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8/6/2019 Vmware End User Computing Presentation
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© 2009 VMware Inc. All rights reserved
Modernize the Desktop with VMware View
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2
The New IT Stack
Cloud Infrastructure and Management
Cloud Application Platform
End-User Computing
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Evolution to End User Computing
PC Centric User-Centric
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Evolution of the Customer’s Journey
MODERNIZETHE DESKTOP
Secure and Optimize the Traditional Windows Environment
Desktop, Desktop App, User Data, Virtual Machine
UNIFY USERMANAGEMENT
Bridge Legacy and Cloud Architectures
Legacy, SaaS, and Device Apps, User Data, Users
DELIVER USERCENTRIC COMPUTING
Collaborative User Workspace
Users and Policies, Any App and Data
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Data
Apps
OS
Data
OS
Desktop Apps
Modernize, Optimize and Secure the Desktop
Private Cloud
Data
Desktop Apps
OS
VMware
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OS
Desktop Apps
Modernize, Optimize and Secure the Desktop
OS
Data
Apps
OS
Data
Apps
OS
Data
Apps
Data
Private CloudVMware
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Modern Desktop Solution Components
R e d u c e
I T
C o
s t s
Usability
Flexibility
UserExperience
Simplicity
Efficiency
Security
Management
Availability Reliability
ScalabilityPlatform
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Modern Desktop Benefits
VMw are V iewreduces desk t opTCO by up t o 50%Source: IDC White Paper, 2009
OPEX Cost Savings
Reduce help desk calls Improve desktop management efficiency
Simplify security and compliance
Provision users & deploy desktops inminutes
CAPEX Cost Savings
Reduce storage requirements Improve desktop consolidation ratios
Improve backend user density
OPEX Savings
Reduce help desk calls
Improve desktop management efficiency
Simplify security and compliance
Provision users & deploy desktops inminutes
End User Flexibility & Productivity
Reduce end-user downtime
Automate desktop and data backup
High availability and business continuity
Increase desktop access
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Modern Desktop Momentum
“Using the latest virtualization
technology from VMware, Clements can push out a Windows 7 desktop…It could be an old office XP machine, a
personally owned netbook or a
computer in an Internet cafe in Kuala
Lumpur,
for
that
matter.
The
employee
gets full access to company e‐mail, databases and business applications.”
– Byron Acohido , technology reporter
“ThinApp 4.6 supports virtualizing Microsoft Internet Explorer 6, which reportedly eases
the challenge of virtualizing legacy IE6
applications for 32‐bit and 64‐bit Win7
desktops.”
– Bruce Hoard,
technology columnist
“Challengers to Microsoft Outlook and Exchange
come and go, but VMware
may have a winner with its
new Zimbra appliance.... with VMware sales and
support backing Zimbra, I think this challenge to
Exchange has some real possibilities. ”
– Eric Knorr, editor in chief
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Modern Desktop Architecture
User Experience
PCoIP, MultiMonitor
Print, Multimedia
USB redirection
Offline Support
Management
VMware View Manager
Vmware View Composer
VMware ThinApp
Platform
VMware vSphere for desktops
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Usability
Flexibility
UserExperience
Simplicity
Efficiency
Security
Management
Availability Reliability
ScalabilityPlatform
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Reliability for Desktops
Ensure optimal desktop
performance• Protection from planned
server downtime
• vMotion
• Protect from planned storagedowntime
• Storage vMotion
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Availability for Desktops
Reduce desktop
downtime• Ensure zero downtime and
zero data loss
• VMware Fault Tolerance
• Protect against unplannedserver downtime
• High Availability
• Recover quickly from plannedor unplanned site downtime
• Site Recovery Manager
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Scalability for Desktops
Built for the largest
desktop environments• Optimized for desktop
workloads
• Tuned and optimized to supportthousands of users
• Shrink and grow desktopsbased on demand and priority
• Dynamic Resource Sizing
• Add resources on demand
• Hot add resources, devices, storage
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Usability
Flexibility
UserExperience
Simplicity
Efficiency
Security
Management
Availability Reliability
ScalabilityPlatform
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Managing the Modern Desktop
Simplicity with SingleConsole Management
Manage desktop components
from a single console Operating System
Applications
Apply policy, assignapplications and deploydesktops
Monitor and troubleshoot
with a unified view of thedesktop infrastructure
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Template
Flexible Desktop Provisioning
Automate provisioning
from a template
On-demand provisioning
Multiple types of desktops
Persistent, Non-persistent,Individual
Consistent administrative
experience
ViewManager
vCenterBanner Health was able toprovision 2600 users in
under 10 days.
