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+ Social Media 101 Why do social networking sites matter to my business?

Volunteer Leadership Summit Social Media Presentation

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Employees of Nashville nonprofit organizations were addressed during Hands on Nashville\'s Volunteer Leadership Summit. Social media were discussed as important tools to use for promotion and engagement.

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Page 1: Volunteer Leadership Summit Social Media Presentation

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Social Media 101

Why do social networking sites matter to my business?

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Superman vs. Mr. Incredible

Web 1.0

vs.

Web 2.0

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+Social Networking Sites

Facebook

Twitter

LinkedIn

YouTube

Ning

Flickr

My Space

FourSquare

Technorati

Digg, Del.i.cious, Reddit

Twitterfeed

Hootsuite

Ping.fm

Google Analytics

Online Communities Online Tools

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Page 5: Volunteer Leadership Summit Social Media Presentation

+Power of Social Media

Corbett (2009) found out from Facebook’s Social Ad Platform percentages that there had been a 276.4% increase with people creating accounts ranging in age from 35 to 54 and a 194.3% increase among those 55 and older from June 18, 2008, to January 4, 2009.

Page 6: Volunteer Leadership Summit Social Media Presentation

+Know Your Audience

Form a Social Media Strategy

Each Social Networking Site is Used in a Different Way

Create a Participatory Culture

Keep that Culture Engaged

Transparency

Replicating Reality

Complement traditional forms of communication and media

Social Media, for the most part, is not ready to replace traditional communication and media.

Page 7: Volunteer Leadership Summit Social Media Presentation

+Creating a Participatory Culture and Measuring ROI

One of the main aspects of a participatory culture is that the participants must actually produce and not simply consume (Jenkins, 2006).

People can be aware of your social media presence without being engaged with it.

Many times using social networking sites can drive more traffic to your website.

Social capital is gained through active and effective social media communication.

Pay attention to your website’s referral traffic statistics, SNS analytics from Facebook, Hootsuite, and other tracking systems.

Don’t forget about the keyword search queries.

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+Is there a difference when using social media for nonprofit & for-profit companies?

Mission vs. Product/Service

Raise awareness

Can be used for recruiting

Both businesses should strive to create community and build relationships.

SNS should be used to stay relevant.

Complement traditional forms of communication

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+Main Items to Remember

Stay consistent with your social media presence

Keep your Target Audience in Mind

Be the content producer and consumer

Strive to Engage