miles, whicheveroccurs first.

• Air system controls;• distributor and its components;• electronic fuel injection system, including

injector;• evaporative-emission canister and controls;• exhaust manifold;• exhaust gas recirculation valve and control

system;• exhaust pipes (between exhaust manifold and

catalyst);• fuel cap and tank assembly, pump, and fuel

lines;• ignition coil and ignition module;• intake manifold;• on-board diagnostic-system components;• oxygen sensors;• positive crankcase-ventilation (PCV) valve or orifice;

EMISSION WARRANTIES REQUIRED BY LAW

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• secondary ignition wires;• spark plugs;• throttle body;• transmission-control module;• vacuum hoses, clamps, and fittings, as well as

tubing used for these components;• vacuum, temperature, altitude, speed, time-

sensitive valves, sensors, and switches used inthese components and systems.

B. Parts Covered for 8 years or 80,000 milesIf your truck has one of the following parts, thisFederal Emission Warranty covers that part for aperiod of 8 years or 80,000 miles, whichever occursfirst.

These limits are counted from the time whenyour Basic Limited Warranty begins under2.1(E). The covered parts are:

• catalytic converter; and• powertrain control module.

C. Additional Emission WarrantiesIf your truck is equipped with a CaliforniaCertified Emission Control System and isregistered in California, Massachusetts, Maineor Vermont, the California Emission Warranty —described in Section 5.4 — also applies.

EMISSION WARRANTIES REQUIRED BY LAW

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5.2 Emission Performance WarrantyThis warranty supplements the federal warrantyunder 5.1. It lasts for 2 years or 24,000 miles on theodometer, whichever occurs first. If your truck hasone of the following parts, catalytic converter andpowertrain control module, this Federal EmissionWarranty covers that part for a period of 8 years or80,000 miles, whichever occurs first. These limits arecounted from the time when your Basic LimitedWarranty begins under 2.1(E). The EmissionPerformance Warranty covers the cost of repairingor adjusting any components or parts that might beneeded for your truck to pass Federal EmissionStandards for a federally approved state or localemissions test, but only if:

• your truck has failed a federally approved stateor local emissions test;

• your truck has been maintained and operatedproperly up until it fails such a test; and

• you face a real penalty — for example, a fine orthe loss of the use of your truck — because thetruck has failed the test.

Section 6.4 explains how to get service under thiswarranty.

5.3 Federal Emission Warranty - HeavyDuty Truck

A. Parts Covered for 5 Years or 50,000 MilesGasoline equipped heavy duty trucks are 2500 and3500 models only.

EMISSION WARRANTIES REQUIRED BY LAW

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Federal law requires DaimlerChrysler to warrantthe following emissions parts for 5 years or 50,000miles, whichever occurs first.

• Air system controls;• catalytic converter;• distributor and its components;• electronic fuel injection system, including

injector;• evaporative-emission canister and controls;• exhaust manifold;• exhaust gas recirculation valve and control

system;• exhaust pipes (between exhaust manifold and

catalyst);• fuel cap and tank assembly, pump, and fuel

lines;

• ignition coil and ignition module;• intake manifold;• on-board diagnostic-system components;• oxygen sensors;• positive crankcase-ventilation (PCV) valve or orifice;• powertrain control module;• secondary ignition wires;• spark plugs;• throttle body;• transmission-control module;• vacuum hoses, clamps, and fittings, as well as

tubing used for these components;• vacuum, temperature, altitude, speed, time-

sensitive valves, sensors, and switches used in these components and systems.

EMISSION WARRANTIES REQUIRED BY LAW

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B. Parts Covered for 5 Years or 100,000 MilesDiesel equipped heavy duty trucks have a separatediesel engine Emission Warranty which covers thefollowing items for 5 years or 100,000 miles. Theselimits are counted from the time when your BasicLimited Warranty begins under 2.1 (E). The coveredparts are:

• exhaust manifold• fuel injection system• injector• intake manifold, and• turbocharger.

NOTE: The Performance Warranty 5.2 does notapply to heavy duty cycle engine equipped trucks.