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Integrated Application Management
Simplified Application Management
Entitle ThinApp applications
Individual Desktop
Pool of desktops
Deliver ThinApp applications to desktop
Full – executed locally
Streaming – executed from datacenter
Application Dashboard
Inventory of ThinApp applicationsmanaged by VMware View
Optimize entitlement process perapplication group
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Operating System
Eliminate Conflict with Application Virtualization
Features• Decouple applications and data from OS
• Agent-less architecture
• Wide platform and application support
• Plug into existing application management tools
• Deployment flexibility
Benefits• Enable OS migrations and streamline
application patch updates
• Enable application mobility and accessflexibility
• Minimize the number of desktop images
• Eliminate application conflicts
• Enable use of multiple versions of applications
Application Application
Operating System
VOS VOS
Application
sandbox
Application
sandbox
App Files App Files
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Package Once, Deploy Everywhere
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Simplify Antivirus Processes with vShield Endpoint
Improve performance andeffectiveness of existing endpointsecurity solutions
Offload AV activity to Security VM (SVM)
Eliminate desktop agents and AV storms
Enable comprehensive desktop VMprotection
Centrally manage AV service across VMswith detailed logging of AV activity
Partner Integration through EPSEC API -Trend Micro
VMPersona
APP
OSKernel
BIOS
VMPersona
APP
OSKernel
BIOS
VMPersona
APP
OSKernel
BIOS
SVM
OS
VMware vSphere
AV
Hardened
Introspection
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Usability
Flexibility
UserExperience
Simplicity
Efficiency
Security
Management
Availability Reliability
ScalabilityPlatform
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Delivering The Best User Experience
Adaptive protocol for optimal userexperience on LAN and WAN
End-to-end software solutionwith optional hardware
Addressing requirements fromthe task worker to power user
Multi-monitor support, USBredirection, Printing, andmultimedia
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Flexible Access Across Devices
Desktop PC/Laptop
Windows, Mac OSor Repurposed PCs
Mobile Devices
iPad, iPhone*
Android*
Thin Client/Zero Client
Broad IndustrySupport
* Wyse Pocket Cloud
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Offline Access and Mobility
Check out virtual desktops to physical devices
Support devices that lose network connectivity
Extend policies to offline users
“Heartbeat” back to datacenter• Synchronization, Update, Remote Expiration
Support mobile users, contractors and
EOIT/BYOPC use cases
View Manager
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Use Cases
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2 1 2 1
Modern Desktop Use Cases
2 1 2 1
Financial
Services
Federal
Govt
State & Local
GovtHealthcareEducation
BPO (Outsourcing and Offshoring )
Global 1000
Roaming Desktop/Follow Me Desktop (includes Remote Access)
EOIT(students)
Application Compatibility
Windows 7 Migration
BPO (Outsourcing and Offshoring )
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Accelerating Windows 7 Migration
Audit/Assessment
Applicationcompatibility and
Remediation
Hardware/SoftwareAcquisition
OS +App+Driverinstallation
RestoreUser/ApplicationData and Train
users
Test & Deploy
Applicationcompatibility and
Remediation
Step 1- Virtualizeapplications first before
trying to recode
Test and Deploy
Step 2 – Use Desktopvirtualization to deliver
flexible desktop
Cost = $513KTime taken = 12.9K hrs
Based on 2000 user desktop migration with 250 applications
Up to 50%saving
in cost and timeVs. physical
OS Mi i H VM H l
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OS Migrations – How VMware Helps
ThinApp Makes OS Migrations Easier !
• Application Conflicts can arise through OS Migrations!• Eliminates App Conflicts through Virtualization.
