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8/8/2019 Vocational Technical Education and Training - An International Perspective
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INTERNATIONAL SYMPOSIUM ON VOCATIONAL EDUCATION-CHALLENGES AND STRATEGIES, SUZHOU, CHINA, 12- 13 AUGUST,
2004
Keynote Paper
Vocational Technical Education and Training: An InternationalPerspective
Dr Law Song SengDirector & Chief Executive OfficerInstitute of Technical Education
Singapore
Abstract
Vocational Technical Education and Training (VTET) systems aredynamic in nature. They face many challenges in responding to societal,technological and economic changes in the local and global environment.The issue today is not so much about the value and role of VTET in the socialand economic development of a nation. VTET is widely recognized as animportant part of the total education and training system. The real challengeis how to reposition it in response to the global forces driving change in aknowledge-based economy. In this respect, the speaker will draw upon andshare his experiences from an international perspective. It is hoped that thepresentation will provide some useful insights on the underlying philosophy,policies, choices and rationale, which have helped to shape the systems ofvocational technical education and training in Singapore and other countries.
_______________________________________________________________
This paper is embargoed till after delivery in Suzhou, China.
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INTERNATIONAL SYMPOSIUM ON VOCATIONAL EDUCATION -CHALLENGES AND STRATEGIES SUZHOU, CHINA, 12-13 August, 2004
Keynote Paper
Vocational Technical Education and Training- An InternationalPerspective
Dr Law Song SengDirector & Chief Executive OfficerInstitute of Technical Education
Singapore
Excellencies, Government Officials, Principals, Distinguished Guests,
Ladies and Gentlemen
Introduction
I thank the Suzhou Government (China) and organizers of this
International Symposium on Vocational Education- Challenges and
Strategies for their kind invitation to present this keynote paper. I am
especially honoured for the opportunity to address such a distinguished
gathering of senior government officials, principals of vocational schools,
heads of educational research units and related universities and human
resource managers from the private sector. Although I have had the privilege
of visiting China on several occasions, this International Symposium in
Suzhou will be remembered as the first where I have been called upon to
share my experiences on the development of vocational technical education
and training (VTET).
2 Reflecting on how best I may contribute as the keynote speaker, I
recognize the strategic importance China places in the development of its
human resources. In particular, an article entitled Harnessing Chinas People
Power by Mr Chua Chin Hon of the China Bureau, The Singapore Straits
Times, on 27 December 2003, reported on the tremendous need for
expanding basic education and vocational training in China in order to match
the massive growth of the economy. Quoting a China Report entitled,
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Chinas Education and Resources, released in 2003, the article said that
there were already great concerns on the education gap, quality of the
workforce and mismatch of skills experienced by rapid industrial development
and productivity improvements. As an example, it was said that while there
was a great shortage of skilled workers in the Suzhou Industrial Park, there
were many university graduates who could not find jobs. Yet, all parents
wanted was to enroll their children in high schools and universities, but not
what they considered as second-rate vocational schools. The problems and
concerns highlighted in the China Report are not peculiar to China. In fact,
these are the same concerns among the many other challenges and issues
faced by policy makers and educators overseeing VTET in many countries.
3 Given such a scenario, I thought that it would be useful if I could share
my experiences from an international perspective, including the Singapore
experience. I have therefore entitled my paper, Vocational Technical
Education and Training- An International Perspective, to reflect the
challenges, strategies and issues. But more importantly, I hope that there
are also the lessons to be learned. For this purpose, I shall draw upon the
key findings from an International Education Research Project on Vocational
Training and Education, of which I was a participating member and my
personal experiences in building a new post-secondary technical education
institution, namely, the Institute of Technical Education (ITE) in Singapore. In
this way, I hope that my presentation will provide some useful insights on the
underlying philosophy, policies, choices and rationale that have helped to
shape the systems of VTET in Singapore and other countries.
Dynamics and Challenges of VTET
4 But first, the dynamics and challenges of vocational technical education
and training. We can all agree that VTET plays a crucial role in the social and
economic development of a nation. More so, when a nation is undergoing
rapid economic growth. However, it is also a very dynamic system, which is
subjected to the rapid changing needs of education, society, industry and theenvironment. There are many challenges, opportunities and possibilities.
