Version4.6.67ReleaseNotes

ShareeBrell02/27/2017Ver.3

1RediStayReleaseNotes,Version#4.6.67

TableofContentsINTRODUCTION 2VERSIONDEPLOYMENT 2VERSIONTIMELINE-CYCLE 2KEYFEATURESOFREDISTAYPMSRELEASE4.6.67 2RELEASEBREAKDOWN 3ITEMIZEDLIST 3NEWIMPROVEMENTS/CHANGESINPROPERTYMANAGEMENTAPPLICATION 3NEWIMPROVEMENTS/CHANGESINOTHERAREAS 6NOTIFICATIONSCHEDULE 8ISSUEREPORTING 8

2RediStayReleaseNotes,Version#4.6.67

IntroductionRediStay version 4.6.67will be released to theproduction environment onTuesday, February 28,2016.Thenotesbelowaregeneralguidelinesforupdatesintheapplication.Bestpracticetip:Familiarizeyourselfwiththeareasofchangebyaccessingtheapplication.

VersionDeploymentUpdates to the RediStay application are released automatically to the RediStay servers. Persons logged into theapplicationatthetimeofthedeploymentwillreceiveapromptadvisingthemthatanewversionisavailable.Ifnotloggedintotheapplicationatthetimeoftheupgrade,thenewversionwillbeinstalledwiththenext“launch”oftheapplication.

VersionTimeline-Cycle

Activity Dates DaysCasePriorityReview&Assignment 01/03/2017-01/05/2017 3Development 1/9/2016–2/3/2016 19QualityAssuranceTesting 02/06/2017–2/10/2017 5UserAcceptanceTesting 02/13/2017–02/17/2017 5FinalRetest 02/20/2017–02/22/2017 3CutoverReview/DeploymentRunTRNInstance 02/23/2017–02/24/2017 2ReleasetoProduction 02/28/2017 1PostProductionSupport 02/28/2017–03/03/2017 4

KeyFeaturesofRediStayPMSRelease4.6.67Thefocusofeachversionupdateistoachieveabalancebetweenperformanceenhancements,brandinitiatives,customerrequestsanddefectcorrectionsbasedonpriorityofthecaseandROI.

• CustomerEnhancement–Thesearetheideasorimprovementsrequestedbyapplicationusers.• Brand/ProgramInitiatives–Theseareenhancementstotheapplicationmadetosupportbrand,operationalor

strategicinitiatives.• Defect Corrections – these are identified shortcomings or imperfections in the application which have been

correctedorimproved.• PerformanceImprovement–Thesearemeasurable improvementsoroptimizationsmadetobackendand/or

frontendapplicationprocessing.• ApplicationorDatabaseUpdate – These are optimizations andmodificationsmade to the application inner-

workings.

AssignCases Development QA UAT FinalRetest CutoverPreparation

DeploymenttoProduction

PostLaunchSupport

3RediStayReleaseNotes,Version#4.6.67

ReleaseBreakdown

10CustomerEnhancementRequest

24Brand/ProgramInitiatives

04DefectCorrections

02PerformanceImprovement

02ApplicationorDatabaseUpdate

42Items

ItemizedList

NewImprovements/ChangesinPropertyManagementApplicationType Item# Title Description

155441 VerifyCard–Direct

ChannelOrderofVerification

• Whenacardisenteredinthei4Gowindowattimeofbooking,Shift4returnsthetokenofthecard,butVerifydoesn’toccuruntilafterInsert.ModificationinflowtonowdotheVerifycallinconjunctionorimmediatelyfollowingthecalltoShift4sothatuserreceivesnotificationpriortosaveandcustomercanprovidenewcardorotherdata.

157634 AlertforInterfaceLog • SetupalerttonotifythedevelopmentteamwhendocumentDBspace

forinterfacelogislimited.

102982 RediStay

CommunicationProtocoltoAPSystem

• CurrentlyinformationissetviadatabaselinkandAzuredoesn’tsupportthismethod.Modifysothecommunicationisdonethrough.netcodeinsteadofSQL.

