Valerie Davis-Howard Vice President and Senior Consultant The Forum on Workplace Inclusion 18 March 2015 Unleashing Change through a Peer-to-Peer Approach.

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Valerie Davis-HowardVice President and Senior Consultant

The Forum on Workplace Inclusion 18 March 2015Unleashing Change through a Peer-to-Peer Approach@kjcginc1Welcome and Purpose of the Spotlight Session

Discuss how peer-to-peer leadership can create successful change where other approaches fail.Explain how the approach works and share some examples of the impact.Copyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcgincInclusion starts withHELLO!Copyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcgincOne Major Criterion for SuccessSPEEDBecause the world is changing at a mind-boggling pace, knowledge transfer and application must keep up.

Copyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcgincKnowledge: Old Model vs. New ModelIn the old model, knowledge was defined as scarce: a source of power and control.A few leaders went into a room to figure out the future.

In the new model todays organizations need the wisdom of everyone to succeed and EXPONENTIAL change, not just incremental change FAST!

Copyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcgincUNION LEADERSHIPLearning SponsoringPartneringSENIOR LEADERSHIPLearning ModelingSponsoringExecutive PodsPEOPLE MANAGERSEducationAccountableSponsorshipLeading their areasORGANIZATIONFROMTONew mindsets and behaviorsThe HOWSM for achieving business resultsSupport systems for the mindsets and behaviorsPEOPLE INVOLVED IN CHANGE EFFORTSLearningIncorporate in their change work

The Peer-to-Peer Model for ChangeCopyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcgincHow does it work?

Multi-day learning experience for a core group of individuals from all levels of organization.Each individual forms a spin-off group (pod) of 2-8 Change Allies - then models and promotes the New Behaviors with them.Change Allies cultivate the new skills and mindsets and model and champion them with others.Mindsets and Behaviors spread rapidly from 10% to the entire organization.

Copyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcginc

Why it WorksCreates a Pull effect from colleagues vs. Push from leadership.Team members trust and value their peers.Speed of knowledge transfer and knowledge application. Immediate, visible impact within 6 months; bottom-line impact in 3 years.Reach masses in fewer training hours.

Copyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcgincThe Power of the Initial AllyDerek Sivers: How to Start a MovementCopyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcgincSimultaneous education with the Senior Leadership Team. Involving managers early on clarifying their role, how they can be supportive, expectations re: time investment.Coaching leaders to move out of the way and TRUST the work of the Change Partners.Keys for SuccessEducate LeadershipTeamInvolveManagersCoach Leaders to move/trustCore Inclusionand Change PartnersInclude Responsibilities inObjectivesKey Sponsor Involvement

Balance Time DemandsKey sponsor: attends sessions, two-way communication and feedback, builds individual relationships, celebrates and recognizes the group.Balancing the time demands integrating their Pod responsibilities into day-to-day work interactions.Including responsibilities in objectives/PAs where possible.Copyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcginc10Ripple effect changeEach oneteach one (accountability)Do as I do (Managers People Leaders)Peer-to-Peer influenceSomething feels different???Why are you saying HI to me?Why did the manager ask me my opinion?The horse is out of the gate!IVE BEEN UNLEASHED!!Team and Organizational Impact Copyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcginc11Client WPlant was slated for closure due to underperformance.Productivity and performance improved so drastically that plant was removed from closure list and became productivity model for other plants.Client ZSavings of 8.5 working hours/month through 30-min reduction in monthly meetings.Process time reduced from 7 weeks to 7 hours due to radically improved union and management collaboration.Client XDecreased turnover from 35.8% to 15.4%.Business grew 4.7%.Savings of $300,000 in expenses.Received best customer satisfaction rating in the company.Sample Client ResultsCopyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcgincThank You!Connect with us at kjcg.comValerie Davis-HowardVice President and Senior Consultant

Copyright 2015 The Kaleel Jamison Consulting Group, Inc. All rights reserved. No duplication permitted without written consent. 518.271.7000. www.kjcg.com@kjcginc

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