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Nortel Voice Pillar
Tom PriceHQ Sales Engineer
Nortel
2 Nortel Confidential Information
The Nortel Converged Network
Internet
VoIP GatewayCS1000/2100
PSTN
POTST-1
DSL or Cable ModemMCS PC ClientVPN (Contivity Client) IPSec or SSL VPN
WANFrame Relay
T-1
T-3
T-1T-3
Secure Router(Tasman)
Secure Router
Secure RouterIPSec VPN
460PWR 470PWR
ERS 8600
Nortel Switched Firewall 5000 6000Nortel Application Switch 2424Nortel VPN Router (IPSec) Nortel VPN Router (SSL + IPSEC) 3050Nortel TPS 2050/70Nortel SNA 4050Nortel WSS 2380
VoIP GatewayBCM Series
460PWR 470PWR
NortelSMC
Nortel 1100 SeriesVoIP phone
Power over Ethernet
10/100/1000Ethernet
10/100/1000
ERS 8300(Chassis)
Nortel 2000 SeriesVoIP phone
Power over Ethernet10/100
Ethernet10/100
ES470-PWR(Stack)
Power over Ethernet10/100
ERS 5500(Stack)
Power over Ethernet10/100/1000
Power over Ethernet
10/100/1000Ethernet
10/100/1000
3 Nortel Confidential Information
Over 100 Years of Adaptive Capability
4 Nortel Confidential Information
Our Customers - Enterprises
5 Nortel Confidential Information
Our Customers - Carriers
Nortel Confidential Information
> Global operations and support workforce
> Planning and design
> Installation and integration
> Maintenance, management and security
> Optimization and network evolution
Enterprise Experience> Lifecycle support > Voice and data> Convergence, security and
mobility
Driven by Quality> TL-9000/ISO-9001 certification> PMI certified project
management > Multi-vendor certifications
> Global Managed Services> Over 180 multi-vendor carrier
switches> 1M+ managed voice ports> 500,000 managed IP/VLAN
ports> 100,000 managed data ports > Multi-product, multi-vendor> Best-in-class response times
> Capable and qualified Nortel authorized resellers
> Quality management process for partner delivered services
> Accreditation requirements and management
> Service delivery partners for global coverage
The Best Partners
Global CoverageUnmatched Support Team
Experience, Driven By Quality
Nortel Global Services
7 Nortel Confidential Information
Nortel Strengths
Experience (110 years, Carrier & Enterprise)
Resiliency / Reliability (99.999%)
Scalability & Investment Protection SecurityApplications & FeaturesPerformance & Voice QualityBreadth of Portfolio
Nortel #1 World Wide (Dell’Oro):Total PBX Lines Shipped (IP, TDM) – 2005
Total PBX IP Lines Shipped – Q4, 2005
Analysts say Nortel has:> Unique position within marketplace
to fully understand “both worlds”
• Long tradition of voice expertise• Bolstered by data expertise
through Bay Networks heritage
VoiceCon 2005 – Best SolutionGartner - Magic Quadrant Leader
Nortel #1 World Wide (Synergy):Enterprise Tel. Ports (IP, PBX, KTS) - 2005
8 Nortel Confidential Information
Deliver an End-to-End Converged Solution
ServiceCreation
OSS/BSS
Applications
Control
Access
Transport
Clients & Devices
Ecosystem of partners
Network Infrastructure Convergence
Applications Convergence
E C O S Y S T E M O
F
P A R T N E R S
9 Nortel Confidential Information
> It is more than VoIP> It is delivering voice, video, data and applications over one
network – wired or wireless> Its about changing the way we communicate
ConvergenceConvergence
The World is ConvergingBut What is Convergence?
