USER MANUAL - Welcome to Wycom

Wycom Systems

USER MANUAL

OMNIPREMIER MPSPREMIER PLUSPREMIER

Date: 12/22/07 1:31 PM

File Status: Release

File Source: [WYCOM DOC]\\premier-omni-usermanual-6.869-20071218.doc

PREMIER\PREMIER PLUS\OMNI USER MANUAL 12/22/2007 1:33 PM

[WYCOM DOC]\\premier-omni-usermanual-6.869-20071218.doc 2

TABLE OF CONTENTS

1. INTRODUCTION .............................................................................................................................................. 6

2. HARDWARE/ELECTRONICS ........................................................................................................................ 6

3. KEY SWITCH SUMMARY .............................................................................................................................. 7

3.1 PREMIER SWITCH/FUNCTION SUMMARY .................................................................................................... 73.2 OMNI SWITCH/FUNCTION SUMMARY ........................................................................................................... 7

4. INSTALLATION................................................................................................................................................ 8

4.1 HARDWARE INSTALLATION ........................................................................................................................... 84.1.1 Emulation (KEYBOARD:S,E) ............................................................................................................... 84.1.2 Hardware/Input Parallel Port (KEYBOARD:S,H) ............................................................................... 84.1.3 Password Setup (KEYBOARD:S,P) ...................................................................................................... 9

4.2 CONFIGURE WYCOM UNIT FOR NETWORK INPUT (KEYBOARD:S,N,C) .................................................. 94.3 PING THE WYCOM UNIT........................................................................................................................... 104.4 PRINT A TEST PAGE FROM THE WYCOM TO A PARALLEL PRINTER (KEYBOARD: S,T,S,T)........................... 104.5 SET UP QUEUES ON THE WYCOM UNIT..................................................................................................... 114.6 SET UP QUEUES ON YOUR WORKSTATION OR SERVER ................................................................................... 114.7 TEST YOUR WORKSTATION OR SERVER QUEUE OUTPUT................................................................................ 11

5. WORKSTATION/SERVER QUEUE SETUP ............................................................................................... 12

5.1 WINDOWS 95/98 QUEUE SETUP................................................................................................................... 125.1.1 Add a New Windows Network Printer (SMB/Lan Manager) .............................................................. 125.1.2 Test your workstation or server queue output..................................................................................... 12

5.2 WINDOWS 2000/XP QUEUE SETUP.............................................................................................................. 145.2.1 Add a New Windows Network Printer (RAW TCP / JetDirect)........................................................... 145.2.2 Test your workstation or server queue output..................................................................................... 14

5.2.2.1 Example : Windows 2000/XP Net-to-Parallel (Direct TCP to Parallel) .......................................................... 155.2.2.2 Example : Windows 2000/XP Net-to-net (Direct TCP to Direct TCP) ........................................................... 15

5.3 AS400 QUEUE SETUP .................................................................................................................................. 175.3.1 Enable Advanced Functions at the Printer – Parallel Printers Only ................................................. 175.3.2 Add a AS400 Print Queue ................................................................................................................... 17

5.3.2.1 Add a AS400 Print Queue using RAW (direct) TCP to the printer ................................................................. 185.3.3 Add a AS400 LPR Remote Print Queue .............................................................................................. 205.3.4 Test your workstation or server queue output..................................................................................... 20

5.4 HP/UX QUEUE SETUP ................................................................................................................................. 205.4.1 Add the WYCOM UNIT hostname to your HP/UX system.................................................................. 205.4.2 Add a HP/UX Print Queue.................................................................................................................. 21

5.4.2.1.1 Add a Remote Printer/Plotter” in HP/UX using “sam”............................................................................. 215.4.2.1.2 Add a Remote Printer/Plotter” in HP/UX using the command line programs .......................................... 215.4.2.1.3 Note on using the “lpadmin” command: ................................................................................................... 215.4.2.1.4 Test the new remote printer ...................................................................................................................... 22

5.5 NOVELL QUEUE SETUP (NDPS) .................................................................................................................. 235.5.1 Test your workstation or server queue output..................................................................................... 23

5.6 VMS QUEUE SETUP..................................................................................................................................... 245.6.1 VMS Resources ................................................................................................................................... 26

5.7 LINUX/UNIX QUEUE SETUP ......................................................................................................................... 275.7.1 Create a remote LPR printer .............................................................................................................. 27

5.7.1.1 /etc/printcap example....................................................................................................................................... 275.7.1.2 /etc/hosts example............................................................................................................................................ 27



5.7.2 Test your workstation or server queue output..................................................................................... 27

6. WYCOM ADMIN WEB INTERFACE (NETWORK-TO-NETWORK PRINTING)............................... 28

6.1 LOGGING INTO WYCOM ADMIN................................................................................................................... 286.2 WYCOM ADMIN MAIN SCREEN.................................................................................................................... 286.3 MANAGING PRINTERS.................................................................................................................................. 296.4 ADDING A PRINTER...................................................................................................................................... 30

6.4.1 Create Printer Screen ......................................................................................................................... 316.4.2 Queue-based printing.......................................................................................................................... 32

6.4.2.1 Example: Queue-based printing with two printers........................................................................................... 336.4.2.2 Example : Windows 2000/XP Queue based printing....................................................................................... 34

6.5 DELETING A PRINTER................................................................................................................................... 356.6 SAVING YOUR PRINTER CONFIGURATION .................................................................................................... 356.7 RESTORING YOUR PRINTER CONFIGURATION............................................................................................... 35

7. SETUP AND CAPTURE MENU OVERVIEW............................................................................................. 36

Description.................................................................................................................................................................... 367.1.1 Capture Files (KEYBOARD:S,C)........................................................................................................ 37

7.1.1.1 Configure Networking before capturing files .................................................................................................. 377.1.1.2 Capture Main Menu......................................................................................................................................... 377.1.1.3 “Volume Init Needed” Screen ......................................................................................................................... 387.1.1.4 Capturing Data (KEYBOARD:S,C,1-8) .......................................................................................................... 397.1.1.5 Capture Compatibility Check (KEYBOARD:S,C,1-8).................................................................................... 407.1.1.6 Capture Results Display (KEYBOARD:S,C,R) .............................................................................................. 407.1.1.7 Send Captured files to WYCOM ..................................................................................................................... 41

7.1.1.7.1 Accessing captured files using SMB (Windows Networking) .................................................................. 417.1.1.7.2 Send Captured Files Directly to WYCOM via the Internet ...................................................................... 417.1.1.7.3 Upload using an alternate FTP server (KEYBOARD:S,C,M) ................................................................. 41

7.1.1.8 Capture Format (KEYBOARD:S,C,F) ............................................................................................................ 42

8. WYCOM CONNECT/UPDATE ..................................................................................................................... 43

8.1 FIREWALL CONFIGURATION ......................................................................................................................... 438.1.1 Version Management (KEYBOARD:S,V)............................................................................................ 43

8.1.1.1 Upgrade the WYCOM UNIT via the Network (Internet) ................................................................................ 438.1.1.1.1 Connect not Allowed ................................................................................................................................ 458.1.1.1.2 No update required.................................................................................................................................... 458.1.1.1.3 A typical update ........................................................................................................................................ 458.1.1.1.4 Out of space .............................................................................................................................................. 45

8.1.1.2 Select Version.................................................................................................................................................. 468.1.1.2.1 Selecting a Version ................................................................................................................................... 46

8.1.1.3 Delete Version ................................................................................................................................................. 478.1.1.3.1 Deleting a Version .................................................................................................................................... 47

8.1.2 Wycom Connect (KEYBOARD:S,W)................................................................................................... 488.1.2.1 Wycom Connect Enable (KEYBOARD:S,W,E,Y,<ENTER>) ....................................................................... 488.1.2.2 Wycom Connect Disable (KEYBOARD:S,W,D)............................................................................................ 488.1.2.3 Wycom Connect Errors ................................................................................................................................... 49

8.1.3 Service Setup (KEYBOARD:S,Z) ........................................................................................................ 49

9. LCD USER INTERFACE (KEYBOARD) ..................................................................................................... 50

9.1 CHECK NUMBER SETUP (KEYBOARD:C) .................................................................................................. 509.2 KEYBOARD CHECKS .................................................................................................................................... 51

9.2.1 Blank Check Maker Interface (KEYBOARD:K,B) .............................................................................. 519.2.2 Manual Checks (KEYBOARD:K,M) ................................................................................................... 52

9.2.2.1 WYCOM UNIT Manual Check User Interface ............................................................................................... 539.2.2.1.1 WYCOM UNIT Manual Check User Interface......................................................................................... 539.2.2.1.2 WYCOM UNIT Manual Data Entry......................................................................................................... 53

9.2.2.2 WYCOM UNIT Manual Report User Interface............................................................................................... 55



9.2.2.2.1 Generating a Manual Report ..................................................................................................................... 569.2.2.2.2 Clearing a Manual Report ......................................................................................................................... 56

9.2.2.3 Manual Check Page Composition.................................................................................................................... 569.2.2.4 Manual Mode OFFLINE Signer (KEYBOARD:K,M,<position>,<count>).................................................... 579.2.2.5 Manual Report ................................................................................................................................................. 57

10. IMAGE ARCHIVING.................................................................................................................................. 58

10.1 OVERVIEW................................................................................................................................................... 5810.2 DATA TRANSFER FROM WYCOM UNIT TO WINDOWS WORKSTATION ...................................................... 5810.3 INSTALLATION ............................................................................................................................................. 59

10.3.1 Create the transfer directory on a Microsoft Workstation.................................................................. 5910.3.2 Create a “wycom” user ...................................................................................................................... 5910.3.3 Enable FTP on the Windows workstation........................................................................................... 6010.3.4 Create the transfer directory............................................................................................................... 6010.3.5 Install IIS............................................................................................................................................. 6010.3.6 Configure the FTP Server ................................................................................................................... 6210.3.7 Test the FTP Server ............................................................................................................................ 6310.3.8 Install the Wycom conversion program .............................................................................................. 6310.3.9 Enable Image Archiving on the WYCOM UNIT ................................................................................. 64

10.4 USING ARCHIVED IMAGES ............................................................................................................................ 6510.4.1 Viewing images ................................................................................................................................... 6510.4.2 Description of directories ................................................................................................................... 6510.4.3 Disabling, Enabling and Exiting the conversion program ................................................................. 6510.4.4 Image Archive Troubleshooting.......................................................................................................... 66

10.4.4.1 Files transferred, but PDF files are not generated ....................................................................................... 66

11. COMPATIBILITY ....................................................................................................................................... 67

11.1 COMMUNICATION PROTOCOLS SUPPORTED .................................................................................................. 6711.2 COMMUNICATION PROTOCOLS NOT SUPPORTED......................................................................................... 6811.3 SYSTEM RELATED ANSWERS ....................................................................................................................... 68

11.3.1 LINUX/UNIX....................................................................................................................................... 6811.3.2 Windows Computers ........................................................................................................................... 6811.3.3 Windows Computers on a Novell Network.......................................................................................... 6811.3.4 Novell Networks .................................................................................................................................. 6811.3.5 AS400 .................................................................................................................................................. 6811.3.6 THE UNKNOWN SYSTEM ................................................................................................................. 6911.3.7 Printer Support ................................................................................................................................... 69

12. Q&A ............................................................................................................................................................... 69

I have an Elite, will the WYCOM UNIT work for me?................................................................................................ 69How is the WYCOM UNIT defined on the Network?.................................................................................................. 69How is the WYCOM UNIT Managed? ........................................................................................................................ 69Why is Windows networking preferred with Windows computers?............................................................................. 69Is the WYCOM UNIT compatible with HP's jet admin utility? ................................................................................... 69If the customer has an external jet direct installed, will the IP address be the same for the WYCOM UNIT?............. 69Do I need a print server with the WYCOM UNIT? ...................................................................................................... 69Is the WYCOM UNIT the same a HP Jet Direct?......................................................................................................... 70Does the WYCOM UNIT support IP printing? ............................................................................................................ 70Does the WYCOM UNIT support (Novell) NDPS printing?........................................................................................ 70Does the WYCOM UNIT support (Novell) Queue based printing? ............................................................................. 70The WYCOM UNIT takes a long time to start printing when I sent a large print job. Why?...................................... 70Is the WYCOM UNIT compatible with an AIX network? ........................................................................................... 70

13. TROUBLESHOOTING ............................................................................................................................... 71

13.1 ERROR NUMBERS AND RESOLUTION............................................................................................................ 71



13.2 WYCOM CONNECT AND WYCOM UPDATE TROUBLESHOOTING ................................................................... 7313.2.1 Check IP connectivity to gateway ....................................................................................................... 7313.2.2 Check IP connectivity to wycomsystems.com...................................................................................... 7313.2.3 Check TCP Port 15000 from a workstation........................................................................................ 73

13.3 TESTING AND INFORMATION MENUS ........................................................................................................... 7413.3.1 Serial Number Display (KEYBOARD:S,S) ......................................................................................... 7413.3.2 Uptime (KEYBOARD:S,U).................................................................................................................. 7413.3.3 Testing: Self Test To Printer (KEYBOARD:S,T,S,T) .......................................................................... 7513.3.4 Testing: Ping (KEYBOARD:S,T,P)..................................................................................................... 7513.3.5 Testing: I/O & Switch Test (KEYBOARD:S,T,I) ................................................................................. 75

13.4 GENERAL ISSUES ......................................................................................................................................... 7513.4.1 I installed a new compact flash card, and the WYCOM UNIT stopped working................................ 7513.4.2 The signature doesn’t print. How do I fix this? ................................................................................. 76

13.5 DIRECT TCP (ALIAS: RAW TCP, PORT 9100) ............................................................................................. 7713.5.1 (General) Port 9100, 9101, 9102, etc. does not seem to be working.................................................. 77

13.5.1.1 Confirm the IP address is reachable ............................................................................................................ 7713.5.2 Microsoft Windows / Direct TCP (Raw Port) ..................................................................................... 77

13.5.2.1 Check Windows 2000/XP Port Setup.......................................................................................................... 7713.5.2.2 Alternatively, use LPR protocol instead of Direct TCP .............................................................................. 77

13.5.3 (Microsoft Windows) My HP printer software (jetadmin) doesn’t work with the WYCOM UNIT ..... 7713.5.4 AS400 problems / Direct TCP (Port 9100) ......................................................................................... 78

13.6 WINDOWS 2000/XP..................................................................................................................................... 7813.6.1 I can’t see the WYCOM UNIT when I click on the “My Network Places” icon ................................. 7813.6.2 I can’t see the WYCOM UNIT in the network neighborhood ............................................................. 78

13.6.2.1 Confirm the IP address is reachable ............................................................................................................ 7813.6.2.2 Confirm the Client for Microsoft Networks is loaded................................................................................. 7813.6.2.3 Confirm the workgroup is set correctly ....................................................................................................... 78

13.6.3 Errors when trying to print ................................................................................................................. 7813.6.4 LPR doesn’t print anything................................................................................................................. 7913.6.5 LPR is very slow.................................................................................................................................. 79

13.7 WEB INTERFACE .......................................................................................................................................... 7913.7.1 Login Failed/Forgot Password........................................................................................................... 79

14. APPENDIX A: WINDOWS PROCEDURES ............................................................................................ 80

14.1 MAPPING THE WYCOM UNIT TO AN LPT PORT........................................................................................ 8014.2 WINDOWS 95/98 .......................................................................................................................................... 80

14.2.1 Windows 95/98 Determine Workgroup Name .................................................................................... 8014.2.2 Windows 95/98 Determine if Static or Dynamic IP ............................................................................ 80

14.3 WINDOWS 2000/XP..................................................................................................................................... 8114.3.1 Windows 2000/XP Add a New Windows Printer ................................................................................8114.3.2 Windows 2000/XP Add a New Windows Network Printer (SMB/Lan Manager)................................ 8114.3.3 Windows 2000/XP Add a New Windows Network Printer (LPR) ....................................................... 81

14.3.3.1 Example : Windows 2000 Net-to-Parallel (LPR to Parallel)....................................................................... 8314.3.3.2 Example : Windows 2000 Net-to-net (LPR to Direct TCP) ........................................................................ 84

14.3.4 Windows 2000/XP Determine Workgroup Name................................................................................ 8514.3.5 Windows 2000/XP Determine if Static or Dynamic IP ....................................................................... 8514.3.6 Using LPR to loopback from Wycom Unit.......................................................................................... 86

14.3.6.1 Enable LPD ................................................................................................................................................. 8714.3.6.2 Share a printer ............................................................................................................................................. 8714.3.6.3 Use LPR to print from WYCOM UNIT to a Windows printer.................................................................... 8814.3.6.4 Use LPR to print from Windows to the WYCOM UNIT ............................................................................ 89

15. APPENDIX B: WYCOM SYSTEMS, INC. LIMITED HARDWARE AND SOFTWAREWARRANTY TERMS ............................................................................................................................................. 90

15.1 LIMITED HARDWARE AND SOFTWARE WARRANTY TERMS...................................................... 90



15.1.1 LIMITED SOFTWARE WARRANTY TERMS ..................................................................................... 9015.1.2 LIMITED HARDWARE WARRANTY TERMS .................................................................................... 91

15.2 END USER LICENSE AGREEMENT FOR WYCOM SOFTWARE ...................................................... 92

1. IntroductionThe WYCOM PREMIER, PREMIER MPS and OMNI (hereafter called WYCOM UNIT) are external peripheralsdesigned to operate as an integrated print server, check signer, form generator, MICR generator and datatransformation engine. This document describes the WYCOM UNIT user interface.

Note: Prior to 11/2/2003, the PREMIER was sold as the “ELITE PLUS”.

2. Hardware/ElectronicsThe WYCOM PREMIER and the WYCOM OMNI utilize a 300MHz 32-bit CPU, and are approximately 16 timesfaster than the 40MHz 16-bit WYCOM ELITE. The WYCOM PREMIER is designed for connection to a singleparallel printer or one networked printer. The WYCOM PREMIER MPS is designed for connection to multiplenetworked printers. The WYCOM OMNI is designed for connection to multiple networked printers.

OMNI & PREMIER Chassis specification (front):1. LCD screen – Autosense

Company NameAutosense Now Active

• 2 LEDs – Computer Ready and Printer Ready Lights

• 1 Executive key switch

OMNI & PREMIER Chassis specification (back):

• 1 Power connector

• 1 PS2 style keyboard port

• 1 RJ45 10/100 Ethernet connector

• 1 IEEE-1284 bi-directional parallel output port

OMNI & PREMIER Chassis specification (side):

• On/Off Power Switch – must be powered on to use your printer

OMNI & PREMIER Chassis specification (access panel):

• 1 CompactFlash socket

Premier Only:

• LCD Screen – Displays individual online signing positions

Company Name CounterPosition Name Position #Program Type Auto ck #

• 1 Application key switch

• 1 IEEE-1284 bi-directional parallel input port



3. Key Switch Summary

3.1 PREMIER Switch/Function SummaryThe WYCOM UNIT utilizes an “Executive” key switch and an “Application” key switch. The Executive keyswitch can be turned to positions Pass Thru, Online, Keyboard and Configure. The Application key switch can beturned to positions Pass-Thru, 1-7, Auto and Test. When the Executive key switch is turned to either Keyboard orConfigure, the Application key switch has no effect. When the Executive key switch is turned to Online, then theApplication key switch determines the programming to use with your account data.

ONLINE/PASS-THRU Pass-Through Mode for non check writing functionsONLINE/1-7 Online check signing modeONLINE/AUTO Autosense Mode (or position #8 if autosense is not enabled).ONLINE/TEST Not used

KEYBOARD/<any> Keyboard-driven user interfaceCONFIGURE/<any> Keyboard-driven user interface

3.2 OMNI Switch/Function SummaryThe OMNI has a single key switch which can be turned to positions Pass Thru, Online, Keyboard and Configure.The OMNI switch settings are as follows:

PASS THRU Pass-through Mode for non check writing functionsONLINE Autosense ModeKEYBOARD/<any> Keyboard-driven user interfaceCONFIGURE/<any> Keyboard-driven user interface



4. INSTALLATION

4.1 Hardware Installation1. Install the Compact Flash2. Connect a PS/2 compatible keyboard to the Keyboard Port (located on the back of the unit)3. [PREMIER ONLY] For Parallel-Port Printer: Connect an IEEE-1284 parallel cable from the Premier

printer parallel port to the parallel port of the printer.4. For Network Input:

4.1. Connect a 10/100baseT RJ45 network cable to the Ethernet/network port (on the back of the unit).5. For Parallel Input (host to WYCOM UNIT is a parallel cable)

5.1. Disconnect the parallel printer cable from the computer.5.2. Connect this end into the Wycom Parallel Printer Port5.3. Connect a DB-25 extension cable into the Wycom parallel computer port5.4. Connect the other end of the DB-25 extension cable into the computer’s printer port5.5. Follow the instructions in 4.1.2 Hardware/Input Parallel Port to enable the input port.

