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Using RapidStart Services for Microsoft Dynamics NAV and the Microsoft Dynamics Sure Step Methodology
White Paper
This paper illustrates how a Dynamics NAV implementation project based on the Microsoft Dynamics Sure Step methodology can take advantage of RapidStart Services for Microsoft Dynamics NAV.
Date: June 2012
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
METHODOLOGY
Executive Summary ...................................................................................................................... 4
Microsoft Dynamics Sure Step Methodology ............................................................................ 5
RapidStart Services for Microsoft Dynamics NAV ................................................................... 6
Data Migration .............................................................................................................................. 6
Data Packages ................................................................................................................................ 6
Questionnaires .............................................................................................................................. 7
Project Planning capabilities .......................................................................................................... 7
Sure Step and RapidStart Services for Microsoft Dynamics NAV ......................................... 7
Sure Step – the Data Migration Cross-Phase Process ............................................................. 8
Sure Step – the Diagnostic Phase and the RapidStart Services for Microsoft Dynamics
NAV............................................................................................................................................... 10
The Fit Gap and Solution Blueprint activity (0.3) .......................................................................... 10
The Proof of Concept activity (0.4) ............................................................................................... 11
The Project Planning activity (0.9) ................................................................................................ 11
Sure Step – Project Types, Phases and Activities ................................................................... 12
Sure Step – the Analysis Phase and the RapidStart Services for Microsoft Dynamics NAV
....................................................................................................................................................... 13
The Conduct Detailed Business Process Analysis activity (1.3.1) ................................................... 13
The Build Sandbox and Training Environments activity (1.7.1) ..................................................... 14
The Gather Data Migration Requirements activity (1.9.1) ............................................................ 14
Sure Step – the Design Phase and the RapidStart Services for Microsoft Dynamics NAV
....................................................................................................................................................... 15
The Begin System Configuration and ISV Solution Setup activity (2.4.1) ....................................... 15
The Conduct Feature Testing of Standard and ISV Solution activity (2.6.1) ................................... 16
The Begin Data Migration Design activity (2.9.1) .......................................................................... 16
The Create a Subset of Data for Testing activity (2.9.2) ................................................................ 17
Sure Step – the Development Phase and the RapidStart Services for Microsoft Dynamics
NAV............................................................................................................................................... 18
The Conduct Solution Testing activity (3.6.1) ............................................................................... 18
The Begin Development of Data Migration Scripts activity (3.9.1) ................................................ 19
Sure Step – the Deployment Phase and the RapidStart Services for Microsoft Dynamics
NAV............................................................................................................................................... 20
The Execute User Acceptance Testing activity (4.6.1) ................................................................... 20
The Build Production Environments activity (4.7.1) ...................................................................... 21
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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The Final Data Migration to PROD activity (4.9.1) ........................................................................ 21
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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Executive Summary
This whitepaper illustrates how a Dynamics NAV implementation project based
on the Microsoft Dynamics Sure Step methodology can take advantage of
RapidStart Services for Microsoft Dynamics NAV.
Most Microsoft Dynamics NAV implementations will involve some level of data
migration. The data migration features in RapidStart Services for Microsoft
Dynamics NAV supports all the cross phase data migration processes defined in
Sure Step.
Other parts of RapidStart Services for Microsoft Dynamics NAV, such as the Data
Templates used when creating a company and the Questionnaires, make it easy
for partners to configure tailored companies during Sure Step phases where it is
required to perform workshops for demo, proof of concept, or user
acceptance/training.
When Data Templates and Questionnaires are modified and extended to cover
ISV solutions and specific solution segments, they are also usable for Sure Step
phases and activities related to system configuration of ISV solutions.
The project planning capabilities in RapidStart Services for Microsoft Dynamics
NAV can be used to benchmark the project planning activities in Sure Step.
The RapidStart Services for Microsoft Dynamics NAV should be considered for all
project types defined in Sure Step, except the upgrade project type. RapidStart
Services for Microsoft Dynamics NAV adds value to all Sure Step phases, except
the Operation phase, by supporting the following Sure Step cross phase
processes:
Data Migration
Quality and Testing
Requirements and Configuration.
RapidStart Services for Microsoft Dynamics NAV enables greater partner
productivity by reducing the time required for several Sure Step implementation
activities and processes.
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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Microsoft Dynamics Sure Step Methodology
The Microsoft Dynamics Sure Step Methodology is a comprehensive
implementation methodology describing the processes and disciplines necessary
to implement Microsoft Dynamics products, including Microsoft Dynamics NAV.