10 Nortel Confidential Information
Nortel Networks Convergence Strategy
The Informed ChoiceThe Informed Choice in Data
LeaderLeader in Telephony
InnovatorInnovator in Applications
EnterpriseEnterpriseNetworksNetworks
11 Nortel Confidential Information
It’s All about the End User Experience
Advanced Speech andInteractive Voice Response
Contact CenterCommunications Control Toolkit
CallPilotUnified Messaging
Multimedia WebCenter Portal
Over 700 CoreVoice & Networking
Features
MobilityTeleworking Audio & Video
Conferencing
12 Nortel Confidential Information
Convergence Portfolio
CommunicationServers
CommunicationServers
BCMBCM Meridian 1Meridian 1 SLSL--100100CS 1000CS 1000NorstarNorstar CS 2100CS 2100
PassportPassport OPTeraOPTera ContivityContivity AlteonAlteon BayStackBayStackNetworkNetwork
MCS 5100MCS 5100
MM CollaborationMM Collaboration
CallPilotCallPilot
Unified MessagingUnified Messaging
SymposiumSymposium
Periphonics Periphonics
ApplicationsApplications
WirelessWireless PC/PDA Soft ClientsPC/PDA Soft Clients SIP EnabledSIP EnabledDigitalDigital
ClientsClients
IPIP
WLANWLAN
TransformedTransformed
Web AppsWeb Apps
13 Nortel Confidential Information
Communication Server 1000 (CS 1000)
14 Nortel Confidential Information
SIP Services
Core Voice Services
Communication Server 1000Core of the Virtual Enterprise
ApplicationsUnified MessagingCall Center – IVR
ConferencingCollaboration
…
TDM & PSTN Gateways
PSTN
15 Nortel Confidential Information
Key Attributes
1. Flexibility without compromise• WAN distributable to remotes and other sites with
complete application transparency• Powerful IP networking with Meridian 1 and BCM• Cost-effectively supports a distributed workforce
2. Reliability• Built on proven, highly available VxWorks OS• Highly reliable hardware - MTBF • Multiple levels of survivability and reliability
3. Future-Proof • Software architecture enables SIP multimedia
4. Investment Protection• Excellent migration path with minimal disruption
5. Application & Feature Richness
16 Nortel Confidential Information
Architecture
CallPilotSymposium
MCS 5100
Applications for IP Phones
OTM
Survivable Remote Gateway
Peer Networking to BCM, Succession & Meridian systems
WAN
Branch Office
Clients
Media Gateways
Call Server(s)
Core SystemSignaling Servers
(redundancy optional)
Passport 8600Routing Switch
Baystack 470 Power Over Ethernet Switch
Remotes
Applications
17 Nortel Confidential Information
System Components
Signaling Server> Robust SIP signaling engine> Centralized redundant Gatekeeper and simplified dialing
plan
Call Server> Core system intelligence; performs telephony call
processing> Contains system proven Enterprise software and user
database> Highly available single or redundant CPU configurations
Media Gateways> Supports line and trunk cards, applications and DSP
resources> Modular for additional capacity
18 Nortel Confidential Information
ANALOG PHONES3rd Party Analog Gateways
<16 Analog Users• Partner Program (not Nortel
supplied)• Inexpensive
IP PHONES
Branch Gateway Portfolio
Survivable Remote Survivable Remote GatewayGateway
Media Gateway 1000B (SBO)(80-400 users)
• Transparent access to CS 1000 features
• Mimics MG1000B from CS1000 perspective
• Basic survivable feature set for IP terminals
• E911 support• Same user experience• No retraining• Survivable• Local DIDs• Distribute Contact
Center Agents
SRG50
5-32 usersSRG
32-90 users
Enterprise Media Enterprise Media GatewaysGateways
Optional Analog Support
Optional Digital Support
Large BranchSmall Branch
Optional Analog Support
DIGITAL PHONES
Remote Gateway 9150<32 Digital Users
> Same user experience - No retraining
> Survivable
> Distribute Contact Center Agents
> Live call failover for voice quality & reliability.
