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VOLUNTEER CENTER THREE-YEAR ORGANIZATIONAL PLAN

Presented by

Corey Little-Executive Director

Patty Hawkins-Office Manager

March 15, 2013

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TABLE OF CONTENTS

ORGANIZATION SUMMARY ...............................................................................................3

Mission Statement ..........................................................................................................4

Deliverables to the Student Body ..................................................................................4

Define Audience Served ................................................................................................5

Accomplishments ...........................................................................................................6

Challenges and Opportunities ........................................................................................7

ORGANIZATION’S THREE YEAR GOALS .........................................................................8

Goals, Strategies, Measures of Success .........................................................................9

OPERATIONS PLAN .............................................................................................................13

Board of Directors……………………………………………………………………14

Process for Selecting Board of Directors…………………………………………….14

Methods and Processes for Obtaining Student Body Feedback ..................................14

FUNDING PLAN ....................................................................................................................15

Budget Planning ...........................................................................................................16

Budget Summary Sheet................................................................................................17

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ORGANIZATION SUMMARY VOLUNTEER CENTER THREE-YEAR ORGANIZATIONAL PLAN

2013-2014 BUDGET YEAR

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Volunteer Center Mission Statement

The Volunteer Center provides service learning and volunteer opportunities to students attending

Madison College that will further enhance the classroom educational experience and impact the

community, creating an environment that cultivates student success.

Deliverables to the Student Body

The Volunteer Center delivers service and civic engagement opportunities for the student body.

Deliverables include:

Volunteer Fair – The Volunteer Center plans an annual Volunteer Fair inviting off-campus

agencies to the Truax and DTEC campus locations generally during the fall semester. The purpose

of this event is to provide all Madison College students with service learning and volunteering

opportunities within the community.

AmeriCorps Program (Wisconsin Campus Compact) – Madison College will be applying for an

AmeriCorps member to help establish a service learning program that connects faculty member and

community partners enhancing Madison College students learning experiences.

Empty Bowls Fundraiser – A collaborative program with the Madison College ceramics program

where ceramic bowls are sold to students and staff and proceeds are donated to the River Food

Pantry and Goodman Community Center.

VolunteerYourTime.org – A partnership between Madison College, the University of Wisconsin-

Madison, RSVP of Dane County and United Way that allows for Madison-area community partners

to streamline volunteerism opportunities on a web-based search engine.

Earth Day Service Project – A joint service project with the Madison College Sustainability

Alliance recognizing Earth Day.

AIDS Walk (Wisconsin) - Provides local citizens afflicted with AIDS with food, shelter, and

medical needs. The walk also teaches students about awareness of AIDS issues.

Make a Difference Day – Partner with the Boys & Girls Club of Dane County to provide students

with the opportunity to work in the Madison community as identified in a nationally recognized day

of service.

Thanksgiving Service – A campus-wide community service project where food items are collected

and donated to the Atwood Goodman Community Center or Madison College students serve the

Thanksgiving Day meal at a the Dane County Boys & Girls Club.

Santa’s Wish List – Collect donations and purchase gifts for children of all eligible Madison

College students. Santa’s Wish List is funded by generous donations made to the foundation.

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Alternative Break Program - Offered during the winter and spring breaks, this program allows

students the opportunity to travel regionally and nationally to volunteer their time to help people and

experience larger social issues.

National Days of Service – Both the September 11th

National Day of Service and Remembrance as

well as the Martin Luther King, Jr Day of Service events are celebrated by the Volunteer Center.

The September 11th

Day of Service event is coordinated in the fall semester, and the Martin Luther

King, Jr. Day of Service events is coordinated in the spring semester. These events serve as kick off

activities for the Volunteer Center each semester.

Monthly Service Projects – Service projects take place on a monthly basis during the fall and

spring semesters at various locations in the Madison community.

Define Audience Served

The Volunteer Center serves all enrolled students at Madison College by providing service learning

opportunities and volunteerism around campus and in the greater Madison community. The Volunteer

Center also serves non-profit organizations and individuals residing in the Madison College District

through volunteerism and service work performed by Madison College students.

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Accomplishments

The Volunteer Center will offer approximately 26 events, projects, and alternative break trip opportunities

to students attending Madison College during the 2012-13 academic year. The organization has provided a

number of service opportunities throughout the school year and plans to include previous events as well as

expand upon the current and revised goals for the upcoming school year.

