Veriton A430 31

Veriton A430_31

Ser

SG V1.02

II

Revision History Refer to the following table for the updates made to this service guide.

Date Version Chapter Updates

2012/05/18 First Draft

2012/05/21 V1.00

2012/07/17 V1.01 CHAPTER 5 Page 126-129

Update Mainboard for UMA + VGA NV card and for

VGA AMD card + VGA NV card

CHAPTER 1 Update BIOS/LAN Interface information for Win8 on

Page 22

CHAPTER 2 Add BIOS for Win8 on 42/46/53

CHAPTER 5 Delete MB for VGA AMD card + VGA NV card because

It’s for VA430_51

2012/11/07 V1.02

CHAPTER 6 Add FRU List on Page 141-152

Copyright Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer The information in this guide is subject to change without notice. There are no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. The software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (not the manufacturer, distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

III

Conventions The following conventions are used in this manual: WARNING:

Indicates a potential for personal injury.

CAUTION: Indicates a potential loss of data or damage to equipment.

+ IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

+ IMPORTANT:

Follow local regulations for battery and circuit board disposal. Batteries and

Circuit Boards >10 cm² have been highlighted with a yellow rectangle.

The following typographical conventions are used in this document: Book titles, directory names, file names, path names, and program/process names are

shown in italics. Example: the DRS5 User's Guide

/usr/local/bin/fd

the /TPH15spool_M program

Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages) are shown in constant width. Example:

[01] The server has been stopped

User input (text that represents information entered by a computer user, such as

command names, option letters, and words) are shown in constant width bold.

Variables contained within user input are shown in angle brackets (< >).

Example: At the prompt, type run <file name> -m

Keyboard keys are shown in bold italics.

Example: After entering data, press Enter.

IV

General Information This service guide provides all technical information relating to the basic configuration for Acer global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide further technical details. When ordering FRU parts: Check the most up-to-date information available on your regional Web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide. Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. The list provided by your regional Acer office must be used to order FRU parts for repair and service of customer machines.

V

CHAPTER 1

Hardware Specifications

Features ............................................................................................................ 5

Operating system...............................................................................................................5

Platform..............................................................................................................................5

System Memory..................................................................................................................5

Display ................................................................................................................................5

Privacy Control ...................................................................................................................5

Storage Subsystem.............................................................................................................5

Graphics ..............................................................................................................................5

Audio Subsystem................................................................................................................6

Optical Media Drive ...........................................................................................................6

Communication..................................................................................................................6

Dimensions and weight.....................................................................................................6

Power Adapter and Battery ..............................................................................................6

I/O Ports ..............................................................................................................................6

Special Keys and Controls..................................................................................................6

Environment.......................................................................................................................6

Warranty.............................................................................................................................6

Optional Items....................................................................................................................7

Software .............................................................................................................................7

Web links and utilities .......................................................................................................7

Computer Tour ................................................................................................. 8

Top View.............................................................................................................................8

Front View ..........................................................................................................................9

Left View...........................................................................................................................10

Right View ........................................................................................................................11

Base View..........................................................................................................................12

Kensington lock connector............................................................................ 13

Using the Keyboard .........................................................................................................14

Windows Keys ..................................................................................................................15

Quick Launch Keys ...........................................................................................................16

System Block Diagram.................................................................................... 17

VI

Specification Tables........................................................................................ 18

Computer specifications ..................................................................................................18

System Board Major Chips...............................................................................................19

Processor...........................................................................................................................20

Processor Specifications...................................................................................................20

CPU Fan True Value Table (Tj=) .......................................................................................20

System Memory................................................................................................................21

Memory Combinations ....................................................................................................21

Video Interface.................................................................................................................21

BIOS...................................................................................................................................22

LAN Interface ...................................................................................................................22

Keyboard ..........................................................................................................................22

Hard Disk Drive (AVL components).................................................................................23

Super-Multi Drive.............................................................................................................24

BD Drive (N/A) ..................................................................................................................25

LCD 21.5”..........................................................................................................................25

LCD PANEL Converter ......................................................................................................27

CMI PANEL Converter ......................................................................................................27

Display Supported Resolution (LCD)...............................................................................27

Graphics Controller ..........................................................................................................28

3G Card (N/A) ...................................................................................................................28

Display Supported Resolution (GPU) ..............................................................................28

Bluetooth Interface (N/A)................................................................................................28

Bluetooth Module (N/A) ..................................................................................................29

Camera..............................................................................................................................29

Mini Card ..........................................................................................................................29

Audio Interface ................................................................................................................29

Wireless Module - 802.11 b/g/n(optional) ......................................................................29

Battery (N/A).....................................................................................................................30

VRAM (N/A) ......................................................................................................................30

Audio Codec and Amplifier.............................................................................................31

VRAM (N/A) ......................................................................................................................32

USB Port............................................................................................................................32

HDMI Port (N/A) ...............................................................................................................33

AC Adapter.......................................................................................................................33

VII

System Power Management ...........................................................................................33

Card Reader......................................................................................................................34

System LED Indicator .......................................................................................................34

System DMA Specification...............................................................................................34

System Interrupt Specification ........................................................................................35

System IO Address Map ...................................................................................................35

System I/O Address Specifications...................................................................................36

CHAPTER 2

System Utilities

BIOS Setup Utility ........................................................................................... 40

Navigating the BIOS Utility .............................................................................................40

BIOS................................................................................................................. 41

Setup Utility Menus(Main) for Win7 ..............................................................................41

Setup Utility Menus(Main) for Win8 ..............................................................................42

Advanced..........................................................................................................................44

Power................................................................................................................................45

BIOS Setup Utility(Authentication) for Win8 only.........................................................46

Security .............................................................................................................................47

Boot Options ....................................................................................................................52

BIOS Setup Utility(Boot options) for Win8 olny ............................................................53

Exit ....................................................................................................................................54

BIOS Flash Utilities.......................................................................................... 55

DOS Flash Utility...............................................................................................................56

CHAPTER 3

Machine Maintenance Procedures

Introduction.................................................................................................... 60

General Information ...................................................................................... 60

Recommended Equipment ............................................................................ 60

Screw Table..................................................................................................... 61

VIII

Maintenance Flowchart ................................................................................. 62

Getting Started............................................................................................... 63

ODD Module Removal .....................................................................................................64

ODD Module Installation ................................................................................................67

Rear Stand Removal.........................................................................................................68

Rear Stand Installation ....................................................................................................69

Rear IO Cover Removal ....................................................................................................70

Rear IO Cover Installation ...............................................................................................71

Rear Cover Removal.........................................................................................................72

Rear Cover Installation ....................................................................................................74

VESA Bracket Removal.....................................................................................................75

VESA Bracket Installation ................................................................................................76

EMI Top Bracket Removal................................................................................................77

EMI Top Bracket Installation ...........................................................................................78

Converter Module Removal ............................................................................................79

Converter Module Installation........................................................................................81

HDD Module Removal .....................................................................................................82

HDD Module Installation.................................................................................................83

HDD Bracket Removal......................................................................................................84

HDD Bracket Installation .................................................................................................84

Power Supply Removal ....................................................................................................85

Power Supply Installation................................................................................................86

Thermal Module Removal ...............................................................................................87

Thermal Module Installation...........................................................................................88

Fan Module Removal .......................................................................................................89

Fan Module Installation ..................................................................................................89

WLAN Module Removal ..................................................................................................90

WLAN Module Installation..............................................................................................91

Camera Module Removal ................................................................................................92

Camera Module Installation............................................................................................94

VGA Module Removal .....................................................................................................95

VGA Module Installation.................................................................................................95

Rear IO Module Removal ................................................................................................96

Rear IO Module Installation ............................................................................................97

CPU Removal ....................................................................................................................98

IX

CPU Installation................................................................................................................99

DIMM Removal...............................................................................................................100

DIMM Installation ..........................................................................................................100

KTS Battery Removal......................................................................................................101

KTS Battery Installation .................................................................................................101

Mainboard Removal ......................................................................................................102

Mainboard Installation..................................................................................................103

Main frame Removal .....................................................................................................104

Main frame Installation.................................................................................................104

LCD Panel Removal ........................................................................................................105

LCD Panel Installation....................................................................................................106

Speaker Module Removal .............................................................................................107

Speaker Module Installation .........................................................................................107

Switch _LED Module Removal.......................................................................................108

Power Switch_ LED Module Installation.......................................................................108

CHAPTER 4

Troubleshooting

Introduction.................................................................................................. 111

General Information .................................................................................... 111

Common Problems.........................................................................................................112

LCD Failure .....................................................................................................................113

Wireless Function Failure ..............................................................................................116

Component Failure ........................................................................................................117

Other Functions Failure .................................................................................................119

Intermittent Problems.................................................................................. 125

Undetermined Problems.............................................................................. 125

Post Codes .................................................................................................... 126

CHAPTER 5

Jumper and Connector Locations

Mainboard w/o AMD VGA........................................................................... 129

X

LCD Panel Jumper Settings .......................................................................... 131

LCD Panel 21.5”..............................................................................................................131

Clearing Password and BIOS Recovery ........................................................ 132

Clearing Password..........................................................................................................132

BIOS Recovery by Crisis Disk ..........................................................................................133

CHAPTER 6

FRU (Field Replaceable Unit) List

Exploded Diagram........................................................................................ 139

Main Assembly ...............................................................................................................139

FRU List ......................................................................................................... 141

Screw List ...................................................................................................... 151

CHAPTER 7

Test Compatible Components

Microsoft® Windows® 7 Environment Test ............................................... 155

CHAPTER 8

Online Support Information

Introduction.................................................................................................. 158

CHAPTER 1

Hardware Specifications

2

Features ............................................................................................................ 5

Operating system...............................................................................................................5

Platform..............................................................................................................................5

System Memory..................................................................................................................5

Display ................................................................................................................................5

Privacy Control ...................................................................................................................5

Storage Subsystem.............................................................................................................5

Graphics ..............................................................................................................................5

Audio Subsystem................................................................................................................6

Optical Media Drive ...........................................................................................................6

Communication..................................................................................................................6

Dimensions and weight.....................................................................................................6

Power Adapter and Battery ..............................................................................................6

I/O Ports ..............................................................................................................................6

Special Keys and Controls..................................................................................................6

Environment.......................................................................................................................6

Warranty.............................................................................................................................6

Optional Items....................................................................................................................7

Software .............................................................................................................................7

Web links and utilities .......................................................................................................7

Computer Tour ................................................................................................. 8

Top View.............................................................................................................................8

Front View ..........................................................................................................................9

Left View...........................................................................................................................10

Right View ........................................................................................................................11

Base View..........................................................................................................................12

Using the Keyboard .........................................................................................................14

Windows Keys ..................................................................................................................15

Quick Launch Keys ...........................................................................................................16

System Block Diagram.................................................................................... 17

Specification Tables........................................................................................ 18

Computer specifications ..................................................................................................18

3

System Board Major Chips...............................................................................................19

Processor...........................................................................................................................20

Processor Specifications...................................................................................................20

CPU Fan True Value Table (Tj=) .......................................................................................20

System Memory................................................................................................................21

Memory Combinations ....................................................................................................21

Video Interface.................................................................................................................21

BIOS...................................................................................................................................22

LAN Interface ...................................................................................................................22

Keyboard ..........................................................................................................................22

Hard Disk Drive (AVL components).................................................................................23

Super-Multi Drive.............................................................................................................24

BD Drive (N/A) ..................................................................................................................25

LCD 21.5”..........................................................................................................................25

LCD PANEL Converter ......................................................................................................27

CMI PANEL Converter ......................................................................................................27

Display Supported Resolution (LCD)...............................................................................27

Graphics Controller ..........................................................................................................28

3G Card (N/A) ...................................................................................................................28

Display Supported Resolution (GPU) ..............................................................................28

Bluetooth Interface (N/A)................................................................................................28

Bluetooth Module (N/A) ..................................................................................................29

Camera..............................................................................................................................29

Mini Card ..........................................................................................................................29

Audio Interface ................................................................................................................29

Wireless Module - 802.11 b/g/n(optional) ......................................................................29

Battery (N/A).....................................................................................................................30

VRAM (N/A) ......................................................................................................................30

Audio Codec and Amplifier.............................................................................................31

VRAM (N/A) ......................................................................................................................32

USB Port............................................................................................................................32

HDMI Port (N/A) ...............................................................................................................33

AC Adapter.......................................................................................................................33

System Power Management ...........................................................................................33

Card Reader......................................................................................................................34

System LED Indicator .......................................................................................................34

4

System DMA Specification...............................................................................................34

System Interrupt Specification ........................................................................................35

System IO Address Map ...................................................................................................35

System I/O Address Specifications...................................................................................36

5

Hardware Specifications and Configurations

Features

The following is a summary of the computer’s many features:

Operating system

Windows® 7 Home Basic x86, Windows®7 Professional x86/x64, Windows® XP Professional x86, Linux,

Free Dos, Windows 8 support

Platform

Socket Type : Intel LGA1155 pin socket

Processor Type: Pentium G620 , Pentium G84x , Core i3-21xx and Core i5-24xx

(65W)Processors.

System Memory

The Intel H61 is a single-chip with proven reliability and performance.

Intel H61

Display

Form Factor : special design

Size (Max.) : 190*230mm

Privacy Control

Memory Type : Supports DDR3 1333 /1600 DDRIII SODIMM with Dual-channel architecture

Socket Type : un-buffered 204 pin SODIMM socket

DIMM Slot : 2

Memory Size Max. : Up to 8 GB

Storage Subsystem

Onboard graphic solution: w/ Intel CPU

One VGA(D-sub) port on rear

Graphics

The motherboard comes with the following expansion options:

Two PCI Express x2 slot

Four 7-pin SATA connectors Seria 2 ATA

Transfer rate support: maximum transfer rate up to 3.0 Gb/s each

Storage type support : HDD/CD-ROM/DVD-ROM/DVD-RW/DVD+RW/DVD Dual/DVD

SuperMultiPlus/HD DVD/BlueRay DVD.

6

Audio Subsystem

Audio Type : 5.1 channel High Definition Codec

Audio Controller /Codec : Realtek ALC887-VD

Software selectable 2.5V/3.75V VREFOUT

All DACs support 96K/48K/44.1KHz sample rate

Meets Microsoft WHQL/WLP 3.10 Vista premium and mobile PCs audio requirements

Direct Sound 3DTM compatible

Audio Connectors/Headers:

Side 2 jack line-out and microphone-in

Optical Media Drive

Type : Realtek RTL8111FA PCI-E 4KV LAN controller

Supports Giga MB Ethernet environment

Communication

Controller : Intel H61

USB Type : 2.0/1.1

Connectors Quantity: 4

Real Panel : 4

Controller : Etron

USB Type : 3.0

Connectors Quantity: 2

Side Panel : 2

Dimensions and weight

Dimensions:522 (H) x 370(D) x 60(W) mm (without bezel)

Weight:8.0Kg

Power Adapter and Battery

I/O Ports

P/S2 Keyboard

P/S2 Mouse

LAN

USB port

TV port

Special Keys and Controls

Environment

Temperature:

Operating:

Non-operating:

Humidity (non-condensing):

Operating:

Non-operating:

Warranty

7

Optional Items

Software

Productivity

Security

Multimedia

Gaming

Communication and ISP

Web links and utilities

8

Computer Tour

Top View

Figure 1-1. Top View

Table 1-1. Top View

# Icon Item Description

1 Camera Hinge Adjust camera direction

9

Front View

Figure 1-2. Front View

Table 1-2. Front View


1 MIC

2 Crystal Eye Camera Camera lens

3 Power button Power on or off the system.

4

Lights to indicate the status of

computer.

