YOUR TURNKEY HELPDESK VIRTUAL ASSISTANT

(https://pigro.ai)

I choose a lazy person to do a hard job because that person will find an easy way to do it.

Pigro wants to be the easiest way to transform any digital content into a conversation and get the most out of your knowledge base, maximizing the ROI on content creation investment.

MISSION

A TODAY ORGANIZATION’S KNOWLEDGE BASE

Unstructured information

Scattered documentation

Hardly accessible

Changesover time

THE DATA FORMAT PROBLEM

Current conversational interface solutions have to rely heavily on human labor to

extract and convert existing information in a Question and Answer pair format

INPUT FORMAT

Question and Answer pair is the only input format accepted by free and commercial solutions

INTENT

Identifying all the possible users’ questions,creating corresponding answers, and

inserting them manually on the selected platform.

TRAINING

Inserting all the possible variants of users’ questions for every Question and Answer pair inserted

THE WHOLE PROCESS IMPACT

High Profile Employees

6-18Monthsof setup

Automagically retrieves clear-cut answersfrom any existing knowledge base as it is

KNOWLEDGE BASE

Answers to users’ questionsare already contained today in content like

User Manuals

Internal Documents

Product Sheets

Web Contents

HOW IT WORKS

Knowledge Base

InputNatural LanguageQueryable Model

Pigro AI

Virtual Assistant

Result

ORGANIZATION’S BENEFITS - COMPETITIVE ADVANTAGES

30% more accuratethanks to its

proprietary technology

Minimizing company investment and fast POC

implementation

ORGANIZATION’S BENEFITS - COMPETITIVE ADVANTAGES

No resourcesfor the setup

Fastersetup time

10X

ORGANIZATION’S BENEFITS - COMPETITIVE ADVANTAGES

Dynamic KB Management and low maintenance cost

Industry Independent thanks to its proprietary technology

A PART OF THE ORGANIZATION PROCESS

Integrable with any software platform

Integrable withyour ERP

ADDITIONAL FEATURES

Self-learning

Language Independent

Multiplatform

Any kind of format

Customizable UX

Powerful Analytics

APPLICATIONS

INTERNAL HELPDESK HELP DESK SUPPORT CUSTOMER CARE 24/7

Boost your operators’ productivity

First line customer service automation

Support you HR, IT division and more

USE CASE 1 - INTERNAL HELP DESK

Smart help for employees,right within your systems.● Questions in natural language an instant answers

● Request categorization if information retrieval fail

● Integrated with CRM and ticket opening to the right agent

USE CASE 2 - HELP DESK SUPPORT

Smart help for technicalsupport team, right within your system.● Customized user experience, dedicated portal

● Speed up resolution time

● Instant information retrieval from technical KB in company system

● Questions in natural language, not search keyword

USE CASE 3 - FIRST LEVEL CUSTOMER CARE

http://bit.ly/VeronaFamily

Smart help for citizens,right within your website.● Supercharge your help, available 24/7

● Reduce agent workload up to 50%

● Instant answers

● Questions in natural language,not search keyword

PRICING

€20K-100KActivation

€25K-100KAnnual Fee

MAIN REFERENCES

Stefano MarzaniBD

Serial Entrepreneur,US Samsung Manager

Nicolò MagnaniniCEO

IT BackgroundTech Addicted

Nicola AbbascianoS&M

20+ Years Experience in multinationals co.

Ahmed MostafaCTO

Master in Data Science, Bachelor in Computer Science

Armando FontanaUX & Design

Architect, Designerand Teacher

Daniele GalvaniCFO

Sold his previouscompany to AutoDesk

TEAM

Pancrazio AuteriAdvisor

CPO / CTO of 3 Acquired startupsSerial EntrepreneurStartup Advisor and Investor

Maurizio PozzaAdvisor

Thomson General ManagerEntrepreneur in Broadcasting IndustryInvestor

Organization’s knowledge base already contains the answers to users’ questions.Pigro retrieves them automagically.

THANK YOUNicolò Magnanini - CEO

nick@pigro.ai - 0039 334 775 6271