5.4 California Emission Warranty

Light/Medium Duty Trucks Equipped WithGasoline Engines

Your Warranty Rights and Obligations (AppliesOnly to Trucks Certified for Sale and Registered inthe State of California)The California Air Resources Board is pleased to explain theemission control system warranty on your 2006 model truck.In California, new motor trucks must be designed, built andequipped to meet the State's stringent anti-smog standards.DaimlerChrysler Motors Company LLC ("DaimlerChrysler")must warrant the emission control system on your truck forthe periods of time listed below provided there has been noabuse, neglect or improper maintenance of your truck.

EMISSION WARRANTIES REQUIRED BY LAW

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inspection. This is your emission control systemPERFORMANCE WARRANTY.

2. If any emission-related part on your truck is defective,the part will be repaired or replaced by

DaimlerChrysler. This is your short-term emissioncontrol system DEFECTS WARRANTY.

For 7 years or 70,000 miles, whichever first occurs:

1. If an emission-related part listed in this warrantybooklet specially noted with coverage for 7 years or70,000 miles is defective, the part will be repaired orreplaced by DaimlerChrysler. This is your long-termemission control system DEFECTS WARRANTY.

Your emission control system may include parts suchas the fuel-injection system, the ignition system, catalyticconverter, and powertrain control module. Also includedmay be hoses, belts, connectors and other emission-relatedassemblies.

Where a warrantable condition exists, DaimlerChrysler willrepair your truck at no cost to you, including diagnosis, partsand labor.

MANUFACTURER'S WARRANTY COVERAGE

For 3 years or 50,000 miles, whichever firstoccurs:

1. If your truck fails a Smog Check inspection, all neces-sary repairs and adjustments will be made byDaimlerChrysler to ensure that your truck passes the

EMISSION WARRANTIES REQUIRED BY LAW

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Owner's Warranty Responsibilities:

-- As the truck owner, you are responsible for theperformance of the required maintenance listedin your owner's manual. DaimlerChrysler recom-mends that you retain all receipts covering mainte-nance on your truck, but DaimlerChrysler cannotdeny warranty solely for the lack of receipts or foryour failure to ensure the performance of all sched-uled maintenance.

-- You are responsible for presenting your truck to aChrysler, Dodge or Jeep dealer as soon as a problemexists. The warranty repairs should be completed ina reasonable amount of time, not to exceed 30 days.

-- As the truck owner, you should also be aware thatDaimlerChrysler may deny your warranty coverage ifyour truck or a part has failed due to abuse, neglect,improper maintenance or unapproved modifications.

If you have any questions regarding your warranty rightsand responsibilities, you should contact theDaimlerChrysler National Customer Relations at (800) 992-1997 or the California Air Resources Board at 9480 Telstar,Suite 4, El Monte, CA 91731.

A. Parts and Performance Covered for 3 Yearsor 50,000 Miles, Whichever Occurs FirstCalifornia law requires DaimlerChrysler to warrant that ifany emission-related part on your truck is defective,DaimlerChrysler will repair or replace the part. The repairor replacement will be made at no charge to you for

EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd.

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diagnosis, parts or labor. Any other parts damagedby the failure of a defective part will also be repairedor replaced.

In addition, if your truck fails a smog check inspec-tion, DaimlerChrysler will make all necessary repairsand adjustments to ensure that your truck passes theinspection. Your emission control system may include partssuch as the fuel injection system, ignition system,catalytic converter and powertrain control module.Also included may be hoses, belts, connectors andother emission-related assemblies.

B. Parts Covered for 7 Years or 70,000 Miles,Whichever Occurs FirstDaimlerChrysler also warrants that every part listedbelow — if installed as original equipment — is freefrom defects. These parts are:

• fuel tank (26, 34 and 35 gal)• intake manifold - 8.3L• throttle body - 8.3L

Where parts are scheduled for replacement as requiredmaintenance, this warranty applies until the first sched-uled maintenance point listed in the owner's manual.

EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd.

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C. Parts Covered for 8 Years or 80,000 Miles,Whichever Occurs First(See Federal Emission Warranty 5.1.B).

• catalytic converter• powertrain control module

D. Getting Service Under This WarrantySection 6.5 explains how to get service under thiswarranty.

Diesel Engine Medium Duty Trucks

Products WarrantedThis Emission Control System Warranty applies to DieselEngine Medium Duty Trucks certified with the CaliforniaAir Resources Board beginning with the 2006 model year,marketed by DaimlerChrysler, and registered in Californiafor use in Medium Duty Vehicle applications.

