February 2020

INSIDE THIS ISSUE

What’s New .........................2 FOH Appreciation Week ....2 Seasoned Usher Status ........3 Tours, Tours, Tours………....3 2020 Broadway Subs..……..4 Carpooling……………..……...4 Advisorty Team News……..6 Hamilton Challenge..……..6 Arsht Family is Growing…..6 Upcoming Trainings...……..7 Art Matters…………………...8

SPECIAL POINTS OF INTEREST

• Admin Office Closed Dates

• Volunteer Referral

• From the Suggestion Box

• Tickets

• Ubuntu

• Concessions

• Doubles Vouchers

• Docents and Assistants

The Bridge

Volunteer Newsletter

It’s February! Can you believe it? Love is in the air and Hamilton is finally here!

It is going to be an exciting month. I hope you are ready for the ride!

Let’s Do This!

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WHAT’S NEW WHAT’S COMING

FRONT OF

HOUSE

APPRECIATION

WEEK

Our Front of House team (House Managers and Tier Leaders) work tirelessly along the volunteers to make magic happen and pull off miracles. In the past year alone, outside of the normal scope of shows, they rose to the occasion with the Democratic Debates and most recently, the NFL Honors event. With this being said, during this month of love, we would like to declare the week of 2/17—2/24 — Front of House Appreciation Week!

During this week, do what you can to show your appreciation to the Front of House team, House Managers and Tier Leaders alike.

It can be handwritten cards, signed group cards, a gift card, a knitted scarf, bake or bring your favorite food or dessert (mind you, one of our HMs has a horrific peanut allergy so no peanuts please!) whatever and however you would like to show appreciation, let’s take time out to thank them for all that they do for us!

——————————————————————————————————————

2020 ADMINISTRATIVE

OFFICE CLOSINGS

Did you know that if you

refer a fellow volunteer and

they stay with us past the 60

day trial period you earn

incentive hours? If you feel

as though the person you

referred has been here for at

least 60 days, send us an

e-mail so we can verify it

and add the hours to your

account!

Jenna Rodolfo Michael Jeff Matt

VOLUNTEER

REFERRAL

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T

SEASONED USHER STATUS

Suggestion: A picture of

Hamilton cast for volunteers

that complete their Hamilton

Commitment

Answer: I think this sounds

like a fabulous idea. I will ask

our Marketing and Program-

ming department to see if it is

possible.

Suggestion: Commercials are

being streamed on the wall

in the lobbies. Why not use

that to Wall Cast shows for

the late guests waiting to be

seated?

Answer: That is a very good

question. I will ask and get an

answer back on this.

Suggestion: Please be aware

that the lighting in the Ziff

clubhouse is dim, very dark

and hurts some of our eyes.

Answer: The clubhouse re-

cently received a spruce up

and part of that included

better lighting! Let us know

how it is!

FROM THE

SUGGESTION BOX

With our new training structure we needed to create new parameters to graduate to

Seasoned Usher Status. This allows a volunteer to be able to access the full calendar

on the first of each month. In order to receive Seasoned Usher Parameters please

see below. If you feel you meet these parameters, please let us know and we will give

you more information on how/when you can take the seasoned usher test. If you

have any questions, please e-mail us at volunteers@arshtcenter.org

*Must have taken Ubuntu / Scanning training

*Must have taken Seating training

*130 usher, actually seating hours

*Minimum 5 shows non – general admission shows in ZBOH

*Minimum 5 shows non – general admission shows in KCH

TOURS TOURS AND MORE TOURS!

On Monday, February 10, 2020, our Docents and Docent Assistants had a record

breaking day hosting 4 tours and over 50 guests. Two tours actually took place at

the same time! Congratulations on a job well done!

If you currently have a Broadway subscription and are interested in renewing for the next

season, please fill out the ticket request form and indicate that you would like to keep

your subscription. Please know that in order for it to be processed you must have six tick-

ets in your Year End Balance as of 9/30/2020.

If you are interested in a Broadway subscription for the next season, and you have enough

six tickets in your Year End Balance, you can request a subscription. Please note that

those six tickets must be available in your account through 9/30/2020, so be sure to not

accidentally request more tickets that will take you under the six you need for the sub-

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T

Please note: If you are

working a shift, please do

not attempt to pick up

tickets for a future show

less than two (2) hours

prior to curtain as the Box

Office is normally ex-

tremely busy trying to

make sure guests get their

tickets in time for the re-

spective show that even-

ing.

“In Africa there is a

concept known as

‘Ubuntu’ – the profound

sense that we are

human only through the

humanity of others; that

if we are to accomplish

anything in this world it

will in equal measure be

due to the work and

achievement of others.”

