vision, mission and core values

Cincinnati Children’s Hospital Medical Center | 3333 Burnet Avenue, Cincinnati OH 45229-3039

www.cincinnatichildrens.org3206B 0810 003000

2015 S T R AT E G I C P L A N

Our Vision To be the leader in improving child health

Our Mission Cincinnati Children’s will improve child health and transform delivery of care through fully integrated, globally

recognized research, education and innovation.

For patients from our community, the nation and the world, the care we provide will achieve the best:

• Medicalandqualityoflifeoutcomes

• Patientandfamilyexperienceand

• Value

today and in the future.

Our Core Values Respect everyone

• Celebratetheuniquestrengthsofeachperson

• Learnfromthetraditionsofothers

• Honortheboundariessetbyfamilies

• Bekind

Tell the truth

• Communicateopenly,honestlyandclearly

• Championandsustainaccuracyandintegrity

• Learnfrommistakes

• Actethically

Work as a team

• Listentoothers

• Deliveroncommitments

• Workwithcolleaguesandfamiliestoimproveoutcomesandperformance

Make a difference

• Embracenewideas;innovate

• Anticipatefutureneeds;worktomeetthemnow

• Engageandencouragescientificinquiry;affirmacademicfreedom

• Create,applyandshareknowledge;teachotherstodothesame

Our strategicplan is centeredon the child.Whether you are coming from

aroundthecornerorfromtheothersideoftheworld,itisgratifyingtotakeyour

childtoahospitalthatissodeliberatelyfocusedoncarefullydefinedimproved

medical outcomes — and is holding people accountable for delivering those

improvedoutcomes.Wejustwantourkidstogetbetter.

KayFricke

Parent Coordinator, Family Advisory Council

“

”

vision, mission and core values

Cincinnati Children’s Hospital Medical Center | 3333 Burnet Avenue, Cincinnati OH 45229-3039

www.cincinnatichildrens.org3206B 0810 003000

2015 STRATEG IC PLAN

Our Vision To be the leader in improving child health

Our Mission Cincinnati Children’s will improve child health and transform delivery of care through fully integrated, globally

recognized research, education and innovation.

For patients from our community, the nation and the world, the care we provide will achieve the best:

• Medicalandqualityoflifeoutcomes

• Patientandfamilyexperienceand

• Value

today and in the future.

Our Core Values Respect everyone

• Celebratetheuniquestrengthsofeachperson

• Learnfromthetraditionsofothers

• Honortheboundariessetbyfamilies

• Bekind

Tell the truth

• Communicateopenly,honestlyandclearly

• Championandsustainaccuracyandintegrity

• Learnfrommistakes

• Actethically

Work as a team

• Listentoothers

• Deliveroncommitments

• Workwithcolleaguesandfamiliestoimproveoutcomesandperformance

Make a difference

• Embracenewideas;innovate

• Anticipatefutureneeds;worktomeetthemnow

• Engageandencouragescientificinquiry;affirmacademicfreedom

• Create,applyandshareknowledge;teachotherstodothesame

Our strategicplan is centeredon the child.Whether you are coming from

aroundthecornerorfromtheothersideoftheworld,itisgratifyingtotakeyour

childtoahospitalthatissodeliberatelyfocusedoncarefullydefinedimproved

medical outcomes — and is holding people accountable for delivering those

improvedoutcomes.Wejustwantourkidstogetbetter.

KayFricke

Parent Coordinator, Family Advisory Council

“

”

Strategic FocusWewilldeliverdemonstrablysuperioroutcomesandexperienceatthe

lowest possible cost and discover and apply better ways to improve

the health of more children, here and around the world.

Objectives• Toincreasethesatisfactionofourpatientsandfamilies,wewill

achieveexcellenceinourdeliverysystem.

• Toextendourimpact,wewillgrowtargetedprograms,deliver

integrated care and apply superior research.

• Toimprovethehealthofmorechildren,wewillharnessthepower

of research from basic to outcomes and pursue game-changing

discoveries, partnerships and business ventures.

Goals• Safety:Bethesafesthospital.Implementsystemsthatreliablydeliver

safe care to our patients and protect the safety of our employees.

• Outcomes:Developandembedtoolsformeasuringandimprovingoutcomesfor100diseasesandcomplex

disorders and achieve at least 20% improvement for at least 50% of them and best-in-class outcomes for

20highimpactdiseasesandcomplexdisorders.

• CareIntegration:Developintegrated,well-coordinateddeliverysystemsacrossthecontinuumofcareto

improvequalityandcost-effectiveness.

