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VIKING Workshop – Incident Management, March 2006
National Guidelines for Incident Management in Norway
Kjersti Leiren Boag, ViaNova TransIT
VIKING Workshop – Incident Management, March 2006
National Guidelines Incident Management
• Background
• Why is there a need for national guidelines?
• Guidelines for Incident Management 2005
• Practical example
VIKING Workshop – Incident Management, March 2006
Background
• First version of guidelines finalised in 1995.
• Need for improved co-operation between different parties.
– Police – road authorities – emergency services
VIKING Workshop – Incident Management, March 2006
Why?
• Decrease negative effects on traffic flow due to incidents!
VIKING Workshop – Incident Management, March 2006
Why?
• Road network with limited possibilities for rerouting.
• Fjord crossings – mobile quays for temporary ferries
VIKING Workshop – Incident Management, March 2006
Why?
• Plans for incident management very important even on roads with low traffic volumes.
VIKING Workshop – Incident Management, March 2006
Guidelines 2005
• Main goal:
– Establish guidelines for development of emergency plans and the organisation of incident management on roads.
• Guidelines do not cover ”crises” - ”daily” incident management only.
– Closures and obstructions on roads due to traffic accidents, landslides and avalanches, flooding etc.
– Planned events: roadworks, sports arrangements, rescue operations etc.
VIKING Workshop – Incident Management, March 2006
Guidelines 2005 – Content (1)
• Emergency plans:
– Description of responsibilities (police and NPRA)
– Routines for alert and information
– Plans for rerouting (incl. temporary sign-posting or use of VMS)
– Communication (e.g. no telephone coverage)
• Requirements to all regions: 24 hour service! Not only office hours
VIKING Workshop – Incident Management, March 2006
Guidelines 2005 – Content (2)
• Co-operation NPRA – police – rescue services:
– Regular meetings and excercises required (evaluation included)
– Personal contact important.
• Regional TICs – central role in incident management, in particular when it comes to:
– Point of contact NPRA – police – rescue services
– Information (internally in NPRA + to the public)
VIKING Workshop – Incident Management, March 2006
NPRA’s organisation
VIKING Workshop – Incident Management, March 2006
TICPOLICE
Emergency services
General DirectorNational TIC
Contractor
Region (office hours)
Region (outside office
hours)
Regional road office
INCIDENT INCIDENTINCIDENT
VIKING Workshop – Incident Management, March 2006
POLICE
Information about: Closures Convoys
Road conditions Roadworks
Traffic conditions
TICPorsgrunn
TICOslo
(national)
TICBergen
@@www.vegvesen.no
TeletextRADIO HELE NORGE
Radio
175175TIC
Trondheim
TICMosjøen
RadioTV
TIC
VIKING Workshop – Incident Management, March 2006
Example - TIC Oslo
Traffic Control
Traffic Info
- Emergency telephone- Tunnel radiobroadcasting
Tunnel control
VIKING Workshop – Incident Management, March 2006
TIC Oslo
Traffic Control
Tunnel control
Emergency handling
VIKING Workshop – Incident Management, March 2006
TIC Oslo
Traffic operator
Traffic police
VIKING Workshop – Incident Management, March 2006
TIC Oslo
Co-operation: Police – Rescue services - NPRA
VIKING Workshop – Incident Management, March 2006
Thank you for Your attention!Thank you for Your attention!
Kjersti Leiren Boag
ViaNova TransIT AS
E-mail: [email protected]
