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VoIP Emergency Calling Support Telcordia Contacts: Nadine Abbott (732) 758-5257 nabbott @telcordia.com Theresa Reese (732) 758-5244 treese @telcordia.com Anand Akundi (732) 758-4304 [email protected] An SAIC Company Provided to support discussions in the NENA VoIP Migratory WG March 23, 2004

VoIP Emergency Calling Support Telcordia Contacts: Nadine Abbott (732) 758-5257 [email protected] Theresa Reese (732) 758-5244 [email protected]

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Page 1: VoIP Emergency Calling Support Telcordia Contacts: Nadine Abbott (732) 758-5257 nabbott@telcordia.com Theresa Reese (732) 758-5244 treese@telcordia.com

VoIP Emergency Calling Support

Telcordia Contacts:Nadine Abbott(732) [email protected] Reese(732) [email protected] Akundi(732) [email protected]

An SAIC Company

Provided to support discussions in the NENA VoIP Migratory WG

March 23, 2004

Page 2: VoIP Emergency Calling Support Telcordia Contacts: Nadine Abbott (732) 758-5257 nabbott@telcordia.com Theresa Reese (732) 758-5244 treese@telcordia.com

VoIP Migration (Intermediate) Proposal – nbaTelcordia Technologies Proprietary - Internal use only. See proprietary restrictions on title page.

2

Population of Routing Location Databases for VoIPMSAG is populated with routing addresses (e.g., [email protected]) for each ESZ/ESN. Location Gateway Server (LGS) is configured with ESRN to ESQK mappings for each ESN it serves. SRDB is populated with ESQK to ESN/PSAP mappings. ALI DB is populated with ESQK to LGS mappings.

PSAPE9-1-1 Selective RouterUser

Agent/ IP

device ESGW

DHCP

ESQK = Emergency Services Query Key (associated with LGS & PSAP)ESRN = Emergency Services Routing Number/Information (non-

dialable), e.g., npa911xxxx or npa511xxxx.

SRDB

ALI DB

DBMS

MSAG

VoIP domainEmergency Services

Provider NetworkCall server

LGSESZESRN{ESQKs}

ESQK ESN

ESQK<=>LGS

LIS ESNESRN

Page 3: VoIP Emergency Calling Support Telcordia Contacts: Nadine Abbott (732) 758-5257 nabbott@telcordia.com Theresa Reese (732) 758-5244 treese@telcordia.com

VoIP Migration (Intermediate) Proposal – nbaTelcordia Technologies Proprietary - Internal use only. See proprietary restrictions on title page.

3

VoIP Location ValidationVoIP Location Information Server (LIS) requests validation of location objects against MSAG and obtains routing information for the associated Emergency Services Gateway (ESGW)/PSAP.

PSAPE9-1-1 Selective Router

User Agent/

IP device

ESGW

DHCP

LO = geographic or civil location object ESRN = Emergency Services Routing Number/Information (non-

dialable), e.g., npa911xxxx, for routing to ESGW (and to identify PSAP)

ESGW = Emergency Services Gateway

1. Location validation request (LO)

SRDB

ALI DB

DBMS

MSAG2. LO1

3. us.st.ESRN4. Location validation response (us.st.ESRN)

VoIP domain Emergency Services Provider Network

Call server

LGS

LIS

Page 4: VoIP Emergency Calling Support Telcordia Contacts: Nadine Abbott (732) 758-5257 nabbott@telcordia.com Theresa Reese (732) 758-5244 treese@telcordia.com

VoIP Migration (Intermediate) Proposal – nbaTelcordia Technologies Proprietary - Internal use only. See proprietary restrictions on title page.

4

User Agent populated with VoIP LocationOne example of DHCP assisted download of Location Object to User Agent/IP device. Includes routing information to get to ESGW for appropriate Selective Router/PSAP.

