User’s instructions m-series (Micro) IN-mcontent.widexpro.com/images/ProductLit/CIB117.pdf · 3 The hearing aid and accessories shown in these instructions may not look the same

User’s instructions m-series (Micro)

IN-m

Behind-the-ear

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The hearing aid and accessories shown in these instructions may not look the same as the ones you have. We furthermore reserve the right to make any changes considered necessary.

Hearing aids and their accessories should not be disposed of with normal household waste. Please consult your national Widex distributor for advice on how to dispose of your hearing aid.

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ContentsYour new hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Ear-set solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

The battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Inserting the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Changing the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . 13Possible settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Automatic adjustment of loudness. . . . . . . . . . . . . . . . . . . . 15Listening programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Switching between the available listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Hearing aid with an earmold . . . . . . . . . . . . . . . . . . . . . . . . . . 20Placement in/on the ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25The microphone openings . . . . . . . . . . . . . . . . . . . . . . . . . 25The earmold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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Hearing aid with an Instant ear-tip . . . . . . . . . . . . . . . . . . . . 29Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Placement on/in the ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34The microphone openings . . . . . . . . . . . . . . . . . . . . . . . . . 34The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Changing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Tubing and ear-tip size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Hearing aid with a Custom ear-tip . . . . . . . . . . . . . . . . . . . . . 41Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Placement in/on the ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45The microphone openings . . . . . . . . . . . . . . . . . . . . . . . . . 45The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

If the tubing needs to be changed . . . . . . . . . . . . . . . . . . . . 47In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

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Your new hearing aid

Thank you for choosing a Widex hearing aid. This is a hearing aid that allows you to be part of the process of tailoring the sound to your individual hearing loss and lifestyle requirements.

We hope you will be pleased with your new Widex hearing aid.

All illustrations in this booklet show a right-ear hearing aid. Unless otherwise stated, the same principles apply to the left ear.

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GeneralEar-set solutions

Several ear-set solutions are available for your hearing aid. Below, your hearing care professional can check off the type of ear-set tip chosen for you.

Unless otherwise indicated, the information provided in this booklet applies to all three types of ear-set solu-tion. In addition to the general instructions, please be sure to read the sections that apply to your specific ear-set solution.

� Earmold � Instant ear-tip � Custom ear-tip

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The hearing aid

The illustration below shows the hearing aid without any of its other parts (for example tubing and tip).

1. Microphone openings, where the sound enters the hearing aid.

2. Program button is available on some models. It allows you to choose between different listening programs. If you have a remote control for your hearing aid, the hearing aid does not include a program button.

3. On/off function, which is integrated into the battery drawer (see page 14).

4. Nail grip on the battery drawer for easy opening.

1.

2.

3.

4.

1.

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GeneralThe battery

The recommended battery type for your hearing aid is:

Zinc Air battery type 10

To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations re-garding disposal of used batteries on the battery pack. To ensure proper battery function, do not use batteries past the expiration date. The battery life will depend on a number of factors, such as the setting of your hearing aid, how many hours you use it daily and the listening environments in which you use it.

Inserting the batteryBefore inserting a new battery in your hearing aid, remember to remove the adhesive tab. Once the tab has been removed, the battery will start func-tioning after a few seconds. Do not

use batteries on which there is a sticky residue from the tab or other unwanted substance.

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Use the nail grip to gently swing the battery drawer outwards. Do not press the battery drawer beyond the open position.

Place the battery in the drawer so that the small plus (+) sign on the battery is facing in the direction indicated by the small plus (+) sign printed on the round battery holder. You can use the provided battery magnet to steer the battery into place. If the battery drawer does not close easily, the battery is incorrectly inserted.

Always place the battery in the actual battery drawer as illustrated and not in the open space inside the hearing aid.

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GeneralChanging the battery

If you hear four beep-tones from your hearing aid, it is an indication that the battery is nearly exhausted. Once the battery is totally exhausted, the hearing aid will be completely silent. Exactly how long the hearing aid will function after the beep-tones varies from one case to another. We recommend that you always have a spare battery with you.

For adjustment of the beep-tone level or disabling of the function, please consult your hearing care profes-sional.

Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, which could damage the hearing aid. When changing batteries, it is a good idea to hold the hearing aid over a table or a carpet, in case you drop the hearing aid or battery.

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Your hearing aid may be provided with a battery drawer without a nail grip, which means that you need a tool to open the battery drawer. This type of drawer can be a good choice if the hearing aid is worn by a child. A special tool for opening the drawer will be included with this drawer (see the illustration).

Open the battery drawer as il-lustrated.

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GeneralTurning the hearing aid on and off

The battery drawer of your hearing aid also functions as the on/off switch. The hearing aid is turned on when a battery is inserted correctly and the battery drawer is completely closed.

The hearing aid is turned off when the battery drawer is open.

Please remember to switch the hear-ing aid off when it is not in use. Re-move the battery if the hearing aid will not be used for several days.

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Possible settingsYour hearing aid can be set to start up in two different ways: In the standard start-up setting your hearing aid may whistle slightly while you place it on the ear. An al-ternative is a setting where the hearing aid actively suppresses whistling while it is being placed on the ear. Together with your hearing care professional you can choose the start-up setting that suits your needs best.

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GeneralAutomatic adjustment of loudness

The hearing aid adjusts loudness automatically in ac-cordance with your sound environment. You do not have to think about adjusting the volume – it happens quite automatically.

Important: If the volume in your hearing aid is too loud or too weak, or if the reproduced sounds are distorted, or you would like any further information, consult your hearing care professional.

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Listening programsYour hearing aid may be provided with several listen-ing programs optimized for different listening situa-tions. Your hearing care professional can help you se-lect the programs that are of use to you. If your needs change over time, the combination of listening pro-grams can be changed. In these user’s instructions, the hearing care professional should list the listening pro-grams that are available in your hearing aid (see next page).

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General

Listening programs

Description Chosen program position:

Master Standard program

Acclimati-zation

Acclimatization program

Music Music program

TV TV program

Comfort Attenuates background noise

Audibility Extender

Makes high-frequency sounds audible

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Switching between the available listening programsIf the hearing aid is provided with a program button, you can switch between the programs by pressing this button at the bottom of the hearing aid.

Each time you switch to another program, you will hear beep-tones. The beeps tell you which program you have chosen:

Program 1: One brief beep

Program 2: Two brief beeps

Program 3: Three brief beeps

(depending on hearing aid model)

Some hearing aid models may be pro-vided with a remote control. If your hearing aid has a remote control, please refer to the user’s instructions for the re-mote control.

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GeneralThe number of different beeps depends on how many

programs you - together with your hearing care profes-sional - have chosen to have in your hearing aid. The se-lected listening programs are numbered 1-3.

If you – in consultation with your hearing care profes-sional – decide on other combinations of programs lat-er, these can be written on the blank forms found at the back of these instructions.

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Hearing aid with an earmold

An ear-set consists of three parts:

1. Earhook

2. Tubing

3. Earmold

3a. Sound bore

3b. Vent

1.

2.

3.

3a.

3b.

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Earmold

Placement in/on the earFirst insert the earmold in the ear canal while holding the lower part of the tubing. It may help to pull the out-er ear backwards and upwards with the opposite hand.

Right ear seen from be-hind.

Right ear seen from the side. The arrows show where to hold the earmold and pull the ear.

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Once the earmold has been inserted, place the hearing aid itself behind the ear, so that the hook rests comfort-ably on the ear, close to your head.

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Earmold

RemovalFirst remove the hearing aid itself from its position behind the ear. Carefully pull the earmold out of the ear canal, while hold-ing the lower part of the tubing. If it is difficult, it

may help to try to move the earmold carefully from side to side while pulling it out. It may also help to pull the outer ear backwards and upwards with the oppo-site hand.

The arrow shows where to hold the tubing.

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CleaningThe following cleaning accessories are available for your hearing aid:

1. Wax removing tool

2. Soft cloth

Contact your hearing care professional if you need ad-ditional supplies of cleaning accessories.

1. 2.

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Earmold

The hearing aidNever clean your hearing aid with water or cleaning solutions. Instead, clean your hearing aid with the soft cloth (no. 2) after use.