156242 RemoveVP+From

Reg.Slips• NewsecurityaccesstemplatecreatedtoviewVPAccountIDon

companyinformation.Whenuserwiththissecuritytemplateenabled,theVPAccountIDfieldisvisible.VPAccountremovedfromRegistrationCardandCompanyListReport.OnlytheCompanyNameisvisible:

•

•

156850 SearchResultsScreen

–AddArrivalNightRate

• OntheSearchResultsScreen,thearrivalnightratewasaddedAdjacenttotheRatePlan.

4RediStayReleaseNotes,Version#4.6.67

• 156896 Performance–

WebServiceError• Correctedtheloadofpropertyandraterestrictiontableexperienced

delaysbecauseofunhandledexceptioncondition.

159021 VP+Bookmorethan15days

• Correctedconditionwhereusercouldnotbookreservationformorethan15roomnightsforVPAccount.

163323 Eliminationofallthe

disruptiveRediCardpop-UpsJ

Manypropertiescomplainedthatthereweretoomanypop-upscreensforRediCardmembers.Wehavestreamlinedtheflowofthosescreenstoreducethepop-ups!IfyouwanttoseetheinformationforRediCardmembers–theinformationcanstillbefoundundertheinformationicon:

Bypressingtheblueicon,youwillseethefullmemberinformationscreen(formerpop-up):

•

163318 ChangeinRediCardCertificateUtilization.

InpreparationforfutureenhancementstotheRediCardprogram,theRediCardredemptionscreenhasbeenmodified.Whenauserindicatesthattheywanttouseacertificateonareservation,accessthecertificateicon:

AnewRediCardScreenwillappearwhereyouwillselectthenumberoffreeNightstoapplytothisreservation:

5RediStayReleaseNotes,Version#4.6.67

WhenanexistingreservationismadewithaRediCardGuestandaCertificateisapplied,youwillseethecertificatelistedasazerorate:

Theregistrationcardwillalsoshow$0.00forthenightofthecertificate:

6RediStayReleaseNotes,Version#4.6.67

ChangestotheguestfoliowillnowshowtheRediCardcertificatevaluefortheguest.(thisreflectswhattheywouldhavepaidiftheydidn’thaveacertificate).Theredemptionvaluehasnotchanged.

NewImprovements/ChangesinOtherAreasType Item# Area Description

156960 OtherInterfaces–

Expedia/PMSFaxNotification

• Previous to this update, when a reservation was in-house or when acancellationpolicyprohibitedthecancellationofareservation,Expediastillwasable to cancel the reservation from their sideand thepropertydidn’tknow that the cancellation event occurred. Now when a cancellation isreceived,afaxwillbesenttothepropertywiththefollowinginformation:

Subjectline:ExpediaCancellationNotificationforIN-HOUSEGuest FRONTDESKNOTIFICATION:AcancellationfromExpediawasreceivedforanIN-HOUSEGuest. ReservationID:XXXX-XXXXXXXXX GuestLastName:XXXXXXXXXXXXXXXXXXXXX RECOMMENDEDACTION: • Verifywhethertheguestisstilloccupyingtheroom. • AdvisetheguestthatacancellationwasreceivedfromExpedia.Guestwill

needtoconfirmwhethertheyarestayingorvacatingtheroom. o Iftheguestisstayinginroom:ChargeGUESTprovidedpayment

method. o Iftheguestisvacatingtheroom:UseFolioWizardtooffset

chargesandcancelthereservation. ***Ifyouhaveanyquestionsabouttheseprocedures,pleasecontactyourDistrictTrainerortheRRIITTechnicalHelpdesk.***

157852153206155530

RediCardProgram • AdditionofprogramruletobeabletodesignatebyMemberLevel.• AddedsecuritytemplateitemforRediCardmoduletoAddLoyaltyBulkPoints

Addition.Thosewiththisclearancewillhaveahigherthresholdforissuingpoints.Userwillreceiveconfirmation“YouareabouttoaddXXX,XXXpoints.Areyousureyouwanttoproceed?”Ifuseracknowledgesmessage,updatewillbeallowed.