6. If printing to a dot matrix printer, proceed to next step 4.1.1to set the printer emulation in the Wycom.

4.1.1 Emulation (KEYBOARD:S,E)This menu provides a mechanism to set the printer emulation for Dot Matrix printers. This option is ignored whenLaser printers have been configured for your account.

“Fast Mode” is an option that works –only- with laser printers, not dot matrix printers. Fast Mode attempts toutilize characteristics of a laser printer to speed output. If you set this to “Y”, and your laser printer data becomescorrupted, change the value to “N”. This option will have no effect on dot matrix printers. “Fast Mode” is enabledby default1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “E Emulation”4. The following screen will appear.

EmulationC = ConfigureD = Restore DefaultsEnter Option:

5. To restore factory defaults, select option “D”. Otherwise, select option “C” and the following screen willappear.Emulation0=FX/Laser 1=LQ 2=OKI 4=DEC 15=IBM PPRPrinter : 0Fast Mode : Y

6. To change the printer emulation, type 0, 1, 2, 4 or 15 into the Printer field and press <ENTER>. If you press<ENTER>, the current value will be retained. If you are using a laser printer, you should always set this fieldto “0”.

7. Type “N” to disable Fast Mode. Type “Y” to enable Fast Mode. If you press <ENTER>, the current value willbe retained.

4.1.2 Hardware/Input Parallel Port (KEYBOARD:S,H)This menu provides a mechanism to enable and disable the input parallel port. For network input to the Wycom,parallel port should be disabled. If you plan to use the input parallel port, then you should use this menu to enablethe input port. The output parallel port is always enabled. You do not need to enable the input parallel port toprint jobs through the output parallel port.



Note: If this port is enabled, and no input parallel cable is connected, the unit may detect “ghost” print jobs.Please ensure a parallel input cable is connected if this option is enabled.

1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “H Hardware”4. The following screen will appear.

Parallel Port: DISABLEDE : EnableD : DisableEnter Option :

5. To disable the port (this is the factory default), select option “D”. Otherwise, select option “E” to enable theport.

6. If parallel input and you have enabled the Parallel Port, Perform the Wycom Self Test to the Printer(KEYBOARD: S,T,S,T). See Section 4.4

7. If the Self Test prints correctly at the printer, Perform the Pass-Through Test.7.1. Turn the Executive Key to Pass Thru7.2. Load the printer with blank copy paper7.3. Print data from the Workstation to the Wycom7.4. The printer should print out any data (word document, email, check) that you sent. Pass thru will not print

any Wycom graphics.7.5. If Pass Thru printed correctly, you are now ready to capture data (Section 7) or to run programmed

applications.7.6. If you have any problems or questions, please contact Wycom Customer Care Support at 1-800-869-0236

ext 24.

4.1.3 Password Setup (KEYBOARD:S,P)Password setup allows you to set a private password to access the web-based printer queue management interfacefor printing to networked printers.1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “P Password”, and the following screen will appear.

WEB ADMINPassword:

4. Enter a password and press <ENTER>. When you press <ENTER>, the password will be saved, and you willbe returned to the General Configuration menu. You can now access the web-based printer interface. Seesection “Wycom Admin Web Interface”. NOTE: Both the user name and password are case sensitive. Thefollowing special characters are not accepted for a password < > ` ~ & * ( ) \ | ; : ’ ” $

4.2 Configure WYCOM UNIT for network input (KEYBOARD:S,N,C)1. Turn the executive switch to KEYBOARD2. [PREMIER] Turn the APPLICATION key switch to “pass-through”

A Menu will appear on the LCD display. The Menu is navigated by hitting the first letter of the option youwant on the Menu. The menu shows only 3 options at a time and can scroll up or down by hitting the “page



up” or “page down” on the keyboard. For the purpose of setting up the WYCOM UNIT you will hit the “S”key for Setup and Capture.

3. Press “S” for “Setup and Capture”4. Press “N” for “Networking”.5. Press “C” for “Configure networking”.6. Enter the IP Type. Normally, this will be “S”. If you have a static IP address, enter “S”. If you have a dynamic

IP address (i.e., your network is using Dynamic Host Configuration Protocol (DHCP)), then enter “D”.7. If on a windows network, enter the workgroup name. If not on a windows network, use the default of

“UNSPECIFIED”.8. Enter “wycom1” for the Hostname. You can change this name, but the default of “wycom1” is recommended.

Press <ENTER> after the Hostname.9. When IP Type is “S”, an IP address screen will appear. This screen will not appear when IP Type = “d”.

9.1. Enter the IP address and press <ENTER>. (Example 192.168.0.123)9.2. Enter the IP Netmask address and press <ENTER>. (Example: 255.255.255.0)9.3. Enter the IP Gateway address and press <ENTER>. (Example: 192.168.0.1)The IP address, netmask and gateway MUST be obtained from a network administrator. The IPaddress must be unique from all other machines. Both the gateway and the netmask can be common to othermachines.

10. In the confirmation screen, choose “y” to write the configuration. Choose “n” to not write the configuration.You can discard all changes by simply changing a key switch on the unit.

4.3 Ping the WYCOM UNIT1. Open a command shell (Linux/Unix), DOS prompt (Windows), or command prompt (Windows).2. At the command prompt type: ping “0.0.0.0” (Where “0.0.0.0” is the IP address of the Wycom unit.)3. If you receive a reply, this indicates that your network can communicate with the Wycom unit4. If you don’t get a reply:

4.1. Confirm the WYCOM UNIT has completed its power-on cycle.4.2. Review your IP Address4.3. Contact Wycom Customer Care Support at 1-800-869-0236 ext 24

5. If printing to a parallel printer, proceed to Section 4.4.6. If printing to a networked printer, proceed to Section 4.5.

4.4 Print a Test Page from the Wycom to a Parallel Printer (Keyboard: S,T,S,T)This test will send a test page to a printer. You should perform this test if you have a printer connected to theparallel port of the WYCOM UNIT.1. Turn the executive switch to KEYBOARD.2. Press “S” for “Setup and Capture”.3. Press “T” for “Test”.4. Press “S” for “Self (To Printer) Tests”5. Press “T” for “Do Self-Test Now”6. You will be prompted for the queue name. The queue “wycom” will send the self-test to the parallel port. If

you would like to send the output to a network printer, then you should specify the name you created using theWeb-based interface (i.e. raw1).

7. Press <ENTER> after the queue name. The self-test will be sent to the printer using the queue name specified.8. A self-test page should have printed at the printer. If a self-test page did not print, then there is likely a

connection problem between your WYCOM UNIT, and the printer, or the queue name was incorrectlyspecified. Please contact your Wycom customer support representative for assistance if you are unable toresolve the problem.

9. If the self-test form did print, then examine the self-test form. If it printed clearly, then the connection from theWYCOM UNIT to the printer is working.

10. Press any key to return to the parent menu.



4.5 Set up queues on the WYCOM UNITIf you are sending print jobs to a printer connected with a parallel cable, then you do not need to created any queueson the WYCOM UNIT. The WYCOM UNIT is pre-configured with the queue “wycom” and the port 9100, andboth of these inputs will send data to the output parallel port.

If you are sending print jobs to network-attached printers (printers with Ethernet cables), then you should use theWYCOM UNIT web-based interface to create one queue/port for each network-attached printer. See the chapter“Wycom Web Administration Interface” for instructions, then follow the steps in “Set up queues on yourworkstation or server”.

4.6 Set up queues on your workstation or serverThe WYCOM UNIT should now be installed on your network, and should be accessible from the workstation orserver. The sections below are operating-system specific. Find the section for your operating system, and followthe instructions for your workstation or server.

Some credit union system integrators provide vendor-specific applications to manage printers, and Wycommay have instructions specific to your system integrator.

Operating System Go to Page

Windows 95/98 12

Windows 2000 and above 14

AS400 15

HP/UX 20

Novell 23

VMS 24

Linux/Unix (other) 27

System Integrator Specific Ask Wycom

If printing to a networked printer, proceed to Section 6, Wycom Admin Web Interface.

If printing to a parallel printer, proceed to next step, Section 4.6.

4.7 Test your workstation or server queue output1. Turn the EXECUTIVE key switch to “Pass Thru”.2. Load the printer with blank copy paper3. Print data from the workstation or server queue to the Wycom.4. The printer should print out any data (word document, email, or a check) that you sent. The document will not

have any signatures because signatures will not print in PASS-THRU.5. If NO data prints at the printer:

5.1. Check workstations/network printer queue configuration5.2. Contact Wycom Customer Care Support at 1-800-869-0236 ext 24

If you have been able to get a successful self test, pass-through test and ping reply, then the unit is ready for datacapture (See Section 7) or to run programmed applications. To run programmed applications put the Executive Keyin Online. For Premier units, put the Application Key in the desired programmed position.



5. WORKSTATION/SERVER QUEUE SETUP

5.1 Windows 95/98 Queue Setup

5.1.1 Add a New Windows Network Printer (SMB/Lan Manager)The WYCOM UNIT supports LAN Manager windows-based network printing (i.e. Network Neighborhood). Mostinstallations will use this technique to add a new Windows printer. Once the WYCOM UNIT has been configuredto operate with the in-house windows network (The workgroup name must match), you must “Add a New Printer”in Windows. Once this printer has been created, you can simply print to the WYCOM UNIT just like any othernetwork-connected printer.1. Click the “START” button2. Select Settings->Printers3. Click on the “Add Printer” icon. The Add Printer Wizard dialog will appear.4. Click Next5. Click the Network Printer radio button.6. Click Next. The Browse for Printers dialog will appear.7. Click Browse.8. Scroll down in the list until you see “Wycom1”. [Note: If you named your WYCOM UNIT something other

than wycom1, then you should search for that name. I.e. if you named the WYCOM UNIT “wycom2”, thensearch for Wycom2.

9. Double-Click on Wycom1. Two printers will be listed: “lp” and “wycom”.9.1. Click on the “wycom” printer if your printer is attached to the WYCOM UNIT output parallel port.9.2. Other printers may be listed if you have used the WYCOM UNIT web interface to create additional

printers. You can click on one of these printers to select output to a network-attached printer.9.3. “lp” is a pass-through queue for testing. You should typically not select “lp”.

10. Click OK. “\\WYCOM1\wycom” will be listed as the “Network Path or Queue Name” if you selected“wycom”.

11. If you are going to print from MS-DOS programs, select the “Yes” radio button. If you are not going to printfrom MS-DOS programs, select the “No” radio button.

12. Click Next. The printer driver browse dialog will appear.13. Select your printer from the list.14. Click Next. [If the keep existing driver dialog appears, then select “keep existing driver”, then click Next.]

The Printer Name dialog will appear.15. Enter “wycom1” into the text box. If you named your WYCOM UNIT “wycom2”, then enter “wycom2”.16. If you want to send all default print jobs to the WYCOM UNIT, click Yes. If you do not want to send all print

jobs to the WYCOM UNIT, click No. Typically, this will be set to “No”. You can change the default printerin the future if desired.

17. Click Next. The Print Test Page dialog will appear.18. Click No.19. Click Finish.

5.1.2 Test your workstation or server queue output1. Turn the EXECUTIVE key switch to “Pass Thru”.2. Load the printer with blank copy paper3. Print data from the workstation or server queue to the Wycom.4. The printer should print out any data (word document, email, or a check) that you sent. The document will not

have any signatures because signatures will not print in PASS-THRU.5. If NO data prints at the printer:6. Check workstations/network printer queue configuration7. Contact Wycom Customer Care Support at 1-800-869-0236 ext 24






5.2 Windows 2000/XP Queue Setup

5.2.1 Add a New Windows Network Printer (RAW TCP / JetDirect)The WYCOM UNIT supports HP JetDirect “raw”printing protocols. You must “Add a New Printer” in order tocreate a Windows 2000/XP queue. Once this printer queue has been created, you can simply print to the WYCOMUNIT just like any other network-connected printer.1. Click the “START” button2. Select Settings->Printers3. Click on the “Add Printer” icon. The Add Printer Wizard dialog will appear.4. Click Next5. Click the Local Printer radio button.6. Click Next.7. Click the “Create a new port” radio button.8. Select “Standard TCP/IP port” from the “Type” pull-down box.9. Click Next. The Add Standard TCP/IP Port Wizard dialog will appear.10. Click Next.11. Enter the WYCOM UNIT IP address in the “Printer Name or IP Address” box. Example: “192.168.0.199”.

Alternatively, you can enter the WYCOM UNIT hostname. Example: “wycom1”. Using the IP address is thepreferred method.

12. Use the default port name. Alternatively, you may enter your own name as the Port Name. Wycomrecommends [WYCOM UNIT name]_[port]. I.e. wycom1_9100, wycom1_9101, or wycom1_9102.

13. Click Next. The wizard will delay for several seconds, then the “Additional Port Information Required” dialogbox will appear.

14. Click the “Custom” radio button.15. Click “Settings…” button.16. Click the “Raw” radio button17. Enter the input WYCOM UNIT port number as the Raw settings port number.

17.1. If printing to a printer connected with a parallel cable, enter “9100”.17.2. If printing to a network printer, enter the port number you created in the web-administration interface.

For example: “9101”, “9102”, “9199”, etc.18. Click OK.19. Click Next.20. Click Finish. This will complete the “Add Standard TCP/IP Port” Wizard, and take you back to the Add

Printer Wizard.21. Select your printer from the list.22. Click OK. The “use existing driver” or “copying files” dialog will briefly appear, then the “default printer”

dialog will appear. If the “use existing driver” dialog appears, select “keep existing driver”, and click Next.23. If you want to send all default print jobs to the WYCOM UNIT, click Yes. If you do not want to send all print


24. Click Next. The Finish dialog will appear.25. Click Finish.


have any signatures because signatures will not print in PASS-THRU.5. If NO data prints at the printer:



6. Check workstations/network printer queue configuration

7. Contact Wycom Customer Care Support at 1-800-869-0236 ext 24


5.2.2.1 Example : Windows 2000/XP Net-to-Parallel (Direct TCP to Parallel)

5.2.2.2 Example : Windows 2000/XP Net-to-net (Direct TCP to Direct TCP)

Configure Standard TCP/IP Port MonitorPort SettingsPort Name IP_192.168.0.50Printer Name or IPAddress

192.68.0.50 < Wycom IP Address must match

Protocol@ Raw O LPR < Choose "Raw"Raw SettingsPort Number 9100 < Port must be 9100LPR Settings Port 9100 will –only-- send data toQueue Name The output parallel port

LPR Byte Counting EnabledSNMP Status Enabled < SNMP Must not be selected

Community Name publicSNMP Device Index 1

OK Cancel

WindowsComputer

[Keyboard] S,N,C

NETWORK CONFIGIP TYPE : SWorkgroup : YOURGROUP

Hostname : wycom1

IP Address : 192.168.0.50IP Netmask : 255.255.255.0IP Gateway : 192.168.0.11

2

3

This section provides a diagram of how the IP Addresses and ports must be configured inWindows and in the WYCOM UNIT. The IP addresses of “192.168.0.50” is an example only.You should use the IP address actually assigned to the WYCOM UNIT.

The printer parallel cable mustbe connected to the “printer”port on the WYCOM UNIT.

This section provides a diagram of how the IP Addresses and ports mustbe configured in Windows and in the WYCOM UNIT. The IPaddresses of “192.168.0.50” and “192.168.0.99” are examples only.You should use the IP addresses actually assigned to the WYCOMUNIT and to the printer.



Printer ConfigurationName raw1 Accepting Requests @ Yes O No

Description optional text Printing Enabled @ Yes O No

Print Banner? O Yes @ Optional Max print job size @ Default O Unlimited

Port Number 9101 O blocksId NumberParam 1Param 2Param 3

Print Destination (total licenses = 5, currently used = 1)O Local Device Parallel Port 1O Local FileO LPR Server Printer@ Direct TCP 192.168.0.99 Port 9100O Windows Server Printer (Share)

User Password Workgroup



Protocol@ Raw O LPR < Choose "Raw"Raw SettingsPort Number 9101 < This port must match web page.LPR Settings If you are printing net-to-net, theQueue Name port will –never- be 9100.



OK Cancel

WindowsComputer

[Keyboard] S,N,C


Hostname : wycom1


2

3The Printer Destination DirectTCP (IP) address must matchthe printer IP Address The printer port must be “9100”, and the

“Direct TCP” radio button selected.

4



5.3 AS400 Queue Setup

5.3.1 Enable Advanced Functions at the Printer – Parallel Printers OnlyWhen using Raw TCP communications to a laserjet printer, the AS400 will send an initial status request packet tothe printer and will wait for a response. On some printers, if “Parallel Advanced Communications” is set to “No”,then this status will not be returned, and the AS400 will not print the pending job. HP 4XXX series printers (andabove) often implement this setting. For HP 4XXX printers:1. Press the “Menu” button until you see “I/O MENU”2. Press the “Item” button until you see “PARALLEL ADV COMMUNICATIONS”3. If “PARALLEL ADV COMMUNICATIONS = YES”, then the printer is configured correctly. Press the “GO”

button, and go to the next section.4. If “PARALLEL ADV COMMUNICATIONS=NO”, then the printer is not configured correctly.5. Press the “Value” button until you see “PARALLEL ADV COMMUNICATIONS=YES”.6. Press the “Select” button, and you should see an asterisk “*” appear next to “PARALLEL ADV

COMMUNICATIONS=YES*”7. Press the “Go” button.

5.3.2 Add a AS400 Print QueueThe AS400 natively supports printing to an IP port and also supports remote printing using LINUX/UNIX-styleLine Printer Requester (LPR). IP Port printing is superior to LPR by providing page range support and better spoolmanagement. In order to print jobs automatically using IP Port printing, the destination printer must support PrinterJob Language (PJL). Nearly all Laser Printers support PJL, and most Dot Matrix printers do not support PJL. IfPJL is not supported, and IP Port Printing is utilized, the operator will be required to “hold” and “release” each printjob before the print job will be issued to the printer.

When using Laser Printers, IP Port printing is usually a better choice than LPR since IP Port printing provides pagerange support. However, either mechanism will generally work with Laser Printers.

When using Dot Matrix printers, LPR is usually a better choice. While page range support is not provided, a “hold”and “release” will not be required to print each job.

The following sections describe how to configure both IP Port and LPR queues.



5.3.2.1 Add a AS400 Print Queue using RAW (direct) TCP to the printer1. At a command prompt, type “CRTDEVPRT” (Create Device description Printer), then press F4 (Prompt). The

Create Device Desc (Printer) screen will appear.

2. Enter the following:Device description DEVD ‘<Your Custom Name Here>’Device Class DEVCLS *LANDevice type TYPE 3812Device Model MODEL 1NOTE: Device Type must be 3812 to specify a LAN attached ASCII Text Printer (Wycom)

3. Press <ENTER>, and you will be prompted for the following parameters:Lan Attachment LANATTACH *IPPort Number PORT <PORT NUMBER>

Use 9100 for the parallel portOtherwise, match theweb interface port number

Online at IPL ONLINE *YESFont:

Identifier 11Point size *NONE

Form feed FORMFEED *AUTOCUTSeparator drawer SEPDRAWER *FILESeparator program SEPPGM *NONE

LibraryPrinter error message PRTERRMSG *INQMessage queue MSGQ *CTLD

Library Activation timer ACTTMR 170Inactivity timer INACTTMR *SEC15Line speed LINESPEED 19200Word length WORDLEN 8Type of parity PARITY *NONEStop bits STOPBITS 1Host print transform TRANSFORM *YESManufacturer type and model MFRTYPMDL ‘<YOUR MODEL: Example:*HP4000>’Paper source 1 PPRSRC1 *LETTER Paper source 2 PPRSRC2 *LETTEREnvelope source ENVELOPE *NUMBER10ASCII code page 899 support ASCII899 *NOImage configuration IMGCFG *NONECharacter identifier: CHRID

Graphic character set *SYSVALCode page

Remote location: RMTLOCNAMEName or address '<WYCOM UNIT IP ADDRESS>'

User-defined options USRDFNOPT *SAMEUser-defined object: USRDFNOBJ

Object *NONE LibraryObject type

Data transform program USRDTATFM *NONELibrary

System driver program SYSDRVPGM *HPPJLDRVPublishing information: PUBLISHINF Support duplex *UNKNOWN Support color *UNKNOWN Pages per minute black *UNKNOWN Pages per minute color *UNKNOWN Location *BLANKText 'description' TEXT '<YOUR DESCRIPTION HERE>'

NOTE: System Driver Program HPPJLDRV is not supported for dot matrix printers

[Keyboard] S,N,C


Hostname : wycom1


Printer ConfigurationName raw1Description optional textPrint Banner? O Yes @ OptionalPort Number 9101Id NumberParam 1Param 2Param 3

Print Destination (total licenses = 5, currO Local Device Parallel Port 1O Local FileO LPR Server@ Direct TCP printer IP addressO Windows Server

User Password



• The <WYCOM UNIT IP ADDRESS> MUST be the same as the IP address configured into the WYCOMUNIT.