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Perhaps, many of you who are here are already thinking about what makes
an effective VTET system? What are the options available to accommodate
the needs of different social, economic and cultural conditions? Is the VTET
system responding to skilled manpower needs of the economy? How is it
positioned within the national education and training system? Is it meeting the
training needs of school leavers and working adults? How well is VTET
accepted by school leavers, parents, industry and society? What are the
policy, funding, educational and motivational issues? How can the goals and
objectives be translated into reality? How do we measure the results?
5 These are some basic questions I am sure many of you have asked
before and will continue to reflect upon in trying to provide the best VTET for
the economy and society. The fact is that there is no one ideal education and
training system, which will suit the needs of the people and industry in all
countries. In my view, the so-called best system is one often shaped by the
history, social motivation and economic needs of the local community. There
should be a clear mission and vision in articulating the role of VTET within and
in relation to the national education and training system. The greatest
challenge today is to stay relevant and responsive to the global forces driving
change in a knowledge-based economy. And the real tests of success in
VTET are employability, holistic personal development, opportunities for
career advancement, further education, public acceptance, image, and
ultimately, its impact on the social and economic development of the nation.
The International Education Research Project
6 These dynamics, challenges and questions were the subjects of
discussion and debate in an International Education Research Project
entitled, Different Paths, Similar Pursuits - The Economic and Personal
Potential of Vocational Training and Education in an International Context,
involving Switzerland, Japan, Singapore and the United States. This project
on VTET was one of several education projects carried out under a broader
Six-Nation Education Research Project Framework, initiated by the Universityof Pennsylvania, USA, to explore and compare the relationships between
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educational systems and economies in six nations. The underlying question
of interest for the research on VTET, directed by Professor Christoph Metzger
of University of St. Gallen, Switzerland, was: What can the participating
countries learn from each others experiences in order to understand the
differences and similarities among the Vocational Training and Education
systems in each country? The other Principal Members of this international
collaborative research team are myself representing ITE, Singapore, Dr Jean-
Etienne Berset formerly of Federal Office for Professional Education and
Technology, Switzerland, Dr Hidenori Fujita of University of Tokyo, Japan and
Dr Robert Zemsky of University of Pennsylvania, United States of America.
7 Conducted over a period of four years, from 1996 to 2000, the main
focus of the study was the role of VTET in the changing social and economic
context in the four countries. Adopting a qualitative ethnographic approach,
the main observations were gathered through site visits and focused group
interviews with stakeholders, including students, teachers, parents, employers
and government officials. The site visits were in reality, a mirror reflection of
the differences and similarities of VTET in practice. The images of the
different pathways within the national education and training systems convey
in powerful ways the impact of global forces driving social and economic
changes in the various communities. At each of the site visits to the four
participating countries, the researcher from the country whose VTET system
was being studied would act as the host. The other members of the
research team would act as visitors. In this way, the images gathered were
much richer because we saw things not only through our own lenses but also
the borrowed lenses of our colleagues in an international collaborative
research setting.
8 So, after four years of scrutiny, observations, discussions and
deliberations, what lessons did we learn? Firstly, in VTET, the pathways may
be different but the goals and concerns are the same. School leavers need
different pathways in preparing for employment, career advancement and
further education. The question is one of when, what and how of VTET. Theappropriate responses would very much depend on the economic, social and
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cultural conditions of the local communities. There is no one ideal VTET
system to suit all needs. Whereas the United States and Japan adopt a more
open-door policy in providing 12 years of general education, including
vocational education, the VTET systems in Switzerland and Singapore are
more focused on skills development to meet manpower needs. In Switzerland,
the industry takes the greater responsibility of training young people through
the dual system of apprenticeship. In Japan, high school education is the
norm and structured on-the-job training is provided to employees under a
culture of lifelong employment in companies. On the other hand, in the United
States, state, local and private sectors are the primary sources of funding in
vocational high schools and community colleges. In Singapore, VTET is
heavily funded by government and training is conducted through the institutes
of ITE and the Polytechnics. However, it was also observed that with an
increasingly global economic environment, VTET systems will converge
towards greater diversity in pathways, opportunities in maximizing individual
potential, flexibility in curriculum development and acquisition of skills and
values for lifelong learning.
9 Secondly, the debate was not so much about the importance and value
of VTET, nor the different approaches or training systems. What emerged as
a more important concern was whether sufficient attention had been paid to
the lower 30% of a school cohort who are weaker in academic achievements
within the education system. Experience has shown that not all students can
do equally well in academic studies. Children have different talents,
personalities, interest and aptitude. They grow and learn at a different pace.
