Utilizing ICT for railway operation 3 - Toshiaki Terauchi.pdf · 2015/11/19 ICT continuous data of past, present and future Making a best decision based on data Implementation of

Toshiaki TerauchiExecutive Director, Singapore Office, East Japan Railway Company

Utilizing ICT for railway operation

18 November 2015,Kuala Lumpur, Malaysia

SPAD LPT SYMPOSIUM 2015

Copyright© 2015 East Japan Railway Company ALL Rights Reserved.

Contents

2. Rapidly changing environment

3. IC Card “Suica”

1. Outline of JR East

4. Tablets Terminals

5. Smart Maintenance

1Copyright© 2015 East Japan Railway Company ALL Rights Reserved.

*Numbers are as of FY ended March 31 , 2015**Calculated by 1 $ = 120 JPY

Tokyo

Network: 7,458.2 km

No. of Trains: 12,400 /day

No. of Passengers: 17 million /day

No. of Employees: 58,550(as of April 1, 2015)


Hokkaido

CentralWest

ShikokuKyusyu

2

JR EAST is the largest railway company in JAPAN,operating all kinds of railway transport.


No. of Stations: 1,665

Established: April 1, 1987

High-Speed Metropolitan Regional

*Numbers are as of FY ended March 31 , 2015**Calculated by 1 $ = 120 JPY

We own and operate non-transport business utilizing asset for and around railway operations.

3

Non Transport Business Shinkansen(High-Speed rail)

Transportation Revenue$14.3 bil

33%

67%

Transportation

JR East Group Total$22.9 bil

Others(Regional rail)

Tokyo Metropolitan Area

66%30%

4%



4Copyright© 2015 East Japan Railway Company ALL Rights Reserved.


Comfort

ReliabilitySafety

Convenience

Rapidly recover from disruptions

Timely and accurate information

1. High customer expectation

2. Aging infrastructure, Increase of maintenance costs

3. Declining birth rate and aging population

4. Development of ICT (Information, Communication and Technology)

Copyright© 2015 East Japan Railway Company ALL Rights Reserved. 5


JR East is utilizing ICT for railway operation.IC Card “Suica” Tablet Terminals

Smart Maintenance



Transportation Electronic Money IdentificationStored fare card/ Commuter Pass / Express ticket

Convenience store / Restaurants /Vending machine / Coin lockers

Access control / Student identification card

Suica Card Mobile Suica Credit Card with Suica

Card Types

Functions

http://www.jreast.co.jp/card/jalsuica/index.html

http://www.jreast.co.jp/card/first/atreculb.html

http://www.jreast.co.jp/card/first/bic.html



【SUGOCA】 Service has been launched in Nagasaki, Kagoshima from 2012

5 operators2,660k cards379 stations1,618 buses

④ JR Central （TOICA）

① JR Hokkaido （Kitaca）

⑩ JR Kyushu （SUGOCA）

⑧ Fukuoka City Transportation Bureau （Hayakaken）

⑤ Tranpass IC Association （manaca）

⑥ JR WEST （ICOCA）Kansai, Okayama and Hiroshima area

③ Pasmo （PASMO）

⑨ Nishi-Nippon Railroad（nimoca）

⑦ Surutto Kansai Association（PiTaPa）

1 operator800k cards272 stations

14 operators1,810k cards72 stations3,200 buses


15 operators2,300k persons860 stations1,300 buses

2 operator7,440k cards430 stations


8 operators41,270k cards811 stations532 buses

94 operators21,520k cards1,212 stations14,800 buses

1 operator1,400k cards149 stations

② JR East, etc. （Suica）

Tokyo metropolitan, Sendai and Niigata area

Interoperable use of IC cards all across Japan (more than 80 million cards)

Expand usage area of Suica



A FeliCa IC chip is embedded in the smart

phone like in the Suica card.

mobile Suica

FeliCa

IC

Suica card

Contactless IC

communication

You can purchase tickets and top up anytime, anywhere with your smart phone .