• The “Port Number” MUST be 9100 if printing to the WYCOM UNIT output parallel port.

• The “Port Number” must NOT be 9100 if printing to a network printer. Instead the port should match thenumber you created in the WYCOM UNIT web interface.

• The “System Driver Program” MUST be *HPPJLDRV, and an asterisk MUST be included in *HPPJLDRV.

Note: The asterisk “*” is a very important identifier, and –mustbe included when setting the driver toHPPJLDRV. If you set the System driver program to “HPPJLDRV, without an asterisk, instead of“HPPJLDRV”, then the AS400 will obtain status from the WYCOM UNIT, but the print job will not be sent.

• The text description can be any arbitrary text. You should set the “Manufacturer type and model” based onyour laser printer model.

Once you have created the printer device description, you will need to vary on the printer device description usingeither the Vary Configuration (VRYCFG) or Work with Configuration Status (WRKCFGSTS) command and thenstart the printer writer using either the Start Printer Writer (STRPRTWTR) or Work with Writers (WRKWTR)command.

Note: This definition assumes that the printer supports HP’s Printer Job Language protocol for returning statusinformation. If the printer does not support PJL, then each print job will require a hold/release in order toprint. Nearly all HP-compatible printers support PJL.

Note: For more information on IBM AS/400 Printing, go to www.ibm.com/redbooks and search for “IBMAS/400 PRINTING”. Follow the link to “IBM AS/400 Printing V”, then click on either the HTML or PDFlinks to view the document. The IBM AS/400 Printing V redbook provides a series of “how to” steps forconfiguration and management of printing on AS/400 systems. The section titled “Configuring LAN-Attached ASCII printers using PJL drivers” is pertinent to the WYCOM UNIT.



5.3.3 Add a AS400 LPR Remote Print QueueThe AS400 can use the LINUX/UNIX Line Printer Requester (LPR) protocol to transfer print jobs to the WYCOMUNIT. The AS400 uses LPR when using the Send TCP/IP Spooled File (SNDTCPSPLF) or when a Remote OutputQueue (RMTOUTQ) has been configure with the Connection Type (CNNTYPE) set to *IP.

The AS400 does not allow for page range support when using LPR, so you should not use LPR if you want to printpage ranges. In addition, due to the AS400/LPR spooling mechanism, stopping printing, holding a spooled file, ordeleting a spooled file may not be successful. This printing mechanism works well when you will always send andalways want to print an entire job. For more information on capabilities and restrictions, search for “Capabilitiesand Limitations of TCP/IP Remote Output Queues” at www.ibm.com.

The following settings will create a Remote Print Queue:CRTOUTQ OUTQ(QUSRSYS/PRTS5)RMTSYS(*INTNETADR) Must be *INTNETADRRPTPRTQ(wycom) Must be “wycom” if printing to the WYCOM

UNIT output parallel port. Otherwise,this should match the name you createdin the WYCOM UNIT web-based interface.Usually, “raw1”, “raw2”, “raw3”, etc.

AUTOSTRWTR(1) Recommended valueCNNTYPE(*IP) Must be *IPDESTTYPE(*OTHER) Must be *OTHERMFRTYPMDL(*HP4000) Choose based on your printerINTNETADR('<WYCOM UNIT IP ADDRESS>') The IP Address of the WYCOM UNITDESTOPT(XAUTOQ) RecommendedSEPPAGE(*NO)TEXT('<YOUR TEXT DESCRIPTION>') Arbitrary textAUTCHK(*DTAAUT)

Note: See the following URL for detailed configuration instructions from IBM:

http://www-1.ibm.com/support/docview.wss?rs=0&uid=nas19f4b1d4d23c582f1862565c2007d4471&loc=en_US


have any signatures because signatures will not print in PASS-THRU.If you have been able to get a successful self test, pass-through test and ping reply, then the unit is ready for datacapture (See Section 7) or to run programmed applications. To run programmed applications put the Executive Keyin Online. For Premier units, put the Application Key in the desired programmed position.

5.4 HP/UX Queue SetupThe following instructions detail how to print to install an WYCOM UNIT to operate with an HP/UX based system.

5.4.1 Add the WYCOM UNIT hostname to your HP/UX systemSpeak with your system administrator regarding how to add a hostname to your system. Typically, you must editthe file /etc/hosts and add a line similar to:

10.28.50.3 wycom1



Where 10.28.50.3 would be replaced with the actual static IP address of the WYCOM UNIT.

5.4.2 Add a HP/UX Print QueueHP/UX supports BSD-style Line Printer Requester (LPR) printing, and provides both a graphical and command lineinterface to add print queues. The graphical program is called “sam”. You must use either “sam” or the commandline to add a printer queue. Typically, you will utilize only one of these methods. Note that these instructions mayvary depending on the version of HP/UX.

5.4.2.1.1 Add a Remote Printer/Plotter” in HP/UX using “sam”1. At the command prompt, start sam: hpux# sam2. Select "printers and plotters"3. Select "printers/plotters"4. From the "Actions" menu, select "Add Remote Printer/Plotter". The "Add Remote Printer/Plotter" dialog will

be displayed. Enter the following:4.1. Printer Name: wycom14.2. Remote system name: wycom1 [“wycom1” should be in your /etc/hosts file]4.3. Remote Printer Name: “wycom” if printing to the WYCOM UNIT output parallel port. Otherwise, you

should enter the name of the printer you created in the WYCOM UNIT web interface. Usually, this is“raw1”, “raw2”, etc.

4.4. Click on the box: “Remote Printer is on a BSD System”. Ensure that this option is selected.4.5. Remote Cancel Model: rcmodel4.6. Remote Status Model: rsmodel4.7. Default Request Priority: <use the default>4.8. Allow anyone to cancel a request: <use the default>4.9. Make the printer the default destination: do not select4.10. Click on OK. This will create the remote printer.

5.4.2.1.2 Add a Remote Printer/Plotter” in HP/UX using the command line programs

The following steps show how to use the command line to create a remote printer. If you have already defined theprinter using “sam”, then this step is not necessary. Note that the lpadmin command parameters (step #2) may beadjusted.

The following sequence will add a print queue where the output is sent to the output parallel port of the WYCOMUNIT.1. Log in as root2. hpux# lpshut3. hpux# lpadmin -pwycom1 -ormwycom1 –orpwycom -v/dev/null -mrmodel –ocmrcmodel –osmrsmodel -ob34. hpux# accept wycom15. hpux# enable wycom16. hpux# lpsched

The following sequence will add a print queue where the output is sent from the WYCOM UNIT to a networkattached printer that was defined in the web administration interface as “raw1”.1. Log in as root2. hpux# lpshut3. hpux# lpadmin -pmyqueue -ormwycom1 –orpraw1 -v/dev/null -mrmodel –ocmrcmodel –osmrsmodel -ob34. hpux# accept myqueue5. hpux# enable myqueue6. hpux# lpsched

5.4.2.1.3 Note on using the “lpadmin” command:



Use the “lpadmin” command to create a local queue and attach the local queue to a queue on a remote machine.The following command is recommended:

hpux# lpadmin -pwycom1 -ormwycom1 –orpwycom -v/dev/null -mrmodel –ocmrcmodel –osmrsmodel -ob3

However, both the –p[local queue name] and –orm[remote machine] can be adjusted if necessary. The following isa brief description of the commands and parameters used. This is a subset of the command available to lpadmin.Refer to the HP/UX man page for more information.

lpadmin –p[local queue name] –orm[remote machine] –orp[remote queue] -v/dev/null -mrmodel \

-ocmrcmodel -osmrsmodel –ob3

-pwycom1 “wycom1” is the name of the local printer queue. This can be changed to a user-preferred name.For example, if you want the queue to be named “checkprinter”, then specify –pcheckprinter. Thedefault of “wycom1” is recommended.

-ormwycom1 “wycom1” is the hostname of the WYCOM UNIT. This must be the same name entered into your/etc/hosts file.

–orpwycom “wycom” is the remote printer queue. The WYCOM UNIT has two printer queues: “wycom” and“lp”. Use the queue “wycom” for check printing. You can optionally use the “lp” queue, but thisis strictly for pass-through operation. Note that only “lp” and “wycom” printer queues areavailable. Other printer queue names will not work.

-v/dev/null can not be changed: associates printer to /dev/null since the printer is remote

-mrmodel can not be changed: model interface program

-ocmrcmodel can not be changed: the method used to cancel remote requests

-osmrsmodel can not be changed: the method used for displaying remote status

-ob3 can not be changed: specifies BSD-style queue with 3-digit numbering

5.4.2.1.4 Test the new remote printer

Once you have configured the printer with either the command line or with “sam”, then test the printer by sendingsome data to the printer using a command similar to the following:

hpux# lp -dwycom1 /etc/hosts

This will print /etc/hosts to the printer. If /etc/hosts is a short file, the printer may not eject the page. You may needto press the "go" button on the printer to have the page ejected. If the page prints, then the printer "wycom1" is nowoperational.



5.5 Novell Queue Setup (NDPS)The WYCOM UNIT supports three different communications protocols: Direct TCP (port 9100, 9101, 9102, etc.),Windows (SMB/LANManager), and LPR. However, the WYCOM UNIT is not NDPS aware, is not a NDPSgateway, and does not support IPX. Since the WYCOM UNIT does support LPR, you can establishcommunications from the Netware/NDPS server using Novell’s generic NDPS gateway to LPR/LPD remoteprinters.

Note: If you intend to issue print jobs from a Microsoft Windows client directly to the WYCOM UNIT(bypassing the Novell Netware server), then the Microsoft Windows machine should be configured to runWindows Networking in parallel with Netware Networking. You must first install Windows Networking, andthen use the "Add Printer" dialog to add a Microsoft Windows printer (instead of a Netware printer). See theinstallation instructions for Microsoft Windows if this alternative is desired.

The link below describes how to configure a remote LPR device. Enter this URL into your browser, then select“Configuring Remote Printers Running in LPR Mode"

http://www.novell.com/documentation/nw6p/index.html?page=/documentation/nw6p/ndps_enu/data/acko17s.html

Here is a summary of the installation instructions from the link above:

Configuring Remote Printers Running in LPR Mode

Use the following procedure to configure a remote printer running in LPR mode in TCP/IP environments. Note thatLPR will work only if TCP/IP is configured correctly.1. From the browser's Object menu for the organization or organizational unit, click Create > NDPS Printer.2. Enter a name in the Printer Name field.3. In the Printer Agent Source field, select “Create a New Printer Agent” and click Create.4. Confirm the Printer Agent name (default is the name of the new printer you are creating) and browse to select

the NDPS Manager you want to assign it to.5. In the Gateway Types window, select the Novell gateway.6. Configure the Novell PDS by selecting the Printer Type and Port Type, and then click OK.7. Configure the Connection Type as Remote LPR/TCPIP and specify the Port Type as LPT, COM, or Other.

Then click Next.8. Select the printer driver for each client operating system. These drivers will be automatically downloaded to

users' workstations when they install this printer in the future. Select a driver for each operating system. If youchoose a Windows 3.x driver but not a Windows 95/98/ME or Windows NT/2000/XP driver, a 16-bit driverwill be selected. Normally this will not create problems. Since the list of printer drivers shipped with thisproduct is limited, you can add drivers to the Resource Management Service database. (See Adding orUpdating Printer Drivers for more information.) If the driver you need is not in the drivers list, rather thanadding it to the RMS, you can select [None] at the top of each list. Users will then be asked to provide a diskwith the appropriate driver the first time they install this printer on their workstations.

9. Click Continue


have any signatures because signatures will not print in PASS-THRU.




5.6 VMS Queue SetupVMS queues are typically established using a script. The example below illustrates how to create VMS queuesusing the TELNETSYM symbiot. If your application is using LAT ports, then you can print to a LAT port by firstspooling the job, then using the TELNETSYM queue as the output of the queue. Later sections of the scriptprovide examples of how to attach a TELNETSYM queue to a LAT port.$ ! ==================================================================================$ ! The following commands illustrate how to attach LAT devices to a Wycom Omni or$ ! Premier using Direct TCP networking through the TELNETSYM Symbiot.$ ! ==================================================================================$ ! ----------------------------------------------------------------------------------$ ! UCX Initialization commands$ ! ----------------------------------------------------------------------------------$ ! The definition for form “MYFORM” is an example only. If you already have a form$ ! definition for the printer, then you should use thatform definition.$ !$ ! Form “MYFORM” is an example of a form that ignores truncation,$ ! has no wrapping and sets margins, 42 lines$ ! ----------------------------------------------------------------------------------$ DEFINE/FORM/NOTRUNCATE/NOWRAP/MARGIN=(BOTTOM=0) MYFORM 42$ ! ----------------------------------------------------------------------------------$ ! Use the "direct tcp" or "raw" jetdirect protocol$ ! ----------------------------------------------------------------------------------$ ASSIGN/SYSTEM 1 UCX$TELNETSYM_RAW_TCP$ ! ----------------------------------------------------------------------------------$ ! Do not automatically send formfeeds$ ! ----------------------------------------------------------------------------------$ ASSIGN/SYSTEM 1 UCX$TELNETSYM_SUPPRESS_FORMFEEDS$ ! ----------------------------------------------------------------------------------$ ! retry every second (stops queue stalling)$ ! ----------------------------------------------------------------------------------$ ASSIGN/SYSTEM "0 00:00:01" UCX$TELNETSYM_RETRY_INTERVAL$ ! ----------------------------------------------------------------------------------$ ! to stop TELNETSYM from sending messages to the operator console$ ! ----------------------------------------------------------------------------------$ ASSIGN/SYSTEM 1 UCX$TELNETSYM_NO_OPCOM$ ! ----------------------------------------------------------------------------------$ ! Create queues that will print directly to Wycom Device.$ ! Specify nosize to maintain print order$ ! INIT$ ! /QUEUE : Defining a queue$ ! /START :$ ! /PROCEDURE=UCX$TELNETSYM : The type of protocol to use$ ! /ON="<wycom ip>:<port>" : The Wycom IP and port$ ! : Port 9100 is predefined and will always$ ! : send data to the wycom output parallel port.$ ! : You must use the Wycom Web Adminstration$ ! : interface to add additional input ports.$ ! : i.e., to create 9101, 9102, ... etc.$ ! /DEF=(FORM=<form>,NOFEED) : specify the form to use$ ! /SCHEDULE=NOSIZE : "nosize" will maintain print order$ ! /FORM=<form> :$ ! <queue name> : The queue name$ ! ----------------------------------------------------------------------------------$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9101"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9101$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9102"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9102$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9103"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9103$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9104"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9104$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9105"-



/DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9105$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9106"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9106$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9107"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9107$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9108"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9108$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9109"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9109$ INIT/QUEUE/START/PROC=UCX$TELNETSYM/ON="192.168.0.50:9110"- /DEF=(FORM=MYFORM,NOFEED)/SCHEDULE=NOSIZE/FORM=MYFORM W9110$ ! ----------------------------------------------------------------------------------$ ! THE FOLLOWING SECTIONS ARE NECESSARY ONLY IF YOUR APPLICATION IS USING LAT PORTS.$ ! If your application is able to print directly to the Wxxxx queues, then the$ ! following sections are optional.$ !$ ! The LAT port numbers in the example below (21-30) are for example only. Your$ ! port numbers can be in the range of 1-9999 (LTA1-LTA9999). If you have existing$ ! LAT ports, then you should use those existing LAT ports.$ ! ----------------------------------------------------------------------------------$ ! Create LAT ports$ ! ----------------------------------------------------------------------------------$ ! MCR$ ! LATCP : LAT "Control Program" Utility$ ! CREATE PORT :$ ! LTA<port> : port is in the range from 1-9999$ ! ----------------------------------------------------------------------------------$ MCR LATCP CREATE PORT LTA21 ! W9101$ MCR LATCP CREATE PORT LTA22 ! W9102$ MCR LATCP CREATE PORT LTA23 ! W9103$ MCR LATCP CREATE PORT LTA24 ! W9104$ MCR LATCP CREATE PORT LTA25 ! W9105$ MCR LATCP CREATE PORT LTA26 ! W9106$ MCR LATCP CREATE PORT LTA27 ! W9108$ MCR LATCP CREATE PORT LTA28 ! W9107$ MCR LATCP CREATE PORT LTA29 ! W9109$ MCR LATCP CREATE PORT LTA30 ! W9110$ ! ----------------------------------------------------------------------------------$ ! Attach device to Wycom Queue$ ! SET DEVICE$ ! /SPOOLED=(<wycom queue>,<storage>) : First spool to <storage>, then print$ ! : to <wycom queue>. <storage> can be$ ! : any valid storage device. For example:$ ! : SYS!SYSDEVICE, DISK$DISK1, etc.$ ! <device>: : The logical name$ ! ----------------------------------------------------------------------------------$ SET DEVICE/SPOOLED=(W9101,SYS$SYSDEVICE) LTA21: ! W9101$ SET DEVICE/SPOOLED=(W9102,SYS$SYSDEVICE) LTA22: ! W9102$ SET DEVICE/SPOOLED=(W9103,SYS$SYSDEVICE) LTA23: ! W9103$ SET DEVICE/SPOOLED=(W9104,SYS$SYSDEVICE) LTA24: ! W9104$ SET DEVICE/SPOOLED=(W9105,SYS$SYSDEVICE) LTA25: ! W9105$ SET DEVICE/SPOOLED=(W9106,SYS$SYSDEVICE) LTA26: ! W9106$ SET DEVICE/SPOOLED=(W9108,SYS$SYSDEVICE) LTA27: ! W9107$ SET DEVICE/SPOOLED=(W9108,SYS$SYSDEVICE) LTA28: ! W9108$ SET DEVICE/SPOOLED=(W9109,SYS$SYSDEVICE) LTA29: ! W9109$ SET DEVICE/SPOOLED=(W9110,SYS$SYSDEVICE) LTA30: ! W9110



5.6.1 VMS ResourcesThe following areURLs to VMS resources on the Internet. These links are valid as of the date of this manual, butmay not be available in the future.

Description/Title URL

TCP/IP – How To Debug An OpenVMSPrinter Queue Using TELNETSYM

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00601208&jumpid=reg_R1002_USEN

HP OpenVMS System ManagementUtilities Reference Manual

http://h71000.www7.hp.com/doc/732final/6048/6048pro_contents.html#toc_chapter_14

HP OpenVMS Systems Documentation,HP TCP/IP Services for OpenVMS,Setting up and Managing TELNETSYMManagement

http://h71000.www7.hp.com/doc/732final/6526/6526pro_contents_006.html#toc_chapter_25

HP OpenVMS Systems Documentation,The OpenVMS Frequently AskedQuestions (FAQ)

http://h71000.www7.hp.com/faq/vmsfaq_026.html#net100

OpenVMS System Manager's Manual,Managing Printers

http://www.itec.suny.edu/scsys/vms/OVMSDOC073/V73/6017/6017pro_029.html

Ask the Wizard: HP printers (containsgeneral information about TELNETSYM)

http://h71000.www7.hp.com/wizard/wiz_1020.html



5.7 Linux/Unix Queue SetupIf your Linux/Unix computer is not described in any of the previous sections, this section provides generalinformation for connecting a Linux/Unix computer to the WYCOM UNIT.

5.7.1 Create a remote LPR printerYour Linux/Unix workstation should support the LPR printing protocol (sometimes called LPD). In order tocommunicate to the WYCOM UNIT, you should create a remote printer entry (usually in /etc/printcap) with thefollowing characteristics:

Hostname: wycom1 (or the IP address of the WYCOM UNIT if you have not created an /etc/hosts entry)

Queue: wycom, if printing to the output parallel port

raw1, raw2, raw3, etc if printing to network attached printers

The WYCOM UNIT utilizes standard BSD-style LPR protocols.

5.7.1.1 /etc/printcap exampleIn this example, “rm=wycom” sets the queue name to “wycom”. “rp=wycom1” sets the remote host name to“wycom1”. The initial “wycom:\” is the name of the queue on your local Linux/Unix computer.