19 Nortel Confidential Information
Converged Communication ServicesNortel Networks Branch Gateways
> Small/Medium Site - SRG• 5-100 IP Users• Hosted from Centralized Call Server
(Feature Transparency) • Local Call Processing Fallback• Simplified Configuration &
Management
> Small/Medium Site - BCM• 5-100 IP, Digital, or Analog Users• Local Applications • Available in a standard model or a
redundant feature option
> Large Site - Branch Office• 80-400 IP, Digital or Analog Users
• IP, Digital or Analog Trunks
• SIP/H.323 Gateway Services
• E911 Services
• Local or Distributed Media Services: Conference, Tones, RAN/Music
• Local or Distributed Applications (i.e. Unified Messaging, Call Center Agents, etc)
Feature Transparency, Local or Distributed, SurvivableFeature Transparency, Local or Distributed, Survivable
20 Nortel Confidential Information
Media Gateway 1000B Branch Office
> 40 - 400 users per Media Gateway 1000B> Up to 255 Branch Office locations> Provides local trunk connectivity for community
presence and/or survivability service> Seamlessly extends centralized apps like Symposium
and CallPilot
Seamlessly provides full feature set to medium to large branch offices over IP WAN with complete survivability
21 Nortel Confidential Information
Survivable Remote Gateway
> 5 – 50 users per small Branch Office> Up to 255 Branch Office locations> Provides local trunk connectivity for community
presence and/or survivability service> Available now
Cost-effectively extends fully featured phones and centralized applications to small remote office locations over IP WAN
22 Nortel Confidential Information
CS 1000 Survivable Branch Gateways
Centralized Registration with Local Services FailoverCentralized Registration with Local Services FailoverGateway Distribution across LAN or WANGateway Distribution across LAN or WAN
23 Nortel Confidential Information
CS 1000 Values – Seamless Scalability
SeamlessScalability
System grows as the business grows
Supports the Smallest Sites to
the Largest Networks
Scaling to 15,000+ users per call server
Scaling to 100,000 users via networking
Server and Dial Plan Expansion
Survivable Remote Gateway
& SRG 50
Scaling to < 5 user offices
CS 1000S
CS 1000M
CS 1000E
24 Nortel Confidential Information
Media Gateway 1000BMedia Gateway 1000BMedia Gateway 1000B
LAN
CS1000S,1000M
CS1000S,CS1000S,1000M1000M
Management
LAN
CS 1000ECS 1000ECS 1000E
IP Phones IP phones
CS 1000 Network View
BCMBCMBCM
Meridian 1 Meridian 1 Meridian 1
WAN
Survivable Remote Gateway
Survivable Survivable Remote GatewayRemote Gateway
Wide variety of IP Telephony offerings for headquarters and branch environments
SRG 1.0
25 Nortel Confidential Information
Proactive Voice Quality MonitoringNetwork QoS Monitoring & Reporting
> Real-time QoS Monitoring & Reporting• Real-time reporting of quality-impacting network problems to enable real-time
response• SNMP Alarms generated for network: Latency, Jitter, Packet Loss, R-Value, Echo
Return Loss or other QoS or QoE impairments• Telchemy VQMON Agent provides QoS statistical data collection from IP Phones with
integrated Call Server polling• Shares traffic reports to QoS Monitoring devices such as NetIQ
> Includes support for RTCP-XR
• “XR” support (Extended Records), provides the maximum amount of performance information back to the Monitoring System
26 Nortel Confidential Information
SMC (Secure Multimedia Controller) 2450
Firewall
Secure Multimedia Zone(secure the Multimedia
infrastructure)
Service Provider
PSTN Network
Remote Users VPN (SSL / IPsec)
MCS 5100
CS 1000
VPN Gateway
Benefits:> Signaling Path Encryption> Attack Protection> Simplified Management
IP Phones
EnterpriseNetwork
Internet
External Threats
Secure MultimediaSecure MultimediaController (SMC)Controller (SMC)
Internal Threats
27 Nortel Confidential Information
CS 1000 Values – Service Ubiquity
Service Ubiquity
Anywhere, anytime,any device
TDM
Wireless IP
Soft IP
PDA
Wired IP
TDM Trunking
SIP & H.323IP
Trunking
Any PlaceAny Time
Any Device
Applications Delivered Anywhere
28 Nortel Confidential Information
Nortel SIP Solution Strategic FlexibilityNortel MCS or Microsoft LCS Integration
CS 1000 Business
Grade Telephony MS LCS
DesktopNortel
PC Client
CS 1000 Open SIPMS LCS
Converged Desktop
CS 1000MCS 5100Converged
Desktop
Nortel MS Office
Integrated Client
29 Nortel Confidential Information
Management Features
Print Graphs, Reports
Traffic, & Directories
Telephony Manager
Navigate Systems
Monitor Faults
&
Perform Maintenance
Moves, Adds
& Changes
Telecom Billing
30 Nortel Confidential Information
Powerful Management Tools
> Nortel Telephony Manager (TM) for network level management
• Network View• Security enhancements• Web Station scheduler and telephone
courtesy change• Multi-system billing reports
> Element Manager for system & Network Redirect Server management
• Secure SSL• Configuration and Status Access• Network Number Plan Management• Completely updated for Release 4.5!