Partners who fully adopt and embrace Sure Step will be able to better perform
customer implementations on time, on budget and on spec.
Sure Step covers a flow of implementation activities that lead from the initial
business diagnosis to implementation and hand-off to operations. The
implementation activities are divided into six phases and are supported by nine
cross phase processes.
Figure 1 Microsoft Dynamics Sure Step Methodology
Sure Step differentiates between four project types:, one is related to upgrade and
the others are related to new implementation with scope varying from Rapid to
Enterprise.
RapidStart Services for Microsoft Dynamics NAV should be considered for all
project types defined in Sure Step, except the upgrade project type. RapidStart
Services for Microsoft Dynamics NAV adds value to all phases, except the
Operation phase, by supporting the Data Migration, Quality and Testing, and
Requirements and Configuration cross phase processes.
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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RapidStart Services for Microsoft Dynamics NAV
RapidStart Services for Microsoft Dynamics NAV helps partners reduce
implementation time by automating and simplifying the recurrent processes in an
implementation project.
RapidStart Services for Microsoft Dynamics NAV quickly configures core
application setup data to meet specific business needs using tailored templates.
The templates are provided by Microsoft Dynamics NAV and are extended and
enriched by partners, to share best practices and solutions within the Microsoft
Dynamics NAV ecosystem.
RapidStart Services for Microsoft Dynamics NAV consists of the following
components, which are applicable when using the Sure Step implementation
methodology:
Data Migration with Import/Export functions
Data Packages with Generic Setup Data
Questionnaires
Project Planning capabilities including Project Overview
Data Migration
You use the Data Migration component to migrate:
Basic Setup Data from your legacy system, such as Customer and Vendor
Posting Groups, Shipment Methods, and so forth
Master Data records, such as Chart of Accounts, Customer, Vendors, and
Items
Open Transactions and Balances, such as Open Invoices and Unprocessed
Orders, and Inventory
The Data Migration process typically involves exporting tables and fields from
Microsoft Dynamics NAV to Microsoft Excel. There the legacy data is transformed
and mapped before it is imported back, validated, and applied.
Data Packages
The Data Package component includes Basic Setup Data for configuration of a
new company. A template can be applied when a new company is created in
Microsoft Dynamics NAV. Microsoft provides one template, but it can be modified
and extended by partners to cover ISV solutions and specific solution segments.
Data Packages are based on configured companies in Microsoft Dynamics NAV
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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that are exported to XML and made available to be used as templates when a
new company is to be created. Data Packages can also be applied to an existing
company when a new application areas need to be configured.
Questionnaires
The Questionnaires guide the user through the setup process and collect answers
in order to configure all relevant setup tables. The questionnaires can be exported
to Microsoft Excel or XML and once all questions have been answered, it is
possible to import the questionnaires, and validate and apply answers. It is also
possible to define default answers to indicate best practices to guide the user..
Project Planning capabilities
RapidStart Services for Microsoft Dynamics NAV also has the capability to set how
is responsible for the setup of a table, this gives the possibility to get an overview
of the project status.
Sure Step and RapidStart Services for Microsoft Dynamics NAV
This whitepaper will not explain the Sure Step Methodology or RapidStart
Services for Microsoft Dynamics NAV in detail and assumes that the reader is
somewhat familiar with them. To get a more thorough understanding and
guidance, you can use resources available on PartnerSource.
Sure Step Resources
There are several resources including a user’s guide, case studies, overviews, fact
sheets, and more available to help provide more information about Sure Step.
Visit Sure Step on PartnerSource.
RapidStart Services for Microsoft Dynamics NAV Resources
There are several resources including a user’s guide, case studies, overviews, , and
more available to help provide more information about RapidStart Services for
Microsoft Dynamics NAV. Visit the Drive Down The Number of Deployment Days
on PartnerSource.
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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Sure Step – the Data Migration Cross-Phase Process
The cross-phase process Data Migration is the most obvious area where partners
can take advantage of RapidStart Services for Microsoft Dynamics NAV. The
strong Data Migration capabilities are useful in all phases except the Operation
phase.
Figure 2 Sure Step: Data Migration Cross-Phase
Most Microsoft Dynamics NAV implementations will involve some level of data
migration. Data Migration is crucial to implementation success.
It is highly recommended to start planning for data migration early in the
implementation project. Without well-planned, tested, and validated data
migration processes, new solutions can fail because legacy components introduce
risks that were never accounted for during planning. It is also important to gain a
customer commitment to allocate appropriate resources to work with the
consulting team on data mapping and defining the necessary data conversions.
