The 16th Annual VIVA ILL Community Forum was held at Sweet Briar College on July 11, 2014.

We had 99 attendees from all across the Commonwealth.

2014 ILL Community Forum Speakers

From left to right: Katie Birch, OCLC; Chris Gomola Mullin, University of Richmond; Tammy Hines, Longwood University; Paula Weddle, James Madison University; Kim Day, Liberty University; Anne

Osterman, VIVA; Laura Ramos, George Mason University; Sharon Gotkiewicz, Virginia Tech; Katherine McKenzie, College of William & Mary; Jake Weiner, George Mason University; Joe Malloy, Sweet Briar College; Kathy Perry, VIVA [Not pictured: Evan Simpson, Tufts University; Greg Spitzer, James Madison

University]

The 16th Annual VIVA Interlibrary Loan Community Forum

Friday, July 11, 2014 - Elston Conference Center, Sweet Briar College, Sweet Briar, VA

9:00 a.m. - 3:00 p.m.

8:30 - 9:00 AM Registration & Continental Breakfast

9:00 - 9:30 AM Welcome, Staff Recognitions, and VIVA 20th Anniversary NewsKim Day, Liberty University (VLB), ILL Subcommittee Chair; Joe Malloy, Sweet Briar College (VSB), Local Organizer; Kathy Perry, VIVA Director

9:30 - 10:15 AM Rethinking Resource Sharing: Best Practices, Practical Innovations, New Models for CollaborationEvan Simpson, Head of Research & Instruction, Tisch Library, Tufts University

10:15 - 10:30 AM Break

10:30 - 11:15 AM WorldCat Knowledge Base and Direct Request: Successful Implementation for ILL Usage Laura Ramos, George Mason University (VGM); Katherine McKenzie, College of William & Mary (VWM); Carol Creager, Mary Baldwin College (VMB); Anne Osterman, VIVA Deputy Director

11:15 AM - 12:00 PM OCLC UpdateKatie Birch, Portfolio Director for Delivery Services, OCLC

12:00 - 1:00 PM Lunch

1:00 - 1:45 PM Concurrent Sessions Customizing ILLiad Webpages (Patio D Room)

Jake Weiner, George Mason University (VGM); Greg Spitzer, James Madison University (VMC)

Balancing ILL Duties with Other Assigned Tasks: When ILL is Not All that You Do (A/B Conference Room)Chris Gomola Mullin, University of Richmond (VRU)

1:45 - 2:00 PM Break

2:00 - 2:30 PM ILL Etiquette & Best Practices Tammy Hines, Longwood University (VLC); Sharon Gotkiewicz, Virginia Tech (VPI); Paula Weddle, James Madison University (VMC)

2:30 - 2:45 PM VIVA UpdateKathy Perry, VIVA Director

2:45 - 3:00 PM Forum Wrap UpKim Day, Liberty University (VLB), ILL Subcommittee Chair

VIVA ILL Forum Attendees 2014

There were 99 people registered to attend.

Name Institution Email Address

Peggy Adkins Averett University padkins@averett.edu

Rosemary Arneson University of Mary Washington rarneso3@umw.edu

Christie Arntz College of William and Mary clarnt@wm.edu

Carolyn Austin Lynchburg College austin@lynchburg.edu

Carla Bailey University of Mary Washington cbailey@umw.edu

April Beckler James Madison University beckleaj@jmu.edu

Rebecca Belcher Appalachian School of Law rbelcher@asl.edu

Liz Boothe Central Virginia Community College boothee@cvcc.vccs.edu

Ashley Brewer Old Dominion University abrewer@odu.edu

Ladd Brown Virginia Tech blbrown@vt.edu

Mikki Butcher James Madison University butcheml@jmu.edu

Corey Buttram Thomas Nelson Community College buttramc@tncc.edu

Mary Cabiness Southside Virginia Community College mary.cabiness@southside.edu

Belinda Carroll Lynchburg College carroll_b@lynchburg.edu

Becky Chen Wu Northern Virginia Community College hchenwu@nvcc.edu

Name Institution Email Address

Sue Ellen Church Blue Ridge Community College churchs@brcc.edu

Kathie Clarke Dabney S. Lancaster Community College kclarke@dslcc.edu

Randi Cline Southern Virginia University randi.cline@svu.edu

Kerry Cotter Northern Virginia Community College kcotter@nvcc.edu

Vicki Cox Virginia Tech vickic@vt.edu

Carol Creager Mary Baldwin College ccreager@mbc.edu

Maureen Culley Hampden-Sydney College mculley@hsc.edu

Kimberly Day Liberty University kjday@liberty.edu

Jan Edgar Shenandoah University jedgar@su.edu

Vickie Einselen Bridgewater College veinselen@bridgewater.edu

Michael English George Mason University menglis7@gmu.edu

Kathy Evans Shenandoah University kevans1@su.edu

Laura Faulkner College of William and Mary lefaulkner@wm.edu

Dave Fjeld Virtual Library of Virginia dfjeld@gmu.edu

Carol Frieden College of William and Mary cafrieden@wm.edu

Jim Gettys Virginia Western Community College jgettys@virginiawestern.edu

Quinn Gomola Mullin University of Virginia qpg4jk@virginia.edu

Christine Gomola Mullin University of Richmond cgomolam@richmond.edu

Rebekah Goodfellow J.Sargeant Reynolds Community College rgoodfellow@reynolds.edu