• CommunityHealth:Lead,advocateandcollaboratetomeasurablyimprovethehealthoflocalchildrenand

reduce disparities in targeted populations.

• Productivity:Optimizeuseoffacilitiesandstaffandimprovepatientflowtoachieve20%greaterutilization

ofexistingassets.

• Cost:Beamodelforloweringhealth-carecosts.Reduceinflation-adjustedandseverity-adjustedcostper

patient encounter by at least 5%.

• ClinicalExpansion:Improveservicesforchildrenwithtargeteddiseasesandcomplexdisordersby

strengtheningexistingprogramsanddevelopingnewones.

• ExpandReach:Leverageourresourcestoimprovethehealthofmorechildrenbeyondourcommunity.

• Research:Expandtheresearchpipeline.Createtheinfrastructureandenvironmenttosupportthespectrum

of research and accelerate its impact on child health.

• Innovation:Driveinnovationineverythingwedo.

Initiatives Supporting our Goals (Short-formSummary)

1.Eliminateallpreventableseriousharm

2.Achievethelowestrateofemployeeinjury

3. For 100 diseases and disorders:

•Implementself-managementprograms

•Embedstandardizedmeasures

•Useimprovementscienceoutcomesresearch

4. For 20 high priority diseases and disorders:

•Integrateresearch,improvementscienceandinformationsystems

•Initiatemulti-siteimprovement/researchnetworks

5. Supportteam-basedrelationshipsforintegrativecare

6. Developcaremanagementteamsforcomplexpatients

7. Leverageworktotheappropriatelevelofstaffing

8. Reduceinfantmortalityrate

9. Reversethetrendofincreasingchildhoodobesity

10. Reducehospitalusebychildrenwithasthma

11. Reduceunintentionalinjuriesrate

12. Reducesystemdelays

13. IncreaseRVUperclinicalFTE

14.Increasenursepresenceforinpatients

15.Increasebilledhoursperoperatingroom

16.ReduceEDlengthofstay

17.Increaseoutpatientclinicutilization

18.Reducesupplyanddrugcosts

19.Eliminateunnecessarydiagnostictests

20.Reducecostofsharedservicesfunctions

21.Developatleasttwonewinterdisciplinaryprogramsperyear

22.Expandatleastonesignificantexistingprogramperyear

23.Developtransitionalcarecapability

24.Developlong-termcarecapability

25.Enhanceanddevelopnewservicesatgeographicallydistantsites

2015 strategic plan26.Developaleadingcapabilityfortele-health

27.Increaselivesimpactedoutsideourcommunity

28.Identifykeythematicareasofresearchemphasisandanideal

portfolio balance

29.Pursueexternalresearchpartnershipsandcollaborations

30.Expandthescopeofclinicalandtranslationalresearchthrough

robust infrastructure support

31. Annuallyassessthefuturepotentialofunder-fundedresearch

32. Create an enterprise-wide innovation center

33.Assignleadershipaccountabilityforinnovation

34.Establishandgrowcoretechnologiestosupportinnovation

35.Promoterapidimplementationofinnovativepilotprojects

Critical Requirements (Whatmustbestrengthened)

Leadership and Education Excellence: Deliverleadershipdevelopment,

professional education and talent management programs that enhance

leadershipandmanagementcapabilitiesandsuperiordecisionmaking.

Infrastructure Investment: Developsuperiorcapabilitiesincoresandservicesthatarecriticaltosupportand

advance cutting-edge research, education and care, including biomedical informatics, human and integrated

genomics, health services research and data management services.

Expanded Revenue Streams: Strengthenprogramsthatgeneratesignificantclinicalrevenueanddiversify

revenue streams by pursuing domestic and international business relationships, developing new ventures,

commercializing innovation and establishing a world-class development culture and capability.

I’ve worked in community-based programs at Cincinnati Children’s for 11 years, most recently

focusing on building a city-county collaboration to decrease prematurity and infant death. I’m

delightedthatimprovingcommunityhealthisnowaprominentgoalinour2015strategicplan.What

agreatopportunitywehavetoworkside-by-sidewithcommunitygroupsandagenciestomakelives

better for children outside the walls of the hospital.

BarbaraRose,RN,MPH

Child Policy Research Center

“ WeareusingthestrategicplantoprioritizeourclinicalandresearchinitiativesintheGIdivision.It

setsaclearandtransparentvisionforthenextfiveyears,especiallywithrespecttopatientcare,

improvedoutcomesandefficiency.

MitchellCohen,MD

Director, Gastroenterology, Hepatology and Nutrition

“

”

Iseethenewstrategicplanasanevolutionofthepreviousplanandaconfirmationthatwe’vebeen

headedintherightdirection.Iparticularlylikethefocusonpatientsafety.