Those who are more technically inclined would respond better to a more
practical and skills-based curriculum through VTET. The issue is therefore
not whether full-time institutional training, apprenticeship training or on-the-job
training offers a better option in VTET. Each system has its place and value.
What is important is the relevance and quality of its programmes in meeting
the needs of the students, industry and society. VTET is an expensive but
necessary investment, whether funded by government, industry or the private
sector. The overall issue is whether the VTET system is attracting andresponding to those who need and can best benefit from it.
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10 The third lesson was the phenomenon of college mania or paper
chase. This intense desire to pursue a university degree was found to be
pervasive in all four countries. I am sure that this is also the case in China.
The reasons are understandable. Traditionally in many cultures, scholars
have been held in high esteem in our societies for many centuries, perhaps
more so in the Asian culture. It was the path to success cherished by many in
the society. To do well academically in schools was therefore extremely
important. However, parents today continue to cherish the hope and
aspiration that their children will make it to university. Unrealistic expectations
from parents and sometimes, teachers, generate intense competition and
pressure in the school systems. The fallout of this undue focus on the
university degree is the college mania phenomenon. The consequence is a
prejudice against and less than positive image of VTET and all its negative
associations with those who do not do well academically in schools. If an
education system is to maximize the potential of all students, then this
perception and old mindset must change. All pathways of education and
training are important avenues in building a strong and robust educational
system. All stakeholders, including policy makers, media, employers,
educators and parents have a part to play in giving due recognition to the
importance and value of VTET and promoting its image and public
recognition. It is important that VTET be viewed and accepted as an integral
part of the mainstream national education and training system.
11 This International Education Research Project had given us new
insights into the factors shaping the VTET systems in Switzerland, Japan,
Singapore and United States. While there are more differences in the
approach and delivery of VTET, the underlying goals, purposes and concerns
are the same. Despite the differences, these systems have served the needs
of four highly successful economies, both the larger economies of United
States and Japan and the smaller economies of Switzerland and Singapore.
The common challenge is how best to reposition VTET systems in a global
environment of rapid changes in technology, pervasive use of Information
Technology and the knowledge-based economy. In this respect, several key
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initiatives had been undertaken in recent years in Singapore to better nurture
and prepare students for the increasingly global economy.
12 The Ministry of Education in Singapore, for example, introduced the
The Thinking School, Learning Nation vision in 1997 to position the
education system for the 21st century. Meanwhile, the Institute of Technical
Education (ITE) was established as a post-secondary technical education
institution in 1992 to further promote the importance and value of VTET in
Singapore. Today, ITE has successfully restructured its system of training
and built a brand name for itself locally and overseas. As an institution
focusing on vocational training and education, it is recognized for its modern
campuses, quality programmes, successful graduates and conducive
teaching and learning environment. It has put in place, the infrastructure,
resources, capabilities, operating systems and quality standards to stay
relevant and responsive to the rapidly changing needs of economy and
society.
13 ITE has been able to attract an increasing number of school leavers.
Full-time student enrolment reached an all-time high of 20000 in January this
year. Another 30000 part-time training places are taken up under various
Continuing Education and Training (CET) programmes by working adults
every year. With a practice-oriented curriculum and process-based pedagogy
supported by an IT-based teaching and learning environment, our graduates
enjoy high employability in the job market. An independent image tracking
study has also found that the public perception and acceptability of ITE has
significantly improved by a 10-percentage point over the last six years. This is
the clearest endorsement yet of the relevance and value of an ITE Education
by school leavers, parents, industry and the public.
14 But how was this transformation and building of a new institution,
namely the ITE, achieved? What were the key challenges and initiatives?
What were the factors for success? I will be sharing the Singapore
experience. But, first, a broad overview of Singapore and its national
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education and training system. And in particular, the role of ITE- who we are,
what we do and who we serve?
Overview of Singapore and ITE
15 Singapore, a former British colony centrally located in South-east Asia,
as shown in Figure 1, achieved its independence as a nation in 1965. A
multi-racial society of 4 million people living on a small island of 680 square
kilometers, Singapore today is a modern city-state and global centre for
industry, business, finance and communications. Our major industries are
petrol-chemicals, pharmaceuticals, high-end manufacturing, tourism and
services. Our major trading partners are Malaysia, United States of America,
China, the European Union, Hong Kong and Japan. The per capital Gross
National Income is US$21,000. As a young nation with limited natural
resources, one of Singapores highest priorities has been the education,
training and development of its people.
