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Value-based Healthcare and Hospital Efficiency Paramaribo, 9 October 2018

Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

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Page 1: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

Value-based Healthcare and Hospital EfficiencyParamaribo, 9 October 2018

Page 2: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

3

Agenda

• The Value of Value Based Healthcare

• The Role of Hospitals in Value Based Healthcare

• The Road towards Value Based Healthcare

Page 3: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

4

What is Value Based Healthcare?

Value =Outcomes

Costs

Page 4: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

5

Definition of Health (WHO – 1948)

Health is a state of complete physical, mental and social well-being and not merely theabsence of disease or infirmity

UNIVERSAL ACCESS TO HEALTHCAREEqual access to care, whenever it is needed

UNIVERSAL HEALTH COVERAGERight to all care, without financial barriers

UNIVERSAL HEALTHEveryone has equal opportunities to be healthy

What we should aim for …

Which is currently translated to …

And experienced as …

DILEMMA

Our vision

Everybody's focus

What are the desired outcomes?Not only the outcomes of treatment, but also of prevention

Page 5: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

6

These people do not have equal chances to beand remain healthy …

But with UAH / UHC they all have the right toexactly the same care

• Same insurance plan

• Same standards and norms for reimbursement

• Same maximum number of treatments

• Same maximum coverage of treatments

• … One Size Fits All care

• To start not earlier than at the onset of disease

Universal Health entails more than Universal Access to Health (UAH) and Universal Coverage of Healtcare (UHC)

Our objective should not be to spend less on healthcare, but to invest more in health

Page 6: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

7

Agenda

• The Value of Value Based Healthcare

• The Role of Hospitals in Value Based Healthcare

• The Road towards Value Based Healthcare

Page 7: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

8

The money is mostly spent when it is too lateWe should actually strive for less hospital care

• Almost 80% of the budget is spent on the top 20% most expensive patients

– More than 50% on the top 5%

• These costs cannot be saved anymore

– They have been made already

– 2/3 of this group is not alive or as expensive once we have these data

• Healthcare should focus more on the seemingly ‘healthy’ persons

– Escalation to the top 20% can be prevented

The importance of Reforms The business model and earnings in healthcare are driven by diseases

rather than by preventing diseases and keeping evryone healthy

Page 8: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

9.2

25.3

43.1

61.9

74.5

< 30 30-39 40-49 50-59 60-70

Pre

vale

nce

(%

)

Age (years)

Hypertension

* P < 0.05

0.46.0

18.5 23.031.8

0

10

20

30

40

50

60

70

80

<30 30-39 40-49 50-59 60-70

Age (years)

Diabetes mellitus

*

* *

*

*

*

Page 9: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

39.5%

14.5%

40.9%

63.3%

0

10

20

30

40

50

60

70

Hypertension Diabetes Dyslipidemia ≧1 risk factor

PR

EV

AL

EN

CE

(%)

Total (n=1,157)

Overweight / Obesity: 72%

Page 10: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

11

Unaware32%

Aware, untreated

12%

Aware, treated, not controlled

36%

Aware, treated, controlle

d20%

Hypertension (n=456/1,157)

Unaware14%

Aware, untreated

5%

Aware, treated, not controlled

61%

Aware, treated, controlle

d20%

Diabetes mellitus (n=167/1,157)

Unaware81%

Aware, untreated

13%

Aware, treated,

not controlle

d4%

Aware, treated, controlle

d2%

Dyslipidemia (n=456/1,157)

Page 11: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

12

First the hospitals need sufficient funding to surviveInstead of money, debts are circulating

Government pays premium for civilservants, less fortunate and

subsidizes health care institutions

Private companies and Pay compulsory

premium

Health InsurersHospitals and other healthcare institutions

Medical and other care professionals

Personnel

INCOME GOVERNMENT• Taxes (income, VAT, profit)• Dividend

Suppliers UtilitiesGoverment

cannot pay (in time)

Limited use of fiscal space

No guarantee that premium is fully spent

on care

Care is notfinanced but reimbursed

Inefficienscies| waste

Debts withsuppliers

Part of populationnot insured

Page 12: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

13

The new Value Based business model for hospitalsThe objective is not to spend less, but to spend differently