JackHorn,RPh

Assistant Vice President, Patient Services

“”

”

Strategic FocusWewilldeliverdemonstrablysuperioroutcomesandexperienceatthe

lowest possible cost and discover and apply better ways to improve

the health of more children, here and around the world.

Objectives• Toincreasethesatisfactionofourpatientsandfamilies,wewill

achieveexcellenceinourdeliverysystem.

• Toextendourimpact,wewillgrowtargetedprograms,deliver

integrated care and apply superior research.

• Toimprovethehealthofmorechildren,wewillharnessthepower

of research from basic to outcomes and pursue game-changing

discoveries, partnerships and business ventures.

Goals• Safety:Bethesafesthospital.Implementsystemsthatreliablydeliver

safe care to our patients and protect the safety of our employees.

• Outcomes:Developandembedtoolsformeasuringandimprovingoutcomesfor100diseasesandcomplex

disorders and achieve at least 20% improvement for at least 50% of them and best-in-class outcomes for

20highimpactdiseasesandcomplexdisorders.

• CareIntegration:Developintegrated,well-coordinateddeliverysystemsacrossthecontinuumofcareto

improvequalityandcost-effectiveness.

• CommunityHealth:Lead,advocateandcollaboratetomeasurablyimprovethehealthoflocalchildrenand

reduce disparities in targeted populations.

• Productivity:Optimizeuseoffacilitiesandstaffandimprovepatientflowtoachieve20%greaterutilization

ofexistingassets.

• Cost:Beamodelforloweringhealth-carecosts.Reduceinflation-adjustedandseverity-adjustedcostper

patient encounter by at least 5%.

• ClinicalExpansion:Improveservicesforchildrenwithtargeteddiseasesandcomplexdisordersby

strengtheningexistingprogramsanddevelopingnewones.

• ExpandReach:Leverageourresourcestoimprovethehealthofmorechildrenbeyondourcommunity.

• Research:Expandtheresearchpipeline.Createtheinfrastructureandenvironmenttosupportthespectrum

of research and accelerate its impact on child health.

• Innovation:Driveinnovationineverythingwedo.

Initiatives Supporting our Goals (Short-formSummary)

1.Eliminateallpreventableseriousharm

2.Achievethelowestrateofemployeeinjury

3. For 100 diseases and disorders:

•Implementself-managementprograms

•Embedstandardizedmeasures

•Useimprovementscienceoutcomesresearch

4. For 20 high priority diseases and disorders:

•Integrateresearch,improvementscienceandinformationsystems

•Initiatemulti-siteimprovement/researchnetworks

5. Supportteam-basedrelationshipsforintegrativecare

6. Developcaremanagementteamsforcomplexpatients

7. Leverageworktotheappropriatelevelofstaffing

8. Reduceinfantmortalityrate

9. Reversethetrendofincreasingchildhoodobesity

10. Reducehospitalusebychildrenwithasthma

11. Reduceunintentionalinjuriesrate

12. Reducesystemdelays

13. IncreaseRVUperclinicalFTE

14.Increasenursepresenceforinpatients

15.Increasebilledhoursperoperatingroom

16.ReduceEDlengthofstay

17.Increaseoutpatientclinicutilization

18.Reducesupplyanddrugcosts

19.Eliminateunnecessarydiagnostictests

20.Reducecostofsharedservicesfunctions

21.Developatleasttwonewinterdisciplinaryprogramsperyear

22.Expandatleastonesignificantexistingprogramperyear

23.Developtransitionalcarecapability

24.Developlong-termcarecapability

25.Enhanceanddevelopnewservicesatgeographicallydistantsites

2015 strategic plan26.Developaleadingcapabilityfortele-health

27.Increaselivesimpactedoutsideourcommunity

28.Identifykeythematicareasofresearchemphasisandanideal

portfolio balance

29.Pursueexternalresearchpartnershipsandcollaborations

30.Expandthescopeofclinicalandtranslationalresearchthrough

robust infrastructure support

31. Annuallyassessthefuturepotentialofunder-fundedresearch

32. Create an enterprise-wide innovation center

33.Assignleadershipaccountabilityforinnovation

34.Establishandgrowcoretechnologiestosupportinnovation

35.Promoterapidimplementationofinnovativepilotprojects

Critical Requirements (Whatmustbestrengthened)

Leadership and Education Excellence: Deliverleadershipdevelopment,

professional education and talent management programs that enhance

leadershipandmanagementcapabilitiesandsuperiordecisionmaking.