NOTE: This /etc/printcap entry may not work verbatim on your Linux/Unix computer! This is an exampleonly! This example will send data to the output parallel port of the WYCOM UNIT.

wycom:\:ml=0:\:mx=0:\:sd=/var/spool/lpd/wycom:\:af=/var/spool/lpd/wycom/wycom.acct:\:sh:\:rm=wycom:\:rp=wycom1:

5.7.1.2 /etc/hosts exampleIn this example, the IP address 192.168.0.50 is mapped to the name “wycom1”. When “wycom1” is referenced inthe /etc/printcap entry, then the Linux/Unix computer will check /etc/hosts to determine the IP address for“wycom1”.

192.168.0.50 wycom1


have any signatures because signatures will not print in PASS-THRU.If you have been able to get a successful self test, pass-through test and ping reply, then the unit is ready for datacapture (See Section 7) or to run programmed applications. To run programmed applications put the Executive Keyin Online. For Premier units, put the Application Key in the desired programmed position.



6. Wycom Admin Web Interface (Network-to-Network printing)Both the WYCOM PREMIER and the WYCOM OMNI provide a web-based interface to manage printer queues.This web-based interface is called “Wycom Admin”. In addition, the WYCOM OMNI provides a means to definenetworked output printers. This chapter will describe the web interface.

6.1 Logging into Wycom AdminWycom Admin is accessed at port 10000 using a web browser. The URL is of the form: Error! Hyperlinkreference not valid. address>:10000. For example, if you have assigned your WYCOM UNIT, an IP address of192.168.0.50, then you would enter the following URL into your browser: http://192.168.0.50:10000. The browserwill display a log-on screen.

1. Enter “admin” into the Username field2. Enter your password into the Password field. If you have not created a password, see the section “Password

Setup (KEYBOARD:S,P) for more instructions. NOTE: Both the user name and password are case sensitive.The following special characters are not accepted for a password < > ` ~ & * ( ) \ | ; : ’ ” $

3. Click the Login button. The main Wycom Admin screen will appear.

6.2 Wycom Admin Main ScreenOnce you have logged into Wycom Admin, a screen similar to the following will appear:

The “Hardware” category provides access to “Printer Administration”. The “Others” category provides access to“Print Upload” which is a mechanism to upload a previously saved printer configuration into the WYCOM UNIT.



6.3 Managing PrintersFrom the Wycom Admin screen, click on the “Printer Administration” icon. If this icon is not visible, first click onthe “Hardware” category, then click on the “Printer Administration” icon. A screen similar to the following willappear:

Printer Administration

Add a new printer

Printer Port Description Print to Enabled? Accepting? Jobs

lp Parallel Port 1 Yes Yes 0

wycom 9100 Parallel Port 1 Yes Yes 0

raw1 9101 192.168.0.50:9100 Yes Yes 0

Add a new printer

Stop Scheduler Click this button to stop the running print scheduler process

This will prevent any local or remote users from printing on

your system

Upload Printer Configuration

“lp” will always exist.This prints pass-throughdata to the parallel port.You should nottypically use this queue.

“wycom” and port“9100” will alwaysexist. Both of theseprint to the parallel port.

“raw1” is an example ofa queue that you mightcreate. “raw1” and port“9101” both send data tothe printer at IP address192.168.0.50.

From this screen, you can press the“Stop Scheduler” button to preventany local or remote users fromprinting on your system. From thisscreen, if the print scheduler haspreviously been stopped, you canpress the “Start Scheduler” buttonto restart printing.

If print jobs are stuck in the queue,this will clear the jobs but will notprint them.

Print Test PageThis form allows you to print a test pagefor printer raw1. Select the type of page thatyou want to print:@ Plain ASCII textO Any uploaded file Browse..

Print Page

“Upload printerconfiguration” will savea copy of your printerconfiguration to yourlocal machine.

Print Jobs

No print jobs on raw1

Print Test Page

You can view current jobs for the printerby clicking on the digit in the “Jobs”

l

You can print a test page byselecting “Plain ASCII text”and pressing “Print Page”.



6.4 Adding a PrinterThis section summarizes how to add a printer using the web interface. This section assumes you have assigned anIP address of 192.168.0.50. This will likely be different for your unit. Use the actual IP address of your unitanywhere you see 192.168.0.50.1. Open a browser and go to the following URL: http://192.168.0.50:10000. (i.e. http://<your IP>:10000 )2. Enter “admin” into the Username field3. Enter your password into the Password field (This is the password you entered using the WYCOM UNIT

keyboard in the “Set up a Password” section. KEYBOARD: (S,P)

4. Click the Login button. The main Wycom Admin screen will appear.

5. Click on the “Printer Administration” icon. If the “Printer Administration” icon is not visible, click on the“Hardware” icon, then the “Printer Administration” icon.

6. Click on the text “Add a New Printer”.

7. Enter fields on this page (see next section). Repeat for each printer.

Note:

This Create Printer screen is split into two sections: Printer Configuration and Printer Destination.

In the “Printer Destination” title bar, you will see the total number of output printer licenses available. Thistext will read similar to: “Total Licenses = 2, Currently Used = 1”. The Total Licenses is the number ofunique output printers. “Currently Used” is the number of unique output printer queues that you havecurrently defined.

When the “Current user printer count” is equal to the “Maximum user printers allowed”, you will not be ableto add any additional output printers until you have 1) Purchased additional licenses from Wycom or 2)deleted an output printer.



6.4.1 Create Printer ScreenIf you are printing using a parallel cable to a single printer, you do not need to create a printer. The WYCOMUNIT is pre-configured so that port 9100 and queue “wycom” will print data to the output parallel port. “CreatePrinter” is only necessary when you want to communicate with a network-attached printer.

Notes:• If you have multiple printers, start with queue name “raw1”, “raw2”, etc., and start with port numbers “9101”,

“9102”, etc.• For the “Name” of the printer, Wycom recommends input printer names of raw1, raw2, raw3, and etc., but you

can use any name with alphanumeric characters and/or digits. Spaces are not allowed.• The Description is optional• The input type can be different than the output type. I.e. you can have an input LPR input queue and an output

print destination that is Direct TCP.• The ID number is used to fix the application for an input printer queue/port/share. Normally this is blank.

However, if you have multiple applications programmed, then you can use ID number to force the queue toalways use a particular application.

• Parameter 1 is usually blank. When used, this special purpose field is a queue-specific branch number.• To change any settings in the Printer Configuration, first Delete the existing printer configuration, see Section

6.5 for Deleting a Printer, then Add the Printer, see Section 6.4 for Adding a Printer.





Print Destination (total licenses = 5, currently used = 1)O Local Device Parallel Port 1O Local FileO LPR Server Printer@ Direct TCP <printer ip address> Port 9100O Windows Server Printer (Share)


O Check if remote server is up?

1. Name: Enter “raw1”, “raw2”,“raw3”, etc as the queue name

2. Port number: Enter 9101 for“raw1”, “9102” for “raw2”,9199 for “raw99” and etc.

3. Typically, all other fields in theupper half are left at defaultvalues or left blank.

4. Select the printercommunication method. This isusually “Direct TCP”.

5. Enter the IP Address of thenetwork printer.

6. Enter 9100 for the printer port.Most printers use this port.



6.4.2 Queue-based printingQueue-based printing means that the WYCOM UNIT will change the output based on the queue which receives aprint job. This feature is available when printing to a network printer. It is not available to print to the outputparallel port. The following fields in the Create Printer page can affect the output.

Field DescriptionId Number(Forces Application #)

1. When this field is blank, an Omni will operate in “autosense” mode, and aPremier will choose programming based on the application keyswitch.

2. When this field is set to a number, the WYCOM UNIT will always use theprogramming from a specific application position. When set to 1, useprogram 1, when set to 2, use program 2, etc. This numbers for each of theapplications will be provided by Wycom.

Param 1(Branch # if used)

This is not typically used, and should be blank. Some accounts require specialprogramming on a branch basis. Parameter 1 is typically used to set the branchnumber for a printer. Changing the output based on a branch number requirescustom programming, and is not a generally available option.

Param 2 Not currently used.Paramr 3 Not currently used.

Create PrinterName raw1 Accepting Requests @ Yes O No






The highlightedfields are discussedbelow



6.4.2.1 Example: Queue-based printing with two printersIn this example, the customer has two different networked printers, and wants to lock specific, custom printing ateach printer. Two applications (1 and 5) have been programmed. The first application adds the signature “JohnDoe”, and the second application adds the signature “Jane Doe.”

Two printers must be created using the Wycom web-based interface:


Description John signature Printing Enabled @ Yes O No


Port Number 9101 O blocksId Number 1Param 1Param 2Param 3



Printing to queue raw1

will sign “John Doe”

and send the data tothe printer at IPaddress 192.168.0.99

or printing to port 9101


Description John signature Printing Enabled @ Yes O No





Printing to queue raw2

will sign “Jane Doe”

and send the data tothe printer at IPaddress 192.168.0.150

or printing to port 9102



6.4.2.2 Example : Windows 2000/XP Queue based printing

The printer port must be“9100”, and the “DirectTCP” radio button selected.









Protocol@ Raw O LPR < Choose "Raw"Raw SettingsPort Number 9101 < This port must match web page.LPR Settings If you are printing net-to-net, theQueue Name port will –never- be 9100.



OK Cancel

WindowsComputer

[Keyboard] S,N,C


Hostname : wycom1


2

The Printer Destination DirectTCP (IP) address must matchthe printer IP Address

5


4

Enter the ID number(program number) that youwant to use with thisprinter. Every job send tothe printer will be printedwith the form, signatureand limits selected by theID number. Do not enteran ID number if you wantthese items automaticallyselected.

3



6.5 Deleting a Printer1. From the Wycom Admin screen, click on the “Printer Administration” icon. If this icon is not visible, first

click on the “Hardware” category, then click on the “Printer Administration” icon. The Printer Administrationscreen will appear.

2. Click on the name of the printer you want to delete. The “Edit Printer” screen will appear.

3. Click on the “Delete” button at the bottom of the screen. You will be returned to the “Printer Administration”screen, and the printer name will no longer appear.

NOTE: You can not delete the “lp” and “wycom” printers.

6.6 Saving your Printer ConfigurationAfter you have defined your networked printers, you must save this configuration as a precautionary measure.Your configuration will be saved onto the local hard drive of your browser machine, and you can upload thisconfiguration in the future to avoid re-entering your configuration information.

1. From the Wycom Admin screen, click on the “Printer Administration” icon. If this icon is not visible, firstclick on the “Hardware” category, then click on the “Printer Administration” icon. The Printer Administrationscreen will appear.

2. Click on the text “Upload Printer Configuration”.

3. Your browser will prompt you to save the ZIP configuration file.

4. Enter a location to store the file, and note the location.

6.7 Restoring your Printer Configuration1. From the Wycom Admin main screen, click the “Others” icon, then the “Print Upload” icon. The Print config

upload screen will appear.

2. Click on the browse button, then locate your saved configuration file.

3. Click on the upload button.

4. When the upload is completed, then click on the “Hardware” icon.

5. Click on “Printer Administration” to view your restored printers.



7. Setup and Capture Menu OverviewThe Setup and Capture Menu allows you to set up networking, manage versions, capture files and other changeother configuration parameters.

1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. The following screen will appear.

C Capture Files <PGUP>=PrevE Emulation <PDDN>=NextN Network Configuration <ESC >=ExitEnter letter of option:

4. You can use the PGUP and PGDN keys to scroll through the options on this menu. You can press <ESC> toreturn to the main menu.

C Capture Files <PGUP>=PrevE Emulation <PDDN>=NextN Network Configuration <ESC >=ExitH Hardware SetupI Image ArchivingP Password SetupS Serial Number DisplayT TestU UptimeV Version ManagementW Wycom ConnectZ Service SetupEnter letter of option:

Letter Name DescriptionC Capture Files Captures data from your host computer.E Emulation Set the printer emulation and “fast” mode.N Network Configuration Set IP Address, Windows workgroup, and etc.H Hardware Setup Configure hardware options.I Image Archiving Configure your WYCOM UNIT to archive images of printer dataP Password Setup Set the password for use with the Web-based administration toolS Serial Number Display Display the serial number of your WYCOM UNITT Test Send a self-test to the connected parallel printerU Uptime Displays the time elapsed since the unit was powered onV Version Management Upgrade the software and programming of your unitW Wycom Connect Connect to Wycom technical supportZ Service Setup Provides a mechanism to enable/disable WYCOM UNIT services



7.1.1 Capture Files (KEYBOARD:S,C)The capture menu allows you to capture .prn files from a host computer. “File Capture” means that a data file issaved to the memory of your WYCOM UNIT. This section describes the capture interface. In general, capturefollows the following steps:

• Configure Networking

• Capture files

• Send captured files to Wycom

7.1.1.1 Configure Networking before capturing filesIf you want to “send” files to Wycom via the Internet, you must configure networking prior to enabling capture onthe WYCOM UNIT (enabling capture is covered in the following section). Refer to the section titled “ConfigureWYCOM UNIT networking” for details on how to configure networking. Please note that you should specify agateway address if you intend to send captured files directly from the WYCOM UNIT to Wycom.

7.1.1.2 Capture Main Menu1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “C Capture”4. The following screen will appear.

[ESC] : Exit S : Send Z:Zip[1-8] : Capture R : Results M:ModifyF : Format O : Online(n) FTPEnter Option:

Option Name DescriptionESC Exit This will return to the parent menu1-8 Capture When selected, the unit will be placed in the capture modeF Format This will clear all captured dataS Send Send captured files to Wycom via the InternetR Results Display analysis of captured filesO Online Capture Used to toggle between online and offline capture. By default,

this parameter is set to “n”, or no, which means that the capturewill not be performed “online”. When this parameter is “y”, oryes, then the unit will be online, and processing checks, whilethe capture is in progress.

M Modify FTPdestination

Modify Internet FTP parameters used to send files to Wycom(or an alternate server)

Z Zip Zip captured files. This is useful when you will be accessingthe files using a windows share.



7.1.1.3 “Volume Init Needed” ScreenAfter a format, if you press any key from the capture screen, you will be prompted to enter in initializationinformation so that your captured files can be identified. The initialization screen is labeled: “Volume Init Needed”,and is displayed below. If you select the “Format” option, then the next capture option will always display thisscreen.

When you see the screen “Volume Init Needed”, then you must:1. Enter a dealer name (enter “wycom” if no dealer).2. Enter the customer (or company) name. For example: “XYZ Accounting” or “John Jones”3. Enter a valid date. This is used to identify the date of the capture. Press <ENTER> after you have entered a

valid date, and the WYCOM UNIT will save the initialization information.

Volume Init NeededRep Name : John DealerCustomer : My CustomerDate : 06/22/2000

Note: On some firmware versions, this screen may be titled “Wycap Card Setup”.



7.1.1.4 Capturing Data (KEYBOARD:S,C,1-8)Capturing data means that you will send data through the WYCOM UNIT. The WYCOM UNIT will, in turn, savethe data to a file and also send the data to an attached printer. Prior to attempting to capture data files, you shouldhave configured networking if you intend to print to the WYCOM UNIT via the network.

NOTE: BY DEFAULT, THE UNIT WILL BE AUTOMATICALLY SWITCHED INTO AN OFFLINEMODE DURING CAPTURE. If you would like to keep the unit in an online, production mode whilecapturing checks, please use the “O Online” option to set online to “y”.

1. Ensure you have configured networking, that the WYCOM UNIT is powered on, and that all cables areconnected correctly.

2. Set the executive switch to KEYBOARD.3. Select option “S Setup and Capture”.4. Select option “C Capture”5. Enter a digit 1-8, and a screen similar to the “Capture Pos” screen will appear. This screen indicates that the

WYCOM UNIT is prepared to capture data. (A “Volume Init Needed” screen may appear if your WYCOMUNIT has not been initialized.)

Capture Pos# : 1Total Files : 0Byte Count : 0Note: Press any key to end

6. Check that your printer driver is compatible with Wycom . (Any HP series PCL printer driver is compatible i.e.4000 series PCL or 8000 series PCL). PCL 6 and PS (Postscript) printer drivers are NOT compatible. Ifyour driver is not compatible, select a new printer driver.

7. Next go to your accounting software application from which you print checks. Send a THREE check print jobwith varying amounts. If you print STUB OVERRUN checks, make sure one of the three checks is a sample ofa stub overrun.

A. If you are ordering a standard license (using pre-printed check stock)– capture three checks with all thedigits 0-9, the comma and period in the amount field

B. If you are ordering a MICR license (using blank check stock) – capture three checks with all the digits 0-9, the comma and period in the amount field AND capture three checks with all the digits 0-9 in the checknumber. If you cannot change the check numbers, run 10 checks to capture all the digits.

8. If the WYCOM UNIT is properly configured, you should see the “Byte Count” increment as data is received.“Total Files” will not change.

9. When the printer has completed printing the data, and the “Byte Count” is no longer incrementing, you canpress any key on the keyboard. This will cause this data file to be closed, and data can no longer be capturedon this position until you “Format”. The main capture screen will again appear.

10. Repeat steps 7-9 for all accounts to be captured.



7.1.1.5 Capture Compatibility Check (KEYBOARD:S,C,1-8)If you have previously captured data in a capture position, when you select the position again, a compatibility checkwill be performed, and the results will be displayed. The following screens may appear:

Results: Compatible count:xxxxxx

Results: Need Digits count:xxxxxxLikely compatible. Send 1 or more checksWith digits 0-9, comma and decimal pointIn the amount field and check no. field.

Results: Postscript count:xxxxxxNot compatible. Select a compatiblePrinter driver and resend the check onA different key switch position.

Results: PCL6 count:xxxxxxNot compatible. Select a compatiblePrinter driver and resend the check onA different key switch position.

Results: Graphic File count:xxxxxxCompatible, but the protected amount andSignature suppression options are notavailable. Edit settings and try again.

7.1.1.6 Capture Results Display (KEYBOARD:S,C,R)This screen will display a summary of the compatibility checks for each captured file.1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “C Capture”4. Select option “R Results Display”, and a screen similar to the following will appear:

1: Need Digits 5: PostScript2: Compatible 6: Post/pcl63: PCL6 7: graphic/v ascii4: Limited Sign 8:

Positions 1-8 are listed. If a compatibility check has been performed, the results of the check will be summarized.If a check has not been performed, a dash will be displayed. Note: the compatibility check must be performed –before- switching to this position. This position displays the results, but it will not perform the compatibility check.



7.1.1.7 Send Captured files to WYCOMThe WYCOM UNIT supports several mechanisms to send captured files to WYCOM

• Access Files from a (Windows) SMB share

• Direct FTP to Wycom via the Internet

• Upload using FTP to an alternate FTP server

• Wycom Connect to have the files manually extracted – Contact Wycom’s Technical Support

7.1.1.7.1 Accessing captured files using SMB (Windows Networking)

Captured data files are place in a Microsoft Windows share called “capture”. If you set the hostname of theWYCOM UNIT to “wycom1”, then this share will be called \\wycom1\capture. You can browse using My NetworkPlaces or Network Neighborhood to “wycom1”, then click on “capture” to see the captured files. You can also go tothe Start Menu, select Run, type in the ip address of the wycom. This will take you to the capture folder. You canemail the zip file or the .prn files in the capture folder to [email protected].

7.1.1.7.2 Send Captured Files Directly to WYCOM via the Internet

The WYCOM UNIT is able to send captured data files directly to Wycom using File Transfer Protocol (FTP).

Note: The gateway address must have been correctly specified when you configured networking in order forthis feature to work.

4. Set the executive switch to KEYBOARD.5. Select option “S Setup and Capture”.6. Select option “C Capture”7. Select option “S Send”. The WYCOM UNIT will display “…please wait”. When the transfer attempt is

complete, the WYCOM UNIT will clear the command.8. Call Wycom Customer Support to confirm receipt of the transfer.

7.1.1.7.3 Upload using an alternate FTP server (KEYBOARD:S,C,M)

By default, the WYCOM UNIT will send captured data files directly to Wycom. However, you can modify theFTP settings to transfer the files to a different FTP server.

Note: You should only attempt this technique when directed to do so by a Wycom customer supportrepresentative.

1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “C Capture”4. Select option “M Modify FTP”, and a screen similar to the following will appear:

FTP Host: <default>FTP Dir : <default>FTP User: <default>FTP Pass: <default>

5. Enter the FTP Host, Dir, User and Password as directed by your Wycom customer support representative.6. When prompted to save the changes, type “Y”.7. Now, follow the instructions in the previous section to send the files to the IP address specified.