Your Warranty Rights and ObligationsThe California Air Resources Board and DaimlerChryslerCorporation, are pleased to explain the emission controlsystem warranty on your 2006 truck. In California, newmotor vehicles, must be designed, built, and equipped tomeet the State's stringent anti-smog standards.DaimlerChrysler must warrant the emission control system

EMISSION WARRANTIES REQUIRED BY LAW

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on your truck for the periods of time listed below providedthere has been no abuse, neglect or improper maintenanceon your truck.

Your emission control system may include parts such asthe fuel injection system and engine electronic controlmodule. Also included may be hoses, connectors and otheremission-related assemblies.

Where a warrantable condition exists, DaimlerChrysler willrepair your truck at no cost to you including diagnosis,parts and labor.

MANUFACTURER'S WARRANTY COVERAGE

For 5 years or 100,000 miles, whichever firstoccurs:

1. If an emission-related part on your truck is defective,the part will be repaired or replaced by DaimlerChrysler.

This is your SHORT-TERM EMISSION CONTROLSYSTEM DEFECTS WARRANTY.

For 7 years or 70,000 miles, whichever first occurs:

1. Where a warrantable condition exists on a long-termemission-related part, DaimlerChrysler will repair your

truck at no cost to you including diagnosis, parts andlabor. This is your LONG-TERM EMISSIONCONTROL SYSTEM DEFECTS WARRANTY.

OWNER'S WARRANTY RESPONSIBILITIES:As the truck owner, you are responsible for the performanceof the required maintenance listed in your owner's manual.DaimlerChrysler recommends that you retain all receiptscovering maintenance on your truck, but DaimlerChryslercannot deny warranty solely for the lack of receipts or foryour failure to substantiate the performance of all scheduledmaintenance.

EMISSION WARRANTIES REQUIRED BY LAW

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You are responsible for presenting your truck to aChrysler, Dodge or Jeep dealer as soon as a problemexists. The warranty repairs should be completed in areasonable amount of time, not to exceed 30 days.

As the truck owner, you should also be aware thatDaimlerChrysler may deny you warranty coverage ifyour truck or a part has failed due to abuse, neglect,improper maintenance or unapproved modifications.

If you have any questions regarding your warrantyrights, and responsibilities, you should contact theDaimlerChrysler National Customer Relations at(800) 992-1997 or the California Air Resources Board at9480 Telstar Avenue, Suite 4, El Monte, CA 91731.

A warranted part which is scheduled for replacementas required maintenance is warranted up to the firstscheduled replacement point.

Prior to the expiration of the applicable warranty, Owner mustgive notice of any warranted emission control failure to anauthorized Chrysler, Dodge or Jeep dealer and deliver the truckto such facility for repair.

Owner is responsible for incidental costs such as: communi-cation expenses, meals, lodging incurred by Owner or em-ployee of Owner as a result of a Warrantable Condition.

Owner is responsible for "downtime" expenses, cargodamage, fines, all applicable taxes, all business costs, andother losses resulting from a warrantable condition.

Coverage

LONG-TERM EMISSION-RELATED PARTS:Intake Manifold Turbocharger Charge Air Cooler

EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd.

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Fuel System Oxidation CatalystFuel PumpInjectors

Electronic Control Module

SHORT-TERM EMISSION-RELATED PARTS:A warranted part is any part which can affect emissions.

Replacement PartsDaimlerChrysler recommends that any service parts usedfor maintenance, repair or replacement of emissioncontrol systems be new, genuine DaimlerChrysler /MOPAR or DaimlerChrysler / MOPAR approved rebuiltparts and assemblies, and that the truck be serviced byan authorized

Chrysler, Dodge or Jeep dealer. The owner may elect tohave maintenance, replacement or repair of the emissioncontrol parts performed by a facility other than an autho-rized Chrysler, Dodge or Jeep dealer and may elect to useparts other than new genuine DaimlerChrysler / MOPAR orDaimlerChrysler / MOPAR approved rebuilt parts andassemblies for such maintenance, replacement or repair;however, the cost of such service or parts and subsequentfailures resulting from such service or parts will not becovered under this emission control system warranty,except for Emergency Repairs as described below.

DaimlerChrysler Motors Company LLC'sResponsibilitiesThe warranty coverage begins when the truck is deliveredto the ultimate purchaser.

EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd.