(New) Hospital

(Medical) tourism

Keep patients out of thehospitals

Limit medical referralsabroad

Increase income fromexternal sources

Lower avoidable costs

Essential:• Integral care (programs)• Life course approach (preventive

screening in all age groups)• Reforms reimbursement system

Essential:• New product definitions (care pathways) • Communication platform with referral centers

Essentail:• Quality and benchmarks• JCI accreditation

Page 13: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

14

Agenda

• The Value of Value Based Healthcare

• The Role of Hospitals in Value Based Healthcare

• The Road towards Value Based Healthcare

Page 14: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

15

Reimbursement system drives patients to secondary careIn the future keeping patients out of the hospital should be incentivized

Capitation based reimbursement

Fee for service reimbursement

Hospital days

Only office hours and long waiting time with referrals

High pressure on ER and patients more often and long in secondary care

Page 15: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

16

Alignment of financing / reimbursement of hospitals, medical specialists and GPs is important

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Hospitals Medical specialists GPs

Financing our Health ecosystems

Fixed fee Activity Based Incentive Out of Pocket

• Fixed monthly payments ~ 40% of financial needs → financial tranquility• Finance availability of functions and facilities at cost• Creates financial tranquility and ensures conditions for the health eco system• Limits the risks of the overproduction we see in the fee for service models• Barrier to new entrants and private practice

• Activity based income ~ 40% of financial needs• Stimulates productivity, quality and collaborative care• Stimulate optimal care for most important diagnoses

• Incentive based on quality indicators and outcomes

• Out of Pocket payers, (medical) tourists

Page 16: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

17

Alignment of financing / reimbursement of hospitals, medical specialists and GPs is important

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Hospitals Medical specialists GPs

Financing our Health ecosystems

Fixed fee Activity Based Incentive Out of Pocket

• Fixed monthly payments ~ 40% of financial needs → financial tranquility• Finance availability of functions and facilities at cost• Creates financial tranquility and ensures conditions for the health eco system• Limits the risks of the overproduction we see in the fee for service models• Barrier to new entrants and private practice

• Availability: 24 hr services, ER, ICU• Capital investments• Non-care related departments• Facilities / ICT• Multidisciplinary / integral care

protocols• Top clinical care• …

• ~ 40% of norm income• Education / skills / training• Fully dedicated to hospital system• Availability for ER and 24hr service• Participation in collaborative care

teams• Specific tasks: education, research,

management, public health, …• …

• ~ 70% of practice costs• Education / skills / training• Availability (opening hours practice)• Facilities / ICT• Participation in collaborative care

teams• Specific tasks: education, research,

protocols, prevention, public health• …

Page 17: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

18

Alignment of financing / reimbursement of hospitals, medical specialists and GPs is important

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Hospitals Medical specialists GPs

Financing our Health ecosystems

Fixed fee Activity Based Incentive Out of Pocket

• Fixed monthly payments ~ 40% of financial needs• Finance availability of functions and facilities at cost• Creates financial tranquility and ensures conditions for the health eco system:

availability and access to services / facilities / organizational structure / education and training / multidisciplinary teams / barriers for new entrants

• Activity based income ~ 40% of financial needs• Stimulates productivity, quality and collaborative care• Stimulate optimal care for most important diagnoses

• Compare production with forecasts rather than claim every activity

• Hospital days, Admissions, Day treatments, consultations

• Stimulate desirable behavior

• Identify 10-20 diagnoses: volume, costs, multidisciplinary needs, referrals abroad

• Describe Stepped Care Modules and stimulate collaborative care teams

• Limit administrative burden for other diagnoses

• ~ 30% of practice costs plus norm income• ICPC2 coded consultations• Medical interventions• Participation integral care programs

Page 18: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

19

Care product definitions stimulate collaborative careVolgens principe van Stepped Care Modules

• Protocolized care pathways• Stepped Care Modules (SCMs)• Every SCM starts and ends with the GP• Coordination by GP and medical specialist• Incentives for prevention, timely interventions and absence of complications• Checks and balances are very important

