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visit us at www.egyptair.com EgyptAir Holding Company

Visit us at EgyptAir Holding Company

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Page 1: Visit us at  EgyptAir Holding Company

visit us at www.egyptair.com

EgyptAir Holding Company

Page 2: Visit us at  EgyptAir Holding Company

visit us at www.egyptair.com

EgyptAir

Milestones

Page 3: Visit us at  EgyptAir Holding Company

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Agenda

EgyptAir in brief Egyptair Holding Company module Mission ,vision ,objective and group values Operation ModuleIT platform RenovationSafety StandardsEgyptAir breakthroughProduct & Service EnhancementInflight servicesNetwork ExpansionOperational highlightsFleet GrowthEgyptair express profile and strategy

Page 4: Visit us at  EgyptAir Holding Company

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EgyptAir in Brief

EgyptAir is the national Flag Carrier of Egypt & dominant leader in the Egyptian market with a strong Brand.

100 % State owned since its establishment in 1932

EgyptAir was the 7th carrier in the world.

EgyptAir was the 1st carrier in the Middle East & Africa.

Is Self finance status without any government subsidy.

Sole designated carrier in about 110 Egyptian BASAs.

Egypt as destination is a strong product ( Tourism, Business, Population 78 M, GDP 5.7%).

Page 5: Visit us at  EgyptAir Holding Company

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التشغيل عناصر

EgyptAir Holding Company Module

Maintenance &Engineering Company.

Tourism & Duty

Free Company

Cargo Company

In-flight services

Company

Ground Services Company

Medical Services Company

EgyptAir

Holding

company

SupplementaryIndustriesCompany

EgyptAirExpress

Company.

EGYPTAIRAirlines

Company

Page 6: Visit us at  EgyptAir Holding Company

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Mission, Vision, Objectives & Group Values

Mission

Create value for our customer, employees, owners & stakeholders.

Vision

Deliver competitive customer service with true Egyptian spirit.

Objectives

Customer focusBoth internal/external

ProfitabilityFavorable relation between revenues / costs

Staff professionalismIncrease staff motivation /professionalism

Group Values

Safety comes firstEfficiencyTeamwork

Continues learningServing the Egyptian economy

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EgyptAir Airlines

EgyptAir Express

EgyptAir Cargo

Air Cairo

Legacy airline

Regional airline Leisure airline

Cargo airline

Operation Module

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PricingAmadeusEngine

Reservation(Altea Sell)Nov 4 2006

E-Commerce (Web Site Portal)

&IBE

(Amadeus E-retail)Jan 2007

ProsRevenue

ManagementV. 5.6

Oct. 06

Call CentreFulfilmentJan 2004( phase 1)

Loyalty(Crane)Jul 06

RevenueAccounting(LH SYS)Aug. 07

E-TKTDec 05 2006

Amadeus DCS

Aug 06

On-board and on-ground, modern information technologies are offered

which make flying even more pleasant

The future will characterized by technical innovations and promising projects

The year of 2006 represents a significant technological transformation point

IT Platform Renovations

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Safety Standards

IOSA 2004 Operator

IOSA 2006 Operator

EgyptAir Maintenance Company

obtained the EASA 145.

EgyptAir Training Center obtained the EASA 147 , Type Rating Training Organization (TRTO) in accordance with the EU JAR-FCL1 & all the FFS are approved by the ECAA and French DGAC. The center has become a member of

the ICAO TRAINAIR Program

Page 10: Visit us at  EgyptAir Holding Company

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EgyptAir Breakthrough

Synovete

EgyptAir since 2002 has been contracting with International Consultancy Agencies:-

Sabre ( 2003) : Implementation of IOCCSabre (2004) : Restructure EgyptAir (Network, Pricing & Revenue

Management, Sales & Distribution.

Sypher (2005) : restructure EgyptAir network under the formulation of Liberalization plan of Egypt

SH&E (2006) : enhance customer service experience program and Marketing activities

Synovete(2006) : Market research

Lufthansa Consulting (2006-2007) : improve cargo company performance.

Lufthansa Consulting (2007) : improve Ground Handling Company performance.

