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W E L O O K A T T H I N G S D I F F E R E N T L Y
ICT Strategy Presentation
ILCUnet & ILCUbis
Chapter Meetings
June - July 2011
ILCU ICT Department
Jim Williams, CIO
Malcolm Moir, Infrastructure Services Manager
ILCU ICT OFFICE
W E L O O K A T T H I N G S D I F F E R E N T L Y
ICT Strategy Presentation
ILCUnet & ILCUbis
Chapter Meetings
June - July 2011
ILCU ICT Department
Jim Williams, CIO
Malcolm Moir, Infrastructure Services Manager
ILCU ICT OFFICE
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
Agenda
• ICT Strategy – Why and What?
• ILCUnet – Your Private Credit Union Network What and Why? Who’s Connected Today?
• ILCUbis – Your Credit Union Business Intelligence Service What and Why? What’s BIETL all about?
• Relevance of ILCUnet, ILCUbis and the CUSOP to the Government’s Credit Union Commission
• Where do your IT Suppliers Stand on ILCUnet and ILCUbis?
• What must YOU do now !?2
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
2011* 2011*
ICT Strategy – Why and What?
Planning Committee
April 1991
2011*
“New services for members”
“Access to payments clearing”
“Work together, not alone”
Planning Committee
April 1991
2011*
3
“ISIS notwithstanding, a technology solution must be found...”
“There are a number of need areas...
• Electronic / Banking Services• Communication Network• Central Data Base / Decision Support Systems...”
Planning Committee
April 1991
Review Commission
April 2002
*
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
2011
ICT Strategy – Why and What?
4
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
“Members demand we interact with the larger financial services world.”
“The responsibilities of directors are growing – we need appropriate business management tools.”
Planning Committee
April 1991
Review Commission
April 2002
ICT Strategy
April 2007
”Regulatory requirements are becoming more onerous.”
* 2011
ICT Strategy – Why and What?
5
“Members and non-members want more financial services”
“The ICT strategy ... will be a key cornerstone in aiding Credit Unions”
Planning Committee
April 1991
Review Commission
April 2002
ICT Strategy
April 2007
”Members are open to new product and service innovations that meet real needs”
Amarach Research
August 2009
*
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
2011
ICT Strategy – Why and What?
6
ICT Strategy – Why and What?
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
• 3 Key ICT Strategy Deliverables
• Private Communications Network
• Better Governance Tools
• ICT Communication and Education
http://www.creditunion.ie/membersarea/ict/7
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUnet
YOUR Private, Secure, Managed Credit Union Network
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUnet – Your Private Credit Union Network
9
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUnet – Your Private Credit Union Network
SAFESTRONGSECURE
ILCUbis - Credit Union Business Intelligence Service
Payments CUSO
Your IT Supplier Service
New Services
Credit Union A Ltd
Credit Union B Ltd
Sub OfficeCredit Union B Ltd
Irish League of Credit UnionsILCUnet10
W E L O O K A T T H I N G S D I F F E R E N T L Y
11
ILCUnet – The Private Credit Union Network -
SAFESTRONGSECURE
ILCUnet
55
8
80
143 Credit Unions
84 Sites
W E L O O K A T T H I N G S D I F F E R E N T L Y
~84 CUs Sites Connected. 10 More Connecting. 61 Thinking.
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
• WHY Should You Connect to ILCUnet?– USE what you have already paid for!– Come together NOW – or stand alone– Save money
• All network services costs - price comparisons with PUBLIC ISP• Sub-offices Transfers of Engagement• Have CHOICE of IT service providers
– Standards across the Movement– High(er?) quality of services– Lower costs - economies of scale!
• Stimulate more IT Service providers to connect to ILCUnet– More competition = more choice, and better pricing
13
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
• WHY Should You Connect to ILCUnet?
– Show LEADERSHIP in unity• Do YOUR part for yourselves and the Movement
– Illustrate understanding of Ireland’s CU future– Show solidarity and commitment to:
• Other credit unions IT Suppliers• Central Bank Regulator
– Survival Prosperity
14
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
“We’re obviously delighted with the significant savings to our broadband costs which we are experiencing. However, the safety, security and speed provided by the network to us are more important. Connection speeds to our sub-office are now four times faster and this has eliminated the transaction processing issues which we had been facing. The level of security provided by using a dedicated credit union network is also reassuring. Our experiences with connecting to the network have been extremely positive.
Credit unions have paid to build our own communications network and should now take pride in connecting to it”.
Donal Scannell , CEO Thurles CU
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbisYOUR Private, Secure, Managed Business
Intelligence Service
W E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis – What and Why?