7.1.1.8 Capture Format (KEYBOARD:S,C,F)You can clear captured files from memory using the Format option.1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “C Capture”4. Select option “F Format”, and a screen similar to the following will appear:

This will clear all captured dataAre you SURE? (y/n): N

5. Enter “Y”

6. Press any key to continue.

7. Power Wycom off and on. Then previously captured data will be cleared.



8. Wycom Connect/UpdateTwo of the WYCOM UNIT features, “Wycom Connect”, and “Wycom Update” require access to the Internet. Ifyou plan to use these features your firewall should be configured to allow the WYCOM UNIT to communicate withWycom’s update/connect server.

8.1 Firewall configurationPlease contact your System Administrator and provide the following information:

Port type : TCP

Port number : 15000

Direction : outgoing

External IP Address : [not necessary] 204.200.27.56

DNS name (an alias for the IP address) : [not necessary] wycomsystems.com

Internal IP Address : <if possible, do not specify>

Some firewall policy requires both an internal and an external IP address. If possible, Wycom suggests that theinternal IP address not be specified. This will allow you to change the internal IP address of the WYCOM UNITwithout requiring a change in the firewall rule.

The IP address 204.200.27.56 is the IP address of wycomsystems.com. If the firewall rule does not require that youspecify this address, then you can safely ignore this address.

The port should be opened “outgoing” only. This will prevent outside machines from initiating communicationswith devices inside your network.

8.1.1 Version Management (KEYBOARD:S,V)The Version Management menu provides a means to 1) update graphics and software on the WYCOM UNIT, 2)select versions loaded in the WYCOM UNIT and 3) delete versions.1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “V Version Management”, and a screen similar to the following will appear.

[U] Upgrade via Network[S] Select Version[D] Delete VersionVersion Management Option:

8.1.1.1 Upgrade the WYCOM UNIT via the Network (Internet)After a new order has been completed, Wycom can make the update available via the Internet. When the update ismade available at Wycom, you can use the Update feature of the WYCOM UNIT to obtain the changes.

Note Update only works when a Wycom Customer Service Representative makes your updates available viathe Internet. If these updates have not been made available, then the WYCOM UNIT will not be able toconnect.

From the Version Management screen (See the section “Version Management” to access this screen), select option“U” for “Upgrade via Network”. The following screen will appear:



Upgrade will establish a two-wayconnection between Wycom Corporationand your network.Continue (Y/N)?

The upgrade software will allow Wycom to perform consistency checks on the WYCOM UNIT, upload softwareand modify the operation of the unit. Answering “N” means that you do not want Wycom to perform and upgrade.Answering “Y” indicates that you are allowing Wycom access into your network to your WYCOM UNIT.

If you selected “Y”, then the following screen will appear:

Host IP : <press return for default>

You should press <ENTER> unless directed to do otherwise. This screen provides a mechanism to specify analternate IP address in the case that the pre-programmed IP address is inaccessible. When you press <ENTER>, theWYCOM UNIT will attempt to connect to Wycom. The following screen will appear:

status 2400: starting update



8.1.1.1.1 Connect not Allowed

If Wycom has not allowed access to update files, the screen will display:

status 2400: starting updateerror 7002: connect not allowed

8.1.1.1.2 No update required

If no update is required, the WYCOM UNIT will display:

status 2400: starting updatestatus 8009: authenticatingstatus 8011: checking versionsstatus 8012: no update neededpress any key to continue

8.1.1.1.3 A typical update

If an update is available, the WYCOM UNIT will display:

status 2400: starting updatestatus 8009: authenticatingstatus 8011: checking versionsstatus 8014: updating please wait…status 8002: reboot requiredThe system will now rebootpress any key to continue

When you press a key, then the system will reboot. After the system has rebooted, your new update will be active.

8.1.1.1.4 Out of space

If you have previously uploaded versions, the WYCOM UNIT saves each version until you explicitly deleted. Ifyou attempt to update the WYCOM UNIT and an “out of space” message is displayed, you should delete unusedversions, and re-attempt the update.



8.1.1.2 Select VersionVersions are saved in the WYCOM UNIT until explicitly deleted using the “Delete Version” option from the mainVersion Management screen. You can select any version from the “Select Version” screen and make that versionactive. When you make a version active, the graphics, signatures and programming for that version become thedefault for the WYCOM UNIT.

From the main Version Management screen (See the section “Version Management” to access this screen), selectoption “S” for “Select Version”. A screen similar to the following will appear:

00 2003-10-24 15:13:34 <PGUP>=Prev01 2003-10-26 16:47:09 * <PGDN>=Next <ESC> =ExitSelect Version to ACTIVATE:

In this example screen, two versions are present, “2003-10-24 15:13:34” and “2003-10-26 16:47:09”. The asterisk“*” next to version “2003-10-26 16:47:09” indicates that this is the currently active version. The <PGUP> and<PGDN> keys are used to scroll through versions. The <ESC> key is used to exit.

8.1.1.2.1 Selecting a Version

1. Next to each version is a two-digit code. Determine the two-digit code next to the version you want to activate.

2. Type in the two-digit code on the keyboard and press <ENTER>. A screen similar to the following willappear:

You selected: 00 2003-10-24 15:12:34Do you want to ACTIVATE this version?

3. Enter “Y” and the screen will display:

You selected: 00 2003-10-24 15:12:34Do you want to ACTIVATE this version?Press any key to continue

4. Press any key and the main Version Management screen will appear.

5. Power off the unit, then power on the unit. The new version will be active.



8.1.1.3 Delete VersionVersions are saved in the WYCOM UNIT until explicitly deleted using the “Delete Version” option from the mainVersion Management screen.

From the main Version Management screen (See the section “Version Management” to access this screen), selectoption “D” for “Delete Version”. A screen similar to the following will appear:

00 2003-10-24 15:13:34 * <PGUP>=Prev01 2003-10-26 16:47:09 <PGDN>=Next <ESC> =ExitSelect Version to DELETE:

In this example screen, two versions are present, “2003-10-24 15:13:34” and “2003-10-26 16:47:09”. The asterisk“*” next to version “2003-10-26 16:47:09” indicates that this is the currently active version. The <PGUP> and<PGDN> keys are used to scroll through versions. The <ESC> key is used to exit.

NOTE: Version 00 can never be deleted. This is the original version shipped with the unit.

NOTE: The active version can not be deleted. An asterisk “*” indicates the active version. If you want todelete the active version, first select a different version using the “Select Version” menu, then delete thedesired version.

8.1.1.3.1 Deleting a Version

1. Next to each version is a two-digit code. Determine the two-digit code next to the version you want to delete.

2. Type in the two-digit code on the keyboard and press <ENTER>. A screen similar to the following willappear:

You selected: 01 2003-10-26 16:47:09Do you want to DELETE this version?

3. Enter “Y”. The version will be deleted, and the screen will display:

You selected: 00 2003-10-24 15:12:34Do you want to DELETE this version?Press any key to continue

4. Press any key and the main Version Management screen will appear.



8.1.2 Wycom Connect (KEYBOARD:S,W)

8.1.2.1 Wycom Connect Enable (KEYBOARD:S,W,E,Y,<ENTER>)Wycom connect provides a mechanism for Wycom Customer Service Representatives to remotely log into a unitvia the Internet, diagnose and troubleshoot problems, and to update the unit. Wycom Connect utilizes outgoingTCP port 15000 and an encrypted tunnel for all communications. You should select this option only when directedto do so by a Wycom Customer Service Representative.1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “W Wycom Connect”4. Select option “E Enable”5. When prompted for the Host IP, press <ENTER>.6. You will see a message similar to: “status 2401: connecting”.

Note: Host IP provides a mechanism to specify an alternate IP address in the case that the pre-programmed IPaddress is inaccessible. When you press <ENTER>, the WYCOM UNIT will attempt to connect to Wycom

7. If the connection attempt is successful, and Wycom has allowed your unit to connect, you will see a screensimilar to the following.

status 2410: connection validatedstatus 2415: connect file createdstatus 2420: connect service startedpress any key to continue

You should press any key, and you will be returned to the “Setup and Capture” options menu. At this point,the WYCOM UNIT is connected to Wycom. Each time that the unit is powered on, the unit will attempt toconnect to Wycom. You can use the “D – Disable” (see next section) option to disable Wycom Connect whenthe connection is no longer desired.

8. If the connection fails, you may see a screen similar to the following.

status 2401: connectingerror 7003: connect not allowedpress any key to continue

If this screen appears, note the error number (7003 in this case), and provide the error number to your WycomRepresentative.

8.1.2.2 Wycom Connect Disable (KEYBOARD:S,W,D)You should select this option only when directed to do so by a Wycom Customer Service Representative.1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “W Wycom Connect”4. Select option “D Disable”, and Wycom Connect will be disabled.



8.1.2.3 Wycom Connect ErrorsThe table on page 71 lists Error Numbers and Resolutions. Typically, connection errors are caused by either anincorrectly configured gateway IP address, or by a firewall blocking outgoing TCP port 15000.

8.1.3 Service Setup (KEYBOARD:S,Z)This menu provides fine-grained control over WYCOM UNIT services. You can disable unneeded services ifdesired. If a service is disabled, then that service will no longer be available for use until the service is re-enabled.1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “Z Service Setup”. A screen similar to the following will appear:

Services lpd = YY = Enabled smb = YN = Not enabled ssh = Y http = Y

4. Use the arrow up and arrow down keys to move between the fields.5. Enter “Y” to enable a service. Enter “N” to disable a service.6. Press <ENTER> until you return to the main menu.

Abbreviation

Service Name Description

lpd Line Printer Daemon Allows WYCOM UNIT to respond to LPR protocol.smb Windows Services Allows users to access the “capture” share.

Can be used with Image Archiving to transfer data to a Windowsworkstation. Allows users to print to WYCOM UNIT queues usingwindows services. You can safely disable this service if you do notuse windows shares for Image Archiving, do not print usingwindows shares and do not need access to the capture share on theWYCOM UNIT.

ssh Secure Shell Protocol used for maintenance. Can be safely disabled. If thisservice is disabled and wycom connect or wycom update areactivated, then the service will be automatically started. Theservice will be automatically disabled at the completion of wycomconnect or wycom update.

http Web Server Use to access the web-based interface on the WYCOM UNIT. Ifthis is disabled, you will not be able to add, modify or managequeues. The existing queues/ports will continue to operate even ifthe web server is disabled.



9. LCD User Interface (Keyboard)When the key switches are turned to Keyboard or Configure, the main User Interface menu will appear on the LCDscreen:

C Check Starting Number <PGUP>=PrevK Keyboard Checks <PDDN>=NextS Setup and Capture <ESC >=ExitEnter letter of option:

Option Name DescriptionC Check Starting Number Set the check number when the unit is automatically adding a

check number to your checks. You should not set this optionif your host computer is generating check numbers.

K Keyboard Checks Allows you to create blank or manual checks using thekeyboard, LCD screen and a connected keyboard.

S Setup and Capture Provides a set of menus to capture data from your hostcomputer and to configure your WYCOM UNIT

The following subsections will have headings of the form: Text Description (Keyboard:X,Y,Z). This means thatyou can access the menu by turning the switch to “Keyboard”, then typing the letters X, Y, Z.

At any time, you can press the <ESC> key to exit the current menu, and return to the parent menu. If you press<ESC>, and the menu blinks, but does not change, this indicates that you are already at the highest menu.

9.1 Check Number Setup (KEYBOARD:C)The WYCOM UNIT can automatically generate check numbers for each check. This menu option is designed toallow you to set the starting check number so that the numbers correspond to your accounting system. Note: Thisoption will only affect checks if the option is enabled at the factory. When printed from your accounting software,most checks will already have a check number, and the WYCOM UNIT will simply use this number instead ofgenerating a new check number.

1. Set the executive switch to KEYBOARD.2. Select option “C Check Starting Number”.3. The following screen will appear.

Automatic Check Number Setup ScreenEnter Position (1-8):

4. Enter the position number for the desired check.5. The following screen will appear: ( The old starting check number will be displayed if any were previously

entered.)

Position 1Old:New:



6. Enter the new starting check number and press <ENTER>. This number will be saved, and the next checkprinted will use this check number.

9.2 Keyboard ChecksThe “K Keyboard Check” option allows you to both generate a check outside of your accounting program, andcreate a blank check.

9.2.1 Blank Check Maker Interface (KEYBOARD:K,B)The WYCOM UNIT can output a blank MICR check form without a signature using the Blank Check MakerInterface. To activate this feature, a keyboard must be connected to the Wycom and the Wycom unit must be turnedon.

1. Set the executive switch KEYBOARD.2. Select option “K Keyboard Checks”3. Select option “B Blank Check Maker”. The BLANK CHECK MAKER screen will appear.4. The following screen will appear.

BLANK CHECK MAKERPosition (1-8):Check Start # :Num Checks :

5. Enter the position number for the desired form (“Position (1-8):”).6. Enter the starting check number (“Check Start #:”).7. Enter the total number of checks desired (Num Checks:).8. You will be prompted for a queue name. By default, “lp” will be displayed. This will send the print job to the

output parallel port. You can select any other queue name that you have created using the web administrationinterface. For example, if you have created “raw1” using the Wycom web-based administration interface, thenyou could enter “raw1”.

9. Press <ENTER> after the queue name, and WYCOM UNIT will generate the blank checks.

For example, suppose accounts payable was located at position #3, and you wanted to print checks 4001, 4002,4003, and 4004. You would enter 3, 4001, and 4 in the data entry fields.

When printing more than one check type, the Wycom must be reset by either turning the Wycom key switch or bypressing ESC three times on the keyboard between check types. Both LEDS on the Wycom will flash indicating ithas been reset.



9.2.2 Manual Checks (KEYBOARD:K,M)The WYCOM UNIT will provided the ability to manually generate a check by entering information using theWYCOM UNIT keyboard.

Typically, the WYCOM UNIT operates on-line. In the on-line mode, you may be using the WYCOM UNIT to signchecks, protect checks and/or generate custom forms. Manual programming allows you to manually generate acheck using the configuration/programming of an online check. Therefore, the appearance of a manually generatedcheck is similar to (but not necessarily the same as) that of an online generated check.

Manual Check Data Entry

You must switch the executive key switch to “KEYBOARD” to access a manual program. In the KEYBOARDposition, you must use the keyboard to enter information necessary to generate the check. This includes line itemswith amounts, payee information, date, check number and etc.

The amount of the check is calculated from each line item entered. The check stub contains a summary of each lineitem, and multiple line items may be entered. The stub length limits the total number of line items. If you enter themaximum number of available stub lines, the WYCOM UNIT will automatically display a final total screen. Youmust specify “Y” on the last screen to print the check.

Entry of Incremental and duplicate information

When multiple manual checks are generated, the date and the check number will be automatically maintained. Thedate of the current check will default to the date of the last check. The check number will be automaticallyincremented to prevent check number duplication. You can always override both the date and the check number.

Stub format

A manually generated stub will be different from an online-generated stub. Field locations in the manuallygenerated stub will be fixed and will be formatted by the WYCOM UNIT.

Stub location

The stub will be duplicated in all non-check positions. For example, if an 11” form is used, and the check is printedon the top of the page, stubs would be duplicated in the middle and bottom portions of the page. For 11” formswith 2 checks and 2 stubs, the stub should appear only in the stub area associated with the printed check.

Laser printers only

The WYCOM UNIT only generates manual checks for laser printers. Dot matrix printers are not supported.



9.2.2.1 WYCOM UNIT Manual Check User InterfaceGenerating a manual check with the WYCOM UNIT is quite simple for a user. At the factory, Wycom will pre-program all field locations, so unit is custom configured to the needs of the end user.

To activate manual programming for a programmed position:1. Ensure that a keyboard is connected, and that the WYCOM UNIT is turned on2. Switch the EXECUTIVE key to the KEYBOARD position3. Select option “K Keyboard Checks”4. Select option “M Manual Check”. A screen similar to the following will appear:

MANUAL CHECKS[1-8] : Create Manual CheckR : Manual Check ReportEnter Option [ESC to exit]:

5. Select option 1 through 8 to begin to create a manual check. Alternatively, select option “R” to generate amanual check report.

9.2.2.1.1 WYCOM UNIT Manual Check User Interface

The WYCOM UNIT uses the following keys to navigate through the screens:PGUP Go to the previous screen. PGUP will not go before screen #1.PGDN Go to the next screen. PGDN will stop at the last screen and prompt “PRINT Y/N”UP ARROW To move to the previous field on the screen.DOWN ARROW To move to the next field on the screen.<ENTER> To complete entry of data and move to the next field.

9.2.2.1.2 WYCOM UNIT Manual Data Entry

Screen #1 is the first of two screens specifying the payee name and address. Any field may be left blank. However,the Payee name should always be specified.

Screen #1

Date : 10-21-1998 Check No: 1Payee: John DoeAdd 1: 1234 Anyplace WayAdd 2:

Screen #2

Add 3:City : Santa ClaraState: CAZip : 95051

After the payee name and address information has been entered, you will be prompted with a series of Item Screens.The Item number and the Total are automatically generated. You can enter an amount and a discount amount. Thedate, reference and description may also be entered on this page. The reference number and description may beentered or left blank. The reference number, for example, could be used to refer to a purchase order number.Item Screen

Item: 1 Date: 01-20-65Amnt: 11.00 Ref : 12345678901234567



Disct 1.00 Desc: 12345678901234567Total 10.00

Item ScreenItem: 2 Date: 01-21-65Amnt: 12.00 Ref : 12345678901234567Disct 2.00 Desc: 12345678901234567Total 10.00

When all items have been entered, you should leave the next Item Screen blank. This will prompt the WYCOMUNIT to display the totals screen. The maximum number of items is determined by the printable area of the stub.If the stub is small, few line items can be entered. If the stub is long, many items can be entered. When themaximum number of items is reached, the WYCOM UNIT will automatically go to the Totals Screen.

Item ScreenItem: 3 Date:Amnt: Ref :Disct Desc:Total

The Totals Screen will appear after the last item has been entered or an item screen has been left blank. The Totalwill be automatically generated. You may enter a memo on this screen, and may also enter the number of copies togenerate.

Totals ScreenTotal: 20.00 memo: No Memo#copy: 1

The Print Screen is the last screen prior to generating a manual check. You MUST answer ‘Y’ in order for theWYCOM UNIT to generate a manual check. At any time, prior to printing the check, you may page up to previousscreens, and modify the information entered.

Print Screen (no network printers). This screen will appear when you have only one printer connected to a parallelport, and you have not purchased any network licensed.

Print Y/N:

Print Screen (network printers). This screen will appear when you have network printer licenses. The “queue”specifies the name of the destination printer. For example, if you have created “raw1” using the Wycom web-basedadministration interface, then you could enter “raw1”. The default “lp” will send the print job to the output parallelport.

Queue : lpPrint Y/N:



After you enter ‘Y’ to the “Print Y/N” prompt, a manual check will be sent to the laser printer. The WYCOMUNIT will then display screen #1. Note that the date and the check number are automatically generated.

Date : 10-21-1998 Check No: 2Payee:Add 1:Add 2:

9.2.2.2 WYCOM UNIT Manual Report User InterfaceThe WYCOM UNIT can print a report of manual check writing to a connected printer.

1. Ensure that a keyboard is connected, and that the WYCOM UNIT is turned on2. Switch the EXECUTIVE key to the KEYBOARD position3. Select option “K Keyboard Checks”4. Select option “M Manual Check”. A screen similar to the following will appear:


5. Select option “R” to generate a manual check report. A screen similar to the following will appear:

Manual Report: Avail Used RemainP - Print 448 2 446C - Clear Enter Option:

P – Print When you press the letter “P”, the manual report will be printed.C – Clear When you press the letter “C”, the manual report will be cleared.Avail This indicates the total number of manual report entries available.Used This indicates the number of used manual report entries.Remain This indicates the number of remaining manual report entries.



9.2.2.2.1 Generating a Manual Report

This section explains how to generate a manual report.

1. At the main manual report screen, press the letter “P”.2. If the following screen appears when you have network printer licenses. Otherwise, this screen will not

appear, and the manual report will be issued to the parallel port. The “queue” specifies the name of thedestination printer. For example, if you have created “raw1” using the Wycom web-based administrationinterface, then you could enter “raw1”. The default “lp” will send the print job to the output parallel port.Enter the queue name, and press <ENTER>.

Queue : lp

3. A message similar to the following will appear:

The printer must be on!Continue? (Y/N):

4. Confirm the printer is on and is connected, then press the letter “Y”. The manual report will be sent to theprinter and a message similar to the following will appear:

Print Job SentPress any key to continue

5. Press any key on the keyboard to continue.

9.2.2.2.2 Clearing a Manual Report

After each manually generated check is sent to the printer, a description of the check is stored in non-volatilememory in the WYCOM UNIT. Once a manual report is generated, you should clear the memory to create spacefor new descriptions to be stored. If the manual report memory is never cleared, the WYCOM UNIT memory willbecome completely full, and the WYCOM UNIT will not maintain a record of newly created checks. The old checkdescriptions will always be maintained until the manual report is cleared.

