UTAS Webmail Most communication with UTAS will take place via webmail. You will receive a webmail account when you enrol and your webmail address will be on your enrolment acceptance letter. You must check your email regularly as it will have important information about courses, fees, dates, exams and results. To access Webmail:

1. Go to the UTAS web site: www.utas.edu.au 2. Hover the mouse over ‘Study’ to open the drop down menu and click on the

Webmail link.

3. You will be asked to enter your username to continue on to the next screen. Your username is the part of your email address before the @ symbol - username@utas.edu.au.

4. Enter your password and click Sign In.

When you open webmail your account/homepage will look like this:

The unread messages in your inbox (the folder for storing incoming messages) are marked by a thick blue vertical line on the left of the message. When you click on the message it is selected, the message is highlighted and the checkbox ticked. The body of the message will be displayed in the Message Viewing Pane, as shown below. Opening and managing email messages

Messages can be ordered by date (default), flagged, size, attachments … lots of choices. They can be filtered as unread or flagged only.

Folders / Mailboxes

Email list

New Email

Your Profile

and Sign out

Help

Message Viewing Pane

Sender and Date / Time

Options

Delete or Flag Message Body

Click on a message to open it. Once you have read the email, there are a number of options you have including to:

• Delete (hover mouse over message to make red cross appear)

• Reply (reply goes just to the person who sent it)

• Reply All (replies go to the person who sent it and to anyone else who received the original message)

• Forward (send message to new recipient)

• Flag as important (hover mouse over message and flag icon will appear)

• Categorise by colour

• Mark as Unread (typically used if message is opened, but has to be dealt with later)

• Move by dragging message to another folder/mailbox. Replying to email

When you press Reply or Reply All the addresses of the sender and copied in receivers will automatically be placed in your reply. The subject line is also automatically repeated, with RE: added at the front. The original email will appear at the bottom of the reply, with space at the top to type in your message.

Type your reply here

Return address

Message Editing Tools

SEND and other options

To send an email Choose New from your webmail home page (look for the cross at the top left, above the list of folders, as shown earlier). You will be shown the same type of frame as when you choose Reply, except that the To and Subject lines are not completed.

When writing an email you must provide the following information.

1. The address of the primary person you are sending the email to. 2. The email address/es of anyone you are copying in. 3. The email address/es of anyone you are blind copying in (these people won’t

be seen by the other recipients). You must set BCC to be visible first (to be shown later).

4. Any attachments (e.g. other documents, presentations, photos, videos etc.) you want to include with your email. Use the Insert option.

5. The subject (a 1 -5 word heading indicating what your email is about). 6. Email text (your email).

When you are finished, press Send.

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Adding Attachments You can attach files and documents to an email, just as you might put in extra items with a posted letter. To attach a file using Webmail:

1. Log into your UTAS webmail and click New Mail to start a new message. Fill in the relevant message details (To, subject, body text).

2. Click INSERT at the top of a new message (the paper clip is the universal icon for email attachments).

3. Choose “Attachments or OneDrive files.”

4. You will have a choice of options of where to find the file you wish to attach.

Typically, you will choose a file from your “Computer” (the last choice of location). If you have the file in the OneDrive University of Tasmania online storage space, you would use the first three options.

5. Search for the item you want to attach on your computer. Do this by selecting the Computer option and using the File Upload dialog box to navigate to the file.

6. When you locate it, click the Open button.

7. Once you have selected a file you will be given a choice… to upload the file to

the OneDrive storage space or to ‘Send as attachment” Click Add

Your attachment will now show up as being part of your email and will be sent along with your message when you press send.

File added

If it is the wrong file remove and start again.

Using Webmail Contacts If you type addresses in manually each time it is easy to make a mistake. Any small mistake in typing the address will mean the email will not be successfully sent. Addresses stored in the Contacts book can be accessed quickly and easily and once selected are inserted automatically into your email. Office 365 provides a number of software programs that work together, called ‘My apps’. Outlook webmail is one, a database of ‘contacts’ is another. These apps can be accessed by clicking the 9-square icon to the left of the Office 365 header. To store an email address:

1. Click on the My Apps icon and choose People. 2.

3. Click on the New icon

4. Choose Create contact.

5. Fill in the details and choose Save

Using a stored address in an email:

1. Access your address book by clicking in the To:, Cc: or Bcc: areas of a new email. Start typing the name of the contact. A search option will appear below your typing. Click ‘Search contacts and directory’.

2. You will see a list of 20 names. Click on the one you want and the address

will be inserted:

To delete a contact:

1. Select the ‘People’ application from the Office 365 square (top left) 2. Select the contact you wish to delete from the My Contacts list 3. Click the ellipsis (three dots) beside ‘Edit’ and choose ‘Delete’.