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ViciDocs ECM Mange your information
www.vicisoft.com Slide 2 unlock information potential
ECM and Benefits
ViciDocs
About Vicisoft
ViciDocs ECM – Manage your information
www.vicisoft.com Slide 3 unlock information potential
Enterprise Content Management (ECM)
ECM spans a broad category of systems, strategies and tools
designed to improve organizational processes that involve capture,
management, preservation and delivery of information.
ECM systems can encompass document management, imaging,
intelligent data extraction, records management, workflow, regulatory
compliance management and collaboration capabilities.
Source: The Business Case for Enterprise Content Management, M-Files
www.vicisoft.com Slide 4 unlock information potential
ECM Facts
Good ECM initiatives improve IT operational management, records
management, archiving, and eDiscovery initiatives that are often related to
compliance and legal objectives.
Forrester, Use ECM To Fire Up Business Processes, 2008
Improved efficiency resulting from providing staff with remote access to
company information is estimated to be between 20% and 25%.
AIIM 2011, Capitalizing on Content
$9.6 Billion: Projected ECM solutions spending by 2014
Tech Navio, 2012
www.vicisoft.com Slide 5 unlock information potential
Dangers of Content Chaos
Source: AIIM, Capitalizing on Content: A Compelling ROI for Change, 2011
Percentage of survey respondents identifying each of the dangers
0% 10% 20% 30% 40% 50% 60% 70%
Organizational knowledge is not leveraged to maximum competitive effect
Storage media and IT infrastructures are swamped with uncontrolled content
Innovation is stifled by poor collaboration and restricted knowledge-sharing
Employee productivity is crushed by information search fatigue
Business process efficiency fails to keep up with competitors
Processes are inflexible, hampering business re-organization and outsourcing
Team-working culture dies due to increasingly dispersed employees
Data leaks, litigation and compliance infringements damage the business
www.vicisoft.com Slide 6 unlock information potential
ECM Helps Manage Unstructured Data
Exponentially increasing amount of unstructured data
How to control and manage information and unlock its value?
Fax
Paper
Process Information Video
Spreadsheets
Voice
Presentations
Electronic documents Web
Content
www.vicisoft.com Slide 7 unlock information potential
Significant ECM Business Drivers
Source: AIIM, State of the ECM Industry 2011
0% 5% 10% 15% 20% 25%
Improve efficiency
Optimize business processes
Compliance
Reduce costs
Mitigate risk
Enable collaboration
Improve customer service
Faster turnaround/improved response
Competitive advantage
Relative importance of different business drivers for ECM
www.vicisoft.com Slide 8 unlock information potential
High Return on Investment
Decrease
Increase
Cost No. of
Repositories
Return On Investment
Paper Usage Rework /
Duplication
Collaboration Staff
Productivity
Compliance
& Security
Process
Efficiency
Access to
Information
Retrieval
Time
www.vicisoft.com Slide 9 unlock information potential
ECM and Benefits
ViciDocs
About Vicisoft
ViciDocs ECM – Manage your information
www.vicisoft.com Slide 10 unlock information potential
Vicisoft ECM Product Diagram
www.vicisoft.com Slide 11 unlock information potential
ViciDocs Addresses Major ECM Challenges
ViciDocs helps organizations address major ECM challenges in:
Capture & Retrieval
Collaboration
Customer Service
Risk Management & Compliance
IT Optimization
www.vicisoft.com Slide 12 unlock information potential
Capture & Retrieval
Loss / misplacement
Multiplicity of copies
Tedious search
Low availability
Variety of content
Challenges
Direct capture
One copy / concurrent access
Powerful search features
High availability web access
Supports all types of content
ViciDocs
www.vicisoft.com Slide 13 unlock information potential
Collaboration
Sharing information
Managing content revisions
Lack of concurrent access
Need for remarks
Multiple locations
Challenges
Sharing, discussion forums
Version control
Concurrent access
Annotation support
Centralized repository
ViciDocs
www.vicisoft.com Slide 14 unlock information potential
Customer Service
Data integrity
Turnaround time
Information dissemination
KYC requirements
Confidentiality
Challenges
Data protection / audit trails
Faster search
Sharing and notifications
KYC information capture
Access control
ViciDocs
www.vicisoft.com Slide 15 unlock information potential
Risk Management & Compliance
Disaster recovery
Records management
Auditability
Information retention
Data security
Challenges
Backup and restore options
Compliant with standards
Audit trails, version history
Retention & disposal
Strong security & encryption
ViciDocs
www.vicisoft.com Slide 16 unlock information potential
IT Optimization
Multiplicity of repositories
Environment compatibility
Inflexibility
Multiplicity of devices
Integrability
Challenges
Centralized framework
Highly compatible
Configurable
Support for multiple devices
Web services API
ViciDocs
www.vicisoft.com Slide 17 unlock information potential
Unlocking Information with ViciDocs
Unstructured Enterprise Content
ViciDocs
Structured Online Access
Paper Email Softcopy Items
Drawings Fax Voice & Video
Fax
Paper
Process Information Video
Spreadsheets
Voice
Presentations
Electronic documents Web
Content
www.vicisoft.com Slide 18 unlock information potential
ECM and Benefits
ViciDocs
About Vicisoft
ViciDocs ECM – Manage your information
www.vicisoft.com Slide 19 unlock information potential
Company Overview
Software product company founded in 2000
Headquarters and global development center in Hyderabad, India
Regional office in the United Arab Emirates
Management team consisting of company founders and professionals with
industry experience and relevant qualifications
Focus on information management solutions & services (ECM & BPM)
www.vicisoft.com Slide 20 unlock information potential
Partnerships
Technology Partners
Market Partners
Product deployments: India, Middle East, Africa, US, UK, Singapore and Papua New Guinea
www.vicisoft.com Slide 21 unlock information potential
Clients - Middle East & Africa
Astraco Constructions
www.vicisoft.com Slide 22 unlock information potential
Clients - Asia Pacific & India
NASFUND Papua New Guinea
Karnataka State Archives
www.vicisoft.com Slide 23 unlock information potential
Contact Information
India Global Development Centre
Vicisoft Technologies Pvt. Ltd.
H.No. 3-42-41, 2nd Floor
Samrat Colony, West Maredpally
Hyderabad - 500 026, India
Tel: +91-40-27713167
Mob: +91-80-95936555
Middle East & Africa Sales & Support Office
Vicisoft Technologies Fze
P.O. Box: 120864
Sharjah, U.A.E
Tel: +971-6-5572900
Fax: +971-6-5572100
E-mail: [email protected]