> Enterprise Subscriber Manager for cross-platform subscriber management
31 Nortel Confidential Information
Leading Unified Messaging Solution#1 in messaging port shipments
#1 in messaging system shipments
Over 18,000 large Enterprise CallPilot servers shipped
Globally deployed in 24 languages/dialects
Networking Computing Magazine VoIP ReviewCallPilot was dubbed “The Best in the Bunch!”
CallPilot Today
32 Nortel Confidential Information
What Is Unified Messaging?
Voice, fax, and e-mail messaging within a single interface• Access from the desktop e-mail client, web interface, or telephone• Users spend less time accessing their messages• Access to messages while traveling, working at home, on the move
Two architectural approaches:• Integrated Architecture• Unified Architecture• Terms were dubbed by industry analysts
Both approaches achieve the same end result
They differ in deployment, maintenance, and availability
33 Nortel Confidential Information
Unified vs. Integrated Architecture
Unified Architecture> Single message store: e-mail server
• Voice / fax messages stored on e-mail server - each message transferred to the e-mail server
> Voice boards in a separate server
Integrated Architecture> Voice and fax messages are stored
on the Unified Messaging server
> E-mail server is unaffected
> Message Forwarding feature allows message by e-mail delivery
UM server
E-mail server
PBX / Call Server E-mail server
UM server
PBX / Call Server
Tel. I/F boardVoice messagesFax messagesE-mail messages
Legend
34 Nortel Confidential Information
>Integrated architecture delivers lower cost of ownership>Less Traffic on Data Network
>Messages not sent over network to common message store>Option to play messages via phone from unified client
>Keeps traffic off network>Less noisy office environment
>E-mail server is not affected in any way>No software to load>No configuration to change >No extra traffic load >No extra messages stored on the e-mail server>Integrates with multiple e-mail environments>Reduces or eliminates coordination with IS group
>Reliable solution for delivering unified messaging>Not vulnerable to single point of failure>If e-mail is unavailable, users still get voice / fax messages from PC or phone
CallPilot ArchitectureThe CallPilot Advantage!
35 Nortel Confidential Information
CallPilot Unified MessagingMessage Access Options
> Web - My CallPilot • No software to install on user PC• Access 5 mailboxes simultaneously
> Integrated E-mail Client• Voice / Fax Inbox is integrated into e-mail client• Same interface as e-mail client
> Internet (IMAP) Client• CallPilot mailbox is accessed using IMAP e-mail client
> E-mail • Voice and fax messages can be forwarded to an e-mail account• No software to load• Single message view (voice, fax, e-mail within the e-mail inbox)
> Telephone Interface• Robust voicemail capabilities• E-mail-by-phone• Speech Activated Messaging
36 Nortel Confidential Information
Point, Click, and Listen!
37 Nortel Confidential Information
View Faxes from E-mail Client
38 Nortel Confidential Information
My CallPilot Web Interface
Standard with CallPilot Web Messaging requires “desktop messaging” option.
> Access to messages from Web browser• Voice, fax, and e-mail
messages• Access messages
from any location• No client software to
load
39 Nortel Confidential Information
My CallPilot Personal Mailbox Management
40 Nortel Confidential Information
Pagers
RIMDevices
PDAs RemoteMessage
Notification
Auto AttendantCaller Routing
Information MailboxesFax-on-Demand
1 2 34 5 67 8 9
0 #?*
Point, click, and listen!Integrated
E-Mail Clients or Web Messaging
Mobile UserHands-FreeAccess to
Voice/E-MailMessages
SpeechActivated
IntegratedFax
Messaging
CallPilot
Unified Messaging Brings Value
41 Nortel Confidential Information
CS 1000 Release 5.0 Feature Summary
• Increased Scalability• Increased from 15K to 22K lines
• Geographic Redundancy N-way• Allows up to 50 Gateways to act as backup Call Servers
• CPP Continuous Improvement• Delivers redundancy enhancements to CPP (PII, PIV, PM) redundant systems • Improved system recovery, Reduced graceful switchover times, etc. • Active Conference and ACD will remain established during core switchover
•Signaling Server / Media Card Continuous Improvement• Automated patching to all SS, Media Cards within the Node (Deplist)
RES
ILIE
NT
42 Nortel Confidential Information
CS 1000 Release 5.0 Feature Summary
• OAM Security• Greater Account Mgmt Functionality• Security Event Logging Operations• Secure Remote Shell Access• Customizable Login Banner• Password Security
• Media Security – Secure Real Time Protocol - sRTP• Provides encryption, message authentication and integrity, and replay protection to the RTP data
•IP Security – IPsec• Signaling Security to secure exchange of packets at the IP layer
• SIP Signaling Security – SIP Transport Layer Security (TLS)• Provides security for SIP trunks and between gateways
• Emergency Services• Supports IP Client Mobility, Multiple ESDNs, Misdialed Emergency Call Prevention, etc.