5

Hard disk drive Lights to indicate hard disk drive

status.

6

Network port Lights to indicate the status of

wireless LAN communications.

10

Left View

Figure 1-3. Left View

Table 1-3. Left View


1

Auto Adjust Auto Adjust monitor resolution

2

Brightness up Adjust monitor to light.

3

Brightness down Adjust monitor to dark.

4

Microphone jack Accepts input from external

microphones.

5

Headphone/Speaker-out/line-o

ut port.

Connects to audio line-in

devices(e.g.,speakers,headphones).

6

Card reader Card reader drive

7

USB ports Connects to USB 3.0 devices

(e.g., USB mouse, USB camera).

11

Right View

Figure 1-4. Right View

Table 1-4. Right View


1

Optical disk drive Accepts ODDs.

12

Base View

Figure 1-5. Base View

Table 1-5. Base View


1 ODD door Remove ODD

2 AC-IN AC-IN Power cord socket Connects power cable devices

3

PS/2 mouse connector Connects PS/2 mouse

4

PS/2 keyboard connector Connects PS/2 Keyboard

5

USB ports Connects to USB 2.0 devices

(e.g. USB mouse, USB camera).

13


6

Network port Connects LAN communications

devices

7

Kensington lock connector Connects to Kensington lock cable

8

Serial port COM Port

9

Printer Port Connector Printer devices

10

TV Tuner Connects TV cable devices

14

Using the Keyboard

The keyboard view (Figure 1-6)

Figure 1-6. Keyboard

The keyboard has three lock keys which can be toggled on and off. (Table 1-6)

Table 1-6. Keyboard Lock Keys

Lock key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.

Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys

function as a calculator (complete with the arithmetic operators +, -, *, and /).

Use this mode when doing a lot of numeric data entry.

Scroll Lock When Scroll Lock is on, the screen moves one line up or down when the up or

down arrow keys are pressed respectively. Scroll Lock does not work with

some applications.

The keyboard also contains a numeric keypad which can be toggled on and off by enabling or

disabling the Num Lock key. Table 1-7 shows function with Num Lock key on and off.

Table 1-7. Numeric Keypad

Desired function Num Lock on Num Lock off

Number keys on numeric

keypad

Type numbers in a normal

manner.

Navigate the screen by using Home,

PgUp, PgDn, End, Ins, Del and arrow

keys.

15

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

(For Win7), (For Win8) : Windows Logo key

(For Win7), (For Win8) : Application key

Table 1-8. Windows Keys

Key Description

Windows Logo

key

Pressed alone, this key has the same effect as clicking on the Windows Start

button; it launches the Start menu. It can also be used with other keys to

provide a variety of functions.

Functions supported by Windows XP, Windows Vista, and Windows 7:

:Open or close the Start menu

+ R : Open the Run dialog box

+ M : Minimizes all windows

Shift + + M : Undo minimize all windows

+ F1 : Show the help window

+ E : Open Windows Explorer

+ F : Search for a file or folder

+ D : Show the desktop

Ctrl + + F : Search for computers (if you are on a network)

+ L : Lock your computer (if you are connected to a network domain), or

switch users (if you're not connected to a network domain)

Ctrl + + Tab : Moves focus from Start menu, to the Quick Launch toolbar,

to the system tray (useorto move focus to items on the Quick Launch

toolbar and the system tray)

+ Tab : Cycle through programs on the taskbar

+ Break : Display the System Properties dialog box

Functions supported by Windows XP:

+ Break : Show the System Properties dialog box

+ U : Open Ease of Access Center

Application

key

This key has the same effect as clicking the right mouse button; it opens the

application's context menu.

16

Quick Launch Keys

The keyboard contains 5 quick launch keys which can be used to access most of the computer's

controls like volume output and media controls.

Figure 1-9. Quick Launch Keys

Table 1-9 shows the function of each quick launch key.

Table 1-9. Quick Launch Keys

Key Function Description

Recovery

Use this key to launch Security

Application

Volume + Use this key to increase volume

Volume - Use this key to decrease volume

Speaker toggle Turns the speakers on and off.

Shutdown key Turn off system

System Block Diagram

Ivy/SandyBridge

CougarPoint

Desktop Processor Socket H2

Chipset (H61)

AUDIO CODEC:ALC887-VD

RTL8111E

FDI

DMI

JMIC

JPHONE

RJ-45

USB ports *4

DDR3 SODIMM Channel A

DDR3 SODIMM Channel B

SIO:IT8728

COM

MINI PCI-EX1 (FULL)

SATA 2.0

Ext VGA

DDR31333MHz/1066MHzTotal Max 8GB

3Gbps

NVRAM has been Remove From PDG V0.8 2009 MoW51 Sandy Bridge & Cougar Point Based Platforms

CARD READER:JMB385

LPT

MINI PCI-EX1 (HALF)

SCALERIC

LVDS OUT

ETRONUSB3.0IC

PORT1

PORT2

IR

SwitchIC

PS/2

PCIE X1

PCIE X1

PCIE X1 LPC

PCIE X16 FROM CPU

HD AUDIO

ALC105InternalSpeaker 3W*2

Figure 1-11. System Block Diagram 17

18

Specification Tables

Computer specifications

Item Metric Imperial

Dimensions

Width 522 mm 20.551 in

Depth 60 mm 2.3622 in

Height 370 mm 14.5632 in

Weight:

Non-Touch Screen

8.0 kg

17.64 lb

Input power

Operating voltage 19V (150 W)

Operating current 7.89A

Temperature

Operating

Non-operating:

Packed

Unpacked

Relative humidity

Operating

Non-operating

Maximum altitude (unpressurized)

Operating

Non-operating

Shock

Operating

Non-operating

Random vibration

Operating

Non-operating(packed)

NOTE:

Applicable product safety standards specify thermal limits for plastic surfaces. The computer

operates well within this range of temperatures.

19

System Board Major Chips

Item Specification

Core logic Cougar Point PCH package H61

FCBGA package

Package size: 27mm x 27mm

Ball Count: 942

Ball pitch: 0.7mm

VGA Integrated graphics controller

LAN RTL8111FA PCI-E 4KV LAN

USB 2.0 USB UHCI Host Controllers (D29:F1, F2, F3, F4 and D26:F1, F2 and F3)

The PCH contains seven USB full/low-speed host controllers that

support the standard Universal Host Controller Interface (UHCI),

Revision 1.1. Each UHCI Host Controller (UHC) includes a root hub with

two separate USB ports each, for a total of fourteen USB ports.

Overcurrent detection on all USB ports is supported. The overcurrent

inputs are not 5 V tolerant, and can be used as GPIs if not needed.

The PCH'S UHCI host controllers are arbitrated differently than standard

PCI devices to improve arbitration latency.

USB EHCI Host Controllers (D29:F0 and D26:F0)

The PCH contains two Enhanced Host Controller Interface (EHCI) host

controllers which support up to fourteen USB 2.0 high-speed root ports.

USB 2.0 allows data transfers up to 480 Mb/s. USB 2.0 based Debug

Port is also implemented in the Ibex Peak

Super I/O controller ITE 8728

Bluetooth N/A

Wireless Supports Mini PCIE wireless LAN

TV Supports Mini PCIE TV

PCMCIA N/A

Audio codec Realtek ALC887VD

Card reader RTS5138 One-LUN USB 2.0 Card Reader Controller SD, SDHC, MMC,

MS, MS pros lot

20

Processor

Item Specification

CPU type Intel Ivy/Sandy bridge Processor, 65W TDP chassis design

CPU package 37.5 x 37.5 mm Flip Chip Land Grid Array (FCLGA 1155).

Core Logic Four cores

A 32-KB instruction and 32-KB data first-level cache (L1) for each core

A 256-KB shared instruction/data second-level cache (L2) for each core

8 MB shared instruction/data Last-Level Cache (L3), shared among all

cores

Chipset Cougar Point PCH package H61

Processor Specifications

Item CPU

Speed

(GHz)

Cores

/Threads

Bus

Speed

(FSB

/DMI/QBI)

Mfg

Tech

(nm)

Cache

Size

Package Voltage

I5-3450S 2.7 4/4 5 GT/s

(DMI) 22 nm 6 MB LGA 1155 65W

CPU Fan True Value Table (Tj=)

CPU Temperature (Celsius) EC Action

On Off Fan Speed Level CPU Fan Speed

(RPM)

SPL Spec (dBA)

60 1 1200 26dBA

50 47 2 1500 28dBA

55 51 3 1800 32dBA

65 60 4 2100 35dBA

70 66 5 2300 38dBA

75 71 6 2800 42dBA

CPU Tj >= 78 CPU 50% throttling; OFF = 71 °C

CPU Tj >= 83 H/W shut down by EC

21

System Memory

Item Specification

Memory controller Built in CPU: Conditional self-refresh (Intel®

Rapid Memory

Power Management (Intel®

RMPM))

Memory size 1GB, 2GB ,4GB

DIMM socket number 2

Supports memory size per socket 4GB

Supports maximum memory size 8GB

Supports DIMM type SO-DIMM DDR3

Supports DIMM Speed 1066/1333 MHz

Support DIMM voltage 1.5 V

Supports DIMM package SODIMM

Memory Combinations

Slot 1 (MB) Slot 2 (MB) Total Memory (MB)

0 1024 1024

1024 0 1024

1024 1024 2048

0 2048 2048

2048 0 2048

2048 2048 4096

4096 0 4096

0 4096 4096

4096 4096 8192

Video Interface

Item Specification

Chipset Seymour XT M2

Package FCBGA-962P

Interface LVDS

Compatibility ANSI/TIA/EIA-644

Sampling rate 60Hz

22

BIOS

Item Specification

BIOS vendor American Megatrends, Inc.

BIOS Version A001WB(For MB.SGQ07.002)

AAP01WB(For DB.SKF11.001)

AAP81WB(For DB.SGQ11.001 and DB.SMA11.001)

BIOS ROM type Winbond (W25Q32BV)

BIOS ROM size 32Mbits for Win7 (MB.SGQ07.002/ DB.SKF11.001)

64Mbits for Win8 (DB.SGQ11.001 and DB.SMA11.001)

Features 8 pin SOIC8 package

LAN Interface

Item Specification

LAN Chipset Realtek RTL8201E PCI-E 4KV LAN controller for Win7

(MB.SGQ07.002/ DB.SKF11.001)

Realtek RL8111FA LAN controller for Win8

(DB.SGQ11.001 and DB.SMA11.001)

LAN connector type RJ45

LAN connector location Base

Features Integrated Gigabit LAN Controller

Supports PCI Express1.1

Supports IEEE 802.3

10/100/1000 Mbps Ethernet Support

Keyboard

Item Specification

Type Wireless keyboard

Total number of keypads 107 keys

Windows logo key Yes

Internal & external keyboard

work simultaneously Yes

Features 2.4G wireless keyboard

USB nano-dongle receiver

Standard keys with quick launch keys

23

Hard Disk Drive (AVL components)

Item Specification

Vendor

& Model Name HDS723015

BLA642 ST3320413AS ST3500413AS

WD5000AAKX-221

CA0 XL500-1D

WD10EADX

-22TDHB0

( GP500 )

Capacity (GB) 1500 320 500 500 1000

Bytes per

sector

512

Data heads 5 or 6 2 2 2 4

Drive Format

Disks 3 1 1 1 2

Spindle speed

(RPM) 7200 5400

Performance Specifications

Buffer size 64 16 16 16 32

Interface SATAIII

Fast data

transfer

rate (Gbits /

sec,

max)

6Gbps

Media data

transfer

rate(Mbytes/sec

max)

600

DC Power Requirements

Voltage

tolerance

5V ± 5%

12V +10%

5V +10% /

-7.5%

12V +10% /

-7.5%

5V +10% /

-7.5%

12V +10% /

-7.5%

5V ± 5%

12V ± 10%

24

Super-Multi Drive

Item Specification

Vendor & Model name HLDS Super-Multi Drive GT32N/GT34N

PLDS Super-Multi DRIVE DS-8A5SH

Performance Specification with CD Diskette with DVD Diskette

Transfer rate (KB/sec) Sustained

Max 3.6Mbytes/sec

Sustained

Max 10.08Mbytes/sec

Buffer Memory 2 MB

Interface SATA

Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD

(multi-session), Video CD, Cd-Extra (CD+),

CD-text

DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB)

DVD-R DL, DVD-RW, DVD-RAM,

DVD+R, DVD+R DL, DVD+RW

CD:

CD-DA (Red Book) - Standard Audio CD & CD-TEXT

CD-ROM (Yellow Book Mode1 & 2) - Standard Data

CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session

CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)

CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video

Video-CD (White Book) - MPEG1 Video

CD-R (Orange Book Part)

CD-RW & HSRW (Orange Book Part Volume1 & Volume 2

Super Audio CD (SACD) Hybrid type

US & US+ RW

DVD:

DVD-ROM (Book 1.02), DVD-Dual

DVD-Video (Book 1.1)

DVD-R (Book 1.0, 3.9G)

DVD-R (Book 2.0, 4.7G) - General & Authoring

DVD+R (Version 1.0)

DVD+RW

DVD-RW (Non CPRM & CPRM)

DVD°”R Dual

25

Item Specification

Super-Multi Drive (Continued)

Loading mechanism Load: Manual

Release: (a) Electrical (Release Button), (b) ATAPI command,

(c) Emergency

Power Requirement

Input Voltage 5 V ± 5% (Operating)

BD Drive (N/A)

Item Specification

Vendor & Model

name

Performance

Specification

Transfer rate

(KB/sec)

Buffer Memory

Interface

Applicable disc

format

Loading mechanism

Power Requirement

Input Voltage

LCD 21.5”

Item Specification

Vendor/Model

name CMI/M215HGE-L10 LG/LM215WF4- TLE7

Screen

Diagonal (mm) 21.5 inches 21.5 inches (546.86mm)

Active Area

(mm) 495.6 495.6

26

Item Specification

LCD 21.5” (Continued)

Display

resolution

(pixels)

1920x1080 1920x1080

Pixel Pitch

(mm) 0.2482 (H) x 0.2482 (V) 0.08275*RGB(H)mm x 0.248(V)mm

Typical White

Luminance

(cd/m2) also

called

Brightness

250 250

Contrast Ratio 1000 1000

Response

Time (Optical

Rise

Time/Fall

Time) msec

Tr: 1.5ms

Tf: 3.5ms

Trr:1.3ms

Trd: 3.7 ms

Typical Power

Consumption

(watt)