• Reduced memory consumption and page file usage.
• Easy Deployment & Retraction of Apps with any OS!
• No App Tentacles and Uninstall Artifacts.
• ThinApp Integrates into virtually any ESD.
• An OS with fewer native apps is easier to upgrade
• Reduced Support Desk Calls All Around!• ThinApp packaged apps are easy to update.
• Support Time for Troublesome apps reduced to virtually nothing!
• User Data Migration Can Have Issues.
• ThinApp packaged apps can virtualize User Data.
• ThinApp Sandbox controls allow data to exist outside of User Profiles.
F ll IE6 S t Wi 7 d 2008 R2
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Full IE6 Support on Win 7 and 2008 R2
Easily Create IE6 packages
• No “install capture” - Harvest of IE6 from
XP SP3
• Easy deployment into newer OSs
• Run IE6 on both 32-bit and 64-bit systems• Run IE6 side-by-side with native IE
• Run different versions of components
(Java, .NET/ActiveX, Flash, etc.) in
separate IE6 packages on same Win 7
• No more “Web App Hell”!
• Thindirect allows seamless user experience
between browsers
• GPO policy based administration of URL’s
associated with different browser versions
http://blogs.vmware.com/thinapp/2010/06
/internet-explorer-6on-windows-7.html
For more info..
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Customer Case Studies
ChallengesT h T Gl b l
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“I would tell my peers in IT that VMware View really helps you centralize management of IT resources while delivering excellent desktop performance for remote users. At TechTeam,it’s enabling us to expand our revenue-generating helpdesk operations cost-efficiently,
through an infrastructure that can scale and adapt quickly to meet future demands .”
—Daniel Chapiewski,Global Infrastructure Director
Control costs of business growth and expansion
Speed of application deployment
Reduce repair overhead
Data security and protection issues
Deliver high performance desktops to agents worldwide
Challenges
Increase customer confidence with centralized data security
Improve quality of service for revenue generating LOB
Quick provisioning and reduce repair/support burden
Enable remote access / work from home
Building a private cloud strategy with servers, desktops and vApps
VMware View and ThinApp
Deployed across two datacenters in US and Belguim
Helpdesk agents across Europe, AP and South America Repurposed PCs and Thin Clients
Tech Team Global
Challenges
Solution
Results
ChallengesU i it f T l d
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“VMware View really extends the boundaries of the university out to our students
wherever they are—students can access their H drives,applications, and network resources even if they’re off campus.”
—Joshua Spencer,Desktop Development,
Limited IT resources
Difficult to secure information on local hard drives
Time consuming application upgrades
Limited availability for student lab time
No remote access to applications or University resources
Challenges
500 virtual desktops and over 30 virtual apps
Student labs now available 24 x 7 x 365
Provision virtual desktops <2 minutes
0% failure rate for application upgrades
Application upgrades in 5 minutes
VMware View with View Composer and ThinApp
Thin clients on campus
Both LAN and WAN access
University of Toledo
Challenges
Solution
Results
ChallengesO t i M t l i S h l di t i t
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Students had limited access to computing resources
Existing PC deployment under utilized
Tradition 1:1 computing was not an option – too expensive todeploy and maintain
Challenges
Over 2,000 virtual desktops in production
Increased use of technology in the classroom
Lower cost thin clients allowed for larger deployment 40% increase on devices with same staff
OPEX savings – can support even with budget cuts
VMware View
Mobile thin clients on carts – 60 per school
Teachers reserve computers for weeks at a time
Ontario-Montclair School district
“ VMware View also allowed us to get more laptops into children’s hands, and to give them more high-quality,instructional time with their computers. We know we are now doing a better job advancing our students and preparing them for high school.”
—Jeremy WoodTechnology PlanningCoordinator
Challenges
Solution
Results
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Getting Started
Where are you in the Journey?
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COST EFFICIENCYQUALITY OF SERVICE
Where are you in the Journey?
