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The SMB Cloud JourneyDisaster Recovery is Driving IT Transformation
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This is how the CIO viewed the cloud This is how IT viewed the cloud
This is how employees view the cloud
This is how the CEO viewed the cloud
5 Years Ago…
Mobility and the SMB Workforce
5
0
5 000
10 000
15 000
20 000
25 000
30 000
2014 2015 2020
Small Business Medium Business
U.S. SMB Mobile Worker Population Forecast, 2014-2020 (000)
Mobile workers from SMBs represent 57% of all mobile workers in the U.S. (2014) That will grow to 61% by 2020
BYOD, consumerized cloud apps will make small businesses more competitive, resulting in stronger mobile worker growth for this segment (less than 100 employees)
Top Three Vertical Industries for Small Business Mobility: Healthcare (26%) Retail (20%) Construction (18%)
Top Three Vertical Industries for Midmarket Mobility: Healthcare (48%) Field force (11%) Construction (11%)
Rapid Cloud-Driven Transformation Has Happened
6
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2010 2015Small Business Medium Business
41%
59%
U.S. SMB Cloud Adoption
0
1
2
3
4
5
6
7
8
9
2010 2015
Small Business Medium Business
Average # Cloud Apps
The market for public cloud services will exceed $18 billion by the end of 2015.
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0%5%
10%15%20%25%30%35%
Small Business 1-99 employees)
2012 2013 2014 2015 est.
Q: Have you deployed Office 365? (answer = yes)
The SMB Cloud Journey To-Date
6,2
23,3
34,2
1,7
8,7
14,2
0
5
10
15
20
25
30
35
40
2012 2014 2015 est.Data backup and archiving Business continuity/Disaster recvovery
Small Business Data Back up, Archiving and DR
8
Total Small Businesses (1-99) (% Firms)
Q: Does your company currently use any of the following via cloud delivery?
U.S. SMB Outperformers take a Strategic View of Cloud IT
9
U.S. SMBs Preferring Cloud IT Delivery Over On-Premise (% Firms)
Q. When it comes to deploying new IT solutions, do you prefer on-premise or cloud delivery?
On average, SMB outperformers (those citing net revenue gains in past year) are 61% more likely than the average to prefer cloud delivery when deploying new IT solutions. Laggards (those citing net decreases in revenue over the past year) have almost the same response rate as the average.
16,0 17,0
25,8
0
5
10
15
20
25
30
Total SMB Laggards Outperformers
Prefer cloud delivery over on-premise
Meeting the Small Business Challenge:Value Added, Reliable Solutions
10
28,2%
40,3%
41,3%
0% 20% 40% 60%
Ability to integrate incurrent app/
IT environment
Ability to add newusers without difficulty
Pay for capabilities asneeded
27,1%
33,3%
53,2%
0% 20% 40% 60%
Concern about therecurring cost of
ownership
Concern about not"owning" software
Data security concerns
Small Business cloud drivers Small Business cloud inhibitors
Small businesses are in a growth phase and looking for transactional solutions that add day-one value.
Meeting the Mid-Market Challenge:Hybrid Cloud
11
39,9%
45,9%
49,0%
55,5%
0% 20% 40% 60% 80%
Ability to integrate incurrent app/
IT environment
Pay for capabilities asneeded
Remote management/coordination that
eases IT staff…
Ability to add newusers without difficulty
35,2%
37,4%
60,6%
0% 20% 40% 60% 80%
Concern about therecurring cost of
ownership
Despite appeal ofremote management,we still want to have
software and our dataremain on-site
Data security concerns
Mid-market cloud drivers Mid-market cloud inhibitors
Mid-market firms are looking for more sophisticated IT solutions that can simplify their internal capability with added value from off-premise solutions.
Why do SMB Cloud Projects Fail?
49%
37%
32%
31%
29%
27%
25%
19%
18%
9%
0% 10% 20% 30% 40% 50% 60%
Security/compliance issues
Linking mobile platforms to existing backend systems
Version control issues between mobile OS/apps, enterprise apps
Cost overruns, budget issues
Project scope creep
Lack of resources (IT staff, developers)
Too complicated to install, manage, and support
Vendor lacked necessary expertise to deliver the project
Lack of employee usage
Uncertain or negative ROI
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Q: Which if the following mobile deployment issues has your organization faced? (multiple responses)
Source: U.S. MEDS Survey, May 2015 (N=180)
Growing Small Businesses Already Recognize Value of working with Service Providers
13
0%
10%
20%
30%
40%
50%
60%
70%
80%
2013 2014Small Business Medium Business
U.S. SMB Service Provider Usage
0%
5%
10%
15%
20%
25%
Total SB SB OutperformersMSP VARs w/managed services AWS/Azure/etc
Small Business Partner Usage
Small business Outperformers are more than twice as likely to be already using managed service providers than the aveage size firm.