16.96 W 16.21 W

Weight

(without

converter)

2040g 1,350g

Physical Size

(mm)

Electrical

Interface 30 pins 2ch-LVDS LVDS 2Port

Viewing Angle

(degree)

CR > 10 (Left)

170H 160V 170H 160V

27

LCD PANEL Converter

Item Specification

Vendor & Model name Espower & IV45080/T-LF

Brightness conditions Duty 20%~100% (3.3V) , F=200Hz

Input voltage (v) 19v ± 10%

Input current (mA) 0.75A

Output voltage (V, RMS) 51.2V

Output current 110 mA

Output voltage frequency 277KHZ

CMI PANEL Converter

Item Specification


Brightness conditions Duty 20%~100% (3.3V) , F=200Hz

Input voltage (v) 19v ± 10%

Input current (mA) 0.6A

Output voltage (V, RMS) 43.4V

Output current 50 mA


Display Supported Resolution (LCD)

Resolution 16 bits 32 bits Intel NVIDIA ATI

800x600p/60Hz 16:9

1024x768p/60Hz 16:9

1280x600/60Hz 16:9

1280x720/60Hz 16:9

1280x768/60Hz 16:9

1360x768/60Hz 16:9

1366x768/60Hz 16:9

28

Graphics Controller

Item Specification

VGA Chip Yes

Supports Memory Interface

Avivo™ Display System

Motion Video Acceleration Features

Power Management Features

Spread-Spectrum Support

Internal Thermal Sensor

Thermal Diode

3G Card (N/A)

Item Specification

Features

Display Supported Resolution (GPU)

Resolution 16 bits 32 bits 36 bits 48 bits Others

800x600p/60Hz 16:9 V V

1024x768p/60Hz 16:9 V V

1280x600/60Hz 16:9 V V

1280x720/60Hz 16:9 V V

1280x768/60Hz 16:9 V V

1360x768/60Hz 16:9 V V

1366x768/60Hz 16:9 V V

Bluetooth Interface (N/A)

Item Specifications

Chipset

Data throughput

Throughput Protocol

Interface

Connector type

Supported protocol

29

Bluetooth Module (N/A)

Item Specifications

Controller

Features

Camera

Item Specification

Vendor and Model Chicony CNF 9250

Foxlink FO20FF-232H-3

Type 1.3M

Mini Card

Item Specification

Number supported 2

Features WLAN

TV Card

Audio Interface

Item Specification

Audio Controller ALC272 supports Azalia function

Audio onboard or optional Onboard

Mono or Stereo Mono

Compatibility HD audio Interface

Sampling rate Sample rate up to 192Khz resolution VSR (Variable Sampling

Rate)

Internal microphone Yes

Internal speaker/quantity Yes / 5W x2

Wireless Module - 802.11 b/g/n(optional)

Item Specification

Chipset Ralink RT3090

Data throughput 11-54 Mbps

Protocol 802.11 b/g/n

Interface MINI-PCIE

30

Battery (N/A)

Item Specification

Vendor & Model name

Battery Type

Pack capacity

Number of battery cell

Package configuration

VRAM (N/A)

Item Specification

Chipset

Memory size

Interface

31

Audio Codec and Amplifier

Item Specification

Audio Controller Audio Controller

Features Two stereo DAC support 16/20/24-bit PCM for two independent

playback (multiple streaming)

Two stereo ADC supports 16/20/24-bit PCM format for two

independent recording

All DACs support independent 44.1k/48k/96k/192kHz sample

rate

All ADCs support independent 44.1k/48k/96k/192kHz sample

rate

Two independent SPDIF outputs support 16/20/24-bit format

and 44.1k/48k/88.2k/96k/192kHz rate

Supports line level mono output

Supports analog PCBEEP input, and features an integrated

digital BEEP generator

Support two stereo digital microphone input for microphone

array AEC/BF application

Supports legacy analog mixer architecture

Supports two GPIO (General Purpose Input/Output) pins (pin

sharing with digital microphone interface)

Supports EAPD (External Amplifier Power Down) control for

external amplifier

Supports anti-pop mode when analog power AVDD is on and

digital power is off

Supports 1.5V~3.3V scalable I/O for HD Audio link

48-pin LQFP 'Green' package

Amplifier Realtek ALC105

Features Single-Ended stereo analog input

BTL (Bridge-Tied Load) output provide up to 3W per channel

driving capability into 8 speaker load (5V power is supplied)

No external output L-C filter required

Speaker amplifier power supplies from 3.3V to 5V

10µA Shut Down current

32

VRAM (N/A)

Item Specification

Chipset

Memory size

Interface

USB Port

Item Specification

USB compliance level 2.0

EHCI The PCH contains seven USB full/low-speed host controllers

that support the standard Universal Host Controller Interface

(UHCI), Revision 1.1. Each UHCI Host Controller (UHC)

includes a root hub with two separate USB ports each, for a

total of fourteen USB ports.

Overcurrent detection on all USB ports is supported. The

overcurrent inputs are not 5 V tolerant, and can be used as

GPIs if not needed.

The PCH'S UHCI host controllers are arbitrated differently

than standard PCI devices to improve arbitration latency.

USB EHCI Host Controllers (D29:F0 and D26:F0)

The PCH contains two Enhanced Host Controller Interface

(EHCI) host controllers which support up to fourteen USB 2.0

high-speed root ports. USB 2.0 allows data transfers up to 480

Mb/s. USB 2.0 based Debug Port is also implemented in the

Ibex Peak

Number of USB port(s) 6

Location 4 on base, 2 on left side

Output Current 0.5A

33

HDMI Port (N/A)

Item Specification

Compliance level

Data throughput

Number of HDMI port(s)

Location

AC Adapter

Item Specification

Input rating 135W

Maximum input AC current 1.5A

Inrush current 3.15A

Efficiency Refer to EPA 2.0

System Power Management

Item Specification

Mech. Off (G3) All devices in the system are turned off completely

Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off

completely

Working (G0/S0) Individual devices such as the CPU and hard disc may be

power managed in this state

Suspend to RAM (S3) CPU set power down VGA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode

Save to Disk (S4) Also called Hibernation Mode. System saves all system states

and data onto the disc prior to power off the whole system

34

Card Reader

Item Specification

Chipset Realtek RTS5138

Package QFP 24P

Maximum supported size SD: 2T

MMC: 32G

miniSD: 2T

MS/MS-PRO: 32G

Features 2 in 1 card reader, supporting:

Secure Digital™ (SD) Card, MultiMediaCard™ (MMC)

Storage cards with adapter: miniSD™

System LED Indicator

Item Specification

Lock N/A

System state White color solid on: System on

Amber color blinking: S3 state

HDD access state Reflects the activities of the HDD or Card reader access

Wireless state N/A

Power button backlight White - Power on

Amber - Standby S3 state

Off - Power off

Battery state N/A

System DMA Specification

Legacy Mode Power Management

DMA0 Not applicable

DMA1 Not applicable

DMA2 Not applicable

DMA3 Not applicable

DMA4 Direct memory access controller

DMA5 Not applicable

DMA6 Not applicable

DMA7 Not applicable

*Express Card controller can use DMA 1, 2, or 5.

35

System Interrupt Specification

Hardware IRQ System Function

IRQ0 System timer

IRQ1 Standard PS/2 Keyboard

IRQ2 Not in use

IRQ3 Intel® 6 Series/C200 Series Chipset Family SMBus Controller -

1C22

IRQ5* Not in use

IRQ6 Not in use

IRQ7* Not in use

IRQ8 System CMOS/real time clock

IRQ9* Not in use

IRQ10* Not in use

IRQ11 Not in use

IRQ12 Not in use

IRQ13 Numeric data processor

IRQ14 Not in use

IRQ15 Not in use

System IO Address Map

I/O address (hex) System Function (shipping configuration)

000 - 00F Direct memory access controller

000 - 3AF PCI bus

010 - 01F Motherboard resources

020 - 021 Programmable interrupt controller


040 - 043 Motherboard resources


060 Standard PS/2 Keyboard

061 System speaker

062 Microsoft ACPI-Compliant Embedded Controller

063 Motherboard resources

064 Standard PS/2 Keyboard


36


System IO Address Map (Continued)

066 Microsoft ACPI-Compliant Embedded Controller


070 - 071 System CMOS/real time clock



081 - 083 Direct memory access controller


087 Direct memory access controller


089 - 08B Direct memory access controller

08C - 08E Motherboard resources

08F Direct memory access controller


0A0 - 0A1 Programmable interrupt controller

0A2 - 0BF Motherboard resources

0C0 - 0DF Direct memory access controller

0E0 - 0EF Motherboard resources

0F0 - 0FF Numeric data processor

1CE - 1CF VgaSave

2E8 - 2EF VgaSave

System I/O Address Specifications


310 - 317 ITECIR Infrared Receiver (EC2)

3B0 - 3BB VgaSave

3B0 - 3DF PCI bus

3C0 - 3DF VgaSave

3E0 - CF7 PCI bus

400 - 453 System board


458 - 47F System board

4D0 - 4D1 Motherboard resources

37


System I/O Address Specifications (Continued)


D00 - FFF PCI bus


E000 - E0FF Realtek PCIe GBE Family Controller #2

E000 - EFFF Intel®

6 Series/C200 Series Chipset Family PCI Express Root Port

4 - 1C16

F000 - F03F Intel®

HD Graphics Family

F040 - F05F Intel®

6 Series/C200 Series Chipset Family SMBus Controller -

1C22

F060 - F07F Intel®

Desktop/Workstation/Server Express Chipset SATA AHCI

Controller

F080 - F083 Intel®


Controller

F090 - F097 Intel®


Controller

F0A0 - F0A3 Intel®


Controller

F0B0 - F0B7 Intel®


Controller

CHAPTER 2

System Utilities

39

BIOS Setup Utility ........................................................................................... 40

Navigating the BIOS Utility .............................................................................................40

BIOS................................................................................................................. 41

Advanced..........................................................................................................................44

Power................................................................................................................................45

Security .............................................................................................................................47

Boot Options ....................................................................................................................52

Exit ....................................................................................................................................54

BIOS Flash Utilities.......................................................................................... 55

DOS Flash Utility...............................................................................................................56

40

System Utilities

BIOS Setup Utility

This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output

System).

The utility is pre-configured and optimized so most users do not need to run it. If configuration

problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when

a problem arises.

To activate the utility, press F2 during POST (power-on self-test) when prompted at the bottom of

screen.

The default parameter of F12 Boot Menu is set to Disabled. To change the boot device without

entering BIOS Setup Utility, set the parameter to Enabled.

To change the boot device without entering the BIOS SETUP, press F12 during POST to enter the

multi-boot menu.

Navigating the BIOS Utility

Six menu options are: Main

Advanced

Power

Security

Boot Options

Exit

To navigate through the following:

Screen - use the left and right arrow keys

Item - use the up and down arrow keys

Select - press Enter

Change options - press + or –

Load User-defined defaults - press F7

Save as User-defined - press F8

Optimized Defaults - press F9 (When access level is Administrator)

Save & Exit - press F10

Exit - Press Esc

NOTE: Parameter values can be changed if enclosed in square brackets [ ]. Read parameter

help carefully when making changes to parameter values. Parameter help is found in

the Item Specific Help area of the screen.

NOTE: System information is subject to specific models.

41

BIOS

The following screens contain descriptions of the tabs found on the BIOS Setup Utility:

Main

Advanced

Power

Security

Boot Options

Exit

NOTE: The screens provided are for reference only. Actual values may differ by model.

Setup Utility Menus(Main) for Win7

BIOS Setup Utility

Main Advanced Power Security BootOptions Exit

System BIOS

Version AAP01WB

Build Date 05/19/2012

Processor

Intel® Core™ i5-2300 CPU

Core Frequency 2.8GHz

Count 4

Set the Date. Use Tab to switch between Date elements

Memory

Size 4096MB

Product Name Veriton A430

System Serial Number

Asset Tag Number

System Date [Thu 04/21/2011]

System Time [06:24:59]

→←↑↓：Move Enter：Select

+/-/space：Change Opt.

F7：Load User Defaults SettingF8：Save as User Default Setting F9：Load Optimized Defaults Setting

F10：Save & Exit Setup

ECS：Discard Change and ExitSetup

Version 2.14.1219. © Copyright 2002-2012, Acer Inc.

Figure 2-1.1. BIOS Main for Win7

42

Setup Utility Menus(Main) for Win8

BIOS Setup Utility

Main Advanced Power Authentication Security BootOptions Exit

System BIOS

Version AAP82WB

Build Date xx/xx/2012

Processor

Intel® Core™ i5-2300 CPU

Core Frequency 2.8GHz

Count 4

Set the Date. Use Tab to switch between Date elements

Memory

Size 4096MB

Product Name Veriton A430

System Serial Number

Asset Tag Number

System Date [Thu 04/21/2011]

System Time [06:24:59]







Figure 2-1.2. BIOS Main for Win8

43

Table 2-1 describes the parameters shown in Figure 2-1.1&2-1.2.

Table 2-1. BIOS Main

Parameter Description

Version BIOS version

Build Date Creation date of BIOS

EC Firmware System EC version

Processor CPU (central processing unit) type

Core Frequency Speed of system

Count Amount of cores

Memory Size Memory size available

Product Name Product name of the system

System Serial Number Serial number of unit

Asset Tag Number Asset tag number of system

System Date BIOS system date

System Time BIOS system time in 24-hour format

44

Advanced

BIOS Setup Utility

Main Advanced Power Security Boot Options Exit

Miscellaneous

Advanced Chipset Configuration

Integrated Peripherals

PC Health Status

Advanced Chipset

Configuration.







Figure 2-2. BIOS Advanced

Table 2-2 describes the parameters shown in Figure 2-2.

Table 2-2. BIOS Advanced


Miscellaneous Configure miscellaneous functions

Advanced Chipset Configuration Configure advanced chipset settings

Integrated Peripherals Configure integrated peripherals settings

PC Health Status Check status of PC health

45

Power

BIOS Setup Utility


ACPI Aware O/S

ACPI Suspend Mode

Deep Power Off Mode

[Yes]

[S3 (STR)]

[Enabled]

Power On by RTC Alarm

Power On by PCIE Devices

[Disabled]

[Disabled]

Power on by Modem Ring

Wake up by PS/2 KB/Mosue

[Disabled]

[Disabled]

Wake up by USB KB/Mouse [Enabled]

Restore on AC Power Loss [Last State]

Power On by PCIE Devices.

[Disabled] disable power on

By PCIE device. Ex:onboard

By PCIE device. Ex:onboard Devices.

[Enabled] enable power on

By PCIE devices.