PSAPE9-1-1 Selective Router

User Agent/

IP device

ESGW

DHCP

2. Stores LO &

[email protected]

1. LO and [email protected] LGS

SRDB

ALI DB

DBMSMSAG

VoIP domain Emergency Services Provider Network

Call server

DHCP = Dynamic Host Configuration Protocol serverLIS = Location Information ServerLO = geographic or civil location object

LIS

Page 5: VoIP Emergency Calling Support Telcordia Contacts: Nadine Abbott (732) 758-5257 nabbott@telcordia.com Theresa Reese (732) 758-5244 treese@telcordia.com

VoIP Migration (Intermediate) Proposal – nbaTelcordia Technologies Proprietary - Internal use only. See proprietary restrictions on title page.

5

VoIP Emergency CallSee notes page.

PSAP

E9-1-1 Selective

Router

UA or IP device

ESGW

LGS

SRDB

ALI DB

VoIP domain(s)Emergency Services

Provider NetworkCall

server

1. VoIP Call Setup([email protected],

client ID, LO)

2. VoIP Call Setup([email protected],

tel.url*, LO)

ESGW = Emergency Services Gateway (signaling and media)

LGS = Location Gateway ServerESQK = Emergency Services Query

Key

3. CBN*, LO, ESRN, VoIP

Provider ID(s) or History

5. Call Setup(Cd=ESRN, Cg=ESQK)

* Call server & ESGW must map “client ID” to a valid

Call Back Number

6. ESQK

7. ESQK4. ESQK

8. ESQK

9. CBN, LO, VoIP Provider ID(s) or

History?

10. CBN, LO, VoIP Provider ID(s) or History?

LIS

Page 6: VoIP Emergency Calling Support Telcordia Contacts: Nadine Abbott (732) 758-5257 nabbott@telcordia.com Theresa Reese (732) 758-5244 treese@telcordia.com

VoIP Migration (Intermediate) Proposal – nbaTelcordia Technologies Proprietary - Internal use only. See proprietary restrictions on title page.

6

Alternative Scenario: VoIP Emergency Calls with LIS Assist to Obtain LO & Routing

Includes query to LIS for LO and routing information. See notes page.

PSAP

E9-1-1 Selective

Router

UA or IP device

ESGW

LGS

SRDB

ALI DB

2. Query (client ID)

3. Response (LO, [email protected].

ESRN)

VoIP domain(s)Emergency Services

Provider NetworkCall

server

1. VoIP Call Setup(sos@domain, client

ID, LIS ID)

4. VoIP Call Setup([email protected],

tel.url*, LO)

ESGW = Emergency Services Gateway (signaling and media)

LGS = Location Gateway ServerESQK = Emergency Services Query

Key

5. CBN*, LO, ESRN, , VoIP

Provider ID(s) or History

7. Call Setup(Cd=ESRN, Cg=ESQK)

* Call server & ESGW must map “client ID” to a valid

Call Back Number

8. ESQK

9. ESQK6. ESQK

10. ESQK

11. CBN, LO, VoIP Provider

ID(s) or History?

12. CBN, LO, VoIP Provider ID(s) or

History?LIS

Page 7: VoIP Emergency Calling Support Telcordia Contacts: Nadine Abbott (732) 758-5257 nabbott@telcordia.com Theresa Reese (732) 758-5244 treese@telcordia.com

VoIP Migration (Intermediate) Proposal – nbaTelcordia Technologies Proprietary - Internal use only. See proprietary restrictions on title page.

7

VoIP Location Validation & CBN UpdatesVoIP Location Information Server (LIS) requests validation of location objects against MSAG and obtains routing information for the associated Emergency Services Gateway (ESGW)/PSAP. LIS sends location updates for local CBNs.

PSAPE9-1-1 Selective Router

User Agent/

IP device

ESGW

DHCP

CBN = Call Back NumberLO = geographic or civil location object ESRN = Emergency Services Routing Number/Information (non-

dialable), e.g., npa911xxxx, for routing to ESGW (and to identify PSAP)

1. Loc. Valid. request (LO)

SRDBALI DB

DBMS

MSAG2.LO1

3. us.st.ESRN

4. Loc. valid. resp. (us.st.ESRN)

VoIP domain Emergency Services Provider NetworkCall server

LIS5. Location updates (CBN, LO)

6. Loc. update. resp. (success)

7.CBN, ESN

8.CBN, ESN