SEC
UR
E
43 Nortel Confidential Information
• Network Routing Server (NRS) – SIP Proxy• Operation of either a SIP Proxy or Redirect Server to facilitate SIP network routing using a central dial plan
• Network Time Protocol• Synchronization with a customers’ own Network Time Server in the Global IP network for greater time accuracy
• Bandwidth Management Enhancement• Enables tracking the quality experienced by Virtual office user and reduce the bandwidth allocated if the quality falls too low
• Microsoft LCS• Enabling tight interworking of Microsoft LCS & Nortel CS 1000
• Next Generation Clients• Next-Gen enhancements, easier to deploy and configure, additional language support, etc.
OPE
NCS 1000 Release 5.0 Feature Summary
44 Nortel Confidential Information
• New Call Processor – Pentium Mobile• 70% increase in processing power from CPP4 • Runs either call server or signaling server apps
• New Media Gateway Controller (inc. daughterboard)• Support for dual homing on Ethernet interface for redundancy• Supports optional 32/96 port DSP daughter boards
• New Media Card MC32S• Provides sRTP secure media capability• Improved echo performance
• TM 3.1 Enhancements•Integrated Alarm Support for SRG50•SEBea Support for Monitoring and Billing•DECT Enhancement•Support for Avotus UM (Usage Management) Billing Application
• Element Management Enhancements• Element Management increase overlay coverage
SIM
PLE
CS 1000 Release 5.0 Feature Summary
45 Nortel Confidential Information
Adaptive Clients
46 Nortel Confidential Information
IP Softphone 2050
Nortel Soft Clients for PCsIP Softphone 2050
> Transforms your PC Laptop or Desktop into a full-featured telephony client for converged communications.
> PC-based software phone that can act as a primary desktop phone, supplementary phone or telecommuter phone
> Boosts personal productivity by supporting access to local or external directories
> Provides "one-click" direct dialing from various windows and applications
> Superior audio performance through advanced technology and standards
> PC System Requirements:• PC System Software: Windows® XP, 2000 Professional
and SPK’s 1 & 2, Windows 98 and 98 SE • CPU: Pentium® Pro 200 MHz or equivalent • Memory: 128MB Memory (Windows 2000 and later) or
64MB Memory (Windows 98)
47 Nortel Confidential Information
Voice Office Application Suite
> Packaged applications- Express Directory- Visual Voice Mail- Click-to-Call using Smart Agent- Zone Paging- Broadcast Alerts
> Transformed applications- Leverage existing verticalapplications
- Easy to use “point-and-click”Design Studio
> Custom applications- Hospitality, Retail, Healthcare
48 Nortel Confidential Information
Broadcast Alerts
Security Alerts“Incident in building D”
Hospital Codes“Code Pink – Child last seen on 3rd floor west”
Disaster Recovery Alerts“Hurricane Status - land fall expected 10 PM”
49 Nortel Confidential Information
Nortel VoWLAN HandsetsWLAN Handset 2210 / 2211 / 2212
> Rich and Familiar Feature Set• IP Phone 2004 emulation • Corporate/Personal Directory, Callers List,
Redial List• Virtual Office• Resistant to liquids (2212)
> Security• 40 bit WEP, 128 bit WEP, Cisco FSR, WPA-
PSK, WPA2-PSK• Integrated VPN client (2212)
> Quality of Service• SVP in conjunction with IP Telephony
Manager 2245• WMM subset of 802.11e
> Eight channel Push-to-talk (2211)> 4hrs Talk Time / 70hrs Stand-By
WLAN Handset 2210
WLAN Handset 2211
WLAN Handset 2212
50 Nortel Confidential Information
Des
ktop
IP Phone 2000 Series (Phase 2)
IP KEM (Key Expansion Module)
3rd party H.323 /SIP IP Phones Regionally
offered
IP Audio Conference Phone
2001 2002 2004 2007 2033
Nortel IP ClientsExpanding the Desktop Portfolio...