Figure 2-3. BIOS Power


Table 2-3. BIOS Power


Deep Power Off Mode Can enable or disable deep power off mode

Power On RTC Wakeup Support Can enable or disable power on RTC wakeup support

Power On by Onboard LAN Can enable or disable power on by onboard LAN

Wake Up by USB KB/Mouse Can enable or disable wake up by USB keyboard or mouse

Restore On AC Power Loss Can restore system to last state on AC power loss

46

BIOS Setup Utility(Authentication) for Win8 only This option displays basic information about your system.

BIOS Setup Utility


System Boot State Setup

Secure Boot Mode State Standard

Secure Boot [Enabled]

Sceure Boot Mode [Standard]

Secure Boot flow control Secure boot is possible only if

System runs in User mode.







Figure 2-4. Authentication


Table 2-4. BIOS Power


Secure Boot This item defines enables or disables you to allow assurance that the

BIOS will not execute any non-BIOS code unless that code is digitally

signed and the computed signature matches digital signature

47

Security

The Security tab shows parameters that safeguard and protect the computer from unauthorized

use.

BIOS Setup Utility


Supervisor Password Not Installed

User Password Not Installed

Change Supervisor Password

[Press Enter]

Valid Keys:

(1)a-z (A-Z) non case

Sensitive.

(2)0,1-9

(3)11 special keys:

‘-=[]\;’,./

(4)Key pad:0-9 support

And */-+.

(5) Only support scan code.





ECS：Discard Change and Exit

Setup


Figure 2-5. BIOS Security


Table 2-5. BIOS Security


Supervisor Password Supervisor password status

User Password User password status

Change Supervisor Password Change status of supervisor password

48

NOTE:

When prompted to enter password, three attempts are allowed before system halts.

Resetting BIOS password may require computer be returned to dealer.

Password on Boot must be set to Enabled to activate password feature.

Passwords are not case sensitive.

A password must be alphanumeric (A-Z, a-z, 0-9), not longer than 12 characters.

Setting a Password

Perform the following to set a new user or supervisor password:

1. Use the and keys to highlight Set Supervisor Password parameter and press Enter. The

Set Supervisor Password dialog box is shown. (Figure 2-6)

NOTE:

To change an existing password, refer to Changing a Password.

Set Supervisor Password

Enter New Password [ ]

Confirm New Password [ ]

Figure 2-6. Setting a Password: Set Supervisor Password

2. Type a new password in the Enter New Password field and press Enter.

NOTE:

The following characters may be used in a password:

A-Z Alphabets A through Z (Not Case Sensitive)

0-9 Numerical Characters.

- Dash

= Equal Sign

[ Left Bracket

] Right Bracket

． Period

， Comma

； Semi-colon

/ Slash

\ Back-slash

+ IMPORTANT:

Use care when typing a password. Characters do not appear on the screen.

49

3. Retype password in the Confirm New Password field and press Enter.

4. If new password and confirm new password strings match, the Setup Notice dialog screen is

shown (Figure 2-7). If it is not, go to step 5.

Setup Notice

Changes have been saved.

[Continue]

Figure 2-7. Setting a Password Confirmation Notice

a. Press Enter to return to the BIOS Setup Utility Security menu.

b. The Supervisor Password parameter is shown as Set.

c. Press F10 to save changes and exit BIOS Setup Utility.

5. If new password and confirm new password strings do not match, the Setup Warning dialog is

shown. (Figure 2-8)

Setup Warning

Passwords do not match.

Re-enter password.

[Continue]

Figure 2-8. Setting a Password: Passwords Do Not Match


b. The Supervisor Password parameter is shown as Clear.

c. To try to set a new password again, repeat steps 1 through 3.

Removing a Password

Perform the following:

1. Use the and keys to highlight Set Supervisor Password parameter and press Enter.

The Set Supervisor Password dialog box is shown. (Figure 2-9)


Enter Current Password

Enter New Password

Confirm New Password

[ ]

[ ]

[ ]

Figure 2-9. Removing a Password: Set Supervisor Password

50

2. Type current password in Enter Current Password field and press Enter.

3. Press Enter twice without typing anything in Enter New Password and Confirm New

Password ields. Computer will set Supervisor Password parameter to Clear.

4. Press F10 to save changes and exit the BIOS Setup Utility.

Changing a Password

Perform the following:

1. Use the and keys to highlight Set Supervisor Password parameter and press Enter. The Set Supervisor Password dialog is shown. (Figure 2-10)


Enter Current Password

Enter New Password

Confirm New Password

[ ]

[ ]

[ ]

Figure 2-10. Changing a Password: Set Supervisor Password

2. Type current password in Enter Current Password field and press Enter. 3. Type new password in Enter New Password field and press Enter. 4. Retype new password in Confirm New Password field and press Enter. 5. If new password and confirm new password strings match, The Setup Notice dialog is

shown (Figure 2-11). If it is not shown, go to step 6.

Setup Notice

Changes have been saved.

[Continue]

Figure 2-11. Changing a Password: Setup Notice


b. The Supervisor Password parameter is shown as Set.

c. Press F10 to save changes and exit BIOS Setup Utility.

51

6. If current password and new password strings do not match, the Setup Warning dialog is

shown (Figure 2-12). If it is not shown, go to step 7.

Setup Warning

Invalid Password.

[Continue]

Figure 2-12. Changing a Password: Invalid Password



c. To try to change the password again, repeat steps 1 through 4.

7. If new password and confirm new password strings do not match, the Setup Warning dialog is

shown (Figure 2-13).

Setup Warning

Passwords do not match.

Re-enter password.

[Continue]

Figure 2-13. Changing a Password: Passwords Do Not Match



c. To try to change the password again, repeat steps 1 through 4.

52

Boot Options

The Boot Options tab allows changes to the order of boot devices used to load the operating

system. Bootable devices include the:

Onboard hard disk drive Optical disk drive in the module bay

BIOS Setup Utility


Boot Priority Order

1st Boot Device [EFI Device]

2nd Boot Device [Hard Disk]

3rd Boot Device [CD&DVD]

4th Boot Device [Removeable Device]

5th Boot Device [LAN]

EFT Device Priority [Press Enter]

Specifies the Boot Device

Priority sequence from EFI

Boot Devices.

Hard Disk Driver Priority [Press Enter]

Optical Disk Driver Priority [Press Enter]

Removeable Device Priority [Press Enter]

Network Device Priority [Press Enter]

Quiet Boot [Enabled]

Halt On [All, but Keyboard]






Setup


53

BIOS Setup Utility(Boot options) for Win8 olny This page enables you to set the keyboard NumLock state.

BIOS Setup Utility


Launch CSM

Boot Priority Order

[Never]


2nd Boot Device [CD&DVD]

3rd Boot Device [Removeable

Device]







Boot Menu [Disabled]

Fast Boot [Disabled]


Halt On [All , but Keyboard]







Figure 2-14. BIOS Boot Options


Table 2-6. BIOS Boot options


Set Priority Order This item enables you to set boot priority order.

1st Boot Device/2nd Boot Device

/3rd Boot Device

Use these items to determine the device order the computer uses to look

for an operating system to load

at start-up time.

54

Exit

The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.

BIOS Setup Utility

Main Advanced Power Security BootOptions Exit

Save & Exit Setup

Discard Chnages and Exit Setup

Save Changes

Discard Change

Load Default Settings

Save as User Default Settings

Load User Default Settings

Save Changes done so far to

Any of the setup options.







Figure 2-15. BIOS Exit


Table 2-15. BIOS Exit


Save & Exit Setup Exit BIOS utility and save setup item changes to system

Discard Changes and Exit Exit BIOS utility without saving setup item changes to system

Save Changes Save setup item changes to system

Discard Changes Load previous values of all setup items

Load Default Settings Load default values for all setup items

Save as User Default Setting Save values for user default settings

Load User Default Setting Load values for user default settings

55

BIOS Flash Utilities

BIOS Flash memory updates are required for the following conditions:

New versions of system programs

New features or options

Restore a BIOS when it becomes corrupted.

Use the Flash utility to update the system BIOS Flash ROM.

NOTE:

If a Crisis Recovery Disc is not available, create one before BIOS Flash utility is used.

Refer to BIOS Recovery by Crisis Disk.

NOTE:

Do not install memory related drivers (XMS, EMS, DPMI) when BIOS Flash is used.

NOTE:

Use AC adaptor power supply when running BIOS Flash utility. If battery pack does not

contain power to finish loading BIOS Flash, do not boot system.

Perform the following to run BIOS Flash.

1. Prepare a bootable USB HDD. 2. Copy Flash utilities to bootable USB HDD. 3. Boot system from bootable USB HDD.

NOTE:

BIOS Flash utility has auto execution function.

56

DOS Flash Utility

To use the DOS Flash Utility, perform the following:

1. Press F2 during boot to enter Setup Menu.

2. Select Boot Options to modify boot priority order.

3. Move Removal Device to 1st Boot Device position (Figure 2-16). (Refer to Boot Options

menu)

BIOS Setup Utility


Boot Priority Order


2nd Boot Device [Hard Disk]

3rd Boot Device [CD&DVD]

4th Boot Device [Removeable Device]



Specifies the Boot Device

Priority sequence from EFI

Boot Devices.






Halt On [All, but Keyboard]






Setup


Figure 2-16. Change BIOS Boot priority Order

4. Copy the BIOS file to USB HDD.

5. Insert the USB HDD and reboot computer to DOS mode.

6. Execute A to update BIOS.

NOTE:

During update, do not press any keys.

7. When flash is complete, system will restart automatically when finished.

CHAPTER 3


58

Introduction.................................................................................................... 60

General Information ...................................................................................... 60

Recommended Equipment ............................................................................ 60

Screw Table..................................................................................................... 61

Maintenance Flowchart ................................................................................. 62

Getting Started............................................................................................... 63

ODD Module Removal .....................................................................................................64

ODD Module Installation ................................................................................................67

Rear Stand Removal.........................................................................................................68

Rear Stand Installation ....................................................................................................69

Rear IO Cover Removal ....................................................................................................70

Rear IO Cover Installation ...............................................................................................71

Rear Cover Removal.........................................................................................................72

Rear Cover Installation ....................................................................................................74

VESA Bracket Removal.....................................................................................................75

VESA Bracket Installation ................................................................................................76

EMI Top Bracket Removal................................................................................................77

EMI Top Bracket Installation ...........................................................................................78

Converter Module Removal ............................................................................................79

Converter Module Installation........................................................................................81

HDD Module Removal .....................................................................................................82

HDD Module Installation.................................................................................................83

HDD Bracket Removal......................................................................................................84

HDD Bracket Installation .................................................................................................84

Power Supply Removal ....................................................................................................85

Power Supply Installation................................................................................................86

Thermal Module Removal ...............................................................................................87

Thermal Module Installation...........................................................................................88

Fan Module Removal .......................................................................................................89

Fan Module Installation ..................................................................................................89

WLAN Module Removal ..................................................................................................90

WLAN Module Installation..............................................................................................91

59

Camera Module Removal ................................................................................................92

Camera Module Installation............................................................................................94

VGA Module Removal .....................................................................................................95

VGA Module Installation.................................................................................................95

Rear IO Module Removal ................................................................................................96

Rear IO Module Installation ............................................................................................97

CPU Removal ....................................................................................................................98

CPU Installation................................................................................................................99

DIMM Removal...............................................................................................................100

DIMM Installation ..........................................................................................................100

KTS Battery Removal......................................................................................................101

KTS Battery Installation .................................................................................................101

Mainboard Removal ......................................................................................................102

Mainboard Installation..................................................................................................103

Main frame Removal .....................................................................................................104

Main frame Installation.................................................................................................104

LCD Panel Removal ........................................................................................................105

LCD Panel Installation....................................................................................................106

Speaker Module Removal .............................................................................................107

Speaker Module Installation .........................................................................................107

Switch _LED Module Removal.......................................................................................108

Power Switch_ LED Module Installation.......................................................................108

60


Introduction

This chapter contains general information about the computer, a list of tools needed to perform the

required maintenance and step by step procedures on how to remove and install components

from the computer.

General Information

The product previews seen in the following procedures may not represent the final product color or

configuration. Cable paths and positioning may also differ from the actual model.

During the removal and installation of components, make sure all available cable channels and

clips are used and that the cables are installed in the same position.

All prerequisites must be performed prior to performing maintenance.

Recommended Equipment

The following tools are suggested to perform maintenance on the computer:

Wrist grounding strap and conductive mat

Flat screwdriver

Six point sockets

61

Screw Table Table 3-1 contains a complete list of the required screws and fasteners required when performing

any maintenance on the computer.

Table 3-1. Main Screw List

Screw Quantity Acer Part Number

M2.0x4.0 4

T2.0x4.0 2

M2.5xL4.0mm 6

M3.0xL5.0mm 39

M3.0xL6.0mm 4

6#32xL5.0mm 9

6#32xL7.5mm 8

M4.0xL6.0mm 2

M4.0xL12.0mm 3

4-40xL6.0mm

&NUT#4-40xL5.0mm 4

62

Maintenance Flowchart The flowchart in Figure 3-1 provides a graphic representation of the module removal and

installation sequences. It provides information on what components need to be removed and installed

during servicing.

Figure 3-1. Maintenance Flowchart

ODDHOLE

COVER

ODDModuleStand

Rear IOCover

RearCover

VESABracket

MainboardCover

CameraModule VGA

Rear IOModule LVDS

IR CableConnect

Power SWCable

Connect

SpeakersCable

Connect

WlanModule

HDDModule

ConverterModule

PowerSupplyFANThermal

Module

CPU Mainboard DIMM

MainFramse

Speakers Power SW_LED_IR

LCDPanel

63

Getting Started The flowchart in Figure 3-1 identifies sections illustrating the entire removal and install sequence.

Observe the order of the sequence to avoid damage to any of the hardware components.

Perform the following prior to performing any maintenance procedures:

1. Remove power (A) from the system and peripherals. (Figure 3-2)

2. Remove all cables from system.

3. Place system on a stable work surface.

Figure 3-2. For Power Cable Outlet

A

64

ODD Module Removal

1. Locate rear cover (A) and ODD hole cover (B). (Figure 3-3)

Figure 3-3. Rear Cover and Odd hole cover

2. Press ODD hole cover button. (Figure 3-4)

Figure 3-4. ODD hole cover

B

A

65

3. Rotation ODD hole cover in an angle, and remove it. as shown in Figure 3-5.

Figure 3-5. Remove ODD hole cover

4. Remove screw (C) from rear cover. (Figure 3-6)

Figure 3-6. Remove screw from rear cover

5. Push slim ODD bracket with tool that diameter less than 3.0mm. (Figure 3-7)

Figure 3-7. Push ODD bracket

C

66

6. Slide and remove ODD module through ODD slot (D) on rear cover.

7. Press ODD tray release button on bezel to eject ODD tray. (Figure 3-8)

Figure 3-8. Remove ODD tray

8. Slide ODD tray (E) from ODD module. (Figure 3-9)

Figure 3-9. Remove ODD bezel 9. Unlock latch (F) to separate ODD bezel (G) from tray.