To clear the manual report:

1. At the main manual report screen, press the letter “C”. A message similar to the following will appear:

THIS WILL CLEAR THE MANUAL REPORT!Continue? (Y/N):

2. Press the letter ‘Y’ to clear the manual report.

9.2.2.3 Manual Check Page CompositionA manual check consists of:



1. Form, signatures, prefix, MICR numbers and etc. These are the existing on-line features.2. A WYCOM UNIT data stream emulating the data from a host computer. The data stream consists of:

2.1. The check2.2. The WYCOM UNIT stub

The WYCOM UNIT will generate a generic stub format. The WYCOM UNIT stub format will NOT be the same asthe on-line check stub format. Moreover, the WYCOM UNIT internally generates fonts for the manual check, andthe resulting output check will likely differ from an on-line customer check.

When printing, the stub will print where the check does not print. If there are several open areas on a check, thestub will be duplicated in each of the open areas.

9.2.2.4 Manual Mode OFFLINE Signer (KEYBOARD:K,M,<position>,<count>)Access OFFLINE Signatures using KEYBOARD,K,M, enter the position number assigned to the manual checks.Enter the number of signatures to print. Enter the queue name, then press <ENTER>.

1. Set the executive switch to KEYBOARD.2. Select option “K Keyboard Checks”.3. Select option “M Manual Checks”.4. The following screen will appear:


5. Select position number of offline signer, option 1 through 8.6. Press any key to begin.7. The following screen will appear:

OFFLINE SIGNERPage Count:Queue: lp

8. Enter number of pages you want signed.9. The “queue” specifies the name of the destination printer. For example, if you have created “raw1” using the

Wycom web-based administration interface, then you would enter “raw1”. The default “lp” will send the printjob to the output parallel port. Enter the queue name, and press <ENTER>.

10. The specified number of pages will be signed, then the unit will stop printing.

9.2.2.5 Manual ReportThe WYCOM UNIT will maintain a record of each check printed for each position. On demand, the WYCOMUNIT will print a report to a laser printer with a list of each check printed, payee, amount, date, and other pertinentinformation.



10. Image ArchivingElectronic images of printed checks can be archived to a Windows workstation in both Printer Control Language(PCL) and Portable Document Format (PDF) formats. This chapter describes how to configure your WYCOMUNIT and a Microsoft Windows workstation to generate both PCL and PDF check images.

10.1 OverviewWhen Image Archiving is enabled, the WYCOM UNIT will print data to a printer, and will also save the PCL datato a Windows Workstation. A Wycom-supplied Microsoft Windows program operates in the background to assignnames to output files, split large PCL files into individual checks, and convert PCL files into PDF equivalents.

10.2 Data transfer from WYCOM UNIT to Windows WorkstationMultiple WYCOM UNITs can transfer data into the same Windows Workstation for processing. Each printer PCLfile has a unique name.

In normal operation, printer PCL files are transferred to the designated Windows Workstation as each file is printed.However, the Windows Workstation may be unavailable due to maintenance or some other issue.

In instances where the destination windows workstation is unavailable, the WYCOM UNIT will store files up to thelimit of available internal memory. Every 5-30 seconds (approximately), the WYCOM UNIT will attempt to re-establish communications with the destination workstation, and once communications has been re-established,buffered files will be transferred.

By default, the WYCOM UNIT ships with approximately 64MB of internal memory available for temporarystorage of files. Assuming an output PCL file size of 30kB - 200kB, the unit can store approximately 320 to 2133checks before the temporary storage space is exhausted.

Note 1: These figures will not exactly represent your application, since your output file sizes may be muchlarger or smaller than the estimates.

Note 2 Additional memory can be ordered on a custom basis. Please contact Wycom if additional memory isrequired.



10.3 Installation

10.3.1 Create the transfer directory on a Microsoft WorkstationYou must first create a directory to store data from the WYCOM UNIT.1. Start Windows Explorer (START Programs Accessories Windows Explorer)2. Click on “My Computer” to expand the tree3. In the left pane, click on a drive letter. Typically, this will be the “C:” drive. This drive name should be

highlighted.4. Right click on empty space in the right pane. A menu will appear.5. Select “New” from the menu.6. Select “Folder”. A folder named “New Folder” will be created, and the name “New Folder” will be

highlighted.7. Type “pcl2pdf” as the name of the “New Folder” This will create the transfer directory.

If you are using windows shares, you must also share this transfer directory. Follow the steps below to share thedirectory.8. Right click on the “pcl2pdf” folder.9. Click “Sharing…”. The “pcl2pdf” properties menu will appear, and the “Sharing” tab will be displayed.10. Click on the “Share this folder” radio button.11. Ensure that the share name is “pcl2pdf”.12. Click the “Apply” button.13. Click OK.

Note: All windows sharing instructions assume that the shared directory name is “pcl2pdf”. If you choose adifferent name, use that name instead of “pcl2pdf” when configuring windows sharing with the WYCOMUNIT.

10.3.2 Create a “wycom” userTypically, you should create a “wycom” user with rights restricted to the conversion directory. You can use otheraccounts (the administrator account, for example), but creating a “wycom” user follows a security policy of limitingusers to the minimal resources necessary to perform a task.

You should create the “wycom” user with a password that never expires.

1. START Control Panel Administrative Tools Computer Management

2. Click on the plus sign (+) next to “Local Users and Groups”

3. Right-click on “Users”

4. Select “New User”

5. Enter “wycom” for the user name

6. Enter a password, then confirm the password

7. Uncheck “User must change password at next logon”

8. Uncheck “User cannot change password”

9. Check “Password never expires”

10. Uncheck “Account is disabled”

11. Click the “Create” button



12. Click the “Close” button

10.3.3 Enable FTP on the Windows workstationThe WYCOM UNIT uses FTP to transfer files to a Windows Workstation. You must enable FTP on the windowsworkstation, configure the FTP server, then configure the WYCOM UNIT to communicate with the FTP server.

Note: Early versions of the WYCOM UNIT supported windows shares for data transfer, and this transfermechanism is still provided for backwards compatibility. However, the WYCOM UNIT’s implementation ofthe windows sharing protocols does not support WINS, and the WYCOM UNIT and the server must be on thesame subnet. Only “Windows 98”-style workgroups are supported. The windows share transfer mechanismis deprecated, and FTP should be used instead.

You must first install and activate a FTP server on your Windows workstation.

Note: Windows Home versions do not, by default, support FTP.

10.3.4 Create the transfer directory1. Create the directory c:\pcl2pdf

10.3.5 Install IISBecause FTP depends on Microsoft Internet Information Services (IIS), you must first make sure that IIS isinstalled.

1. Windows XP has a default and “classic” desktop view. The Windows XP classic view is similar to the defaultWindows 2000 desktop view. Use the following steps to arrive at the “Add or Remove Programs” dialog.

1.1. [Windows XP Professional (default start menu configuration)]



1.1.1. START Control Panel Add or Remove Programs

1.2. [Windows 2000 (or Windows XP set to classic Start menu view)]

1.2.1. START Settings Control Panel

1.2.2. Double-click Add/Remove Programs.

2. Click Add/Remove Windows Components.

3. Double-click Internet Information Services. This will open another window listing the IIS subcomponents.

4. Check the box next to File Transfer Protocol (FTP) Server. The Common Files and Internet InformationServices Snap-In boxes will also check by default. Make sure no other boxes are checked

5. Click OK. Windows will attempt to install the service.

Note: Windows may prompt you for the installation CD



10.3.6 Configure the FTP Server1. START Programs Administrative Tools Internet Services Manager. (In Windows 2000 Professional, you

can access Administrative Tools from Control Panel.) Double-click the hard drive on which you have Windowsinstalled.

2. Click the plus sign (+) next to the server name. This will expand the tree and you will see “FTP Sites”.

3. Click the plus sign (+) next to “FTP Sites”, and this will expand the FTP sites tree.

4. Right click on the “Default FTP Site” and click “Properties”

5. Click on the “Home Directory” tab

6. Click the radio button: “A directory located on this computer”

7. Set the Local Path to “c:\pcl2pdf”

8. Check the “Read”, “Write” and “Log visits” check boxes

9. Click the “UNIX” Directory Listing Style radio button

10. Click the “Security Accounts” tab

11. UN-check the “Allow Anonymous Connections” check box



10.3.7 Test the FTP ServerOnce you have installed and configured the FTP server, you should attempt to log into the server.

1. Open a command prompt window. START Programs Accessories Cmd Prompt

2. At the command prompt, type “ftp <IP address of server>”.

3. Enter the user name.

4. Enter the password for this user. You will be logged into the server.

5. Type “quit” to exit the ftp session. An example session is below.

C:\>ftp 192.168.0.20 Use the IP address of your Windows WorkstationConnected to 192.168.0.20.220 Microsoft FTP ServiceName (192.168.0.20:someuser): wycom Enter the username you created (default: “wycom”)331 Password required for wycom.Password: Enter the password for the user230 User wycom logged in.Remote system type is Windows_NT.ftp> quit To exit the test, type “quit” and press <ENTER>221

This test will determine if the WYCOM UNIT is able to log into your FTP server. If you are not able tosuccessfully log into the server using the Windows FTP, then you should resolve this error before attempting to usethe WYCOM UNIT to transfer files.

10.3.8 Install the Wycom conversion program1. Insert the CD into a CD Drive on your workstation2. Click START Run. The Run dialog will appear.3. Type in “D:\setup.exe” where “D\:” is replaced with your CD drive letter.4. Click OK. This will start the installation program.5. In several dialogs, you will be asked for the following information:

5.1. Your name. Enter your name.5.2. Your company name, if any. This can be blank, or your company name.5.3. The destination location. This can be any directory, but the default is recommended.5.4. Location of PCL files to be converted. This should be set to c:\pcl2pdf. However, if you have created a

differently named shared directory, enter that name here.6. Once you have entered all of the necessary information, click “Next” to begin installation.7. This will install the conversion program. The conversion program will be started automatically if the machine

is rebooted. In addition, the installation program will immediately start the conversion program. You will seean icon with a “W” appear in the system tray.



10.3.9 Enable Image Archiving on the WYCOM UNITThe WYCOM UNIT can transfer printer PCL files using FTP. (Windows-share transfers are supported forbackwards compatibility, but this transfer mechanism is deprecated, and FTP is the preferred transfer mode)

1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “I Image Archiving”, and a screen similar to the following will appear.

Image ArchivingE : Enable using Windows ShareF : Enable using FTPD : Disable Enter Option :

4. Enter “F” to transfer data using FTP. Enter “E” to transfer data to a Windows Share. A parameter screen willappear.

Parameter FTP Windows ShareServer The IP address of the Windows

workstation.Enter the name of your Windows-based server.This is the “full workstation name” if there are noperiods in the name. Otherwise, this is just theportion of the name before the first period.Example 1: For “mymachine.something”, youshould enter “mymachine”. Example 2: For“mymachine” with no periods, you should justenter “mymachine”.

Path Usually, this should be left blank. Thisis a subdirectory relative to the “LocalPath” of the FTP server. Since youusually have already specified“c:\pcl2pdf” as the Local Path, asubdirectory is not needed.

Enter the path on the Windows-based server. Thisis the share name of the directory. Enter“pcl2pdf”.

User A valid user name on the Windowsworkstation

Enter the user name allowed to access theWindows share. This is the name of a user on theWindows machine. If created a wycom user, enter“wycom”.

Pass The user’s password Enter the password of the user allowed to accessthe Windows share.

5. Enter the server/IP address, path (if any), user name and password.6. After you have entered a password, press <ENTER>. The WYCOM UNIT will attempt to confirm all

parameters. If all parameters are correct, the LCD screen will display “Archiving Enabled. Press any key tocontinue.” Errors will be displayed on the LCD screen if the parameter confirmation fails. Review the errorand correct the indicated parameter.

Note: Common errors include:

1. Setting a Path when using the FTP server. Typically, a path should not be entered.

2. Creating a user name or password with unsupported characters. The single quote character (‘) shouldnever be used.

3. Specifying a user who does not have read/write permissions to the directory on the WindowsWorkstation.



10.4 Using archived images

10.4.1 Viewing imagesOnce you have completed the installation procedure, you are ready to use the WYCOM UNIT to both print checksand generate PCL/PDF images of checks.

1. Place the WYCOM UNIT switches into an appropriate ONLINE position

2. Print a check to the WYCOM UNIT. The check should print correctly on the printer. After approximately 5seconds, the conversion process will begin on the Microsoft Windows workstation.

3. PCL Images. Open windows explorer and browse to the directory “c:\pcl2pdf\pcl”. Once the conversion iscompleted, the output PCL file will appear in this directory. The file will be named based on the accountnumber and the check number. I.e. <account>-<check number>.pcl. If you have a PCL viewer programinstalled, you can double-click on the file, to view the PCL image.

4. PDF Images. Open windows explorer and browse to the directory “c:\pcl2pdf\pdf”. Once the conversion iscompleted, the output PDF file will appear in this directory. The file will be named based on the accountnumber and the check number. I.e. <account>-<check number>.pdf. If you have Adobe Acrobat Reader or asimilar PDF viewing program installed, you can double-click on the file, to view the PDF image.

Note: If the PCL/PDF file generation is not complete when you open the directory, you may not see the fileuntil you perform a “refresh” in Windows Explorer.

Note: Some image archival programs are not compatible with PDF files. If this is the case, then your imagearchival program may use the PCL output files in the \pcl directory.

10.4.2 Description of directoriesThe WYCOM UNIT will always place the raw PCL files (.prn) and conversion data files (.txt or .tmp) in thedirectory specified using the keyboard interface.

PCL to PDF will process these raw data files (.prn and .txt) and will place output into the following directories:

\ Root conversion directory. Any files in this directory are waiting for conversion. This may include fileextensions .prn, .txt and .tmp.

\pcl Contains PCL version of the final output files, and are named <account>-<check number>.pcl

\pdf Contains PDF version of the final output files, and are named: <account>-<check number>.pdf

\org Original data files from the WYCOM UNIT and conversion log files.

\split Temporary working directory

10.4.3 Disabling, Enabling and Exiting the conversion programIf the program is enabled, right click on the “W” icon in the system tray and select “Disable PCL to PDF”.

If the program is disabled, right click on the “W” icon in the system tray and select “Enable PCL to PDF”.

If the program is currently running, right click on the “W” icon in the system tray and select “Exit”.

NOTE: THIS WILL DISABLE ALL CONVERSIONS UNTIL THE MACHINE IS REBOOTED.



10.4.4 Image Archive Troubleshooting

10.4.4.1 Files transferred, but PDF files are not generatedIf the files are transferred from the root directory to the org directory, but the PDF files are not generated, this isusually because the index information has not been programmed correctly in the WYCOM UNIT. This can happenif 1) your data stream should have a check number, but the check number was not found in your data stream or 2)your data stream does not have a check number, and automatic check numbering has not been enabled. . Check theorg directory. If the files are named with “none” in the filename, then the index information is not being createdcorrectly. Contact your Wycom Representative to modify the programming in the WYCOM UNIT.



11. CompatibilityThe PREMIER, PREMIER MPS and OMNI (hereafter called WYCOM UNIT) are print servers that processchecks. This provides compatibility information.

11.1 Communication protocols supportedThe WYCOM UNIT supports three different communication protocols:

1) Direct (Raw) TCP – If supported by the host, this is generally the best protocol to use. Best with AS400 andWin 2000 and above. Uses bi-directional communications with printer. This communication protocol issimilar to that used in early JetDirect print servers.

2) LPR also called LPD. Use with LINUX/UNIX.

3) Windows Networking, SMB, LAN Manager, LAN MAN. Use with Windows only in cases where neitherDirect TCP nor LPR will work.

# Protocol Also called Used with Notes

LINUX/UNIX(preferred)

LPR is the standard communications protocolused with LINUX/UNIX.

Windows 2000 & up Supported

AS400 The AS400 can speak the LPR protocol, butwhen LPR is used, status information is lost,and the user is unable to specify page ranges.Therefore, Direct TCP is the preferredmechanism for the AS400.

Novell Netware Set up a NDPS gateway using Novell’sgeneric NDPS gateway to remote LPRdevices

LPR LPD

DEC VMS

AS400 (preferred) Bi-directional communications is supported.The HPPJLDRV should be used on theAS400. The WYCOM UNIT is NOTcompatible with the HPSNMPDRV sinceSNMP is not supported.

Windows 2000 & up This protocol works fine with Windows 2000and above.

Direct TCP Port 9100

Raw 9100

Raw TCP

DEC VMS

Windows (all)(preferred)

Supported by all windows-based computers.WindowsNetworking

Lan Manager

LAN MAN

SMB

Samba (onLINUX/UNIXsystems)

LINUX/UNIX(possible)

Some versions of LINUX/UNIX include aprogram called SAMBA. This programallows LINUX/UNIX computers tocommunicate with windows networkingequipment.



11.2 Communication protocols NOT supported1) NOVELL IPX is not supported. HOWEVER: The WYCOM UNIT can inter-operate with Windows clients

even if the Windows Clients are on a Novell IPX network. In addition, many Novell servers support LPR/LPDprotocol, and the WYCOM UNIT will inter-operate with this protocol.

2) AS400 Telnet Printing is not supported. However, the WYCOM UNIT does support printing using theHPPJLDRV driver instead of the Telnet driver.

11.3 System Related Answers

11.3.1 LINUX/UNIXLPR is the best protocol to use with LINUX/UNIX. On the LINUX/UNIX workstation, the system administratorwill typically edit the /etc/printcap file and add a new remote printer definition. The host name is usually“wycom1”, and the print queue is “wycom”. There is also a pass-through print queue called “lp”.

11.3.2 Windows ComputersThe WYCOM UNIT natively supports windows networking. To configure the unit, you must set up the IP address,and type in the workgroup name. The WYCOM UNIT will appear in the workgroup, and will export two printers:lp and wycom. “lp” is a pass-through queue. “wycom” will provide check processing when the key switches areenabled.

Windows 2000 and above supports Direct TCP, LPR and Windows printing.

11.3.3 Windows Computers on a Novell NetworkIf windows computers are used, then the system administrator can load windows networking on the windowsclients, and the clients can speak directly to the WYCOM UNIT using windows networking.

11.3.4 Novell NetworksThe WYCOM UNIT operates as a remote print queue and support three different communications protocols: DirectTCP, Windows (SMB/LANManager), and LPR.

If you intend to issue print jobs from a Novell Server, the server must support one of these protocols since IPX isnot natively supported. Typically, this means using NDPS with a gateway to LPR/LPD.

If you intend to issue print jobs from a Microsoft Windows client, then the Microsoft Windows machine can beconfigured to run Windows Networking in parallel with Netware networking. You must first install WindowsNetworking, and then use the "Add Printer" dialog to add a windows printer. In this mode of operation, theWYCOM UNIT is managed the same as any remote windows printer.

11.3.5 AS400Direct TCP is the best communication protocol to use with the AS400. Direct TCP is a bi-directionalcommunication protocol, and the printer must support bi-directional communications. The HPPJLDRV driver mustbe used. Since the WYCOM UNIT does not support SNMP, the HPSNMPDRV will not work with the WYCOMUNIT.

The AS400 also supports LPR. A remote print queue can be created and the LPR protocol can be used to transferprint jobs to the WYCOM UNIT. Note however AS400 implementation of LPR will not allow page ranges to besupported. Only the entire print job can be issued. This is not a good choice for customer who typically need tosend a small number of checks out of a very large check print run.



11.3.6 THE UNKNOWN SYSTEMHow do you determine if a system will be compatible with the WYCOM UNIT? First, look at the precedingsections and determine if the system type is listed. If it is, follow the recommendations in the section. If the systemis not listed, then ask the following questions:

1) Is IP (Internet Protocol) supported on your network? If NO, then the WYCOM UNIT is not compatible. IfYES, go to next question.

2) Do you have one of the supported printers on our list? (Laser: PCL5/PCL5e, Dot Matrix: Epson FX, EpsonLQ, IBM PPR, OkiData, DEC). If NO, then the WYCOM UNIT is not compatible. If YES, go to the nextquestion.

3) Can you use LPR/LPD, Direct TCP or Windows networking to communicate to printers? If NO, then theWYCOM UNIT is not compatible. If YES, then the WYCOM UNIT is likely compatible.

11.3.7 Printer Support1) Works with any compatible laser printer supporting PCL5

2) Works with nearly all dot matrix printers

3) Supported dot matrix emulations include: Epson FX, Epson LQ, IBM PPR, Okidata Microline, DEC

12. Q&AI have an Elite, will the WYCOM UNIT work for me?

There is a good chance that if the Elite is supported, the WYCOM UNIT will be compatible. The customer’snetwork must communicate using one of the supported protocols (LPR, Windows Networking, Direct TCP).

