Voter Ed Communication Plan for 2010 Phl Automated Elections

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    Strategic Communications ProgramComelec/Smartmatic-TIMNovember 2009-May 2010

    Issues that had been considered in crafting key messages and objective:

    1. Change will always be viewed with suspicion by all sectors. Resistance is expected.

    2. COMELEC has a major perception problem in terms of corruption

    3. SMARTMATIC-TIMs reputation is largely unknown, and vulnerable to ignorance,

    malice, and deliberate distortions by biased parties

    4. Re: the 2010 automation, speed is not an issue, integrity of the system is.

    Objective

    To familiarize Filipino voters with the Smartmatic Tim automation system for the 2010

    elections, and gain their TRUST to use it.

    Key messages

    a) The COMELEC is committed to clean, honest and efficient automated elections in 2010.

    b) The Smartmatic-Tim system to be used is simple: Only change involved: from ballot

    where voter writes the candidates names to one where the names are pre-printed and

    vote merely shades chosen ovals before each name with a special pen. Only trainingneeded for technical personnel and BEIs is how to use the machines.

    c) Smartmatic-Tims solid experience in several continents and in Mindanaos ARMM 2008

    elections uniquely qualifies it for the 2010 elections.

    d) Smartmatic is a global provider of voting products/services and technological solutions

    that complies with standard business ethics and rules. Over 90 million people all over

    the world have benefitted from the reliability of the SAES1800 and the Election Day

    Management Platform (EDMP), and the Real-Time Electoral Information System (REIS).

    e) Smartmatic has neither negative record of any wrongdoing nor any legalissues/impediments anywhere in the world as to its core business.

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    Target Audiences

    Government, particularly the Department of Education (DepEd) personnel who will be

    tapped to oversee the 2010 polls, and the Armed Forces of the Philippines-Philippine

    National Police(AFP-PNP) who are tasked to secure it

    Integrated Bar of the Philippines (IBP), whose members will be in the forefront of

    electoral inspection and protest in the 2010 polls

    Non-Governmental Organizations, particularly electoral watchdogs such as Namfrel,

    PPCRV and other governance organizations

    Local Government Units, particularly League of Mayors and Governors, whose trust and

    cooperation is crucial to a successful electoral exercise

    Youth, particularly first-time voters. They are the primary messengers in the online

    community whose voice will decide whether this system can be trusted or not

    Traditional Tri-Media (with emphasis on special journalist organizations and selected

    influence-holders in print, radio and TV, and their in-house advocacy movements)

    All the above will have to be engaged with the objective of turning them into third party

    endorsers of the system.

    Strategy

    Go to where the voters and targeted audiences are

    Familiarize them with the system through a comprehensive hands-on, easy-to-

    understand, and preferably highly visual voter education campaign anchored on

    onsite demonstrations

    Partner with electoral watchdogs, NGOs and advocacy groups, including media

    advocacy movements such as ABS-CBNs Boto Mo, iPatrol Mo

    Publicize these engagements in all available media, both traditional and online,

    to inform public, and all key stakeholders (e.g. DepEd, LGUs , NGOs,

    Technical Support, Media, etc. of automation progress

    Identify key spokespersons in both Comelec and Smartmatic-Tim who are

    authorized to speak to targeted audiences. Have them undergo focused

    stakeholder/media training program to equip with them with necessary skills in

    the ff: key messaging, stakeholder engagement, media relations, and crisis

    communications

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    Project COMELECs genuine commitment to a successful electoral exercise, and

    Smartmatics solid credentials in automated elections.

    Consistently inform and update public on the automated election process.

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    September-October Publicity Grid

    Strategy Key Messages/Topics Target/Stakeholder

    Interviews withselected print

    columnists/reporters

    and online bloggers

    Interviews with

    selected key radio

    and TV

    commentators

    Guestings/briefings

    on selected radio/TVprograms, media

    forums/briefings

    Selected one-one

    briefings/demo with

    key traditional

    journalists and

    bloggers

    Media

    roadshows/demo

    Lay

    foundation for

    easy-to-

    understand,

    and highly

    visual voter

    education

    campaign

    anchored on

    onsite

    demonstration

    s

    Partner with

    electoral

    watchdogs,

    The COMELEC iscommitted to clean, honest

    and efficient automated

    elections in 2010.