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Repairs and service will be performed by any authorizedChrysler, Dodge or Jeep dealer using new, genuineDaimlerChrysler / MOPAR or DaimlerChrysler / MOPARapproved rebuilt parts and assemblies. DaimlerChryslerwill repair any of the emission control parts found byDaimlerChrysler to be defective without charge for parts orlabor (including diagnosis which results in determinationthat there has been a failure of a warranted emissioncontrol part).

Emergency RepairsIn the case of an emergency where an authorizedChrysler, Dodge or Jeep dealer is not available, repairs maybe performed by any available repair location or by anyindividual using any replacement parts. A part not beingavailable within 30 days or a repair not being completewithin 30 days constitutes an emergency. DaimlerChrysler

will reimburse the owner for expenses (including diagno-sis), not to exceed the manufacturer's suggested retail pricefor all warranted parts replaced and labor charges based onthe manufacturer's recommended time allowance for thewarranty repair and the geographically appropriate hourlylabor rate. Replaced parts and paid invoices must bepresented to the DaimlerChrysler Customer Center as acondition of reimbursement for emergency repairs notperformed by a Chrysler, Dodge or Jeep authorized dealer.

Warranty LimitationsDaimlerChrysler is not responsible for failures or damageresulting from what DaimlerChrysler determines to beabuse or neglect, including, but not limited to: operationwithout adequate coolants or lubricants; overfueling;overspeeding; lack of maintenance of cooling, lubricatingor intake systems; improper storage, starting, warm-up,

EMISSION WARRANTIES REQUIRED BY LAW

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run-in or shut down practices; unauthorized modificationsto the engine. DaimlerChrysler is also not responsible forfailures caused by incorrect oil or fuel or by water, dirt orother contaminants in the fuel or oil.

DaimlerChrysler is not responsible for failures resultingfrom improper repair or the use of parts which are notgenuine DaimlerChrysler / MOPAR or DaimlerChrysler /MOPAR approved parts.

DaimlerChrysler is not responsible for the material andlabor costs of emission control parts and assembliesreplaced during Scheduled Maintenance of the truck asspecified in the Owner's Manual.

THIS WARRANTY, TOGETHER WITH THE EXPRESSCOMMERCIAL WARRANTIES ARE THE SOLE ANDEXCLUSIVE WARRANTIES MADE BYDAIMLERCHRYSLER. THERE ARE NO OTHER WAR-RANTIES, EXPRESS OR IMPLIED, OR OF MERCHANT-ABILITY OR FITNESS FOR APARTICULAR PURPOSE.

5.5 Noise Emission Warranty - HeavyDuty Truck

A. Description of CoverageDaimlerChrysler warrants that this vehicle as manu-factured by DaimlerChrysler Corporation, wasdesigned, built and equipped to conform to allapplicable U.S. EPA Noise Control Regulations at the

EMISSION WARRANTIES REQUIRED BY LAW

5.4 California Emission Warranty Contd.

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time it left DaimlerChrysler Corporation's control. This warranty covers this vehicle as designed, builtand equipped by DaimlerChrysler Corporation,and is not limited to any particular part, component orsystem of the vehicle manufactured by DaimlerChryslerCorporation. Defects in design, assembly or in any part,component or system of the vehicle as manufacturedby DaimlerChrysler Corporation, which, at the time itleft DaimlerChrysler Corporation's control, caused noiseemissions to exceed Federal standards, are covered bythis warranty for the life of the vehicle.

B. Products WarrantedAll vehicles built over 10,000 lbs. Gross Vehicle WeightRating and manufactured for sale and use in the UnitedStates are required to comply with the Federal

Government's Exterior Noise Regulations. Thesevehicles can be identified by the Noise Emission ControlLabel located in the operator's compartment.

EMISSION WARRANTIES REQUIRED BY LAW

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EMISSION WARRANTIES REQUIRED BY LAW

C. Tampering with Noise Control System ProhibitedFederal law prohibits the following acts or the causingthereof:

• the removal or rendering inoperative by any person,other than for purposes of maintenance, repair, orreplacement, of any device or element of design incor-porated into any new vehicle for the purpose of noisecontrol prior to its sale or delivery to the ultimate pur-chaser or while it is in use; or

• the use of the vehicle after such device or elementof design has been removed or rendered inoperativeby any person.

