Vikas AnandRiyadh, KSA, P.O. Box 818 | +966 544200443 | vikas.anand.d@gmail.com | LinkedInURL

IT Project ManagerA dedicated, efficient and motivated PMP professional who has proven skills to deliver successful projects using methodical, thorough and diligent work. Experienced in managing technically complex projects (Smart Cities, Telecom IT) as well as smaller IT Projects for Government, Banking, and Mining Clients. Proven ability to plan and adapt to various diverse requirements and has excellent interpersonal skills necessary to elicit cooperation from a wide variety of sources, including senior management, client and other stakeholders. Areas of expertise include:

ITIL Practices Smart Cities Data Centres Data Centres for Financial institutions ISP Processes and Practices Managing Customer Requirements Business Awareness Project Planning & Delivery Create achievable project plans Identify and evaluate risks and their responses Good working knowledge of PM

methodologies and tools such as Prince 2, Agile

Resolving and escalating issues in a timely fashion

Managing a diverse team of professionals

Ability to lead and develop a team Result Driven; forward thinking focus to activities

Having a customer focussed approach to work items

Willing to accept responsibility with a problem solving mentality

Comfortable working in changing environments Passion to learn from the team and to educate and mentor team members

Telecom Operations Support System Implementation – IBM NOI and Cloud based solutions for Data, VoIP, Wireless, and IPTV Networks.

Telecom Business Support System Integration – IBM, Oracle based solutions.

Data Center Infrastructure Management – AIX, RHEL, VMWare, HyperV

Network Management Systems – Cisco, Juniper, Prime Infra and Collaboration

Professional ExperiencePROJECT MANAGER | SAUDI BUSINESS MACHINES LTD | NOV 2010 - PRESENTKey Contributions:· Working on Infrastructure (Power 8 & Storage Systems) Implementation Services Project for Group of

Countries Client· Delivered Enterprise Monitoring Tools (IBM NOI and APM) Project for Core Banking client· Successfully managed and delivered Mainframe Upgrade (z/OS) Project for Core Banking client· Successfully delivered Infrastructure (Power 8 & Storage Systems) Implementation Services Project for

Government Client

· NMS System Project designed, implemented and delivered for Oil and Gas Company· OSS System Project implemented and delivered for a Telecom client· Manage and control network management solution implementation for a Smart City implementation· Monitoring and Visualization system implemented for core banking client· Proof of Concept for Cloud infrastructure completed successfully

SERVICE ASSURANCE SPECIALIST | IBM INDIA LTD | APRIL 2008 – NOV 2011Key Contributions:· Design integration between inventory, ticketing and reporting systems· Plan and design the network management solution that contains Fault Management, Performance

Management, and Network Configuration Management Systems· Implement Performance Management solution based on TNPMv1.3.2· Implemented Fault Management system at Unified NOC that included OMNIbus, ITNM IP and TN,

Impact and TSBM· Worked on a proof of concept for Smarter Buildings that involved integrating Ingersoll Rand Building

Management System with the ITM, Netcool Omnibus

CONSULTANT | CAPGEMINI INDIA PVT LTD | APRIL 2007 – APRIL 2008Key Contributions:· Worked on Data Migration from CA Concord (E-health) to Netcool Proviso for implementation of

Performance Management solution (based on Netcool Proviso).· Develop the use cases functionality on development boxes and prepare releases for implementation on

test servers· Develop and maintain the integration scripts for discovery and customer enrichment· Develop an effective strategy for transition of E-health system to Proviso system· Facilitate integration with fault (Omnibus) and Troubleshooting (Remedy)

TECHNICAL ASSOCIATE | TECH MAHINDRA INDIA | JULY 2005 – APRIL 2007Key Contributions:· Implement Proviso in HA mode using VERITAS Cluster Services· Customize Data View reports to suit the need of customer· Integrate with the PMS and Elitecore Billing System and Omnibus fault management.· Resolve SLA system issues with the help of Product Team· Test and deploy the Cartridges developed for provisioning MetaSolv ASAP· Interact with the Customer and report issues to the development team

Education and Professional Achievements Project Management Professional (PMP) 5th Edition certified ITIL v3 Foundations (2011) Certified IBM Certified Deployment Professional Tivoli Netcool Impact V6.1 IBM Certified Deployment Professional Tivoli Netcool OMNIbus V7.3 IBM Bravo Award 2008 for delivering on the Critical Application (UNOC System) Release Bachelor of Engineering (Computer Science), 2005, VTU

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