Page 11: Visit us at  EgyptAir Holding Company

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Product / Service Enhancement

•EgyptAir became one of the best Airline to achieve “on time performance” •Sales through the internet and call centre are growing • EgyptAir Plus frequent flyer program introduced in 2001 and was upgraded using Crane Software by HITT in 2006.• On-line ticket sales introduced• e-ticketing service has been launched completed for the domestic sales offices as well as all the agents and 95% of the network was established in May 2007.• IET is implemented with 30 airline till oct 2007

41% Other A/Ls BSP SALES

59%EgyptAir BSP &

CTO SALES

Page 12: Visit us at  EgyptAir Holding Company

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In-flight Services

Modern and relaxing cabin interior

State-of-the-art entertainment system (VOD)

Seats are equipped with power ports.

Variety of local and international newspapers and magazines in

numerous languages including hours which is own self issued magazine.

Motivated cabin crew who demonstrate genuine Egyptian hospitality.

Hot Meal on all international routes including the short regional flights.

Page 13: Visit us at  EgyptAir Holding Company

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CAIRO

AMERICA EUROPE AFRICA MIDDLE EAST FAR EAST

MONTREALNEW YORK

AMSTERDAMATHENSBARCELONABERLINBRUSSELSBUDAPESTCOPENHAGENDUSSELDORFFRANKFURTGENEVAISTANBULKIEVLarnacaLISBONLONDONMADRIDMILANMOSCOWMUNICHOSLOPARISROMESTOCKHOLMVIENNAZURICH

ACCRAADDIS ABABAALGIERASMARABENGHAZICASABLANCAENTEBBEJOHANNESBURGKANOKHARTOUMLAGOSNAIROBITRIPOLITUNIS

EGYPTAIR NETWORK

ABU DHABIALAINALEPPOAMMANBAHRAINBEIRUTDAMASCUSDAMMAMDOHADUBAIJEDDAHKUWAITMUSCATRIYADHSANAASHARJAH

BANGKOKBEIJINGGUANGZHOUKUALA LUMPURMUMBAIOSAKASEOULSINGAPORESYDNEYTOKYO

CODE SHARE Flights

DOMESTIC

ABOUSIMBELAL ARISHALEXANDRIAASSIUT ASWANHURGHADALUXORMATROUHMERSA ALLAMNEW VALLYSHARM ELSHEIKHTABA

Network

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Operational Highlights

11.3010.35

9.509.25

0

2

4

6

8

10

12

2004 2005 2006 2007

255283

303

368

18916214611980

180

280

380

480

580

2004 2005 2006 2007

Dom. Flight Int’l. Flight

+9%+3%

Increased Daily Aircraft Utilization

+9%

+15%+15% +8%+8% +20%+20%

Total EgyptAir weekly departures

Passengers Movement

2

4

6

8

10

12

01/02 02/03 03/04 04/05 05/06 06/07 07/08 08/09 09/10

Pas

seng

ers

in m

illio

ns

01/02 03/04 05/06 06/07 07/08 08/09 01/02 03/04 05/06 06/07 07/08 08/09 09/1009/10

Forecast

10.6

8.7

7.5

6.15.4

4.55.2

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10

20

30

40

50

60

70

80

05/06 06/07 07/08 08/09 09/10 10/11

No.o

f Equ

ipm

ents

Fleet Growth

7066

5650

4337

2000

4000

6000

8000

10000

12000

05/06 06/07 07/08 08/09 09/10 10/11

Flee

t Cap

acity

1216110472

9933

83887619

6777

Intercontinental

5 B777

3 A340

Continental

7 A330

4 A321

13 A320

4 B735

3 B738

6Embrear

Freight

4 A600

Under Delivery

9 B738

Current Fleet

Fleet Growth Capacity Growth

Average fleet age is 8 years

***Studying aquiring new 12 A/C

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EgyptAir Express

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EgyptAir Express profile in brief

schedule domestic & regional airline established in May 2006.

subsidiary of EgyptAir Holding Co.

main base and major operations is in Cairo International Airport with minor bases in both Alexandria (Nozha Airport) and Sharm El-sheikh.

Fleet consists of 6 Embraer ERJ's 170 .

Page 18: Visit us at  EgyptAir Holding Company

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strategy

Meeting the demand of Domestic market Maintaining competitive pricing structure Serving international markets that need to be served with

smaller aircraft Serving as feeder/de-feeder to Cairo-Hub Delivering value for money Maintaining EgyptAir domestic market share. Adding destinations based upon financial viability and network

contribution. MS Express will serve international markets suitable for regional jets not served by EgyptAir Airlines or mutually agreed

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Thank you