• World-Class BI ORACLE Professional Data Centre
• Defined by 34 BI Leaders and NBISC
• Shows YOUR CU State and Status – GRAPHICALLY
• Modern Management Tools Govern YOUR CU Better
• Make Better-Informed Decisions
• Compare YOUR Performance Against Your Peers
• Respond to Regulatory Reporting Requirements –
Easier!
• Standard across the MOVEMENT, not across IT Suppliers
17
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis – Credit Union Business Intelligence Service
18
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
GOLD – Target Value Range
BARS – Actual Value Results
LIGHTS – Quick Indicator Results Inside or Outside of GOAL Range
19
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
20
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
A1 Loan Arrears 10 Wks + / Total Loans
E1 Loans / Total Assets
P1 Bad Debt Provision Requirements
Credit Union Average
Asset Band Average
Membership Size Band Average
BENCHMARKING
Compare YOUR Performance Against the Average of Your Peers
65%
40%
42%
21
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
400
320
240
Mem
ber
ship
C
ou
nt
160
80
0
Number of Years a Member
Members by Years of Membership Analysis
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41
Last Year’s Membership Drive was Successful! ~ 365 Members for 1 Year
~ 55 Members for 20 Years
Nearly 20 Members for 40+ Years
22
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
Total Value Loaned ~ €720,000
~ 220 New Loans
July 2010
23
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
~ €6.9M Total Loans
~ €750K in Arrears > 9 Weeks
Balance 40-52 Weeks in arrearsINCREASED This Quarter
March 2010
24
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
Total Savings Balance
Total Loans Balance
Total Arrears Balance
Age Band
To
tal S
har
es, L
oan
s, A
rrea
rs
1,200,000
600,000
300,000
0
900,000
16-17 18-19 20-24 25-29 30-44 45-59 60-64 65-74 75-84 85-89 90-150
45-59 Age Band
~ 1.0 M Saved
~ 950,000 Borrowed
~ 40,000 in Arrears
25
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis
26
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis Phase 1 with Spreadsheet Data
ILCUbis Phase 1
Governance Dashboards as current as last MANUAL Spreadsheet.Considerable VALUE, but not timely enough, and NOT AUTOMATIC!
Complete Prudential-like Spreadsheet
Balance at Risk
--- Your CU BI User ---
Email Spreadsheet to ICT Office
-- ICT Office --
Email Spreadsheet to ILCUbis
Access ILCUbis SECURELY for
Governance Tools
--- Your CU BI User ---
...and Much more
27
Balance at Risk
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
ILCUbis Phase 2 with IT Supplier Service
BIETL: Automatic Data Transfer Service !----- Your CU BI User -----
Push AUTOMATIC TRANSFER Button
ILCUbis Phase 2 with BIETL: Automatic Data Transfer
TODAY’ S GOVERNANCE INFORMATION, TODAY!
Access ILCUbis SECURELY for
Governance Tools
...and Much more
28
BIETL
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
IT Suppliers Working on Service for CUsBIETL : Automatic Data Transfer Service
29
W E L O O K A T T H I N G S D I F F E R E N T L Y
30
90 day free use of Credit Union Business Intelligence Service,
Management Training by Monitoring Department, and up
to 4 CPD Credits –See Flyer
W E L O O K A T T H I N G S D I F F E R E N T L Y
31
ICT Strategy
http://www.creditunion.ie/membersarea/ict
ICT Communication and Education
ICT Strategy – Why and What?
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
• 3 Key ICT Strategy Deliverables
• Private Communications Network
• Better Governance Tools
• ICT Communication and Education
http://www.creditunion.ie/membersarea/ict/ 32
Your ICT Strategy, and the Government’s CU Commission
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
• See Handout
• Open Discussion
33
Your ICT Strategy, and Your IT Suppliers
W E L O O K A T T H I N G S D I F F E R E N T L YW E L O O K A T T H I N G S D I F F E R E N T L Y
• Open Discussion
34
W E L O O K A T T H I N G S D I F F E R E N T L Y
35
ICT Strategy Department - We Delivered!
W E L O O K A T T H I N G S D I F F E R E N T L Y
36
ICT Strategy
ILCUnet
ILCUbis
It’s Your Serve....
W E L O O K A T T H I N G S D I F F E R E N T L Y
37It’s Your Serve....
• Tell your IT Supplier you want to be on ILCUnet!
• Call Malcolm to start the process – tell him NOW
• Sign up for the ILCUbis Free Trial – NOW – Pink Form
• Get informed! Stay Informed!
• http://www.creditunion.ie/membersarea/ict/
• Stay connected ! Complete Yellow Form NOW
• Spread the word ! Help others to understand, and
connect to ILCUnet & ILCUbis.