The analysis of data migration involves identifying the source systems and the
overall data requirements for each of these source systems.
Using RapidStart Services for Microsoft Dynamics NAV it is not required to
develop conventional data migration scripts. The only requirement is to get the
customer/legacy data into an Excel spreadsheet in its raw format. Once in Excel, it
is a best practice to maintain the data in its original form in one sheet, perform
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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the data transformation and mapping in another sheet, and then to migrate the
data in a third sheet.
How to apply the Data Migration and other components of RapidStart Services
for Microsoft Dynamics NAV will be described under each phase, starting with the
Diagnostic phase.
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Sure Step – the Diagnostic Phase and the RapidStart Services for
Microsoft Dynamics NAV
The purpose of the Diagnostic phase is to gather enough information to define
the high-level project charter and to make a confident proposal for the
implementation phases. The Diagnostic phase starts during the sales process and
ends with an accepted proposal and statement of work (SOW) for the next part of
the implementation project. The major deliverable for this phase is the SOW and
the Budgetary Estimate Proposal.
Figure 3 Sure Step activities in the Diagnostic phase where the RapidStart Services for Microsoft
Dynamics NAV is applicable
The Fit Gap and Solution Blueprint activity (0.3)
An important part of this activity is to conduct several days of demo-based
workshops to gather and clarify requirements. By using preconfigured Data
Packages created using RapidStart Services for Microsoft Dynamics NAV, it is
possible to give a better customer experience than just to showcase a pure out-
of-the-box solution.
A Data Package can be generated automatically from any company configured in
Microsoft Dynamics NAV. This means that it is possible at any time, for example,
during preparation for a demo to create a new Data Package at any phase that
can be refined later on in the same implementation project. With time, you will
have a collection of Data Packages, and it will be possible to reuse them in new
pre-sale or implementation projects.
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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The Data Package concept is flexible and it is easy to modify, extend, and, when
appropriate, combine templates.
We recommend that partners identify homogenous customer segments and
decide the optimal level of pre-configuration for each of them. Being able to
create Data Packages with a high level of pre-configuration to suit typical
implementation projects to support the Sure Step Rapid project type should be
the ultimate goal.
A Questionnaire can be used as a convenient way of deciding the actual setup
configuration in this activity or just to get an overview of the current setup
configuration. It is also possible to use parts of or the complete Questionnaire to
configure key processes as part of conducting this activity jointly with the
customer.
The Proof of Concept activity (0.4)
This activity involves demonstrating how Microsoft Dynamics NAV can meet
specific high-level requirements. Therefore, a large amount of what has been
stated under the previous activity is true for this activity as well. Any additional
configuration made during this activity can be exported and saved as a new Data
Package to be used later on.
The Project Planning activity (0.9)
Since most Microsoft Dynamics NAV implementations involve some level of data
migration we recommend that you benchmark the project planning activities in all
phases of the implementation project based on Sure Step.
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Sure Step – Project Types, Phases and Activities
The Diagnostic phase is similar for all project types, but all subsequent phases are
dependent on the project type. In this whitepaper, we will use the Standard
project type and only focus on activities where the RapidStart Services for
Microsoft Dynamics NAVis applicable.
Figure 4 Sure Step activities from Analysis to Deployment phases where the RapidStart Services for
Microsoft Dynamics NAV is applicable
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Sure Step – the Analysis Phase and the RapidStart Services for
Microsoft Dynamics NAV
The Analysis phase represents the official start of the implementation. This phase defines the activities required to initiate and effectively plan the entire project.
Figure 5 Sure Step: The Analysis phase and RapidStart Services for Microsoft Dynamics NAV
The Conduct Detailed Business Process Analysis activity (1.3.1)
The Detailed Business Process Analysis workshops define the future ‘To Be’
business processes and identifies where specific functionality of the new system
will be used. At the same time, the workshops will identify gaps in functionality
that may need to be resolved by ‘a-work-around’, change in business practice or
by the system being modified. To showcase how a business process can be
performed in a Microsoft Dynamics NAV ‘work-around’ it is possible to use the
Data Package configured during the Diagnostic phase. Any additional
configuration made during this activity can be exported and saved as a new Data
Package to be used later.
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The Build Sandbox and Training Environments activity (1.7.1)
The purpose of this activity is to install the Training and Sandbox environments at
the customer site to allow for customer training and familiarization with the core
Microsoft Dynamics NAV product prior to any customization. The Sandbox and
Training environment will comprise all core functionality of Microsoft Dynamics
NAV and will typically contain sample or demonstration data. With RapidStart
Services for Microsoft Dynamics NAV, it is possible to provide Training and
Sandbox environments based on Data Packages in addition to demo data-related
environments to enhance the customer experience. The environments might be
extended to also include a subset of data migrated using RapidStart Services for
Microsoft Dynamics NAVData Migration.