5 Years from now…
BC/DR via Hosted Infrastructure Cognitive/Predictive software the norm Purpose-built clouds IT as Business Partner Partners are Trusted Advisors
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Essential Guidance
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Short term Enable cloud IT integration for SMB customers
• SMB customers need help when integrating mobile projects into existing infrastructure
Long term Purpose-built clouds will require curation and an assessment of
business fit• Partners developing and maintaining industry and functional clouds will be
stickiest with customers
Internal use only
• Save the data• Save the business• Save the IT staff
• By keeping information AVAILABLE
• Recovery Strategies• Plan Development• Plan Implementation• Testing
• Business Impact Analysis
• Plan Development• Plan Implementation• Testing
3. Explore recovery strategy options
• Business Impact Analysis• Recovery Strategies
• Plan Implementation• Testing
• Business Impact Analysis• Recovery Strategies• Plan Development
• Testing2. Contract w/partner
• Business Impact Analysis• Recovery Strategies• Plan Development• Plan Implementation
(I go with the trusted pro)
Internal use only
Last year in v8, we introduced:
Veeam Cloud Connect Backup
Why did you choose to use Veeam Cloud Connect?
6%
8%
8%
20%
29%
29%
0% 5% 10% 15% 20% 25% 30%
Regulatory requirements - There were regulatory requirements that influencedour decision to utilize Cloud Connect
No need for a second site - We didn't want to build or maintain a second sitefor our backups
The service provider - We found (or already had) a good service provider wecould trust for our Veeam backups
Price - No additional cost from Veeam and a fair cost from the ServiceProvider
Simplicity - Easy to extend Veeam backups to the cloud through CloudConnect
Disaster Recovery - To get my backups off site in case of disaster
“The immaturity and inflexibility of traditional backup software becomes apparent when you see how quickly and easily Veeam performs with the cloud. Backing up to the cloud through Veeam Cloud Connect is no different than backing up locally to our network storage, yet we avoided the money and work needed to set up a cloud repository. We’re backing up to a service provider we trust, and trust is extremely important.”
“I have hoped and dreamed Veeam would launch something like this and now it is finally here… WOW!”
“We consider Veeam Cloud Connect in v8
to be a real game changer”
Available NOW!
The easy, efficient way to get backups offsite to a service provider• No need to invest in a second site for your backups, rent a dedicated cloud
repository from a service provider• Encrypt and send data through a secure SSL connection (No VPN needed) • Maintain complete visibility and control: Recover data quickly from hosted
backup repositories; access backup data directly from within the backup console• It’s fully integrated! Leveraging Backup Copy jobs, Built-in WAN Acceleration,
forever incremental backups and more!
VMware / Hyper-V
Advanced, image-based VM replication throughVeeam Cloud Connect
Customer On-PremisesInfrastructure
Service ProviderInfrastructure
Production Host Cloud Host NEW!
CloudGateway
Replication NEW!
SSL
WAN Acceleration(optional)
Coming soon in Veeam Availability Suite v9
• A virtual cloud host for DR froma service provider
• Full / partial site failover viaa self service web portal
• Single port connectivity viaa secure SSL/TLS connection
• Full / partial failback to restore normal business operations• 1-click failover orchestration for quick execution and site
failover testing for failover simulation• Traffic reduction including built-in WAN acceleration
and replica seeding
It includes: A virtual cloud host for DR from a
service provider Full / partial site failover via a self service
web portal Single port connectivity via a secure
SSL/TLS connection
Full / partial failback to restore normal business operations 1-click failover orchestration for quick execution and site failover testing
for failover simulation Traffic reduction including built-in WAN acceleration and replica seeding
This removes one of the biggest pain points: Networking
Veeam Cloud Connect LicensingFor Veeam end user customers: No separate license – no additional cost!Included in all paid editions (Standard, Enterprise and Enterprise Plus)
Veeam Cloud Connect Backup
Veeam Cloud Connect Replication
Availability: Available now Coming soon
Versions Supported: v8 or later v9
Included in:Veeam Availability Suite™Veeam Backup & Replication™Veeam Backup Essentials™
Veeam Availability Suite™Veeam Backup & Replication™Veeam Backup Essentials™
From the service provider: A subscription with a service provider who will host your cloud backup repository
A cloud host with the appropriate computer/storage resources
Thank you!