EVENTS

STUDENT

VOLUNTEERS

TOTAL

HOURS OF

SERVICE

MONEY

RAISED

ITEMS

RAISED AGENCIES

9/11 Veterans Dinner 6 24 N/A N/A Porchlight Inc. of Madison

AIDS Awareness Fish Fry 4 20 $365 N/A Rodney Sheel House

Fall Volunteer Fair N/A N/A N/A N/A 25 Organizations

Make A Difference Day 12 60 N/A N/A Henry Vilas Zoo

Thanksgiving at BGCDC 4 16 N/A N/A BGCDC

Empty Bowls Fundraiser N/A N/A N/A N/A Will continue in 2013/14

Santa's Wish List 25 212 N/A 70 Madison College Students

Alternative Winter Break Trips 15 600 N/A N/A

Everglades National Park, John Pennekamp

Coral Reef State Park, Biscayne National Park

(Florida); Plaquemines Parish (New Orleans)

Winter Warmth Drive N/A N/A N/A N/A Will continue in 2013/14

EMCC Service Projects N/A N/A N/A N/A Will continue in 2013/14

MLK Day of Service

Second Harvest Cerealpalooza 10 40 N/A N/A Second Harvest Food Bank of Madison

West Madison Community

Center (Lussier)

Service Projects 13 39 N/A N/A Lussier Center – Community Dinner

Second Harvest Monthly

Service March, April & May 13 39 N/A N/A Second Harvest Food Bank

Second Harvest

Food Share Clinics 6 dates

March/April N/A N/A N/A N/A Madison College Students that Qualify

Alternative Spring Break Trips 22 880 N/A N/A

Occupy Sandy, Covenant House, Henry St.

Settlement, Grand Central Neighborhood Soup

Kitchen, Central Park (New York); Wild Bird

Sanctuary and Monkey Jungle (Florida)

Campus Child Care Center

Snack Drive March/April 2013 TBD TBD TBD TBD Campus Child Care Center

Science Days @ WID first

Saturdays April, May & June TBD TBD TBD NA Wisconsin Institutes for Discovery WARF

Earth Day 4/22/13

Unity Park Ribbon Cutting TBD TBD TBD TBD Madison College

Unity Park Planting 5/4/13 TBD TBD TBD TBD Madison College

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Challenges and Opportunities of Organization

The Volunteer Center faces many upcoming challenges and opportunities entering the next cycle of the

three-year plan:

Challenges

1. Recruiting and maintaining a consistent Board of Directors

2. Maintaining and connecting leads with Volunteer Center events

3. Too many non-profits need too many things

4. Poor economic conditions increase the number of hours students work which decreases the

number of hours students are free to volunteer

5. Many students cannot afford to spend $500 to attend a national alternative break trip

Opportunities

1. Service learning is in high demand with non-profit agencies targeting specific skill sets

2. Alternative Breaks have an increased level of interest among the student body

3. Increase collaboration with student organizations and club

4. There is a strong interest with faculty and staff to engage in service learning.

5. The Volunteer Center is developing collaborative relationships with a few nonprofit

organizations in order to offer Madison College students ongoing and one time volunteer

opportunities.

6. Increased number of students looking for support from the Santa’s Wish list program

7. Utilize the Link to publicize Volunteer Center events, coordinate and communicate with students

interested in volunteering and to keep accurate account service learning hours for Madison

College students.

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ORGANIZATION’S 3-YEAR GOALS VOLUNTEER CENTER THREE-YEAR ORGANIZATIONAL PLAN

2013-2014 ACADEMIC YEAR

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Goal 1: To increase student involvement with Volunteer Center events. To collaborate with

nonprofits to strengthen relations and increase awareness between Madison College students and

the Madison community.

Strategy 1: The Volunteer Center board will work to offer varied types of service opportunities that will

allow Madison College students to select the opportunity that best meets their personal interests and

educational needs. We will also offer one time and ongoing volunteer opportunities in order to attract

students with varied availability.

2012-2013 Completed: Please see the accomplishments on page 6.