Introducing IP Phone 1100 Series
IP Phone 1110 IP Phone 1140E IP Expansion Module 1100IP Phone 1120E
IP Phone 1100 Series Design Subject to Change
Existing IP Phone 2000 Series
51 Nortel Confidential Information
MULTIMEDIA COMMUNICATIONS SERVER 5100SIP-Based multimedia, mobility, and collaboration.
52 Nortel Confidential Information
Multimedia Communication Server 5100
Rich multimedia business applications− SIP enabled− Network based− Distributed server based architecture
Multimedia Communication and Collaborative Services for the Enterprise
DeliveringMobilityCollaborationProductivity & personalization Integrated user experienceInvestment protection
53 Nortel Confidential Information
What Is SIP?
Text Book Definition:Session Initiation Protocol (SIP) is a text-based signaling protocol, for initiating interactive communication sessions between users. Such sessions include voice, video, chat, interactive games, and virtual reality
Nortel Networks:SIP-driven converged communications connects users over any device, utilizing individual preferences to eliminate access barriers, and provide real-time network and application awareness that improve productivity and streamline business processes
54 Nortel Confidential Information
SIP Transforms Communications
SIPSIPRemovesBarriers to Access
OPENAny Device Any Time Anywhere
Application and Network Aware
Business Continuity
Real-time Communications
Sessions—Media Agnostic
55 Nortel Confidential Information
The SIP Business Benefit
> Flexible
> Simple
> Mobile
> Flexible
> Simple
> Mobile
> Presence
> Control
> Multimedia
> Presence
> Control
> Multimedia
MCS 5100MCS 5100
> Personalized
> Interactive
> Personalized
> Interactive
56 Nortel Confidential Information
Mobile and Distributed Workforce
Business Meeting
in Atlanta11:00 AM EST
We have got to have an answer to that question!!
We have got to have an answer to that question!!
Rita…This is Beth. Can you help us answer
a question?
Rita…This is Beth. Can you help us answer
a question?
Yes!Yes!
“Contract Signed”
57 Nortel Confidential Information
Audio and Video Conferencing
Desktop multi-point video conferencing− Low cost desktop video from PC clients− Easy to use− Adds a personal touch to audio conferencing
Advanced multi-point video conferencing− SIP enabled MCUs & high quality endpoints− Interworking with legacy video equipment (H.323,
H.320/ISDN)− Integration with low cost desktop video
Video for All – Plus Investment Protection
58 Nortel Confidential Information
Collaboration - Anytime – AnywhereConferencing – Application Collaboration
Conference Bridge Dial In: 972-555-1000Access Code 9725551212Tuesday, March 1, 2005
Video Switching
59 Nortel Confidential Information
Presence and Instant Messaging
Presence• Know who’s available and who’s not• Make yourself available or not• Dynamic Presence (on the phone,
idle)
Secure Instant Messaging• Real-time communication
• Instant responses• One-to-one, chat rooms, or broadcasts• No security concerns
Personalization• Control your availability/accessibility• Find me/follow me• Call screening• One mailbox
Maximizing Productivity
r u there?
60 Nortel Confidential Information
Network-based Call Logs
Call Management
Call management features that improve employee productivity
…Simplified Communications
Click to return call or send IM
Online Global Directory
Real time call handling options
Caller ID with Name & Picture
Instantlycreate a
conference call
Call Control Window
Mid-call options
Presence
Check presence before calling Click-to-call, IM
or email
“Click to call”integrates with MS Outlook and other
directories
Professional Assistant
61 Nortel Confidential Information
Completing the Integrated User Experience
Enriches conversation and improves productivity with integrated communication and collaboration tools
Instant Messaging
IM Chat & BroadcastVideo
Conferencing
Instant File Transfer
Web Push & Co-Browsing
Presence Enabled Friends list
Whiteboard
Meet Me Conferencing
Web Collaboration
Converged!
62 Nortel Confidential Information
Mobile Multimedia Clients
PC Multimedia Client
PC Multimedia Client(Alternate Skin)
BlackberryMobile Client
Dual Mode 3100Client
Microsoft OfficeIntegrated Client
63 Nortel Confidential Information
Questions ?