The Gather Data Migration Requirements activity (1.9.1)
The purpose of this activity is to define high-level data migration requirements.
We recommend that you review the available resources for RapidStart Services for
Microsoft Dynamics NAV to learn more about the tool’s capabilities and
limitations. A typical RapidStart Services for Microsoft Dynamics NAV Data
Migration process involves exporting table and fields to Excel, where the legacy
data is transformed and mapped before it is imported back, validated, and
applied. Since the data transformation, that is, cleansing and conversion,
capabilities, is primarily based on Excel functions, it is important to consider this
when deciding the scope for the migration. The focus for the data migration
should be Basic Setup Data, Master Data Records, and Open Transactions and
Balances.
The scope of the data migration should be defined already at this stage using
Data Migration Overview. This should include Table, Migration Fields and
Validations that are exported to Excel, where the mapping and transformation
requirements are documented.
During this phase, we also recommend that you showcase the capabilities of
RapidStart Services for Microsoft Dynamics NAV Data Migration as part of the
workshop together with the customer representatives, so that they can evaluate
an appropriate scope for data migration.
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Sure Step – the Design Phase and the RapidStart Services for
Microsoft Dynamics NAV
The goal of the Design phase is to define how the business requirements will be
implemented. The phase includes configuration of the overall Microsoft Dynamics
NAV solution and the design of specific customizations needed to satisfy business
requirements identified during the Analysis phase.
Figure 6 Sure Step: The Design phase and RapidStart Services for Microsoft Dynamics NAV
The Begin System Configuration and ISV Solution Setup activity (2.4.1)
All application configuration settings that have been identified, but not yet
considered, need to be completed in the design phase. Similarly, if ISV solutions
have not been considered and included in the earlier stages, this would be the
time to include them in configuration and setup. When considering ISV solutions,
also verify if they can provide Data Packages or Questionnaires that could be used
for setup and configuration. As in other phases, any additional configuration
updates made during this activity can be exported and saved as a new Data
Package to be used later.
The output of this activity allows for the initial baseline of the configurations to be
established and to facilitate any initial development effort.
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The Conduct Feature Testing of Standard and ISV Solution activity (2.6.1)
Stand-alone testing of the configured feature should take place in the Testing
Environment created in the Design phase. The goal of this testing is to validate
that the Microsoft Dynamics NAV and ISV configuration, and sample customer
data meets the client’s business process requirements. During this testing, the
Application Consultants and Key Users should test all data validation aspects of
the feature, as well as any functionality contained wholly within the feature.
The Application Consultant, with the assistance of the Technology Consultant
and/or Solution Architect if necessary, reviews applicable software configuration
settings to determine changes necessary to resolve the issues that caused testing
failure, and the exact changes that need to be made. Once the necessary software
configuration changes have been made, the function, data migration, or
integration program must be resubmitted for testing and validation.
The end result of this testing is to ensure that the configured features have fully
been tested with a degree of confidence that any subsequent issues are the result
of the feature’s interaction with other components of the environment, and not
with the feature itself. It should be noted that in some cases stand-alone feature
testing is not feasible due to the design of the feature. In this case, the feature
should be introduced into the Integration testing process and feature testing
should be performed at that time.
Any additional configuration made during this activity can be exported and saved
as a new Data Package to be used later.
The Begin Data Migration Design activity (2.9.1)
Once the scope for data migration has been decided, it is important to determine
the order to migrate data, that is, ‘upstream’ data that may be needed as default
data. For example, an Inventory Item requires a Unit of Measure to exist prior to
creating the Inventory Item.
If the scope of the data migration has already been documented using Data
Migration Overview, including Tables, Migration Fields, and Validations and this
have been exported to Excel, then you are ready to complete the mapping and
design the transformation functions in Excel.
Using RapidStart Services for Microsoft Dynamics NAV is not required to develop
conventional data migration scripts. The only requirement is to get the
customer/legacy data into an Excel spreadsheet in its raw format. Once in Excel, it
is a best practice to maintain the data in its original form in one sheet, perform
the data transformation and mapping in another sheet, and then keep the data to
migrate in a third sheet.
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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The Create a Subset of Data for Testing activity (2.9.2)
Subsets of data should be migrated into the test environment using RapidStart
Services for Microsoft Dynamics NAV Data Migration to form the basis for unit
testing, systems and integration testing, and function testing.