• RediBook. Enhancement for RediCard members associated with the newredroof.comlaunch.ModifiedRediCardpreferences.Changedtheroomtypeoptionstobebedtype.AddedRediBookBookingPreferenceforrateorroomtype. AddednewAPImethod to SetMemberProfilewhich canbe sued toactivate RediBook for a member. Added a new API methodGetRediBookPropertyRates which is used to pull multiple properties andeitherBestRateavailableorBestRateAvailable forDesiredRoomType isreturnedbasedonMemberRediBookpreference.

7RediStayReleaseNotes,Version#4.6.67

158497 RediBillLockBox • Disable ‘ok’buttonafterLockboxprocessbeginsuntil file isprocessedandupdatedmessagebacktouser.

156092162802163319162976163320

ContactCenter • WhenaVP+accountwithUCCisbookedandthentheVP+isremoved,theUCC should also be removed, and if a guest has a personal card on thereservation,thepersonalcardshouldnotberemoved.

• Changes in the Loyalty Redemption Screen in anticipation of futureenhancementsforloyaltyprogram:

• • Additionofmessaging toclerks toadvise themwhencertificatecannotbe

booked,e.g.,notenoughcertsfor#ofnights,toomanyroomtypesononereservation,etc.

• Previouslyagentswouldapplythecertificatetothemostexpensivenightasa customer convenience. Application changed to automatically apply thecertificatetothemostexpensivenightinamultiplenightbookingscenario:

•

146284148724158406159142159143159144

OtherInterfaces–API

• PasswordRecoveryRediCardAPI• ProximitySearchAPI• Updates to API based on Sapient feedback Room Type descriptions,

UpsertLoyalty Account, GetMember Profile, UpsertLoyalty Account,GetPropertyRatesandGetPropertyRatesbyRadius,UdReservation

• UpdateGetEstimatedPointsEarnedforMultipleNights• AddfilteringtoforGetReservationsListWebAPI• UpdateGetPropertyRatesFilterRoomsNotAvailable

8RediStayReleaseNotes,Version#4.6.67

159391159896159897160003160193160540160704161142161394Perf

• ImplementDirectBIlforVPforGetPropertyRatesandupdReservation• NewAPIforGetMultiplePropertyRates• UpdateExistingAPIstosendallrecords• UpdateUpdReservationCardCodeandRC/RDAllowedUsage• CreateNewAPIforContactUsPage• NewAPIforRegisteredPromos• CreateRatePriorityIndicator• GetPropertyRatesByRadiusTimeOut• FeedbackupdatestoGetReservaitonListWeb• ManyenhancementstoAPforperformanceimprovements

148724151384151737

Setup–ConfigurationChanges

• ChangestotheDatabasetosupportthenewProximitySearchfunctionality• ModificationtoLandmarkTabletoincludeSellingNotesTypeInformation• AdditionofPropertyOpenandCloseDatetoPropertyInformation

NotificationScheduleToreachalluserstotheapplicationthereareseveralnotificationsmade:

Duringtheweekbeforetheupdate:• TheRediStayLaunchPortalnotificationisupdatedadvisingofthedateandtimeoftherelease.Email

notificationismadetoallinns,RVPs,FODs,corporateofficeandSpringfieldcontactcenter.

TheDaybeforetheRelease:• Anemailnotificationismaderemindingallinns,RVPsFODs,corporateofficeandSpringfieldcontactcenter

ofthereleasedate,timeandinformationaboutwheretofinddetailsabouttheupdate.• TheRediStayLaunchPortalnotificationisupdatedadvisingthereleaseisthenextday.• AFaxnotificationissenttotheNightAuditoradvisingoftheupcomingupdate.

TheDayoftheRelease:• Anemailnotificationismadeadvisingallinns,RVPs,FODs,corporateofficeandSpringfieldcontactcenter

thattheupdateiscomplete.• TheRediStayLaunchPortalisupdatedadvisingthattheupdateiscomplete.

TheWeekoftheRelease

• Ifthereareanyissueinvestigation/resolutionforissuestiedtotheversion,updateswillbeplacedontheRediStayLaunchPortal.

IssueReportingIfyouhaveanyissues,pleasecontacttheRedRoofITTechnicalHelpDesktoreportanyissues:855-435-7774