Infrastructure Investment: Developsuperiorcapabilitiesincoresandservicesthatarecriticaltosupportand

advance cutting-edge research, education and care, including biomedical informatics, human and integrated

genomics, health services research and data management services.

Expanded Revenue Streams: Strengthenprogramsthatgeneratesignificantclinicalrevenueanddiversify

revenue streams by pursuing domestic and international business relationships, developing new ventures,

commercializing innovation and establishing a world-class development culture and capability.

I’ve worked in community-based programs at Cincinnati Children’s for 11 years, most recently

focusing on building a city-county collaboration to decrease prematurity and infant death. I’m

delightedthatimprovingcommunityhealthisnowaprominentgoalinour2015strategicplan.What

agreatopportunitywehavetoworkside-by-sidewithcommunitygroupsandagenciestomakelives

better for children outside the walls of the hospital.

BarbaraRose,RN,MPH

Child Policy Research Center

“ WeareusingthestrategicplantoprioritizeourclinicalandresearchinitiativesintheGIdivision.It

setsaclearandtransparentvisionforthenextfiveyears,especiallywithrespecttopatientcare,

improvedoutcomesandefficiency.

MitchellCohen,MD

Director, Gastroenterology, Hepatology and Nutrition

“

”

Iseethenewstrategicplanasanevolutionofthepreviousplanandaconfirmationthatwe’vebeen

headedintherightdirection.Iparticularlylikethefocusonpatientsafety.

JackHorn,RPh

Assistant Vice President, Patient Services

“”

”

Strategic FocusWewilldeliverdemonstrablysuperioroutcomesandexperienceatthe

lowest possible cost and discover and apply better ways to improve

the health of more children, here and around the world.

Objectives• Toincreasethesatisfactionofourpatientsandfamilies,wewill

achieveexcellenceinourdeliverysystem.

• Toextendourimpact,wewillgrowtargetedprograms,deliver

integrated care and apply superior research.

• Toimprovethehealthofmorechildren,wewillharnessthepower

of research from basic to outcomes and pursue game-changing

discoveries, partnerships and business ventures.

Goals• Safety:Bethesafesthospital.Implementsystemsthatreliablydeliver

safe care to our patients and protect the safety of our employees.

• Outcomes:Developandembedtoolsformeasuringandimprovingoutcomesfor100diseasesandcomplex

disorders and achieve at least 20% improvement for at least 50% of them and best-in-class outcomes for

20highimpactdiseasesandcomplexdisorders.

• CareIntegration:Developintegrated,well-coordinateddeliverysystemsacrossthecontinuumofcareto

improvequalityandcost-effectiveness.

• CommunityHealth:Lead,advocateandcollaboratetomeasurablyimprovethehealthoflocalchildrenand

reduce disparities in targeted populations.

• Productivity:Optimizeuseoffacilitiesandstaffandimprovepatientflowtoachieve20%greaterutilization

ofexistingassets.

• Cost:Beamodelforloweringhealth-carecosts.Reduceinflation-adjustedandseverity-adjustedcostper

patient encounter by at least 5%.

• ClinicalExpansion:Improveservicesforchildrenwithtargeteddiseasesandcomplexdisordersby

strengtheningexistingprogramsanddevelopingnewones.

• ExpandReach:Leverageourresourcestoimprovethehealthofmorechildrenbeyondourcommunity.

• Research:Expandtheresearchpipeline.Createtheinfrastructureandenvironmenttosupportthespectrum

of research and accelerate its impact on child health.

• Innovation:Driveinnovationineverythingwedo.

Initiatives Supporting our Goals (Short-formSummary)