The microphone openingsUse the wax removing tool (no.1) to clean the microphone open-ings. Pass the wax removing tool straight through the openings. If you feel resistance, withdraw the tool and try again. Use only the recommended wax removing tool.

When the hearing aid is not in use, it is a good idea to leave the battery drawer open, so as to ventilate the hearing aid and allow it to dry.

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The earmoldMake sure that the earmold is clean and free of earwax and moisture. If the vent is plugged, clear the openings with the wax removing tool.

Never use alcohol or other cleaning solutions to clean your earmold. Contact your hearing care professional for further instructions on the care and maintenance of your earmold.

Please note:

• To replace the tubing if it becomes slack, stiff, yellow or cracked, consult your hearing care professional.

• If the earmold no longer fits your ear, contact your hearing care professional. The earmold may need to be changed or adjusted.

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Earmold

In case of malfunction

If the hearing aid is dead, it could be because:

• The hearing aid is not turned on. Make sure that the battery drawer is closed.

• The battery is dead or does not work. Insert a new bat-tery. Make sure the battery is placed correctly.

• The sound bore of the earmold is blocked. Clean the blocked sound bore.

If the hearing aid volume is not powerful enough, it could be because:

• The battery is nearly exhausted. Insert a new battery. • The sound bore of the earmold is blocked. Clean the

blocked sound bore.• Your ear is blocked by earwax. Contact your ENT doc-

tor/physician.• Your hearing may have changed. Contact your hear-

ing care professional.

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If the hearing aid whistles continuously, it could be because:

• Your ear is blocked by earwax. Contact your ENT doc-tor/physician.

• The tubing is broken or is yellow and stiff. Contact your hearing care professional.

• The tubing often comes off the hearing aid hook. Con-tact your hearing care professional.

• The hook is cracked. Contact your hearing care profes-sional.

• The earmold is not correctly placed in your ear canal. Take the earmold out and reinsert it.

• The earmold fit is too loose. Contact your hearing care professional.

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Instant ear-tip

Hearing aid with an Instant ear-tip

An ear-set consists of three parts:

1. Hook with tubing

2. Anchor

3. Instant ear-tip

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Right/left identificationThe ear-set is available in five different lengths for the right and left ear, respectively. The individual size is printed on the ear-set. Red print indicates that it is for the right ear and blue print that it is for the left ear.

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Instant ear-tip

Placement on/in the earFirst place the hearing aid behind the ear, so that the hook and tubing rest comfortably on the ear, close to your head. Then insert the ear-tip in the ear canal while holding the lower part of the tubing. Lastly, make sure that the anchor is positioned correctly. It should rest at the opening of the ear canal and secure the position of the ear-tip as well as the entire ear-set. Remember to check at regular intervals that the hearing aid and the ear-set are positioned correctly.

We do not recommend wearing the hearing aid with-out the anchor for the Instant ear-tip solution. If the hearing aid is not secured with the anchor, there is a risk of loosing the hearing aid.

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RemovalFirst remove the hearing aid itself from its position behind the ear. Carefully pull the ear-tip out of the ear canal, while holding the lower part of the tubing.

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Instant ear-tip



2. Soft cloth

3. Cleaning thread


1. 2.

3.

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Instant ear-tip

The ear-setMake sure that the ear-set is clean and free of earwax and moisture. Otherwise the ear-tip may come off.

Wipe the ear-set with the soft cloth at regular intervals. Never use alcohol or other cleaning solutions to clean the ear-set.

Contact your hearing care professional for specific in-structions on the care and maintenance of your ear-set and instant tip.

Changing the ear-setThe life of an ear-set is individual and depends on a number of factors, such as how much the hearing aid is used and the type of earwax produced in the ear. Con-sult your hearing care professional regarding a sched-ule of replacement/maintenance.

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Tubing and ear-tip sizeThe ear-set must fit your ear exactly. It is important to choose the correct tubing length and ear-tip size in or-der to ensure a good and comfortable fit. Furthermore, the anchor must be trimmed to fit your ear canal com-fortably. Your hearing care professional will choose the correct size for you, and provide instructions regarding adjustment and future replacements. In these user’s in-structions, your hearing care professional can circle the sizes selected for you (see page 37).