2013-2014 Outcomes: The Volunteer Center board will create categories of volunteer service

opportunities in an effort provide varied service opportunities to Madison College students. The

Volunteer Center will survey Madison College students that participated in VC events at the end

of fall and spring semesters to determine what went well and areas for improvement.

2014-15 Outcomes: The Volunteer Center board will review 2013/14 efforts to see what was

effective and make any needed changes.

2015-2016 Outcomes: The Volunteer Center board will continue to adjust the service

opportunities provided for students based on the needs of the current student body.

Rationale: As noted earlier one of the challenges for the Volunteer Center board is that there are

too many nonprofits with too many needs. By offering varied categories of service we will

provide opportunities to meet needs and interests of the Madison College students as well as our

nonprofit partners.

Measures of success include: The Volunteer Center Link group currently has 21 members

participating in a variety of service events. We would like Volunteer Center membership to

grow by 200% or 42 new members during 2013-14 school year. Growth in the Link membership

and participating in the various volunteer activities would be a good indication this strategy is

effective.

Strategy 2: In an effort to increase general membership and student input into volunteer options the

Volunteer Center will have monthly meetings open to all Madison College students, faculty and staff.

2012-13 Completed: Our first general meeting will be in April 2013.

2013-14 Outcomes: During the monthly meetings students will have the opportunity to suggest

organizations to volunteer with in the future. The Volunteer Center board will discuss upcoming

service events and present local nonprofit organizations. The nonprofit organization’s

representative(s) will have the opportunity to discuss the organization and the work it does in the

community as well as any internship or ongoing opportunities currently available to Madison

College students. The Volunteer Center Board will survey both students and community

partners to see if the monthly meetings are helpful and to ask for feedback.

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2014-15 Outcomes: The Volunteer Center board will review 2013/14 efforts to see what was

effective and make any needed changes. The board will also strive to bring in varied nonprofits

that align with the specific academic programs offered at Madison College.

2015-16 Outcomes: The Volunteer Center board will continue to adjust the service opportunities

provided for students based on the needs of the current student body.

Rationale: This strategy allows students the opportunity to come together with other students

interested in volunteerism and service. It will also provide students with the opportunity to learn

more about the purpose and goals of various nonprofits and possibly provide students with

opportunities to work with social issues that have a direct connection to their academic and

professional interests. Finally, it will provide a forum where students can discuss and have input

on the community partners the Volunteer Center works with each semester.

Measures of success include: The Evolution of a process where Madison College students are

more involved in the work of the Volunteer Center and selecting the various one time and

ongoing service projects Volunteer Center offers. Meetings that are well attended and students

are connecting with each other and community partners.

2015-16 Outcome: The Volunteer Center board will continue to adjust the service opportunities

provided for students based on the needs of the current student body.

Strategy 3: Forge collaborative relationships with student organizations and clubs that will enhance the

quality of volunteer initiatives on campus.

2012-13 Completed: Invited SAB members to participate in Unity Park final stage planning

meetings. Updated SAB members regularly on Volunteer Center activities.

2013-14 Outcome: Student organizations and clubs will benefit from relationships established

by the Volunteer Center. Annual events may even develop between the Volunteer Center and

various student organizations and clubs from working together to provide service opportunities

to Madison College students.

2014-15 Outcome: The Volunteer Center board will review 2013/14 efforts to see what was

effective and make any needed changes. The Volunteer Center board will continue to work

collaboratively with student organizations and clubs throughout the year.

2015-16 Outcome: The Volunteer Center board will continue to adjust the service opportunities

provided for students based on the needs of the current student body.

Rationale: The Volunteer Center is working with nonprofit organizations within the community

and many clubs and organizations can benefit from the connections the Volunteer Center has

established. Additionally, working with student organizations and clubs will insure the

Volunteer Center efforts are in fact meeting the needs of Madison College students.

Measures of success include: Improved collaboration of efforts made by student organizations.

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Goal 2: Work with faculty to promote service learning initiatives that support program

curriculum.

Strategy 1: Coordinate opportunities for Madison area non-profit agency leaders to connect and

network with Madison College faculty, staff and student leaders and educate them on best

practices in service learning initiatives.

2012-13 Completed: Worked with the Baking and Pastry Program to provide desserts for the

May 2013 Lussier Center Community Dinner as part of the student’s final exam.