Among those acts presumed to constitute tamperingare the acts listed below:

AIR CLEANER• removal of the air cleaner;• inverting the air cleaner lid; or• removal of the air ducting.

AIR INJECTION SYSTEM• removal of the air pump filter canister or canister lid;• removal of the air pump filter elements from the

canister; or• disconnection, removal, or plugging of any hose or

tube of the air injection system.

EXHAUST SYSTEM• removal or rendering inoperative exhaust system

components including the muffler or tailpipe.

ENGINE COOLING SYSTEM• removal or rendering inoperative the fan clutch; or• removal of the fan shroud.

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6. How to Get Warranty Service

6.1 Where to Take Your Truck

A. In the United States (We Include U.S.Possessions and Territories as Part of theUnited States for Warranty Purposes):Warranty service must be done by an authorizedChrysler, Dodge or Jeep dealer. We stronglyrecommend that you take your truck to yourSelling Dealer. They know you and your truckbest, and are most concerned that you get promptand high quality service. If you move within theUnited States, warranty service may be requestedfrom any authorized Chrysler, Dodge or Jeepdealer.

HOW TO GET WARRANTY SERVICE

B. In Canada and Mexico:If you are traveling temporarily in Canada orMexico, and your truck remains registered in theUnited States, your DaimlerChrysler warranty stillapplies. Service may be requested at any authorizedChrysler, Dodge or Jeep dealership.

C. In a Foreign Country Outside of NorthAmerica:If you are traveling temporarily outside of NorthAmerica, and your truck remains registered in theUnited States:

• You should take your truck to an authorizedChrysler, Dodge or Jeep dealer. They should giveyou the same warranty service you receive in theUnited States.

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• If the authorized dealership charges you for repairswhich you feel should be covered under yourwarranty, please get a detailed receipt for the workdone. Make sure that this receipt lists all warrantyrepairs and parts that were involved. (This receiptwill be similar to the one used by the dealer whonormally services your truck.)

• When your truck returns to the United States,contact the DaimlerChrysler Customer AssistanceCenter (section 7.2) for reimbursement consider-ation. You will normally need to provide a copy ofthe receipt, your truck registration and any otherrelevant documents.

• Reimbursement will not be considered if thetruck does not return to the United States.

D. If You Move:If you move to another country, be sure to contactthe DaimlerChrysler Customer Assistance Center

(section 7.2) and the customs department of thedestination country before you move. Vehicleimportation rules vary considerably from countryto country. You may be required to presentdocumentation of your move to DaimlerChrysler inorder to continue your warranty coverage. Youmay also be required to obtain documentation fromDaimlerChrysler in order to register your truck inyour new country.

E. Notice:If your truck is registered outside of the UnitedStates, and you have not followed the procedureset out above, your truck will no longer beeligible for warranty coverage of any kind.(Trucks registered to United States governmentofficials or military personnel on assignmentoutside of the U.S. will continue to be covered.)

HOW TO GET WARRANTY SERVICE

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6.2 How To Get Tow Service - U.S. orCanada Only *

A. What To Do:If your vehicle requires towing due to a defectcovered under the Basic Limited Warranty or theDiesel Engine Limited Warranty, dial toll-free1-800-521-2779. Provide your name, vehicle identifica-tion number, license plate number, and your location,including the telephone number from which you arecalling. Briefly describe the nature of the problem andanswer a few simple questions.

You will be given the name of the service providerand an estimated time of arrival. If you feel you are inan "unsafe situation", please let us know. With yourconsent, we will contact local police or safety authori-ties.

B. If Unable to Contact 24-Hour Towing Assistance:If you are unable to contact 24-Hour Towing Assis-tance and you obtain towing services on your own,you may submit your original receipts from thelicensed towing or service facility, for servicesrendered within 30 days of the occurrence. Be sure toinclude your vehicle identification number, odometermileage at the time of service and current mailingaddress. We will process the claim based on vehicleand service eligibility. If eligible, we will reimburseyou for the reasonable amounts you actually paid,based on the usual and customary charges for that

* Towing services provided through Cross Country Motor Club, Inc.,Medford, MA 02155, except in AK, CA, HI, OR, WI, and WY,where services are provided by Cross Country Motor Club ofCalifornia, Inc., Medford,, MA 02155.