10. Remove ODD bezel.

11. Remove screws (H) from ODD slim bracket (I) and ODD module. (Figure 3-10)

Figure 3-10. Remove ODD slim bracket screw.

E

F

G

I H

67

ODD Module Installation

1. Install ODD slim bracket (H) to ODD module. (Figure 3-10)

2. Install and secure screws (I) from ODD slim bracket to ODD module.

3. Install ODD bezel (G) to ODD tray (E). (Figure 3-9)

4. Install and secure latch (F) to tray.

5. Install ODD tray (E) into ODD module.

6. Install ODD module in ODD slot (D) on rear cover. (Figure 3-7)

7. Install and secure screw (C) to rear cover.

8. Install rear ODD hole cover.

ID Size Quantity Screw Type

C M3.0x6.0 1

I M2.0x4.0 2 z

68

Rear Stand Removal

1. Rotation rear stand (A) until 90 degrees. (Figure 3-11)

Figure 3-11. Rotation the stand until 90 degrees

2. Remove screws (B) from rear stand and rear cover. (Figure 3-12)

Figure 3-12. Remove stand screws.

3. Remove rear stand.

A

B

69

Rear Stand Installation

1. Install rear stand (A) to rear cover. (Figure 3-12)

2. Install and secure screws (B) from stand to rear cover.

3. Push rear stand(A) until operating angle of 10 degrees. (Figure 3-11)


B M4.0x12.0 3

70

Rear IO Cover Removal

1. Lift rear IO cover from slot (A) to unlock and separate from rear cover. (Figure 3-13)

Figure 3-13. Unlock rear IO cover

2. Rotation rear IO cover in an angle, as shown in Figure 3-14.

3. Remove rear IO cover.

Figure 3-14. Remove rear IO cover

A

71

Rear IO Cover Installation

1. Locate flanges (B) on rear IO cover. (Figure 3-15)

Figure 3-15. Rear IO cover

2. Install rear IO cover flanges into slots (C) on rear cover. (Figure 3-16)

Figure 3-15. Push rear IO cover

3. Install rear IO cover to rear cover.

4. Press along edges until rear IO cover is locked and secured to rear cover. (Figure 3-13)

B

C

72

Rear Cover Removal

Prerequisite:

ODD Module Removal

Rear Stand Removal

Rear IO Cover Removal

1. Remove screws (A) from rear cover(B) and front cover(C). (Figure 3-17)

Figure 3-17. Remove rear cover screws.

2. Push rear cover from front cover that the distance is 5.0mm(B). (Figure 3-18)

Figure 3-18. Push rear cover

A

B

C

B

73

3. Lift rear cover from front cover. (Figure 3-19)

Figure 3-19. Open rear cover

4. Remove rear cover.

74

Rear Cover Installation

1. Install rear cover to front cover. (Figure 3-18)

2. Pull rear cover to front cover until coincide. (Figure 3-20)

Figure 3-20. Pull rear cover

3. Install and secure screws (A) to front cover. (Figure 3-17)

4. Install rear IO cover.

5. Install rear stand.

6. Install ODD module.


A M3.0x6 3

75

VESA Bracket Removal

Prerequisite:

Rear Cover Removal

1. Remove screws (C) from VESA Bracket (A) and Main frame (B).(Figure 3-21)

Figure 3-21. Remove VESA Bracket screws.

2. Slide and remove VESA Bracket. (Figure 3-22)

Figure 3-22. Slide VESA Bracket.

B

A

C

76

VESA Bracket Installation

1. Install VESA bracket to main frame. (Figure 3-21)

2. Install and secure screws (C) from VESA bracket to main frame.

3. Install rear cover.


A M4.0x6.0 2

77

EMI Top Bracket Removal

Prerequisite:


1. Remove screws (C) from EMI top Bracket (A) and EMI side (B).(Figure 3-23)

Figure 3-23. Remove EMI top Bracket screws.

2. Rotation EMI Top Bracket in an angle, as shown in Figure 3-24.

Figure 3-24. Rotation EMI top Bracket.

3. Removal EMI Top Bracket.

C

A

B

78

EMI Top Bracket Installation

1. Locate flanges (D) on EMI Top Bracket. (Figure 3-25)

Figure 3-25. EMI top Bracket.

2. Install EMI Top Bracket flanges into slots (E) on EMI side. (Figure 3-26)

Figure 3-26. Install EMI Top Bracket

3. Install and secure screws (C) from EMI top Bracket to EMI side. (Figure 3-23)

4. Install VESA bracket.


C 6#32x5.0 3

D

E

79

Converter Module Removal

Prerequisite:


1. Locate Converter module (A) on ODD bracket (B). (Figure 3-24)

Figure 3-24. Locate Converter module.

2. Disconnect the following cable.

Converter to mainboard cable (D) from converter board connector (C).

Remove Converter cable (D) from guide (E).

Converter to mainboard cable (D) from mainboard connector (F).

3. Remove screws (G) from EMI converter shield (H) and ODD bracket (B).(Figure 3-25)

4. Slide and remove EMI converter shield (H).

Figure 3-25. Remove EMI converter shield screws.

A

B C

E

D

F

G

H

80

5. Disconnect Converter to LCD panel cable (K) from converter board (J ) connector (I)

(Figure 3-26-1/2)

Figure 3-26-1. For LG Panel

Figure 3-26-2. For CHIMEI Panel

6. Remove converter board from ODD bracket.

I

K

J

K

J

I

81

Converter Module Installation

1. Connect Converter to panel cable (K) to converter board (J) connector (I)

(Figure 3-26-1/2)

2. Install converter board (J) to ODD bracket(B). (Figure 3-26-1/2)

3. Install EMI converter shield(H) to ODD bracket(B). (Figure 3-25)

4. Install and secure screws (G) to EMI converter shield (H) and ODD bracket (B).

(Figure 3-25)

5. Connect the following cables:

Converter to mainboard cable (D) to Cnverter board connector (C) (Figure 3-24)

Converter to mainboard cable (D) to mainboard connector (F) (Figure 3-24)

Secure Converter to mainboard cable (D) to guide (E).

6. Install EMI top.


A M3.0x5.0 3

82

HDD Module Removal

Prerequisite:



1. Locate HDD module (A) and AC-IN bracket (M) on main frame (L). (Figure 3-27)

Figure 3-27. Locate HDD module and AC-IN bracket.

2. Disconnect the following cables:

HDD and ODD power cable (G) from mainboard connector (D).

HDD cable (E) from mainboard connector (B).

ODD cable (F) from mainboard connector (C).

Power cable (G), HDD cable (E) and ODD cable (F) from guide (H).

HDD cable (E) from guide (I).

3. Remove screws (J) from ODD connector (K) on main frame.

4. Remove ODD connector (K).

5. Remove screws (N) from HDD module(A) on main frame. (Figure 3-28)

6. Slide and remove HDD module (A).

Figure 3-28. Remove HDD module screws.

N

A

B

C

D

I

L

M

E

F

GH

J

K

83

HDD Module Installation

1. Install HDD module into slots (O) on main frame. (Figure 3-29)

Figure 3-29. Pull HDD module on main frame.

2. Install and secure screws (N) to HDD module and main frame. (Figure 3-28)

3. Install and secure screws (J) to ODD connector (K) and main frame.


HDD and ODD power cable (G) to mainboard connector (D).

HDD cable (E) to mainboard connector (B).

ODD cable (F) to mainboard connector (C).

Secure power cable (G), HDD cable (E) and ODD cable (F) to guide (H) on main frame.

Secure HDD cable (E) to guide (I) on AC-IN bracket.

5. Install EMI top.


N M3.0x5.0 2

O

84

HDD Bracket Removal

Prerequisite:

HDD Module Removal

1. Disconnect HDD cable (C) from HDD module connector (D). (Figure 3-29)

Figure 3-29. Remove HDD.

2. Remove screws (B) from HDD bracket (E).

3. Peel electricity conductive tape (A) from HDD module and HDD Bracket.

4. Remove HDD carrier (E) from HDD module.

HDD Bracket Installation

1. Install HDD carrier (E) to HDD module. (Figure 3-29)

2. Install and secure screws (B) to HDD module.

3. Install electricity conductive tape (A) to HDD module and HDD Bracket.

4. Connect HDD cable (C) to HDD module connector (D).

5. Install HDD module.


B 6#32x7.5mm 4

Front Back

D A

B

C

E

B

85

Power Supply Removal

Prerequisite:

HDD Module Removal

1. Locate AC-IN (A) and Power Supply (B) on main frame. (Figure 3-30)

Figure 3-30. Remove AC-IN and Power Supply.

2. Remove screws (G) from AC-IN bracket (I)on main frame.

3. Remove AC-IN (A) from AC-IN bracket(I).

4. Remove AC-IN cable (C) from guide (D).

5. Remove screws (H) from power supply on main frame.

6. Disconnect Power supply cable (E) from mainboard connector (F).

7. Remove power supply from main frame.

H

G

A C E

F

B

H

DI

86

Power Supply Installation

1. Connect the power supply cable (E) to mainboard connector (F). (Figure 3-30)

2. Install power supply (B) to main frame.

3. Install and secure screws (H) to Power supply (B) on main frame.

4. Secure AC-IN cable (C) to guide (D).

5. Install AC-IN (A) to AC-IN bracket(I).

6. Install and secure screws (G) to AC-IN bracket(I).

7. Install HDD module.


G M3.0x5.0 2

H 6#32*5.0 4

87

Thermal Module Removal

Prerequisite:

EMI TOP bracket Removal

1. Locate thermal module (A) on mainboard. (Figure 3-31)

Figure 3-31. Remove thermal module

2. Loosen captive screws (B/1 - B/4) from mainboard.

3. Remove screws (C) from thermal module on main frame.

4. Remove thermal module (A) from mainboard.

B1

B4

C

B3

B2

A

88

Thermal Module Installation

＋IMPORTANT:

Apply approved thermal grease and make sure all heat pads are in place

before replacing module.

The following thermal grease types are approved for use:

1. Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab and

Isopropyl Alcohol, Acetone, or other approved cleaning agent.

2. Apply small amount of thermal grease to center of CPU (D). (Figure 3-32)

NOTE:

Force used during installation of thermal module is sufficient to spread grease over CPU

top.

Figure 3-32. CPU Grease

3. Align and install thermal module (A) to mainboard screw holes. (Figure 3-31)

4. Secure captive screws (B/1 - B/4) in numerical order from one (1) to four (4) to

mainboard.

5. Install and secure screws (C) to thermal module on main frame.

6. Install EMI top.


C M3.0x5.0 1

D

89

Fan Module Removal

Prerequisite:

EMI Top Removal

HDD Module Removal

1. Locate fan module (A) one main frame. (Figure 3-33)

Figure 3-33. Remove fan module

2. Disconnect fan cable (B) from mainboard connector (C).

3. Remove cable (B) from guide (D) on EMI SIDE (E).

4. Remove screws (F) from fan module.

5. Remove fan module(A) from main frame.

Fan Module Installation

1. Install fan module (A) to main frame. (Figure 3-33)

2. Install and secure screws (F) to main frame.

3. Secure fan cable (B) to guide (D) on EMI side (E).

4. Connect fan cable to mainboard connector (C).

5. Install EMI top.


F M3.0x5.0 3

A

B

C

D

EF

90

WLAN Module Removal

Prerequisite:

EMI Top bracket Removal

1. Locate WLAN module (A) on mainboard. (Figure 3-34)

Figure 3-34. Remove WLAN module

2. Disconnect WLAN main (C) and auxiliary (D) antenna cables from WLAN module.

3. Remove screw (E) from module.

4. Disconnect WLAN module (A) from mainboard connector (B).

5. Remove antenna cables (C,D) from guide (F) on EMI side. (Figure 3-35)

6. Peel acetate cloth (H) from EMI side.

7. Remove antenna cable (D) from guide (I) on main frame.

8. Remove antenna cables (C,D) from guide (J) on front cover.

9. Peel Acetate Cloth (H) from main frame.

10. Peel AL-foil (G) from main frame.

11. Remove antenna brackets (K, L) from front cover.

Figure 3-35. Remove antenna brackets.

A

D

B

C E

F

G

J

IH

K L

91

WLAN Module Installation

1. Connect WLAN module (A) into mainboard connector (B). (Figure 3-34)

2. Install and secure screw (E) to module.

3. Install antenna brackets (K, L) to front cover. (Figure 3-35)

4. Install AL-foil (G) to main frame.

5. Secure antenna cables (C,D) to guide (J) on front cover.

6. Secure antenna cables (D) to guide (I) on front cover.

7. Install acetate cloth (H) from main frame.

8. Secure antenna cables (C, D) to guide (F) on EMI side.

9. Connect WLAN main (C) and auxiliary (D) antenna cables to WLAN module.

(Figure 3-34)

10. Install EMI top.


E M2.5x4 2

92

Camera Module Removal

Prerequisite:


1. Remove screws (A) from front cover. (Figure 3-36)

2. Peel Acetate Cloth (C) from EMI side.

3. Remove camera cable (D) from guide (E) on EMI side.

4. Disconnect camera cable (D) from mainboard connector (F)

5. Remove camera module (G) from front cover.

Figure 3-36. Remove camera module form front cover.

6. Remove camera hinge (H) from camera holder (I). (Figure 3-37)

Figure 3-37. Remove camera hinge.

A

B

F

C

D

E

G

HI

93

7. Remove screws (A) from camera hinge. (Figure 3-38)

8. Remove camera module (J) from camera hinge.

Figure 3-38. Remove camera module.

9. Disconnect camera cable (D) from module connector (K). (Figure 3-39)

Figure 3-39. Disconnect camera cable.

K

D

B

J

94

Camera Module Installation

1. Connect camera module cable (D) to module connector (K). (Figure 3-39)

2. Install camera module (J) to camera hinge. (Figure 3-38)

3. Install and secure screw (A) to camera hinge.

4. Install camera module (H) to camera holder (I). (Figure 3-37)

5. Install camera module (G) to front cover (B). (Figure 3-36)

6. Install and secure screws (A) to camera module and front cover.

7. Connect camera cable (D) to mainboard connector (F)

8. Secure camera cable (D) to guide (E) on EMI side.

9. Secure camera cable (D) to guide (C) on EMI side.

10. Install WLAN module.


A M2.0x4.0 2 z

B T2.0X4.0 2

95

VGA Module Removal

Prerequisite:

WLAN Module Removal

Camera Module Removal

1. Disconnect VGA cable (B) from mainboard connector (D). (Figure 3-40)

2. Disconnect VGA cable (B) from VGA module connector (F).

3. Remove cable (B) from guide (C) on EMI SIDE.

4. Remove screws (E) from main frame.

5. Remove VGA module (A) from mainboard.

Figure 3-40. Remove VGA module from mainboard

VGA Module Installation

1. Install VGA module (A) to mainboard. (Figure 3-40)

2. Install and secure screw (E) to main frame.

3. Connect VGA cable (B) to VGA module connector (F).

4. Connect VGA cable (B) to mainboard connector (D).

5. Secure VGA cable (B) to guide (C) on EMI side.

6. Install camera module.


E M2.5x4 1

A

B

C

D

E F

96

Rear IO Module Removal

Prerequisite:

Converter Module Removal

Fan Module Removal

HDD Module Removal

1. Remove screws (A) from main frame(3-41).

2. Slide and remove rear IO module.

Figure 3-41. Mainboard Connectors

3. Remove rear IO BKT. (Figure 3-42)

Figure 3-42. Rear IO bracket.