How is the WYCOM UNIT defined on the Network?

On the host computer, define a remote networked printer.

How is the WYCOM UNIT Managed?

Using a web-based interface or a keyboard interface.

Why is Windows networking preferred with Windows computers?

It is native to Windows.

Is the WYCOM UNIT compatible with HP's jet admin utility?

No. The WYCOM UNIT does not support SNMP. HP’s JetAdmin utility expects to communicate with a printserver using both the Direct TCP protocol and with SNMP, so the WYCOM UNIT is not compatible with HP’s jetadmin utility.

If the customer has an external jet direct installed, will the IP address be the same for the WYCOM UNIT?

Yes, if the Jet Direct is removed, the IP Address can be re-used with the WYCOM UNIT. If the Jet Direct is stillconnected to the network, then a new IP Address must be selected for the WYCOM UNIT.

Do I need a print server with the WYCOM UNIT?

No, the WYCOM UNIT is a print server. The WYCOM UNIT acts like a combined print server and check printer.

How is your system managed on a Novell Netware 6 network?

By using a NDPS gateway to LPR when printing from the Novell server, and by using Windows printermanagement when communicating directly from a Windows-based machine on a Novell network.



Is the WYCOM UNIT the same a HP Jet Direct?

The WYCOM UNIT is similar to a HP JetDirect, but not the same. The key difference is that the WYCOM UNITdoes not natively support IPX, while the JetDirect does not support windows networking.

Does the WYCOM UNIT support IP printing?

Yes, Direct TCP printing is supported. IP is also the backbone of the Windows and LPR protocols.

Does the WYCOM UNIT support (Novell) NDPS printing?

You can use Novell's NDPS gateway that ships with NDPS to communicate to the WYCOM UNIT over IP usingLPR/LPD. The WYCOM UNIT does not natively support NDPS.

Does the WYCOM UNIT support (Novell) Queue based printing?

No. Wycom is not aware of a gateway mechanism from NW6 queue-based printing to LPR, Direct TCP orWindows-based printers. However, if a gateway mechanism supports LPR, Direct TCP or Windows-basedprinting, then the WYCOM UNIT may be compatible.

The WYCOM UNIT takes a long time to start printing when I sent a large print job. Why?

When using Windows Networking or LPR, the WYCOM UNIT spools the data then sends the data to the printer.When sending a print job with a large number of checks, the spooling can take quite a while. The Direct TCPcommunication protocol does not spool any of the data internally. Instead, each byte is transmitted as it is receivedand processed. In situations where the host system supports Direct TCP, and the print jobs are very large, this is therecommended protocol. (Note: Neither Win95 nor Win98 natively supports Direct TCP).

Is the WYCOM UNIT compatible with an AIX network?

AIX is IBM’s version of LINUX/UNIX. Typically, AIX supports IP and LPR printing, so the WYCOM UNIT islikely compatible.



13. Troubleshooting

13.1 Error Numbers and ResolutionError Number Name Resolution

400-553 FTP Server errors These error codes were received from an FTP server. Check theFTP server documentation for causes and resolution of theseerrors.

530 FTP error “User XXXXcan not log in”

This error can occur if the FTP user is not able to log in locallyto the FTP server. Create a local account for a user.

Microsoft knowledge base article Q200475 details four otherways to resolve this error.http://support.microsoft.com/?id=200475

601 FTP Directory Accessdenied

The WYCOM unit is unable to access the directory specified.Try specifying no directory.

602 FTP Login Failed The username/password login failed. Try a different usernameor password.

603 FTP bad source name This indicates an internal error. Contact Wycom customersupport.

604 FTP no confirmation A data file (or a test file) was transferred, but the WYCOMUNIT is unable to confirm the transfer completed successfully.

605 FTP command invalid This indicates an internal error. Contact Wycom customersupport.

606 FTP no route to host The WYCOM UNIT was unable to communicate to thespecified host IP address. The gateway may be incorrectlyconfigured, a firewall may be blocking packets, or the host IPaddress may be incorrect.

607 FTP unable to makecommand file

This indicates an internal error. Contact Wycom customersupport.

2411 Connection validation fail Typically caused by a firewall blocking outgoing TCP port15000. Open outgoing TCP port 15000.

4200 SMB (Windows) GeneralFailure

This indicates a non-specific error has occurred. ContactWycom customer support.

4201 SMB (Windows) GeneralFailure

This indicates a non-specific error has occurred. ContactWycom customer support.

4202 SMB (Windows)Unknown Host

The WYCOM UNIT was unable to find the specified host. Thehost must be located on the same IP subnet as the Wycom unit.Confirm this is the case. The WYCOM UNIT gateway may beconfigured improperly. The WYCOM UNIT and the servershould be on the same workgroup.

4203 SMB (Windows) BadShare Name

The server does not allow access to the specified share name.Ensure the share name is shared from the server. Ensure thatthe spelling is the same on the server and on the WYCOMUNIT. Ensure that the specified user has permissions to access



the share.

4204 SMB (Windows) LogonFailure

The username/password login failed. Try a different usernameor password.

4205 SMB (Windows) Fail NoPutting Message

A data file (or a test file) was transferred, but the WYCOMUNIT is unable to confirm the transfer completed successfully.

4206 SMB (Windows) BadDestination Name


4207 SMB (Windows) BadSource Name


4208 SMB (Windows) AccessDenied

The server does not allow access to the specified share. Checkthe permissions for the user.

4209 SMB (Windows) StringSingle Quote

The data you entered must not contain the single quote character(‘). Remove the character and retry.

4210 SMB (Windows) StringEqual

The data you entered must not contain the equal sign character(=). Remove the character and retry.

4211 SMB (Windows) StringBack Slash

The data you entered must not contain the back slash character(\). Remove the character and retry.

4212 SMB (Windows) StringForward Slash

The data you entered must not contain the forward slashcharacter (/). Remove the character and retry.

4213 SMB (Windows)Command Invalid


8101 Failed to get port The WYCOM UNIT has attempted to connect to the server torequest a port, and the request has failed. The gateway may beincorrectly configured, or a firewall may be blocking port15000. Use the “ping” option to confirm the WYCOM UNITcan ping external IP addresses. If unable to ping, then correctthe gateway setup. If able to ping, then a firewall is likelyblocking outgoing TCP port 15000. Open outgoing TCP port15000.

8102 Invalid IP The IP address entered at the “Host IP” prompt is not a valid IPaddress. Typically, this field should be blank, and you shouldpress <ENTER> when prompted, and should not enter an IPaddress.

8103 Check gateway setup Indicates that the WYCOM UNIT was unable to communicatewith the server. The gateway may be incorrectly configured, ora firewall may be blocking port 15000. Use the “ping” optionto confirm the WYCOM UNIT can ping external IP addresses.If unable to ping, then correct the gateway setup. If able toping, then a firewall is likely blocking outgoing TCP port15000. Open outgoing TCP port 15000.

<other> <other> Contact Wycom Customer Support for assistance.



13.2 Wycom Connect and Wycom Update Troubleshooting

13.2.1 Check IP connectivity to gateway1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “T Test”.4. Select option “P Ping”5. Enter the IP address of your gateway computer, and press <ENTER>. This was the IP address you entered in

the network configuration screen.6. Set the count to 1, and press <ENTER>7. The number of replies should be 1. If this is not 1, or no replies were received, then the WYCOM UNIT is

unable to communicate with your gateway. Please check the network configuration, and enter a gateway thatcan be reached from the WYCOM UNIT.

13.2.2 Check IP connectivity to wycomsystems.com1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “T Test”.4. Select option “P Ping”5. Set the IP address to 204.200.27.56, and press <ENTER>. “204.200.27.56” is the IP address of

wycomsystems.com, and is the default IP address for both wycom connect and wycom update.6. Set the count to 1, and press <ENTER>7. The number of replies should be 1.8. If replies were received, then go to the next section. If the WYCOM UNIT received replies, this means that IP

routing to wycomsystems.com is working properly.9. If this is not 1, or no replies were received, then the WYCOM UNIT is unable to communicate with

wycomsystems.com through your gateway. This points to a problem with the setup on your gateway computer,and configuration of your gateway computer is necessary.

13.2.3 Check TCP Port 15000 from a workstation1. From a windows workstation, open a command prompt [START] Programs Accessories Command

Prompt.2. At the command prompt, type "telnet 204.200.27.56 15000". You should see an OpenSSH prompt.3. If you do not see an OpenSSH prompt, then your firewall is blocking outgoing TCP port 15000 from this

workstation. Typically, this means that port 15000 is blocked for all devices, including the WYCOM UNIT.You should configure the firewall to open outgoing TCP port 15000.

4. If you do see an OpenSSH prompt, then this means that the firewall is not blocking –this workstation- . Thefirewall may still be blocking the WYCOM UNIT. Check the firewall rules to determine if the rules for theWYCOM UNIT differ from the rules for this workstation.

5. Close the command prompt window by clicking the “X” in the upper right-hand corner of the window.



13.3 Testing and Information Menus

13.3.1 Serial Number Display (KEYBOARD:S,S)You can view the serial number, account number and firmware version of your WYCOM UNIT using the followingsteps:1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “S Serial Number”, and a screen similar to the following will appear.

Serial Number: 11A0C942429D-0Account : 1234567Version : 1.123Press any key to continue

4. Press a key and you will be returned to the General Configuration screen.

13.3.2 Uptime (KEYBOARD:S,U)You can view how long the WYCOM UNIT has been up since a reset using the following steps:6. Set the executive switch to KEYBOARD.7. Select option “S Setup and Capture”.8. Select option “U Uptime”, and the uptime will be displayed.9. Press a key and you will be returned to the General Configuration screen.



13.3.3 Testing: Self Test To Printer (KEYBOARD:S,T,S,T)You can perform a self-test with the WYCOM UNIT using the following steps:2. Set the executive switch to KEYBOARD.3. Select option “S Setup and Capture”.4. Select option “T Test”, and a screen similar to the following will appear.5. Select option “S Self (To Printer) Test”6. Select option “T Do Self Test now”.

Note: You can also select “N Network Self-Test”. This test will test output to the printer, and will alsoattempt to print network connectivity information. Typically, this test is not required, and the “T Do Self-TestNow” option is preferred.

7. You will be prompted for a queue name. By default, “wycom” will be displayed. This will send the print jobto the output parallel port. You can select any other queue that you have created using the web administrationinterface.

8. Press <ENTER> after the queue name, and the self test will begin.9. Once the print job has been sent to the printer, a screen similar to the following will appear:

Sending to printer…

Self-test completedPress any key to continue

10. A self-test page should have printed at the printer. If a self-test page did not print, then there is likely aconnection problem between your WYCOM UNIT, and the printer. Please contact your Wycom customersupport representative for assistance if you are unable to resolve the problem.

11. Press any key to return to the parent menu.

13.3.4 Testing: Ping (KEYBOARD:S,T,P)1. Set the executive switch to KEYBOARD.2. Select option “S Setup and Capture”.3. Select option “T Test”.4. Select option “P Ping”5. Enter the IP address of the target computer6. Enter the count (default = 1)7. Press <ENTER>, and the ping test will start. When the test is complete, the results will be displayed. If the

count is set to a large number, this may require many seconds or minutes.8. After the results are displayed, press any key to return to the upper menu.

13.3.5 Testing: I/O & Switch Test (KEYBOARD:S,T,I)This option will test the operation of the key switches. Press <ESC> to end the test. This is a simple key switchtest, and not typically useful to the end-user.

13.4 General Issues

13.4.1 I installed a new compact flash card, and the WYCOM UNIT stopped workingWhen a new CompactFlash is installed, the networking configuration from the old card must be duplicated on thenew card.1. Install the old card2. Turn the keyswitch to “Keyboard”3. Turn on the WYCOM UNIT.4. Press “S” for Setup and Configure.



5. Press “N” for Network6. Press “C” for Configure7. Write down the configuration on each of the pages. Press <ENTER> or <PGDN> to move between the pages.8. Turn the WYCOM UNIT Off9. Install the new CompactFlash card10. Turn on the WYCOM UNIT.11. Press “S” for Setup and Configure.12. Press “N” for Network13. Press “C” for Configure14. Enter the parameters from the old card into each of these screens. If you encounter a new parameter, retain the

default.15. When prompted to use the new configuration, choose “Y”. Wait for the WYCOM UNIT to reconfigure.16. If Wycom and printer are both on the network and a new compact flash is installed, you must first save the

printer configuration in Web Admin on the old flash card and restore the printer configuration to the new flashcard.

13.4.2 The signature doesn’t print. How do I fix this?WYCOM UNIT debugging steps:1. Are you actually printing through the WYCOM UNIT? You may be sending print jobs directly to the

printer instead of directly to the WYCOM UNIT.Debugging steps:1.1. Disconnect the Ethernet cable from the WYCOM UNIT1.2. Print data to the WYCOM UNIT. If data prints, then you are not printing data through the WYCOM

UNIT. If the print job fails to print, then you are printing data through the WYCOM UNIT.2. Are you using the correct port number? When you are using the direct TCP protocol, you must specify a port

number. Port number 9100 is pre-defined to send data to the WYCOM UNIT output parallel port. If you aretrying to print to a network printer, you should not be using port number 9100. Instead, you should be usingthe port that you created using the WYCOM UNIT web interface.

3. Are you using the correct print queue? When using either LPR or Windows networking, you must specify aqueue name. The queue “wycom” is predefined to send data to the WYCOM UNIT output parallel port. If youare trying to print to a network printer, you should not be using the queue name ‘wycom”. Instead, you shouldbe using the queue name (usually “raw1”, “raw2”, etc.) that you created in the WYCOM UNIT web interface.You should not be using the queue “lp” since this is a pass-through queue that only prints to the WYCOMUNIT output parallel port.Debugging Steps:3.1. If using Windows, examine the printer properties, and ensure that the resource name ends with a valid

queue name (“wycom”, “raw1”, “raw2”, etc., and not “lp”)3.2. If using LPR, then ensure that the remote printer queue (usually defined in /etc/printcap) is valid

(“wycom”, “raw1”, “raw2”, etc., and not “lp”.)3.3. If using Direct TCP, then confirm the port number is correct. Use port 9100 to print to the output parallel

port, and other port numbers (usually 9101, 9102, 9103, etc..,) to print to network attached printers.4. Is the WYCOM UNIT in the ONLINE position? If not, put the unit in the ONLINE position. If the unit is

in the PASS-THROUGH position, then signatures will not print.5. Has your printer driver or any data changed? If your printer driver has changed, then this may keep the

signature from printing. Contact Wycom Technical support if you believe this is the case.



13.5 Direct TCP (Alias: Raw TCP, Port 9100)

13.5.1 (General) Port 9100, 9101, 9102, etc. does not seem to be workingTypically, if the WYCOM UNIT is reachable via ping, then port 9100 printing should work. Confirm that there is aprinter connected to the output parallel port of the WYCOM UNIT. Port 9100 –only- prints to the output parallelport. If you are trying to print data to a network attached printer, then you should not use port “9100”. Instead, usethe port number you defined in the WYCOM UNIT web interface (9101, 9102, etc.).

13.5.1.1 Confirm the IP address is reachable1. Under Windows 95/98/NT/2000/XP, open a DOS, COMMAND or CMD window on the workstation. Under

Linux/Unix, open a shell, console or command window.2. Type “ping <IP ADDRESS> where <IP ADDRESS> is the “inet addr” from the second page of the diagnostics3. The ping command should be successful. If the ping is not successful, then there is a low-level networking

issue. Check the following:3.1. That you entered the correct IP address in the ping command line3.2. That the Ethernet cable is connected to the WYCOM UNIT3.3. That the workstation is connected to the Ethernet3.4. That the IP address was set correctly using KEYBOARD/S/N/C (Configure Networking).

4. If ping is successful, and you are unable to print using the desired port, then your network may be blocking theport.4.1. If your workstation is on a different subnet from the WYCOM UNIT, then there may be an intervening

firewall or router that is blocking the destination port.

13.5.2 Microsoft Windows / Direct TCP (Raw Port)

13.5.2.1 Check Windows 2000/XP Port SetupIf you are using Window 2000 or Windows XP, ensure the port is configured properly.1. Open the printer folder: Start->Settings->Printers2. Right click on your printer, then select Properties3. Click on the “Ports” tab.4. Confirm that the description says “Standard TCP/IP Port” and –not- a HP port.5. Click on the “Configure Port” button6. The port name should be IP_<ip address>7. The printer name or IP address should be the IP address of the WYCOM UNIT8. The protocol should be “Raw”9. The Port number should be “9100” if you are printing to a parallel printer. It –SHOULD NOT- be 9100 if you

are printing to a network printer. Port 9100 will always send data to the output parallel port of the WYCOMUNIT.

10. SNMP Status Enabled should be unchecked

13.5.2.2 Alternatively, use LPR protocol instead of Direct TCPIf you are unable to communicate with the Direct TCP protocol, you should attempt to configure Windows 2000/XPto use the LPR protocol instead. Please refer to previous chapters for configuration information.

13.5.3 (Microsoft Windows) My HP printer software (jetadmin) doesn’t work with theWYCOM UNITHP software uses both port 9100 and Simple Network Management Protocol (SNMP) to communicate with JetDirect devices. The WYCOM UNIT does not support SNMP, therefore, the WYCOM UNIT will not beautomatically visible to HP printer software. You must configure port 9100 communications using the native



capabilities of Windows 2000 or Windows XP. i.e. define a “Standard TCP/IP port”, not a “HP Standard TCP/IPport”.

13.5.4 AS400 problems / Direct TCP (Port 9100)1. If using a parallel port to communicate with the printer, check the printer to confirm that PARALLEL ADV

FUNCTIONS=YES. (This may apply only to HP LaserJet Printers).2. Confirm that you are using the HPPJLDRV3. Alternatively, attempt to communicate with the WYCOM UNIT using the LPR protocol.

13.6 Windows 2000/XP

13.6.1 I can’t see the WYCOM UNIT when I click on the “My Network Places” iconSince the WYCOM UNIT may export printers, but not file systems, the WYCOM UNIT will only appear under the“Entire Network”. To confirm the WYCOM UNIT appears in your workgroup, click Windows Explorer->”MyNetwork Places”->Entire Network->Microsoft Windows Network->[YOUR WORKGROUP NAME].

13.6.2 I can’t see the WYCOM UNIT in the network neighborhoodThis type of problem is usually caused by on of the following:1. The IP address is set incorrectly2. The workgroup is set incorrectly3. The Client for Microsoft Networks is not loaded

13.6.2.1 Confirm the IP address is reachable1. Open a DOS, COMMAND or CMD window on the workstation2. Type “ping <IP ADDRESS> where <IP ADDRESS> is the “inet addr” from the second page of the diagnostics3. The ping command should be successful. If the ping is not successful, then there is a low-level networking

issue. Check the following:3.1. That you entered the correct IP address in the ping command line3.2. That the Ethernet cable is connected to the WYCOM UNIT3.3. That the workstation is connected to the Ethernet3.4. That the IP address was set correctly using CONFIGURE/4 (PROGRAM/4 for earlier units).

13.6.2.2 Confirm the Client for Microsoft Networks is loaded1. Start->Settings->Control Panel->Network and Dial Up Connections. The Network and Dial-Up folder will

appear.2. Right-click on Local Area Network.3. Click on Properties. The Local Area Connection Properties menu will appear.4. Confirm that “Client for Microsoft Networks” appears in the dialog box (you may need to scroll the dialog

box), and that a check mark appears next to the line containing “Client for Microsoft Networks”.

13.6.2.3 Confirm the workgroup is set correctlyExamine the output from the second diagnostics page. The workstation you are using to print to the WYCOMUNIT. Confirm that the workgroup name of the workstation is the same as the workgroup name of the WYCOMUNIT.

13.6.3 Errors when trying to printEnvironment:

Self-Test Prints : Yes [connection to printer is okay]



Can ping wycom1 : Yes [IP networking works]

: No [IP addressing must be configured]

Can see WYCOM1 in Network Neighborhood : Yes [workgroup configured okay]

: No [workgroup must be configured, or Microsoft Network

drivers must be loaded]

Added Printer Driver without errors : Yes [Win2k able to see wycom1 and printer queues]

13.6.4 LPR doesn’t print anythingCheck “LPR Byte Counting” in the port configuration. This option must be selected in order for the WYCOMUNIT to accurately print jobs from Windows 2000/XP.