Choice of tubing: The tubing is available in five differ-ent lengths for the right and left ear, respectively. It is important to choose the correct one in order to ensure a good and comfortable fit. The tubing must not be uncomfortably short or so long that it is too loose.

Choice of ear-tip: The ear-tip is available in four sizes. It is important to choose the correct one in order to en-sure a good and comfortable fit. The ear-tip must be positioned comfortably in the ear canal.

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Instant ear-tip

The anchorTo secure the position of the ear-tip in your ear canal, we have made a loose anchor to be adjusted to your ear.

The anchor loop has the correct size when it supports the position of the ear-tip in the ear canal, and the ear-set sits securely in and on the ear.

Your hearing care professional should provide the nec-essary instruction if this is indicated.

Circle the sizes selected for your ear-set.

Left ear (blue) Right ear (red)

ear-tip tubing ear-tip tubing

1S 1L 1 1S 1L 1

2S 2L 2 2S 2L 2

3 3

4 4

5 5

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Please note:

• It is important to wipe the ear-set thoroughly with a soft cloth and keep it clean of wax, etc. Otherwise, the ear-tip may come off.

• To replace the ear-set if one of the ear-set elements becomes slack, stiff, yellow or cracked, consult your hearing care professional.

• Have the ear-tip replaced if it no longer fits your ear, for example if your ear canal size has changed or the ear-tip becomes broken.

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Instant ear-tip





• The sound outlet of the ear-tip is blocked. Clean/ or re-place the ear-tip. If necessary, replace the entire ear-set.


• The battery is nearly exhausted. Insert a new battery. • The sound outlet of the ear-tip is blocked. Clean/ have

the ear-tip, or if necessary, the entire ear-set re-placed.

• Clean or replace the ear-tip. If necessary, replace the entire ear-set.


• Your hearing may have changed. Contact your hear-ing care professional.

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• The tubing is broken or is yellow and stiff. Contact your hearing care professional for replacement.

• The hook is cracked. Contact your hearing care profes-sional for replacement.

• The ear-tip is not correctly placed in your ear canal. Take the ear-tip out and reinsert it.

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Custom ear-tip

Hearing aid with a Custom ear-tip

An ear-set consists of two parts:

1. Hook with tubing

2. Custom ear-tip with an extraction cord

2.

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Right/left identificationThe ear-set is marked with red or blue print. Be sure to use the ear-set with red print with the right-ear hearing aid and the ear-set with blue print with the left-ear hearing aid.

The ear-tip has ”Widex” printed on it. Red print indicates that it is for the right ear and blue print that it is for the left ear.

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Custom ear-tip

Placement in/on the earFirst insert the Custom ear-tip in the ear canal while holding the lower part of the tubing. It may help to pull the outer ear backwards and upwards with the oppo-site hand.

Once the Custom ear-tip has been inserted, place the hearing aid itself behind the ear, so that the hook and tubing rest comfortably on the ear, close to your head.

RemovalFirst remove the hearing aid itself from its position behind the ear. Then, carefully pull the Custom ear-tip out of the ear canal by means of the extraction cord. Do not pull the tubing to remove your hearing aid or ear-tip.

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2. Soft cloth

3. Cleaning thread


1. 2.

3.

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Custom ear-tip




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The ear-setMake sure that your ear-set is clean and free of earwax and moisture. Use a soft cloth to wipe the ear-set at regular intervals. If the ear-set tubing is plugged, it must be cleaned. Consult your hearing care profession-al regarding the recommended procedure. Never at-tempt to disconnect the ear-tip from the tubing. Never use alcohol or other cleaning solutions to clean the ear-set.

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Custom ear-tip

If the tubing needs to be changedThe process involved in changing the tubing for Cus-tom ear-tip solutions requires experience and the ap-propriate tools. Therefore we recommend that you contact your hearing care professional if the tubing needs replacement. Do not attempt to make any changes on your own.

Please note:

• If the ear-set tubing becomes slack, stiff, yellow or cracked, it must be replaced. Please contact your hearing care professional for help with this. Never at-tempt to exchange any part of the ear-set yourself.

• If the Custom ear-tip no longer fits your ear, contact your hearing care professional. The Custom ear-tip may need to be changed or adjusted.