1.Eliminateallpreventableseriousharm

2.Achievethelowestrateofemployeeinjury

3. For 100 diseases and disorders:

•Implementself-managementprograms

•Embedstandardizedmeasures

•Useimprovementscienceoutcomesresearch

4. For 20 high priority diseases and disorders:

•Integrateresearch,improvementscienceandinformationsystems

•Initiatemulti-siteimprovement/researchnetworks

5. Supportteam-basedrelationshipsforintegrativecare

6. Developcaremanagementteamsforcomplexpatients

7. Leverageworktotheappropriatelevelofstaffing

8. Reduceinfantmortalityrate

9. Reversethetrendofincreasingchildhoodobesity

10. Reducehospitalusebychildrenwithasthma

11. Reduceunintentionalinjuriesrate

12. Reducesystemdelays

13. IncreaseRVUperclinicalFTE

14.Increasenursepresenceforinpatients

15.Increasebilledhoursperoperatingroom

16.ReduceEDlengthofstay

17.Increaseoutpatientclinicutilization

18.Reducesupplyanddrugcosts

19.Eliminateunnecessarydiagnostictests

20.Reducecostofsharedservicesfunctions

21.Developatleasttwonewinterdisciplinaryprogramsperyear

22.Expandatleastonesignificantexistingprogramperyear

23.Developtransitionalcarecapability

24.Developlong-termcarecapability

25.Enhanceanddevelopnewservicesatgeographicallydistantsites

2015 strategic plan26.Developaleadingcapabilityfortele-health

27.Increaselivesimpactedoutsideourcommunity

28.Identifykeythematicareasofresearchemphasisandanideal

portfolio balance

29.Pursueexternalresearchpartnershipsandcollaborations

30.Expandthescopeofclinicalandtranslationalresearchthrough

robust infrastructure support

31. Annuallyassessthefuturepotentialofunder-fundedresearch

32. Create an enterprise-wide innovation center

33.Assignleadershipaccountabilityforinnovation

34.Establishandgrowcoretechnologiestosupportinnovation

35.Promoterapidimplementationofinnovativepilotprojects

Critical Requirements (Whatmustbestrengthened)

Leadership and Education Excellence: Deliverleadershipdevelopment,

professional education and talent management programs that enhance

leadershipandmanagementcapabilitiesandsuperiordecisionmaking.

Infrastructure Investment: Developsuperiorcapabilitiesincoresandservicesthatarecriticaltosupportand

advance cutting-edge research, education and care, including biomedical informatics, human and integrated

genomics, health services research and data management services.

Expanded Revenue Streams: Strengthenprogramsthatgeneratesignificantclinicalrevenueanddiversify

revenue streams by pursuing domestic and international business relationships, developing new ventures,

commercializing innovation and establishing a world-class development culture and capability.

I’ve worked in community-based programs at Cincinnati Children’s for 11 years, most recently

focusing on building a city-county collaboration to decrease prematurity and infant death. I’m

delightedthatimprovingcommunityhealthisnowaprominentgoalinour2015strategicplan.What

agreatopportunitywehavetoworkside-by-sidewithcommunitygroupsandagenciestomakelives

better for children outside the walls of the hospital.

BarbaraRose,RN,MPH

Child Policy Research Center

“ WeareusingthestrategicplantoprioritizeourclinicalandresearchinitiativesintheGIdivision.It

setsaclearandtransparentvisionforthenextfiveyears,especiallywithrespecttopatientcare,

improvedoutcomesandefficiency.

MitchellCohen,MD

Director, Gastroenterology, Hepatology and Nutrition

“

”

Iseethenewstrategicplanasanevolutionofthepreviousplanandaconfirmationthatwe’vebeen

headedintherightdirection.Iparticularlylikethefocusonpatientsafety.

JackHorn,RPh

Assistant Vice President, Patient Services

“”

”

vision, mission and core values

Cincinnati Children’s Hospital Medical Center | 3333 Burnet Avenue, Cincinnati OH 45229-3039

www.cincinnatichildrens.org3206B 0810 003000

2015 STRATEG IC PLAN

Our Vision To be the leader in improving child health

Our Mission Cincinnati Children’s will improve child health and transform delivery of care through fully integrated, globally

recognized research, education and innovation.

For patients from our community, the nation and the world, the care we provide will achieve the best:

• Medicalandqualityoflifeoutcomes

• Patientandfamilyexperienceand

• Value

today and in the future.

Our Core Values Respect everyone

• Celebratetheuniquestrengthsofeachperson

• Learnfromthetraditionsofothers

• Honortheboundariessetbyfamilies

• Bekind

Tell the truth

• Communicateopenly,honestlyandclearly

• Championandsustainaccuracyandintegrity

• Learnfrommistakes

• Actethically

Work as a team

• Listentoothers

• Deliveroncommitments

• Workwithcolleaguesandfamiliestoimproveoutcomesandperformance

Make a difference

• Embracenewideas;innovate

• Anticipatefutureneeds;worktomeetthemnow

• Engageandencouragescientificinquiry;affirmacademicfreedom

• Create,applyandshareknowledge;teachotherstodothesame

Our strategicplan is centeredon the child.Whether you are coming from

aroundthecornerorfromtheothersideoftheworld,itisgratifyingtotakeyour

childtoahospitalthatissodeliberatelyfocusedoncarefullydefinedimproved

medical outcomes — and is holding people accountable for delivering those

improvedoutcomes.Wejustwantourkidstogetbetter.

KayFricke

Parent Coordinator, Family Advisory Council

“

”