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Visionary Ideas
Exceptional Services
Strong Communities
Solid Resources
1975 - 2012 Celebrating 37 Years of Recovery-Focused Service and Strategic Growth
Board of Directors Chairperson
William T. Emmet
Project Director
Magna Systems, Inc.
Largo, MD
President
Joseph F. Dziobek, CEO
Fellowship Health Resources
Lincoln, RI
Secretary
Amy E. Guldhauge, CPA
Assistant Treasurer
Starkweather and Shepley
East Providence, RI
Robert Beagle
Wakefield, RI
Neal Brown, MPA
Rockville, MD
Michela Coffaro, Psy.D, ACSW
Consultant
Milton, DE
John Andrew (Andy) English
Nova Capital Partners, LLC
Raleigh, NC
Renata J. Henry, M.Ed.
Consultant
Newark, DE
Scott Kilcollins
Consultant
Kenduskeag, ME
Pierre L. La Perriere
VP, Corp. Dir. of HR
Gilbane Building Co.
Providence, RI
Jeff McLoud
Mental Health
Consumer Advocate
Kinston, NC
Jennifer Meade, MSW
Assistant Professor
School of Social Work
Rhode Island College
Providence, RI
Colin Murphy, RN, MBA
Consultant
Providence, RI
David Nikitas
Account Executive
Sprint Certified
Business Dealership
PhoneDepot, Inc.
Beverly, MA
Lynn Pike Hartman
Vice President - Programs
Phoenixville Community
Health Foundation
Phoenixville, PA
Alan Wichlei
Vice President and Director
Isaacson, Miller
Boston, MA
�Delaware l ŸMaine l ŸMassachusetts l ŸNorth Carolina l ŸPennsylvania l ŸRhode Island l ŸVirginia
2
FHR (Fellowship Health Resources) concluded its thirty-seventh fiscal year on June 30, 2012,
and I am pleased to report it was a year of progress and opportunity for our staff and the
individuals we serve.
Having previously defined our clinical approach in our PRISMMODEL® for the Effective
Treatment of Serious and Persistent Mental Illness, we recognized the value of enhancing our
philosophical framework with concrete and meaningful initiatives designed to promote
individual recovery and overall well-being. We appreciate and address what really matters to
each individual; that is, how they have personally benefited from the programs and services
offered by our agency. This vision has emboldened FHR to shift its clinical focus toward those
emerging and proven evidence-based practices that have the most impact on an individual’s
recovery from mental and physical illnesses and improvement in quality of life. One particular area of advancement was the growth and development of Studio 35. Studio 35
is FHR’s diverse healing arts recovery program, empowering those involved to find hope, value, and acceptance through all
forms of Creative Expression. Its therapeutic approach brings together the clinician, artist, and person with lived
experience, to work with the consumer toward self-identified life goals. FHR hosted its first annual Studio 35 Summit in
downtown Providence, RI, in late May. The Summit brought together Studio 35 “champions” in each of our nine regions.
The group shared individual talents and experiences, while developing an action plan for the coming fiscal year. Additionally, we established the Department of Health and Wellness and appointed a Clinical Director to oversee its
development, operation, and implementation of Best Practices. Within the Department of Health and Wellness, we
launched the Office of Peer Recovery Services, whose director oversees peer programming agency-wide.
Throughout the following pages, you’ll read of our exceptional services and of lives transformed. You’ll learn of our strong
connections to the communities we serve in each of our seven states. You’ll share our excitement as we put our visionary
ideas into practice. And lastly, you’ll see the vital role played by our funders and donors in the delivery of our mission. I
remain grateful for the privilege of witnessing recovery first-hand over the past thirty-seven years and look forward to
building on what we know, what we’ve seen, what we’ve done in the coming year.
A Message from Joe Dziobek, President and CEO
3
Visionary ideas
"Studio 35 started as a thought, perhaps a vision. It grew into a movement that was fueled by the creative genius of
FHR's program members and staff. From there, it became a pathway to wellness, self-discovery, and recovery."
Joe Dziobek, FHR President/CEO
Studio 35 Founder
FHR’s diverse healing arts and music recovery program designed to enrich the
lives of the individuals we serve, our staff, and members of the community.
Provides individuals recovering from mental illness and addictive
disorders a valuable adjunct to traditional therapy.
Recognizes each individual’s aptitude for creative expression.
Provides instruction and guidance to participants in art, music, dance,
drama, writing, horticulture, and more.
Awakens an individual’s unique creative talents.
Taps into an individual’s core capacity for self-expression and resulting
self-confidence.
Provides the participant with a solid foundation for a successful
recovery journey.