Sponsorship
Business Value
Confidence
Key Capabilities
Stage IT Production
IT
Reactive
Cost Savings
Credibility
Provisioning
CAPEX
OPEX
Cost Efficiency
Business Production
IT / LOB
Selective
Speed
Stability
SLAs
CAPEX
OPEX
Availability
Responsiveness
Quality of Service
BUSINESS AGILITYITaaS
CIO
Proactive
Streamlined Processes
IT-as-a-Service
Quality of Life
CAPEX
OPEX
Availability
Responsiveness
Compliance
Time-to-market
Business Agility
Before You Get Started Things to think about
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Before You Get Started….Things to think about
NotServer
Server virtualization architecture is not exactlyportable for desktops
TeamDynamics
Desktop modernization cuts across more ITsilos than server virtualization
Focus Lack of sponsor and commitment to change
EndUsers
Don’t forget about them! User acceptance iscritical to success
StorageStorage architecture is not optimized for
desktops
Network What is the current state?
Assessment
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Assessment
Audit the environment
• Server virtualization status, skill set available
• Existing end user environment – applications, network, system performance
Evaluate User Profiles
• Identify User populations, usage patterns, user experience requirements
• Identify use cases for desktop modernization
• Rank use cases by impact from modernization
Evaluate applications• Identify application virtualization candidacy
• Prioritize applications for desktop modernization
Assessment Pilot Production Expansion
Application Evaluation
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Application Evaluation
Audit: What is out there?
• Application inventory (native, client/server, browser, SaaS)
• End user types and requirements
Assess: Understand Attributes
• Require installation of a hardware driver
• Installation footprint of application
• Any dependencies like .NET, Java, etc• Leverage plugins and/or install any services
Prioritize: Determine candidacy and complexity• Low, medium, high complexity
• Non-candidates (with or without workarounds)
Pilot
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Pilot
Pilot Phase
• Select low complexity use case and ensure success criteria is finalized
• Roll out pilot to < 200 users for testing
Plan & Design
• Baseline metrics and performance expectations
• Design architecture to scale –pilot to subset
• Optimize process for virtual environment
User Acceptance Testing• Pilot to actual users – not just IT
Monitor / Optimize / Tune
• Continuous improvement cycle between IT and end users
Assessment Pilot Production Expansion
Requirements for Design
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Requirements for Design
BasicRequirements
ApplicationsRequirements
PeripheralRequirements
ConnectivityRequirements
Service LevelRequirements
Design
Production
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Production
Expand pilot to remaining users
User Acceptance
• Evangelize and educate
•
Leverage original testers to evangelize deployment
Monitor / Optimize / Tune
• Continuous improvement cycle between IT and end users
Assess &Plan
Pilot Production Expansion
Expansion
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Expansion
Rinse and repeat
Expand to additional use cases by priority
• Scope infrastructure systems and end user requirements for each use case
User Acceptance
• Advertise internally and leverage early adopters for evangelism
Monitor / Optimize / Tune
• Continuous improvement cycle between IT and end users
Assess &Plan
Pilot Production Expansion
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© 2009 VMware Inc. All rights reserved
BACKUP SLIDES
Tools to Help – Professional Services Offerings
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Assessment Pilot Production
VMwareView/ThinApp
Jumpstarts
Plan & Design forVMware View
Plan and Design forVMware ThinApp
View Upgrade Service
Tools to Help Professional Services Offerings
Desktop VirtualizationAssessments
VMware View PilotVMware ICM
Education Offerings
VMware View Pricing and Packaging
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VMware View Pricing and Packaging
View Enterprise View Premier
vSphere for desktop
vCenterView Manager
View Composer
Local Mode
vShield Endpoint
ThinAppPricing per ConcurrentConnection $150 $250
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Availability Worldwide through authorized resellers, OEM’s or direct from VMware.
Eligibility Purchase of 500+ seats of ThinApp
Duration Eligible purchases from May 1, 2011 – Sept 15, 2011
Offer Receive a VMware ThinApp client at for $19 each.
Over 50% discount of list price.
Detail SnS needs to be purchased separately
No Pricing Promotion for ThinApp Suite
Not applicable to VPP and Advantage + partners
Windows 7 Migration with VMware
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Windows 7 Migration with VMware
Double the speed and half the cost of traditional migration
Support for IE6
Ensure application compatibility before migration
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