HOW TO GET WARRANTY SERVICE

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service in the area where they were provided.DaimlerChrysler Motors Corporation LLC'sdetermination relating to reimbursement are final.Correspondence should be mailed to:

DaimlerChrysler Towing AssistanceP.O. Box 9145

Medford, MA 02155Attention: Claims Department

6.3 Emergency Warranty RepairsIf you have an emergency and have to get a warrantyrepair made by someone other than an authorizedChrysler, Dodge or Jeep dealer, follow the reimburse-ment procedure in 6.1(C).

6.4 Getting Service Under the FederalEmission Performance Warranties

A. What to DoIf your truck has failed an emissions test describedin 5.2:

• Take it to an authorized Chrysler, Dodgeor Jeep dealer as soon as possible.

• Give the service representative the printoutshowing that your truck failed the test.

• If possible, bring all service receipts,maintenance logs, and records proving thatyour truck has been properly maintained,since you may be required to show them.

HOW TO GET WARRANTY SERVICE

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B. Further Steps You Can Take, and How toGet More InformationIf you think your dealer has wrongly denied youemission-warranty coverage, follow the steps de-scribed in 7.1. DaimlerChrysler will reply to you inwriting within 30 days after receiving your complaint(or within the time limit required by local or state law).If the owner is not notified within 30 days that aperformance warranty claim is denied, the manufacturermust repair the truck free of charge.

If you want more information about getting serviceunder the Federal Emission Warranty or the Perfor-mance Warranty, or if you want to report what youthink is a violation of these warranties, you cancontact:

Manager, Certification and ComplianceDivision, Warranty ClaimsEnvironmental Protection Agency1200 Pennsylvania Avenue, NWMail Code 6403JWashington, D. C. 20460

6.5 Getting Service Under the CaliforniaEmission Warranty

A. What to Do If You Fail a Smog CheckIf a truck fails a state Smog Check test during thecoverage period, DaimlerChrysler will repair thetruck so that it will pass a State Smog Check re-test. The owner should take the truck to anyauthorized Chrysler, Dodge or Jeep dealer forwarranty repairs and give a copy of the failedSmog Check test report to the dealer. If the owner

HOW TO GET WARRANTY SERVICE

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is not notified within 30 days that a performancewarranty claim is denied, the manufacturer mustrepair the truck free of charge.

B. What to Do to Get Warranty ServiceTo get warranty service -- even if you're traveling --take your truck to any Chrysler, Dodge or Jeepdealer. (DaimlerChrysler recommends that you takeyour truck to a dealer who sells the same make oftruck as yours.) That dealer will perform anywarranty service without charging you for diagno-sis, parts or labor.

C. Emergency Emission Warranty ServiceIf you need emergency service under this warrantyand a Chrysler, Dodge or Jeep dealer is not readilyavailable, you may have your truck repaired byanyone using any brand of repair parts. However,

DaimlerChrysler Corporation recommends that you dothe following before having repairs made:

• Contact the DaimlerChrysler Customer Center andask for help with emission warranty service. (You'llfind the address and telephone number of the Cus-tomer Center at 7.2.)

• The Customer Center will recommend an authorizedservicing dealer or help you find a qualified indepen-dent servicing dealer.

• If you are going to have to use an independentservicing dealer, make arrangements during yourfirst contact with the Customer Center for gettingreimbursed for emergency repairs (includinglabor and diagnosis). You will need to get and keepthe replaced parts, as well as the original invoicemarked "paid".

HOW TO GET WARRANTY SERVICE

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• You should review with the Customer Center anyquestions you have about the emission warranty.

Reimbursement for parts will be based on DaimlerChrysler'ssuggested retail price. Reimbursement for labor will bebased on DaimlerChrysler's recommended time allowance forthe repair and on the appropriate hourly labor rate in thegeographic area where you had the work done.

Before DaimlerChrysler will reimburse you for emergencyrepairs under this warranty, you will have to provideDaimlerChrysler with details on why the situation was anemergency and why dealer service was unavailable. Underthis warranty, an emergency occurs if a part will not beavailable within 30 days or if a repair can't be completedwithin 30 days.