The Mission of Studio 35 is to nurture and empower ALL involved to find hope, value, and acceptance through ALL forms of
creative expression. We believe in providing a nonjudgmental foundation in order to inspire individual self-expression and to
promote a healing journey through the creative arts.
Participants from FHR’s seven states gather at the Studio 35 Summit, May
2012, to define goals and develop action plans.
4
Visionary ideas Cont.
DECREASED HOSPITALIZATIONS:
With the PRISMMODEL® and other FHR 2012
Accomplished Initiatives, FHR medical and
psychiatric hospitalization rates decreased,
allowing individuals served consistency in
community tenure.
June 2012 Total Census- 4,390
5
FHR Percent Psych Hospitalization Rate FHR Percent Medical Hospitalization Rate
Exceptional Services
Opening of A.C.E. Peer Support Center in Seaford, Delaware.
The A.C.E. Peer Center
Promotes Acceptance
Cultivates Change and
Instills Empowerment
in people who are living with a mental illness and/or
substance abuse diagnosis. In addition, A.C.E. offers members a place to socialize, engage
in therapeutic groups, find resources, and explore training opportunities.
The Center, which also includes a supported transitional housing component, is adjacent to
a graffiti-covered bridge. The bridge inspired members to begin brainstorming ideas for cleaning up the site. Deter-
mined to beautify the area, FHR enlisted the help of local artist John Donato, who created a basic design for a mural
to decorate the bridge’s underpass. Members of FHR and individuals throughout the community added their artistic
touches to the project, now known as the “Mural of Hope” under the Stein High-
way Bridge.
FHR enhanced existing services and expanded into new areas:
Therapeutic Respite - The 30-day Program (TRP) promotes choices and
empowers individualized decision-making, while helping individuals with mental
illness restore community-based living after some type of life disruption. FHR
operates a Therapeutic Respite Program in MA.
6
Exceptional Services Cont.
Children and Youth - Provides a comprehensive continuum of
treatment services for children, youth, and their families in the least
restrictive manner, using a community-based service approach. FHR
operates this service in DE.
Outpatient Services -
FHR’s licensed professionals
conduct individual assessments
and develop person-centered
treatment plans for consumers based on individual needs. Individuals are
seen by a psychiatrist, or a psychiatric nurse practitioner, for medication
management. Individual and group therapy is available. Substance Abuse
Day Programs offer consumers a staff-supported, therapeutic environment
where specialists provide substance abuse rehabilitation and facilitate ongoing addiction recovery. Our organization
provides these services in DE, NC, PA, and RI.
Forensic - The Community Intervention Center provides services to high-
risk and high-need offenders who are currently on probation. Programming
includes a Cognitive Behavioral Intervention Program, Substance Abuse
Outpatient Services, Human Resource Development, and Vocational Training.
FHR provides these services in NC.
7
Exceptional Services Cont.
FHR Performance Indicators and Measurable Outcomes
ACHIEVED 90% PERFORMANCE ON INTERNAL PROGRAM REVIEWS FHR demonstrates excellence in timely and complete clinical assessment and treatment planning, medication safety, and environmental safety for each individual, with each region achieving improved audit results during Fiscal Year 2012.
8
Strong Communities
Mural of Hope, Stein
Highway Bridge, DE
Studio 35 Concerts
with musician,
Johnny Neel (seated),
RI and DE
Stepping Stone
Community Garden,
ME
AHA Night,
Community Art and
Music events, MA, PA
Community Gardens,
NC, VA
ŸDelaware l ŸMaine l ŸMassachusetts l ŸNorth Carolina l ŸPennsylvania l ŸRhode Island l ŸVirginia
9
Solid Resources
Our Donors are one of our Most Important Resources
Our sincere appreciation to the following donors whose generosity has helped to support FHR’s mission throughout fiscal
year 2012. This list reflects the time period of July 1, 2011 - June 30, 2012.