TICKETS 2020-2021 BROADWAY SEASON

ANNOUNCED

CARPOOLING

Carpooling is a great way to get to and from Arsht. Not only do you save time, money, gas

and a parking space you have fun talking to other ushers before and after the show. It is al-

ways fun to talk about your night at the Arsht and the people that you have met while work-

ing a show. With our carpool group we try to pick the same shows which exposes us to

shows we might not have worked. The group allows you to explore other options and show

types. You do not have to be alone when you are driving at night. Sometimes our carpool

group of 5 brings some snacks and beverage for after the show to let the traffic out of the

garage lighten up before we leave. We always have fun getting to know each other and we

have all become good friends. We all meet at a central location and some only ride one way

because they take public transportation from work to get to Arsht in the daytime.

Betty Nessl-Brandow

THE HAMILTON CHALLENGE

Hamilton is here!!!! Here is a reminder of the various as-

pects of the Hamilton Challenge! In addition, during the

run we will be raffling off T-shirts, Arsht Center swag and

a two night hotel stay for two at the Marriott Biscayne Bay!

DOUBLES

VOUCHERS

Requirement Incentive

Collectively, if we have a mini-

mum of 30 volunteers per shift

Everyone receives an

extra incentive hour

Work 20 shifts or more Entered into a drawing

to win a hotel night

stay Marriott Biscayne

Bay

DOCENTS

AND

DOCENT

ASSISTANTS

A friendly reminder that Books and Books doubles

vouchers are only issued to volunteers working a double shift of performances on the

weekends. If you plan on being on campus for other

events that are not performances, please plan on making other arrange-

ments for meals. Thank you in advance for you under-standing and cooperation.

We have opened up the

Docent Assistant

position to everyone who

would like to help with

tours. It is an

excellent way to

continue to learn more

about the Center and a

good way to earn extra

hours too! Thanks in ad-

vance for your help. If you

missed the most recent

Docent training and are

still interested, e-mail us

voluteers@arshtcetner.org

DOUBLES

VOUCHERS

DOCENTS

AND

DOCENT

ASSISTANTS

Another huge congratulations to the

volunteers who helped with NFL

Honors. It was a huge success and

we wouldn’t have been able to do it

without you all! This is literally the

only picture I got from the event so I

wanted to share again!

NFL HONORS

A reminder

that conces-

sions etc. are

not to be consumed once you

are in uniform and you have

left the clubhouse. Also,

please do not ask the bar-

tenders for free food. If

there is something you

would like, please make your

purchase before the show

and leave it in the clubhouse

for consumption at a later

time.

————————————

We

are

in the

Relationship

Business

-Johann Zietsman

An Advisory Team Meeting took place on Monday, February 3, 2020.

Please see below agenda items that were discussed and the results:

Arsht Volunteer Polo Shirts— We discussed pricing and what events would

be ideal for these shirts. We will keep you updated.

Volunteer Pins— We are working on a fail safe system to figure out a way to

reward volunteer pins to those who have earned them in the month that they hit

the milestone. We will keep you posted.

Volunteer Dinner Theme—the theme for this year’s dinner has been select-

ed! Stay tuned for the announcement in the next few months!

Volunteer Parking— We tried to come up with solutions for the volunteer

parking situation that was in our control. See the article by Betty on carpooling.

Volunteer Calendar — It was asked if audio description hours can show on

the schedule history tab. IT was able to make the adjustment.

Our next meeting will take place on Monday, March 2, 2020. Please

e-mail us or be sure to notify your advisory team members with any

suggestions.

CONCESSIONS

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2019-2020 VOLUNTEER

ADVISORY TEAM NEWS

Pictured from Left to Right:

Roberto Criado, Joel Beyer, Laura Mendoza, Judith Traum, Betty Nessl-

Brandow, Brenda Romeo, Bill McDonald, Alina de la Paz (not pictured)

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“Everybody can be

great. Because

anybody can serve.

You don’t have to

have a college

degree to serve. You

don’t have to make

your subject and

your verb agree to

serve…. You don’t

have to know the

second theory of

thermodynamics in

physics to serve. You

only need a heart

full of grace. A soul

generated by love.”

~Martin Luther

King, Jr.

THE ARSHT FAMILY IS GROWING!

The next time you see Sondra in the halls, be sure to wish her a congratulations! She is a new grandmother! See pics below!

UPCOMING TRAININGS

To help spread the word about upcoming orien-

tations, we have created some new orientation

cards. Please carry a few in your wallet so if

someone asks about volunteering, you can fill in

the date and hand it out. Thank you in advance

for spreading the word!