2013-14 Outcome: Coordinate a service learning event in the spring semester that invites non-

profit agency leaders to meet with faculty who indicate an interest in integrating service learning

into program curriculum.

2014-15 Outcome: Coordinate Service Learning Workshops through a collaboration with CETL

(Center for Excellence in Teaching and Learning) that educate instructors on how to integrate

service learning into program curriculum.

2015-16 Outcome: Create at least four new service learning initiatives that utilize the best

practices in service learning and coordinate with agencies who regularly collaborate with the

Madison College Volunteer Center.

Rationale: Creation of opportunities to promote service learning initiatives furthers the missions

of the Volunteer Center, the Student Life office and Madison College.

Measures of success include: The creation of new service learning initiatives that did not exist

prior to 2011-12.

Strategy 2: Coordinate an Alternative Break trip that takes place on an annual basis in

collaboration with a credit course offered at Madison College

2013-14 Outcome: Develop weekend service immersion trips to local destinations that are

coordinated during the fall and spring convocation dates.

2014-15 Outcome: Work with the Center for International Education at Madison College to

create an alternative break trip opportunity to an international destination.

2015-16 Outcome: Explore the possibility of creating a for-credit winter alternative break trip.

Rationale: A financial-aid able for-credit alternative break trip to an international destination

will assist the Volunteer Center in its efforts to achieve goals one and three of the three-year plan

and allow the college to capitalize on service learning initiatives.

Measures of success include: The development of a for-credit alternative break trip to an

international destination.

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OPERATIONS PLAN VOLUNTEER CENTER THREE-YEAR ORGANIZATIONAL PLAN

2013-2014 ACADEMIC YEAR

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Volunteer Center Board of Directors

The Volunteer Center is governed by the Board of Directors, which consists of six student leadership

roles and an assigned staff advisor. The Board of Directors consists of:

Executive Director

Office Manager

Special Events Coordinator

Santa’s Wish List Coordinator (fall only)

Alternative Breaks Coordinator

Recruitment & Communications Coordinator

Staff Advisor from Student Life

Process for Selecting Board of Directors

We start actively recruiting in spring semester for the upcoming school year. Applicants fill out an

application; an interview is then scheduled with an interview team that consists of current Volunteer

Center Board members beginning in April. Every year the positions are opened up for applicants, prior

board members are required to go through the same process as new applicants. The same series of

questions are asked by the team to each applicant. Selected applicants are phoned within a week of the

interview with an offer for a position on the board. Applicants that are not selected for positions on the

board are asked to remain active with the Volunteer Center as members.

Methods and process for obtaining student body feedback

1. The Volunteer Center will host monthly meetings for the student body where all students are

welcome to attend and suggest community partners to work with. Students will also be able to

learn more about the work some of our ongoing community partners are performing.

2. Alternative Break participants are asked to provide feedback regarding their experience and the

organization through a reflection form, journaling, or reflection & reorientation activities. One

of the tools we will use to collect feedback will be survey monkey.

3. After an alternative break, the team will discuss the strengths, improvements and insights for the

program. The event lead will work with the advisor to note the discussion for future coordinators

and to use that information for future planning.

4. The Link will be used as a forum for volunteers to communicate about their experiences.

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FUNDING PLAN VOLUNTEER CENTER THREE-YEAR ORGANIZATIONAL PLAN

2013-2014 ACADEMIC YEAR

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Budget Planning

Rationale and Assumptions Used

The 2013-14 budget was built on the following assumptions:

Overall, the SAB budget will increase its spending by 3 percent.

The Volunteer Center will pay the Wisconsin Campus Compact membership.

The Volunteer Center will have an Executive Director (President) and five Board of Director

positions that will be paid stipends on a per semester basis. The five Board positions include:

Office Manager, Special Events Coordinator, Recruitment & Communications Coordinator,

Santa’s Wish List Coordinator and Alternative Breaks Coordinator.

The Volunteer Center will continue to offer alternative winter and spring break trips. The

Volunteer Center will coordinate four alternative breaks – two national and two regional.

The board may additionally offer a service learning trip that will take place over the summer.