Sharon Gotkiewicz Virginia Tech sgotkiew@vt.edu

Matthew Grannell Liberty University mlgrannell@liberty.edu

Patty Greany Emory & Henry College pcgreany@ehc.edu

Barbara Grether Danville Community College bgrether@dcc.vccs.edu

Gabrielle Hallion Virginia Commonwealth University halliongc@vcu.edu

Name Institution Email Address

Dorothy Hargett Regent University dorohar@regent.edu

Bob Harrison Tidewater Community College rharrison@tcc.edu

Kendra Hawkins Tidewater Community College khawkins@tcc.edu

Carol Henry Emory & Henry College chhenry@ehc.edu

Laura Hewett Washington and Lee University hewettl@wlu.edu

Tammy Hines Longwood University hinestm@longwood.edu

Shannon Hogya George Mason University shogya1@gmu.edu

Ted Hostetler Randolph College thostetler@randolphcollege.edu

Patty Hughson Regent University patrhug@regent.edu

Cheryl Hundley Ferrum College chundley@ferrum.edu

Shaunna Hunter Hampden-Sydney College shunter@hsc.edu

Lisa Janes Union Presbyterian Seminary Lisa.Janes@upsem.edu

Anthony Kaseoru Radford University akaseoru@radford.edu

Anne Lilly Northern Virginia Community College alilly@nvcc.edu

Martha Livick Blue Ridge Community College livickm@brcc.edu

Catherine Lotspeich Randolph College clotspeich@randolphcollege.edu

Mary Lucado Virginia Tech mlucado@vt.edu

Cynthia Mack College of William and Mary cmmack@wm.edu

Manju Majumdar Norfolk State University mmajumdar@nsu.edu

Joe Malloy Sweet Briar College ljmalloy@sbc.edu

Holly Martin Liberty University hrmartin@liberty.edu

Christian Martin Virginia Commonwealth University camartin@vcu.edu

Tansy Matthews Marymount University tansy.matthews@marymount.edu

LaTrisha McCargo Southside Virginia Community College latrisha.mccargo@southside.edu

Katherine McKenzie College of William and Mary kfmcke@wm.edu

Bernida McLaughlin Virginia State University bmclaughlin@vsu.edu

Name Institution Email Address

Laura Montanez James Madison University montanlk@jmu.edu

Tonya Moore Virginia Military Institute mooretl@vmi.edu

Bethany Mott Radford University bmott2@radford.edu

April Nix Liberty University adnix2@liberty.edu

Melanie Nowlin Virginia Commonwealth University mnowlin@vcu.edu

Dawn Nyce Eastern Mennonite University dawn.nyce@emu.edu

Anne Osterman Virtual Library of Virginia aelguind@gmu.edu

Dana Owen Longwood University owendb@longwood.edu

Bret Peaden Hampden-Sydney College bpeaden@hsc.edu

Kathy Perry Virtual Library of Virginia kperry@gmu.edu

Marika Peterson Southside Virginia Community College marika.peterson@southside.edu

Stephen Pilon Christendom College spilon@christendom.edu

Elaine Powers Edward Via College of Osteopathic Medicine - Virginia Campus epowers@vcom.vt.edu

Laurie Preston Randolph-Macon College lpreston@rmc.edu

Laura Ramos George Mason University lramos8@gmu.edu

Paul Rittelmeyer University of Virginia pvr3y@virginia.edu

Cyanna Rodney-Hill Norfolk State University cdrodney-hill@nsu.edu

Audrey Shenk Eastern Mennonite University shenkaj@emu.edu

Travis Smith University of Richmond tsmith3@richmond.edu

Jesse Spencer Christopher Newport University jesse.spencer@cnu.edu

Greg Spitzer James Madison University spitzegc@jmu.edu

Julie Stuckey Liberty University jstuckey@liberty.edu

Betty Tobias University of Richmond btobias@richmond.edu

Maureen Townsend Northern Virginia Community College mtownsend@nvcc.edu

Jim Verdini Averett University james.verdini@averett.edu

Liz Walraven Eastern Shore Community College ewalraven@es.vccs.edu

Name Institution Email Address

Nancy Weaver Virginia Tech nweaver@vt.edu

Paula Weddle James Madison University weddlepf@jmu.edu

Jake Weiner George Mason University tweiner1@gmu.edu

Danielle Willgruber University of Mary Washington dwillgru@umw.edu

Paula Wood Tidewater Community College tcwoodp@tcc.edu

Bethany Wright Tidewater Community College bwright@tcc.edu

Jessica Yopp Roanoke Higher Education Center jessica.yopp@education.edu

Parker York Longwood University yorkpm@longwood.edu

Additional pictures from the event:

From left to right: Katie Birch, OCLC (Guest Speaker); Kim Day, Liberty University (ILL Subcommittee Chair); Evan Simpson, Tufts University (Keynote Speaker)