16 The Institute of Technical Education (ITE) is a post-secondary
government-funded education institution. Established in 1992, our mission is
to create opportunities for schools and adult learners to acquire skills,
knowledge and values for lifelong learning. Our focus is to train technicians
and skilled workers for the economy. As a post-secondary institution, ITE is
an integral part of the national education and training system, as shown in
Figure 2. As a matter of policy, all students in Singapore receive 10 years of
general education in schools. Upon completion of secondary education,
about 90% of a student cohort will progress to post-secondary education and
training in Junior Colleges, Polytechnics or the institutes of ITE. Junior
Colleges provide an academic high school education for the top 25% of a
school cohort who prepare for a university education. The next 40% of school
leavers would enter the Polytechnics for a wide range of practical-oriented
three-year diploma courses in engineering and technology, applied sciences,
business and health sciences. The lower 25% of a school cohort, in terms of
academic abilities, are oriented towards vocational technical education andtraining in ITE. These students receive training in a wide range of full-time
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National ITE Certificate (Nitec) courses in engineering, info-communications,
applied sciences and business or apprenticeship training. Within the national
education and training system are formal pathways for those who have done
well to progress from the ITE to the Polytechnics, and Polytechnics to the
Universities.
The Singapore Experience
17 So, how was the transformation of a new Institution, namely, the ITE,
achieved? Looking back, I would attribute our success to many factors, not
least of which would include a strong governmental support, right policy
decisions, effective governance structure, stakeholder support, community
partnership, management leadership and staff commitment. All these
elements are necessary, but with so many competing demands, a crucial
element is staying focused on the mission, vision and goals. Another
important step was adopting a mindset change in accepting quality and
excellence in whatever we do in our journey towards organizational
excellence. Much has been achieved over the last 12 years. But let me
share with you, an insiders view of some of the key approaches and
initiatives, which I believe, have made a major difference in our
transformation. And these are the positioning of ITE as a post-secondary
institution, redefining curriculum and pedagogy model, creating an IT-based
teaching and learning environment, building organizational excellence and the
branding of ITE. In short, the building of a new post-secondary technical
education institution, the ITE in Singapore.
Positioning ITE As a Post-Secondary Institution
18 So, first, the positioning of ITE as a post-secondary education
institution as illustrated in Figure 3. This was the result of a crucial decision
by the Ministry of Education in 1991 when it adopted a new policy of ten years
of basic general education for all pupils in schools. This decision opened up
new avenues and possibilities for the subsequent development of ITE. It wasan opportunity to upgrade our VTET system and restructure our programmes
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as a post-secondary institution to better meet the higher expectations of
school leavers, parents and industry. Working closely in partnership with
policy makers, secondary schools, industry and the community, our intent had
always been to position ITE as an integral part of the national education and
training system. This we have now achieved as ITE education is today
accepted as a viable alternative path by 25% of a school cohort who aspire for
a post-secondary education. This is in fact the largest intake of any single
education institution in Singapore. In this respect, we can say that ITE is an
institution of choice among secondary school leavers.
Redefining Curriculum and Pedagogic Model
19 Next, the curriculum and pedagogic model was redefined in response
to the changing needs of school leavers and the knowledge-based economy
as shown in Figure 4. In adopting a Total Training Philosophy, it was our
belief that the curriculum and pedagogy must go beyond the acquisition of
technical knowledge and skills. Equally important for the new economy are
the values for lifelong learning, especially, employability skills such as
communications, interpersonal skills, planning, organization, problem solving,
teamwork, leadership, innovation and entrepreneurship. ITE courses are
practice-oriented and skills-based. The curriculum of a typical course
comprises 80% core modules in an area of study, 15% employability skills
and 5% electives. These skills are developed through a new pedagogic model
involving planning, exploring, practicing and performing, also referred to as
the PEPP model. Under the guidance of a teacher, the student plans the
work to be done, explores the information required, practises what he has
learned and finally performs with competence, the knowledge and skills he
has mastered. The teaching approach is interactive and processed-based.
Through this pedagogic approach, the student acquires three key
competencies, namely, technical, methodological and social. Complementing
the formal curriculum is a wide range of Co-curricular activities, including
sports and games, student clubs, community service, music and the arts, co-
operative shops and on-campus job scheme. The educational objective is toprovide a more holistic development of our students.
