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Vital Savings Vital Savings by Aetna by Aetna ® ® August 2006

Vital Savings by Aetna ® August 2006. 2 Marketplace Overview The demand for discount cards is growing… Tens of millions of people have little or no dental,

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Vital SavingsVital Savingsby Aetnaby Aetna®®

August 2006

2

Marketplace Overview

The demand for discount cards is growing…

Tens of millions of people have little or no dental, health, or LTC

insurance

– No medical insurance – 44 million (Oct 2003 US Census)

– No dental insurance – 135.8 million (Sept 2003 NADP

Report)

Note: Sources of insurance statistics include: 2003 US Census data, Commonwealth, and National Association of Dental Plans data

3

Marketplace Overview

Factors driving the continued growth of discount cards

Cost shifting – As with medical, dental cost shifting to employees

continues, with employees paying 42% of costs in 2002, up from

38.2% two years before*

Employers scaling back - Certain segments of the population are

losing their dental coverage entirely – e.g., retirees

Early retirees – not eligible for Medicare Rx plan and living on fixed

incomes.

*Employee Benefit Adviser – Jan/Feb 2004

4

Marketplace Overview

2006 Internet key word searches:

– Over 200,000 searches on the term “Discount Dental” since

March 1st*.

2006 Visitors to www.VitalSavings.com

– 135,000 referrals to Vital Savings from Aetna.com

– 1,400 cards sold from those visitors

* Source: Google Analytics

5

Marketplace Overview

Stretching Dollars Further Today and In the Future

Stretching Dollars Further Today and In the Future

Consumer / Cardholder

Reduced Exposure to Consumer Bad Debt

Reduced Exposure to Consumer Bad Debt

Physicians/Dentists

Affordable Choice, Superior Quality and Service

Affordable Choice, Superior Quality and Service

Sponsor

Flexible, affordable alternative when health insurance is not an option

Attract and retain workers

Simple and easy to administer

Outstanding choice, value for the money and service

Get the care you need when you need it

Convenient – no claims to file to access discounts.

New Patients

New Revenue Stream

Payment at Point of Service

No claims to file

6

Aetna’s Response

Services Dental PharmacyLong Term

Care

Vital

SavingsSM

On Health

Physician / Specialist       X

Pharmacy (including mail order pharmacy)   X   X

Long Term Care     X  

Dental X      

Hospital**        

Vision X X X X

Fitness X X X X

Alternative Health Care* X X X X

Discounts on Oral Health Care Supplies X X X X

Hearing     X X

Informed Health® Line     X  

Durable Medical Equipment     X  

Life Assistance Program     X  

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Aetna’s Response

Oct

200

3

Intro Vital

Savings Group Dental

July

200

4

Intro Voluntary Group and Consumer

Dental Cards

Sep

t 200

6

Intro Consumer

Rx and LTC

Discount Cards

Janu

ary

2006

Added Fitness and Alternative Healthcare discounts

Apr

il 2

005

Intro Group Health

Discount Prepaid

Debit Card

8

Aetna’s Presence

Currently sell Vital Savings in 49 states plus D.C and Puerto

Rico.

– Dental (All states except Montana)

– Rx (All states except FL, OK, UT, Montana)

– LTC (All states except FL, OK, UT, Montana)

– Health (Piloting currently in CO, FL, NC and NJ)

9

Aetna’s Presence

Card Sales by State

CA9% FL

8%

NY10%

PA13%

TX10%

All Others50%

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What Aetna Brings

• 68,000 + dental practice locations nationwide(discounts range 15-50%)

• 35,000 pharmacies including CVS/pharmacy®,

Rite Aid, and Longs Drug store. (Discounts range from 10-40%)

• 4,700 Long Term Care Facilities(discounts range from 5-30%)

• 13,000 Vision Care Centers

• National network of providers• Respected Aetna brand name• Same Services and tools available to All Aetna members• Substantial discounts (same level as PPO plans)

Networks

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What Aetna Brings

Additional

Services

Access to many of the same tools and services as Aetna Insured Dental/Pharmacy/medical members

These include: • DocFind – locate a network dental provider• InteliHealth - comprehensive consumer health

information website• Estimate the Cost of Care tool• Aetna Navigator – online member self-service

website

Brand and

Reputation• Strong, positive brand recognition

• Trusted company for over 150 years

• High and increasing provider and member

satisfaction

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Conclusion

Discount plans important to consumers

Regulation and enforcement of ‘Bad Actors’

Keep regulation and administrative costs to a

minimum

Thank you!