    Smartmatic-Tim system is

    simple: Stll a paper ballot

    system. Only change: from

    ballot where voter writes the

    candidates names to one

    where the names are pre-

    printed and vote merely

    shades chosen ovals before

    each name with a special

    pen. Only training needed

    for technical personnel and

    BEIs is how to use the

    machines.

    Smartmatic-Tims solid

    experience in several

    continents and in

    Mindanaos ARMM 2008

    elections uniquely qualifies

    it for the 2010 elections.

    Smartmatic is a global

    provider (90 million users) of

    voting products/services

    and technological solutions

    that complies with standard

    business ethics and rules.

    Smartmatic has neither

    negative record of any

    wrongdoing nor any legal

    issues/impediments

    anywhere in the world as to

    its core business.

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    Strategy Key Messages/Topics Target/Stakeholder

    NGOs and

    advocacy

    groups,

    includingmedia

    advocacy

    movements

    Publicize

    these

    engagements

    in all availablemedia, both

    traditional and

    online, to

    inform public,

    and all key

    stakeholders

    (e.g. DepEd,

    LGUs , NGOs,

    Technical

    Support,Media, etc. of

    automation

    progress

    Progress report on number

    of manufactured PCOS

    machines at the end of the

    month.

    Monitor any charges or

    rumor that may emerge and

    explain to the media.

    Poll automation

    system is simple. It

    will guarantee clean,

    honest and efficient

    elections in 2010.

    COMELEC is

    genuinely committed

    to a successful

    electoral exercise,

    Smartmatic has solid

    credentials in

    Roadshows:

    Philippine Star

    Newsbreak Online

    ANC

    GMA 7

    Business Mirror

    BusinessWorld

    PDI Education

    Team

    Department of

    Education

    (DepEd)

    Armed Forces of

    the Philippines-

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    Strategy Key Messages/Topics Target/Stakeholder

    automated elections

    to do the job

    The automated

    election process is

    on schedule, and on

    target.

    Philippine National

    Police(AFP-PNP)

    Integrated Bar of

    the Philippines

    (IBP)

    Non-

    Governmental

    Organizations,

    particularly

    electoral

    watchdogs such

    as Namfrel,

    PPCRV and othergovernance and

    religious- based

    organizations

    ABS-CBNs Boto

    Mo, iPatrol Mo

    Local Government

    Units, particularly

    League of Mayors

    and Governors

    Youth, Academe

    Media training Stakeholder/media

    training program to:

    key messaging,

    stakeholder

    engagement, media

    handling and

    relations, and crisis

    communications

    Selected

    Spokesper

    sons from

    Comelec

    and

    Smartmatic

    -TIM

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    November

    Strategy Key Messages/Topics Target/Stakeholder

    Sustain efforts of Phase 1

    Plant column feeds and

    articles

    Continue media

    forums/demos and press

    conferences

    Organize radio interviews

    and commentaries

    Launch Automated

    Elections Advocacy

    Group to create a

    broader more sustainable

    support for Comelec-

    Smartmatic System.

    Institutional ads for

    Smartmatic SAES1800 in

    print and radio.

    Continue demos/briefings

    for key stakeholders

    Familiarization tour of a

    Smartmatic facility that is

    to be determined.

    Advantages ofautomated elections

    systems

    Comelec-Smartmatic

    helping Philippines

    electoral system

    societies become

    more efficient and

    transparent through

    simple-to-use

    technological

    innovations.

    Stress the benefits of

    automation

    Progress report on

    the expected number

    (12,000) of

    manufactured PCOS

    machines at the end

    of November 2009.

    Monitor any charges

    or rumors that may

    emerge and address

    them.

    Four majorbroadsheets, two

    tabloids, Four

    networks. Online

    Community

    Blogs, social media,

    phone brigades,

    PPCRV, Namrrel,

    ABS-CBNs Boto

    Mo, iPatrol Mo, andother movements.

    DepEd, AFP, IBP,

    Students(Academe)

    Media and other key

    stakeholders

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    December 2009-January 2010

    Strategy Key Messages/Topics Target/Stakeholder

    Sustain efforts of Phase 1and 2

    Media forums/demos and

    press conferences

    Radio interviews and

    commentaries on progress

    of the project.

    Create marketing buzz for

    activities of AutomatedElections Advocacy Group

    to gather more

    supporters(Partner with

    private sector/NGO/Media

    advocacy group orgs).

    Institutional ads/Interstitials

    for Smartmatic SAES1800

    in print and radio.