13.6.5 LPR is very slowThis can be caused if “Enable bidirectional support” is selected for the port. You must disable bidirectional supportunder Windows 2000/XP in order to print quickly.1. Click Start Settings Printers. The Printers folder will appear.2. Right click on the LPR printer you are using.3. Select properties4. Click on the “Ports” tab.5. If “Enable bidirectional support” is checked, click on the “Enable bidirectional support” check box. This box

should NOT be checked.6. Click Apply.7. Click OK.

13.7 Web Interface

13.7.1 Login Failed/Forgot PasswordWhen logging into the web-based administration interface, the user name is “admin” and the password is set usingthe keyboard connected to the WYCOM UNIT. Note that both the user name and password are case sensitive.1. Confirm that CAPS LOCK is not enabled. This may be causing the case of the user name or password to be

incorrect.2. Reset the password. Refer to the section “Password Setup (KEYBOARD:S,P)” for instructions.



14. Appendix A: Windows Procedures

14.1 Mapping the WYCOM UNIT to an LPT portSome DOS-based applications may require an explicit mapping from an LPT port to a network printer name. Thissection describes how to achieve this mapping with the “net use” command.

You can map the WYCOM UNIT to a parallel port using the command:

NET USE LPTx: <WYCOM UNIT Name>

For Example, if the name of the WYCOM UNIT is “wycom1”, and you want to map to LPT6, then the followingcommand should be used.

NET USE LPT6: \\wycom1\wycom

To remove this mapping, use the command:

NET USE LPT6: /DELETE

14.2 Windows 95/98

14.2.1 Windows 95/98 Determine Workgroup NameThis section will describe how to obtain the workgroup under Microsoft Windows 95/98.1. Click the “Start” button2. Click Settings->Control Panel3. Click the Network icon. The network dialog box will appear.4. Click the “Identification” tab. The Identification dialog box will appear.5. The name in the dialog box is your Workgroup name.

14.2.2 Windows 95/98 Determine if Static or Dynamic IPThis section will describe how to obtain the IP Type Microsoft Windows 95/98.1. Click the “Start” button2. Click Settings->Control Panel3. Click the Network icon. The network dialog box will appear.4. Click on the “Configuration” tab. The configuration dialog box will appear.5. Ignore any line with “Dial Up Adapter”, and page down in the network components list until you see

something similar to “TCP/IP->[some name]”. Double-Click on this component. The TCP/IP Propertiesdialog will appear.

6. If “Obtain IP Address Automatically” is selected, you have a DYNAMIC IP address. If “Specify an IPAddresses” is selected, your machine has a pre-defined static IP address.



14.3 Windows 2000/XP

14.3.1 Windows 2000/XP Add a New Windows PrinterWindows 2000/XP natively supports a variety of network printing protocols including SMB/Lan Manager, DirectTCP (Also called “Raw TCP” and “JetDirect”) and LPR (typically used with Linux/Unix systems). While theWYCOM UNIT works best with Direct TCP protocols, both SMB/Lan Manager and LPR protocols are possible.The following two sections describe how to create a windows print queue which utilizes these two protocols.

14.3.2 Windows 2000/XP Add a New Windows Network Printer (SMB/Lan Manager)The WYCOM UNIT supports LAN Manager windows-based network printing (i.e. Network Neighborhood). ).Most installations will use this technique to add a new Windows printer. Once the WYCOM UNIT has beenconfigured to operate with the in-house windows network (The workgroup name must match), you must “Add aNew Printer” in Windows. Once this printer has been created, you can simply print to the WYCOM UNIT just likeany other network-connected printer.1. Click the “START” button2. Select Settings->Printers3. Click on the “Add Printer” icon. The Add Printer Wizard dialog will appear.4. Click Next5. Click the Network Printer radio button.6. Click Next.7. Click the radio button next to “Type the printer name…”.8. Do NOT enter anything into the Name text box.9. Click Next. The Browse for Printers dialog will appear.10. Scroll down in the list until you see “WYCOM1”. [Note: If you named your WYCOM UNIT something other

than wycom1, then you should search for that name. I.e. if you named the WYCOM UNIT “wycom2”, thensearch for WYCOM2.

11. Double-Click on WYCOM1. Two printers will be listed: “lp” and “wycom”.12. Click on the “wycom” printer. A warning dialog will appear “The server on which the printer resides does not

have the correct printer driver installed. If you want to install the driver on your local computer, click OK.”13. Click OK. The printer driver browse dialog will appear.14. Select your printer from the list.15. Click OK. The “copying files” dialog will briefly appear, then the “default printer” dialog will appear.16. If you want to send all default print jobs to the WYCOM UNIT, click Yes. If you do not want to send all print


17. Click Next. The Finish dialog will appear.18. Click Finish.

14.3.3 Windows 2000/XP Add a New Windows Network Printer (LPR)The WYCOM UNIT supports LPR printing protocols. You must “Add a New Printer” in order to create a printer.Once this printer has been created, you can simply print to the WYCOM UNIT just like any other network-connected printer.19. Click the “START” button20. Select Settings->Printers21. Click on the “Add Printer” icon. The Add Printer Wizard dialog will appear.22. Click Next23. Click the Local Printer radio button.24. Click Next.25. Click the “Create a new port” radio button.



26. Select “Standard TCP/IP port” from the “Type” pull-down box.27. Click Next. The Add Standard TCP/IP Port Wizard dialog will appear.28. Click Next.29. Enter the WYCOM UNIT name or IP address in the “Printer Name or IP Address” box. Example: “wycom1”

or “192.168.0.199”.30. Use the default port name. Alternatively, you may enter your own name as the Port Name. Wycom

recommends [WYCOM UNIT name]_[port]. I.e. wycom1_9100, wycom1_9101, or wycom1_9102.31. Click Next. The wizard will delay for several seconds, then the “Additional Port Information Required” dialog

box will appear.32. Click the “Custom” radio button.33. Click “Settings…” button.34. Click the “LPR” radio button35. Enter “wycom” in the Queue Name text box36. Check “LPR Byte Counting Enabled”.37. Click OK.38. Click Next.39. Click Finish. This will complete the “Add Standard TCP/IP Port” Wizard, and take you back to the Add

Printer Wizard.40. Select your printer from the list.41. Click OK. The “use existing driver” or “copying files” dialog will briefly appear, then the “default printer”

dialog will appear. If the “use existing driver” dialog appears, select “keep existing driver”, and click Next.42. If you want to send all default print jobs to the WYCOM UNIT, click Yes. If you do not want to send all print


43. Click Next. The Finish dialog will appear.44. Click Finish.45. Right click on the printer you just created.46. Select properties47. Click on the “Ports” tab.48. If “Enable bidirectional support” is checked, click on the “Enable bidirectional support” check box. This box

should NOT be checked.49. Click Apply.50. Click OK.

Note: The key features when creating this driver were: 1) Selecting LPR, 2) setting “wycom” as the QueueName, 3) Enabling LPR Byte Counting, 4) Disabling bidirectional support.



14.3.3.1 Example : Windows 2000 Net-to-Parallel (LPR to Parallel)

Configure Standard TCP/IP Port MonitorPort SettingsPort Name IP_192.168.0.50Printer Name or IP Address 192.68.0.50 < Wycom IP Address

ProtocolO Raw @ LPR < Choose "LPR"Raw SettingsPort NumberLPR SettingsQueue Name wycom < Must be “wycom” (case sensitive)X LPR Byte Counting Enabled < Byte Counting must be enabled!

SNMP Status Enabled < SNMP must not be selectedCommunity Name publicSNMP Device Index 1

OK Cancel

WindowsComputer

[Keyboard] S,N,C


Hostname : wycom1


2

3

This section provides a diagram of how the IP Addresses and ports must be configured inWindows and in the WYCOM UNIT. The IP addresses of “192.168.0.50” is an example only.You should use the IP address actually assigned to the WYCOM UNIT.

The printer parallel cable mustbe connected to the “printer”port on the WYCOM UNIT.



14.3.3.2 Example : Windows 2000 Net-to-net (LPR to Direct TCP)







Configure Standard TCP/IP Port MonitorPort SettingsPort Name IP_192.168.0.50Printer Name or IP Address 192.68.0.50 < Wycom IP Address

ProtocolO Raw @ LPR < Choose "LPR"Raw SettingsPort NumberLPR Settings Case sensitive and must matchQueue Name raw1 < the web interface queue nameX LPR Byte Counting Enabled < Byte Counting Must be enabled!

SNMP Status Enabled < SNMP must not be selectedCommunity Name publicSNMP Device Index 1

OK Cancel

WindowsComputer

[Keyboard] S,N,C


Hostname : wycom1


2

3The Printer Destination DirectTCP (IP) address must matchthe printer IP Address

The printer port must be“9100”, and the “DirectTCP” radio button selected.


Port 9101, 9102, 9103,etc. can optionally beentered. It is notnecessary if you are usingLPR to send print jobs tothe WYCOM UNIT

4



14.3.4 Windows 2000/XP Determine Workgroup NameThis section will describe how to obtain the workgroup under Microsoft Windows 2000/XP.1. Click the “Start” button2. Click Settings->Control Panel3. Click the System icon. The “System Properties” dialog box will appear.4. Click on the “Network Identification” tab. The Network Identification dialog will appear.5. The name to the right of “Workgroup” is your workgroup name.6. Click the Cancel button.

14.3.5 Windows 2000/XP Determine if Static or Dynamic IPThis section will describe how to obtain the IP Type under Microsoft Windows 2000/XP.1. Click the “Start” button2. Click Settings->Network and Dial-Up Connections3. The Network and Dial-Up Connections box will appear.4. Right-click on the “Local Area Connection” icon.5. Select “Properties”. The Local Area Connection Properties dialog box will appear.6. Click on Internet Protocol in the list box.7. Click on the Properties button.8. If “Obtain IP Address Automatically” is selected, you have a DYNAMIC IP address. If “Specify an IP

Addresses” is selected, your machine has a pre-defined static IP address.



14.3.6 Using LPR to loopback from Wycom UnitThis section provides and example of how to loopback print jobs from the WYCOM UNIT using LPR. If loopbackis not desired and you want to only print to or from the WYCOM UNIT using LPR, then you can follow one of thetwo sections below.

These loopback mechanisms can be used to send print jobs to USB, Firewire, serial, parallel or network printersconnected to a windows workstation.

WindowsComputer Wycom Unit

Application

1. Your applicationprints to a Windowsprint queue “example:wycom”.

2. Use LPR to print fromWindows to the WycomUnit (see section below)

3. The Wycom Unitprocesses the print job.

4. Use LPR to print fromthe Wycom Unit toWindows share(example: Share1)

5. Windows sendsthe data to theprinter.



14.3.6.1 Enable LPDWindows can accept print jobs using either windows networking or LPD print jobs. By default, LPD is not enabledin Windows, and the LPD service must be enabled. This section describes the steps required to enable the LPDservice.

1. Start Settings Control Panel Add or Remove Programs

2. Click on Add/Remove Windows Components

3. Click on “Other Network File and Print Services”

4. Click the “Details” button

5. Check the “Print Services for Linux/Unix”

6. Click the OK button to exit the “Other Network and File Print Services” dialog

7. Click the Next button

8. Click the Finish button

This will install the service. Now, the service must be configured to automatically start.

9. Start Settings Control Panel Administrative Tools Services

10. Double-click on “TCP/IP Print Server”

11. Change the startup type to “Automatic”

12. Click the “Start” button to start the service. Note: this button will not be available if the service has alreadybeen started.

13. Click OK

14.3.6.2 Share a printerWhen LPD is enabled, any shared printer can be accessed using the LPR protocol. For example, if you have aprinter shared as “Share1”, then the LPD queue name will be “Share1”. Note that this is case sensitive.

<My Printer> Properties

General Sharing Ports Advanced etc..

O Do not share this printer

@ Share thisprinter

Share Name Share1



14.3.6.3 Use LPR to print from WYCOM UNIT to a Windows printerUse the WYCOM UNIT web administration interface to add a printer. In the example below, when you print datato “raw1” or to port 9101, the data will be sent to the Windows workstation at 192.168.0.100 using the queue name(share name) “Share1”.





Print Destination (total licenses = 5, currently used = 1)O Local Device Parallel Port 1O Local File@ LPR Server 192.168.0.100 Printer Share1O Direct TCP PortO Windows Server Printer (Share)


1. Name: Enter “raw1”, “raw2”,“raw3”, etc as the queue name

2. Port number: Enter 9101 for“raw1”, “9102” for “raw2”,9199 for “raw99” and etc.

3. Typically, all other fields in theupper half are left at defaultvalues or left blank.

4. Select the printercommunication method. This isusually “LPR Server”.

5. Enter the IP Addressof the workstation. 6. Enter the share name

in the “printer” field.This is case sensitive.

<My Printer> Properties

General Sharing Ports Advanced etc..

O Do not share this printer

@ Share thisprinter

Share Name Share1

Start->Programs->Accessories->Command PromptCommand PromptMicrosoft Windows XP [Version 5.1.2600](C) Copyright 1985-2001 Microsoft Corp.C:\Documents and Settings\user1> ipconfig Type "ipconfig"Windows IP ConfigurationEthernet adapter Local Area Connection:

DNS Suffix :IP Address : 192.168.0.100 Your IP AddressSubnet Mask : 255.255.255.0Default Gateway : 192.168.0.1



14.3.6.4 Use LPR to print from Windows to the WYCOM UNIT





Print Destination (total licenses = 5, currently used = 1)O Local Device Parallel Port 1O Local File@ LPR Server 192.168.0.100 Printer Share1O Direct TCP PortO Windows Server Printer (Share)




ProtocolO Raw @ LPR < Choose "LPR"Raw SettingsPort NumberLPR SettingsQueue Name raw1 <must match the web page.X LPR Byte Counting Enabled < LPR byte counting enabled

SNMP Status Enabled < SNMP Must not be selectedCommunity Name publicSNMP Device Index 1

OK Cancel

WindowsComputer

[Keyboard] S,N,C


Hostname : wycom1


2

3[From last section] The IPAddress of the Windowsworkstation

In the previous section, you created a WYCOM UNIT queue that canprint to a Windows queue. Now, you must create a Windows queue thatprints to the WYCOM UNIT queue. This completes the “loopback”.

[From last section] The share name on thewindows workstation.

4WindowsComputer



15. Appendix B: Wycom Systems, Inc. Limited Hardware andSoftware Warranty Terms

15.1 LIMITED HARDWARE AND SOFTWARE WARRANTY TERMS

15.1.1 LIMITED SOFTWARE WARRANTY TERMS

EXTENSION AND SCOPE OF WARRANTYWycom warrants each software product (EPROM or FLASH) that meets Wycom’s software warranty conditions,purchased by End User (“Purchaser”) against defective workmanship and materials for a period of ninety (90) daysfrom the date of original shipment from manufacturer under normal use and service. This warranty shall not extendto any transferee of End User. This warranty does not extend to any product which has been subject to misuse,abuse, accident, improper installation, or modification, alteration or repair outside Wycom facilities, or changes toEnd User’s computer system, or application in any way.

LIMITED REMEDIESPURCHASER’S SOLE AND EXCLUSIVE REMEDY FOR ANY AND ALL LOSS OR DAMAGES ARISINGOUT OF PRODUCT DEFECT SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THEDEFECTIVE PRODUCT OR PART, AT THE OPTION OF WYCOM.

LIMITATION OF WARRANTY AND CLAIMSTHERE ARE NO IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR THEPARTICULAR PURPOSE AND THERE ARE NO OTHER IMPLIED WARRANTIES OF ANY NATUREWHATSOEVER.

THE EXPRESS WARRANTY SET FORTH IN THIS AGREEMENT IS IN LIEU OFALL OTHER WARRANTIES, EXPRESS OR IMPLIED.To the maximum extent permitted by law, WYCOM DISCLAIMS LIABILITY FOR ANY AND ALL LOSSESOR DAMAGES, (including, without limitation, any special, incidental, consequential, direct or indirect losses ordamages to person or property, loss of business or business profits, business interruption, loss of businessinformation or any pecuniary loss), whether or not foreseeable and whether or not based on warranty, contract, ornegligence, arising out of or caused in whole or in part by the actions of Wycom in connection with themanufacture, sale and use of the Wycom Product.



15.1.2 LIMITED HARDWARE WARRANTY TERMS

EXTENSION AND SCOPE OF WARRANTYWycom Systems warrants to the original purchaser of each Wycom hardware product, that it will be free fromdefects in materials for a period of ninety (90) days from the date of original shipment from manufacturer undernormal use and service. This warranty does not apply to defects due, directly or indirectly, to misuse, abuse,negligence, accident, repairs or alterations to the product outside our facilities, or changes in customer’s computersystem or application.

WYCOM RESPONSIBILITIES - LIMITED REMEDIESWycom must be notified of any warranty claim prior to the expiration of the warranty period. Wycom will thenauthorize the return of the product with insurance and charges prepaid.

PURCHASER’S SOLE AND EXCLUSIVE REMEDY FOR ANY AND ALL LOSS OR DAMAGES ARISINGOUT OF PRODUCT DEFECT SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THEPRODUCT, OR AT WYCOM’S SOLE DISCRETION. WYCOM MAY REFUND THE PURCHASE PRICE IFREPAIR OR REPLACEMENT CANNOT BE READILY ACCOMPLISHED.

Wycom will return the repaired product or replacement at Wycom’s expense, but if it is determined there is nodefect or the warranty claim was otherwise improper, then you must bear the cost of repair or replacement of theproduct. Wycom will inform you of the estimated charge and give you the option to either authorize repairs orrequest a return of the unrepaired unit.

LIMITATION OF WARRANTY AND CLAIMSTHERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR THEPARTICULAR PURPOSE AND THERE ARE NO OTHER IMPLIED WARRANTIES OF ANY NATUREWHATSOEVER.

THE EXPRESS WARRANTY SET FORTH IN THIS AGREEMENT IS IN LIEU OF ALL OTHERWARRANTIES, EXPRESS OR IMPLIED.

To the maximum extent permitted by law, WYCOM DISCLAIMS LIABILITY FOR ANY AND ALL LOSSESOR DAMAGES, (including, without limitation, any special, incidental, consequential, direct or indirect losses ordamages to person or property, loss of business or business profits, business interruption, loss of businessinformation or any pecuniary loss), whether or not foreseeable and whether or not based on warranty, contract, ornegligence, arising out of or caused in whole or in part by the actions of WYCOM in connection with themanufacture, sale and use of the WYCOM product.



15.2 END USER LICENSE AGREEMENT FOR WYCOM SOFTWAREThis License Agreement (the “License”) constitutes a binding agreement between End User and Wycom asthe manufacturer of the Wycom computer hardware (computerized check signing system) and software encoded onthe EPROM or FLASH which you have acquired.

By acquiring, installing and/or using the EPROM or FLASH, you agree to be bound by the terms of thisLicense. If you do not agree to be bound by this License, Wycom is unwilling to license the EPROM or FLASH toyou. In such event, you may not use or copy the EPROM or FLASH, and you must promptly return it unused and in“new” condition for a refund.

The software encoded on the EPROM or FLASH is protected by U.S. copyright laws as well as other state andfederal intellectual property laws, rules and regulations. This EPROM or FLASH is licensed to you for your usepursuant to this License, and is not sold. Nothing in this Agreement or otherwise pertaining to the acquisition of theEPROM or FLASH creates in End User any right, title or claim of ownership to the Wycom custom softwarewritten for the End User and encoded on the EPROM or FLASH.

(1) LICENSE.

You may install and use a single EPROM or FLASH on Wycom computer hardware so long as theEPROM and hardware are used in a manner consistent with this License and Wycom’s product installation manualand only for the purpose for which it was intended.

(2) LIMITATIONS.

You may not reverse engineer, decompile, or disassemble the EPROM or Flash, nor adapt, merge, transfer ortransform, in whole or in part, the software encoded on the EPROM or FLASH.

The EPROM or FLASH is licensed with and for use exclusively on Wycom computer hardware as a singleintegrated product. The EPROM or FLASH may be used only with Wycom computer hardware, and may not beseparated for use on more than one such computer hardware device.

You may not copy or permit others to copy the EPROM or FLASH.

You may not rent or lease the EPROM or FLASH.

(3) TERMINATION.

In addition to any other rights for breach of this Agreement, Wycom may terminate this License for use of this andall other EPROMS or FLASHES in your possession or control if you fail to comply with all of the terms of thisLicense, and may demand return of all such EPROMS and FLASHES to Wycom.

You may transfer use of the EPROM or FLASH only to the extent that you do so permanently as a part of thetransfer of an entire Wycom system, and that you also permanently transfer all rights and limitations under thisLicense and the recipient agrees to be bound by all of the terms of this License. You may retain no copies of theEPROM or FLASH.