James Ackerman
Maryann D. Allard
Marion F. Avarista
Mr. & Mrs. Mr. J. Balboni
Edward Banning
Dr. Ellen L. Bassuk
Robert Beagle
Dr. Louis J. Beccaria
Therese D. Bernier
Mr. & Mrs. Dennis Beutler
Dr. Joseph J. Bevilacqua
Mr. & Mrs. R. Blanchette
Dr. & Mrs. William Braden
Mr. & Mrs. B. Brayton
Ann Brigida
Neal B. Brown
Mr. & Mrs. Patrick Buckley
June S. Burgeson
Barbara L. Campanella
Mr. & Mrs. Joseph F. Carr
Margaret A. Carroll
Beverly A. Castelli
James A. Clarke
Arthur Clendaniel
Michela Coffaro
Norma J. Conley
Mr. & Mrs. Bob Corvese
Brenda Cotnoir
Sean T. Cottrell
Jeffrey Crawford
Mr. & Mrs. Todd Crkvenac
Michele Cwiertny
Lynn DeLucia
Dr. Lucyna Dolliver
Maryann B. Donahue
Ken Donovan
Stephen M. Duggan
Mr. & Mrs. Timothy G. Dyas
Joseph F. Dziobek
Edie Eidson
William T. Emmet
Kimberly Ewart
Thomas Fahey
Salvatore A. Ferraioli
Sandra Fitzgerald-Angello
Mr. & Mrs. M. Fitzpatrick
Laura Fitzpatrick
Mr. & Mrs. Douglas Friend
Heather Gendron
Priscilla J. Gleason
Dr. Michael M. Gooding
Mr. & Mrs. B. Graziano
Geoffrey M. Green
Rick Gregg
Kristen M. Guilfoyle
Amy E. Guldhauge
Robert Hankin
Lynn Pike Hartman
Lillian Henriksen
Dr. Peter A. Hollmann
Mariann Horan-Dorsey
Mr. & Mrs. Patrick Hunt
Robert Iacobucci
Mr. & Mrs. W. Jennings
Corey Johnson
Joanne S. Jones
Priscilla Anne Jones
Richard V. Jost
Jaqueline Kelley
Mr. & Mrs. George Kelley
Mary Louise Kennedy
Susan Kociszewski
Mr. & Mrs. P. La Perriere
Roy LaCroix
Karen A. LeBlanc
Won Lee
Valerie Lightholder
Ingela Lindberg
Mr. & Mrs. Mark Linz
Maria Lopes
Chris Lundell
Cheryl A. Lynch
Dr. Leonard A. Mannarelli
Ellen Mayhew
Gerry McDowell
Mr. & Mrs. Tim M. McGinn
Jeffrey P. McLoud
William A. Medeiros
Kimberly B. Mello
Everett Mello
Burley R. Melton
Ryan H. Meyer
John Midura
Michael V. Milito
Thomas M. Morgan
Colin Murphy
Mary Nelson
Dr. Jayashree Nimmagadda
Mr. & Mrs. Ted Nirenberg
Shirley Nirenberg
Edmund S. Pado
Angelo Pagnotti
Susana C. Palacios
Lisa Peck
Carol A. Pelletier
Donna J. Pilkington
Hazel B. Poole
Greg Porter
Stephanie Romano
Sister Mary Assumpta Rufo
Jeff Rutko
Mr. & Mrs. Ken Ryan
Susan G. Sartini
Diana V. Schotte
Martha Schweitzer
Mr. & Mrs. John Scott
George Shaker
Eric Skjeveland
Edward Sliney
Stacy Smith
Meagan M. Sojka
Dina Stamm
Mr. & Mrs. D. Strycharz
Judith A. Taton
Eleanor Terrell
Karen Trudeau
Jacqueline Unsworth
Richard P. Vohnoutka
Jeff White
Mr. Alan Wichlei
Mr. & Mrs. Christian O.
Wieden
Janice A. Wilcox
Barbara Wilk
Pamela W. Wilson
Janet R. Wittorff
Adrianne Wonnacott
Randy Wothers
“We make a living
by what we get,
we make a life by
what we give.”
Sir Winston Churchill
10
Solid Resources Cont.
FHR’s Website: www.fellowshiphr.org
An Interactive and Informative Staff,
Consumer and Community Resource.
FHR designed this multi-purpose site to:
EDUCATE funding sources, consumers, families, staff,
other providers, FHR affiliates, and community stake-
holders.
ASSIST individuals and families confronting a mental
health disorder.
BRAND FHR as a critical source for information on men-
tal health.
ADVOCATE for our population, increase awareness, de-
crease stigma, and enhance funding.
“Keep in Mind” - Each episode in the series informs viewers
about timely matters in the behavioral healthcare industry,
including recent trends, news, and events for you to keep in
mind. Pictured left to right are: Craig Stenning, Director RI
Dept. of Behavioral Healthcare, Developmental Disabilities,
and Hospitals, Joe Dziobek, FHR President and CEO, Mike
Ratté, Director of Corporate Media.
FHR's Story of Recovery
Chosen for National Telly Award
March 29, 2012 - The Silver Telly Council selected Ron’s
Story of Recovery, for an award in the Motivational
Category. Ron’s story captures the spirit of FHR’s
mission. Ron, pictured at right, is a talented musician
who overcame serious challenges on his road to recovery.