    Progress report onnumber of delivered PCOS

    machines at the end of

    December 2009 (30,000)

    and of January 2010

    (30,000).

    Monitor any charges or

    rumors that may emerge

    and address them.

    Awareness on theadvantages of

    automated elections

    systems

    Progress report on

    project deployment

    such as PCOS

    precinct

    installations,

    configuration, and

    trial runs.

    Update on delivery of

    82,200 copies of

    PCOS operating

    manuals.

    Update on

    organization of IT

    staff assisting BEIs

    oversee poll

    precincts.

    Benefits of automation

    for the teachers/

    BEIs.

    Comelec-Smartmatic

    helping societies

    become more

    efficient and

    transparent through

    technological

    innovations.

    Update the public on

    delivery of 82,200

    copies of PCOS

    operating manuals.

    Four majorbroadsheets, two

    tabloids, Four

    networks. Online

    Community

    Tie up with Private

    sector CSR

    Organization and

    NGO

    Blogs, social media,phone brigades,

    PPCRV, Namrrel,

    ABS-CBNs Boto Mo,

    iPatrol Mo, and other

    movements.

    DepEd, AFP, IBP,

    Students(Academe),

    CEGP, etc.

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    Update on number of

    delivered PCOS

    machines at the end

    of December 2009

    (30,000) and of

    January 2010(30,000).

    (Feb.1, 2010 May 12, 2010)

    Pre-election Preparations

    Strategy Key Messages/Topics Target/Stakeholder

    Sustain efforts

    of Phase 3

    Media forums

    and press

    conferences

    radio

    interviews

    and

    commentarie

    s

    Awareness on the advantages

    of automated elections

    systems and progress report

    on project deployment e.g.

    PCOS precinct installations,

    configuration, and trial runs.

    Comelec-Smartmatic helping

    Phil electoral institution/systembecome more efficient and

    transparent through

    technological innovations.

    Progress of the project and the

    Comelec project management

    team-Smartmatic-TIM

    cooperation.

    Developments on the

    Automated ElectionsAdvocacy Group.

    Information/ education

    program to help BEIs/ voters

    properly use SAES1800

    system.

    Top four broadsheets,2nd Tier broadsheets, top

    4 major radio/TV

    Networks, and the

    internet.

    Blogs, social media,

    phone brigades,

    PPCRV, Namrrel, ABS-

    CBNs Boto Mo, iPatrol

    Mo, and other

    movements.

    DepEd, AFP, IBP,

    Students(Academe),

    CEGP, etc.

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    Update on organization of

    45,000 IT staff assisting BEIs

    oversee poll precincts.

    Institutional ads/interstitials for

    Smartmatic SAES1800 in printand radio.

    Final report on delivery of

    PCOS machines (10,200 units

    by the end of Feb 2010) and

    operating manuals.

    Monitor any charges or rumors

    that may emerge and address

    them.

    (May 13, 2010 June 30, 2010)

    Election and Post-Election Operations

    Strategy Key Messages/Topics Target/Stakeholder

    Sustain efforts of Phase

    4

    Publish news

    on live showrooms for

    journalists and

    international

    observers during

    election day, to display

    Arrange media forums

    and press conferences

    Monitor charges or

    rumors that may emerge

    and address them.

    Comelec has done it: ushered

    Philippines electoral system into

    the automation age

    Minimized numbers of electoral

    fraud and violence

    Smartmatics Latest Success

    Bolsters its Credentials for Future

    Projects in the World. Make

    The success of the SAES1800

    and the Election Day

    Management Platform (EDMP)and the REIS in helped the

    Philippines reach a milestone in

    its political and social history.

    Make the public aware of the

    successes of the SAES1800, the

    Top four broadsheets, 2nd

    Tier broadsheets, top 4

    major radio/TV

    Networks, and the

    internet.

    Blogs, social media,

    phone brigades,

    PPCRV, Namrrel, ABS-

    CBNs Boto Mo, iPatrol

    Mo, and other

    movements.

    DepEd, AFP, IBP,

    Students(Academe),

    CEGP, etc.

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    Election Day Management

    Platform (EDMP), and the Real-

    Time Electoral Information

    System (REIS).

    Real-time reports on installation,opening, closing, data

    transmission and auditing of

    polling places, as well as live

    bulletins with partial or final

    results, as approved by Comelec.

    Pre and post-elections audits of

    PCOS machines.