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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Sure Step – the Development Phase and the RapidStart Services for
Microsoft Dynamics NAV
The goal of the Development phase is to build and test the system components
defined and approved in the design specifications, including developing the
customizations, integrations and interfaces, and data migration processes. The
major deliverables include the complete system configuration, completion and
freezing of code for customizations, integrations and interfaces, and data
migration.
Figure 7 Sure Step: The Development phase and RapidStart Services for Microsoft Dynamics NAV
The Conduct Solution Testing activity (3.6.1)
An important part of solution testing is the Data Acceptance Test (DAT) where the
Development Consultant and Technology Consultant will use RapidStart Services
for Microsoft Dynamics NAV Data Migration to transform, import, and migrate all
the Customer‘s migrated data into the Test environment. The test of the data
migration is important for two main reasons:
To test the flow of the process in a controlled environment
To provide statistical data for estimating the time needed for a
complete data migration
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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Following this, the Customer Data Owners and Key Users will perform data
analysis of the solution, in accordance with the previously established Data
Migration Requirements. During DAT, the customer not only verifies the data
migrated but also validates that the data may be inquired upon, reported upon,
and transacted upon.
Also, the Application Consultant performs functional testing using the data
imported using the Data Migration scripts. Anomalies or issues discovered during
the testing process should be noted and testing should continue unless
precluded by the issue. This will allow the development consultant to address
issues more efficiently than addressing each issue as it arises. Once all data
anomalies and issues have been addressed and resolved, the data migration
programs are ready for user process testing.
Since the RapidStart Services for Microsoft Dynamics NAV Data Migration
provides application data validation, it is possible to minimize the amount of
testing and analysis needed after the first test data import. Nonetheless, it is
important that the functional testing should encompass every module within the
solution that will be dependent on the migrated data, including each application
entry/maintenance screen and process.
The Begin Development of Data Migration Scripts activity (3.9.1)
Microsoft Dynamics NAV does not support writing data directly into the database.
The only supported methods of data import are via RapidStart Services for
Microsoft Dynamics NAV Data Migration or via Dataports within Microsoft
Dynamics NAV.
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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Sure Step – the Deployment Phase and the RapidStart Services for
Microsoft Dynamics NAV
The Deployment phase is where all the efforts of the project team come together
for a successful transition to the new Microsoft Dynamics NAV solution. Key
activities in this phase include End User Training, Performance Testing and User
Acceptance Testing, and the actual cut-over to the new production environment.
Figure 8 Sure Step: The Deployment phase and RapidStart Services for Microsoft Dynamics NAV
The Execute User Acceptance Testing activity (4.6.1)
The purpose of this activity is to thoroughly test the setup and configuration of
the system and obtain User Acceptance sign-off.
Keep in mind that, even if the analysis determines that the tests were successful,
the customer may still request changes to the feature, data migration, or
integration process. Any changes requested beyond those needed to meet the
previously established pass criteria will need to be evaluated individually and
possibly brought to the attention of the Project Manager for a final determination.
If additional changes are requested, the Project Manager will initiate the change
request process and evaluate the impact to the overall project schedule. Changes
USING RAPIDSTART SERVICES FOR MICROSOFT DYNAMICS NAV AND THE MICROSOFT DYNAMICS SURE STEP
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made to the system will be subject to individual unit and function testing, and
may also require repetition of the Execute Process Testing, Execute Performance
Testing and Execute User Acceptance Testing activities prior to completion of the
Obtain Complete System Acceptance activity.
The Build Production Environments activity (4.7.1)
Data Packages can be used to apply the latest set of configuration changes.
The Final Data Migration to PROD activity (4.9.1)
The purpose of this activity is to migrate live data from the source or legacy
systems into the Production environment in preparation for the cut over and Go
Live. Migration of data from the source or legacy systems is the final critical phase
of the project and is the key to success as well as user adoption. Data migrated
into Production has to be timed accurately so as to ensure that users see the most
recent data when the system is available to them.
The effort is usually split into two phases:
Phase 1 – Initial migration of data into Production:
The initial migration of data into production is performed to avoid overloading
the systems over the go-live weekend and is typically done a week before the
actual go-live. This data typically includes static data.
Phase II – Final data migration into Production:
The final data migration is done over the weekend prior to go-live. Since most of
the initial data is loaded a week before go-live, the final data load will take into
account the data entered into the system after the initial data load. This concept
expedites the migration process and eliminates last minute glitches that can
jeopardize the cut over.
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