11
Solid Resources Cont.
The “Living With…” Series informs viewers about the diagnosis, treatment, and
recovery of each person "living with" a different mental health diagnosis. FHR
designed the series to educate and inspire viewers to better understand the nature
of serious and persistent mental illnesses.
“Our goal is to eliminate the stigma and discrimination that undermine the self-
worth and impede the recovery of persons with psychiatric disabilities.”
Robert Rousseau
FHR Corporate Director of Peer Recovery Services
Each episode of the series features an FHR person served, clinician, and another person involved in the
recovery process. View the series on the FHR website at www.fellowshiphr.org.
12
FHR’s Department of Health and Wellness
Solid Resources Cont.
FHR strongly believes not only in the importance of supporting
individuals in staying out of the hospital, but also improving their
quality of life. We strive to create a safe, yet empowering, environment
that cultivates hope. The Department of Health and Wellness (DHW)
assures that every consumer is treated as a whole person and has the
appropriate therapies available to them to maintain their wellness and
enhance their recovery. The DHW insures the use of evidence-based
practices, while integrating the healing arts, as well as health and
wellness.
Trauma-Informed Practice is a current initiative of the DHW and FHR’s
educational division, the David L. Taton Learning Institute (TLI). As a
trauma-informed organization, FHR institutes a culture of change, which
educates and trains its employees in trauma-informed care, and ensures
the integrity of the philosophy throughout day-to-day practices.
FHR recognizes the importance of training all staff, as the therapeutic
rapport begins at the individual’s first contact with FHR. FHR supports
this philosophy of engagement and defines it in its therapeutic approach -
the PRISMMODEL for the Effective Treatment of Serious and Persistent
Mental Illness.
PRISMMODEL: PERSON-CENTERED l RESPECTFUL l INDIVIDUALIZED l STRENGTHS-BASED l MISSION-DRIVEN
TLI
13
Solid Resources Cont.
The past decade of behavioral health services has witnessed the birth of a new health service
occupation termed, the peer worker. FHR has welcomed the participation of peer workers
within its regions. FHR’s Office of Peer Recovery Services enriches FHR’s excellent clinical
services through the provision of peer-delivered, recovery-focused programs supported by
evidence-based and emerging best practices. Working together, FHR’s full service team
maximizes the potential for all persons to live successfully within the community.
Pictured at left, at the Massachusetts Department of Mental Health Metro Southeast
Legislative Breakfast, is FHR’s Corporate Director of Peer Recovery Services, Robert
Rousseau. The Department honored Bob for his leadership on the Department’s Whole
Health and Resiliency Steering Committee.
Fiscal Year 2012 was a challenging year for FHR (Fellowship Health Resources). FHR ended Fiscal Year 2012 with a
total operating revenue of $33,191,252 and a total operating expense of $33,866,373. Revenues were up over $1.2
million from Fiscal Year 2011; however, unanticipated expenses and payment changes from our revenue sources
resulted in an operating loss in Fiscal Year 2012 for FHR. The majority of FHR’s unanticipated expenses represent
one-time costs for Fiscal Year 2012.
FHR has developed a break-even budget for Fiscal Year 2013. A new financial strategy and monitoring structure in
Fiscal Year 2013 will assure the continuation of program innovations such as Studio 35 and the Office of Peer
Recovery Services. In addition, we will enhance our investments in staff training, recruitment, and retention through
our educational division - TLI.
FHR’s Office of Peer Recovery Services
Finance
14
15
Solid Resources Cont.
Developed by Fellowship Health Resources in 2005, our clinical approach- the
PRISMMODEL for the Effective Treatment of Serious and Persistent Mental Illness,
strengthens the guiding service values that support our organization’s primary mission.
We align the core values of the Model - Person-Centeredness, Respect, Individualized
Treatment, Strengths-Based, and Mission-Driven, with treatment methods to build and
sustain an organizational understanding of the approach that best facilitates successful
recovery of the individual and full assimilation into society.
In addition, we started this year with the utilization of key clinical outcome measures
specifically formulated to demonstrate and compare clinical outcomes within agency
programs.
PRISMmodel®
FHR bases its tool for agency-wide satisfaction
measurement on input direct from a consumer
focus group. They identified five key aspects of
satisfaction as having the most relevance and
importance for 2012:
Availability of groups
Medication Schedules
Consumer-decision treatment goals
Staff treatment with dignity and respect
Staff belief in consumer growth and recovery
Consumer Satisfaction
25 Blackstone Valley Place, Suite 300
Lincoln, RI 02865-1163
(401) 333-3980 Fax (401) 333-3984
www.fellowshiphr.org