D. How to Get More InformationIf you want more information about getting serviceunder the California Emission Warranty, you cancontact one of the following:

DaimlerChrysler Motors Company LLCNational Customer Relations(800) 992-1997

California Air Resources Board9480 Telstar Avenue, Suite 4El Monte, California 91731

HOW TO GET WARRANTY SERVICE

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7. How to Deal with WarrantyProblems

7.1 Steps to Take

A. In GeneralNormally, warranty problems can be resolved byyour dealer’s sales or service departments. That’swhy you should always talk to your dealer’sservice manager or sales manager first. But ifyou’re not satisfied with your dealer’s response toyour problem, DaimlerChrysler Motors CompanyLLC ("DaimlerChrysler") recommends that you dothe following:

HOW TO DEAL WITH WARRANTY PROBLEMS

Step 1: Discuss your problem with the owner orgeneral manager of the dealership.

Step 2: If your dealership still can’t resolve theproblem, contact the DaimlerChrysler CustomerCenter. You’ll find the address at 7.2.

B. What DaimlerChrysler Corporation Will DoOnce you have followed the two steps described in7.1(A), a DaimlerChrysler representative atDaimlerChrysler headquarters will review yoursituation. If it’s something that DaimlerChrysler canhelp you with, DaimlerChrysler will provide yourdealer with all the information and assistancenecessary to resolve the problem. Even ifDaimlerChrysler can’t help you, DaimlerChrysler willacknowledge your contact and explainDaimlerChrysler's position.

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C. If Your Problem Still Isn’t Resolved ForCustomers Residing in Arkansas, Idaho,Kentucky and Minnesota ONLY:

(NOTE: This Process is not available for residentsof other states.)

If you can’t resolve your warranty problem afterfollowing the two steps described in 7.1(A), and youlive in Arkansas, Idaho, Kentucky or MinnesotaONLY, you can contact the DaimlerChrysler MotorsCompany LLC Customer Arbitration Process in yourarea.

You may obtain a brochure describingDaimlerChrysler Motors Company LLC's CustomerArbitration Process, including an application, bycalling 1-800-992-1997. This service is strictly volun-tary, and you may submit your dispute directly to theCustomer Arbitration Process (CAP) at no cost. TheCAP is administered by an independent dispute

settlement organization and may be contacted inwriting at the following address:

National Center for Dispute SettlementDaimlerChrysler Motors Company LLC

Customer Arbitration ProcessP.O. Box 560208

Dallas, TX 75356-0208

The CAP reviews only truck disputes involvingDaimlerChrysler Motors Company LLC("DaimlerChrysler") Limited Warranty or aDaimlerChrysler Mopar Part Limited Warranty on aDaimlerChrysler Corporation truck. The CAP doesnot review disputes involving the sale of a new orused truck, personal injury/property damage claims,disputes relating to design of the truck or part, ordisputes which are already the subject of litigation.

HOW TO DEAL WITH WARRANTY PROBLEMS

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The CAP will need the following information fromyou: 1) Legible copies of all documents and repairorders relevant to your case, 2) Truck identificationnumber of your truck, 3) A brief description of yourunresolved concern, 4) The identity of your servicing/selling dealer, 5) The date(s) of repair(s) and mileage atthe time, 6) Current mileage, and 7) A description of theaction you expect to resolve your concern.

Upon receipt of your request:• The National Center for Dispute Settlement (NCDS)will acknowledge receipt of your request, by mail,within ten (10) days, and advise you whether or notyour dispute is within the jurisdiction of the Process.• When your request is within jurisdiction NCDS willrequest DaimlerChrysler and the dealer to present theirside of the dispute. You will receive copies of theirresponses.

• While your dispute is pending NCDS or Daimler-Chrysler may contact you to see if your case can besettled by agreement. If a settlement is offered to you,DaimlerChrysler will ask you to sign a form thatcontains that settlement. Your case will then beclosed. There is no requirement for you to participatein this settlement process.• If you requested an oral hearing, a decision-makerwill contact you to arrange a convenient time andplace for a hearing. Usually, this will be at a dealer-ship near you.• If you request a documents-only review, an NCDSpanel will review and decide your case. Neither you,the dealer nor DaimlerChrysler need be present.• NCDS will send you a written Statement of Decision.This statement will include the decision, any action tobe taken by the dealer or DaimlerChrysler and the timeby which the action must be taken. The decision will

HOW TO DEAL WITH WARRANTY PROBLEMS

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be binding on the dealer and DaimlerChrysler but noton you unless you accept the decision.• If any action is required on the part of the dealer orDaimlerChrysler you will be contacted within ten (10)days after the date by which the dealer orDaimlerChrysler must act to determine whether perfor-mance has been rendered.• The entire dispute settlement process will normallytake no longer than 40 days.• The CAP dispute settlement procedure does not takethe place of any state or Federal legal remedies avail-able to you. Whether or not you decide to submit yourdispute to the Process, you are free to pursue otherlegal remedies.

