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Voluntary Principles on Security and Human Rights (VPSHR) Laos implementationPanAust Group Risk Manager Bernie Wardle
PBM Loss Prevention Manager Steve Gimpel
SCOPEPanAust Overview
Commitment to human rights including VPSHR
Implementation tools
Laos - country implementation
– Context and security setting– Approach to community development– Stakeholder relations– Contractor management and training – Compliance mechanisms– Initiatives, lessons and challenges
Lessons and challenges
PanAust overview
PanAust is an Australian-headquartered copper and
gold producer with producing assets in Laos and a portfolio of organic growth projects in Laos,
Papua New Guinea Myanmar and Chile
Commitment to VPSHR: our journey
VPSHR commitment
• Publicly stated commitment on the PanAust website: ww.panaust.com.au
– Sustainability Policy– The PanAust Way
(Code of Conduct) – Annual Business Review and
Sustainability Report
• Internal leadership commitment and workforce accountability:
– Annual Risk and Sustainability Workshop
– Employee and contractor inductions
International recognitionAward-winning operations and sustainability outcomes
The Labour Medal Class One for the ‘Best Development in a Rural Area’ is presented once every five years by the Government of Laos. The award recognised the Company’s outstanding contribution to rural
socio-economic development and poverty eradication in Laos between 2006 and 2010
VPSHR risk management
Enterprise Risk Management Policy and Standard
PanAust consequence table includes security and human rights descriptors
Operational, exploration, project and M&A risk registers incorporate security and human rights risks
Cross-functional teams identify and assess risks supported by external stakeholder feedback, security incident analysis and audit results
Identifying high-risk issues
• Identification of security, community and other stakeholder related risks
• Potential for violence
• Track record of security providers and public security forces in relation to human rights abuses
• Rule of law, including the reliability, fairness and efficiency of the legal system
• Equipment transfers
Risk management
Risk identification
Risk evaluation
Context setting
Risk assessment and analysis
Risk reporting
High risk issues escalate into business unit and group level registers
Implementation tools• Social baselines and economic surveys, community
development programs and Community Develop Funds
• Policies and procedures guide implementation to ensure that:
– Strong understanding of community needs and priorities
– Human rights-related impacts from security-related risks are identified and well managed
– Relevant stakeholders are engaged to develop and manage security programs that respect human rights and fundamental freedoms
– Compliance with VPSHR commitments is monitored and audited
• ICAM investigation tool / INX database
• Senior Management Taskforce
• Audit programs
• VP’s – IGT’s, MoU’s
Country implementation:
Laos
Country and security context
Ban Houayxai Gold-Silver Operation Phu Kham Copper-Gold Operation
Our host communities
Three communities near our Lao operations:
Phu Kham:
1. Ban Nam Gnone
2. Ban Nam Mo
Ban Houayxai:
3. Ban Nasaysavang
Economic contribution in Laos• Capital expenditure
• Revenues from copper, gold and silver
• Royalties to government
• Profit taxes and other government fees
• Jobs (90 per cent of the workforce are Lao-nationals)
• Training and skills development
• Community development
• Dividends to government as a shareholder
• Regional infrastructure support
• Sponsorship and donations
• Procurement of local produce and goods and services
Community development in Laos
• Long-term partnership approach
• Community Development Fund jointly managed – PanAust and Government
• We build relationships with communities to prioritise community programs
• Local communities supported to develop sustainable socio-economic livelihoods designed to continue beyond the life of mine
• Regular socio-economic surveys assess how programs are benefiting communities
Stakeholder engagement• Stakeholder mapping and dedicated in
country resources• Regular socio-economic surveys (2015)• Established grievance mechanism• Regular community leadership meetings • Contractor embedded into LPD team
meetings• Quarterly Provincial LPA, Police, Government
meetings• Annual meetings with Ministry of Defence• Community outreach activities• Internal annual risk and sustainability
workshop
• Use of force policy• Security investigations standard• Security strategy
Policy, standards and strategy
• Operations with LPA and Memorandum of Understanding• Recruitment procedures and protocols (e.g. age restrictions and
criminal history checks)• Contract procedures with private security providers• Aligned first response, incident and crisis management systems• Grievance mechanism and Whistleblowers standard• Training programs
• Induction and training records• Meeting Minutes of stakeholder engagements• Incident reporting
Controlled human rights related impacts from security-related risks
Procedures
Records and reporting
Laos contractor management• Centralised supply and procurement
functions
• Contracts teams inducted in The PanAust Way and human rights requirements
• PanAust governance documents issued with each contract
• Supplier evaluations and contract clauses related to human rights
• Security contracts include PanAust VPSHR requirements and expectations
• LPD department approve and administer all security contracts
Training and awareness
• Inductions and Code of Conduct
• Toolbox meetings
• LPD training matrix
• Rotation of LPA personnel on a monthly basis – refresher training each rotation
• Verification in the field
• LPA involvement in site investigations
• Sharing of training resources with other in-country operators
2016 The PanAust Way and VPSHR training and LPA outreach
The PanAust Way LPD and private security Public security
Voluntary Principles and use of force – number of personnel trained1067 250 1303
Community outreach• Children’s program developed with Lao
National Puppet Troupe in 2015 to communicate the dangers of unauthorised site entry
• 145 children and 165 adults attended four performances
• Follow up awareness session attended by 120 children in Q1, 2016
• Taskforce on scrap steel
• Safe transport and handling on logistics route as part of Cyanide Code compliance
VPSHR compliance mechanisms• Regular site visits by corporate personnel to Lao
operations
• Corporate reporting requirements on key indicators
• Regular social baseline updates, periodic stakeholder surveys
• Schedule of rotating external and internal audits of operations and projects in Laos
– Risk and vulnerability assessments– Gold Security Standards– Physical security reviews– Deep dive Audits– Annual IFC audits– Assurance of external sustainability reporting
data and disclosures
Laos VPSHR deep dive
• Quality of risk assessments• Agreements with private and public security providers and implementation• Stakeholder engagement and record keeping• Inductions and quality of training• Screening processes for employees, private and public security providers• Voluntary Principles outreach• Review of security incidents, reporting and tracking incidents and grievances
Q3 2015 internal deep dive of
VPSHR implementation
by executive leadership
• Formalisation of a Standard outlining minimum VPSHR requirements• Prioritise mandatory training on VPSHR and Use of Force • Limitations on screening and vetting processes• Strengthen exploration team awareness of requirements• Practical understanding of operational implementation challenges and how to
ensure appropriate guidance and resources are available for effective implementation are available
Lessons learnt
2016 LPD & CA initiatives
• Strategic review of company footprint
• Reduction of personnel exposure during certain periods
• Increased public security presence as logistics escorts
• Improved local intelligence gathering and analysis capabilities
• Surveillance technology and expansion of access control systems
• Handover of facilities in GMO Valley as a district LPA Barracks
Lessons and challenges• Community and government support is the
most effective mitigation for managing potential conflict
• Cooperative engagement, training and outreach with Public Security builds trust and rapport
• Understanding LPA organisational and command structures enables VPSHR obligations to be implemented to their best ability
• PanAust’s sphere of influence is restricted to its operational areas
• Consistency in standards with frequent LPA rotations
Operating responsibly and respecting human rights
Questions?