Budget Request for 2013-14

The Volunteer Center requests a total budget of $36,420, of which $36,420 will come from the SAB

allocation, if approved. The total Volunteer Center 2013-14 budget increase request is 12.68%. The

increase requested reflects the standard 3% increase due to inflation of operational costs as well as an

additional $3,128 or 9.68% from the 2012-2013 budget. The additional 9.68% budget request include

$768 for FICA or fringe benefits for student stipends, an additional $360 for alternative breaks (the

Volunteer Center supplements $3800 for each of the 4 alternative breaks) and a $2000 addition for travel

for Volunteer Center Board members to attend service learning conferences. There are currently no

conference funds for Volunteer Center board members in the Volunteer Center budget.

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VOLUNTEER CENTER - FUND 716-93435Adj to Psoft Bdgt 3.00%

Actuals Actuals Budget Estimate Initial Request 1 Adds/Deletes

FY 2011 FY 2012 FY 2013 FY 2013 FY 2014 FY 2014 FY 2014

Salaries & Wages:

5039 Professional LTE $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5057 Tec Para LTE $2,100.00 $800.00 $0.00 $3,800.00 $0.00 $5,245.00 $5,245.00

5043 Clerk Secretary $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5044 Clerk Sec Overtime $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5045 Clerk Sec LTE $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5049 Non Instr Superv $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5079 Instruct Special Assign $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5094 Student Help $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5037 Professional Non-Faculty $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5038 Prof Non-Fac Overtime $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

TOTAL SALARY $2,100.00 $800.00 $0.00 $3,800.00 $0.00 $5,245.00 $5,245.00

Fringe Benefits

5100 Fringe Benefits $160.65 $61.20 $0.00 $557.00 $0.00 $768.00 $768.00

Supplies & Expenses:

5201 Travel/Convention/confer $13,135.15 $7,043.15 $14,409.00 $18,300.00 $14,841.00 $2,360.00 $17,201.00

52XX Open Unused $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5203 Food $1,138.66 $1,207.57 $927.00 $800.00 $955.00 $955.00

5213 Memberships/Subs $35.00 $50.00 $7,326.00 $0.00 $7,546.00 -$2,000.00 $5,546.00

5231 Supplies $4,276.54 $8,599.49 $2,624.00 $2,624.00 $2,703.00 $2,703.00

5261 Duplication/Copy $1,319.08 $2,122.49 $1,191.00 $600.00 $1,227.00 $1,227.00

5232 Minor Equipment $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5259 Postage $1.43 $0.00 $56.00 $10.00 $58.00 $58.00

5271 Advertising $0.00 $1,840.11 $0.00 $0.00 $0.00 $0.00

5281 Repair Service $0.00 $0.00 $232.00 $0.00 $239.00 $239.00

5351 Contract Service $997.90 $4,696.00 $0.00 $0.00 $0.00 $0.00

5411 Rentals $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5419 Leased Facilities $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5434 Bank Service Fees $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5455 Telephone $437.00 $0.00 $464.00 $0.00 $478.00 $478.00

5501 Awards/Stipends $0.00 $0.00 $5,092.00 $0.00 $5,245.00 -$5,245.00 $0.00

5299 General Expense $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5650 Cash Over(Short) $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

5841 Equip Over $500 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

TOTAL SUPP & EXPS $21,340.76 $25,558.81 $32,321.00 $22,334.00 $33,292.00 -$4,885.00 $28,407.00

% Changes

TOTAL EXPENSES $23,601.41 $26,420.01 $32,321.00 $26,691.00 $33,292.00 $1,128.00 $34,420.00 6.49%

S.A.B. 4721 SAB Allocation $30,465.00 $31,379.00 $32,321.00 $32,321.00 $33,292.00 $1,128.00 $34,420.00 6.49%

Prior Year Earnings $0.00 $0.00

4722 Membership Fees $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

4724 Gate $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

4691 Shared Receipts $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

4723 Entry Fees $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

4863 Advertising Revenue $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

4897 Other Revenue $0.00 $242.91 $0.00 $0.00 $0.00 $0.00

TOTAL REVENUE $30,465.00 $31,621.91 $32,321.00 $32,321.00 $33,292.00 $1,128.00 $34,420.00 6.49%

Net Income (Loss) $6,863.59 $5,201.90 $5,630.001 Initial Request amounts include Curr Year Base Incr of: 3.00%

Requested /

Approved