New Volunteer Orientation: 3/30/ 2020 6p—8p

Our next New Volunteer Orientation will take place on Monday

3/30/2020 PFS. If you know anyone that may be interested, please be sure

to pass along the information. They can contact us at:

volunteers@arshtcenter.org or visit www.arshtcenter.org/orientation and

click RSVP.

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“It speaks of the very es-

sence of being human. If

there is Ubuntu, then you

are generous, you are

hospitable, and you are

friendly and caring and

compassionate.

You share what you have.

It is to say, my humanity is

caught up, is inextricably

bound up, in yours. We are

tied together in a bundle

of life.” (Tutu)

________________

You, you threw this city away

You're not gonna knock us down

We'll get back up again

You may have hurt us

But I promise we'll be stronger

We're not gonna let you win

We're putting up a fight

You may have brought the dark

But together we will shine the light.

We're gonna stand tall

Gonna raise up our voices so we never fall

We're done with all your lit-tle games

We're tired of hearing that we're too young to ever

make a change

Whoooaaa we will be some-thing special

Whooooaaa we're gonna shine (shine)

A Day of LOVE Turned to HATE HEALING with music

Drama Class was alarmingly interrupted February 14th, 2018. Mar-gery Stoneman Douglas high school was under attack by a former student. Andrea Pena and Sawyer Garrity were in class but heard the shots and ultimately lost fond friends.

All of South Florida, including Miami Shores was affected. Unfortu-nately, on Valentine’s day our hearts were broken. As was the entire MSD’s community.

However, in the face of sorrow, the human spirit rises. These two young women, high school students, needed to ‘deal with’ their pain.

Turning to the arts, their music proved their salvation, shared with the entire community and today the en-tire world.

SHINE MSD, the song they co-wrote just days after the tragedy, has traveled far and wide, sung by profes-sionals and those among us who are captivated with the refrain:

We’re tired of hearing that we’re too young to ever make a change,

Whoooooaa we will be something special

Whooooaaa we’re gonna shine

They’d spent an hour and a half, hiding in a hot, cramped closet with 60 classmates. They heard the gunfire, it seemed unreal. Sadly it was real.

“Music is the most accessible and researched medium of art and healing, and there has been a principal emphasis on the soothing, capacity of music and its ability to offset overly tech-nological approaches to care”, write authors Heather L. Stuck-ey, a member of Pennsylvania State University’s College of Medicine and co-author Jeremy Nobel, with the Department of Health Policy and management, Harvard School of Public Health.

The girls hadn’t studied this, they just knew it instinctively. Says Sawyer “I know Andrea and I, we both turn to music – it’s something we both turn to when we’re feeling an emotion”. “And I think what happened at our school, we were just left feeling so many emotions that we didn’t know how to deal with. And so, we just kin-da poured it all into this song”. (see lyrics in blue in column to the left).

And from that hopeful song came Shine MSD, a non-profit organization, to raise relief funds for victims and their families and provide mental health programs centered around the arts. The girls anticipate the healing and mental health needs in their community to be a continuous, ongoing effort with the potential to expand the scope of their work to other individuals and communities in need around the world. We're tired of hear-ing that we're too young to ever make a change…defiantly challenged by these two amazing young women. The world watched as other MDS students took a more political path, culminating in the march for Our Lives, March 24, 2018 with thousands gathering from around the world, supporting legislation to prevent gun violence in the United States. We came to know both Emma Gonzalez and David Hogg, young political activists dominating the national news. Their Twitter hash tags: #neveragain and #enoughisenough, are the same message as

We're putting up a fight

You may have brought the dark

But together we will shine the light.

A further healing art is the Instrument of Hope, was created by master brass technician, instrument maker, Josh Landress. The trumpet crafted from expelled brass bullet casings, now travels the world, in the hands of both famous artists and amateurs. It made its debut on Broadway in Oklahoma and tours the country spreading awareness as the Shine students perform and share their story.

One of the positive results of Shine MSD is Camp Shine, a ground-breaking summer program designed and run by leading national creative arts therapists, developed specifically for the MSD students and the Parkland community. The focus is on fun and storytelling through a variety of art forms, allowing students to find ther-apeutic value in activities like storytelling, painting, songwriting, photography, drama, lyric analysis and

graffiti and street art. Whatever money “Shine” raises will help fund a nonprofit the girls’ parents have set up, #ShineMSD. Its aim is to en-courage shooting survivors to release their pain through poetry, art, music, dance, and any other creative outlet.

Ton donate, ___. And, Thank You.