Vantiv PCI Assistinfo.vantiv.com/rs/048-BUR-972/images/Trustwave-Merchant... · 2020-06-10 · Vantiv PCI Assisst | 12 STEP 17: Pop-up box (Add Scan Location) will appear; In question

Vantiv PCI Assisst | 1

Vantiv PCI AssistPCI compliance, simplified

Welcome to the Vantiv PCI Assist program. You are enrolled in the program as part of your effort to protect your customer credit card data.

Hackers are targeting all businesses which accept credit card payment and completing this process is a best practice for implementing the necessary card data security.

You will be required to login to PCI Assist™, create an account for your store and get your PCI Network Vulnerability scan set up. Scans of your IP address will run once every month emailing the results of the scan to the email address entered during the registration process. If your email ever indicates that your scan failed, please contact your IT support, Trustwave or Vantiv Integrated Payments for assistance.

Vantiv Customer Support (800)846-4472 Trustwave Support (800)363-1621

Keep these numbers handy.

The instructions on the following pages should get you through the process. If you have any problems or questions call one of the numbers listed above.


Vantiv PCI Assist ProgramStep By Step Registration and PCI process

STEP 1: Click Get Started in the provided Trustwave Pre-registration email.

This email will come from Trustwave not Vantiv. It may also go to your Junk/Spam folders so be sure to check there.


STEP 2: You can also open an Internet Explorer window or another browser window if the email is not available. Enter the following address in to your browser address bar: https://pci.trustwave.com/omnishieldassure

Hit Get Started.

STEP 3: Verify and complete Company Information: most information should be pre-populated. If not: • Enter your company name • Enter your merchant ID• Complete the rest of the boxes adding your country, state, zip and email address• Identify the authorized contact that will be the PCI certification user

Click continue

Welcome to Merchant PCI Assist®


STEP 4: Indicate how you accept credit cards. This would pertain to the majority of business. Hit Next

STEP 5: Indicate how you process credit cards. Hit Continue


STEP 6: Indicate what type of Point of Sale that is used.

Important Note: • POS Terminal= Stand Alone terminal (ex. Hypercom)• Virtual Terminal= online Virtual Terminal only manual transactions• Other= Payment Application/POS system

Hit Continue


STEP 7: Register your Online Portal account. You will create your Username, password and set up security questions in the event that you forget your password. If you agree, select the “I accept terms of the license agreement” and click Register

STEP 8: You are now ready to complete your Merchant Profile. Hit Next.


STEP 9: Complete the information requested. Under Additional Info, the answer to the first question is dependent on if you have any other third-party service providers such as web hosting or gateways.

The answer to the second question of Multiple Acquirers should be NO as Vantiv should be your only processor for this Account.

Hit Next.

STEP 10: Review your Merchant Profile. It will list your Merchant ID. In most cases there will be only one Merchant ID and the program will reflect compliance status for this account only.

You have completed the Merchant Profile and are now ready to move on to providing information about your Business Environment. Click Next


STEP 11: Review your Business Environment and verify your answers up to this point. The next steps will guide you into the appropriate path of compliance you will need to follow based on these answers. Click Next

STEP 12: Add your Payment Application Product for your Business Environment.

Select Add Product.


STEP 13: Search for your payment application by typing the POS/Payment application name. Then select the version you are on. Click Save

STEP 14: Click on Select to add your POS dealer/reseller


Once the box pops up enter in your POS Dealer/Integrators name and hit Search. If there is no match, click on No Match. Add new. Then click Save when done.

Click Next


STEP 15: Set up your PCI External Network Vulnerability scan.

Click Add Scan Location

STEP 16: In the pop-up box, select Physical Location if you are a physical store or Ecommerce Web Site if you have an Ecommerce account.


STEP 17: Pop-up box (Add Scan Location) will appear; In question #1 enter your store name. (This is what will appear on your scans) You should be logged in at your store network so leave the first bullet under question #2 selected. Your store IP address will be detected automatically. If you are not at your store you can also enter the IP address manually if you have this noted.

Select I agree under question #3.

STEP 18: Hit Submit


STEP 19: Click Scan Now. It is recommended to “Scan Now”; however, you can choose “continue without scanning”.

You will eventually need to set up your scans to get your PCI compliance status.

STEP 20: A Scan Now pop-up box will appear. It will advise you that a scan will be conducted in the background. This is not real time and the scan result will be received in an email and on your PCI Home dashboard anywhere between 20 minutes up to 48 hours.

Click Close.


STEP 21: Wizard Option will be presented. Step by Step Wizard is recommended and will be pre-selected for you.

Click Next.

STEP 22: You will be asked a series of questions to field which path of compliance you will be guided through in the PCI Wizard. Answer each question as it best suits your business.

Click Next.


STEP 23: Once you complete the Card Data Storage and Processing section you will get a success message.

Click Continue

STEP 24: Click Begin on the top section and you will be guided through the remaining sections upon completion of each topic.

STEP 25: Almost Finished! A pop-up will display stating you completed the PCI Wizard. Hit Next


STEP 27: Confirmation of Compliant Status: Check and verify all the statements.

STEP 28 Merchant Acknowledgement: Digitally Sign and enter your title.

STEP 29: Hit Submit.

STEP 26: The Eligibility screen will display your answers from the PCI wizard.

Hit Acknowledge & Submit.


List of useful items in Trustkeeper to familiarize yourself with:

Here is a view of your PCI Home dashboard:

STEP 30: You are now completed with your PCI form. You can now click Visit Your PCI Dash-board to see your PCI certification status.

STEP 31: If you have not passed your PCI Certification, the PCI Dashboard will have a “To Do List” which details items required to get a passing status. Keep in mind your status may not show as complete until the scan results are received. Please note you will receive an email once you have passed your SAQ and scan


Select the Security Policy tab to download the policy template as well as the supporting documents for employees.

Select the Training tab to view all training materials. Select the appropriate industry to have the specific training for your business.


Make your compliance experience easier and faster with the Trustkeeper Agent. Trustwave’s FREE TrustKeeper Agent will check your computer’s security settings, inspect for prohibited data storage and afford you insight into the security and compliance status across your entire organization.

Along the top menu bar, you will see a “Sherlock Holmes” looking icon. Select this icon for the TrustKeeper Agent download. The download takes approximately 2 minutes to deploy.

Follow the on screen directions to download.

This is a glimpse into the Trustwave Store. You can browse Trustwave’s additional products/upgrades.


Below is what you will find on the Trusted Commerce Seal. You can utilize this feature once you have achieved PCI compliance Pass status and would like display the “Seal of Approval”

This is the Messages tab. You can view all communications from Trustwave regarding your TrustKeeper® account here.

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Documents

Vantiv PCI Assistinfo.vantiv.com/rs/048-BUR-972/images/Trustwave-Merchant... · 2020-06-10 · Vantiv PCI Assisst | 12 STEP 17: Pop-up box (Add Scan Location) will appear; In question