Mobile Suica

Smart phone

Network



Tap the card on the e-money

payment terminal

Internet shopping

Max. daily transactions: 5 million/day

Expand usage of electronic money

Inside station

Shopping centers Restaurants

VendingmachineConvenience store Coin lockers

Kiosk

Outside station

Convenience

stores

Retailers

Parking

area

Super markets Restaurants Delivery service

Bookstores

Clothing stores



Example: Ueno Station central exit

Space created by a reduction of

ticket vending machines

→ Effectively used as retail

outlets

Suica Changes the Stations



Train crewsStation

JR East introduces 22,000 tablets terminals to field staffs .

Maintenance staffs

Rolling Stock Facility

Construction

Oh, I see.



Quick response during disruptions

Accident

Upload images

and location data

Field staffs

Images28k560m

Maintenance depot

Location

Branch office

Share Situation

Operation

direction

center

Oh, I see.

Field

Sharing accurate information on details and location of disruptionsQuick communication and response

Early Resumption

Providing information for customers

Train crews

Oh, I see.

Oh, I see.



Before After

Improve documents management

- Documents are stored as paper files at each workplace- Difficult to keep documents update

- The latest documents are managed by one person- The documents are stored in cloud-Every staffs can see the latest documents

Reduced space for paper files No printing, No filing

Reduced time to search documents Easy to update

13



E-learning

- Self-learning with tablet terminal at anytime, anywhere- Group trainings are shortened by e-learning

Knowledge acquisitionPractical training

Group training(3days)

Prior learning(Preparation)

E-learning

Practical trainingPost learning

(Review)

E-learning

All the trainings are executed only in training centers

Group training(2days)

Improvement of training effect

Before After

Shortening of group training by e-learning

Background

Copyright 2014 East Japan Railway Company All rights reserved 15

Trend & forecast of

population of Japan

1987年

1989年

1991年

1993年

1995年

1997年

1999年

2001年

2003年

2005年

2007年

2009年

2011年

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

金額(億

円)

年度

Operating costs

(The parent company)

Maintenance costs

Maintenance costs account for 1/3 to 1/4 of

Operating costs!

About 3.6billion USD /year.

Cost structure of

JR East


2015/11/19

ICT

continuous data of past, present and future

Making a best decision based on data

Implementation of optimal maintenance

(Preventive repair)

時間

パラメータ

限度値

パラメータ

時間

限度値

Catching degradation

Maintenance depend on the situation

Real-time data

Degradation catched

（Time based maintenance）

（Condition based maintenance）

From ＴＢＭ to ＣＢＭ

16

Limit level

Limit level

Par

amete

rs

Time

Par

amete

rs

Time

Check the condition periodically based on uniform rule

TBM

CBM




Measuring Irregularity

By inspection car(Every 3 months)

Inspection Material

By visual confirmation (Once a year)

Irregularity and track material

Measuring each condition by monitoring equipment amounted commercial train

(Everyday)

Check the condition periodically based on uniform rule

Based on the continuous data,Catch the degradation

periodic High frequencyDecision-makingsupport system

engineer engineerUniform rule

Present (Time Based Maintenance) Future (Condition Based Maintenance)

jan Apr Jul jan Apr Jul

Implementation of CBM



Condition monitoring

Latest rolling stock : E235 series

E235 series will start operation in November 2015.



Latest rolling stock : E235 series

Track monitoring system

Catenary monitoring system

Copyright 2014 East Japan Railway Company All rights reserved 20

1.Data acquisition

2.Data analysis

3.Decisi

-on

making

4.Repair

work

5.Evaluat-ion

Evaluating timing & method of repair work based on deterioration after repair work.

degradatio

n

time

Acquiring “Big Data”

by monitoring etc…Evaluating results

“Smart” repair working based on decision

Catching degradation

- Implementation of optimal maintenance (Preventive repair)- Catching sign of accident

To Management optimal timing & method of maintenance by grasping changes

Core part of CBM


Thank you !

【Contact】Mr.Toshiaki [email protected]+65-6536-3759

mailto:[email protected]