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Jon Rahl | [email protected] | 503.738.3097 Partnering locally to deliver Seaside’s Brand Promise to Visitors

USTravel_ESTO_JRahl_8.24.15

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Page 1: USTravel_ESTO_JRahl_8.24.15

Jon  Rahl  |  [email protected]  |  503.738.3097  

Partnering  locally  to  deliver  Seaside’s  Brand  Promise  to  Visitors  

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THE  PROBLEM  

TO…  Create  recrea+onal  awareness  beyond  Seaside’s  famous  beach.  

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TO:  Create  recrea+onal  awareness  beyond  Seaside’s  famous  beach.    

BY:  Building  non-­‐tradi+onal  rela+onships  and  deepening  our  knowledge  base  of  area  product.    

HOW  TO  SOLVE  OUR  PROBLEM?  

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TRADITIONAL  +  NON-­‐TRADITIONAL  PARTNERS  

•  Necanicum  Watershed  Council  •  City  of  Seaside  Public  Works  Department  •  City  of  Seaside  Police  Department  •  Seaside  Fire  &  Rescue  •  Sunset  Empire  Park  &  Recrea+on  District  •  Our  neighbors,  our  compe+tors  (i.e.  Astoria  to  our  north,  Cannon  Beach  to  our  south)  

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INSPIRATION  •  A  story  about  our  water  system  /flood  mi+ga+on  •  Classes  for  locals  =  possibili+es  for  visitors  •  Thinking  about  our  aging  popula+on  with  thirst  for  adventure  

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INSIGHTS  

•  Seaside  2034  –  “Building  a  bridge  to  our  future”  

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SEASIDE’S  BRAND  TRUTH  

Seaside  IS  “More  than  just  a  day  at  the  beach!”  

We  know  it,  but  how  can  we  help  our  visitors  discover  it?  

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CREATIVE  INSPIRATION  

Diving  into  the  story  of  water  in  Seaside.  The  impacts  and  uses.    

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EXPRESSING  THE  IDEA  

A  short,  how-­‐to  video  showing  off  Seaside’s  new  kayak  launch  

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EXPRESSING  THE  IDEA  

•  Immediately  posted  to  all  partner  social  channels.  (Four  Facebook  Accounts)  – Generated  11K  views    

•  Outreach  to  tradi+onal  state  partner  – Specifically  to  seek  larger  media  story    

•  Included  in  local  business  mee+ngs  &  news  – Local  knowledge  =  more  ambassador  power  

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CHALLENGES  

•  Is  this  the  best  use  of  my  +me?  S+cking  to  our  guns  by  visi+ng  a  watershed  and  an  area  that  has  been  mi+gated  for  flooding.  Does  this  really  equal  daily  produc+on?        

•  ADA  Accessible,  but  are  we  promo+ng  it  through  the  eyes  of  those  with  mobility  limita+ons?    

•  Measurement  (how  do  you  measure  free?)  

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THE  RESULTS  (SO  FAR)  

•  One  story:  Weekenders,  who  are  making  a  transi+on  to  Seaside  as  full-­‐+me  residents,  bought  kayaks  BECAUSE  of  this  new  launch.  

•  Strict  observa+on  is  something  we’ve  used  to  measure  success.  

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THE  RESULTS  (SO  FAR)  

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THE  RESULTS  (SO  FAR)  

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LESSONS  +  THE  BIGGER  PICTURE  

Just  one  of  many  steps  towards  development  of  Seaside’s  Natural  History  Park!