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Creating an IT-based Teaching and Learning Environment
20 The third initiative was the launching of the ITE Information Technology
(IT) Master Plan in year 2000 to create an IT-based teaching and learning
environment in keeping with the needs of our students in the knowledge
economy as illustrated in Figure 5. In pursuing this key initiative, it was also
our belief that in positioning ITE as a post-secondary education institution, the
practices and supporting facilities must not be less than what might be
expected of world-class institutions. The campus environment has a
significant impact on the image of VTET in the eyes of the students, parents
and the public. The two key components of this major undertaking are the
eTutor and eStudent systems. Launched in 2002, these systems have
fundamentally changed the way ITE students learn, plan and manage their
studies. They provide an important bridge in preparing our graduates to
better face the challenges of the 21st Century.
21 The eTutor is a web-based on-line learning system. Leveraged on the
advances in IT and e-learning technologies, the eTutorhas transformed ITE
into a community of connected on-line learning campuses. This web-based
system provides flexibility, convenience and easy access to e-learning for
students and staff in a personalized, interactive, multimedia and collaborative
learning environment. As ITEs programmes are highly practice-oriented, e-
learning is presently only focused on the knowledge and theoretical
component of the curriculum. Students have responded positively to the new
way of e-learning. The flexibility of the system has helped them to pace their
learning and better understand their lessons. Presently, 15% of the total
curriculum is supported by the eTutor.
22 The eStudent, on the other hand, is a web-based fully integrated student
services administration system. The first of its kind in the region, this new
system has changed the way ITE students are able to manage their
academic-related services, from enrolment to financial transactions, choice ofelective modules and academic advising anytime, anywhere. In the process,
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they learn to take responsibility for planning their studies and initiatives in
doing things independently. This seamless one-stop center on the web
replaces the many old manual and unproductive systems of student
enrolment and administration. It has helped ITE to redefine its academic
structure, streamline processes and improve its student services. Together,
the eStudent and eTutor systems have created a new way of teaching,
learning and living in ITE campuses.
Building Organisational Excellence
23 The next important step was our journey towards organizational
excellence, starting with our first comprehensive strategic plan, the ITE 2000
plan. At that time, a national initiative called Public Service 21 or PS21 was
launched by the government to bring about mindset change so that the public
service can be in time for the future. Driven by the desire to achieve
excellence in quality standards, practices and services, ITE adopted an
Organisational Excellence Framework, incorporating the current ITE
Breakthrough Plan, PS21 and Singapore Quality Award (SQA) Model as
shown in Figure 6. Under this framework, the PS21 movement provides the
impetus to prepare and equip our staff for the impending changes. The ITE
Breakthrough Plan acts as a developmental plan that charts our future
direction and defines the mission, vision and goals. The SQA Model serves
as a benchmark to help us align our approaches, systems and processes to
achieve world-class organizational excellence. In benchmarking against the
best practices, our efforts have been recognized through the Singapore
Quality Class (1999), People Developer Standard (2000) and ISO 9001:2000
Quality Management System (2002). Last year, ITE was a proud winner of
the 2003 Public Service Award for Organisational Excellence.
Branding of ITE
24 And finally, the branding of ITE as illustrated in Figure 7. The
prerequisite is that we have developed an excellent product, that is, an ITEeducation. The question then is who and how do we communicate so that we
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can gradually cultivate support and build up a positive image and brand name.
This is not an easy task. As our International Education Research Project has
shown, VTET has never been viewed as an attractive choice for school
leavers. Parents all over the world continue to cherish the hope that their
children will pursue an academic education. The ultimate goal is a university
degree. However, unlike the university, VTET does not enjoy the same
prestige and public recognition. Special efforts are therefore necessary to
promote the importance and value of an ITE education in our society. VTET
is an important integral part of the national education and training system.
There must be due public recognition. In this respect, working closely with
policy makers, the schools, parents, media and graduate alumni has been a
successful strategy. Over the years, we have put in place, a comprehensive
marketing programme, reaching out to students, teachers, parents and the
community, through visits to schools, institute attachment programmes, open
houses, media publicity and ITE branding campaigns.
25 But a major impact on public perception and image is to win over the
support of politicians and Members of Parliaments. For example, the former
Minister for Education, Rear Admiral Teo Chee Hean publicly endorsed the
value of an ITE Education when he applauded ITE during the May 2002
Parliamentary Budget Debate, saying that ITE was that segment of the
education system that he was particularly proud of. And he continued to say,
The real success of ITE has been the fact that it has successfully raised the
prospects and maximised the potential of Singaporeans who, in other
education systems all over the world, would have been left behind. Following
this, he extended an open invitation to all Members of Parliament (MPs) and
the public to come and see for themselves, how well ITE students are doing.