A

D

97

Rear IO Module Installation

1. Install Rear IO module into slots (B) on main frame. (Figure 3-43)

2. Install and secure screws (A) to main frame.

3. Install EMI top.

Figure 3-43. Install Rear IO module into slots on main frame


A 6#32x5.0 4

B

98

CPU Removal

Prerequisite:

Thermal Module Removal

1. Locate CPU module (A) on mainboard. (Figure 3-44)

2. Release lever (B) from latch (C).

Figure 3-44. Locate CPU module on mainboard.

3. Move lever until CPU holder (D) clears guide (E) and lifts open. (Figure 3-45)

4. Remove CPU from socket.

Figure 3-45. Remove CPU socket

A

B C

D

E

G

F

99

CPU Installation

1. Align CPU marker (F) with socket marker (G) and install CPU to socket. (Figure 3-45)

2. Install CPU holder (D) until covering CPU.

3. Move lever (B) until CPU holder is inserted to guide (E).

4. Install and secure lever to latch (C). (Figure 3-44)

5. Install thermal module.

100

DIMM Removal

Prerequisite:


1. Open module clips (A) to unlock DIMM. (Figure 3-46)

2. Disconnect DIMM (B) from mainboard connector (D).

3. Disconnect DIMM (C) from mainboard connector (E).

4. Remove DIMM.

Figure 3-46. DIMM

DIMM Installation

1. Connect DIMM (B) into mainboard connector (D). (Figure 3-46)

2. Connect DIMM (C) into mainboard connector (E).

3. Press on DIMM until clips (A) lock in place.

4. Install EMI Top.

B C

A

A

D

E

101

KTS Battery Removal

Prerequisite:


1. Disconnect KTS Battery cables (C) from mainboard connector (B). (Figure 3-47)

2. Remove KTS Battery (A) from mainboard.

Figure 3-47. Remove KTS Battery

+ IMPORTANT:

Follow local regulations for battery disposal.

KTS Battery Installation

1. Install KTS Battery (A) to mainboard. (Figure 3-47)

2. Connect KTS Battery cables (C) from mainboard connector (B).

A B

C

102

Mainboard Removal

Prerequisite:

DIMM Removal

WLAN Module Removal

KTS Battery Removal

CPU Removal

1. Disconnect the following cables: (Figure 3-48)

Speaker cable (A) from mainboard connector (a).

IR cable (B) from mainboard connector (b).

Power switch cable (C) from mainboard connector (c)

LVDS cable (D) from mainboard connector (d1)

LVDS cable (D) from LCD panel connector (d2)

2. Remove screws (E) from mainboard (F).

3. Remove mainboard from guidepins (G) on main frame.

Figure 3-48. Mainboard

E

F

G

b

c

A

D

a

B

C

d

E

G

d2

103

Mainboard Installation

NOTE:

Make sure all cables are clear when installing mainboard.

1. Align and install mainboard (F) with guidepins (G) on main frame. (Figure 3-48)

2. Install and secure screws (E) to mainboard.


Speaker cable (A) to mainboard connector (a).

IR cable (B) to mainboard connector (b).

Power switch cable (C) to mainboard connector (c)

LVDS cable (D) to mainboard connector (d1)

LVDS cable (D) to mainboard connector (d2)

4. Install CPU, RTC Battery, WLAN Module and DIMM.


E M3.0x5.0 5

Figure 3-49. Mainboard Recycling

+ IMPORTANT:

Follow local regulations for circuit board disposal.

104

Main frame Removal

Prerequisite:

Mainboard Removal

1. Remove nineteen (18) screws (A) from main frame (B). (Figure 3-50)

2. Remove main frame (B) from guide (D) on front cover (C).

3. Remove main frame(B) from front cover (C).

Figure 3-50. main frame.

Main frame Installation

1. Install main frame (B) to front cover (C). (Figure 3-50)

2. Secure main frame (B) to guide (D) on front cover.

3. Install and secure screw (A) to main frame.

4. Install mainboard

B

C

DD

D D

A

A

A

A

105

LCD Panel Removal

Prerequisite:

Mainframe Removal

1. Peel acetate cloth (B) from panel. (Figure 3-51-1/2)

2. Disconnect converter cable (A) from LCD panel connector (C).

3. Remove LCD panel (D) from front cover (E).

Figure 3-51-1. For CHIMEI panel

Figure 3-51-2. For LG panel

B E

D

C

A

A

B

C

D

E

106

LCD Panel Installation

1. Align and install LCD panel (D) to front cover. (Figure 3-51-1/2)

2. Connect converter cable (A) to LCD panel connector (C).

3. Secure converter cable (A) to guide (B) on LCD panel (D).

4. Install main frame.

NOTE: The text of FFC cable should be shown outwards for LG panel.(Figure 3-52)

Figure 3-52. For LG panel

107

Speaker Module Removal

Prerequisite:

Mainframe Removal

1. Locate left (A) and right (B) speakers on front cover. (Figure 3-53)

2. Remove screws (C) from speakers.

3. Remove speaker cable (D) from guides.

4. Remove Speaker Module from front cover.

Figure 3-53. For CHIMEI panel

Speaker Module Installation

1. Align and install left (A) and right (B) speakers to front cover.(Figure 3-53)

2. Install and secure screws (C) to speakers.

3. Install speaker cable (D) to guides.

4. Install Main frame.


C 6#32x7.5mm 4

A

B

CD C

108

Switch _LED Module Removal

Prerequisite:

Mainframe Removal

1. Locate Power Switch(A)& LED Module (B) on front cover. (Figure 3-54)

2. Remove screws (E) from S/W holder.

3. Remove Power Switch _LED Module from guide (D) on front cover.

4. Remove Power Switch module from guide(C) on front cover.

Figure 3-54. Power Switch & LED Module

Power Switch_ LED Module Installation

1. Install Power Switch _LED module to front cover. (Figure 3-54)

2. Install and secure screws (E) to S/W holder.

3. Install Power Switch Module to guide (A) on front cover(C) .

4. Install Power Switch _LED holder(B) to guide on front cover(D)

5. Install Main frame.


E M3X5 1

CA

C

E

BD

F

CHAPTER 4

Troubleshooting

110

Introduction.................................................................................................. 111

General Information .................................................................................... 111

Common Problems.........................................................................................................112

LCD Failure .....................................................................................................................113

Wireless Function Failure ..............................................................................................116

Component Failure ........................................................................................................117

Other Functions Failure .................................................................................................119

Intermittent Problems.................................................................................. 125

Undetermined Problems.............................................................................. 125

Post Codes .................................................................................................... 126

111

Troubleshooting

Introduction

This chapter contains information about troubleshooting common problems associated with

the computer.

General Information

The following procedures are a guide for troubleshooting computer problems. The step by

step procedures are designed to be performed as described.

NOTE:

The diagnostic tests are intended for Acer products only. Non-Acer products, prototype

cards, or modified options can give false errors and invalid system responses.

1. Obtain as much detailed information as possible about the problem.

2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or

repeating the operation that led to the problem.

3. Use Table 4-1 with the verified symptom to determine the solution.

Table 4-1. Symptoms Table

Symptoms (Verified)

Common Problems

LCD Failure

Wireless Function Failure

Component Failure

Other Functions Failure

Intermittent Problems

Undetermined Problems

4. If the Issue is still not resolved, Refer to Online Support Information.

112

Figure 4-1. Common Problems

Common Problems

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products,

prototype cards, or modified options can give false errors and invalid system

responses.

Use the following procedure as a guide for computer problems.

1. Obtain the failing symptoms in as much detail as possible.

2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or

by repeating the same operation.

3. Use the troubleshooting sections to try and resolve the issue.

Start

Hardware orSofeware FailureHardware Failure Sofeware Failure

Determine HWfailure type

HDD ImageFailure

Mainboard FailureLCD FailureComponent Failure

Go to Component Failure section

Go to LCD Failure Section

ReplaceMainboard

4. If the issue is still not resolved, refer to Online Support Information

113

Figure 4-2. No Display Issue

LCD Failure

If the LCD Display fails, perform the following:

F OK

LCD Failure

Is the LVDS cableproperly connected? Re-Insert the cable Close

Fail

F OKReplace the cable CloseTest the LVDS Cable

Fail

F OKRe-Insert the cable Close

Fail

Is the Inverterproperly connected?

F OKReplace the cable CloseTest the Inverter Cable

Fail

F OKReplace the Inverter CloseTest the Inverter

Fail

F OKReplace the LCD Module

CloseTest the LCD Module

Fail

Change Mainboard

No POST or Video If the POST or video does not appear, perform the following:

1. Make sure that internal display is selected. Switching between internal and external by

pressing Fn+F5. Reference Product pages for specific model procedures.

114

2. Make sure the computer has power by checking for one of the following:

Fans start up

Status LEDs illuminate

If no power, Refer to Power On Issues.

3. Drain stored power by removing the power cable and battery. Hold the power button for 10

seconds.

4. Connect the power and reboot the computer.

5. Connect an external monitor to the computer and switch between the internal display and

the external display is by pressing Fn+F5.

6. If the POST or video appears on the external display only, refer to LCD Failure.

7. Disconnect power and all external devices including port replicators or docking stations.

Remove any memory cards and CD/DVD discs.

8. Start the computer. If the computer boots correctly, add the devices one by one until the

failure point is discovered.

9. Reseat the memory modules.

10. Remove the drives (Refer to Maintenance Flowchart).

11. If the Issue is still not resolved, refer to Online Support Information.

Abnormal Video If the video appears abnormal, perform the following:

1. Boot the computer.

If permanent vertical/horizontal lines or dark spots appear in the same location, the

LCD is faulty and should be replaced. Refer to Maintenance Flowchart.

If extensive pixel damage is present (different colored spots in the same locations on

the screen), the LCD is faulty and should be replaced. Refer to Maintenance Flowchart.

NOTE:

Make sure that the computer is not running on battery alone as this may reduce display

brightness.

2. Adjust the brightness to its highest level. Refer to the User Manual for instructions on

adjusting the settings. If the display is too dim at the highest brightness setting, the LCD is

faulty and should be replaced. Refer to Maintenance Flowchart.

3. Check the display resolution is correctly configured:

Minimize or close all Windows.

If display size is only abnormal in an application, check the view settings and

control/mouse wheel zoom feature in the application.

115

If desktop display resolution is not normal, right-click on the desktop and select

Personalize Display Settings.

Click and drag the Resolution slider to the desired resolution.

Click Apply and check the display. Readjust if necessary.

4. Roll back the video driver to the previous version if updated.

5. Remove and reinstall the video driver.

6. Check the Device Manager to determine that:

The device is properly installed. There are no red Xs or yellow exclamation marks

There are no device conflicts

No hardware is listed under Other Devices


8. Run the Windows Memory Diagnostic from the operating system DVD and follow the

on-screen prompts.


116

Wireless Function Failure If the WLAN fails, perform the following:

Figure 4-3. Wireless Function Failure

START

Wirelessfunction failure

OK Replace Mainboard Close

NG OK Reconnectcable correctly

Close Check WLANcable connection

NGOK

NG OK ReplaceWLAN module

Close Check WLAN module

NG

OK

117

Component Failure If a component fails, use the flowchart to perform the following:

Sound Problems Perform the following:

1. Boot the computer.

2. Navigate to StartControl PanelSystem and MaintenanceSystemDevice Manager.

Check the Device Manager to determine that:

The device is properly installed

There are no red Xs or yellow exclamation marks



3. If updated recently, roll back the audio driver to the previous version.

4. Remove and reinstall the audio driver.

Component Failure

Speaker Failure

Change cables Yes

Wireless LAN Failure

Camera Failure ODD Failure

Touch Screen Failure

NO

Close

Component fail

Replace moduleaccording to

procedure

Yes

CloseReplaceMainboard

Component passCable

connectedproperly?

Testcomponent on

test bed

Figure 4-4. Component Failure

118

5. Make sure that all volume controls are set mid range:

Click the volume icon on the taskbar

Drag the slider to 50. Confirm that the volume is not muted.

Click Mixer to verify that other audio applications are set to 50 and not muted.

6. Navigate to StartControl PanelHardware and SoundSound. Confirm that Speakers are

selected as the default audio device (green check mark).

NOTE:

If Speakers does not show, right-click on the Playback tab and select Show

Disabled Devices (clear by default).

7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen

prompts to configure the speakers.

8. Remove any recently installed hardware or software.

9. Restore system and file settings from a known good date using System Restore.

10. If the issue is remains, repeat step 9, selecting an earlier time and date.

11. Reinstall the Operating System.


Microphone Failure If internal or external Microphones fail, perform the following:

1. Check that the microphone is enabled. Navigate to StartControl Panel Hardware and SoundSound and select the Recording tab.

2. Right click on the Recording tab and select Show Disabled Devices (clear by default).

The microphone appears on the Recording tab.

3. Right click on the microphone and select Enable.

4. Select the microphone then click Properties. Select the Levels tab.

5. Increase the volume to the maximum setting and click OK.

6. Test the microphone hardware:

Select the microphone and click Configure.

Select Set up microphone.

Select the microphone type from the list and click Next.

Follow the on-screen prompts to complete the test.


119

Other Functions Failure

Computer Shuts Down Intermittently If the system powers off at intervals, perform the following.

1. Makes sure the power cable is properly connected to the computer and the electrical outlet.

2. Remove all extension cables between the computer and the outlet.

3. Remove all surge protectors between the computer and the electrical outlet. Plug the computer

directly into a known serviceable electrical outlet.

4. Disconnect the power and open the casing to check the Thermal Unit and fan airways are

free of obstructions.

5. Remove all external and non-essential hardware connected to the computer that are not

necessary to boot the computer to the failure point.

6. Remove any recently installed software.

If the Issue is still not resolved, refer to Online Support Information.

HDD Not Operating Correctly

If the HDD fails to operate correctly, perform the following:

1. Disconnect all external devices.

2. Run a complete virus scan using up-to-date software to confirm the computer is virus free.

3. Run the Windows Vista Startup Repair Utility:

a. Insert the Windows Vista Operating System DVD in the ODD and restart the computer.

b. When prompted, press any key to start to the operating system DVD.

c. When the Install Windows screen appears, click Next.

d. Select Repair your computer.

e. When the System Recovery Options screen appears, click Next.

f. Select the appropriate operating system, and click Next.

NOTE:

Click Load Drivers if controller drives are required.

g. Select Startup Repair.

