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Using Data To Drive Payments Innovation
Jim ThomasFounder & CEOItemize.com
May 15, 2013
First Manhattan Consulting Group
Fun with data for 25 years
Founder & CEOItemize
Payments industry fundamentally authorizes purchases and moves money.
Acquirer
Payments Network
Merchants / B2B Suppliers
Issuer
Issuer
FastLow costSimpleScalable
But what did they actually buy?
?Oops
Enhanced data services –separate rails for corporate receipts data
Acquirer
Payments Network
Merchants / B2B Suppliers
Issuer
Issuer
EDS
Enhanced data collection ‐seemed like a good idea 10 years ago
Then Now• Wire up major merchant POS
systems one by one• < 10% penetration in major
markets, limited momentum
• Purchase the data • Few merchants want to sell it
• One configuration choice: closed and rigid systems
• Semi‐structured open systems are more attractive
• Rely on high‐revenue cards to cost justify approach
• Needed for all customer types but cannot cost justify
EDS
Enhanced data services –separate rails for receipts data
Acquirer
Payments Network
Merchants / B2B Suppliers
Issuer
Issuer
Fast⌧Low cost⌧Simple⌧Scalable
Intertwining of shopping and banking ‐‐payments driving commerce
Mobile as the critical channel in the platform
Source: Microsoft
Consumers want receipt tools on their banking apps
Source: Accenture Consumer Mobile Payments Survey, April 2013
Figure 3. Consumers want receipt tracking and financial management toolsWhat other types of value add services would increase the usage of your phone as a payment device?
Ability to track receipts Better financial management tools
60%Accenture Report
April 2013
Receipts mgt. in the payments mobile serviceOnline eWalletIn Store
An alternative to Enhanced Data Systems for much of the market
Acquirer
Payments Network
Merchants / B2B Suppliers
Issuer
Issuer
FastLow costSimpleScalable
•• ReturnsReturns•• ClientsClients•• TaxesTaxes•• BudgetsBudgets
33ExpenseExpense
SubmissionSubmission•• WorkWork•• ClientsClients•• Income taxIncome tax•• VATVAT•• HSAHSA
44Assurance Assurance & Risk& Risk
•• WarrantiesWarranties•• ReturnsReturns•• InsuranceInsurance•• ComplianceCompliance
22Search &Search &ReportingReporting
Problems that receipt wallets solve for customers
•• Document imageDocument image•• Document dataDocument data•• Supplemental Supplemental datadata
11ReceiptReceiptStorageStorage
Time Money RiskEffort
ClientLevelOne
LevelTwo
LevelThree
LevelThree +
Corporate
Small Business
Consumer
Prepaid
• Tender Type • Payment
currency• Destination
address• Item category• Item brand• Item photo• VAT number• VAT details
Banks gain powerful intelligence
L3+ Includes
See The Elusive Total Spend View
360°• All tender types• All cards• All merchants• All items• All brands
Drive loyalty and offers with data
Receipts data
Offers 6x More
Effective
Recent launches in the USA.
Critical Success Factors
• Full view of spend• Detailed – item‐level information• Fast – seconds not minutes• Automated
• Easy for users• Scalable for banks
• Solves real problems
Firms in the Space
Jim ThomasFounder & CEO [email protected]+1.917.664.9133www.itemize.com
Questions and Answer Session
Thank you.
About Itemize –Putting receipts to work
• New York‐based receipts capture and management venture
• Enabling the payments and banking industry with purchase intelligence solutions
• Founded in 2010
• Led by senior payments and banking industry veterans
• For additional information please contact [email protected]