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© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1 Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 1
Virtual Experience Infrastructure Unified Voice, Video, Virtual Desktop
Round Table
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
Flexibility / Business Continuity
Total Cost of Ownership
Data Security
Desktop Virtualization Drivers
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
“600 million business PCs are being managed and supported worldwide”
–IDC
“PC support costs account for 67% of the total cost of maintaining and operating business PCs”
–Gartner
“The biggest productivity losses are due to software downloads, fixing interoperability issues between installs and end-user downtime while PCs are being fixed by IT”
–Gartner
“One-fourth of the devices issued to employees in a 12 month period are lost or stolen”
–Cisco Research
“40% of professional PC’s will be managed under a hosted virtual desktop model by 2013”
–Gartner
“Globally, business workers perceive corporate IT as the biggest barrier to enabling a more flexible workforce”
–Gartner
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
PC Centric
Phone Centric
Video Centric
The New Virtual Workspace
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Voice/Video embedded in the display protocol
Media flow goes all the way back to data center and back
Heavy processing on virtual desktop in data center
Bandwidth explosion
Latency and jitter
Display protocol and possible endpoint become unstable
Virtual Desktop
Virtual Desktop
Cisco
Unified CM WAN
Thin
Client
Display Protocol
Thin
Client
Media Flow
Data Center
Signalling
Signalling
Display Protocol
Media Flow
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
Data Center
End User
VXC
Signalling
Signalling
Media
Flow
Outside of Display
Protocol
Data Center
VM
VM VM VM
VM VM VM VM Connection
Broker
Desktop Virtualization S/W VMWare/Citrix
Hypervisor VMWare/Citrix
Desktop O/S
App App Data
Unified CM and
Unified
Presence
Server
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
End User
VXC 6215
Signalling
Signalling
Data Center
VM
VM VM VM
VM VM VM VM Connection
Broker
Desktop Virtualization S/W VMWare/Citrix
Hypervisor VMWare/Citrix
Desktop O/S
App App Data
VXC 4000
Media Flow outside of Display Protocol
• Software Appliance on XP
and Windows 7
• Voice Support only
• Enables VXI Collaboration for
refurbished PCs
• Video & Voice Support
• Linux based endpoint
• Monitors
Single:2560x1600
Dual:1920x1200
• No PoE
Unified CM and
Unified
Presence
Server
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
IT Standardization High Quality Experience
• Data security & compliance
• Business continuity & agility
• Reduced TCO
• Standardized IT experience, customizable user experience
• Voice, video, IM, conference
• Presence
• Mobility
• Real time
• Range of devices
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
IT Simplification
Deployment with Confidence
Uncompromised User Experience
Unveiling VXI innovations that unify Voice, Video, Virtual Desktop
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
• Unusable experience
Hairpin effect
• Increased cost and resource utilization
Bandwidth explosion
Heavy virtual machine processing in data center
• Uncompromised user experience
Routes voice and video point-to-point
• Optimized resources
Bandwidth reduction from megabytes to kilobytes
Reduced processing in data center
• Enterprise-grade voice and video based on Cisco UC
Before After
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
Cisco VXC 6215 - Thin Client Cisco VXC 4000 – Software Appliance
• Rich media collaboration from a virtualized Windows PC
• Great user experience
• Supports Citrix XenDesktop and VMware View
• Video supported version in CY12
New
• Enterprise-ready voice, video, virtual desktop solution
• New virtual workspace experience
• Future proofed design
• Linux based platform supports Citrix XenDesktop and VMware View
Uncompromised User Experience
Globally
Available
Q4 2011
New
Globally
Available
Q4 2011/
Q1 2012
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
•One policy engine for multiple domains
•Data security, access control, compliance
• Investment protection
Consistent policy enforcement for physical and virtual environments
Cisco Identity Services Engine (ISE)
• 4 x UCS I/O capacity per server
• 4 x reduced latency on UCS fabric
• 30K+ desktops / management domain
Improved scalability, user experience, simplified operations, lower TCO
Data Center Enhancements
IT Simplification
Globally
Available
Q4 2011
Globally
Available
Now
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
• Architecture review
• Operations audit
• Performance and validation testing
• Ongoing knowledge transfer
• Change, design, and project management support
• Single number for issue resolution
• Multi-vendor support
• Complements point product support
• Covers all technology partners in Cisco
Validated Designs
Cisco Allied Services for VXI Cisco Optimization for VXI Service
New Globally
Available
Q4 2011
Globally
Available
Now
New
Deployment with Confidence
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
IT Simplification
Deployment with Confidence
Uncompromised User Experience
Unveiling VXI innovations that unify Voice, Video, Virtual Desktop
Cisco Identity Services Engine for VXI
Data center enhancements for VXI
New VXI Cisco Validated Designs
New Cisco Allied Service for VXI
New VXC endpoints
Cisco WAAS optimized for Citrix XenDesktop
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
0
10
20
30
40
50
2010 2011 2012 2013
Gartner Hosted Virtual Desktop Installed Based Forecast
78%
91%
138%
Graphic adaptation created by Cisco based on Gartner data. Source: Gartner, Inc., Forecast: Hosted Virtual Desktops, Worldwide, 2010-2014 (2010 Update), 2010 – 2014 (2010 Update), Ranjit Atwal, December 1, 2010.
In Millions
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
Zero Clients Zero Clients Software
Appliance
Thin Client Enterprise Tablet
VXC 2100 Series VXC 2200 Series VXC 4000 VXC 6215 Cisco Cius
Shipping Shipping
Q4 2011
Q4 2011/
Q1 2012
Shipping
New New
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
Globally
Available
Q4 2011
New To Be
Announced
October 12
Strategic Alliance to Drive
Desktop Virtualization Adoption
• Enable Cisco Networks to become Citrix HDX-aware
• Commitment for joint technology development reaching from data center to network to endpoints
• Broad go-to-market partnership to deliver desktop virtualization solutions to customers
Cisco WAAS optimized for
Citrix XenDesktop
• Single solution for virtual and physical desktops over the WAN
• Validated, supported and certified Citrix Ready at availability
Uncompromised User Experience
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
Cisco WAAS offers WAN Performance at Scale for Citrix XenDesktop Before
Cisco
WAAS
After
Cisco
WAAS
0
10
20
30
40
50
60
Seco
nd
s (
s)
70%
faster
Up to 70% Faster
Response Time
80ms T1
WAN
80ms T1 WAN + WAAS
0
20
40
60
80
100
120
140
60%
Savings
2X+
Users
Kb
ps
Bandwidth Consumption
Up to 2X More Users
80ms T1
WAN
80ms T1 WAN + WAAS
0
5
10
15
20
25
30
Fra
me p
er
seco
nd
HD Quality
Pixelated
Choppy
Out of Sync
Video Quality
HD Quality User Experience
LAN 80ms T1 WAN
80ms T1 WAN + WAAS
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Optimized for Citrix XenDesktop for Your Global Presence
Small Branch Offices Data Center
Data Center Appliance
Virtual WAAS (vWAAS)
Appliance Supporting
Virtual Blades
HQ
Large Branch Office
Services-Ready Engine
Services-Ready Engine
Cloud
Virtual WAAS (vWAAS)
© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
Deployment with Confidence
New
Globally
Available
Q4 2011
• New VXI Cisco Validated Designs (CVDs):
Citrix XenDesktop
VMware View
• Growing partner ecosystem including:
NetApp, EMC, Intel, Wyse, Samsung
AppSense, Microsoft, LiquidwareLabs,
Trend Micro, McAfee, Atlantis
• Increasing number of channel partners
Partners transforming from traditional desktop to Virtual Workspace practice