D. Notice Under State Lemon LawsSome states have laws allowing you to get a replace-ment truck or a refund of the truck’s purchase price

under certain circumstances. These laws vary fromstate to state. If your state law allows, Daimler-Chrysler requires that you first notify us in writingof any service difficulty that you may have experi-enced so that we can have a chance to make anyneeded repairs before you are eligible for remediesprovided by these laws.

In all other states, we ask that you give uswritten notice of any service difficulty. Send yourwritten notice to the DaimlerChrysler CustomerCenter at the address in 7.2.

7.2 Helpful Addresses and TelephoneNumbersHere are the addresses and telephone numbers ofDaimlerChrysler Motors Company LLC customer-service centers that can help you wherever you happento be. Contact the one that covers your area:

HOW TO DEAL WITH WARRANTY PROBLEMS

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• In the United States:DaimlerChrysler Motors Company LLCCustomer Center

P.O. Box 21-8004Auburn Hills, Michigan 48321-8004Phone: (800) 992-1997

To contact DaimlerChrysler by email,simply access the following website:www.dodge.com (click on the "Contact Us" button)

• In Canada:DaimlerChrysler Canada, Inc.Customer Service

Chrysler CentreP.O. Box 1621Windsor, Ontario N9A-4H6Phone: (800) 465-2001

• In Mexico, contact the Customer RelationsOffice for Chrysler, Jeep and Dodge truck at:

1240 Prolongacion Paseo de la Reforma Av.Santa Fe, C.P. 05109Deleg. Cuajimalpa, MexicoPhone (in Mexico): (015) 5081-7568Phone (outside Mexico): (800) 505-1300

• In Puerto Rico and U.S. Virgin Islands:Customer Service

Chrysler International Services, S.A.Box 191857San Juan, Puerto Rico 00919-1857Phone: (787) 782-5757Fax: (787) 782-3345

HOW TO DEAL WITH WARRANTY PROBLEMS

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8.Optional Service Contract

DaimlerChrysler Motor Company LLC's orDaimlerChrysler Service Contract Company LLC'soptional service contracts offer valuable protectionagainst repair costs when these warranties don’t apply.They complement but don’t replace the warrantycoverages outlined in this booklet. Several plans areavailable, covering various time-and-mileage periodsand various sets of components. (Service contractsaren’t available if you live in a U.S. possession orterritory.) Ask your dealer for details.

OPTIONAL SERVICE CONTRACTS

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9.Maintenance

9.1 General InformationIt’s your responsibility to properly maintain andoperate your new truck. Follow the instructions con-tained in the General and Scheduled MaintenanceService guidelines in your Owner’s Manual. Regular,scheduled maintenance is essential to trouble-freeoperation. If there is a dispute between you andDaimlerChrysler Motors Company LLC("DaimlerChrysler") concerning your maintenance ofyour truck, DaimlerChrysler will require you to provideproof that your vehicle was properly maintained.

For your convenience, DaimlerChrysler has pre-pared a Maintenance Logbook which is included inyour Owner's Literature Package. You should use thisMaintenance Logbook to keep track of scheduledmaintenance, either by routinely having the repairsentered in your Maintenance Logbook, or by keeping

MAINTENANCE

receipts or other documentation of work you’ve haddone on your truck in your Maintenance Logbook.

9.2 Where to Go For MaintenanceDaimlerChrysler recommends that you return to thedealer from whom you bought your truck for allmaintenance service both during and after the warrantyperiods. Although you can get warranty service fromany dealer who sells your particular make, returning toyour selling dealer will help ensure that all your serviceneeds are met and that you're completely satisfied. Thedealership technicians are specifically trained toproficiently performmaintenance and repair procedureson your DaimlerChrysler Corporation truck.

Authorized Dodge dealers will help ensure that allyour service needs are met and that you’re completelysatisfied.

DaimlerChrysler stronglyrecommends you usegenuine DaimlerChrysler / MOPAR parts to maintainyour truck.