NOTE:

Startup Repair attempts to locate and resolve issues with the computer.

h. When complete, click Finish.If an issue is discovered, follow the on-screen information

to resolve the problem.

1. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and

Support.

120

2. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are

correct and that CD/DVD drive is set as the first boot device on the Boot menu.

3. Confirm all cables and jumpers on the HDD and ODD are set correctly.

4. Remove any recently added hardware and associated software.

5. Run the Windows Disk Defragmenter. For more information see Windows Help and

Support.

6. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more

information see Windows Help and Support.


8. If the issue is not fixed, repeat the preceding steps and select an earlier time and date.

9. Replace the HDD. See Maintenance Flowchart.

ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty:

Audio CDs do not play when loaded

DVDs do not play when loaded

Blank discs do not burn correctly

DVD or CD play breaks up or jumps

Optical drive not found or not active:

Not shown in My Computer or the BIOS setup

LED does not flash when the computer starts up

The tray does not eject

Access failure screen is shown

The ODD is noisy

Perform the following, one at a time:

1. Boot the computer and retry the operation.

2. Use an different disc.

3. Navigate to StartComputer. Check that the ODD device is shown in the Devices

with Removable Storage panel.


5. Double click lDE ATA/ATAPI controllers. If a device shows a down arrow, right click on

the device and click Enable.

6. Double-click DVD/CD-ROM drives. If the device shows a down arrow, right click on the

device and click Enable.

7. Make sure that there are no yellow exclamation marks against the items in lDE ATA/ATAPI

controllers. If a device has an exclamation mark, uninstall and reinstall the driver.

121

8. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM

drives. If a device has an exclamation mark, uninstall and reinstall the driver.

9. If the exclamation marker is not removed from the item in the lists, remove any recently

installed software and retrying the operation.

Discs Do Not Play

If discs do not play when inserted into the drive, perform the following:

1. Check that the disc is correctly seated in the drive tray and that the label on the disc is

visible.

2. Check that the media is clean and scratch free.

3. Try an alternate disc in the drive.

4. Confirm that AutoPlay is enabled:

Navigate to StartControl PanelHardware and SoundAutoPlay.

Select Use AutoPlay for all media and devices.

In the Audio CD and DVD Movie fields, select the desired player from the drop down

menu.

5. Check that the Regional Code is correct for the selected media:

＋IMPORTANT:

Region can only be changed a limited number of times. After Changes

remaining reaches zero, the region cannot be changed even when Windows

is reinstalled or the drive is moved to another computer.

Navigate to StartControl PanelSystem and MaintenanceSystemDevice

Manager.

Double click DVD/CD-ROM drives.

Right click DVD drive and click Properties, then click the DVD Region tab.

Select the region suitable for the media inserted in the drive.

Discs Do Not Burn Properly If discs can not be burned, perform the following:

6. Confirm that the default drive is record enabled:

Navigate to Start Computer and right-click the writable ODD icon. Click Properties.

Select the Recording tab. In the Desktop disc recording panel, select the

writable ODD from the drop down list.

Click OK.

7. Confirm that the software used for burning discs is the factory default. If using different

software, refer to the software's user manual.

122

Playback is Choppy If playback is choppy or jumps, perform the following:

1. Check that system resources are not running low:

Close some applications.

Reboot and try the operation again.

2. Check that the ODD controller transfer mode is set to DMA.


4. Double click IDE ATA/ATAPI controllers, then right click ATA Device 0.

5. Click Properties and select the Advanced Settings tab. Make sure the Enable DMA box

is checked and click OK.

6. Repeat for each ATA Device shown if applicable.

Drive Not Detected

If Windows® cannot detect the drive, perform the following:

1. Start the computer and press F2 to enter the BIOS Utility.

2. Verify that the drive is detected in the ATAPI Model Name field on the Information page.

NOTE:

Verify that the entry is identical to one of the ODDs specified in Hardware Specifications

and Configurations.

Remove power and remove the cover to inspect the connections to the ODD. Refer to

Maintenance Flowchart.

Check for broken connectors on the drive, motherboard, and cables.

Check for bent or broken pins on the drive, motherboard, and cable connections.

Try an alternate cable, if available. If the drive works with the new cable, the original

cable should be replaced.

3. Reseat the drive, making sure and all cables are connected correctly.

4. Replace the ODD. Refer to Maintenance Flowchart.

Drive Read Failure

If discs cannot be read when inserted in the drive, perform the following.

1. Remove and clean the failed disc.

2. Retry reading the CD or DVD.

Test the drive using other discs.

Play a DVD movie

Listen to a music CD

123

If the ODD works properly with alternate discs, the original disc is probably defective and

should be replaced.

3. Remove the power and remove the cover to inspect the connections to the ODD. Refer to

Online Support Information.

Check for broken connectors on the drive, motherboard, and cables.

Check for bent or broken pins on the drive, motherboard, and cable connections.

Try a different cable. If the drive works with the new cable, the original cable should be

replaced.

4. Replace the ODD. Refer to Maintenance Flowchart.

Random Loss of BIOS Settings If the computer is experiencing intermittent loss of BIOS information, perform the following:

1. If the computer is more than one year old, replace the CMOS battery.

2. Run a complete virus scan using up to date software to confirm the computer is virus free.

3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and

reconnect the power and data cables between devices.

4. If the BIOS settings are still lost, replace the cables.

5. If HDD information is missing from the BIOS, the drive may be defective and should be

replaced.

6. Replace the Motherboard.


External Mouse Failure

If an external Mouse fails, perform the following:

1. Use a different mouse.

2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good

connection. Refer to the mouse user manual.

3. If the mouse uses a USB connection, use a different USB port.

4. Use a different program to verify mouse operation. Reinstall the program experiencing

mouse failure.

5. Restart the computer.

6. Remove recently added hardware and associated software.

7. Remove recently added software and reboot the computer.


9. If the issue is resolved, repeat Step 8 and select an earlier time and date.

124

10. Run the Event Viewer to check the events log for errors. For more information refer to

Windows Help and Support.

11. Roll back the mouse driver to the previous version if updated recently.

12. Remove and reinstall the mouse driver.

13. Check the Device Manager to determine that:

The device is properly installed. There are no red Xs or yellow exclamation marks




125

Intermittent Problems

Intermittent system hang problems can be caused by variety of reasons that has nothing to do with

a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU

replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, perform the following:

1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2. If no error is detected, do not replace any FRU.

3. If an error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed

devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE:

Verify that all attached devices are supported by the computer.

NOTE:

Verify that the power supply being used at the time of the failure is operating correctly.

(Refer to Power On Issues).

1. Remove power from the computer.

2. Visually check them for damage. If any problems are found, replace the FRU.

3. Remove or disconnect all of the following devices:

Non-Acer devices

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

CD-ROM/Diskette drive Module

PC Cards

4. Apply power to the computer.

5. Determine if the problem has changed.

6. If the problem does not recur, connect the removed devices one at a time until failing FRU is

found.

126

7. If the problem remains, replace the following FRUs one at a time. Do not replace a

non-defective FRU:

System board

LCD assembly

Post Codes

The following are the InsydeH2O™ Functionality POST code tables. The components of the

POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions,

S3 functions and ACPI functions.

CHAPTER 5

Jumper and Connector Locaions

128

Mainboard w/o AMD VGA........................................................................... 129

LCD Panel Jumper Settings .......................................................................... 131

LCD Panel 21.5”..............................................................................................................131

Clearing Password and BIOS Recovery ........................................................ 132

Clearing Password..........................................................................................................132

BIOS Recovery by Crisis Disk ..........................................................................................133

129

Jumper and Connector Locations

Mainboard w/o AMD VGA

Figure 5-1. Mainboard w/o AMD VGA

130

Table 5-1. Mainboard w/o AMD VGA

Item Description Item Description

1 Camera Connector 2 TV Mini PCIE

3 LVDS 4 PANEL_ID1 Connector

5 COM/Parallel Connector 6 SATA Connector

7 CPU Fan Connector 8 Sys Fan Connector

9 SATA Power Connector 10 IR Connector

11 Logo Connector 12 PW Connector

13 Converter Connector 14 PSU Connector

15 AC-DC Connector 16 P/S 2 mouse Connector

17 P/S 2 Keyboard Connector 18 USB Connector

19 LAN Connector 20 Card reader Connector

21 Speaker Connector 22 USB 3.0 Connector

23 Line-Out Connector 24 Mic-in Connector

25 USB 3.0 Connector 26 Memory Connector

27 PCIEx16 Connector 28 WLAN Connector

131

LCD Panel Jumper Settings Refer to the following for information on connecting the 21.5” Panel jumper settings.

LCD Panel 21.5”

Figure 5-3. LCD Panel Jumper Settings

Jumper Type Illustration setting for 21.5” panel

PANEL_ID1 6-pin

132

Clearing Password and BIOS Recovery This section provides users with the SOP (standard operating procedure) for clearing the BIOS password and recovering the BIOS for the Veriton A430_31.

Clearing Password NOTE:

The following procedure is only for clearing BIOS Password (Supervisor Password and

User Password).

Clearing BIOS Password If a BIOS password (Supervisor Password and/or User Password) is set, the BIOS will prompt

for the password at system POST or upon entering the BIOS setup menu. Clear the password

check with the following procedure:

1. Remove AC adapter.

2. Locate the CMOS jumper points (A). (Figure 5-4)

Figure 5-4. CMOS Jumper Overview

3. Short each point. (Figure 5-4)

Item Description

G2 CMOS Jumper Point

4. Plug in AC adapter.

5. Restart the system and press F2 to enter BIOS Utility Setup menu.

6. If no password prompt is shown, BIOS password is cleared.

7. If password prompt is shown, repeat steps 1 through 5.

133

BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with

minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware if a

previous BIOS flashing process has failed.

BIOS Recovery Hotkey To enable the BIOS Recovery process, use the function hotkey, Fn + Esc, during BIOS

POST. The AC adapter and battery are required to be installed during this process.

Steps for BIOS Recovery using USB HDD

NOTE:

Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is

created by executing the Crisis Disk program in another system with Windows® 7 OS.

To Create a Crisis USB key, perform the following:

1. Format USB HDD using the Quick Format option (Figure 5-5).

Figure 5-5. Format USB HDD

134

2. Insert USB HDD into USB port.

3. Change name of desired BIOS ROM file to AMIBOOT.rom.

4. Copy AMIBOOT.rom file to USB HDD.

5. Press Power button.

6. After several minutes, BIOS Setup Utility screen will appear as shown in Figure 5-6.

Figure 5-6. BIOS Recovery Screen

7. Select Proceed with flash update.

8. Press Enter button to initiate BIOS Recovery mode. Flash will begin. (Figure 5-7)

Figure 5-7. Flash Update Progress

135

9. When BIOS Recovery is complete, press F10 to save and exit.

10. Press Del to return to BIOS setup menu.

Update the latest BIOS version for this machine by the regular BIOS flashing process.

CHAPTER 6

FRU (Field Replaceable Unit) List

137

Exploded Diagram........................................................................................ 139

Main Assembly ...............................................................................................................139

FRU List ......................................................................................................... 141

Screw List ...................................................................................................... 151

138

FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configuration for the Veriton A430_31. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

NOTE:

When ordering FRU parts, check the most up-to-date information available on the

regional web or channel. Part number changes will not be noted on the printed Service

Guide. For Acer Authorized Service Providers, the Acer office may have a different part

number code from those given in the FRU list of this printed Service Guide. Users

MUST use the local FRU list provided by the regional Acer office to order FRU parts for

repair and service of customer machines.

NOTE:

To scrap or to return the defective parts, users should follow the local government

ordinance or regulations on how to dispose it properly, or follow the rules set by the

regional Acer office on how to return it.

139

Exploded Diagram

Main Assembly

Figure 6-1. Main Assembly Exploded Diagram

140

Table 6-1. Main Assembly Exploded Diagram (Continued)

No Description P/N

1 Front Cover Assy

2 Camera Hinge Assy

3 Camera Holder

4 Panel Frame Assy

5 ODD Bracket

6 MB-Shielding Assy

7 VESA Bracket

8 Converter Bracket

9 HDD Bracket Assy

10 Rear Cover Assy

11 ODD Bezel Assy

12 ODD screw Hole Cover

13 Stand Assy

14 Rear IO Cover

15 Rear IO Bracket

16 Side IO Cover

17 Power Switch Holder

141

FRU List

CATEGORY PARTNAME ACER PART NO.

CASE/COVER/BRACKET ASSEMBLY

BEZEL.ABS.(BUY-ACER).BLACK.LCD 21.5

.....VA430 FSHENZHEN 21.5.W/ACER LOGO

....LEAD-FREE.3NOD

60.VF4D3.001

SUBASSY..(BUY-ACER).BLACK.STAND.....

FSHENZHEN 21.5..FOR ACER-FOUNDER...

LEAD-FREE(RoHS).3NOD

60.F3E0A.002

SUBASSY.ABS.(BUY-ACER).BLACK.REAR

IO COVER...ASHENZHEN20...W/ REAR IO

MYLAR...W/O DC-IN,TV TUNER....

LEAD-FREE.3NOD

60.F3E0A.003

COVER.ABS.(BUY-ACER).BLACK.ODD.....

FSHENZHEN.....LEAD-FREE(RoHS).3NOD 60.F2Q0A.002

SUBASSY.ABS.(BUY-ACER).BLACK.

ODD DOOR.....ASHENZHEN.....LEAD-FREE

(RoHS).3NOD

60.SGQ0A.007

BRACKET.SGCC.(BUY-ACER)...SLIM ODD

.....ASHENZHEN......LEAD-FREE(RoHS).

3NOD

33.SGQ0A.001

SUBASSY.ABS.(BUY-ACER).BLACK.

REAR COVER.....FSHENZHEN 21.5.

W/FOUNDER LOGO.FOR ACER-FOUNDER

...LEAD-FREE(RoHS).3NOD

60.F2Q0A.003

142


BRACKET.SGCC.(BUY-ACER)...STAND.....

ASHENZHEN......LEAD-FREE(RoHS).3NOD 33.SGQ0A.002

SUBASSY.SGCC.(BUY-ACER)...BRACKET

HDD.....ASHENZHEN......LEAD-FREE(RoHS).

3NOD

33.SGQ0A.003

SHIELD.SPTE.(BUY-ACER)...EMI

CONVERTER....R2.ASHENZHEN......

LEAD-FREE.3NOD

33.SGQD3.001

SUBASSY.SGCC.(BUY-ACER)...EMI TOP.....

ASHENZHEN......LEAD-FREE(RoHS).3NOD 60.SGQ0A.009

BRACKET.SGCC.(BUY-ACER)...REAR IO.....

ASHENZHEN....33.SGQ0A.005..LEAD-FREE

(RoHS).3NOD

33.SGQ0A.005

HOLDER.ABS.(BUY-ACER).BLACK.CAMERA

.W/HINGE....ASHENZHEN.....LEAD-FREE.

