USER’S GUIDE

•IMPORTANT•SAVE THIS BOOKLET!

PROFESSIONALGRADE

COMMERCIALUPRO14T

Includes:• Safety Warnings• Warranty• Operating Instructions• Trouble Diagnosis

S I M P L Y A M A Z I N G ®

40337-02 RE

V B

Oreck Commercial: 1-800-336-0433Oreck: 1-800-989-4244

www.oreck.com

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INNOVATION IN CARPET AND FLOOR CARE

USER’S GUIDE

PROFESSIONALGRADE

COMMERCIALRELIANT 14RELIANT 18

EDIC SALES

Tel: (323) 660 - 1635Fax: (323) 667 - 0144

Email: sales@edic-usa.comWeb: www.edic-usa.com

Your EDIC vacuum cleaner is a product of precise engineer-ing. The motor bearings are permanently lubricated and should not be oiled. If you require additional information or have problems with your EDIC appliance, you may call EDIC Commercial Customer Service at:

EDIC: (323) 660 - 1653Please specify the model number and serial/code number which can be found on the data plate on the back of the vacuum. Save your sales or purchase slip. Should your EDIC appliance require warranty service in the U.S.A., present this slip to the Authorized Service Center as your proof of pur-chase date or, in Canada, call customer service.

EDIC: (323) 660 - 1653

Warranty

ORECK MANUFACTURING COMPANY: (Oreck ManufacturingCompany gives you the following limited warranty for this productonly if it was originally purchased for commercial use, not resale fromOreck or an Oreck Authorized Retail Dealer.)

Oreck will repair or replace, free of charge, to the original purchaser,any part that is found to be defective in material or workmanship withinone (1) year. This limited warranty applies to commercial use.

Drive belts, revolving brushes, disposable bags, and other parts subjectto normal wear are not covered by this limited warranty.

This limited warranty does not apply to any part subjected to accident,abuse, alteration, misuse, damage caused by fire or act of God, orthe use of voltages other than indicated on the serial number plate ofthis product or service of this product by other than Oreck or anOreck Factory Authorized Service Center.

Oreck does not authorize any person or representative to assume orgrant any other warranty obligation with the sale of this product.

Oreck’s limited warranty is valid only if you retain proof of purchasefrom Oreck or an Oreck Authorized Retail Dealer for this product. Ifyou purchase this product from any other source, your purchase is“AS IS,” which means Oreck grants you no warranty, and that you,not Oreck, assume the entire risk of the quality and performance of thisproduct, including the entire cost of any necessary servicing or repairsof any defects.

Oreck’s liability for damages to you for any costs whatsoever arisingout of this statement of limited warranty shall be limited to the amountpaid for this product at the time of original purchase. Oreck shall notbe liable for any direct, indirect, consequential or incidental damagesarising out of the use or inability to use this product.

Some states do not allow the exclusion or limitation of incidental orconsequential damages, so the above limitation or exclusion may notapply to you.

ALL EXPRESSED AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTYPERIOD, AND NO WARRANTIES, WHETHER EXPRESS ORIMPLIED, WILL APPLY AFTER THIS PERIOD.

Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also haveother rights which vary from state to state.

Troubleshooting Guide

WARNING: Unplug cord from electrical outletbefore servicing.

PROBLEM POSSIBLE SOURCE AREAS TO CHECK

Whenever calling, please be sure to have your model and serialnumber from data plate.

FOR SERVICE CALLOreck Commercial: 1-800-336-0433

Oreck: 1-800-989-4244

ALL OTHER SERVICING SHOULD BE DONE BY ANORECK AUTHORIZED SERVICE CENTER.

VACUUM MOTOR IS OFF

BRUSH MOTOR IS OFF

RED LIGHT ON

RED & GREEN LIGHT ON

FULL BAG INDICATOR

FLASHES

LOW SUCTION

POOR PICK UP

Not plugged in properly.

No electricity in walloutlet.Switch in off position.

Sensor temperaturetoo high.

Faulty switch.

Not plugged in properly.

Handle in upright position.

Wand not installedproperly.

Brush motor obstructed.

Brush drive belt broken.

Dust bag full.Hose and wandblocked.Power brush inletblocked.Inlet filter blocked.

Deflector port sealingin top of housing.Dust bag full.Full bag indicatorflashes.Wand not installedproperly.Brush not adjustedcorrectly.

Brush worn.

Be sure plug is firmlyplugged into wall outlet.Check electrical source(fuse or circuit breaker).Position switch to onposition.Check for air obstruction.Let the motor cooldown.Replace switch.Return to ServiceCenter for repair.Be sure plug is firmlyplugged into wall outlet.Activate foot pedal tolower handle to engagebrush motor switch.Remove and re-installwand per instructions(page 5).Unplug machine andinspect for obstruction.Return to ServiceCenter for repair.Return to ServiceCenter for repair.Replace dust bag.Inspect for obstruction.

Inspect for obstruction.

Clean or replace inlet filter.Check for free movement.Replace dust bag.See “Dust Full BagIndicator Flashes”.Re-install wand.

Adjust brush heightknob to conform tocarpet thickness (pile).Return to ServiceCenter for repair.Replace brush.

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EDIC MANUFACTURING COMPANY: (EDIC Manufacturing Company gives you the following limited warranty for this product only if it was originally purchased for commercial use, not resale from EDIC or an EDIC Authorized Retail Dealer.) EDIC will repair or replace, free of charge, to the original pur-chaser, any part that is found to be defective in material or workmanship within one (1) year. This limited warranty ap-plies to commercial use. Drive belts, revolving brushes, dis-posable bags, and other parts subject to normal wear are not covered by this limited warranty.This limited warranty does not apply to any part subjected to accident, abuse, alteration, misuse, damage caused by fire or act of God, or the use of voltages other than indicated on the serial number plate of this product or service of this product by other than EDIC or an EDIC Factory Authorized Service Center. EDIC does not authorize any person or rep-resentative to assume or grant any other warranty obligation with the sale of this product. EDIC’s limited warranty is valid only if you retain proof of purchase from EDIC or an EDIC Authorized Retail Dealer for this product. If you purchase this product from any other source, your purchase is “AS IS,” which means EDIC grants you no warranty, and that you, not EDIC, assume the entire risk of the quality and performance of this product, including the entire cost of any necessary servicing or repairs of any defects. EDIC’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase. EDIC shall not be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.ALL EXPRESSED AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTYPERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

For service call EDIC: (323) 660 - 1635

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EDIC Professional Grade Commercial Upright is one

Disposable paper filter dust bags play a very important role in the ef-ficiency of your EDIC vacuum cleaner. The purpose of the paper bag is to trap dirt, but at the same time it must be porous enough to allow air to pass through. If the paper bag becomes clogged, no air can pass through the cleaner and cleaning cannot take place, regard-less of the cleaner’s power. Increase the CLEANING POWER of your vacuum cleaner by changing the bag often. To keep your cleaner operating at maximum efficiency, change the dust bag frequently. DO NOT OVER FILL DUST BAG. Be sure the disposable paper fil-ter dust bag is installed properly. All paper dust bags are not the same. Your EDIC recommended disposable dust bags have been designed to be used with the EDIC vacuum cleaner. Using bags other than EDIC recommended disposable bags will affect the cleaning ability of your cleaner and could cause damage to it.

For service call EDIC: (323) 660 - 1635