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• The sound outlet of the ear-tip is blocked. Clean the ear-tip and tubing. See page 58 for detailed instructions.


• The battery is nearly exhausted. Insert a new battery. • The sound outlet of the ear-tip is blocked. Clean the ear-

tip and tubing. See page 58 for detailed instruc-tions.


• Your hearing may have changed. Contact your hear-ing care professional.

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Custom ear-tip



• The tubing is broken. Contact your hearing care pro-fessional to have the tubing replaced.

• The tubing is yellow and stiff. Contact your hearing care professional to have the tubing replaced.

• The hook is cracked. Contact your hearing care profes-sional to have the tubing replaced.

• The ear-tip is not correctly placed in your ear canal. Take the ear-tip out and reinsert it.

• The ear-tip fit is too loose. Contact your hearing care professional.

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Caring for your hearing aid

With proper care, your hearing aid will give you years of reliable service. Here are some things you can do to prolong the life of your hearing aid:

• Switch your hearing aid off when it is not in use. Should you not use it for several days, take out the battery to avoid battery leakage.

• Treat your hearing aid as the valuable object it is: with care. When your hearing aid is not in use, keep it in its case in a cool, dry location where it cannot be reached by children or pets.

• When not in use, do not expose your hearing aid to extreme temperatures or high humidity.

• In environments with high humidity (including that created by heavy perspiration), a drying kit may be used daily to reduce the amount of moisture inside the hearing aid. See the instructions enclosed with the drying kit.

• Do not wear your hearing aid in the shower or swim-ming, or when using a hair dryer, hair spray, or other sprays or gels such as suntanning crème/lotion.

• Never try to open or repair the hearing aid yourself.

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General• Do not wear your hearing aid during x-ray, MRI scans,

CT scans, short-wave diathermy, or similar radiation treatments and never place your hearing aid in a mi-crowave oven. These are some of the types of radia-tion that can damage your hearing aid. Radiation from, for example, room surveillance equipment, burglar alarms and cellular telephones is weaker and will not damage your hearing aid but may create in-terference.

• Widex hearing aids are not certified for use in mines or other areas with explosive gases.

• To maintain the proper shape of the ear-set, be care-ful not to twist or squeeze it out of shape when your hearing aid is placed in the case. The below illustra-tion shows two hearing aids with Instant ear-tips.

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Good advice

• You may notice increased accumulation of earwax with hearing aid usage. Contact your physician/ENT doctor if you suspect that a plug of earwax has accu-mulated in your ear. Earwax may not only reduce your own hearing but also the effect of the hearing aid considerably. It is a good idea to ask your physi-cian to clean your ears a couple of times a year.

• Please be sure to keep the hearing aid and its parts and accessories out of the reach of children, who might place them in their mouths. Also keep batter-ies out of children’s reach and discard used batteries carefully. Do not change batteries in front of children and do not let them see where you keep your supply.

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General• Never put a battery in your mouth for any reason as

you may risk swallowing it. In case of ingestion, con-tact your physician immediately and the 24 Hour Na-tional Battery Hotline at: 1-202-625-3333. The hear-ing aid is made of modern non-allergenic materials. Still, in rare cases skin irritation can occur. If you no-tice skin irritation in or around your ear or ear canal, contact your hearing care professional.

• Please be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear. Therefore, we rec-ommend that you remove the entire hearing aid from your ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect your hearing aid and all its parts as required. If an infection occurs, you should seek medical attention and con-tact your hearing care professional for advice on how to disinfect the various hearing aid parts. Do not un-der any circumstances use alcohol, chlorine or similar substances to clean your hearing aid and its parts.

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Listening programs



Acclimatization Acclimatization program

Music Music program

TV TV program


Audibility Extender


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General

Listening programs



Acclimatization Acclimatization program

Music Music program

TV TV program


Audibility Extender


¡9 514 0095 041l¤ Printed by HTO / 2010-07 9 514 0095 041 #02¡#02y¤

Reorder # CIB117/0710

Documents

User’s instructions m-series (Micro) IN-mcontent.widexpro.com/images/ProductLit/CIB117.pdf · 3 The hearing aid and accessories shown in these instructions may not look the same