3NOD

60.SGQ0A.010

COVER.ABS.(BUY-ACER).BLACK.SIDE I/O

....R2.ASHENZHEN.....LEAD-FREE.3NOD 60.SGQD3.001

FRAME.SGCC.(BUY-ACER)..MAIN.

FOR LG LCD.IVB CPU...ASHENZHEN......

LEAD-FREE.3NOD

60.A0AD3.001

143


FRAME.SGCC.(BUY-ACER)..MAIN.

FOR CHIMEI LCD.IVB CPU...

ASHENZHEN......LEAD-FREE.3NOD

60.VF4D3.002

CABLE.LCD..6P*2...L220mm.....L43WH004-R

....LEAD-FREE(RoHS).LUXSHARE 50.SGQ0A.012

CONVERTER BOARD.IV45080/T-LF..V.C2

......FOR 20 CMI (M200O3-LA3)/.21.5 CMI

(M215HGE-L10) PANEL.......LEAD-FREE

(RoHS)..ESPOWER

55.SGQ0A.001

CONVERTER BOARD.IV45080/T-LF..

V.G3......FOR LG (LM200WD3-TLF1

/.LM215WF4-TLG1) PANEL....FOR ACER...

LEAD-FREE..ESPOWER

55.A0AD3.001

CABLE

CABLE...CAMERA 6P+6P...L135mm.....

L43WH005-R....LEAD-FREE(RoHS).

LUXSHARE

50.SGQ0A.001

CABLE.LVDS..30P*2...L140mm.....

L43LV001-R....LEAD-FREE(RoHS).

LUXSHARE

50.SGQ0A.011

CABLE.LVDS..30P*2...L145mm..RDN1204118

.......LEAD-FREE.LUXSHARE 50.A0AD3.002

CABLE.VGA..12P(F)*2..L200mm....

L43WH001-R..V.B....LEAD-FREE(RoHS).

LUXSHARE

50.SGQD3.001

144


CABLE...LED*3+SWITCH+8P...L600/240mm..

W/PLASTIC SHIELD.RDN1104142......

LEAD-FREE(RoHS).LUXSHARE

50.F3E0A.001

CABLE.PRINTER+COM..25P(F)+9P+IDC 30P

......RDN1101063......LEAD-FREE(RoHS).

LUXSHARE

50.SGQ0A.009

CABLE.CONVERTER..6P*2...L270mm.....

RDN1205144....LEAD-FREE.LUXSHARE 50.A0AD3.001

ANTENNA SET...PIFA R.L43RF006-R..

L340mm.W/CABLE..GRAY.....LEAD-FREE

(RoHS).LUXSHARE

50.SGQ0A.005

ANTENNA SET...PIFA L.L43RF005-R..

L310mm.W/CABLE..BLACK..FOR ACER.

50.SGQ0A.004..LEAD-FREE(RoHS).

LUXSHARE

50.SGQ0A.004

CABLE.SATA..22P(F)+13P(F)+7P*2(F)+5P..

L380/260mm....L43ST001-R......LEAD-FREE

(RoHS).LUXSHARE

50.SGQ0A.008

CABLE.M/B..7P*2...L350mm.....L43WH002-R.

...LEAD-FREE(RoHS).LUXSHARE 50.SGQ0A.010

MAINBOARD

M/B 1155.H61H-AIO(1.1)...(INTEL H61

/ALC887).HD 8CH.GIGA LAN..W/WHQL.......

(OSP)..FOR ACER(SYS).DB.SKF11.001..

BEE..LEAD-FREE

DB.SKF11.001

(For Win7 on board VGA)

M/B 1155.H61H-AIO(1.1A(.))...(INTEL H61

/ALC887).HD 8CH.GIGA LAN..W/WHQL.......

(OSP)..FOR ACER(SYS).DB.SGQ11.001..

BEE..LEAD-FREE

DB.SGQ11.001

(For Win8 on board VGA)

145


LCD

LCD.TFT.21.5.1920*1080.0.2482mm.

(BUY-ACER)..M215HGE-L10.V.C1-CC.W/LED

..LK.2150D.005..LEAD-FREE(RoHS).CMI

LK.2150D.005

LCD.FHD.21.5.1920*1080.0.08265*

0.24795mm.(BUY-ACER).ANTI GLARE TYPE.

LM215WF4-TLG1.W/LED..KL.21508.001..

LEAD-FREE(RoHS).LG

KL.21508.001

CPU/PROCESSOR

IC CPU.CORE I3-3.3G Q0.(BUY-ACER).

LGA 1155P.3300MHZ.1333MHZ..3M..

(I3-2120).SR05Y...KC.21201.CI3..LEAD-FREE

(RoHS/HF).INTEL

KC.21201.CI3

IC CPU.CORE I5-2.5G D2.(BUY-ACER).

LGA 1155P.2500MHZ.1333MHZ..6M..

(I5-2400S).SR00S...KC.24001.SI5..

LEAD-FREE(RoHS).INTEL

KC.24001.SI5

IC CPU.CORE I3-3.40G Q0.(BUY-ACER).

LGA 1155P.3400MHZ.1333MHZ..3M.

(I3-2130).SR05W...KC.21301.CI3..

LEAD-FREE(RoHS/HF).INTEL

KC.21301.CI3

IC CPU.PENTIUM DUAL-2.9G Q0.

(BUY-ACER).LGA 1155P.2900MHZ.

1066MHZ..3M..(G645).SR0RS...

KC.64501.DEG.HF.LEAD-FREE.INTEL

KC.64501.DEG

IC CPU.CELERON DUAL-2.6G Q0.

(BUY-ACER).LGA 1155P.2600MHZ.

1066MHZ..2M..(G550).SR061...

KC.55001.CDG.HF.LEAD-FREE.INTEL

KC.55001.CDG

146


FAN SINK/SPEAK/EARPHONE/RTC

HEAT PIPE.....DCN-00399-X1-GP.CPU

MODULE.FOR ACER AIO SERIES.......

60.SGQ0A.012..LEAD-FREE(RoHS).

COOLER MASTER

60.SGQ0A.012

HEAT PIPE.....SL41900001.CPU MODULE.

FOR ACER AIO SERIES.........LEAD-FREE

(RoHS).AVC

60.SGQ0A.013

FAN SET..12V DC..97*95.2*25mm L185mm

(4P).3500rpm.MFA0251V1-C010-S99.

W/CABLE......LEAD-FREE(RoHS).SUNON

23.SGQ0A.001

SPEAKER SET.3W.4 OHM..(BUY-ACER).

PB4017KP04-3-9DX.W/CABLE.2CH......

LEAD-FREE(RoHS).3NOD

23.SGQ0A.002

SPEAKER SET.3W.4 OHM...107-4017-01001.

W/CABLE.2CH...FOR ACER...LEAD-FREE.

GYT

23.SGQD3.001

MISCELLANEOUS

GASKET....M/B SIDE IO...60*9*T4mm.......

LEAD-FREE(RoHS).YAOXIN 47.SHH0A.001

GASKET....EMI TOP...30*12*T12mm..

FSHENZHEN 20.....LEAD-FREE(RoHS).

YAOXIN

47.F3A0A.001

147


WASHER..D6.0*3.1*T1.5mm..NYLON 6....

NATURAL..VGA...ASHENZHEN..LEAD-FREE

(RoHS).KANG YANG

47.SHH0A.004

FOIL.AL......130*30*T0.08mm....EMI TOP.....

W/electric adhesive.....aShenzhen..

LEAD-FREE.YAOXIN

47.SHH0A.002

BOARD

VGA CARD.RADEON HD7350.1GB DDR3..

(BUY-ACER).VGA..(012.020.000.060).....

288-BE153-X01AC.VG.PCP73.5C1....

LEAD-FREE(RoHS)..PCPARTNER

VG.PCP73.5C1

WLAN CARD.WCBN611AH...(BUY-ACER)

..HALF MINI PCI-E...W/BLUETOOTH

(V4.0 LE).802.11 a/b/g/n...DA.10211.002...HF.

LEAD-FREE..LITEON

DA.10211.002

HDD/HARD DISK DRIVE

HDD.500GB.3.5.(BUY-ACER).7200rpm.

WD5000AAKX-XX1CA1.(17.01H17)..SATAIII..

...KH.50008.025...LEAD-FREE.WD

KH.50008.025


ST500DM002.(KC45)..SATA III.4096 BYTES

....KH.50001.038...LEAD-FREE(RoHS).

SEAGATE

KH.50001.038


WD5000AAKX-22ERMA0.(17.01H17)..

SATA III.....KH.50008.042...LEAD-FREE.WD

KH.50008.042


ST3500413AS.(JC45)..SATA III.....

KH.50001.022...LEAD-FREE(RoHS).

SEAGATE

KH.50001.022

148


DVD RW DRIVE

DVD SUPER MULTI SLIM.8X..DS-8A8SH.

(BUY-ACER).(KA14).W/O BEZEL...

KU.0080F.021...LEAD-FREE(RoHS/HF).SATA

.PLDS

KU.0080F.021

POWER CORD

POWER CORD.H05VV-F.(A12-0036-AC2

/A12-0056-AC2)..10A.250V.BLACK.L1800mm.

CCC.CHN.AC-1101072-X1....LEAD-FREE

(RoHS).LUXSHARE

27.SGQ0A.007

POWER CORD.RVV.(SP506A/IS15)..

10A.250V.BLACK.L1800mm.CCC.CHN.....

LEAD-FREE(RoHS).I-SHENG

27.SGQ0A.008

POWER SUPPLY

POWER.150W.115/230V..GW-A150WV19.

(BUY-ACER)......PY.1500W.001..LEAD-FREE

(RoHS).GREATWALL

PY.1500W.001

MEMORY

IC SDRAM MODULE.4G.(256M*8*16).

(BUY-ACER).SO-DIMM(FBGA).

J2108BCSE-DJ-F.DDR3.1333MHZ.

HU6E4403EP0200...KN.4GB0H.002..

LEAD-FREE(RoHS/HF).UNIFOSA

KN.4GB0H.002


(BUY-ACER).SO-DIMM(BGA).

NT5CB256M8GN-CG.DDR3.1333MHZ.

NT4GC64B8HG0NS-CG...KN.4GB03.009.HF.

LEAD-FREE.NANYA

KN.4GB03.009

149



(BUY-ACER).SO-DIMM(UBGA).

D2568JENCNGD9U.DDR3.1333MHZ.

ACR512X64D3S13C9G...KN.4GB07.001..

LEAD-FREE(RoHS/HF).KINGSTON

KN.4GB07.001


(BUY-ACER).SO-DIMM(WBGA).D2568JENC

PGD9U.DDR3.1333MHZ.ACR256X64D3S13

C9G...KN.2GB07.006..LEAD-FREE(RoHS/HF)

.KINGSTON

KN.2GB07.006


(BUY-ACER).SO-DIMM(FBGA).J2108BCSE-D

J-F.DDR3.1333MHZ.HU6B4303EP0200...

KN.2GB0H.013..LEAD-FREE(RoHS/HF).

UNIFOSA

KN.2GB0H.013

KEYBOARD

K/B.104K..(BUY-ACER).DOK-K5315P.PS2.

BLACK..W/ACER LOGO.US.....

KB.PS200.008...LEAD-FREE.DOKING

KB.PS200.008

K/B.104K..(BUY-ACER).DOK-K5308C.PS2.

BLACK..W/ACER LOGO.US.....

KB.PS20A.002...LEAD-FREE.DOKING

KB.PS20A.002

K/B.104K..(BUY-ACER).DOK-K5308C.PS2.

BLACK..W/ACER LOGO.US..WIN8...

DK.PS210.002...LEAD-FREE.DOKING

DK.PS210.002

POINTING DEVICE

MOUSE.OPTICAL PS2.2KEY.MOFGKO.

(BUY-ACER).W/SCROLL...W/ACER LOGO.

MS.11200.105...LEAD-FREE.PRIMAX

MS.11200.105

150


MOUSE.OPTICAL USB.2KEY.M-U0027-O.

(BUY-ACER).W/SCROLL.BLACK..W/ACER

LOGO.MS.11200.106...LEAD-FREE.

LOGITECH

MS.11200.106

MOUSE.OPTICAL USB.2KEY.MOFGUO.

(BUY-ACER).W/SCROLL.BLACK..W/ACER

LOGO.MS.11200.107...LEAD-FREE.PRIMAX

MS.11200.107

CAMERA

PC CAM MODULE.CNFB023.0.3M..

(BUY-ACER).....W/DMIC........LEAD-FREE

(RoHS)..CHICONY

57.SGQ0A.001

151

Screw List


SCREW.I.H.M2*4mm D3.8 H1.5..

SAE 1018.NI.....LEAD-FREE(RoHS)...

GREAT GOLD

86.SGQ0A.001

SCREW.I.H.M2.5*0.45*4mm..LEAD-FREE.NI..

.KUO FEI 86.SGQ0A.002

SCREW.H.H.M4*0.7*6.0mm D8.3 H2.5...

BLACK NI..W/FL...LEAD-FREE(RoHS)...

GREATWALL

86.SGQ0A.006

SCREW.I.H.M2.5*0.45*6.3mm D6 H0.8....

NI.....LEAD-FREE(RoHS)..GREAT GOLD 86.SHH0A.001

SCREW.I.H.M2.5*0.45*5....BLACK ZN NYLOK

.....LEAD-FREE(RoHS/HF).. 86.V700A.004

SCREW.B.H.M3*6mm D6 H2...ZN.....

LEAD-FREE(RoHS)...GREAT GOLD 86.SGQ0A.003

SCREW.I.H.#6-32*5.0mm..NI.....LEAD-FREE

(RoHS)...GUO KUN 86.SFA0A.002

152


SCREW.B.H.M3*5mm D6 H2...NI.....


SCREW.I.H.UNC.#6-32*7.5mm.D10 H1.0..

NI....LEAD-FREE(RoHS)...PEI HONG 86.SFA0A.001

SCREW.B.H.M4*12mm D8 H2.5...

BLACK ZN.....LEAD-FREE(RoHS)...

GREAT GOLD

86.SGQ0A.005

SCREW.I.H.T2*4mm D4 H1.5...NI.....


CHAPTER 7

Test Compatible Components

154

Microsoft® Windows® 7 Environment Test ............................................... 155

155

Microsoft® Windows® 7 Environment Test

CHAPTER 8


157

Introduction.................................................................................................. 158

158


Introduction

This section describes online technical support services available to help users repair their

Acer Systems.

For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer

branch office. Acer Branch Offices and Regional Business Units may access our website.

However some information sources will require a user i.d. and password. These can be

obtained directly from Acer CSD Taiwan.

Acer's Website offers convenient and valuable support resources.

In the Technical Information section users can download information on all of Acer's Notebook,

Desktop and Server models including:

Service guides for all models

Bios updates

Software utilities

Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free

downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveller’s Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone,

fax and email contacts for all technical queries.

We are always looking for ways to optimize and improve our services, so do not hesitate to

direct any suggestions or comments to us.

Documents

Veriton A430 31