As a result, he hosted the biggest group of 43 Members MPs ever to visit ITE
campuses. The extensive publicity generated by the MP visits has certainly
helped to change the public perception of ITE and further enhanced our
image and brand name.
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Concluding Remarks
26 In conclusion, the issues today are not so much about the value or
importance of VTET nor the differences or similarities. TVET systems are
dynamic in nature. At the same time, there are many challenges,
opportunities and possibilities. From the international perspective, there is no
one ideal VTET system that will suit the needs or aspirations of all countries.
The systems are very much shaped by the economic, social and cultural
conditions of the local community. While we do not disagree on the important
social and economic role of VTET, its less than positive image remains
pervasive across societies and countries. VTET deserves greater public
recognition. However, the more important concern is whether sufficient
attention has been paid to those who need and can benefit most from VTET.
In this respect, all pathways of education and training are important avenues
in building a strong and robust total education and training system. VTET
provides an important alternative pathway. There are policy decisions and
choices to be made.
27 The experience of Singapore has shown how the Institute of TechnicalEducation (ITE) has successfully restructured as a post-secondary technical
education institution. Positioning itself as an integral part of the national
education and training system and staying focused on its mission and goals, it
has a built up a positive public image and brand name for itself locally and
overseas. More importantly, its journey towards organizational excellence
has put in place, the infrastructure, resources, capabilities, operating systems
and quality standards to stay relevant and responsive to the forces drivingchange in the new economy. The key ingredients for success are a strong
governmental support, right policy decisions, effective governance structure,
stakeholder support, community partnership, management leadership and
staff commitment.
28 On this note, I once again thank you for your kind invitation and
attention in this presentation.
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Figure 1 : Location of Singapore
South-east Asia
Cambodia
Thailand
MyanmarLaos
Vietnam
Hong Kong
Malaysia
Singapore
Indonesia
Brunei
South
China
Sea
Total land area - 680 square kilometres
Total population - 4 million
2002 Per Capita Gross National Income US$21,000
Technical Institutes
(HQ)
China
Figure 2 : Singapore National Education and Training System
Degree
National U of Singapore
Nanyang Technological U
Singapore Management U
JuniorColleges
Secondary Express
( 4 Years )
Secondary Normal
( 4 / 5 Years )
University
Post-Seconda
ry
Secondary
Primary
Secondary Special
( 4 Years )
MINISTRYOFEDUCATION
Institute of Technical Education
Universities
Primary ( 6 Years )
Polytechnics
DiplomaNanyang
Ngee Ann
Republic
Singapore
Temasek
GCE A
LevelHigherNitecHigherNitec
Master
Nitec
MasterNitec
Other
Training
Providers
Nitec
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Figure 3 : Positioning ITE as a Post-Secondary Institution
Figure 4 : ITE Pedagogic Model
EXPLORE
PRACTISEPERFORM
PLAN
LEARNER
Skills
Competencies
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Figure 5 : Creating an IT-Based Teaching and Learning Environment
eTutor
eStudent
Figure 6 : ITEs Organisational Excellence Framework
OrganisationalReview
ITE Breakthrough
(Development Plan)
Expected Outcomes
Learning Organisation
Committed to
Service Excellence
Effective, Relevant
& Responsive
Training System
CET Pillar for
Lifelong Learning
Institution of Choice
Mission, Vision, Values
STAKEHOLDERS
STAKEHOLDERS
Employers
Community
Local
Training
Partners/
Providers
Govt
Agencies
Institutionsof Higher
Learning
Schools
Unions
Inter-
national
Partners
SQA
Customers
Planning
People
Leadership
PS21
Staff
Involvement
QualityService
Information
Processes
StaffWell-being
Results
People Systems Customers Stakeholders / Partners
(Impetus) (Benchmark)
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Figure 7 : Branding of ITE
ITE - A force behind the knowledge-based economy.
Nursed by knowledge.
Nurtured by ITE.
Designed by knowledge.
Accelerated by ITE.
Developed by knowledge.
Processed by ITE.
Engineered through knowledge.
Propelled by ITE.
Runs on knowledge.Powered by ITE.
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8/8/2019 Vocational Technical Education and Training - An International Perspective
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REFERENCES
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7 Chua C H, Harnessing Chinas People Power, China Focus, ChinaBureau, The Straits Times, Singapore, 27 December 2003.