ALGORITHM FORDIAGNOSIS & THERAPY

Primary care

Secondary care

Super specialistic care

Medical referrals

Page 19: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

20

Support collaborative care and continuity of registration in accountable integral care organizations

Specialist/ Paramedicus

Apotheek

Huisartsenpost (HAP)

Huisarts

Health Repository Broker

Laboratorium

Claims administration

GP

Pharmacy

Laboratory

Other care providers

Specialist /Hospital Patient review

Patient review

Lab forms and results

Electronic prescribing

Electronic claims

Patient

CVRM / DMPerinatal careMuscoloskeletal disordersEye careHIV & AidsOncology

Page 20: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

21

Alignment of financing / reimbursement of hospitals, medical specialists and GPs is important

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Hospitals Medical specialists GPs

Financing our Health ecosystems

Fixed fee Activity Based Incentive Out of Pocket

• Fixed monthly payments ~ 40% of financial needs• Finance availability of functions and facilities at cost• Creates financial tranquility and ensures conditions for the health eco system:

availability and access to services / facilities / organizational structure / education and training / multidisciplinary teams / barriers to new entrants

• Activity based income ~ 40% of financial needs• Stimulates productivity, quality and collaborative care• Stimulate optimal care for most important diagnoses

• Incentive based on quality indicators and outcomes

• Out of Pocket payers, (medical) tourists

Page 21: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

22

Systematic measurement of health outcomes is the cornerstone of Value Based Healthcare

But the change in culture and behavior is the true critical success facture to create value

Page 22: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

23

Disease registries are the cornerstone for Value Based Healthcare

Definition

• An organized system that uses observational study methods to collect uniform data (clinical and other) to evaluatespecified outcomes for a population defined by a particular disease or condition1

• It is not only the collection and analysis of data on health outcomes, but also the culture of improving outcomes continuously using the registries as a catalyst for this purpose

Sources: 1. US Agency for healthcare research and Quality2. BCG – From concept to reality: Putting Value Based Healthcare to practice in Sweden, 2010

Sweden has been an international pacesetter since the 1970s• Nowadays nearly 90 registries which

cover more than 25% of total national health expenditures

• Sweden invests yearly $70 million in disease registries, data analysis resources and IT infrastructure →more then $7 billion reduction in direct healthcare costs in 10 years2

Page 23: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

24

The added value is reinvested in the eco system

There are multiple reasons to increase the eco system cross-border (economy of sharing)

Shared savingsFunding by

external sources

Increase available resources

Page 24: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

25

Principles to jumpstart Value Based Healthcare

1. Identify the diagnoses with the biggest room for improvement– Care demand analysis based on episode registration in GP systems

2. Implement new reimbursement system for hospitals, physicians and other care providers– Stimulate teamwork– Lower fixed costs per patient | procedure– Eco system: revenues are shared responsibility – no leakage of financial means out of the system

3. Determine metrics to assess outcomes and drivers for these outcomes– Existing disease registries– ICHOM

4. Leverage leapfrogging technology

5. Integrate data collection along the care pathway

6. Create transparency for all stakeholders and ignite a cultural change– Comprehensive, high-quality data (if you can’t beat them join them)– Internal benchmarks made public in course of time– Active engagement with clinical community– Cross-Border collaboration

Page 25: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

26

Take home messages

• What is our objective?– Healthy population … not to pay as little as possible

• Focus on the amount paid to hospitals and physicians distracts from the real problem– They should not necessarily be paid less, they should be paid for doing a different job and achieving

other results

• Shift the focus from the top of the iceberg to the problems below the water surface– Share data: Information Systems for Health

– Predictive analytics

• Alignment in reimbursement system– Hybrid reimbursement system

– Stimulate collaborative care

– Create eco systems for health

• Think big, start small– Focus on your internal market and prepare to unite cross-border

Page 26: Value-based Healthcare and Hospital Efficiencyconferences.sta.uwi.edu/healthfinancing/documents/... · Sources: 1. US Agency for healthcare research and Quality 2. BCG –From concept

27

WAKE UP– UNITE – CREATE VALUE

If this sounds like a dream …

We are currently living in a nightmare